F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure change in treatment was communicated to the
responsible party for 1 of 3 residents reviewed for pressure wounds out of a total sample of 16 residents,
(#1).
Findings:
Review of resident #1's medical record revealed he was admitted to the facility on [DATE] with diagnoses of
urinary retention, multiple myeloma, and dementia.
Review of the Medicare 5 Day/Discharge Return Not Anticipated Minimum Data Set assessment dated
[DATE] noted he had severe cognitive impairment, required extensive assistance with activities of daily
living, an indwelling urinary catheter and utilized a wheelchair for mobility.
The admission Nursing assessment dated [DATE] showed a reddened (Stage 1) area to his sacrum.
On 06/13/23 at 4:50 PM, the Wound Care Nurse explained she had obtained pressure wound treatment
orders from the resident's attending physician. She entered an order for Calcium Alginate to the pressure
wound on his sacrum into the electronic medical record (EMR).
Review of the attending physician's progress note (obtained on 06/14/23) documented resident #1 was
seen on 05/10/23. The Assessment Plan included wound care to the sacrum and bilateral buttocks (Stage 1
and Stage 2), macerated, with measurements of 5.0 centimeter (cm) x 6.0 cm x 0.5 cm. The pressure
wound treatment included to cleanse with normal saline, pat dry, apply skin prep to periwound, apply
Calcium Alginate to the wound bed, and to secure with foam dressing every day shift.
According to www.clevelandclinic.org, Healthcare providers use a staging system to determine the severity
of a pressure ulcer. Stage 1 skin is red or pink, but not opened. Stage 2 is a shallow wound with a pink or
red base. You may see skin loss, abrasions and blisters .
Review of resident #1's medical record did not reveal any documentation that the resident's responsible
party was made aware of the pressure wounds or the treatment orders for the pressure wounds.
On 05/14/23 at 2:15 PM, the Director of Nursing and Regional Nurse Consultant stated all resident
changes in condition were to be communicated to the resident's responsible party.
Review of the Facility Assessment Tool dated 05/27/2023, indicated staff are education and competent to
provide person-centered care related to education of resident and family/resident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
105430
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
representative about treatments.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 2 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a baseline care plan was developed within 48 hours
of admission for 1 of 3 residents reviewed for pressure ulcer care out of a total sample of 16 residents, (#1).
Findings:
Review of resident #1's medical record revealed he was admitted to the facility on [DATE] with diagnoses of
urinary retention, multiple myeloma, and dementia. The resident was transferred to an acute care hospital
on [DATE].
Review of the Medicare 5 Day/Discharge Return Not Anticipated Minimum Data Set assessment dated
[DATE] noted the resident had severe cognitive impairment, required extensive assistance with activities of
daily living, had an indwelling urinary catheter and utilized a wheelchair for mobility.
Review of resident #1's medical record revealed a Baseline Care Plan that included only his name,
admission date, admission time, allergies and code status. The areas directing his care for dietary, therapy,
safety, activities of daily living, skin issues, discharge plans, goals were all blank. The form was not signed
or discussed with the resident or representative.
Review of resident's comprehensive care plan revealed grooming and transfer deficits were initiated on
05/10/23 and cognitive/social and sensory stimulation, and risk for malnutrition were initiated on 05/24/23
(8 days after transfer to the acute care hospital).
On 6/13/23 at 5 PM, the Director of Nursing (DON) and Regional Nurse Consultant (RNC) confirmed the
baseline care plan had not been completed. The DON explained the baseline care plan was to be
completed by the nursing staff within 48 hours. The RNC said, that a copy of the completed baseline care
plan should then be given to the resident and/or responsible party.
