F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide notice of change in condition related to informing
the resident's family regarding a fall and failed to follow-up with the Primary Provider after a fall for one
resident (#3) of five sampled residents.Findings included: Resident #3 was admitted on [DATE], readmitted
on [DATE] and discharged on 01/03/2026 to the hospital. Review of the admission record showed
diagnoses included but not limited to diabetes, anemia, dementia, pancreatic cancer, depression,
protein-calorie malnutrition, myocardial infarction, atrioventricular block first degree, nonrheumatic aortic
valve stenosis, dysphagia, colostomy, history of breast cancer, atrial fibrillation, anxiety, history of falls, and
hypotension.Review of the quarterly Minimum Data Set (MDS) dated [DATE] showed a Brief Interview for
Mental Status (BIMS) score of 13 meaning cognitively intact. Section GG showed the resident required
supervision or touching assistance for toileting and bathing.Review of progress notes and SBARs
(Situation, Background, Assessment, Recommendation) showed on 12/31/25 at 12:00 p.m. resident had a
fall. Vital signs are documented but the date and time are not shown on the SBAR. Neurological Evaluation
showed not clinically applicable to the change in condition being reported. Reminded to use call light for
assist. Primary Care Clinician notified on 12/31/25 at 12:00 p.m., no new orders. Family/Health Care Agent
Notified: self on 12/31/25 at 12:00 p.m. signed by Staff A.LPN (Licensed Practical Nurse)Review of a
progress note dated 12/31/25, documented at 3:06 p.m. SBAR (from progress notes) for fall, Vital signs
were as follows: BP (blood pressure) 130/72 on 12/31/25 at 9:14 a.m.; pulse 72 on 12/31/25 at 10:07 a.m.;
respirations 18 on 12/31/25 at 10:07 a.m.; pulse oximetry of 97% on 12/31/25 at 12:08 p.m. (Per the
Director of Nursing (DON) interview the fall occurred on 12/31/25 at 10:45 a.m.). The Primary Care Provider
responded with recommendations of no new orders. Signed by Staff A LPN.A progress note on 12/31/25 at
10:59 p.m., showed this writer returned from lunch break and was made aware by staff of resident being on
the floor, went to room and found resident laying on the floor with her head facing her bed and her feet
facing the TV, observed small amount of blood on her back of her head, also noted a small raised open
area was cleansed with normal saline (NS), patted dry and band aid applied, resident was able to move all
her upper and lower extremities well on command with no grimacing in pain, however complained of slight
pain on her ankle but stated it was just ok,. Left a message for NP (nurse practitioner) on call, also left a
message for husband, neuro-checks initiated per facility protocol of unwitnessed falls. Staff B, LPNAn
SBAR fall assessment dated [DATE] at 11:00 p.m. showed - vital signs showed BP 112/82, Pulse 87,
respirations 20/ pulse oximetry 98%. Skin evaluation showed no changes observed. Pain Evaluation
showed resident did not have any pain. Reminded to use call light for assistance. Primary Care Clinician
notified on 12/31/25 at 10:30 p.m., no orders / awaiting for call back. Husband notified on 12/31/25 at 11:00
p.m. Signed by Staff B, LPN01/02/26, 8:44 a.m., IDT (Interdisciplinary Team) note: Review of fall from
12/31/25. Resident observed on the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 32
Event ID:
105453
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
floor beside her bed. Resident reported that she took medication from outside facility that increased
drowsiness. New intervention: Education provided to resident and family about not bringing medications
from outside the facility. Resident and family verbalized understanding.Review of the care plans showed
Resident #3 was at risk for falls related to forgetfulness, history of falls, unsteady gait/poor balance, and
multiple medication usage as of 04/10/2024. Interventions included but not limited to: educate family to not
provide resident with outside medications, educate the resident to not take medication that is not provided
by facility nursing staff as of 01/01/2026. Educate the resident to wait for assistance with transfers as of
01/01/2026. Labs to be obtained for acute change as of 01/02/2026.On 01/16/26 at 11:00 a.m. an interview
with the DON and regional nurse consultant revealed Resident #3 had a fall on 12/31/25 at 10:45 a.m. The
DON verified the SBAR only stipulated in the morning. The DON verified the resident herself was notified of
the fall and the family should have been notified. The DON stated Resident #3 had another fall that evening.
The DON stated the resident fell at 10:00 p.m. The DON stated Staff B, LPN put in a note that when he
returned from his break the staff made him aware the resident was found on the floor. The DON verified the
exact time of the fall was not in the progress note. The DON stated the vitals signs were done after the fall,
per the documentation. The DON verified the SBAR (for the second fall) showed they were awaiting a call
back from the medical provider. The DON verified there was no documentation the medical provider called
back after the notification and no follow up was documented even though the resident hit her head in the
fall. The DON stated the expectation was to find documentation they spoke to a doctor about the fall and
her hitting her head. The DON verified the IDT note showed the resident had a family member bring
medication from the outside. The DON stated they believe the family brought in Benadryl. The DON verified
the documentation showed they spoke with the family but she was not sure who did, maybe the Unit
Manager. The DON stated she expected to see neurological checks after the first fall. Review of the facility's
policy, Change in Resident Condition or Status-Resident Rights, revised on 6.2023 showed Facility shall
notify the resident, his or her Attending Physician, and representative of changes in their resident's medical
/ mental condition and / or status.Guideline: To ensure the facility provides timely notification in accordance
with State and Federal regulations as it pertains to residents' rights.Procedure:1. The nurse will notify the
resident's Attending Physician or physician on call when there has been a:A. Accident or incident involving
the resident;D. Significant change in the resident's physical / emotional / mental condition;E. Need to alter
the resident's medical treatment significantly;G. Need to transfer the resident to a hospital / treatment
center;I. Specific instruction to notify the physician of physician of changes in the resident's condition.2. A
significant change of condition is a major decline or improvement in the resident's status that:C. Requires
interdisciplinary review and / or revision to the care plan;D. Ultimately is based on the judgment of the
clinical staff and the guidelines outlined in the resident assessment instrument.3. Unless otherwise
instructed by the resident, a nurse will notify the resident's representative when:a. The resident is involved
in an accident or incident that results in an injury including injuries of an unknown origin;E. It is necessary
to transfer the resident to a hospital / treatment center.5. The nurse will record in the resident's medical
record information relative to changes in the resident's medical / mental condition or status.
Event ID:
Facility ID:
105453
If continuation sheet
Page 2 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations and interviews the facility failed to ensure a safe and clean environment related to
soiled/stained privacy curtains in two resident rooms (#206 and #325) out of three rooms observed.
Findings included: On 1/15/26 at 9:16a.m., an observation of room [ROOM NUMBER]'s privacy curtain
revealed multiple brown stains smeared along the length of the curtain.On 1/15/26 at 12:33p.m., an
observation of room [ROOM NUMBER]'s privacy curtain revealed a large brown stain smeared on the
curtain.On 1/15/26 at 11:45a.m., an interview with the Nursing Home Administrator (NHA) revealed it is the
responsibility of housekeeping to put in orders for new privacy curtains.On 1/15/26 at 11:51a.m., an
interview with the Housekeeping Manager (HM) revealed if a privacy curtain has any stains, it is addressed
and swapped out right away. The HM stated the Certified Nursing Assistants (CNAs) or housekeeping staff
will advise the HM of any stained or dirty privacy curtains, but the HM will try to check all curtains once a
week. The HM said that he does not keep a log of changed privacy curtains, but will write on his notepad or
a piece of paper for which rooms need to be changed. The HM stated majority of the curtains are stained
and not actually dirty.On 1/15/26 at 12:15p.m., an interview with the Director of Operations (DOO), District
Manager (DM), and the HM revealed that housekeeping does not do the orders for privacy curtains, but
central supply is responsible for the privacy curtain orders after the HM advises of how many are needed.
Participants in the interview revealed there is no formal tracking of the number of privacy curtains needed,
and that needed privacy curtains can be written simply on a piece of scratch paper if it is what is
available.On 1/15/26 at 12:34a.m., an interview with Staff K, Central Supply (CS) revealed it is not CS's
responsibility to make privacy curtain orders, and calls are put out to the regional company, housekeeping,
or maintenance.On 1/15/26 at 2:38pa.m., an interview with Staff L, CNA revealed that sometimes privacy
curtains are not changed right away despite requests for them to be changed being made.On 1/16/26 at
10:13a.m., an interview with the Director of Nursing (DON) revealed it is expected for housekeeping to be
notified right away when privacy curtains appear to be dirty so they can be switched out right away, and that
housekeeping should be notified right away. After viewing photo evidence the DON admitted it is not
expectation for privacy curtains to be or appear dirty, and the risk of dirty privacy curtains could be
infections for all residents present in the room. The DON stated there is no way to determine when a curtain
is stained compared to soiled.A review of the facility's Environmental - Cleaning policy revealed a standard:
It is the policy of this facility to provide a clean, safe, orderly, comfortable and attractive home-like
environment as outlined below: Accepted practices and procedures are used to keep the facility free from
odors, accumulations of dirt, dust, and safety hazards. Walls and ceilings are maintained free from dirt or
other matters. Fresh, clean and odor-free linen and pillows should be provided to the residents daily or as
needed.Photographic Evidence Obtained.
Event ID:
Facility ID:
105453
If continuation sheet
Page 3 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
Based on observation, record review, and interview, the facility failed to develop a comprehensive grievance
policy and procedure, failed to implement the grievance procedure to investigate customer care concerns
for two residents (#8 and #2), and failed to have evidence of informing the results of grievance investigation
for four residents (#9, #8, #10, and #2) of four residents sampled for grievances.Findings included: A review
of the facility's Grievances - Resident Rights policy and procedure, last revised 07/2024, documented the
guideline: The Administrator and staff will make prompt efforts to resolve grievance so the satisfaction of the
resident and / or representative.The Procedure:Any resident, family member, or appointed resident
representative may file a grievance or complaint concerning the care, treatment, behavior of other
residents, staff members, theft of property, or any other concerns regarding his or her stay at the facility.
Grievances also may be voiced or filed regarding care that has not been furnished. All grievances,
complaints or recommendations stemming from resident or family groups concerning issues of resident
care in the facility will be considered. Actions on such issues will be responded to verbally and/or in writing
upon request including a rationale for the response. 8. Upon receipt of a grievance and/ or complaint, the
Grievance Officer will review and investigate the allegations and submit a report of such findings to the
Administrator within five (5) working days of receiving the grievance and/ or complaint. In the event the
facilities investigation exceeds five (5) working days, the resident/ responsible party will be notified. 9. The
Grievance Officer will coordinate actions with the appropriate state and federal agencies, depending on the
allegations. All alleged violations of neglect, abuse and / or misappropriation of property will be reported
and investigated under guidelines for reporting abuse, neglect and misappropriation of property, as per
state law. 10. The Grievance Officer, Administrator and Staff will take immediate action to prevent further
potential violations of resident rights while the alleged violation is being investigated. 11. The Administrator
will review the findings with the Grievance Officer to determine what corrective actions, if any, need to be
taken. 12. The resident, or person filing the grievance and/ or complaint on behalf of the resident will be
informed (verbally and/ or in writing as per request) of the findings of the investigation and the actions that
will be taken to correct any identified problems.a. The Administrator, or his or her designee, will make such
reports orally within ten (10) working days of the filing of the grievance or complaint with the facility.b. A
written summary of the investigation will also be provided to the resident upon request, and a copy will be
filed in the business office.Review of the facility Grievance policy and procedure revealed there was no
listing of the notification to State Survey Agency and State Long-Term Care Ombudsman program.A review
of Resident #2's clinical chart, the admission record, documented an admission of 12/04/2025. The
diagnosis information included but not limited to chronic pain syndrome; heart failure; bipolar disorder,
muscle weakness (generalized) and neuromuscular dysfunction of bladder. A review of a Brief Interview for
Mental Status (BIMS), dated 12/08/2025, documented a score of 15, which indicated the resident was
cognitively intact.Review of grievances showed Resident #2 filed a grievance dated as received
01/14/2026, filed by the resident, date of incident, 01/14/2026, documented as investigated by the Director
of Nursing (DON), and resolved on 01/14/2026.For Resident #2's grievance, dated 01/14/2026, Call light
response time., the SSA said, the concern was about call light response time. The SSA was unable to
answer the length of time reported by the resident for the grievance.A review of Resident #8's clinical chart,
the admission record, documented an admission of 12/05/2025. The diagnosis information included but not
limited to Necrotizing Fasciitis, Type 2 Diabetes Mellitus without
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 4 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
complications; chronic combined systolic (congestive) and diastolic (congestive) heart failure; difficulty in
walking; muscle weakness; and colostomy status. A review of a Brief Interview for Mental Status (BIMS),
dated 12/08/2025, and 01/15/2026, documented a score of 15, which indicated the resident was cognitively
intact.Review of grievances showed Resident #8 filed a grievance dated as received on 12/11/2025, date of
incident 12/11/2025, documented as investigated by the Assistant Director of Nursing (ADON) and resolved
on 12/12/2025. Review of grievances showed Resident #8 filed a second grievance dated as received on
12/11/2025, date of incident 12/11/2025, documented as investigated and resolved on 12/12/2025.On
01/15/2026 at 1:14 p.m., an interview was conducted with the Social Services Assistant (SSA) and Staff H,
a social Worker at a sister facility. During the interview, review of Resident #8's 12/11/2025 grievance was
conducted. The grievance showed Resident voiced concern about customer service and waited too long for
call light to be answered, which was documented to have occurred on 12/10/25. During the interview, the
SSA said she gave this one to the ADON and staff were trained on call lights. The SSA said she did not
know the length of time the call bell light had not been responded to. When asked if a statement had been
obtained from the resident, the SSA did not answer.For Resident #8's second grievance, dated 12/11/2025,
Resident voiced concern about customer service. The SSA stated this one, the resident had a complaint
about staff not answering phones when called. The SA stated staff were trained on phones are to be
answered.A review of Resident #9's clinical chart, the admission record, documented an admission of
11/03/2025. The diagnosis information included: displaced comminuted fracture of shaft of left femur, lack of
coordination and need for assistance with personal care. A review of a Brief Interview for Mental Status
(BIMS), dated 11/14/2025, documented a score of 14, which indicated the resident was cognitively
intact.Review of grievances showed Resident #9 filed a grievance received on 12/01/2025, filed by the
resident's family member, date of incident, 12/01/2025, the Social Service Assistant (SSA) was listed as the
person investigating the incident; dated as resolved on 12/02/2025.A review of Resident #10's clinical chart,
the admission record, documented an admission of 12/19/2025. The diagnosis information included:
Chronic pain syndrome; cervical disc degeneration; and muscle weakness (generalized). A review of a Brief
Interview for Mental Status (BIMS), dated 01/07/2026, documented a score of 13, which indicated the
resident was cognitively intact.Review of grievances showed Resident #10 filed a grievance, dated as
received on 12/26/2025, filed by the resident, date of incident 12/26/2025, documented as investigated by
the ADON, and resolved on 12/16/2025.On 01/15/2026 at 12:05 p.m., an interview was conducted with the
SSA and Staff H. The grievances for #9, #8, #10, and #2 were reviewed. The grievance forms, the area for
the resident/ responsible party notification of resolution name and signature area were blank on the
grievances for #9, #8, #10, and #2. Staff H stated a follow-up should have taken place with the residents.On
1/15/2025 at 1:58 p.m., an interview was conducted with Resident #8. Regarding the grievance about call
bell light response time dated 12/11/25, he stated, oh yea, that was when my colostomy bag had broken
open and I had feces on my stomach. It took three hours for them to answer the call bell light. I thought that
was a little excessive. He said, the colostomy is supposed to be changed as needed. It was coming away
from the skin with feces on it. He said he was worried about the integrity of the wound. Resident #8 said, I
had to wait for the nurse. The nurse had three admissions that night. That is why I filed the grievance. I filed
it, and that is as far as it went. No one came and talked to me about it. An interview was conducted on
01/15/2026 at 3:41 p.m. with the Director of Nursing (DON). regarding Resident #8's grievance form, dated
12/11/2025, waited too long for call light to be answered. She stated the ADON took care of the grievance.
