F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
Based on observations, interviews, review of facility grievance logs and policy review the facility failed to
ensure that all grievances had a prompt resolution for 1 of 2 residents (resident # 23) sampled for personal
property.
The findings include:
On 3/22/23 at approximately 3:30 PM, a interview was conducted with resident #23 who stated that she
reported her pants and pajamas missing a couple of months ago and that the facility said they were going
to look for them but she had not heard back from them.
On 3/22/23 a review was conducted of the facility's grievance log which revealed that on 1/3/23 resident
#23 filed a grievance for not having enough linens, on the resolution portion of the grievance the resident
stated that she now had missing pants. Further review of the grievance logs failed to reveal follow up
related to the missing pants thus there was no resolution.
On 3/22/23 at approximately 3:47 PM, an interview was conducted with the Social Worker who confirmed
that there was not a second grievance filed concerning the missing clothing.
On 3/22/23 a review was conducted of the facility policy for complaint/grievance N-1042 last revised
10/24/2022, revealed under Policy: The Center will support each resident's right to voice a
complaint/grievance without fear of discrimination or reprisal. The Center will make prompt efforts to resolve
the complaint/grievance and informed the resident of progress toward resolution. Under Procedure: 3. The
Grievance Officer/designee shall act on the grievance and begin follow-up of the concern or submit it to the
appropriate department director for follow-up. 4. The grievance follow-up should be completed in a
reasonable time frame; this should not exceed 14 days. 5. The findings of the grievance shall be recorded
on the Complaint/Grievance Form. 8. The individual voicing the grievance will receive follow-up
communication with the resolution, a copy of the grievance resolution will be provided to the resident upon
request.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
105433
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #77
On 03/22/23 at approximately 08:45 AM, an observation of medication administration was completed with
Staff Q, Licensed Practical Nurse (LPN) for resident #77. The resident had a physician order dated 3/13/23
to received 4 milligrams (mg) of Dilaudid (used to treat pain) every 12 hours. During the observation a
review was conducted of the it the Controlled Medication Utilization Record at the top of the from there was
a pharmacy label for Hydromorphone (Dilaudid) 2 mg tablet. The record indicated take 1 tablet (=2mg) by
mouth every 8 hours for pain written next to the label in black ink was give two tablets.
A review of the Medication Administration Record (MAR) for the Month of March 2023, revealed the
resident had been receiving Hydromorphone 2 mg 1 tablet three times a day for pain until 3/13/23 when
this ordered was discontinued and a new order was written for Dilaudid 4 mg give 1 tablet every 12 hours
for pain. A review of the Controlled Medication Utilization Record for the dates 3/17/23 to 3/22/23 revealed
the resident had received only one tablet of hydromorphone 5 times, on 3/17/2023 at 9:00 PM, 3/18/2023 at
9:00 AM, 03/18/2023 at 9:00 PM, 03/19/2023 at 9:00 AM and 3/19/2023 at 9:00 PM.
A review of Resident #77 care plan revealed she was at risk for acute or chronic pain related to a surgical
incision to her right hip for osteomyelitis and sepsis. Interventions included to administer analgesia per
orders.
An interview was conducted on 03/24/2023 at approximately 9:50 AM with Staff Q, Licensed Practical
Nurse (LPN), who stated, I have noticed that some of the administrations don't show giving the correct
dosage. I always look at my MAR) and make sure I am giving the correct doses for all of my residents.
An interview was conducted on 03/24/2023 at approximately 1:30 PM, with the Director of Nursing (DON).
The DON stated being aware of the discrepancy and the incorrect administration of the Dilaudid. The DON
stated, We are in the process of correcting that now. It will be corrected.
A review of the Pharmacy policy dated 01/01/2022 revealed facility staff should comply with the facility
policy. The policy further states that facility staff should verify the medication name and dose are correct
when compared to the medication order on the medication administration record.