Review of the Facility's Baseline Care Plan, Comprehensive Care Plan and Ongoing Care Plan Updates
Policy, dated April 1. 2022, read, Policy Statement: (Facility Name) will follow a uniform process for initiating
the baseline care plan upon admission . Baseline Care Plan: . The baseline care plan will: Be developed
within 48 hours of a resident's admission; The admitting nurse will initiate the baseline care plan . written
summary of the baseline care plan must be provided to the resident and/or the representative by
completion of the comprehensive care plan .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 3 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to prevent a physically impaired resident from
exiting the facility unsupervised and failed to provide adequate supervision and a secure environment for 1
of 3 residents reviewed for elopement, out of a total sample of 16 residents, (#4).
Findings:
Review of the medical record revealed resident #4 was admitted to the facility on [DATE] and readmitted on
[DATE] from an acute care hospital with diagnoses including aftercare following joint replacement surgery,
displaced fracture of base of neck of left femur, repeated falls, abnormality of gait and mobility, cognitive
communication deficit, compression of brain, and traumatic subdural hemorrhage with loss of
consciousness.
Review of the quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of
3/01/23 revealed resident #4's Brief Interview for Mental Status (BIMS) score of 15 out of 15, which
indicated intact cognition. She required supervision for bed mobility, and extensive staff assistance for
transfers, locomotion on and off unit, and toilet use. A significant change in status MDS assessment with
ARD of 5/04/23 noted resident #4's BIMS score was 6 out of 15 which indicated severe cognitive
impairment. The assessment noted resident #4 needed extensive assistance with all activities of daily living
(ADL), had unsteady balance and was only able to stabilize herself with staff assistance. She used a
wheelchair for mobility. A discharge MDS assessment with ARD of 4/23/23 revealed she sustained two falls
since admission, one with major injury.
Review of the resident's care plan revised on 5/08/23 showed impaired thought processes related to
possible craniectomy. Interventions included Provide calm, safe, structured environment, and provide
reassurance and emotional support. A care plan for behavior problem revised on 5/08/23 revealed the
resident was impulsive, emotional and hyper [sic] fixated. Unaware of safety needs. The interventions
included to, Discuss behavior with resident, watch for behavioral clues to understand.
A craniectomy is a surgery done to remove a part of the skull in order to relieve pressure in that area when
the brain swells. A craniectomy is usually performed after a traumatic brain injury. (Retrieved from
www.healthline.com on 6/17/23).
Review of Elopement Risk Evaluation forms dated 2/24/23, 3/01/23, 3/08/23, and 4/27/23 revealed resident
#4's risk scores were 14, 10, 14, and 14 respectively. The form noted that, If the total score is 10 or greater,
the resident should be considered to be at risk for elopement. Prevention protocols should be followed and
documented on the care plan. The form dated 2/24/23 listed Encourage diversional recreational activities as
safety measure implemented due to risk for elopement. There were no safety measures selected for the
evaluations dated 3/01/23 and 3/08/23. The evaluation dated 4/27/23 listed Wander bracelet / roam alert as
safety measure implemented.
Review of a nursing Progress Note dated 5/08/23 showed there resident wanted to go home with her
husband.
Review of a Physician Progress Notes dated 5/15/23 read, patient is trying to transfer to ALF (Assisted
Living Facility) by her brother who lives up north .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 4 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of a SBAR (Situation-Background-Assessment-Recommendation) Communication Form dated
5/27/23 read, Resident was agitated wanting a cigarette, resident was found outside by a staff member and
returned to the unit. Resident was placed on a one on one.
On 6/12/23 at 10:27 AM, resident #4 explained on the day she eloped from the facility, she first went to the
smoking patio. She noted she was not a smoker, and another resident told her to go back inside because
she did not belong there. She explained this remark made her cry and she went inside and headed to the
front of the facility. She indicated she had seen other residents in scooters going in and outside the facility
by the front door. She said she knew where the button to open the main door was located and since there
was no one at the front desk, she pressed the button and opened the front door. She stated she was not
going anywhere in particular, she just wanted to get out of here, still want out of here to be closer to family.
