F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident
#34 was admitted to the facility on [DATE] with diagnoses that included encephalopathy, bipolar disorder,
generalized anxiety disorder, dementia without behavioral disturbance, and acute respiratory failure with
hypoxia.
The admission Minimum Data Set (MDS) assessment with Assessment Reference Date of 12/21/21
revealed the resident's cognition was moderately impaired with a Brief Interview For Mental Status (BIMS)
score of 09/15. The assessment revealed it was somewhat important for the resident to choose between a
tub bath, shower, bed bath, or sponge bath, and the resident required extensive assistance for all her
Activities of Daily Living (ADL) and had total dependence on staff for bathing.
On 3/07/22 at 10:48 AM, resident #34 stated she liked to take showers and could not recall when she last
had a shower.
On 3/09/22 at 12:09 PM, the Director of Nursing (DON) stated showers were scheduled and listed in the
shower book located at the nurses' station on each unit. She stated Certified Nursing Assistant (CNA)
documented in the resident(s) electronic medical record (EMR) in the plan of care (POC). A Review of the
POC Response History for Task ADL-Bathing from 2/08-3/09/22, showed the resident received showers on
2/11/22, and 2/19/22 which was confirmed by the DON. The resident did not receive her shower on her
scheduled shower days on 2/08/22, 2/15/22, 2/22/22, 2/25/22, 3/01/22, 3/04/22, and 3/08/22.
On 3/09/22 at 4:23 PM, resident #34 stated she had still not received a shower and again verbalized she
could not recall the last time she received a shower. The resident stated she did not refuse her showers,
and said she was always ready for a shower. When asked her preference, the resident stated she did not
know she could have a preference, as she was never asked.
On 3/10/22 at 9:58 AM, the A Wing Unit Manager (UM) stated if a resident refused showers, CNAs would
document the refusal in the EMR/POC and on the shower sheet completed for each resident on the
resident's shower day. Clinical record review revealed shower sheets could not be identified for resident
#34, which was confirmed by the UM. Review of the POC Response History for Task ADL-Bathing was
conducted with the UM. She verbalized showers were documented on 2/11/22, and on 2/19/22, and there
was no documentation to indicate the resident refused her shower on her scheduled shower days. The UM
stated showers should be provided as scheduled, unless refused by the resident.
On 3/10/22 at 4:15 PM, Licensed Practical Nurse (LPN) J stated she worked on the 7 PM-7 AM shift and
had never heard of the resident refusing showers.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 21
Event ID:
105464
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 3/10/22 at 4:32 PM, CNA F stated she worked on the 2 PM-10 PM shift, and resident #34 was on her
assignment. CNA F stated the resident was scheduled for showers in the afternoon, and she was not sure if
she worked with the resident on her scheduled shower days. CNA F stated when she provided a shower,
she would document on the shower sheet at the nurses' station. She verbalized the resident never refused
care, and if she had refused, the refusal would be documented, and the resident's nurse made aware. CNA
F could not say why the resident did not receive showers on her scheduled shower days.
An intervention on the resident care plan At risk for decreased ability to perform ADLs in bathing, grooming,
personal hygiene related to encephalopathy, initiated on 1/12/22, with revision on 3/08/22 read, Arrange
resident/patient environment as much as possible to facilitate ADL performance.
Based on interview, and record review, the facility failed to provide showers as per resident's preferences
and as per shower schedule for 2 of 8 residents reviewed for choices, out of a total sample of 51 residents,
(#84 #34).
Findings:
1. Review of resident #84's medical record revealed she was admitted to the facility on [DATE] with
diagnoses including Cerebral Vascular Accident (CVA), Epilepsy, Diabetes Mellitus, Metabolic
Encephalopathy, Acute Respiratory Failure and Morbid Obesity.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed she was cognitively intact,
required extensive assistance with Activities of Daily Living (ADL) and total assistance with bathing.
Review of the plan of care documented resident #84 was at risk for decreased ability to perform ADL's with
bathing, grooming, personal hygiene and transfers related to CVA and interventions to transfer resident
using mechanical lift with 2 staff members.
On 03/07/22 at 1:46 PM, resident #84 stated, I would like to have a shower but they told me I can't take a
shower because I can't stand up.