Resident #518
On 3/22/23 at 8:29 AM, an interviewed was conducted with Resident #518, who was observed grimacing
and stated she did not receive the scheduled pain medication and had a 7/10 pain.
On 3/22/23 at 12:03 PM, an interview was conducted with Staff E, Licensed Practical Nurse and unit
manager. Staff E reviewed resident's MAR and stated the resident should have received her scheduled pain
medication at 4:00 AM.
Review of the medical record for Resident #518 revealed the resident was admitted on [DATE] with
diagnoses of right shoulder osteoarthritis and presence of right artificial shoulder joint. Review of the
baseline care plan for Resident #518 dated 3/15/23 revealed a resident goal to maintain comfort
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 2 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
to highest degree possible and interventions of administering pain medication as ordered and monitor for
pain. A review of the Medication Administration Record (MAR) for Resident #518 for March 2023 was
conducted, which revealed acetaminophen-codeine #3 oral tablet 300-30 mg 1 tablet by mouth was
scheduled for pain every 4 hours related to primary osteoarthritis of right shoulder. Scheduled times were
12:00 AM, 4:00 AM, 8:00 AM, 12:00 PM, 4:00 PM and 8:00 PM. Further review of the MAR revealed
acetaminophen-codeine #3 oral tablet 300-30 mg was not administered on 3/22/23 at 4 AM. Resident's
pain level documentation revealed a pain level of 7 at 6:29 AM. MAR documentation revealed resident
received the last dose at midnight and resident had a pain level of 7/10. Resident #28
On 3/20/2023 at approximately 1:54 PM, an interview was conducted with Resident #28. She explained that
she did not receive assistance with incontinence care for about 12 hours yesterday. She explained that she
had been assisted at midnight and staff did not get around to help her change again until about 12:00 noon
today.
On 03/22/23 at approximately 4:18 PM, an interview was conducted with Resident #28. She explained that
she had not received incontinence care since breakfast that morning. She explained that she felt
uncomfortable and asked for help finding someone who could assist with incontinence care. The surveyor
went to see what Certified Nursing Assistant (CNA) was assigned to care for Resident #28. Staff Member
G, CNA explained that she would gather supplies and assist the resident with incontinence care.
A review of Resident #28's care plan dated 1/11/2023 revealed that the resident had bowel incontinence
related to self-care deficit, limited mobility and a cognitive deficit. A listed goal was for the resident to
remain free from skin breakdown due to incontinence and brief use. Interventions for the care area included
the following interventions. Check at least every two hours and as required for incontinence. Change
disposable briefs as needed (prn). Wash, rinse, and dry perineum, and change clothing prn after
incontinence episodes. The care area that listed interventions relating to Resident#28's potential for skin
impairment directed care staff to encourage and assist with turning and repositioning frequently while the
resident is in bed. Keep her skin clean and dry. The care plan also listed that Resident #28 had an activities
of daily living (ADL) self-care performance deficit and required extra assistance by 1 staff member for
toileting.
On 3/22/23 at approximately 4:35 PM, Staff Member G, CNA was observed as she provided incontinence
care for Resident #28. When the CNA removed the Resident's brief it had a very strong foul odor of urine.
The brief was completely saturated with dark yellow urine. The pad under Resident #28 was saturated as
well. The surveyor asked Staff Member G, CNA if the resident should have been allowed to sit a wet brief
all day. Staff Member G, CNA explained that Staff Member H, CNA had the responsibility to care for
Resident #28. Staff Member H, CNA had just left for the day. She also explained that she had just started
her shift a few minutes ago.