On 6/12/23 at 11:03 AM, the Assistant Director of Therapy stated resident #4 was not ambulatory and
pretty sick when she was admitted to the facility. He explained therapy had worked with her throughout her
stay and she had progressed from total assistance with bed mobility and transfers to ambulating. He stated
they began working on problem solving and at the time resident #4 left the facility, it was not safe for her to
be out by herself.
On 6/12/23 at 1:05 PM, the Director of Maintenance stated on Saturday 5/27/23 he came to the facility
because a power outage triggered the emergency generator. He explained after the power returned and
everything was back to normal, he left the facility. He recalled he drove away and as he approached the first
stop sign, he saw resident #4 by the sidewalk in her wheelchair. He indicated he pulled his car over and
came out to speak to her and she told him she wanted to smoke but no one would give her a cigarette. He
indicated she was about 40 feet past the stop sign. He explained when he first saw the resident outside, he
called the Administrator and asked if she was supposed to be out, and she told him no. He asked her how
she get out and she told him she pushed a button and let herself out. He said he did not understand how
she let herself out when the receptionist was at the front desk. He stated upon returning to the facility, there
was a Certified Nursing Assistant (CNA) at the receptionist desk and her eyes got real big when he told her
he found resident #4 outside.
On 6/12/23 at 2:32 PM, during a telephone interview, resident #4's brother and Power of Attorney (POA)
explained his sister had never left the facility by herself until another resident told her just go away and
leave and she did. He stated he did not feel she would be safe outside in a wheelchair by herself. He
indicated he did not know how she got out of the facility because someone always had to buzz you in or out
and the facility did not explain it to him. He indicated his sister said she left through the gate, so he
assumed it was the gate from the smoking patio. He was not aware she wanted to smoke again until that
day.
On 6/12/23 at 3:13 PM, CNA A explained she worked as receptionist on 5/27/23. She indicated she was
responsible for letting visitors in and out. She stated someone was supposed to cover her for breaks but
sometimes there was no one available. She noted at around 2:35 PM on 5/27/23, the power went out and
the rehab unit entrance was used to enter and leave the facility during the power outage. She indicated she
remained in the reception area directing visitors to the rehab unit entrance. She explained she received a
call from the Administrator soon after the power went out asking her to to go to each unit and relay
directions to the nurses. She recalled no one relieved her at reception because everyone was working in
the power situation. She explained at around 3:35 PM, a CNA told her she was assigned to work with her.
She indicated she stepped out of the reception area with the CNA and went to the rehab unit to talk to the
nurse. She stated the power returned just as she got back to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 5 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the reception area. She recalled she was sitting at the receptionist desk, when the Director of Maintenance
returned pushing resident #4 in the wheelchair. She reported she had no idea the resident had left the
facility until the Director of Maintenance returned with her.
On 6/12/23 at 4:05 PM, during a telephone interview, CNA B explained she was not familiar with resident
#4 because she worked on a different unit than where resident lived. She indicated on 5/27/23 she worked
a double shift and was taking her break at about 3:40 PM near the vending machines with view of the
parking lot, next to the main entrance. She stated she saw a resident outside the facility, but there were
always some residents out side and there was always someone sitting at the front desk watching the door.
She noted she called the nurse supervisor and asked her to come outside to see if resident #4 was
supposed to be outside. She indicated she did not see the supervisor come outside to check the resident
by the time her break ended at approximately 3:50 PM.
On 6/12/23 at 4:27 PM, during a telephone interview, Licensed Practical Nurse (LPN) C explained she was
at the medication cart in the rehab unit on 5/27/23 when she received a phone call from CNA B informing
her of a resident outside. She indicated she asked CNA B the resident's name, or the room number and the
CNA said she did not know. She stated she left her medication cart and went outside to check. She stated
CNA B told her the resident made a left then a right turn. LPN C recalled she went outside from the rehab
side, looked outside but did not see anyone. She remembered as she returned to the facility, the nurse
assigned to resident #4 called her and told her someone returned the resident. She stated she then
performed a headcount of all the residents and called the Director of Nursing (DON).