On 03/09/22 at 11:25 AM, an interview was conducted with resident #84 and the Director of Nursing.
Resident #84 stated that she had never had a shower because the staff told her she could not walk so she
could not have a shower. I have only been having bed baths. I would like to get out of bed and have a
shower.
Review of the 200 Unit Shower Schedule revealed the resident was given showers on Thursday and Friday
on the evening shift.
On 03/09/22 at 11:13 AM, the 200 Unit Manager (UM) explained when a resident received a shower, the
Certified Nursing Assistant (CNA) completed a shower sheet for the nurse to review and sign. She noted
the shower sheets were kept in a book. The 200 UM checked the book and stated there were no shower
sheets for resident #84.
On 03/09/22 at 11:28 AM, the Regional Nurse Consultant stated the resident's bathing preferences were
included in the CNA's Kardex. Review of resident #84's CNA Kardex revealed Bathing section ADL (Prefers: SPECIFY) was not completed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 2 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Review of the computerized CNA documentation for bathing from 02/12/22 to 03/09/22 revealed showers
were not provided and the resident had not refused any showers.
Review of the Facility's Resident Bathing Policy, not dated, read, Policy: Guidelines: 1. Residents will be
provided showers as per request or as per facility schedule protocols and based upon resident safety. 2.
Partial baths may be given between regular shower schedules as per facility policy.
Event ID:
Facility ID:
105464
If continuation sheet
Page 3 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure prompt investigation and timely resolution of
concerns for 1 of 1 resident reviewed for grievances, out of a total sample of 51 residents, (#1).
Findings:
Resident #1 was admitted to the facility on [DATE] and re-admitted on [DATE]. Her diagnoses included
stroke, type 2 diabetes, speech and language deficit, muscle weakness and adult failure to thrive.
On 3/10/22 at 11:15 AM, resident #1 stated during her stay in the facility, a suitcase which contained her
birth certificate, passport and resident alien identification card had been lost when she was moved to
another room. She explained the facility replaced the suitcase in December 2021, over a year after it was
lost. She stated none of the contents of the suitcase were replaced. Resident #1 stated facility staff made
several excuses. She said, They say they are waiting for corporate and waiting for the State. I don't know
who corporate is. The resident stated she completed a grievance form in 2020 with assistance from the
previous Social Services Director (SSD). She recalled the missing items listed included a resident alien
identification card, a passport, her birth certificate, and a gift card. Resident #1 explained the total cost for
replacing these items was approximately $700. She said, I grieved for weeks. I don't know how they threw
away everything. I couldn't sleep. The resident confirmed she spoke to the facility's Administrator, SSD and
the Key [NAME] Unit Manager (UM) regarding the missing items.
On 3/09/21 at 1:35 PM, the SSD stated her responsibilities included providing support for residents and
addressing their grievances or concerns. She described the facility's grievance process as very quick since
resolution was usually achieved within 72 hours. She confirmed resident #1 had a room change in 2020
and reported her suitcase and its contents as missing soon after. The SSD stated the facility replaced the
suitcase on 12/31/21. The SSD said, During COVID (Coronavirus Disease) outbreak, the facility threw out
personal belongings, birth certificates, passport and the previous Social Service Director was reaching out
to [the resident's country of birth]. She confirmed the original grievance form was submitted in 2020 and it
included the missing passport and birth certificate. The SSD explained a passport could not be replaced
without two forms of identification, and the resident could not get the required types of identification without
a birth certificate. The SSD said, It's a circle. She acknowledged the facility's grievance log did not list the
concern as closed or resolved. In addition, she explained the facility no longer had a copy of the original
grievance documentation from 2020. The SSD stated a recent care plan meeting held in February 2022
was attended by resident #1 and her son. She validated the concerns related to the lost passport and birth
certificate were discussed and the resident again requested assistance with replacing the valuable
documents. The SSD stated she told resident #1 and her son she would assist them, but acknowledged
she had no documentation of re-opening a grievance nor any follow up actions she accomplished in the
four weeks that had passed since the care plan meeting. She said, I should have done a grievance then.