On 3/23/23 at approximately 12:13 PM an interview was conducted with Staff Member H, CNA. She was
notified that Resident #28 had complained that she was not assisted with incontinence care from breakfast
until 4:30 PM yesterday. Staff member H, CNA said: I went in there to check on her after I got her roommate
up after breakfast at 9:30 yesterday. She said not right now. Then she asked for her medication. I went in
there before I left at the end of the day and she said no, not now. Those are the two times she was checked
yesterday. The surveyor asked Staff Member M, CNA to tell what time she started and ended her shift
yesterday. Staff Member M said her shift began at 7:00 AM and ended at 3:00 PM. The surveyor notified
Staff Member H CNA that the care plan stated that Resident #28 should be checked at least every two
hours and as needed for incontinence. She was asked if should have
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 3 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
gone in to check to see if Resident #28 needed incontinence care more often than twice on her shift. She
replied: Yes.
Based on observations, record reviews, staff interviews, and policy review, the facility failed to implement
the care plans for 1 of 3 residents reviewed nutrition (Resident #68), 2 of 3 residents reviewed for pain
management (Resident #518 and #77) and for 1 of 1 resident sampled for bowel and bladder (Resident
#28).
The findings include:
Resident #68
Review of resident #68's electronic record revealed a current physician order dated 1/13/23 for the resident
to receive a consistent carbohydrate diet with large protein portions for nutrition and low body mass index.
The current comprehensive plan of care for nutritional problem with risk for malnutrition and weight loss
revealed a current intervention to provide and serve diet as ordered. An observation of resident #68 was
conducted during the lunch meal on 3/23/23 at approximately 11:49 AM, in the dining room. The resident
was served a plate with 3 golf ball size ravioli with red sauce, mixed vegetables in a bowl, and a roll. An
interview was conducted with the employee D (dietary manager) on 3/23/23 at 11:51 AM. Employee D
observed resident #68's lunch meal and stated 3 ravioli was not a large protein portion and it should have
been a little more.
(Photographic evidence obtained.)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 4 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record review, staff interview, and policy review the facility failed to provide appropriate
treatment to prevent further decrease in range of motion for 1 of 1 residents reviewed for limited range of
motion. (Resident #1)
The findings include:
Observations of resident #1 were conducted on 3/20/23 at 3:59 PM, 3/21/23 at 2:38 PM, and 3/22/23 at
12:14 PM. During the observations the resident was in bed and his right arm was observed to be bent at
the elbow and his hand was up near his chin. Review of resident #1's electronic record revealed a quarterly
minimum data set with an assessment reference date of 2/14/23 indicating functional limitation in range of
motion impairment on both sides of upper and lower extremities. The record revealed no documentation or
care plan indicating the resident was receiving services for the limitation in range of motion. An
Occupational therapy Discharge summary dated [DATE] indicated the resident had upper extremity
contractures and was discharged to the care of the restorative nursing program for a functional
maintenance program specifically for right upper extremity elbow and carrot splint in order to prevent
decline from current level of skill.
An interview was conducted with employee C Personal Care Assistant (PCA) on 3/22/23 at 4:21 PM.
Employee C stated the resident was not able to fully extend his right arm, he was not aware of the resident
receiving any services to treat this. An interview was conducted with the Director of Nursing (DON) on
3/22/23 4:35 PM. She stated the resident was not receiving services for the contracture.
Review of the facility policy for Restorative Nursing Services (RN-100 revised 4/15/22) revealed the center
provides restorative nursing to encourage and enable residents to be as independent as possible based on
their individual condition, and goals. Restorative nursing programs are considered for residents who:
* Are not a candidate for rehab services
* Benefit from restorative along with rehab services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 5 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident and staff interview, record review and review of facility policy, the facility failed to
ensure implement interventions to prevent accidents following a resident fall for 1 of 1 resident sampled
#565).
The findings include:
An observation of resident #565 was conducted on 03/21/2023 at approximately 1:20 PM. The resident was
sleeping at that time. During observation a hematoma was noted to the left side of her head with a
yellowish-green color surrounding the area down to the temple area.
A follow-up observation of Resident #565 was conducted on 03/23/2023 at approximately 10:00 AM, which
revealed sheep skin type pads to the upper bed rails of her bed. At this time the resident stated, They just
came in and put these things on my bed. Can you take them off? I don't know where these came from.