The DON reviewed the grievance and stated it looks like it was a customer service issue. She stated, I do
not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 5 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
know how long he waited. When asked if she should know, she stated, not necessarily. The DON confirmed
she was the Abuse Coordinator. She stated the grievance was talked about in the morning meeting the day
following the submission of the grievance. She stated she recalled the grievance was about the staff came
in and were rude. When asked if a resident had waited three hours for the call bell light to be responded to,
she stated, three hours, that would be a problem. No patient should have to wait for an extended period of
time. The DON confirmed no resident interview was attached to the grievance as part of the investigation.
When asked how an investigation could be conducted without an interview with the resident voicing the
concern, the DON stated, call light response times are something we are educating staff on. For Resident
#8's 2nd grievance, the 12/11/2025, Resident voiced concern about customer service, the DON confirmed
no statement from the resident was available to review for the grievance. For Resident #2's grievance,
dated 01/14/2026, call light response time. The DON confirmed she had filled out the grievance; she had
received the grievance from staff. The DON confirmed no statement from Resident #2 was available to
reflect the resident had been interviewed regarding her concern.
Event ID:
Facility ID:
105453
If continuation sheet
Page 6 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review, and interview, the facility failed to effectively implement the Abuse,
Neglect, Exploitation, Misappropriation, Mistreatment, and Injury of Unknown Origin (ANEMMI) policy and
procedure for 2 (#2 and #8) of fifteen sampled residents. Resident #8 complained on 12/11/25 about
customer service which was not investigated or reported; subsequently Resident #2 reported an allegation
of mental / verbal abuse on 12/27/2025 which was verified.Findings included: A review of Resident #8's
clinical chart, the admission record, documented an admission of 12/05/2025. The diagnosis information
included but not limited to Necrotizing Fasciitis, Type 2 Diabetes Mellitus without complications; chronic
combined systolic (congestive) and diastolic (congestive) heart failure; difficulty in walking; muscle
weakness; and colostomy status. A review of a Brief Interview for Mental Status (BIMS), dated 12/08/2025,
and 01/15/2026, documented a score of 15, which indicated the resident was cognitively intact.A review of
Resident #8's care plan included the following:Focus: Resident has colostomy, r/t (related to) large buttock
wound, divergent colostomy, initiated 12/07/2025. Interventions included: Apply skin barrier around stoma
to protect from excoriation secondary to urine feces, initiated 12/07/2025. Ostomy care daily and PRN (as
needed), initiated 12/07/2025.Focus: Resident has an [sic] potential for ADL(Activities of Daily Living)
self-care deficit r/t ADL needs and participation vary, fatigue, chronic medical conditions, initiated
12/07/2025. Interventions included: ADL Care: The resident may need limited to extensive assistance X 1 or
X 2 for ADL care. This may fluctuate with weakness, fatigue, and weight bearing status, initiated
12/07/2025. Bed Mobility: The resident needs extensive help to move and reposition the bed (sic). Will need
one-or two-person assistance to change position or scoot up in the bed. This may involve some lifting of the
legs or boosts., initiated 12/07/2025.A review of the facility grievance log revealed the following entries: For
Resident #8, a grievance filed by Resident #8, dated as received on 12/11/2025, date of incident
12/11/2025, documented as investigated by the Assistant Director of Nursing (ADON) and resolved on
12/12/2025.For Resident #8, a 2nd grievance, filed by Resident #8, dated as received on 12/11/2025, date
of incident 12/11/2025, documented as investigated and resolved on 12/12/2025.On 1/15/2025 at 1:58
p.m., an interview was conducted with Resident #8. He was observed to be in bed, sheet up mid torso. He
agreed to answer questions. He was alert and oriented. When asked about his 12/11/2025 grievance about
call bell light response time, he stated, oh ya, that was when my colostomy bag had broken open and I had
feces on my stomach. It took three hours for them to answer the call bell light. I thought that was a little
excessive. The interview continued at 2:20 p.m., Resident #8 stated the colostomy bag broke during the
3p-11p shift. They kept coming and telling me they were going to get to it. The Certified Nursing Assistants
(CNAs) can't provide service; broke about 9p.m., I cannot be sure, but it was around that time. They got it
on at 11:00 p.m. He said, the colostomy is supposed to be changed as needed. It was coming away from
the skin with feces on it. I was worried about the integrity of the wound. I had to wait for the nurse. The
nurse had three admissions that night. That is why I filed the grievance. I filed it, and that is as far as it went.
No one came and talked to me about it. For the phone call complaint. He stated that one I submitted
because my POA (power of attorney) tried to call the nursing desk 5-6 times to address an issue and he got
hung up on. He was pissed. The nursing home administrator came and talked to both of us about that one.
When asked if he had been abused or neglected, he stated no. He stated there had been an aid on the
3-11 shift. In December. I do not remember her name, but she had attitude; she is gone now. I do not know
her name, they do not wear name tags. If they wore name tags I would know the name.An interview was
conducted on 01/15/2026 at 3:41 p.m. with the Director of Nursing (DON). Resident #8's grievance form,
dated
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 7 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
12/11/2025, waited too long for call light to be answered was reviewed with the DON. She stated the
Assistant Director of Nursing (ADON) took care of the grievance. When the DON was asked if she was
aware of the grievance, she stated it looks like it was a customer service issue. When asked how long
Resident #8 waited to have his call light answered, she stated I do not know how long he waited. When
asked if she should know, she stated, not necessarily. The DON confirmed she was the Abuse Coordinator.
She stated the grievance was talked about in the morning meeting the day following the submission of the
grievance. She stated she recalled the grievance was about the staff came in and were rude. When asked if
a resident had waited three hours for the call bell light to be responded to, she stated, three hours, that
would be a problem. No patient should have to wait for an extended period of time. The DON confirmed no
resident interview was attached to the grievance as part of the investigation. When asked how an
investigation could be conducted without an interview with the resident voicing the concern, the DON
stated, call light response times are something we are educating staff on. For Resident #8's 2nd grievance,
the 12/11/2025, Resident voiced concern about customer service, the DON confirmed no statement from
the resident was available to review for the grievance.A second interview with DON was conducted on
01/15/2026 at 4:34 p.m. The DON stated they were going to go ahead and file a report for neglect for
Resident #8. He states his call light was on for 3 hours. He states he was having issues with his colostomy.
He said he thought it had ruptured on one side. The DON said she believed the event occurred on 12/11. A
review of Resident #2's clinical chart, the admission record, documented an admission of 12/04/2025. The
diagnosis information included but not limited to chronic pain syndrome; heart failure; bipolar disorder,
muscle weakness (generalized) and neuromuscular dysfunction of bladder. A review of a Brief Interview for
Mental Status (BIMS), dated 12/08/2025, documented a score of 15, which indicated the resident was
cognitively intact.A review of Resident #2's care plan included the following focus areas:Focus: The resident
is at risk for skin impairment r/t (due to) weakness/ decreased mobility, episodes of incontinence, initiated
12/05/2025.Focus: The resident has a pressure ulcer to sacrum/ coccyx friction shear and DTI (deep tissue
injury) on admission.Focus: Resident has an (sic) potential for ADL (Activities of Daily Living) self-care
deficit r/t ADL needs and participation vary, fatigue, chronic medical conditions, chronic back pain, initiated
12/05/2025. Interventions included: ADL Care: The resident may need limited to extensive assistance X 1 or
X 2 for ADL care. This may fluctuate with weakness, fatigue, and weight bearing status, initiated
12/05/2025. Bed Mobility: The resident is supervision to limited assistance and may need guided
maneuvering for reposition in the bed but check with the resident every few hours to remind and assist if
needed, initiated 12/05/2025.On 01/15/2026 at 9:15 a.m. an observation was conducted of Resident #2, in
bed, on a specialized mattress, and clean in appearance. Resident #2 was holding her phone; she agreed
to an interview. She was interviewed about an allegation of mental / verbal abuse that had been submitted
by the facility on 12/27/2025. Resident #2 stated, the person (Staff I, Certified Nursing Assistant (CNA))
would speak to me disrespectfully, in a bad way. I have her on video. The aide worked on the 11 p.m.-7 a.m.
shift. It went on for about a month. I did not let anyone know. I would just dread her coming in. For the day
Resident #2 reported the aide, she said, I sent him (name / Registered Nurse Consultant (RNC)) the video
I had taken on my phone. As far as I know, she no longer works here. The next day, they came in and
questioned me and others. I assumed they fired her. No one let me know. Resident #2 was observed to
review her phone, she said she was locating the video. Resident #2 showed the surveyor her phone and
the video was reviewed. The video had no persons pictured, but a plain background of the resident room.
Voices could be heard on the recording. The person (aide), female voice, could be heard in the exchange
with Resident #2, an
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 8 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
incontinence care procedure was being performed. The female staff member was heard to say three times,
I do not give a damn. During the episode, the resident was heard to request a gown replacement. The staff
member was heard to say, no. Resident #2 was interviewed about the gown, and she confirmed she was
not provided a replacement gown during the care.A review of the facility SNF (Skilled Nursing Facility) Risk
Management Tracking Tool (the abuse/ neglect log), revealed an entry for Resident #2, dated 12/27/2025,
an allegation of verbal abuse.An interview was conducted on 01/16/2025 at 11:39 a.m. with the Director of
Nursing (DON) and Registered Nurse Consultant (RNC) regarding Resident #2's 12/27/2025 allegation.
The RNC stated he became are of the allegation about 7:00 a.m. on 12/27/2025. He stated he had
provided his contact information to the resident, she had a previous allegation, and I wanted to help with
the follow up with her. She contacted me by phone. She sent me a recording. It was a verbal interaction,
and you can hear her (presumed to be the resident). The verbal interaction sounded to me a negative
interaction. The resident was saying, like are you going to change me. The CNA was pretty much discarding
the resident, telling the resident she did not care what the resident was telling her. The RNC stated he
contacted the DON and the Nursing Home Administrator (NHA) about 10-15 minutes after receiving the
recording. He stated, then, they began an investigation immediately.The DON stated, I came to the facility.