On 6/12/23 at 4:50 PM, during a telephone interview, LPN D indicated she was assigned to resident #4 on
5/27/23. She explained resident #4 was not ambulatory when readmitted from the hospital but started
ambulating with therapy. She recalled that Saturday was a normal day for resident #4 and she noted no
changes in her behavior during the day. She noted resident #4 spent her morning in bed and got out of bed
when the power went out. She stated resident #4 was not a smoker, but she liked to be outside. She
explained on the day of the incident, she was getting ready to administer medications when someone from
activities brought resident #4 back to the unit and informed her the resident was found outside. She said
resident #4 told her she wanted to smoke, and showed her how she was able to press the button at
reception and exit the facility. LPN D stated resident #4 was not safe to be outside the facility and she could
have been hurt.
On 6/13/23 at 11:13 AM, the Social Services Director (SSD) explained she performed cognition
assessments and confirmed resident #4's BIMS scores fluctuated from 14 to 6 then back to 14. She
recalled resident #4 had brain surgery and after returning from the hospital, she started improving. She said
the resident was more mobile, more active and looked happier. She was not aware resident #4 was a
smoker and the resident's brother had not mentioned smoking either.
On 6/13/23 at 3:43 PM, the Keys Unit Manager (UM) stated when resident #4 returned from the hospital,
she was confused and required cues to perform various tasks. She indicated about 2 to 3 weeks prior to the
elopement, she did a 360 and started to gain more independence, came to the nursing station, and asked.
She noted resident #4 had never visited the smoking patio before the incident and she did not know she
was a smoker. The UM recalled she asked resident #4 how she would have crossed the busy street and
she stated she would have figured it out. The UM indicated it was not safe for the resident to be out there by
herself.
On 6/13/23 at 1:09 PM, the Administrator explained on 5/27/23 she received a frantic call from the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 6 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Maintenance Director informing her resident #4 was out side. She stated she learned the receptionist was
not at the front desk and CNA B saw the resident outside but did not approach or question her. She
indicated CNA A told her she did not tell anyone she was stepping away from the front desk and did not
lock the main door. She indicated CNA A's rationale was with power outage, the door had not opened as
she had pushed the button before and the door did not open. She explained the expectation was the
receptionist did not leave the front desk unless someone was there to cover. She stated resident #4 should
not have been outside alone because she had decreased safety awareness due to recent brain surgery.
The Administrator explained resident #4 was not an elopement risk when assessed and the Elopement
Risk Evaluation completed on 4/27/23 was incorrect. The DON stated the reason the score identified
resident #4 as an elopement risk was the way the questions are worded that make you score high but she
was not considered at risk. The Administrator said this could have been worse and the resident could have
been hurt in the parking lot or the main road.
Review of the Receptionist job description, not dated, revealed essential duties and responsibilities
included, Maintains established departmental policies and procedures, objectives, quality assurance
program, and safety standards.
Review of the policy and procedure titled Elopement revised on 3/01/23 read, It is the policy of the facility to
provide a safe and secure environment for all residents. The policy revealed its purpose, To assure the
safety and security of all residents. To train and maintain staff awareness of the importance of resident
safety and security.
Review of the Facility Assessment Tool updated on 5/27/23 revealed the facility was able to care for
residents with psychiatric/mood disorders including impaired cognition, post-traumatic stress disorder,
anxiety disorder and behaviors that needed interventions. The document indicated the facility would identify
and implement interventions to help support individuals with issues such as dealing with anxiety and care
of someone with cognitive impairment. Care and services were individualized and personalized to each
resident preference. The form listed the training staff received at New Hire Orientation and annually which
included Elopement Drill and Procedure.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 7 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or
licensed dietitian, to the extent allowed by State law.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview ad record review the facility failed to ensure 3 of 3 residents with physician ordered
purred diets were provided with the foods listed on their meal ticket out of a total sample of 16 residents,
(#10, #12, #14).