An interview was conducted on 03/23/2023 at approximately 8:30 AM, with resident #565. The resident
stated she has no pain to her head. She stated she fell out of bed reaching for something on my table. She
stated she did hit her head on the floor a couple of weeks ago. She stated a man and a woman placed her
back into bed but she does not know who the staff were.
A review of Resident #564's medical record revealed Resident #565 was admitted to the facility on [DATE]
for care of a wound to the right great trochanter and intravenous antibiotics through a mid-line. Resident
#565 was receiving daily wound care that included packing of the hip wound. A review of the Change of
Condition form dated 3/05/23 at 6:00 PM and signed by staff member P, a Licensed Practical Nurse (LPN),
revealed under Summarize your observations and evaluation: large swelling noted to left side of forehead.
Small dark purple area noted to center. Pt (patient) very confused of what happened or when? Pt stated
she fell out of bed while trying to reach for something on her bedside table. Not sure of the names of who
assisted her back to bed. (only a male and female). There was no other documentation in the patient's
record of this event and no update to the care plan until 03/14/2023 when the resident was documented as
a risk for behaviors including banging head on the siderail and was at risk for falls and unaware of safety
needs. The care plan documented a fall with no injury on 03/15/2023 with interventions to keep bed in low
position, bilateral padded bed rails for safety and protection, determine and address causative factors of the
fall.
An interview was conducted on 03/23/2023 at approximately 9:00 AM with the Director of Nursing (DON).
The DON stated, We discuss any falls or incidents in interdisciplinary meetings (IDT) in the mornings. The
nurses document and report on any adverse incidents. We discuss to make sure proper interventions are
put into place. This resident (#565) was hitting her head on the side of her bedrails. She now has bed pads
on the side of her bed. The DON went on to state that the resident did not sustain a fall on 03/05/2023 from
what the nurse told me. She went on to report that she had spoken to the nurse who did not report the
incident as a fall or that anyone had assisted the resident back to bed. Therefore, she did not conducted an
investigation into this event as a fall.
An interview was conducted on 03/23/2023 at approximately 2:30 PM with Staff P, LPN, who sated I was
working Sunday (3/5/23) day shift. I found the area on her (Resident #565) forehead and wrote up
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 6 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the report. I am not sure who found her on the floor. Everything happened on the night shift. It was not on
my shift. I had worked the day before, so I know it (the swelling to her forehead) wasn't there. I reported it
on my shift. I did call the ARNP (Advanced Registered Nurse Practitioner) and reported it to her. She stated
to monitor her for any changes. I did neuro checks on her throughout my shift. She did state several times
that she had fallen out of the bed trying to get something off of her bedside table. She did state she hit her
head.
An interview was conducted on 03/23/2023 at approximately 3:40 PM with Staff O, a Patient Care Assistant
(PCA). Staff O stated, Yes. This did happen on my shift. I did not see her fall. The nurse told me she was on
the floor, and I went in and helped get her up. She was sitting on her butt when I went into the room. She
didn't say anything to me about being hurt. I didn't notice any injuries on her. But, the nurse was assessing
her after we put her back to bed.
A review of the fall policy dated 07/29/2019 revealed that when a resident is found on the floor, a fall is
considered to have occurred. The policy revealed post fall strategies to include evaluation and post fall care
initiate neurological checks per policy or as directed by physician, notifying the physician and resident
representative, reevaluation of the fall risk, updating the care plan and nurse aide [NAME], initiate post fall
documentation for 72 hours, IDT review and complete a root cause analysis, update plan of care with new
interventions as appropriate, and review the resident weekly for four weeks.