When asked when, she stated, I showered and I am 45 minutes away, maybe an hour and 1/2 after I was
made aware. We suspended the CNA, Staff I on 12/27. The DON said she would have to look up the time
Staff I had been suspended. The DON said, first we got her statement and then we suspended her. I had
the Unit Manager, Staff J, Licensed Practical Nurse (LPN), make the phone call to suspend her. Yes, she
had left for the day. The DON presented a statement, I (Staff I) can not recall the exact word that I used. I
was frustrated and do not recall. The statement was not signed by the staff member but documented via (by
way of) phone, signed by the NHA and the DON. The statement did not have a time or date on it. Also
provided was an Education/ In-service form, dated 12/27/2025, with no time mark, signed by the DON, that
documented she had provided the in-service via phone to Staff I for verbal abuse, providing customer
service of quality, professionalism, challenging patients, and resident rights. The DON stated the Assistant
Director of Nursing (ADON) assessed the resident's skin at 12:12 p.m.; her pain; her psychosocial base
line; and followed up with psych. The allegation was verified. There was no update to Resident #2's care
plan.A review of the facility's Abuse, Neglect, Exploitation, Misappropriation, Mistreatment, and Injury of
Unknown Origin (ANEMMI) policy and procedure, last revised 03/2025, documented the standard: The
resident has the right to be free from abuse, neglect, exploitation, misappropriation of resident property,
mistreatment, and exploitation as defined in this subpart. This includes but is not limited to freedom from
corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the
resident's medical symptoms.Definitions included: Abuse, .Abuse also includes the deprivation by an
individual, including a caretaker, of goods or services that are necessary to attain or maintain physical,
mental, and psychosocial well-being. Neglect, .means the failure of the facility, its employees or service
providers to provide goods and services to a resident that are necessary to avoid physical harm, pain,
mental anguish or emotional distress. 7. Mistreatment, means inappropriate treatment or exploitation of a
resident.Reporting:Staff are required to report any allegation of ANEMMI to the facility risk manager, direct
supervisor, and/ or abuse coordinator immediately upon knowledge of the allegation.Allegations of possible
ANEMMI will be reported to state agencies per the federal regulation timeframe. State agencies may
include (but are not limited to):Abuse Hotline (Department of Children and Families);State Agencies
(Agency for Health Care Administration)Local Law enforcement.The facility must thoroughly collect
evidence to allow the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 9 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Administrator to determine what actions are necessary (if any) for the protection of residents. Depending
upon the type of allegation received, it is expected that the investigation would include, but is not limited
to:Conducting observations of the alleged victim, including identification of any injuries as appropriate, the
location where the alleged situation occurred, interactions and relationships between staff and alleged
victim and/ or other residents, and interactions/ relations between resident to other residents.Conducting
interviews with, as appropriate, the alleged victim and representative, alleged perpetrator, witnesses,
practitioner, interviews with personnel from Advance Copy outside agencies such as other investigatory
agencies, and hospital or emergency room personnel.Conducting record review for pertinent information
related to the alleged violation.Initial Reporting:In accordance with (Code of Federal Regulation)
CFR483.12(c)(1), with response to allegations of abuse, neglect, exploitation, or mistreatment, the facility
must:Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including
injuries of unknown source and misappropriation of resident property, are reported immediately, but not
later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result
in serious bodily injury, or not later than 24 hours if the vents (sic)that cause the allegation do not involve
abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials
(including to the State Survey Agency and Adult Protective Services where state law provides for
jurisdiction in long term care facilities) in accordance with State law through established
procedures.Follow-up Investigation Report.Within 5 working days of the incident, the facility must provide in
its report sufficient information to describe the results of the investigation, and indicate any corrective
actions taken, if the allegation was verified. It is important that the facility provide as much information as
possible, to the best of its knowledge at the time of submission of the report, so that State agencies can
initiate action necessary to oversee the protection of nursing home residents.Investigation:In response to
allegations of abuse, neglect, exploitation, misappropriation, mistreatment, or injury of unknow origin the
facility must: a). Have evidence that all alleged violations are thoroughly investigated.Prevent further
potential abuse, neglect, exploitation, misappropriation, mistreatment, or injury of unknown origin while the
investigation is in progress e). Conduct interviews with, as appropriate, the alleged victim and
representative, alleged perpetrator, witnesses, .Residents will be protected from harm during an
investigation.4. Staff person(s) suspected of ANEMMI will be suspended immediately pending results of the
investigation.
Event ID:
Facility ID:
105453
If continuation sheet
Page 10 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on observation, record review and interview, the facility failed to ensure an allegation of neglect
regarding untimely care and services was investigated and reported within 24 hours to the State Survey
Agency and adult protective services for one resident (#8) of fifteen sampled residents. Findings included: A
review of Resident #8's clinical chart, the admission record, documented an admission of 12/05/2025. The
diagnosis information included but not limited to Necrotizing Fasciitis, Type 2 Diabetes Mellitus without
complications; chronic combined systolic (congestive) and diastolic (congestive) heart failure; difficulty in
walking; muscle weakness; and colostomy status. A review of a Brief Interview for Mental Status (BIMS),
dated 12/08/2025, and 01/15/2026, documented a score of 15, which indicated the resident was cognitively
intact. A review of Resident #8's care plan included the following:Focus: Resident has colostomy, r/t (due to)
large buttock wound, divergent colostomy, initiated 12/07/2025. Interventions included: Apply skin barrier
around stoma to protect from excoriation secondary to urine feces, initiated 12/07/2025. Ostomy care daily
and PRN (as needed), initiated 12/07/2025.Focus: Resident has an [sic] potential for ADL(Activities of Daily
Living) self-care deficit r/t ADL needs and participation vary, fatigue, chronic medical conditions, initiated
12/07/2025. Interventions included: ADL Care: The resident may need limited to extensive assistance X 1 or
X 2 for ADL care. This may fluctuate with weakness, fatigue, and weight bearing status, initiated
12/07/2025. Bed Mobility: The resident needs extensive help to move and reposition the bed (sic). Will need
one-or two-person assistance to change position or scoot up in the bed. This may involve some lifting of the
legs or boosts., initiated 12/07/2025. A review of the facility grievance log revealed the following entries: For
Resident #8, a grievance filed by Resident #8, dated as received on 12/11/2025, date of incident
12/11/2025, documented as investigated by the Assistant Director of Nursing (ADON) and resolved on
12/12/2025.For Resident #8, a 2nd grievance, filed by Resident #8, dated as received on 12/11/2025, date
of incident 12/11/2025, documented as investigated and resolved on 12/12/2025. On 1/15/2025 at 1:58
p.m., an interview was conducted with Resident #8. He was observed to be in bed, sheet up mid torso. He
agreed to answer questions. He was alert and oriented. When asked about his 12/11/2025 grievance about
call bell light response time, he stated, oh yea, that was when my colostomy bag had broken open and I
had feces on my stomach. It took three hours for them to answer the call bell light. I thought that was a little
excessive. The interview continued at 2:20 p.m., Resident #8 stated the colostomy bag broke during the
3p-11p shift. They kept coming and telling me they were going to get to it. The Certified Nursing Assistants
(CNAs) can't provide service; broke about 9 p m, I cannot be sure, but it was around that time. They got it
on at 11:00 p.m. He said, the colostomy is supposed to be changed as needed. It was coming away from
the skin with feces on it. I was worried about the integrity of the wound. I had to wait for the nurse. The
nurse had three admissions that night. That is why I filed the grievance. I filed it, and that is as far as it went.
No one came and talked to me about it. For the phone call complaint. He stated that one I submitted
because my POA (power of attorney) tried to call the nursing desk 5-6 times to address an issue and he got
hung up on. He was pissed. The nursing home administrator came and talked to both of us about that one.
An interview was conducted on 01/15/2026 at 3:41 p.m. with the Director of Nursing (DON). Resident #8's
grievance form, dated 12/11/2025, waited too long for call light to be answered was reviewed with the DON.
She stated the ADON took care of the grievance. When the DON was asked if she was aware of the
grievance, she stated it looks like it was a customer service issue. When asked how long Resident #8
waited to have his call light answered, she stated I do not know how long he waited. When asked if she
should know, she stated, not necessarily. The DON
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 11 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
confirmed she was the Abuse Coordinator. She stated the grievance was talked about in the morning
meeting the day following the submission of the grievance. She stated she recalled the grievance was about
the staff came in and were rude. When asked if a resident had waited three hours for the call bell light to be
responded to, she stated, three hours, that would be a problem. No patient should have to wait for an
extended period of time. The DON confirmed no resident interview was attached to the grievance as part of
the investigation. When asked how an investigation could be conducted without an interview with the
resident voicing the concern, the DON stated, call light response times are something we are educating
staff on. For Resident #8's second grievance, the 12/11/2025, Resident voiced concern about customer
service, the DON confirmed no statement from the resident was available to review for the grievance.A
second interview with DON was conducted on 01/15/2026 at 4:34 p.m. The DON stated they were going to
go ahead and file a report for neglect for Resident #8. He states his call light was on for 3 hours. He states
he was having issues with his colostomy. He said he thought it had ruptured on one side. The DON said she
believed the event occurred on 12/11. A review of the facility's Abuse, Neglect, Exploitation,
Misappropriation, Mistreatment, and Injury of Unknown Origin (ANEMMI) policy and procedure, last revised
03/2025, documented the standard: The resident has the right to be free from abuse, neglect, exploitation,
misappropriation of resident property, mistreatment, and exploitation as defined in this subpart. This
includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or
chemical restraint not required to treat the resident's medical symptoms.The Definitions included: Abuse,
.Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are
necessary to attain or maintain physical, mental, and psychosocial well-being. Neglect, .means the failure
of the facility, its employees or service providers to provide goods and services to a resident that are
necessary to avoid physical harm, pain, mental anguish or emotional distress.Reporting. b. Each covered
individual shall report immediately, but not later than 2 hours after forming the suspicion, if the events that
cause the suspicion result in serious bodily injury, or not later than 24 hours if the events that cause the
suspicion do not result in serious bodily injury.4. Allegations of possible ANEMMI will be reported to state
agencies per the federal regulation timeframe. State agencies may include (but are not limited to): Abuse
Hotline (Department of Children and Families; State Agencies (Agency for Health Care Administration);
Local Law Enforcement.
Event ID:
Facility ID:
105453
If continuation sheet
Page 12 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observations, interviews, and record review, the facility failed to ensure updates of care plans for
two out of four residents reviewed (Resident #1 and #231B). Findings included: A review of the facility policy
titled Comprehensive MDS Assessment and Care Plan, Revised 2/2024, revealed - It will be standard of
this facility to make a comprehensive assessment of a resident's needs, strengths, goals, life history and
preferences, using the resident assessment instrument (RAI) specified by CMS . The plan of care will be
reviewed and revised by the interdisciplinary team after each assessment, including both the
comprehensive and quarterly review assessments. The plan of care will be reviewed and revised by the
interdisciplinary team after each assessment, including both the comprehensive and quarterly review
assessments. The services provided or arranged by the facility, as outlined by the comprehensive care plan,
will be provided by qualified persons in accordance with each resident's written plan of care and will also be
culturally competent and trauma informed.On 1/15/26 at 9:17 a.m., an observation of Resident #1 revealed
orange and brown build up underneath the resident's nails.A review of Resident #1's admissions record
revealed an admission date of 11/18/22 with diagnoses to include chronic obstructive pulmonary disease,
Parkinson's disease, ataxia and tremors.A review of Resident #1's quarterly Minimum Data Set (MDS)
assessment, dated 12/10/25, in section C - cognitive patterns revealed a Brief Interview Mental Score
(BIMS) of 07, severe impairment. A review of Section E- Behavior for Resident #1's Rejection of CarePresence and Frequency scored a 0-behavior not exhibited.A review of Resident #1's original Care Plan
dated 12/25/25 revealed Resident #1 has a ADL, self-care deficit related to their Parkinson's diagnosis, and
the resident should be encouraged and assisted with all ADL tasks including but not limited to personal
hygiene. Resident #1 may need limited to extensive assistance x1 or x2 for ADL care.A review of Resident
#1's progress notes dated 11/16/25 reveal no documentation of the resident's refusal of ADLs, including
nail care.A review of Resident #1's shower sheets revealed Resident #1 receives showers on Wednesdays
and Saturdays, documentation was provided and read as for dates:11/26/25 no nail care documented or
refused.12/10/25 no nail care documented or refused.12/27/25 no nail care documented or refused.1/14/26
both bed bath and shower are marked, and nail care originally marked as Clean, but then crossed out and
marked as Refused, signed by Staff L, Certified Nursing Assistant (CNA).On 1/15/26 at 2:38 p.m., an
interview was conducted with Staff L, certified nursing Assistant (CNA) and revealed when Resident #1
refuses nail care, they talk to the resident's family member, and the family member is able to convince
Resident #1 to complete the task. Staff L, CNA stated nail care will be provided to resident on non-shower
days if it is needed, and a shower sheet will be filled out and completed for these additional attempts at the
task each time.On 1/15/26 at 1:10 p.m. and on 1/16/26 at 9:40 a.m., an observation of Resident #13
revealed brown and dark-colored build-up underneath the resident's nails.A review of Resident #13's
admissions record revealed an original admission date of 7/12/25 and a re-admission date of 12/7/25 with
diagnoses to include Type 2 diabetes, chronic obstructive pulmonary disease and hypertensive heart
disease.A review of Resident #13's quarterly Minimum Data Set (MDS) assessment, dated 12/11/25, in
section C - cognitive patterns revealed a Brief Interview Mental Score (BIMS) of 99, meaning the resident
was unable to complete interview. A review of Section E- Behavior for Resident #Resident #13's Rejection
of Care- Presence and Frequency scored a 0-behavior not exhibited.A review of Resident #13 ‘s original
Care Plan dated 12/7/25 revealed Resident #13 has an ADL self-care deficit related to ADL needs, and the
resident should be encouraged and assisted with all ADL tasks including but not limited to personal
hygiene. Resident #13 may need dependent assistance x1 or x2 for ADL care.A review of Resident #13 ‘s
progress notes dated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 13 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
11/16/25 reveal there was no documentation of the resident's refusal of ADL nail care.A review of Resident
#13 ‘s shower sheets revealed Resident #13 receives showers on Wednesdays and Saturdays,
documentation was provided and read as for dates:12/21/25 no nail care documented or refused.12/29/25
no nail care documented or refused.On 1/15/26 at 2:44 p.m., an interview was conducted with Staff G,
Licensed Practical Nurse (LPN) revealing shower sheets are to be filled out for any kind of hygienic care
and/or refusals for each attempt. Staff G, LPN stated Resident #13 does not usually refuse care.On 1/15/26
at 2:59 p.m., an interview was conducted with Staff J, LPN Unit Manager (UM) revealing Resident #1 and
13's care plan should have been updated to reflect needing nail care often.On 1/16/26 at 10:13 a.m., an
interview with the Director of Nursing (DON) revealed the expectation is for hygienic care to be provided to
residents even if it is not their designated shower day, and all residents have the right to ask and be
provided with care outside of those shower days. The DON revealed Resident #13's nails were not
acceptable and should have been taken care of by staff. The DON stated Resident #1 and 13's care plan
should have been updated to reflect needing nail care often. The DON stated that residents who do not get
proper nail care are at risk for infection if they are not cleaned properly and regularly.