The SSD confirmed she was aware of the long outstanding issue from 2020 through previous
conversations with the Administrator. The SSD was asked to provide copies of social service notes and
communications with outside entities regarding replacement of the resident's birth certificate and passport
but was unable to do so.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 4 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
On 3/09/22 at 3:30 PM, the Director of Nursing (DON) stated the facility's Administrator was ultimately
responsible for oversight of the grievance process. She explained the concerns were usually handled by the
appropriate department and closed when resolved. She confirmed if a grievance was not resolved within
the required period, the facility was required to explore additional options and utilize other resources to
ensure satisfactory resolution.
Residents Affected - Few
On 3/09/22 at 6:18 PM, the Administrator stated she did not have any record of resident #1's grievance that
was submitted in 2020. She stated the resident spoke to her about a missing suitcase which was replaced.
The Administrator recalled the previous SSD worked on other missing items for this resident but repeated
that she did not have any written records to show details.
On 3/10/22 at 11:07 AM, the Key [NAME] UM confirmed resident #1's suitcase with her passport and birth
certificate were misplaced about one year ago. She said, I am sure Social Services was working on it. I am
not aware of any resolution.
On 3/10/22 at 11:42 AM, the Administrator stated the facility attempted to achieve resolution of all
grievances within three to five days if possible. She explained the facility's SSD was the Grievance Officer,
and she was responsible for making sure all grievances had appropriate follow-up and were designated as
completed when resolved. The Administrator confirmed the previous SSD was aware of the resident's
missing birth certificate and passport, but the facility could not find any documentation related to how the
original grievance was addressed.
A review of the Resident and Family Grievances policy dated 2021 noted, d. The Grievance Official will take
steps to resolve the grievance, and record information about the grievance and those actions, on the
grievance form.
e. The Grievance Official, or designee, will keep the resident appropriately apprised of progress towards
resolution of the grievances.
11. Evidence demonstrating the results of all grievances will be maintained for a period of no less than 3
years from the issuance of the grievance decision.
12. The facility will make prompt efforts to resolve grievances.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 5 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every
12 months.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident
#78 was admitted on [DATE] and readmitted on [DATE]. Clinical record review, revealed the MDS
assessments, Discharge Return Anticipated with Assessment Reference Date (ARD) of 2/15/22 and the
Entry MDS with ARD of 2/23/22 was listed as in progress.
On 3/11/22 at 1:33 PM, MDS Coordinator D stated they had 14 days from the ARD to complete
assessments. A review of resident #78' s MDS assessments were conducted with the MDS Coordinator.
She acknowledged the Discharge Return Anticipated with ARD 2/15/22, and the Entry MDS with ARD
2/23/22 were all in progress. MDS Coordinator D explained the MDS with ARD 2/15/22 should have been
completed by 3/01/22, and the one with ARD of 2/23/22 should have been completed by 3/02/22. MDS
Coordinator D reported she took over managed care and must send updates to the managed care
companies. She verbalized she was in meetings half of the days, and MDS Coordinator E was only at the
facility two days per week. MDS Coordinator D indicated there were days she did not get to touch MDS
assessments due to other duties.
The facility's policy Assessment Frequency/Timeliness read, An entry tracking record will be completed
within 7 days of the reentry event.
Based on interview and record review, the facility failed to complete Minimum Data Set (MDS)
Assessments within the required timeframe for 2 of 8 residents reviewed for MDS Assessments, of a total
sample of 51 residents (#52 and #78).
Findings:
1. Resident #52 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses to include
quadriplegia, pressure ulcer on right and left buttocks. On 2/17/22 the resident was transferred from the
facility to the hospital and returned to the facility on 2/21/22.
Review of the MDS Discharge Return Anticipated assessment dated [DATE] and Entry assessment dated
[DATE], revealed both assessments were marked still in progress.
On 3/11/22 at 1:33 PM, MDS Coordinator D stated the MDS assessments should be completed within 14
days. She confirmed the Discharge Return Anticipated dated 2/17/22 should have been completed by
3/03/22 and the Entry assessment dated [DATE] should have been completed by 3/07/22. She said she
had other job duties and did not always have time to complete the assessments.