A review of the Resident Incident/Accident Reports policy dated 08/24/2017 revealed that
incident/accidents are recorded, reviewed, and trended through a Quality Assurance and Performance
Improvement process. The procedure of an incident/accident was to be done as stated in the policy to
include: any happening not consistent with routine operation or care of a resident warranted a completion of
an incident report, physician and representative contacted, incidents to be placed on a 24 hour report, the
DON will be reviewed for completion and follow-up, event is to be reviewed by the IDT and executive
director, and the Medical Director will review resident incidents/accidents on a quarterly basis.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 7 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on record review, resident interview, staff interview and policy review, the facility failed to provide
care and services in accordance with the physician orders for 1 of 1 sampled residents with a urinary
catheter (Resident #108) and failed to provide timely incontinent care for 1 of 1 residents sampled for bowel
and bladder (Resident #28).
The findings include:
Resident #108
Review of resident #108's electronic record revealed a current physician order dated 1/12/23 to change the
resident's urinary catheter every 2 weeks. Review resident #108's record revealed the catheter had not
been changed since 2/11/23 (5 weeks ad 4 days) when he was sent to the hospital after the staff changed
the catheter. An interview was conducted with resident #108 on 3/22/23 at 12:15 PM. He stated his catheter
had not been changed since he went to the hospital last month. An interview was conducted with employee
B, Licensed Practical Nurse Unit Manager, on 3/22/23 at 10:39 AM. Employee B reviewed the record and
confirmed a catheter change had not been documented since 2/11/23. Further interview was conducted
with employee B on 3/22/23 at 10:56 AM. She stated when she placed the order in the electronic record
system she did not click the correct button for it to populate on the treatment record to be completed and
recorded. Review of the facility policy for Physician Orders (N-140 Physician Orders revised 3/3/21)
revealed the center will ensure that Physician orders are appropriately and timely documented in the
medical record.
Resident #28
On 3/20/2023 at approximately 1:54 PM, an interview was conducted with Resident #28. She explained that
she did not receive assistance with incontinence care for about 12 hours yesterday. She explained that she
had been assisted at midnight and staff did not get around to help her change again until about 12:00 noon
today.
On 03/22/23 at approximately 4:18 PM, an interview was conducted with Resident #28. She explained that
she had not received incontinence care since breakfast that morning. She explained that she felt
uncomfortable and asked for help finding someone who could assist with incontinence care. The surveyor
went to see what Certified Nursing Assistant (CNA) was assigned to care for Resident #28. Staff Member
G, CNA explained that she would gather supplies and assist the resident with incontinence care.
A review of Resident #28's care plan dated 1/11/2023 revealed that the resident had bowel incontinence
related to self-care deficit, limited mobility and a cognitive deficit. A listed goal was for the resident to
remain free from skin breakdown due to incontinence and brief use. Interventions for the care area included
the following interventions. Check at least every two hours and as required for incontinence. Change
disposable briefs as needed (prn). Wash, rinse, and dry perineum, and change clothing prn after
incontinence episodes. The care area that listed interventions relating to Resient#28's potential for skin
impairment directed care staff to encourage and assist with turning and repositioning frequently while the
resident is in bed. Keep her skin clean and dry. The care plan also listed that Resident #28 had an activities
of daily living (ADL) self-care performance deficit and required extra assistance by 1 staff member for
toileting.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 8 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 3/22/23 at approximately 4:35 PM, Staff Member G, CNA was observed as she provided incontinence
care for Resident #28. When the CNA removed the Resident's brief it had a very strong foul odor of urine.
The brief was completely saturated with dark yellow urine. The pad under Resident #28 was saturated as
well. The surveyor asked Staff Member G, CNA if the resident should have been allowed to sit a wet brief
all day. Staff Member G, CNA explained that Staff Member H, CNA had the responsibility to care for
Resident #28. Staff Member H, CNA had just left for the day. She also explained that she had just started
her shift a few minutes ago.