Event ID:
Facility ID:
105453
If continuation sheet
Page 14 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews, and record review, the facility failed to ensure ADLs (activities of daily
living) related to nail care was provided for two residents (#1, #13) out of four residents sampled.Findings
included: On 1/15/26 at 9:17 a.m., an observation of Resident #1 revealed orange and brown build up
underneath the resident's nails.A review of Resident #1's admissions record revealed an admission date of
11/18/22 with diagnoses to include chronic obstructive pulmonary disease, Parkinson's disease, ataxia and
tremors.A review of Resident #1's quarterly Minimum Data Set (MDS) assessment, dated 12/10/25, in
section C - cognitive patterns revealed a Brief Interview Mental Score (BIMS) of 07, severe impairment. A
review of Section E- Behavior for Resident #1's Rejection of Care- Presence and Frequency scored a
0-behavior not exhibited.A review of Resident #1's original Care Plan dated 12/25/25 revealed Resident #1
has a ADL, self-care deficit related to their Parkinson's diagnosis, and the resident should be encouraged
and assisted with all ADL tasks including but not limited to personal hygiene. Resident #1 may need limited
to extensive assistance x1 or x2 for ADL care.A review of Resident #1's progress notes dated 11/16/25
reveal no documentation of the resident's refusal of ADLs, including nail care.A review of Resident #1's
shower sheets revealed Resident #1 receives showers on Wednesdays and Saturdays, documentation was
provided and read as for dates:11/26/25 no nail care documented or refused.12/10/25 no nail care
documented or refused.12/27/25 no nail care documented or refused.1/14/26 both bed bath and shower
are marked, and nail care originally marked as Clean, but then crossed out and marked as Refused, signed
by Staff L, Certified Nursing Assistant (CNA).On 1/15/26 at 2:38 p.m., an interview was conducted with
Staff L, certified nursing Assistant (CNA) and revealed when Resident #1 refuses nail care, they talk to the
resident's family member, and the family member is able to convince Resident #1 to complete the task.
Staff L, CNA stated nail care will be provided to resident on non-shower days if it is needed, and a shower
sheet will be filled out and completed for these additional attempts at the task each time.On 1/15/26 at 1:10
p.m. and on 1/16/26 at 9:40 a.m., an observation of Resident #13 revealed brown and dark-colored build-up
underneath the resident's nails.A review of Resident #13's admissions record revealed an original
admission date of 7/12/25 and a re-admission date of 12/7/25 with diagnoses to include Type 2 diabetes,
chronic obstructive pulmonary disease and hypertensive heart disease.A review of Resident #13's quarterly
Minimum Data Set (MDS) assessment, dated 12/11/25, in section C - cognitive patterns revealed a Brief
Interview Mental Score (BIMS) of 99, meaning the resident was unable to complete interview. A review of
Section E- Behavior for Resident #Resident #13's Rejection of Care- Presence and Frequency scored a
0-behavior not exhibited.A review of Resident #13 ‘s original Care Plan dated 12/7/25 revealed Resident
#13 has an ADL self-care deficit related to ADL needs, and the resident should be encouraged and
assisted with all ADL tasks including but not limited to personal hygiene. Resident #13 may need
dependent assistance x1 or x2 for ADL care.A review of Resident #13 ‘s progress notes dated 11/16/25
reveal there was no documentation of the resident's refusal of ADL nail care.A review of Resident #13 ‘s
shower sheets revealed Resident #13 receives showers on Wednesdays and Saturdays, documentation
was provided and read as for dates:12/21/25 no nail care documented or refused.12/29/25 no nail care
documented or refused.On 1/15/26 at 2:44 p.m., an interview was conducted with Staff G, Licensed
Practical Nurse (LPN) revealing shower sheets are to be filled out for any kind of hygienic care and/or
refusals for each attempt. Staff G, LPN stated Resident #13 does not usually refuse care.On 1/15/26 at
2:59 p.m., an interview was conducted with Staff J, LPN Unit Manager (UM) revealing Resident #1 and 13's
care plan should have been updated to reflect needing nail care often.On 1/16/26 at 10:13 a.m., an
interview with the Director of Nursing (DON) revealed the expectation
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 15 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
is for hygienic care to be provided to residents even if it is not their designated shower day, and all residents
have the right to ask and be provided with care outside of those shower days. The DON revealed Resident
#13's nails were not acceptable and should have been taken care of by staff. The DON stated Resident #1
and 13's care plan should have been updated to reflect needing nail care often. The DON stated that
residents who do not get proper nail care are at risk for infection if they are not cleaned properly and
regularly.Review of the facility policy titled ADL Care and Services, revised 01/2024, revealed residents will
be provided care, treatment and services as appropriate to maintain or improve their ability to carry out
activities of daily living.4. Appropriate care and services will be provided for residents who are unable to
carry put ADLs independently with the consent of the resident in accordance with the plan of care, including
appropriate supports and assistance with, including but not limited to: a.) .nail care. Photographic evidence
Obtained.
Event ID:
Facility ID:
105453
If continuation sheet
Page 16 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide quality of care related to resident assessments for a
change in condition of vascular wounds for two residents (#4 and #11) of six sampled residents. Findings
included: 1. Resident #4 was admitted on [DATE], readmitted on [DATE] and discharged on [DATE]. Review
of the admissions record showed diagnoses included but not limited to diabetes, acquired below knee
amputation, Chronic Obstructive Pulmonary Disease (COPD), Peripheral vascular disease, muscle
weakness, permanent atrial fibrillation, Chronic systolic congestive heart failure, and pulmonary
hypertension. Review of the Minimum Data Set, dated [DATE] showed a Brief Interview for Mental Status
(BIMS) score of 14 or cognitively intact. Section GG showed he required maximum assistance for toileting
and bathing. Section O, showed he was on oxygen. Review of the physician orders showedResident was a
full codeContinuous oxygen at 2 liters per minute via nasal cannula for shortness of breathAlbuterol sulfate
inhalation nebulization solution 0.63 milligram/3 milliliter orally via nebulizer every 6 hours as needed for
shortness of breath and / or wheezingProAir HFA Inhalation Aerosol Solution 108 (90 Base) MCG/ACT
(Albuterol Sulfate) 2 puff inhale orally every 4 hours as needed for SOB Review of the [DATE] Medication
Administration Record (MAR) showed ProAir HFA Inhalation Aerosol Solution 108 (90 Base) MCG/ACT
(Albuterol Sulfate) 2 puff inhale orally every 4 hours as needed for SOB was given on [DATE] at 11:03 p.m.
and was ineffectiveAlbuterol sulfate inhalation nebulization solution 0.63 milligram/3 milliliter orally via
nebulizer every 6 hours as needed for shortness of breath and / or wheezing was given on [DATE] at 11:18
p.m. and was ineffective.Oxycontin ER 12 hour 40 mg give by mouth at bedtime as of [DATE] was given at
8:00 p.m. Review of the progress notes showed: On [DATE] per Medical Doctor (MD), change oxycontin to
once daily at 8 p.m.On [DATE] at 11:02 a.m. ProAir HFA Inhalation Aerosol Solution 108 (90 Base)
MCG/ACT (Albuterol Sulfate) 2 puff inhale orally every 4 hours as needed for SOB by Staff C, Licensed
Practical Nurse (LPN)On [DATE] at 11:18 p.m. Albuterol Sulfate Inhalation Nebulization Solution 0.63
MG/3ML 3 ml inhale orally via nebulizer every 6 hours as needed for Shortness of Breath and/or wheezing
by Staff C, LPNReview of a progress note for Resident #1 showed on [DATE] 12:20 a.m. received report at
beginning of shift from outgoing nurse stating resident was not easily waking up. This writer went to check
on resident, he appeared restless and sounded congested, gave albuterol inhaler, nebulizer treatment and
called 911. Emergency personnel arrived immediately and attended to the resident. Resident expired at
11:59 p.m. Notified Provider through answering service, notified DON (Director of Nursing), and attempting
to notify emergency contact. Staff C, LPN (Licensed Practical Nurse).Review of the Weights and Vitals
Summary showed[DATE] at 8:39 a.m. blood pressure was [DATE]/25 at 8:39 a.m. pulse was 90 During an
interview on [DATE] at 2:17 p.m. Staff C, LPN stated that she remembered the resident. He passed away at
the beginning of her shift. She stated he was not doing well the outgoing nurse had said. Staff C stated she
was doing her rounds and the outgoing nurse was sitting at nurses' station. Staff C stated he sounded like
he was congested and wheezing. She stated she called his name. and he looked at her and was wheezing.