Findings:
Review of the Facility's 06/12/23 Lunch Meal read, Entree: Barbeque (BBQ) Chicken, Parmesan Chicken,
Brussels Sprouts. Desert: Pineapple Tidbits. Alternate: Beef Hot Dog, Mashed Potatoes and Yellow Squash.
1. Review of resident #10's medical record revealed she was admitted to the facility on [DATE] with
diagnoses of Epilepsy, Dysphagia or difficulty swallowing, Gastrostomy, and Functional Quadriplegia.
Review of the resident's annual Minimum Data Set (MDS) assessment dated [DATE] noted she had a
feeding tube and was on a mechanically altered diet - routine change in texture of food or liquids (e.g.,
pureed food, thickened liquids).
Review of the physician orders showed no added salt diet, pureed texture.
On 06/12/23 at 1:30 PM, an observation of resident #10's meal was conducted with the Kitchen Director.
The meal ticket on her lunch tray revealed Pureed BBQ Chicken - 4 ounce (oz), Extra BBQ Sauce - 2 oz,
Pureed Parmesan Bowtie Pasta - 4 oz, Gravy - 2 oz, Pureed Brussels Sprouts - 4 oz. Pureed Crushed
Pineapple (Drained) - 4 oz. Iced Tea - 1 each and Pepper - 1 Packet. The food on her plate revealed no
pureed parmesan bowtie pasta. The Kitchen Director stated he did not know why resident #10 had received
mashed potatoes instead of pureed parmesan bowtie pasta.
2. Review of resident #12's medical record revealed she was admitted to the facility on [DATE] with
diagnoses that included Malnutrition, Dysphagia, and Dementia.
Review of the resident's annual MDS assessment dated [DATE] noted she was on a mechanically altered
diet - routine change in texture of food or liquids (e.g., pureed food, thickened liquids).
Review of the physician's orders documented Regular diet, Pureed texture, and Fortified foods with every
meal.
On 6/12/23 at 1:40 PM, an observation of resident #12's meal was conducted with the Kitchen Director. The
meal ticket on her lunch tray revealed Pureed BBQ Chicken -4 ounce (oz), Extra BBQ Sauce - 2 oz,
Fortified Mashed Potatoes - 4 oz, Pureed Parmesan Bowtie Pasta - 4 oz, Gravy - 2 oz, Pureed Brussels
Sprouts - 4 oz. Pureed Crushed Pineapple (Drained) - 4 oz. Iced Tea - 1 each, Nutritional Treat - 1 each,
Salt and and Pepper - 1 Each. The food on her plate revealed no pureed parmesan bowtie pasta and no
nutritional treat which was confirmed with the Kitchen Director. The Kitchen Director did not explain why the
resident had not received the pureed parmesan bowtie pasta and nutritional treat as indicated on the meal
ticket.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 8 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
3. Review of resident #14's medical record revealed he was admitted to the facility on [DATE] with
Parkinson's Disease, Dysphagia, Malnutrition, and Dementia.
Review of his quarterly MDS assessment dated [DATE] noted he was on a mechanically altered diet,
pureed food with thickened liquids.
Residents Affected - Few
Review of the resident's physician's orders documented Regular diet, Pureed texture, Fortified foods, Allow
soft mechanical pleasure foods/snacks.
On 06/12/23 at 1:45 PM, an observation of resident #14's meal was conducted with the Kitchen Director.
The meal ticket on his lunch tray revealed Pureed BBQ Chicken - 4 oz, Extra BBQ Sauce - 2 oz, Pureed
Parmesan Bowtie Pasta - 4 oz, Gravy - 2 oz, Fortified Mashed Potatoes - 4 oz, Pureed Brussels Sprouts - 4
oz. Pureed Crushed Pineapple (Drained) - 4 oz, Nutritional Treat - 1 each, Salt and and Pepper - 1 Each.