On 3/23/23 at approximately 12:13 PM an interview was conducted with Staff Member H, CNA. She was
notified that Resident #28 had complained that she was not assisted with incontinence care from breakfast
until 4:30 PM yesterday. Staff member H, CNA said: I went in there to check on her after I got her roommate
up after breakfast at 9:30 yesterday. She said not right now. Then she asked for her medication. I went in
there before I left at the end of the day and she said no, not now. Those are the two times she was checked
yesterday. The surveyor asked Staff Member M, CNA to tell what time she started and ended her shift
yesterday. Staff Member M said her shift began at 7:00 AM and ended at 3:00 PM. The surveyor notified
Staff Member H C.N.A. that the care plan stated that Resident #28 should be checked at least every two
hours and as needed for incontinence. She was asked if should have gone in to check to see if Resident
#28 needed incontinence care more often than twice on her shift. She replied: Yes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 9 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
Based on observations, record review, and interviews, the facility failed to appropriately administer enteral
feedings to prevent possible complications for 1 of 1 resident sampled for enteral feeding (Resident #123).
Residents Affected - Few
The findings include:
On 3/21/23 at 5:55 PM, an observation of Resident #123 was conducted while the resident was receiving
an enteral feeding (a form of nutrition that is delivered into the digestive system as a liquid) conducted by
Staff L, a Licensed Practical Nurse (LPN). During the feeding, Staff L, LPN was observed diluting the 237
ml (milliliters) of 2.0 calories feeding with 200 ml of water. At approximately 75% of the feeding intake,
Resident #123 started grimacing and Staff L, LPN concluded the feeding.
On 3/22/23 at 8:35 AM, a second enteral feeding observation was conducted with Staff L, LPN. Staff L LPN
repeated the previous day's process. Resident #123 received the entire 237 mls of 2.0 calorie feed and the
200 ml of water (a total of 437 mls). Resident #123 waved her hand and had some grimacing during the
process.
On 3/23/23 at 8:36 AM, an enteral feeding preparation observation was conducted with Staff M, a
Registered Nurse (RN). Staff M RN stated Resident #123 was due for both the 237 ml bolus feeding and
the 200 ml of water flush. Staff M, RN stated she was not aware she could not give the feeding and the
water flushes at the same time.
A review of Resident #123's medical record revealed an admission date of 9/7/2022 and diagnoses of
aphasia, dysphasia, and gastrostomy. Review of Medication Administration Record (MAR) for March 3/7/23
to present revealed a physician order for enteral feed scheduled 4 times a day for nutrition one can (237 ml)
with 60 ml water before and after via a gastrostomy tube (GT), a surgically placed device used to give direct
assess to the stomach for nutrition, that were scheduled at 6:00 AM, 12:00 PM, 6:00 PM and 10:00 PM.
Further MAR review for March 3/7/23 to present revealed another order for enteral feed 4 times a day for
hydration 200 ml water flushes, scheduled 6:00 AM, 9:00 AM, 6:00 PM and 9:00 PM.
A review of Staff N, a Registered Dietitian (RD)'s recommendations was conducted. RD wrote
recommendations on 3/7/23, that included a discontinuation of current feeds and flushes to be replaced
with a feed consisting of 2 cal 237 ml 4 times a day with 60 ml of water before and after, scheduled at 7:30
AM, 11:30 AM, 3:30 PM and 7:30 PM. Recommendation also included 200 ml of water 4 times a day to be
scheduled at 6:00 AM, 9:00 AM 6:00 PM and 9:00 PM.
On 3/21/23 at 4:02 PM, an interview was conducted with Staff L, LPN revealing resident #123 was
receiving 237 ml of feed and 200 ml of water at the same scheduled times. Staff L, LPN stated resident
tolerated feeds well.
On 3/22/23 at 4:04 PM, an interview was conducted with Staff N, RD. During the interview Staff N stated
she sent to facility her recommendations for enteral feedings for Resident #123 on 3/7/23. She further
stated the feeds for nutrition and the water for hydration were intended to be given separated, and no more
than 300 milliliters at once. Staff N, RD confirmed that facility should correct the scheduled times on the
MAR and follow her recommendations to avoid giving the Resident #123 more
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 10 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
than 300 mls at once.