Staff C stated she went out and got his breathing stuff, Albuterol and his nebulizer. She stated his pulse
oximetry was in the 80s and she called 911. Staff C stated his pulse was elevated, but did not remember
the number. She stated his respirations were elevated. Staff C, LPN stated she did not check his blood
pressure. She stated the resident seemed to do better after the Albuterol and nebulizer. Staff C stated she
called her co-worker, Staff D, LPN to check on him. Staff C stated the resident did have a pulse and was
breathing when 911 got here. She stated 911 came right away. She stated the emergency people come in
groups of three. The first group assessed him. She stated she thought
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 17 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
they will put the resident on the gurney and take him out, but they started CPR (cardiopulmonary
resuscitation). She stated then a second group and then a third group came in. Staff C stated she did not
start CPR because he was alive when the paramedics came in. Staff C stated the outgoing aide stated the
resident was not doing well all day. The aide told Staff C that he was more sleepy and not eating. Staff C
stated his roommate stated he was not doing well all day. Staff C stated she does not know why they did
not send him out earlier. Staff C stated he was on antibiotics and stuff. Staff C stated she had not seen him
in a couple weeks. Staff C stated the outgoing nurse, Staff E, LPN, UM (Unit Manager), did not make it
sound critical, we did our narcotic count. Review of the record did not show documentation that the
resident's emergency contact was notified of the change.During an interview on [DATE] at 1:37 p.m. the
Director of Nursing (DON) and regional nurse stated Staff E, LPN, UM worked day shift and evening shift
that day, [DATE]. The DON stated Staff E reported to Staff C, LPN that the resident was fatigue most of the
day but responsive. Staff C reported that when she came onto duty she went to check on him and
confirmed he appeared to be fatigue and she stated in her note, that he appeared to restless and a little
congested. The DON stated Staff C gave the resident the Albuterol inhaler with no improvement. Staff C
called 911 and EMS arrived to the facility. The DON stated Staff C stated they (EMS) were in the room and
hooking him up and he was alert at that time. And then he coded. The DON stated Staff C stated EMS
initiated CPR. EMS pronounced at 11:59 p.m. The DON stated the staff called her after he had passed. The
staff attempted to call his friend. The staff made the DON aware they were unable to reach his friend. The
DON was not sure if the staff put oxygen on the resident or not. The DON stated EMS was only a block
away. The DON stated she did not notice the time frames between the medication was administered at
11:02 p.m. and 11:18 p.m. and the time of death of 11:59 p.m. The DON stated she did not ask about the
40-minute difference. The DON stated she does not what was going on for the 40 minutes. The DON
verified there was not an SBAR written, no assessment or vital signs documented as performed, no
progress note. The DON stated she does not know if the resident had oxygen on or not. The DON read the
progress note which showed she gave him his Proair at 11:02 p.m. for shortness of breath prn and his
nebulizer treatment at 11:18 p.m. due to the wheezing. The DON stated the nurse showed they were
ineffective. The DON stated he was being treated with Guaifenesin and on antibiotics for respiratory
infection from a positive chest x-ray. The DON stated he was also getting Lasix for CHF. The DON stated
she did not get a call that the resident was not feeling well. The DON stated she only got a call after the fact
to report he did not look good and the breathing treatment did not work and 911 was called. The DON
stated he coded when EMS got there and he died. The DON verified there were no vital signs in the chart
since 8:39 a.m. The DON stated Staff E, LPN called the doctor at 1:32 p.m. it appears from the progress
note that the oxycodone was decreased from every 12 hours to daily.2. Resident #11 was admitted on
[DATE], readmitted on [DATE] and discharged on [DATE]. Review of the admissions record showed
diagnoses included but not limited to congestive heart failure, heart transplant status, end stage renal
disease and dependent on dialysis, diabetes, lymphedema, immunodeficiency due to drugs, non-pressure
chronic ulcer of right lower leg, morbid obesity, atrial fibrillation, anemia, chronic embolism and thrombosis
of right popliteal vein ([DATE]), chronic venous hypertension, heart transplant rejection, history of
pulmonary embolism, Peripheral Vascular Disease, hypertensive heart disease with heart failure. Review of
the admission Minimum Data Set (MDS) dated [DATE] showed a Brief Interview for Mental Status (BIMS)
score of 15, cognitively intact. Section GG showed resident required moderate assistance for toileting and
showering. Section M, skin conditions showed resident had 2 venous ulcers present. Review of the
physician orders showedWound care to evaluate and treat as of [DATE].Wound Consult,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 18 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
leg wound and buttock wound on [DATE]Upon discharge may have home health for SN/PT/OT to eval and
treat as indicated as of [DATE]. Wound care: cleanse left buttock with normal saline, pat dry, apply Santyl
and foam dressing daily as of [DATE] for pressure ulcerWound Care: Cleanse Left Buttock with Wound
Cleanser, pat dry, apply Manuka Honey and cover With a silicone bordered dressing daily and prn for
pressure ulcer as of [DATE] and again as of [DATE] after hospitalization. Wound Care: Cleanse right lower
extremity with normal saline, pat dry, apply xeroform, calcium alginate, abdominal pads, and wrap with
kerlix dressing daily as of [DATE].Wound Care: Cleanse right lower extremity with normal saline, pat dry,
apply Santyl and Calcium Alginate, apply blue Superabsorbent pad and wrap with kerlix and secure with
tape daily and prn for stasis ulcer as of [DATE] and [DATE] after hospitalization. Wound Care: cleanse right
lateral and anterior lower leg with normal saline, pat dry and apply Santyl and Calcium Alginate AG. Apply
blue superabsorbent pad and wrap with kerlix and secure with tape daily and prn as of [DATE] for stasis
ulcer. Review of the [DATE] Treatment Administration Record (TAR) showed--Wound Care: Cleanse Left
Buttock with Wound Cleanser, pat dry, apply Manuka Honey and cover With a silicone bordered dressing
daily and prn for pressure ulcer as of [DATE] was performed on [DATE], [DATE] only. Not performed on
[DATE] due to out of facility, [DATE] due to out of facility and refused; then on [DATE] he was sent to the
hospital.--Wound Care: Cleanse Left Buttock with Wound Cleanser, pat dry, apply Manuka Honey and cover
With a silicone bordered dressing daily and prn for pressure ulcer as of [DATE] after hospitalization showed
performed on [DATE] through [DATE], [DATE] not in facility, 12/25 and [DATE] performed, [DATE] was blank;
performed [DATE] to [DATE] and [DATE] was out of facility.--Wound Care: Cleanse right lower extremity with
normal saline, pat dry, apply Santyl and Calcium Alginate, apply blue Superabsorbent pad and wrap with
kerlix and secure with tape daily and prn for stasis ulcer as of [DATE] showed was performed on [DATE],
[DATE] only. Not performed on [DATE] due to out of facility, [DATE] due to out of facility and refused; then on
[DATE] he was sent to the hospital.--Wound Care: Cleanse right lower extremity with normal saline, pat dry,
apply Santyl and Calcium Alginate, apply blue Superabsorbent pad and wrap with kerlix and secure with
tape daily and prn for stasis ulcer as of [DATE] after hospitalization showed [DATE] through [DATE], [DATE]
not in facility, 12/25 and [DATE] performed, [DATE] was blank;[DATE] was performed; [DATE] was not due to
out of facility; [DATE] was blank as well as [DATE].--Wound Care: cleanse right lateral and anterior lower leg
with normal saline, pat dry and apply Santyl and Calcium Alginate AG. Apply blue superabsorbent pad and
wrap with kerlix and secure with tape daily and prn as of [DATE] for stasis ulcer showed not performed on
[DATE] due to out of facility. Review of the [DATE] TAR showed --Wound Care: Cleanse Left Buttock with
Wound Cleanser, pat dry, apply Manuka Honey and cover With a silicone bordered dressing daily and prn
for pressure ulcer as of [DATE] after hospitalization showed performed on [DATE], [DATE] was blank,
[DATE] showed out of facility, [DATE] through [DATE] was performed, [DATE] was blank, [DATE] through
[DATE] showed performed. [DATE] (discharge) showed refused. --Wound Care: cleanse right lateral and
anterior lower leg with normal saline, pat dry and apply Santyl and Calcium Alginate AG. Apply blue super
absorbent pad and wrap with kerlix and secure with tape daily and prn as of [DATE] for stasis ulcer showed
performed on [DATE], 1/2 /26 was blank; [DATE] was not done; [DATE] through [DATE] was performed;
[DATE] was blank; 1/926 was not performed; [DATE] to [DATE] was performed; [DATE] (discharge) showed
refused. Review of admission readmission Nursing Evaluation dated [DATE] showed right buttock with open
area and left buttock with open area.Review of admission readmission Nursing Evaluation dated [DATE]
showed left buttock open area wound team to evaluate. Right lower leg (rear) wound, wound [NAME] to
evaluate. Progress notes showedOn [DATE], SBAR, due to resident had critical lab results. Obtained order
from NP (nurse
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 19 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
practitioner) to send out to hospital for blood transfusion.On [DATE], Resident re-admitted from hospital
[DATE] approx. 8:45 p.m. via wheelchair and escorted to room. Refused skin assessment at this time. Will
try again later. Ambulates with slow gait. Denies pain at this time. Call light within reach. Will continue to
monitor.On [DATE], On this date, writer and wound care provider attempted to render services with
resident. Resident returned from dialysis and was asked to remain in his room to be seen. Resident agreed.
When provider and writer went back to resident room for assessment resident was not in room. writer will
re-attempt. Staff F, Registered Nurse (RN)On [DATE], resident discharged home today with all medications
and personal belongings via family transport. No c/o pain or respiratory distress voiced. Resident educated
on medications, wound care and to follow up with primary in 1-2 days following discharge. Resident refused
wound care prior to discharge. VS stable 132/78,20,72,98%,97.2On [DATE], Resident discharged home
with the refusal of home health services. discharged with all personal belongings and medications. Review
of the Wound Evaluation - Weekly dated [DATE] showed right lower leg stasis ulcer identified on [DATE] that
was 15 centimeters (cm) x 20 cm x 0.2 cm; serosanguineous moderate mild odor drainage; 30%
granulation, 70% slough. cluster wounds. Treatment included Santyl and calcium alginate. Signed by Staff F,
RNReview of the Wound Evaluation - Weekly dated [DATE] showed left buttock stage III pressure ulcer,
identified on [DATE]. Preadmission area. Size: 1.5 cm x 1.3 cm x 0.2 cm.Review of the Wound Evaluation Weekly dated [DATE] showed right lower leg venous ulcer. Size: 17 cm x18 cm x 0.8 cm, identified [DATE],
Serous large copious amount of thin, watery drainage with no odor. 30% epithelial, 10% granulation, 10%
slough, and 50% necrotic. cluster wounds. Santyl and silver alginate as treatment.Review of the Wound
Evaluation - Weekly dated [DATE] showed right medial anterior lower leg venous wound identified on
[DATE]. Size showed 19 cm x 25 cm x 0.8 cm. Serous, large copious amount thin watery drainage, no odor.
30% epithelial, 10% slough, 30% necrotic adipose exposed. Santyl and silver alginate as of [DATE] for
treatment. Wound Evaluations provided on [DATE] (at the end of the survey) for the following dates were all
blank: [DATE], [DATE], [DATE]. Wound Evaluations provided on [DATE] (at the end of the survey) for the
following dates: [DATE], [DATE] and [DATE] for the right lateral lower leg and right medial anterior lower leg
documented as written on [DATE]. Review of the Skin Check, Weekly dated [DATE] showed right buttock
stage I DTI (Deep tissue injury), left buttock Stage III DTI; right lower leg front unstageable venous status
ulcer; right lower leg (rear) unstageable venous status ulcer. Review of the Skin Check, Weekly dated
[DATE] showed right later leg vascular and right medial anterior leg vascular. Review of the wound care
Nurse Practitioner note dated [DATE] showed resident being evaluated for right lower leg ulcers. Reviewed
progress note on [DATE]. Resident seen for initial evaluation of wound. Left buttock pressure ulcer
assessed with facility wound care nurse. Patient with lymphedema in both legs, presenting with extensive
ulcers on the right leg covering approximately 60% of the limb, with a large area of necrotic tissue.
Considering that the patient is immunosuppressed, has chronic kidney disease with chronic anemia on
hemodialysis, and diabetes, the risk of infection is significantly elevated. Due to the extent of the necrotic
tissue and the large amount of drainage from the wounds, it is recommended to initiate Ivy antibiotic
therapy then transfer the patient to a hospital for surgical debridement. In the meantime, we will continue
treatment with Sanyl for enzymatic debridement and calcium alginate for secretion control period a
discussion of the patients management was completed during the encounter with patient, wound care
nurse and a ADON. Lower Extremity Assessment: Edema Assessment: left and right extremity edema.
Wound Assessments: Wound #1, right lateral lower leg is a full thickness venous ulcer and has received a
status of not healed. Initial wound encounter measurements are 17cm x 18 cm. 0.8cm, with area of 306 sq
cm. Necrotic adipose is exposed. No
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 20 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
tunneling has been noted. No sinus tract has been noted. No undermining has been noted. The patient
reports a wound pain of 2/10. The wound margin is thickened. Wound bed has 10% granulation, 10% sloth,
50% escar, and 30% epithelialization. The peri-wound skin texture is normal. The peri-wound skin moisture
is normal. The Peri-wound skin color is normal. Cluster wounds with skin in between area. Wound #2, right
medial anterior lower leg is a full thickness venous ulcer and has received a status of not healed. Initial
wounding counter measurements are 19 cm length x 25 cm width x 0.8 cm depth, with an area of 475
square centimeter. Necrotic adipose is exposed. No tunneling has been noted. No sinus tract has been
noted. No undermining has been noted. There is a copious amount of serious drainage noted with which
has no odor. The patient reports a wound pain of level 2/10. The wound margin is thickened. Wound bed
has 10% granulation, 10% sloth, 50% escrow, and 30% epithelialization. The peri- wound skin texture is
normal. The peri-wound skin moisture is normal. The Peri-wound skin color is normal. General notes:
cluster wounds with skin between. Additional orders: Coordination of care / Education and Counseling Plan
of Care discussed the facility nursing staff as below detailing need, progress, and goal wound care nurse
and ADON plan of care discussed the patient as below detailing need, progress, and goal current wound
status treatment to plan to transfer to hospital. Review of the care plans showed resident had a pressure
ulcer related to history of area left buttock as of [DATE], Interventions included but not limited to administer
medications and treatments as ordered by the MD as of [DATE]. Complete weekly skin checks. Measure
length, width, and depth, if possible. Document status of wound and healing progress monitor for s/s of
infection. Report changes to MD as indicated as of [DATE]. Wound Care MD/ APRN consult as ordered /
indicated as of [DATE].Resident had a venous/stasis / lymphedema ulcer of the right and left lower leg, right
medial anterior lower leg as of [DATE]. Interventions included but not limited to evaluate wound for size,
depth, margins: per-wound skin, sinuses, undermining, exudates, edema granulation, infection, necrosis,
eschar, gangrene. Document progress in wound healing on an ongoing basis. Notify physician and resident
/ representative as indicated as of [DATE]. Monitor for worsening of wound, change in skin status ie: s/s of
infection, non-healing, new areas to MD and update resident/ representative as indicated as of [DATE].
Treatments as ordered and monitor effects, update MD/Resident/representative as indicated as of
1q[DATE]. Wound physician consult as indicated as of [DATE].Review of the Discharge Summary provided
at the end of the survey on [DATE] showed resident refused to let nurse look at left buttock; chronic
vascular wound right lower leg (front); lymphedema left lower leg (front); chronic vascular wound and
lymphedema right lower leg (rear); lymphedema left lower leg (rear). Staff G, LPNDuring an interview on
[DATE] at 1:59 p.m. with the DON and the regional nurse, the DON stated the resident had chronic vascular
wounds of the lower extremity. The DON stated the wound nurse saw him on [DATE] showing the lower
right leg wound. The DON could not verify if the wound was on the front or the back of the right leg. The
DON verified that on [DATE] the resident had a Stage III buttocks pressure ulcer per the [DATE] Wound
Evaluation. The DON verified the only Wound Evaluations in the e-chart were dated [DATE] for a right lower
leg stasis ulcer and left buttocks and for [DATE] for right lower leg venous ulcer and right medial anterior
lower leg venous wound. The DON stated the wounds were to be evaluated including size and description
at least weekly. The DON stated maybe the wound care doctor did not send their notes in. The DON could
not verify when the wound doctor starting seeing the resident or when the wound doctor saw the resident.
