F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure the availability of routine medications to
enable continuity of care for a newly admitted resident (#4), resulting in resident leaving the facility Against
Medical Advice (AMA). The facility also failed to administer medications as ordered, resulting in resident
(#12) receiving incorrect medication, for 2 of 2 residents reviewed for medication administration, of a total
sample of 12 residents.
Findings:
1. Resident #4 was admitted to the facility on [DATE] with diagnoses that included cellulitis of the right lower
limb, acute respiratory failure with hypoxia, pneumonia, chronic lung disease, and tobacco use. She was
promptly discharged , Against Medical Advice (AMA), the next day on 4/10/24 at 2:00 PM.
Review of the medical record for resident #4 revealed she had a Brief Interview for Mental Status Score
(BIMS) of 15/15 which meant she was cognitively intact.
Review of the Order Summary Report revealed resident #4 had 12 routine medications ordered on 4/10/24.
Further review of the Medication Administration Record (MAR) revealed resident #4 never received 8 of the
12 routine medications scheduled for twice a day while at the facility. Some of the medications not given
included Calcium-Vitamin D for supplementation, Fenofibrate for cholesterol, Prednisone for swelling,
Trelegy Ellipta Inhaler for asthma, Amoxicillin for cellulitis of right lower limb, Lisinopril for hypertension,
Verapamil for hypertension and chest pain, and Gabapentin for nerve pain.
On 6/24/24 at 10:31 AM, in a phone interview with resident #4, she confirmed she was admitted to the
facility from the hospital around 3:00 PM on 4/09/24, due to an infection of her right lower limb that required
skilled nursing care. She said the facility did not have any of her evening medications and was told by staff
they were working on getting the ordered medications from the pharmacy. Furthermore, on the morning of
4/10/24, she asked her husband to bring her own home medications to the facility because the facility still
did not have them for her to take. When the facility found out she had her home medications, she was told
by a nurse and the Director of Nursing (DON), she could not have her home medications at the bedside
due to safety concerns. Resident #4 said she was very upset and decided to leave AMA that same day at
around 2:00 PM.
Review of Progress Notes for resident #4 revealed on 4/10/24 at 10:53 AM, the Unit Manager (UM) and
DON were notified resident #4 was observed with her home medications at the bedside and was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105430
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
encouraged to allow nursing to secure the medications until she was discharged home. The note described
resident #4 had refused the education and told staff she was leaving AMA at 02:00 PM that day. An entry at
1:11 PM revealed resident #4 told the Advanced Practice Registered Nurse (APRN) she would be leaving
the facility AMA and would get her medications from the pharmacy.
On 6/24/24 at 2:41 PM, Registered Nurse (RN) A, revealed on the morning of 4/10/24 resident #4 told her
she had not received some of her medications that morning so she left AMA that afternoon. RN A stated
they were trying to get the pharmacy to deliver the medications but were having issues with the orders. She
further explained when a resident arrived from the hospital, they waited to receive the medication orders,
then the pharmacy would deliver to the facility at 6:00 AM and 2:00 PM. The facility had an automated
medication dispensing cabinet, which the nurses were allowed to pull certain medications from if available.
She said for resident #4, there were some medications they pulled from the automated medication
dispensing cabinet but had to wait on the others.
On 6/24/24 at 3:10 PM, RN B said she did not remember resident #4 but based on the time of her
admission, she would have been on shift. She stated when a resident arrived at the facility, medications
were not always available right away and the pharmacy delivered them early in the morning. She further
explained the facility had a automated medication dispensing cabinet, but not all nurses had access to it.
On 6/24/24 at 3:52 PM, the DON stated she did not remember resident #4. She explained the facility had
asked the hospital to medicate the residents prior to the transfer to the facility due to the pharmacy cutoff of
5:00 PM. She said they had an automated medication dispensing cabinet machine but there were certain
medications that needed a prescription or a pharmacy code to be taken out of the machine. She also stated
there were occasions when the pharmacy would deliver medications at 3:00 AM. A short time later at 5:29
PM, the DON reported that based on review of the MAR and progress notes for resident #4, she was
unsure why her evening medications on 4/09/24 and some of her morning medications on 4/10/24 were not
given. There was no documentation in the medical record to explain why the medications were still not
available. She explained that their admissions process was to obtain medication orders as soon as the
resident arrived at the facility. If there were any issues with obtaining the medications from the pharmacy, a
call should be made to the doctor and a note would be written in the medical record. Regarding residents
bringing medications from home, the DON explained in situations where the facility had made every
attempt to obtain the medication from the pharmacy, the resident was allowed to bring medications from
home, but nursing staff would need to administer and store the medications based on the facility policy.
2. Resident #12 was admitted to the facility on [DATE] with diagnoses that included muscle wasting and
atrophy, history of transient ischemic attack (TIA), stroke affecting left side, and type II diabetes.
Review of the medical record for resident #12 revealed he had a BIMS of 12/15 which indicated mild
cognitive impairment.
On 6/25/24 at 9:39 AM, RN C was observed in the hall at the medication cart administering medications to
resident # 12. She performed hand hygiene and proceeded to administer Refresh Tears eye drops in both
of his eyes. Then she pulled out a medication cup and added one tablet of Amlodipine 5 milligram (mg), one
tablet of Metformin 500 mg, and one tablet of Vitamin C. RN C handed the medications to resident #12 and
he took them with a sip of water.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rehabilitation Center of Winter Park
1700 Monroe Ave
Maitland, FL 32751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of resident #12's medical record revealed he had an order for Cholecalciferol (Vitamin D-3)125
micrograms (5000 UT) one tablet given daily. Resident #12 did not have a physician's order for Vitamin C.
On 6/25/24 at 11:00 AM, RN C was notified by the DON she had incorrectly administered Vitamin C instead
of Vitamin D as ordered by the physician to resident #12. RN C explained she was not resident #12's usual
nurse since she worked at the facility on an as needed basis. The DON stated the process for reporting
medication errors was to complete an incident report, contact the physician, and monitor the resident for
any adverse reaction.
Review of the policy and procedure for Administering Medications, revised 6/18/24, revealed a protocol that
the individual administering the medication must check the label to verify the right medication, right dosage,
right time, and right method of administration before giving the medication.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105430
If continuation sheet
Page 3 of 3