Level of Harm - Minimal harm
or potential for actual harm
On 3/23/23 at 9:05 AM, an interview was conducted with Staff E, LPN a unit manager. Staff E reviewed
Resident #123's MAR and compared with RD's recommendations. She stated nursing have been giving
feeds and water flushes at the same time and she understood that was not the RD's recommendations.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 11 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Tallahassee
3101 Ginger Dr
Tallahassee, FL 32308
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interview, and review of facility policies, the facility failed to provide appropriate
infection control measures during wound care for 1 of 3 residents (resident #77) sampled for pressure
ulcers.
Residents Affected - Few
The findings include:
On 3/23/23 at approximately 10:40 AM, an observation was made of Nurse E, a Licensed Practical Nurse
(LPN) performing wound care for resident #77 with the assistance of Nurse B, a LPN. Nurse E and B were
observed to perform hand hygiene and apply clean gloves, then Nurse E cleansed the wound to resident
#77 right foot with gauze and wound cleanser, then place the wound care supplies provided by Nurse B
onto the resident's bed side dresser without cleaning the top of the dresser or placing a barrier to the top of
the dresser. Nurse E then cleaned the wound to residents right foot again and applied calcium alginate ( a
drainage absorbing agent) to the wound bed and covered with dry dressing without changing gloves and
performing hand hygiene between cleaning the wound and applying the clean dressing. Nurse E was then
observed to remove gloves, perform hand hygiene and apply clean gloves then cleaned resident #77's right
hip wound with gauze and wound cleanser, then using a sterile cotton swab packed the wound with
iodoform (a iodine infused gauze) strip directly from the bottle, when completing the packing of the wound
Nurse B was observed to remove scissors from Nurse E's front scrub top pocket and hand them to Nurse E
without cleaning the scissors. Nurse E then cut the packing gauze and applied a clean dressing to the hip
wound that was observed to be lying on the bed beside the resident without a barrier. Nurse E did not
change gloves and perform hand hygiene in between cleaning the wound and applying the clean dressing.
Nurse E was then observed to change gloves and perform hand hygiene. Nurse E then applied clean
gloves and cleaned the wound to resident #77 spine and applied clean dressing without performing hand
hygiene or changing gloves between cleaning the wound and applying the clean dressing. Nurse E then
removed gloves and performed hand hygiene.
On 3/23/23 at approximately 10:55 AM, a interview was conducted with Nurse E, who stated that she did
not clean the dresser top or apply a barrier prior to placing the wound care supplies on the dresser, Nurse
E confirmed that this would be considered a infection control issue. Nurse E stated that she did not perform
hand hygiene and change gloves in between cleaning the wounds and applying the clean dressing to the
right foot, right hip and spine, Nurse E also confirmed that this would be considered a infection control
issue. Nurse E also confirmed that she did not clean the scissors that were removed from her scrub pocket
prior to use, which is also a infection control issue.
On 3/23/23 at approximately 12:22 PM, a interview was conducted with the Director of Nursing who stated
that it was her expectation for the nurse to follow the policy and procedure for wound care for infection
control.
On 3/23/23 a review was conducted of the facility policy N-1310 for Dressing Change last revised on
12/6/2017 which revealed under Policy: A Clean dressing will be applied by a nurse to a wound as ordered
to promote healing. Sterile Dressing will be used only if specifically ordered. Under Procedure: revealed:
Identify resident. Explain procedure, provide privacy. Assemble equipment as needed for dressing change.
Place supplies on prepped work surface. Perform hand hygiene, apply gloves. Remove and dispose of
soiled dressing remove gloves perform hand hygiene apply gloves, evaluate wound for type, color, amount
of drainage. Cleanse wound as ordered, dispose of gauze. Remove gloves and perform hand hygiene.
Apply treatment as ordered and clean dressing. Discard gloves and perform hand hygiene. Document in
medical record.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105433
If continuation sheet
Page 12 of 12