On 3/11/22 at 1:58 PM, the Director of Nursing (DON) explained the facility was aware assessments were
late and they were trying to allocate more hours to the part time MDS position.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 6 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a Minimum Data Set (MDS) assessments
accurately reflected health conditions for 2 of 6 residents of a total sample of 51 residents, (#69, #55).
Residents Affected - Few
Findings:
Resident #69 was admitted to the facility on [DATE] with diagnoses that included cerebral atherosclerosis
and dementia.
The physician orders revealed an order to admit to Hospice dated 10/15/21.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] section O-Special Treatments,
Procedures, and Programs reflected the Hospice section response was NO.
Resident #55 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of heart
disease, and hypertension.
Review of the physician orders revealed an order for diuretic medication, Chlorthalidone daily to treat blood
pressure and fluid retention. Review of the Medication Administration Record (MAR) revealed the resident
received Chlorthalidone daily since 4/07/21.
Review of the 5-day MDS assessment dated [DATE] section N-Medications indicated the resident did not
receive a diuretic medication in the past 7 days.
On 3/11/22 at 11:15 AM, MDS Coordinator E stated when completing a resident's MDS assessment, she
interviewed the resident, interviewed the nursing staff and reviewed the residents' medical records. She
reviewed residents #55 and #69's assessments and acknowledged resident #69 should have been coded
for hospice services and resident #55's assessments should have noted the resident received a diuretic
medication. She did not explain how the information was missed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 7 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to obtain a physician order for a positioning
device recommended by Occupational Therapy, and failed to provide care and services for appropriate
placement of the device, to prevent further decrease in range of motion for 1 of 1 resident reviewed for
positioning and mobility out of a total sample of 51 residents, (#53).
Findings:
Resident #53 was admitted from the hospital on 8/15/19 with diagnoses including dementia, stroke with
right side paralysis and weakness, muscle weakness, abnormal posture, and pain and stiffness in her right
shoulder, elbow, and hand.
Review of the Minimum Data Set Medicare End of Part A Stay assessment, with assessment reference
date of 1/15/22 revealed resident #53 was totally dependent on two persons for assistance with activities of
daily living. Section O of the MDS assessment showed the resident received neither Restorative Nursing
Program (RNP) nor active and passive range of motion care and services. The documentation indicated
she did not require splints or braces.
Review of the resident's medical record revealed a physician's order dated 2/10/22 for application of a right
hand splint every morning, to be worn for up to 8 hours a day, as tolerated. The order indicated staff could
remove the right hand splint for routine skin checks, hygiene, and exercise.
Review of Occupational Therapy (OT) Discharge Summary dated 11/11/21 showed a restorative program
was established for resident #53, and staff were trained on a Restorative Splint and Brace Program. The
document read, Patient to wear palm guard as tolerated/apply rolled washcloth when patient removes the
palm guard usually 2-3 hours. Functional Maintenance Program not indicated at this time.
A care plan initiated on 4/24/20 and revised on 12/29/21, indicated a focus area related to use of a right
hand splint.
On 3/07/22 at 11:27 AM, resident #53 was in bed. She was unable to open her tightly contracted right hand
and did not have a splinting device or rolled washcloth in place.
Additional observations on 3/07/22 at 2:27 PM, 3/08/22 at 11:02 AM and 5:12 PM , and on 3/09/22 at 10:17
AM, revealed the resident still lacked a splinting device or rolled washcloth in her contracted right hand.
On 3/09/22 at 10:59 AM, Certified Nursing Assistant (CNA) B stated resident #53 never moved her right
hand independently, and it always remained closed. CNA B stated she had been about to place a rolled
towel in the resident's palm, but a therapist instructed her not to do it as Restorative CNA A would be
applying a splint that had been ordered. During review of the electronic CNA care plan or [NAME], CNA B
confirmed there was an instruction regarding placement of a splint to resident #53's right hand. She
validated there was no splint in the resident's room and stated she would have applied it if it were available.
On 3/09/22 at 11:54 AM, the Key [NAME] Unit Manager (UM) stated the RNP staff usually apply and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 8 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
remove residents' splints according to recommendation made by the Therapy department.