The DON stated the wound care nurse should still be documenting at least weekly, following up. The DON
verified the Discharge Summary (which was not completed) showed right lower leg front open wound, left
lower leg front open wound, right lower leg rear open wound, left lower leg rear open wound. The DON
stated when the resident first came in, he
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 21 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
had a right and left buttock wound, then it changed to just the left buttock. The DON stated they were
treating both of his lower extremities. The DON was reviewing the orders in the e-chart and stated they had
treatment in place for his right lower leg. They had an order to place skin prep on both of his heels. The
DON stated for the lower right leg they were using Santyl, Calcium Alginate and wrapping it with a pad.
When asked about the wound care not consistently being provided, the DON stated on [DATE] at 2:45 p.m.
he refused wound care upon discharge. The DON did not address the other lack of care. When asked about
description of wound weekly, no answer. Review of the facility's policy, Prevention of Skin Impairment /
Pressure Injury. Revised 01/2024 showed The purpose of this policy is to provide information regarding
identification of skin wound risk factors and interventions for specific risk factors. Guideline: Review the
resident's care plan and identify the risk factors as well as the interventions designed to reduce or eliminate
those considered modifiable. ProcedureRisk Assessment:1. Assess the resident on admission for existing
wound risk factors.2. Conduct a comprehensive skin assessment upon admission, including:a. skin integrity
- any evidence of existing or developing pressure ulcers or injuries;B. Areas of impaired circulation due to
pressure our positioning or medical devices.3. Inspect the skin when performing or assisting with personal
care or ADL's.Risk Factors:2. Examples of these risk factors include but are not limited to:a. Impaired /
decreased mobility and decreased functional ability;B. Comorbid conditions, such as end stage renal
disease, thyroid disease or diabetes mellitus;C. Drugs such as steroids that may affect healing;d. Impaired
diffuse or localized blood flow, for example, generalized arteriosclerosis or lower extremity arterial
insufficiency;E. Resident refusal of some aspects of care and treatment;F. Cognitive impairment;G.
Exposure of skin to urinary and fecal incontinence;H. Under nutrition, malnutrition, and hydration deficits;I.
The presence of previously healed pressure ulcer / PiPrevention1. Select appropriate support services
based on the residence mobility, continents, skin moisture and perfusion, body size, weight, and overall risk
factors.Monitoring / Documenting:1. Evaluate, report, and document potential changes in the skin2. Notify
the physician and the resident / resident representative of changes in the skin.3. Review the interventions
and strategies for effectiveness on an ongoing basis.4. Evaluate open areas per physician orders. Review
of the facility's policy, Change in Resident Condition or Status-Resident Rights, revised on 6.2023 showed
Facility shall notify the resident, his or her Attending Physician, and representative of changes in their
resident's medical / mental condition and / or status.Guideline: To ensure the facility provides timely
notification in accordance with State and Federal regulations as it pertains to residents' rights.Procedure:1.
The nurse will notify the resident's Attending Physician or physician on call when there has been a:D.
Significant change in the resident's physical / emotional / mental condition;E. Need to alter the resident's
medical treatment significantly;G. Need to transfer the resident to a hospital / treatment center;I. Specific
instruction to notify the physician of physician of changes in the resident's condition.2. A significant change
of condition is a major decline or improvement in the resident's status that:a. Will not normally resolve itself
without intervention by staff or by implementing standard disease-related clinical interventions;C. Requires
interdisciplinary review and / or revision to the care plan;D. Ultimately is based on the judgment of the
clinical staff and the guidelines outlined in the resident assessment instrument.3. Unless otherwise
instructed by the resident, a nurse will notify the resident's representative when: b. there is a significant
change in the resident's physical, mental, or psychosocial status;E. It is necessary to transfer the resident
to a hospital / treatment center.5. The nurse will record in the resident's medical record information relative
to changes in the resident's medical / mental condition or status.
Event ID:
Facility ID:
105453
If continuation sheet
Page 22 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide assessments post falls including vital signs and
neurological checks for one resident (#3) of three sampled residents.Findings included: Resident #3 was
admitted on [DATE], readmitted on [DATE] and discharged on 01/03/2026 to the hospital. Review of the
admission record showed diagnoses included but not limited to diabetes, anemia, dementia, pancreatic
cancer, depression, protein-calorie malnutrition, myocardial infarction, atrioventricular block first degree,
nonrheumatic aortic valve stenosis, dysphagia, colostomy, history of breast cancer, arial fibrillation, anxiety,
history of falls, and hypotension.Review of the quarterly Minimum Data Set (MDS) dated [DATE] showed a
Brief Interview for Mental Status (BIMS) score of 13, meaning cognitively intact. Section GG showed the
resident required supervision or touching assistance for toileting and bathing. Review of progress notes and
SBARs (Situation, Background, Assessment, Recommendation) showedOn 12/31/25 at 12:00 p.m. SBAR
showed resident had a fall. Vital signs are documented but the date and time are not shown on the SBAR.
10. Neurological Evaluation showed not clinically applicable to the change in condition being reported.
Reminded to use call light for assist. Primary Care Clinician notified on 12/31/25 at 12:00 p.m., no new
orders. Family / Health Care Agent Notified: self on 12/31/25 at 12:00 p.m. signed by Staff A.LPN (Licensed
Practical Nurse)On 12/31/25, documented at 3:06 p.m. SBAR (from progress notes) for fall, Vital signs were
as follows: BP (blood pressure) 130/72 on 12/31/25 at 9:14 a.m.; pulse 72 on 12/31/25 at 10:07 a.m.;
respirations 18 on 12/31/25 at 10:07 a.m.; pulse oximetry of 97% on 12/31/25 at 12:08 p.m. (Per the
Director of Nursing (DON) interview the fall occurred on 12/31/25 at 10:45 a.m.). The Primary Care Provider
responded with recommendations of no new orders. Signed by Staff A LPN.On 12/31/25 at 10:59 p.m., This
writer returned from lunch break and was made aware by staff of resident being on the floor, went to room
and found resident laying on the floor with her head facing her bed and her feet facing the TV, observed
small amount of blood on her back of her head, also noted a small raised open area was cleansed with
normal saline (NS), patted dry and band aid applied, resident was able to move all her upper and lower
extremities well on command with no grimacing in pain, however complained of slight pain on her ankle but
stated it was just okay,. Left a message for NP (nurse practitioner) on call, also left a message for [family
member], neuro-checks initiated per facility's protocol of unwitnessed falls. documented by Staff B,
Licensed Practical Nurse (LPN).On 12/31/25 at 11:00 p.m. SBAR showed for fall. Vital signs showed BP
112/82, Pulse 87, respirations 20/ pulse oximetry 98%. Skin evaluation showed no changes observed. Pain
Evaluation showed resident did not have any pain. Reminded to use call light for assistance. Primary Care
Clinician notified on 12/31/25 at 10:30 p.m., no orders / awaiting for call back. [Family member] notified on
12/31/25 at 11:00 p.m. Signed by Staff B, LPNOn 12/31/25 at 11:07 p.m., Pain Evaluation showed a pain
level of 4. Pain located in front of left shoulder (chronic).01/02/26, 8:44 a.m., IDT (Interdisciplinary Team)
note: Review of fall from 12/31/25. Resident observed on the floor beside her bed. Resident reported that
she took medication from outside facility that increased drowsiness. New intervention: Education provided
to resident and family about not bringing medications from outside the facility. Resident and family
verbalized understanding.On 01/02/26, at 8:50 a.m.: IDT note: Review of fall from 12/31/25. Resident
observed on the floor beside her bed after attempting to get out of bed (OOB) unassisted. New intervention:
Labs, UA (urinalysis) ordered, education provided to resident to call and wait for assistance before
transfer.Review of neurological checks documentation provided showed on 12/31/25 the neurological
checks were started at 10:10 p.m. until 01/03/26 on 7-3 shift. No neurological checks documentation was
provided
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 23 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
starting for the 12/31/25 fall at approximately 10:45 a.m.Review of the care plans showed Resident #3 was
at risk for falls related to forgetfulness, history of falls, unsteady gait/poor balance, and multiple medication
usage as of 04/10/2024. Interventions included but not limited to: educate family to not provide resident with
outside medications, educate the resident to not take medication that is not provided by facility nursing staff
as of 01/01/2026. Educate the resident to wait for assistance with transfers as of 01/01/2026. Labs to be
obtained for acute change as of 01/02/2026.During an interview on 01/15/26 at 1:26 p.m. Staff A, LPN was
reviewing the e-chart and stated Resident #3s first fall happened on 12/31/25 at around 10:59 p.m. per the
SBAR. Staff A stated the fall happened on the 3-11 shift. She stated Staff B, LPN was working that shift.
She stated Staff B found her and her head was bleeding. Staff A stated if a resident was found on the floor
unwitnessed, they would do the vital signs, call the medical provider with a report and call the family. They
would perform neuro checks on paper. Staff A stated the resident did not fall on her shift. Staff A stated the
resident told her she found a pink pill (Benadryl) on the floor and took it.During an interview on 01/15/26 at
4:28 p.m. Staff B, LPN stated the resident had a previous fall that day and had a history of falling. Staff B
stated the resident hit her head during the fall. He stated he was returning from his lunch break and an aide
assigned to her got me. Staff B found her lying on with the side of her face toward the bed and her back to
the doorway. He stated he asked the resident questions and noticed a raised area with blood on the back of
her head. There was no active bleeding. Staff B stated the nurse working with him that night was doing the
vital signs and neuro checks and pain assessment. The resident was having pain in her ankle and shoulder.
The resident stated it was arthritis. Staff B stated the fall occurred on the 3-11 shift, around 9 p.m. or 10
p.m. Staff B stated they were doing the neuro checks on her, for an unwitnessed fall. Staff B stated the
other nurse called the medical provider and sent an alert. Staff B stated we do vital signs, neuro checks
and monitor closely while waiting for the medical provider to call back. The family was called. We do neuro
checks on paper for 72 hours. Staff B stated he washed the cut with normal saline and put a Band-Aid on it.
Staff B stated the resident was alert and had no confusion. We put her to bed, laid her down. Staff B stated
we had one of the aides sit in the hallway to monitor her. Staff B stated the resident had a fall earlier in the
day.On 1/16/26 at 10:44 a.m. the DON stated everything should be in the scanned into the e-chart unless
waiting in medical records to be scanned (neurological checks). On documentation review on 01/16/26 at
10:46 a.m., no neuro checks in the e-chart. On 01/16/26 at 11:00 a.m. the DON and regional nurse
consultant stated Resident #3 had a fall on 12/31/25 at 10:45 a.m. The DON verified the SBAR only
stipulated in the morning. The DON stated the SBAR does not specifically the time of the fall. The DON
stated the provider was notified at 12:00 p.m. and had no new orders. The DON stated the process for an
unwitnessed fall was to assess the resident, initiate neuro checks, notified the doctor, and notify the family.
The DON verified per their internal form the fall occurred at 10:45 a.m. and that the SBAR did not specify a
fall time. The DON verified the vital signs on the SBAR (for the morning fall) showed the following blood
pressure is from 9:14 a.m., pulse is from 10:07 a.m., respirations are from 10:07 a.m. O2 sats from 12:08
p.m. no neuro checks done for this patient. The DON verified the vital signs were documented as occurring
before the fall occurred. The DON stated they did not have any vital signs or neuro checks at the time of fall.
The DON verified the resident herself was notified of the fall and the family should have been notified. The
DON stated the resident stated she found a pink pill on the floor, The DON stated they did look at her floor
but did not find anything her floor. The DON stated she could not recall if they looked at any other rooms for
pills on the floor. The DON stated Resident #3 had another fall that evening. The DON stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 24 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the resident fell at 10:00 p.m. The DON stated Staff B, LPN put in a note that when he returned from his
break the staff made him aware the resident was found on the floor. The DON verified the exact time of the
fall was not in the progress note. The DON stated the vitals signs were done after the fall, per the
documentation. The DON verified the SBAR (for the second fall) showed they were awaiting a call back
from the medical provider. The DON verified there was no documentation the medical provider called back
after the notification and no follow up was documented even though the resident hit her head in the fall. The
DON stated the expectation was to find documentation they talked to a doctor about the fall and her hitting
her head. The DON verified the IDT note stated the resident had a family member bring medication from
the outside. The DON stated they believe the family brought in Benadryl. The DON stated the internal report
showed the resident was leaning over in her chair for the pill on the floor and fell out of the chair. The DON
verified this information was not in the e-chart. The DON stated we told the resident to not bring any
medication in from the outside and ask us and we will get it for you. The DON stated she did not know who
spoke with the family regarding not bringing medication in from the outside. The DON verified the
documentation showed they spoke with the family but she was not sure who did, maybe the Unit Manager.