The food on his plate revealed no pureed parmesan bowtie pasta, no pureed crushed pineapple(drained) 4 oz and no nutritional treat which was confirmed by the Kitchen Director. The tray contained chocolate
pudding. The Kitchen Director had no explanation why the resident had not received the pureed parmesan
bowtie pasta and nutritional treat as indicated on his meal ticket. He explained the chocolate pudding was in
place of the pureed crushed pineapple.
On 06/12/23 at 2 PM, the facility's [NAME] stated she had made both the regular parmesan bowtie pasta
and the pureed parmesan bowtie pasta for the lunch meal. She was unsure as to why resident's #10, #12
and #14 had not not received the purred parmesan bowtie pasta.
On 06/12.23 at 2:15 PM, Dietary Aide J explained she was on the middle of the tray line today. She
explained it was the responsibility of the middle line person to ensure the ticket matched the items on the
plate. When presented with the 3 residents' meal tickets and informed the 3 residents did not receive the
pureed parmesan bowtie pasta, she had no answer as to why this had happened. She said the nutritional
treats were on the line because she remembered seeing them.
Review of the Facility's Accuracy and Quality of Tray Line Service, dated 01/17/2019, read, Policy: Tray line
positions and set up procedures are planned for an efficient and orderly delivery system. All tray are
checked by food service personnel for accuracy. Trays are also checked by the employees serving the trays
before giving the tray to the individual. Procedure: . 4. The tray is checked to ensure that foods are served
as listed on the menu .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 9 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to ensure food brought in from outside
of the facility for resident consumption was properly stored, labeled, and discarded to prevent food-borne
contamination in 3 of 3 pantry refrigerators/freeze, (Palms/100 unit, Rehabilitation/200 unit, and Key/300
unit) and failed to ensure employee food was not stored with resident food in 2 of 3 unit pantries, (Keys/300
unit and Rehabilitation/200 unit).
Residents Affected - Some
Findings:
On 06/12/23 at 3:30 PM, Certified Nursing Assistant (CNA) F was observed in the Keys Unit (300) pantry
eating food she had heated up in the microwave oven. She stated Am I in trouble? I should be eating in the
employee break room.
On 06/12/23 at 3:35 PM, an observation of the Keys Unit (300) pantry was conducted with the Keys Unit
Manager. She explained the 11 PM -7 AM shift was responsible for ensuring the unit's pantry and
refrigerator/freezer were checked daily and were clean. She stated, All food for the residents were to be
labeled with the resident's name, room number (#) and date placed in the refrigerator/freezer. The freezer
contained a plastic bag with 2 Styrofoam containers containing food and 1 plastic container with lid. One of
the Styrofoam containers had the resident's name and room # but no date. The other Styrofoam container
and plastic container had no resident name, room # and no date. A Styrofoam cup with a straw through the
lid which was frozen solid had no resident name, no room #, and no date. The refrigerator contained: an
open bottle of Pepsi, Sprite and Kombucha with no resident name, room # and no date. Two Styrofoam
cups were observed on the pantry counter. One of the cups had a straw through the cup's lid and the cup
contained a small amount of brown fluid with no resident name, room #, and no date. The second
Styrofoam cup contained a small amount of brown fluid with a straw laying on the top of the cup's lid with
no resident name, room # and date. The Keys Unit Manager confirmed the findings and stated, The pantry
needed to be cleaned and all food needed to be thrown out.
On 06/12/23 at 4:30 PM, an observation of the Palms Unit (100) was conducted with Licensed Practical
Nurse (LPN) G. The refrigerator contained a large clear plastic container with lid containing a salad. LPN G
explained the salad belonged to her and she she was not supposed to have her food along with the
residents' food. She said the 11 PM -7 AM staff were responsible for checking and cleaning the pantry. The
refrigerator contained a plastic container containing food with no resident name, room # and no date. A
plastic container with purple lid contained macaroni and cheese with no resident name, room #, and no
date. A plastic container of salad and 3 small containers of salad dressing had no resident name, room #,
and no date. LPN G confirmed the findings and stated, The unlabeled foods needed to be thrown away and
the items in the pantry were for residents only.