Level of Harm - Minimal harm
or potential for actual harm
On 3/09/22 at 12:53 PM, the Rehab Director stated resident #53 was on OT caseload from 10/13/21 to
11/11/21. He reviewed the treating OT staff's documentation and explained on discharge from this service,
the OT recommended a palm guard with rolled wash cloth for resident #53's right hand to prevent
contracture. The Rehab Director confirmed a palm guard device was not the same as a splint, as noted in
the resident's physician order and CNA [NAME]. He stated the Therapy department kept palm guards in
stock, and could easily have replaced this device if informed by nursing staff that it was missing. The Rehab
Director stated the Therapy department developed the RNP interventions and the Director of Nursing
(DON) and UMs were responsible for implementation of the RNP.
Residents Affected - Few
On 3/09/22 at 1:12 PM, the Key [NAME] UM reviewed the list of residents on the unit who were included in
the RNP. She validated resident #53 was not included on the list. She stated she obtained RNP
recommendations in a written format and sometimes also verbally from the treating therapists, and nurses
were responsible for entering orders into the electronic medical record as indicated.
On 3/09/22 at 1:31 PM, the OT stated resident #53 was discharged from OT services with a palm guard.
She explained the typical discharge process involved providing written RNP instructions to the Rehab
Director who would review and sign them off and then follow up with the appropriate UM.
On 3/09/22 at 2:14 PM, Restorative CNA A stated Therapy department staff regularly trained Restorative
and direct care CNAs on required interventions including splint application. She confirmed resident #53 was
to wear a palm guard but she was not listed on the restorative program census for this service. Restorative
CNA A said, I think that is where there was the miscommunication. She explained direct care nursing staff
would therefore be responsible for application of the palm guard during care, which is a Functional
Maintenance Program (FMP). Restorative CNA A explained the resident was seen by RNP staff only for
obtaining weekly weight. She explained when a resident was discharged from therapy services, RNP CNAs
sign the paperwork with recommendation and then either the DON or UM enter the order into the computer
so RNP staff can implement the interventions and complete required documentation.
On 3/09/22 at 3:30 PM, the DON stated after residents were discharged from skilled therapy services, the
UMs received RNP or FMP recommendations to be implemented by either restorative or assigned nursing
staff on the units. She explained the clinical management team reviewed these recommendations and
associated orders in daily morning meetings and residents who required RNP or FMP services would be
identified at that time. The DON confirmed the Rehab Director was responsible for providing appropriate
documentation to the UMs who were expected to follow up and enter orders into the computer system. She
stated gentle placement of a rolled towel in the palm of a resident's contracted hand was a basic skill taught
to CNAs in school, and should be included on the [NAME] if recommended by therapy staff.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 9 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a Peripherally Inserted Central
Catheter (PICC) line dressing was changed as per professional standards of practice for 1 of 1 resident
reviewed for infection of a total sample of 51 residents, (#149).
Residents Affected - Few
Findings:
Resident #149 was admitted to the facility on [DATE] with diagnoses of osteomyelitis of vertebra, lumbar
region, sepsis, hemoptysis, chronic pain syndrome, acute and subacute endocarditis, Methicillin Resistant
Staphylococcus Aureus (MRSA), and chronic hepatitis.
Physician's order dated 2/25/22 read, change PICC line dressing q (every) week and PRN (as needed).
A PICC line is a thin, flexible tube that is inserted into a vein in the upper arm and guided (threaded) into a
large vein above the right side of the heart .It is used to give intravenous fluids, blood transfusion .and other
drugs. (retrieved from www.cancer.gov Definition of PICC 3/21/22)
On 3/07/22 at 4:36 PM, and on 3/08/22 at 4:20 PM, observations showed resident #149 with a PICC line to
his right upper arm, with dressing dated 2/27. The resident stated the PICC line was inserted in the
hospital, and he received intravenous (IV) antibiotic Vancomycin at 9AM, and 9 PM.
On 3/08/22 at 4:26 PM, the A Wing Unit Manager (UM) stated PICC line dressing was monitored every shift
and changed weekly and PRN. The resident's PICC line dressing was observed with the UM and she
confirmed the date on the dressing was 2/27/22.
Review of the resident's Medication Administration Record (MAR) and the Treatment Administration Record
(TAR) revealed a signature to indicate the PICC line dressing was changed on 2/25/22, and on 3/04/22.