The DON stated she expected to see neurological checks after the first fall. Review of the facility's policy,
Change in Resident Condition or Status-Resident Rights, revised on 6.2023 showed Facility shall notify the
resident, his or her Attending Physician, and representative of changes in their resident's medical / mental
condition and / or status.Guideline: To ensure the facility provides timely notification in accordance with
State and Federal regulations as it pertains to residents' rights.Procedure:1. The nurse will notify the
resident's Attending Physician or physician on call when there has been a:A. Accident or incident involving
the resident;D. Significant change in the resident's physical / emotional / mental condition;E. Need to alter
the resident's medical treatment significantly;G. Need to transfer the resident to a hospital / treatment
center;I. Specific instruction to notify the physician of physician of changes in the resident's condition.2. A
significant change of condition is a major decline or improvement in the resident's status that:C. Requires
interdisciplinary review and / or revision to the care plan;D. Ultimately is based on the judgment of the
clinical staff and the guidelines outlined in the resident assessment instrument.3. Unless otherwise
instructed by the resident, a nurse will notify the resident's representative when:a. The resident is involved
in an accident or incident that results in an injury including injuries of an unknown origin;E. It is necessary
to transfer the resident to a hospital / treatment center.5. The nurse will record in the resident's medical
record information relative to changes in the resident's medical / mental condition or status. Review of the
facility's policy, Falls - Managing, Preventing, and Documentation, revised 09/2025 showed each resident
will have an individualized plan of care that will be reviewed and modified as needed to include fall
interventions most appropriate to their individual needs and diagnosis.Definition A fall without injury is still a
fall. Unless there is evidence suggesting otherwise, when a resident is found on the floor, a fall is
considered to have occurred.Resident - Centered Approaches to Managing Falls and Fall Risk1. The staff
will implement a resident - centered fall prevention plan to reduce the specific risk factors of falls for each
resident at risk or with the history of falls.Monitoring Subsequent Falls and Fall Risk2. if the resident
continues to fall, staff will re-evaluate the situation and whether it is appropriate to continue or change
current interventions. As needed the attending physician will help the staff reconsider possible causes that
may not previously have been identified.Documentation1. residents who experience a file will have
appropriate documentation completed in the facility risk management portal or on paper.
Event ID:
Facility ID:
105453
If continuation sheet
Page 25 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide an Quality Assessment and
Assurance (QAA) practice that demonstrated identification, monitoring, and implementation of an effective
action plan to correct previously cited deficient practice at F689 in regards to: 1) preventing a vulnerable
resident with severe cognitive impairment from exiting the facility for one resident (#26) out of two residents
reviewed for elopement risk; and 2) ensuring elopement risk binders were updated/accurate to ensure staff
knew who was at risk for four out of four binders reviewed. Findings included: On 2/17/26 at 9:52 a.m., Staff
A, Certified Nursing Assistant (CNA) was observed sitting outside Resident #26's room. An interview with
Staff A, CNA revealed Resident #26, Left through the front door last week or over the weekend. She said
during this shift she was on one-to-one (1:1) supervision with the resident because Resident #26 exited the
facility. A review of Resident #26's admission record revealed an admission date of 3/27/25. Further review
of the admission record revealed diagnoses to include encephalopathy, depression, anxiety disorder,
unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood
disturbance, and anxiety, insomnia, and cognitive communication deficit. A review of Resident #26's
physician orders revealed the following:- LOA [leave of absence]: Resident may have therapeutic LOA
privileges. With escort., with an order date of 3/27/25.- Melatonin Oral Tablet (Melatonin) Give 3 mg
[milligrams] by mouth at bedtime for insomnia., with an order date of 3/31/25.- Zoloft Oral Tablet (Sertraline
HCl [hydrochloride]) Give 50 mg by mouth one time a day for depression, with an order date of 6/4/25.Lorazepam (Ativan) Gel 0.5mg/ml [milliliter] (Lorazepam Gel) *Controlled Drug*. Apply to inner wrists
topically every 12 hours as needed for anxiety for 14 Days 1ml per application. Always apply with gloves.,
with an order date of 2/10/26. A review of Resident #26's discontinued orders revealed the following:Wander guard/Alert Device Left ankle: Check device function QD [once a day] and replace as needed.
every night shift., with an order date of 2/13/26 and end date on 2/17/26.- Wander guard/Alert Device Left
ankle: Verify placement Q [every] Shift. May replace and move location as needed. Inspect skin surfaces
under and around device. Notify physician of abnormal findings., with an order date of 2/13/26 and end date
on 2/17/26. A review of Resident #26's evaluations for brief interview for mental status (BIMS) score
revealed on 6/26/25 her BIMS evaluation showed a score of four indicating severe impairment and on the
quarterly minimum data set (MDS), dated [DATE], showed a BIMS score of 6 indicating severe
impairment.A review of Resident #26's care plan revealed the following:- The resident is at risk for falls R/T
[related to] weakness, cognitive impairment. Date Initiated: 03/29/2025- The resident is resistive to
care/refusing care r/t adjustment to nursing home, cognitive impairment. Medication Refusal. resident also
refuses lunch and meals, refusing melatonin, refusing showers/bathing Date Initiated: 04/04/2025 Revision
on: 12/22/2025, with interventions to include, If resident resistive with care/ADLS [activities of daily living],
reassure resident, leave and return at a later time or a later negotiated time. Date Initiated: 04/04/2025.The resident at risk and or have actual impaired cognitive function/impaired thought processes r/t cognitive
impairment Date Initiated: 03/29/2025, with interventions to include, Keep the resident's routine consistent
and try to provide consistent care givers as much as possible in order to decrease confusion. Date Initiated:
03/29/2025.- The resident has a mood problem Anxiety, Dementia, Depression Date Initiated 10/27/2025.The resident has a history of exhibiting the following behaviors: attention seeking behaviors while staff
cares for other residents, confabulatory self- harm statements, cuts off wander guardDate Initiated:
10/27/2025 Revision on: 02/17/2026., with interventions to include, Redirection
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 26 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
w/[with] activities but not limited physical activity, sensory items, structured activities Date Initiated:
10/27/2025 . 1:1 supervision Date Initiated: 02/16/2025 Revision on: 2/17/2026.- The resident is at risk r/t
exit Seeking Behavior Disoriented to place, Exit Seeking Behaviors, Impaired safety awareness, Medical
Diagnoses (Dementia, Alzheimer's Disease, Lewy-body Dementia, TBI [traumatic brain injury], Etc.
[etcetera]) Date Initiated: 02/13/2026, with interventions to include, Check alert bracelet placement as
ordered/indicated Date Initiated: 02/13/2026 1:1 supervision Date Initiated: 02/16/2026 . Increased
Supervision Date Initiated: 02/13/2026 . A review of Resident #26's assessments included the following:admission readmission nursing evaluation, dated 7/30/25, .SECTION c. Elopement Risk Evaluation 3.
Resident has cognitive status impairment (i.e. short term memory loss, BIMS score, diagnosis, etc.) b. No
4. Has the resident expressed a desire to leave the facility? b. No 5. Does the resident exhibit exit-seeking
behavior (e.g. walk towards exits, manipulate doors, handles, etc.) b. No- Elopement risk, dated 2/13/26,
.Locomotion/Mobility 2. Does the resident have the ability to ambulate/propel independently (with or without
use of assistive device/wheelchair) a. Yes Cognitive Status 3. Resident has cognitive status impairment (i.e.
short term memory loss, BIMS score, diagnosis, etc.) a. Yes Desire to leave 4. Has the resident expressed
a desire to leave the facility? a. Yes Exit Seeking 5. Does the resident exhibit exit-seeking behavior (e.g.
walk towards exits, manipulate doors, handles, etc.) a. Yes . 8. Interventions/Approaches 1. Diversionary
Activities 3. Resident Re-direction 9. Increased staff observation 10. Placement of wanderguard/alert
bracelet . A review of Resident #26's progress notes revealed the following:- Medication administration,
dated 2/9/26, BEHAVIOR: . refused all due meds [medications]-MD [medical doctor] made aware.- Room
change notification, dated 2/11/26, On 02/11/2026 [Resident #26] will be moving from [room number] to
[room number] due to resident request. Resident was notified of the room change on 02/11/2026. The
resident representative was notified on [family member] by phone.Resident is agreeable to a room
change.Resident's representative is agreeable to a room change at this time.- Progress note, dated
2/13/26, Visited with [Resident #26] this evening. Laying in her bed watching tv [television] as she usual
does during the evening time. Denies any pain, states she is good. Has no complaints, glad she is back in
her old room.- Medication administration, dated 2/15/26, Wander guard/Alert Device Left ankle: Verify
placement Q Shift. May replace and move location as needed. Inspect skin surfaces under and around
device. Notify physician of abnormal findings. every shift Wander guard not in place. Resident has 15 min
[minute] check in place.- Progress note, dated 2/16/26, Late Entry:.: Resident was placed on 1:1 monitoring
as resident was noncompliant with maintaining wanderguard. Resident remains at her baseline
psychosocial. No concerns noted. A review of Resident #26's psychiatry progress notes revealed the
following:- 1/29/26, .History Of Present Illness: Patient is a [personal health information] seen today for
follow up psychiatric and medication management visit with a history of depression, anxiety, insomnia and
dementia. Upon assessment, pt [patient] is alert and oriented to self, sitting in bedroom watching television.
Due to cognitive decline patient thought process is disorganized and tangential, poor insight to mental
health. Patient states she is waiting for her mother to bring her to school. Denies concerns. Previous visit,
ativan gel was not renewed as patient has decreased anxiousness and medication had not been needed
for extended period of time. Per nursing, patient anxiety continues to decrease. When experiencing
increased confusion, patient has been responding well to verbal redirection. Chief Complaint: Anxiety
dementia . Review of Systems: . Personality Does the patient report impulsivity, emotional instability, fear of
abandonment, manipulative or attention-seeking behavior, or unusual traits?: Impulsivity . Cognition Does
the patient report memory loss, confusion, difficulty concentrating, problem-solving, understanding,
reasoning, or disorganized
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 27 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
thinking?: Reasoning, Disorganized thinking, Confusion, Memory loss, Understanding . Mental Status:
Orientation: Oriented x1 [aware of person only] Short-Term Memory: Unable to assess due to cognitive
decline Long-Term Memory: Unable to assess due to cognitive decline Fund Of Knowledge: Not able to
assess due to cognitive decline . Thought Process: Disorganized, Slow and impoverished thinking
Associations: Tangential . Mood: Anxious . Insight: Poor . Judgment: Does not appear capable of making
decisions utilizing executive functions . A review of Resident #26's primary medical provider notes revealed
the following:- 2/9/26, .Subjective Patient seen and examined at bedside this am [morning]. No new
changes or complaints. VSS [vital signs stable] and afebrile. Physical Exam .Psychiatry: On examination
Alert & oriented x3 [aware of person, place, and time], intact recent and remote memory, good judgment
and insight, normal mood and affect . Plan Nursing-continue with medication and skin integrity
management. Nursing assessment of Braden score. A review of the primary medical provider's note
showed no documentation that addressed Resident #26 refusing all medications on 2/9/26. On 2/17/26 at
12:32 p.m., an interview was conducted with Staff A, CNA. She said another staff member provided 1:1
supervision, which started last night, for Resident #26. She stated sometime last week Resident #26 exited
the front door of the facility, Almost to the road. She said around 3:00 p.m. she was leaving for the day and
as she was walking through the parking lot, she observed two therapy staff outside with the resident. She
recalled Staff C, Licensed Practical Nurse (LPN)/Unit Manager (UM) and Staff F, business office assistant
(BOA) were also there. Staff A, CNA said she had never seen Resident #26 attempt to exit the facility. She
said the resident typically walked to the nurse's station or would grab her purse, then stand at the door of
her room and look around. She said the resident also fidgeted and throws items. Staff A, CNA said
Resident #26 had been refusing medications, including most recently her morning medications. When
asked if the resident had a wander guard when she exited or currently had one she stated, She's supposed
to have one, I think so. When asked if the facility had elopement books, Staff A, CNA stated, There would
be one at nurse's station She was not sure if she had any residents currently who an elopement risk. She
said she would look out for residents who constantly needed to be re-directed or trying to exit the facility.
