F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observation, interview, and record review, the facility failed to ensure that one (Resident #33) of
45 residents receiving respiratory care, from a total of 27 sampled residents, had a care plan in place for
oxygen as ordered.
The findings include:
During a tour of the facility on 08/08/22 at 2:03 pm, Resident #33's oxygen concentrator was observed in
her room at bedside. A closer observation revealed the concentrator was set to administer oxygen at 1.5
liters per minute (L/min). Resident #33 was observed wearing the nasal cannula and receiving oxygen at
1.5 L/min (Photographic evidence obtained of concentrator setting)
On 08/09/22 at 11:21am, another observation of Resident #33's oxygen concentrator, revealed it was set to
administer oxygen at 1.5 L/min. (Photographic evidence obtained)
A review of Resident #33's medical record revealed an admission date of 05/24/22 and diagnoses including
acute respiratory failure with hypoxia, major depressive disorder, anxiety disorder, and pneumonia.
Physician's orders revealed that on 05/24/22, she was ordered oxygen at 3 L/min via nasal cannula
continuously every shift, morning and night and change oxygen tubing every Sunday and as needed. On
05/25/22, an order was written to document shortness of breath (SOB) when lying flat, SOB at rest, and
SOB with exertion. Head of Bed (HOB) was to be elevated every shift, starting in the morning at 7:00 am.
(Photographic evidence obtained) Resident #33's July 2022 and August 2022 Medication Administration
Records (MARs) revealed that oxygen was to be set with a flow rate of 3 L/min via nasal cannula
continuously. Nursing initials indicated the oxygen had been provided per the order. (Photographic evidence
obtained) Resident #33's vital signs for July 2022 revealed that her oxygen saturation was between 92 and
98 percent. Her vital signs for August 2022 revealed her oxygen saturation ran between 96 and 98 percent.
A review of the Quarterly Minimum Data Set (MDS) assessment, dated 05/31/2022, revealed the resident
had a brief interview for mental status (BIMS) score of 99, indicating the resident was unable to complete
the interview. She required extensive assistance for bed mobility and she was totally dependent for eating.
Resident #33 was documented as receiving oxygen therapy. A review of her active care plan revealed no
care plan addressing her oxygen therapy.
Further review of the resident's medical record revealed a Progress Note dated 07/07/22 at 6:47am, which
read, Respirations even and unlabored, no SOB, oxygen saturation at 93 percent on 3 L/min of oxygen.
Further review revealed a Nursing Note on 07/10/2022 at 11:11am, revealing, The resident continues
oxygen at 3 L/min for diagnosis of acute respiratory failure, HOB elevated to facilitate breathing, and
becomes shortness of breath with exertion-rest periods provided. Orders in place for weekly change of
oxygen tubing.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
105423
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105423
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace of Jacksonville, The
10680 Old St Augustine Rd
Jacksonville, FL 32257
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 08/11/22 at 10:40 am, Employee B confirmed Resident #33 was receiving oxygen at
3 L/min. Employee B also confirmed Resident #33's order dated 05/24/2022 for oxygen to be administered
at a flow rate of 3 L/min. She stated Resident #33 was receiving oxygen for shortness of breath.
During an interview on 08/11/22 at 10:44 am, Employee A confirmed that nurses were responsible for
reviewing oxygen orders each shift, each day. She confirmed that there was no care plan for oxygen
administration and that the MDS Coordinators were responsible for reviewing and updating care plans
quarterly and on an annual basis.
During an interview on 08/11/22 at 10:49 am, Employee C confirmed Resident #33's order, dated
05/24/2022, for oxygen to be administered at a flow rate of 3 L/min. Employee C reviewed the progress
notes for Resident #33. She identified that Resident #33's progress notes for August 2022 did not identify
her as receiving oxygen. Resident #33's progress notes revealed that her oxygen saturation must be above
90 percent. Employee C stated Resident #33 had two orders for oxygen, and she would call the physician
to clarify what Resident #33's oxygen order should be. Employee C confirmed that care plans were
reviewed quarterly or as needed and Resident #33 had no care plan for oxygen.
During an interview on 08/11/22 at 12:50 pm, the Director of Nursing (DON) confirmed that care plans were
updated when there were changes to the resident's care, or when orders were discontinued. The facility
reviewed physicians' orders and updated care plans daily or as changes occurred.
A review of the facility's policy and procedure for Care Plans, Comprehensive Person-Centered (Revised
December 2016 and November 2020), revealed, The comprehensive, person-centered care plan will
include measurable objectives and timeframes and describe the services that are to be furnished to attain
or maintain the resident's highest practicable physical, mental, and psychosocial well-being.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105423
If continuation sheet
Page 2 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105423
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace of Jacksonville, The
10680 Old St Augustine Rd
Jacksonville, FL 32257
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interviews, medical record review, and facility policy review, the facility had a medication
error rate greater than 5%. The error rate was calculated based on 33 observations, in which there were a
total of two errors observed. This resulted in an error rate of 6.06% involving one (Resident #64) of five
residents observed.
Residents Affected - Few
The findings include:
On 08/09/22 at 4:00pm, Employee G was observed preparing and administering medications for Resident
#64. The four medications prepared included:
Keppra 100 mg/ml (milligrams per milliliter): give 10ml via gastric tube twice a day for seizures
Metformin 850 mg: give 850mg via gastric tube twice a day for type 2 diabetes
Senna Plus 8.6-50 mg: give one tablet via gastric tube twice a day for bowel regimen
Vimpat 50 mg: give one tablet gastric tube twice a day for seizures
While preparing the medications, Employee G was observed crushing the Metformin tablet, the Senna Plus
tablet and the Vimpat tablet. She placed them all together in one cup, mixed them with water, and aspirated
them into a syringe. While administering the medications, Employee G was observed administering the
liquid Keppra. She flushed with approximately 5 cc (cubic centimeters) of water, then she administered the
mixture of the three remaining medications via gastric tube. This observation resulted in two medication
errors, which were confirmed by facility policy, medical record review, and staff interview.
On 08/10/22 at 1:10 pm, during an interview with Employee F, she was asked if the expectation during
medication pass for a resident with an enteral feeding tube was to give each medication separately with a
water flush between each medication. She stated, Yes, that's what the policy, unless there's a special order
from the doctor that states otherwise.
A review of the Physician's Orders for Resident #64 revealed the following order:
2/14/22: Gastric tube order: Flush gastric tube with 30 cc tap water before and after meds. Flush with 5 cc
tap water between meds.
A review of the facility's policy for Administering Medications through an Enteral Tube (revised [DATE],)
revealed the following:
Purpose: The purpose of this procedure is to provide guidelines for the safe administration of medications
through an enteral tube.
General Guidelines:
3. Administer each mediation separately and flush between medications.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105423
If continuation sheet
Page 3 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105423
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Terrace of Jacksonville, The
10680 Old St Augustine Rd
Jacksonville, FL 32257
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Steps in the procedure:
Level of Harm - Minimal harm
or potential for actual harm
10. Administer each medication separately.
Residents Affected - Few
13. If administering more than one medication, flush with 15 ml warm purified water (or prescribed amount)
between medications.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105423
If continuation sheet
Page 4 of 4