However, the date observed on the PICC line dressing was 2/27/21 which was acknowledged by the UM.
On 03/08/22 at 4:35 PM, the Director of Nursing (DON) was made aware of discrepancies with the date on
the PICC line dressing, and the dates documented on the MAR/TAR regarding dressing changes.
On 03/08/22 at 4:40 PM, Registered Nurse (RN) G stated she did not remember if she changed the PICC
line dressing on 3/04/22 as indicated by her signature. RN G said she probably clicked on the dressing
change order indicating it was done and did not change the dressing, because something happened and
she had to leave. The RN stated and demonstrated a yes/no selection on the TAR for the resident's PICC
line dressing change. She verbalized she would select yes, before providing the treatment, and when the
treatment was provided, she would then save the response. RN G said she could have been pulled away, or
the resident refused his dressing change. When asked the protocol if the resident refused the treatment,
the RN stated the refusal would be documented. Review of the resident's progress notes with the RN
regarding refusal of dressing /treatment could not be identified. RN D reported she usually dated dressings
when completed.
On 3/08/22 at 5:00 PM, the DON stated the MAR/TAR should not be signed off until the task was
completed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 10 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Level of Harm - Minimal harm
or potential for actual harm
The facility's policy PICC/Midline/CVAD Dressing Change copyright 2021 read, It is the policy of this facility
to change peripherally inserted central catheter (PICC), midline or central venous access device (CVAD)
dressing, weekly or if soiled, in a manner to decrease potential; for infection and/or cross-contamination.
Physician's orders will specify type of dressing and frequency of changes.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 11 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure Oxygen (O2) therapy was administered
as per physician's order for 1 of 5 residents reviewed for O2 therapy of a total sample of 51 residents,
(#143).
Residents Affected - Few
Findings:
Resident #143 was admitted on [DATE] with diagnoses of encephalopathy, sepsis, atherosclerotic heart
disease, dementia without behavioral disturbance, acidosis, and anemia.
Physician's order on 3/02/22 read, Oxygen at 3 liters/minute (L/M) via nasal cannula (NC) as needed for
shortness of breath/for saturations below 92%.
On 3/07/22 at 12:07 PM, and 2:39 PM, and on 3/08/22 at 11:37 AM, showed resident #143 lying in bed with
his eyes closed. The oxygen concentrator was infusing at 2 L/M.
On 3/08/22 at 11:41 AM, Licensed Practical Nurse (LPN) K stated the resident was on oxygen at 2 L/M.
The resident's physician's order was reviewed with LPN K and she verbalized the order was for oxygen at 3
L/M. The resident's O2 settings were observed with LPN K and she acknowledged the O2 setting was at 2
L/M. LPN K explained oxygen was considered a medication that was administered by physician's order. She
recalled she did not check the resident's O2 setting at the beginning of her shift. She reported the
expectation was oxygen settings should be checked daily to ensure the residents received oxygen at the
ordered rate.
On 3/08/22 at 11:48 AM, the A Wing Unit Manager (UM) said O2 was considered a medication, and staff
must have physician's orders for administration. She stated O2 settings were to be checked every shift, to
ensure the O2 was on the correct L/M.
On 3/09/22 at 10:26 AM, the Director of Nursing (DON) stated O2 was a medication, administered by
physician's order, and part of the duty of nurses was to ensure O2 was at the correct flow, and administered
as ordered.
The facility's policy, Oxygen Administration copyright 2021 read, Oxygen is administered under orders of a
physician.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 12 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure medications were administered within
professional guidelines/parameters for 1 of 5 residents reviewed for unnecessary medication (#145) and
failed to ensure intravenous antibiotics were administered as per physician order for 2 residents, (#149,
#193) of a total sample of 51 residents.
Findings:
1. Review of resident #193's medical record documented he was admitted to the facility on [DATE] with
diagnoses including Pneumonia, Arteriosclerotic Heart Disease (ASHD), Esophageal Perforation, with
Intraabdominal infection, Elevated [NAME] Blood Cell Count and Abscess of the Stomach.
Review of the Medical Certification For Medicaid Long-Term Care Services and Patient Transfer Form
(3008) dated 03/03/22 documented the resident ambulated independently, was able to transfer self and was
partial weight-bearing.