She said she did not have any residents assigned to her with those behaviors. On 2/17/26 at 12:43 p.m., an
interview was conducted with Staff B, activities assistant/receptionist. She provided the elopement binder
located in the receptionist area. She said there are binders at nurse's stations as well. A review of the
elopement binder showed information for Resident #32, Resident #26, and Resident #39. She said if a
resident had a wander guard and entered the lobby area, the door would lock automatically. Staff B,
activities assistant said the receptionist had to let a resident out the door even if they do not have a wander
guard. She said she had not seen or heard of a resident exiting the facility. On 2/17/26 at 12:50 p.m., an
interview was conducted with Staff C, LPN/UM. He described Resident #26 as pleasant but, Prone to
confusion. Confused most of the time and increases with change. He said the resident would start talking
about family and children, and say she was trying to get to an elevator. He stated on 2/13/26 was the, Last
real episode of confusion. Staff C, LPN/UM said she had a room change to the long-term care side. He said
around the change of shift in the afternoon, the resident had confusion, walked back to her previous room,
went to the front area, followed someone, then exited the front doors. He said the resident was in the
receptionist's eyesight who called for help. He recalled a code orange, the facility's code for a missing
person, called overhead. He said the receptionist at the time was Staff F, BOA. Staff C, LPN/UM said by the
time he got to the front the Nursing Home Administrator (NHA), Director of Nursing (DON), and one or two
CNAs were present. He said a maintenance staff member was at the front door with Resident #26, walking
into the facility. He said Staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 28 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
D, Physical Therapist was also walking back into the facility with Resident #26. Staff C, LPN/UM stated
Resident #26 is back in her previous room as they wanted to let her be and, Doesn't make sense to upset
her. Staff C, LPN/UM said Resident #26 was not an elopement risk previously and did not have a wander
guard. He said she typically had her purse and would stand at the door but had never tried to exit. He said
when she was first admitted to the facility, he recalled she may have attempted to exit due to the change in
environment, but she was easily re-directed. Staff C, LPN/UM said Resident #26 is on 1:1 supervision,
which started last night. He stated there was no change to the elopement protocol and confirmed,
Whenever something happens, the facility completed education. He stated staff should, Be attentive to
who's coming in and out, as residents sometimes looked like visitors. When asked about the cameras
located in the lobby and outside the front doors, he said the cameras do not work. On 2/17/26 at 1:11 p.m.,
an interview was conducted with Staff D, PT. He said on 2/13/26, later in the afternoon/after lunch, he was
in the therapy gym when Staff E, PTA asked him, Is it that one of our residents? Staff D, PT said he went
over to the window and saw Resident #26 walking straight towards the street outside of the facility. He said
she was on the right side of the parking lot. He said they both ran out. Staff D, PT said when they got to the
resident she was by a large oak tree at the end of the facility, which he described as an, Empty space by
the north wing. He stated Resident #26 was upset, slapping his hand, and saying, Why are you stopping
me from going to my wedding. Staff D, PT and Staff E, PTA guided the resident back to the facility. He
stated, Quite a few people came by to assist. He recalled the staff present were Staff F, BOA, Staff C,
UM/LPN and the business office manager (BOM). He said he did not alert anyone as they were focused on
Resident #26. Staff D, PT said since they were running outside, he figured that is what alerted facility staff
to assist. He said Resident #26 is no longer on therapy caseload as she is independent but needed to be
guided on where to go. He stated she, Clutches her bag and walks around. Staff D, PT said the resident
previously had a wander guard, but she took it off. He said Staff K, BOA told him she took off the wander
guard. He said if she had a wander guard the alarm would have been triggered, and he did not recall the
alarm sounding. On 2/17/26 at 1:33 p.m., an interview was conducted with Staff F, BOA. She said she did
not witness Resident #26 leaving the facility as she was in the BOM's office. She said she assisted with
bringing the resident back when she was right outside of the front door. Staff F, BOA said therapy staff was
outside with the resident already. She said Staff G, receptionist told her and the BOM that Resident #26
had walked out the door. She said she was familiar with the resident because she was typically in the
receptionist area. She said the resident has hearing difficulties and can be confused depending on the day.
She confirmed Resident #26 did not have a wander guard on when she exited the facility. Staff F, BOA
stated, I was told she [Resident #26] was going to get one but not sure if she had one [wander guard]. She
stated she was not sure how the resident exited as, The receptionist has to physically unlock the door. On
2/17/26 at 2:26 p.m., a telephone interview was conducted with Staff G, receptionist. When asked about
what happened on 2/13/26, she stated, It was a little hectic, multiple people in the lobby. She said there was
a food delivery, and she was on the phone trying to call the resident to come get their food. Staff G,
receptionist said she also had a resident wanting to get money out, and a gift bag was placed in front of
her. She recalled Resident #26 had been walking back and forth. She said she pushed the button to let the
person delivering food out the door and the resident followed behind them. Staff G, receptionist stated, I
kind of said to myself, did she go out the door? She said by the time she went to the lobby, someone from
therapy said, She shouldn't be out there. She said she started to run out the front door but saw therapy staff
members were there. Staff G, receptionist said since therapy was there, money
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 29 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
was on the counter, and multiple people in the lobby, she did not go outside and instead went back to the
receptionist area. She said she did not know the exact spot Resident #26 was found but confirmed she saw
her walking to the parking lot. She said the resident did not have a wander guard on that day. She stated,
The door opens if she's [Resident #26] is in the lobby so apparently she didn't have one prior. She said the
door would not open if a resident with a wander guard came to the lobby. Staff G, receptionist said Resident
#26 is in the elopement binder and believed she had been there prior to 2/13/26. She said the resident
typically comes to the lobby, stands at the desk, and talks with her. On 2/17/26 at 3:42 p.m., a review of the
facility's elopement binders showed the following:- 200 hall included the following residents: Resident #32,
Resident #26, Resident #38, Resident #40, and Resident #36.-100 hall included the following residents:
Resident #33, Resident #26, Resident #34, Resident #40, Resident #36, Resident #37, and Resident #38.300 hall included the following residents: Resident #32 and Resident #26.- Front desk/receptionist area
included the following residents: Resident #32, Resident #26, and Resident #39. Photographic evidence
obtained. On 2/17/26 at 3:47 p.m., a follow up interview and review of the 200 hall elopement binder was
conducted with Staff C, LPN/UM. He said Resident #26 was added last week to the elopement binder. An
observation of the back of the binder should three resident's information. He said Resident #36 and
Resident #38 had discharged , and Resident #40 was not an elopement risk anymore, which is why they
were in the back of the binder. On 2/17/26 at 4:09 p.m., an interview was conducted with the NHA and
DON. The NHA said on 2/13/26 at approximately 3:01 p.m., Staff G, receptionist unlocked the front door for
a food delivery person and Resident #26 followed him. The NHA said he was paged by Staff G, receptionist
asking him to come to the front lobby. The DON said she heard the NHA was paged and that is what
prompted her to go to the front. The said NHA said a therapy staff member was looking out the window and
saw Resident #26 outside, then another therapy staff member got up to look as well. He said Staff H,
staffing coordinator was returning from the store, parked in front of the facility, and saw Resident #26 exit
the facility. The NHA said Staff H, staffing coordinator saw Staff D, PT assisting the resident as she was
getting out of her car to walk towards the resident. The NHA said by the time he got to the front of the
facility, he saw Staff D, PT and Staff E, PTA to right of the front door/at the end of the driveway as they were
bringing Resident #26 back. The NHA said Resident #26 reached the end of the facility, by the north (100
unit) hall when therapy got to her. The DON said the resident did not have wander guard but had one
placed as soon as she returned to the facility. The DON confirmed Resident #26 had an evaluation prior to
2/13/26 and was not an elopement risk. The DON said the resident's care plan was updated on 2/13/26 to
include risk of exit seeking and interventions such as placement of wander guard and increased
supervision. The DON and NHA said as soon as they placed the wander guard, Resident #26 cut it off.
DON said staff completed a wander guard check to verify it was in place, they noticed it was not, notified
her medical provider, and she was placed on 1:1 supervision. The NHA said he believed the resident used
a plastic utensil to cut it. He stated, The strap is rubbery, she can cut it. The DON confirmed Resident #26
did not have a wander guard from 2/13/26 to 2/16/26. The NHA stated the facility is, Looking at alternative
placement for memory care or secured unit, and she will continue to be on 1:1 supervision until then. The
NHA stated Resident #26, Walks around with her purse, likes to lay in bed and watch tv [television]. She will
shuffle around. The DON formed there is an elopement risk binder at the front desk and one at each unit.
She stated the binder had, Anyone at risk of exit seeking. The NHA and DON initially said the residents in
the elopement risk binders do not have a wander guard. They were both unsure if any residents in the
facility had a wander guard. The DON confirmed a resident in the elopement risk binder would have a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 30 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
wander guard. She stated the criteria for a resident being in elopement risk binder was, Exit seeking
behavior, low cognition, expressing they want to leave. The DON said all the elopement risk binders should
be consistent with the same residents. She said the interdisciplinary (IDT) team collectively updated the
elopement book as needed if a resident discharged or there was a change. The DON said Resident #26
had a room change on the day she exited and believed that cause disruption to her normal patterns. The
DON said they moved Resident #26 to the long term care side as they wanted her to have a long term
roommate she could talk to. The NHA said she walked from her new room to the previous room, then went
to the lobby where she exited. On 2/18/26 at 9:55 a.m., a follow-up interview with the NHA and review of the
facility's wander guard report revealed Resident #32 is the only resident with a wander guard. He said the
other residents in the elopement binder do not have a wander guard. On 2/18/25 at 11:54 a.m., an interview
was conducted with Staff H, staffing coordinator. She said on 2/13/26 she returned from the store and
backed her car into a spot facing the front door of the facility. Staff H, staffing coordinator said she noticed
Resident #26 was in the lobby as she could see her from the car. She said a food delivery person's vehicle
was parked under the porch and observed him dropping off food/entering the facility. She stated, He was
coming out the building, I saw her [Resident #26] leave behind him. She confirmed the delivery person did
not hold the door; Resident #26 exited right behind him. Staff H, staffing coordinator stated, I was trying to
hurry up, took my last bite, put my food down, locked the door and jumped out of the car. She said she had
to put everything down and by the time she got to the resident, Staff D, PT was already there. She said the
resident was at the end of the second row of cars in the parking lot. She described it as the curve of the
driveway right in front of the therapy window on the north unit. When asked if she was supervising the
resident she stated, I mean I was supposed to pay attention to the residents, but I was on a break. Staff H,
staffing coordinator said she was not supposed to be supervising the resident but, It's just a natural reaction
to watch. On 2/18/26 at 11:59 a.m., a follow up interview with the DON and NHA was conducted. The NHA
said that night on 2/13/26 they made sure the binders were accurate with the residents' information who
were at risk of elopement. He said that is when they added Resident #26. The DON stated, Whoever is
putting the resident's information in the book is updating the binder. She said any staff member can add a
resident to the elopement risk binder. The NHA said the risk of binders not matching/being accurate is they
would not be able to identify the resident. The NHA said Staff F, BOA and Staff I, Regional Nurse
Consultant (RNC) checked the binders last night and told him they matched. The DON and NHA said they
did not check the binders themselves. The DON confirmed on 2/9/26 is when the resident was last seen by
her primary medical provider and had not seen Resident #26 after 2/13/26. On 2/18/26 at 12:38 p.m., a
second review of the facility's elopement binders showed the following:- 100 hall included the following
residents: Resident #32 and Resident #26. Further review of the binder, under wander risk information,
showed Resident #36, Resident #40, Resident #37, and Resident #38.- Front desk/receptionist area
included the following residents: Resident #26, Resident #32, and Resident #39. A wander guard book was
observed and included the following residents: Resident #32, Resident #26, and Resident #39.- 200 and
300 hall included the following residents: Resident #32 and Resident #26. Photographic evidence obtained.
On 2/18/26 at 1:45 p.m., an observation of Resident #26's room, from the hallway, showed the door was
open. A staff member was not sitting at the doorway and was not observed inside the room. Further
observations of Resident #26's room revealed the resident's feet lying on the bed with the privacy curtain
pulled which obscured the view of her upper body. From the nursing station Staff A, CNA stated, I'm here.
She was observed standing against the nurses' station then started walking towards Resident #26's room.
Staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105453
If continuation sheet
Page 31 of 32
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105453
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Gardens Rehab and Nursing Center
2055 Palmetto St
Clearwater, FL 33758
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
A, CNA stated the resident was sleeping. On 2/18/26 at 3:05 p.m., Staff I, RNC said himself and the
infection preventionist (IP) reviewed the elopement binders that morning. He said all four binders were
reviewed to make sure they were accurate. He said two residents, Resident #32 and Resident #26,
triggered for elopement risk and are the only ones in the binders. Staff I, RNC said there was a question
about Resident #39 being in the binders, but he corrected that. He said he removed Resident #39's
information from the elopement risk binders because he had never been exit-seeking. He said Resident
#39 exhibited behaviors such as wandering but not exit seeking. He stated, Maybe staff need some
clarification, when they completed the residents' elopement risk assessments. Staff I stated, Anyone can
update the book, but the task for overseeing updates is for the nursing management team and is based on
residents' assessment and risk evaluation. He said residents who were previously in the binder, who are not
considered an elopement risk, could have been the staff being cautious. Staff I, RNC confirmed all the
elopement binders should match. A review of the facility's policy titled Quality Assurance and Assessment
Committee, with revised dates of 1/1/24 and 1/1/25, revealed the following: Standard: This facility shall
establish and maintain a Quality Assessment and Assurance Committee that oversees the identification
and handling of quality issues. Goals of the Committee The primary goals of the Quality Assessment and
Assurance Committee are: . 5. To help departments, consultants and ancillary services implement plans to
correct identified issues in quality of care; 6. To coordinate the development, implementation, monitoring,
and evaluation of action plans to achieve specified quality goals . Committee Audit Process . 2. The Quality
Assessment and Assurance Committee shall help various departments/committees/disciplines/individuals
develop and implement plans of correction and monitoring approaches. These plans and approaches
should include specific time frames for implementation and follow-up.
Event ID:
Facility ID:
105453
If continuation sheet
Page 32 of 32