On 06/12/23 at 5 PM, an observation of the Rehabilitation (Rehab) Unit (200) pantry was conducted with
the Rehab Unit Manager. The freezer contained a frozen solid plastic cup with lid labeled, mango juice
blend with sticker Must Use By 05/23/23 (20 days outdated) with no resident name, room #, and no date. A
second frozen solid plastic cup with lid which had been punctured and covered with white paper and foil
was labeled mango juice blend with sticker, Must Use by 05/12/23 (31 days outdated) had no resident
name, room # and no date. The Rehab Unit Manager stated the cup must have been used and then placed
in the freezer. A 20 fluid (fl) ounce (oz) plastic bottle of water with no resident name, room # and no date. A
plastic container with blue lid containing food which was frozen solid with no resident name, room #, and no
date. A 17.6 oz plastic container with lid labeled Mini Cream Puffs with a piece of tape attached to the lid
with hand written 3 PM -11 PM, 11 PM -7 AM shifts. The
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 10 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Rehab Unit Manager stated, Employee food should not be in the freezer with the residents food.
Observation of the refrigerator revealed two 8 oz plastic bottle of salad dressing with no resident name,
room #, and no date. A clear plastic container containing salad with 2 forks and a knife. The top container
was upside down on the container (not sealed) and the container had no resident name, no room #, and no
date. A small glass container with cover containing white rice which was dried out with no resident name,
no room # and no date. There was a bag of lettuce which had started to turn brown had no label with the
resident's name, room # and date. A small round glass container with red lid containing food with no
resident name, room # and no date. A small brown bag contained two dried out looking pastries had no
resident name, room # and no date. An opened 23.9 oz plastic bottle of liquid had no resident name, room
# and no date. The Rehab Unit Manager confirmed the findings and stated, The pantry needs to be cleaned
and all the food needs to be discarded.
On 06/12/23 at 5:30 PM, the Director of Nursing (DON) explained the 11 PM -7 AM staff were responsible
for checking the unit pantry refrigerators/freezers. She said, All resident food containers were to be labeled
with the resident's name, room # and date placed in the refrigerator.
On 06/13/23 at 10:30 AM, the Administrator and Regional Nurse Consultant explained all resident items
were to be labeled and no employees were to have their food items in the pantry.
Review of the Facility's Guidelines for Foods Brought from the outside by Family and Visitors Policy,dated
-1/17/2019, read, Policy: . 6. Perishable food must be stored in re-sealable containers with tight fitting lids in
the refrigerator. Containers will be labeled with the resident's name, the items name and the use by date.
The date should be 5 days after the food is brought in . 8. The nursing and or food service staff or
housekeeping staff must discard any foods prepared for the resident that shows obvious signs of potential
foodborne danger (example mold) .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 11 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, and interview, the facility failed to ensure a clean and safe environment for resident
food storage in 1 of 3 pantry freezers (Keys/300 unit).
Residents Affected - Few
Findings:
On 06/12/23 at 3:30 PM, an observation of the Keys (300 unit) pantry freezer was conducted with the Keys
Unit Manager. She explained that the 11 PM -7 AM shift were responsible for cleaning the pantry and
refrigerator/freezer. The base of the internal freezer compartment was covered with a red sticky substance.
A plastic bag containing 2 Styrofoam containers containing food and a plastic container with food was stuck
to the red substance. When the plastic bag was removed from the base of the freezer compartment, the
freezer thermometer was stuck to the bag. The Keys Unit Manager confirmed the findings and stated, The
freezer needed to be cleaned and resident food should not be stored in the freezer.
06/12/23 at 5:30 PM, the Director of Nursing (DON) said the 11 PM -7 AM staff were responsible for
ensuring the refrigerators and freezers used to store resident food were clean.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 12 of 12