F 0687
Provide appropriate foot care.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to show effective coordination to ensure 4
(Residents #6, #7, #8, and #9) of 5 residents reviewed for podiatry services received the necessary
services to maintain good foot health.
Residents Affected - Some
The findings included:
Review of facility policy titled, Nail Grooming reviewed 7/24/18 which stated, Regular fingernail care will
promote cleanliness and prevent infection. The nursing staff will provide observation and care of nails for all
residents daily and as necessary. Note Care of toenails will be performed by a licensed nurse or podiatrist,
if the resident has a diagnosis of Diabetes or circulatory disease.
On 6/21/23 at 2:30 p.m., the facility administrator said the policy was in effect until November 1, 2022, when
the facility changed ownership. She said the new company did not have a policy specific to nail care or
ancillary services for the facility. They had a hard time establishing a new podiatrist who would come to the
facility until January 2023.
On 6/21/23 at 3:00 p.m., Registered Nurse (RN), Staff C said, Toenails are addressed by podiatry.
On 6/21/23 at 3:30 p.m., the Social Services Director, (SSD) provided a list of 21 long term care residents
who were not seen with the new podiatry company. The SSD said, I now have them on the list to be seen
6/30/23. The SSD had no explanation why the residents on the list had not been seen since the new
podiatry service started in January of 2023.
A review of a sample of the residents from the list provided by the Social Service Director revealed the
following:
1. Clinical records review for resident #6 revealed an initial admission to the facility on 3/29/2021.
Diagnoses included Dementia, Hypertension, and hip fracture.
The Quarterly Minimum Data Set (MDS) assessment dated [DATE] noted the resident was totally
dependent on the physical assistance of staff for personal hygiene. Resident #6's functional range of motion
was impaired on both lower extremities.
The clinical record showed the last podiatry visit was dated 9/10/22. The podiatrist documented the resident
was seen for routine medically necessary foot care. The podiatric assessment noted a diagnosis of clinical
peripheral vascular disease unspecified and atherosclerosis (thickening or hardening) of the native arteries.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105387
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105387
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ambassador Healthcare at College Park
13755 Golf Club Pkwy
Fort Myers, FL 33919
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
Level of Harm - Minimal harm
or potential for actual harm
On 6/21/23 at 4:00 p.m., observed Resident #6 toenails with Unit Manager Licensed Practical Nurse (LPN)
Staff D. The resident's right great toenail was long and broken. The toenail curved away from the toe tip
approximately 1.5 inches. LPN Staff D confirmed the toenail was broken, excessively long, and could easily
get caught on the resident blankets potentially causing pain to the resident. All other toenails were long and
curling towards the top of the resident's toes.
Residents Affected - Some
2. Clinical record review for Resident #7, revealed an initial admission to the facility of 9/20/21. Diagnoses
included Diabetes Mellitus, and heart failure.
The Quarterly MDS with an assessment reference date of 3/23/23 documented the resident required
extensive physical assistance of staff for personal hygiene. Resident #7's functional range of motion was
impaired on both upper and lower extremities.
The last documented podiatry visit was 7/10/22. The podiatrist documented an assessment of
Onychomycosis (nail fungus), rash with superficial lesions of the left foot and Diabetes Mellitus Type II with
neuropathy (Dysfunction of peripheral nerves).
On 6/21/23 at 4:10 p.m., with the resident's permission, her toenails were observed, with the Director of
Nursing (DON). Resident #7 said, They are bad. They haven't been done in a year. They all need to be
done.
All toenails on both feet were excessively long and curling over the tip of each toe.
The DON said, I would have expected the staff to identify the needs for podiatry during the weekly skin
sweeps. This is not acceptable.
3. Clinical Record review for Resident #8, revealed an initial admission date of 2/17/23. Diagnoses included
Alzheimer's disease, Renal insufficiency, and hypertension.
The Quarterly MDS with an assessment reference date of 5/26/23 noted Resident #8 required extensive
physical assistance of two staff for personal hygiene. There was no documentation of podiatry visits or foot
care in the clinical record.
On 6/21/23 at 4:20 p.m., observed resident #8 toenails with the DON and Unit Manager LPN Staff D.
Resident #8 great toenails on both feet were curling into the skin on the sides of each toe.
Unit Manager LPN Staff D said, They definitely need to be taken care of.
4. Clinical Record review for Resident #9, revealed an admission date of 3/17/20.
The Annual MDS assessment with an Assessment Reference Date of 4/21/23 noted diagnoses of
Alzheimer's disease, and Coronary Artery Disease. Resident #9 required extensive physical assistance of
staff for personal hygiene. Resident #9 was a left above the knee amputee.
The last podiatry visit was dated 7/9/22. The podiatrist documented an assessment of clinical Peripheral
Vascular Disease and Onychomycosis of the right foot.
On 6/21/23 at 4:30 p.m., observed Resident #9 right foot. All toenails were excessively long. The right great
toenail extended approximately one inch past the tip of the toe. All other toenails were
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105387
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105387
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ambassador Healthcare at College Park
13755 Golf Club Pkwy
Fort Myers, FL 33919
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
curling over the tip of the toes.
Level of Harm - Minimal harm
or potential for actual harm
On 6/21/23 at 5:00 p.m., the DON said, This should not have happened. The toenails should have been
identified on the weekly skin sweeps. The DON confirmed not having the toenails cut could lead to pain or
infection and said, It is unacceptable.
Residents Affected - Some
On 6/21/23 at 5:10 p.m., the Administrator confirmed the facility was expected to offer podiatry coverage for
the residents. The administrator said it was not required per policy to have podiatry but from a care
standpoint the residents should have been seen.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105387
If continuation sheet
Page 3 of 3