Review of resident #193's plan of care dated 03/07/22 for resident has an active PNA (Pneumonia)
infection with intervention to administer medications as ordered.
On 03/09/22 at approximately 6 PM, a medication administration observation was conducted with resident
#193. Registered Nurse (RN) T stated resident #193 was due for his Ertapenem Sodium Solution 1 Gram
(GM) intravenous (IV) every evening over 30 minutes. She was unable to find the medication in the
medication cart so she went to the medication room. She returned with 6 bags of 100 milliliters (ml) of
Meropenem 1 GM. The 6 bags were labeled with resident #193's name and Meropenem 1 GM over 30
minutes until 03/11/22, dated 03/09/22 to be refilled 03/10/22. RN T said, The Pharmacy sent the wrong
medication. She then asked the facility's Nurse Practitioner (NP) if the Meropenem and Ertapenem were
the same medication. The NP responded, No they are different medications. At 6:19 PM, an empty IV bag
labeled Meropenem 1 GM/100 ml normal saline was observed hanging on an IV pole in resident #193's
room. RN T notified the 200 Unit Manager (UM) and at 6:24 PM the 200 UM stated, The pharmacy sent the
wrong medication. At 6:49 PM, the 200 UM verbalized there were 2 more IV bags of Meropenem in the
medication room and Ertapenem is in the medication dispensing machine located in the medication room.
On 03/09/22 at 6:55 PM, the Director of Nursing (DON) provided 4 more IV bags of Meropenem 1 GM.
On 03/09/22 at 6:59 PM, the Regional Nurse Consultant (RNC) stated the pharmacy had not delivered any
Ertapenem to the facility and Ertapenem may have been removed from the medication dispensing
machine. At 7:10 PM the RNC stated, Ertapenem had not been removed from the medication dispensing
machine.
Review of the Pharmacy Delivery Tracking Form for resident #193 dated 03/03/22-03/09/22 revealed
Meropenem 1 GM/100ml normal saline had been delivered on 03/05/22 at 8 AM (9 bags), 03/07/22 at 7:43
PM (6 bags) and on 03/09/22 at 6:13 PM (6 bags). No Ertapenem had been been delivered to the facility.
On 03/09/22 at 7:11 PM, 6 bags of IV Meropenem 1 GM were observed in the 200 Unit medication room.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 13 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 03/09/22 at 7:30 PM, during a telephone interview, the Pharmacist in Charge explained that Ertapenem
was originally ordered from the hospital and the order for Ertapenem was transcribed to the pharmacy. He
said the pharmacy did a Therapeutic Exchange from Ertapenem to Meropenem. The Pharmacist verbalized
the therapeutic exchange information was included on the first Meropenem IV medication labels but was
not included on the second Meropenem IV medication labels. He did not explain why the second order of
Meropenem IV labels did not contain the information for the therapeutic exchange from Ertapenem to
Meropenem. The Pharmacist explained the two medications were in the same classification of antibiotic
medications and resident #193 should have received the Meropenem 1 GM IV every 8 hours.
On 03/10/22 at 9:34 AM, the DON and RNC stated, Resident #193 had missed 6 doses of his IV
Meropenem.
Review of resident #193's physician's orders revealed the following orders:
Ertapenem Sodium Solution Reconstituted 1 gram (GM) intravenously (IV) every 24 hours for
intraabdominal infection with start date of 03/05/22 until 03/11/22.
Meropenem 1 GM/100 milliliters (ml) Normal Saline 1 GM IV three times a day for intraabdominal
infection/Gastrointestinal abscess/esophageal prolification with start date of 03/5/22 until 03/05/22.
A second order dated 03/09/22 for Ertapenem Sodium Solution Reconstituted 1 GM IV in the evening DO
NOT SUBSTITUTE relate to Pneumonia until 03/12/22 with start date of 03/07/22
A second order dated 03/05/22 for Meropenem 1 GM/100ml normal saline IV three times a day for
intraabdominal infection/gastrointestinal abscess/esophageal prolification until 03/05/22.
A third order dated 03/09/22 for Meropenem Solution Reconstituted 1 GM IV every 8 hours for
intraabdominal infection related to elevated [NAME] Blood Cell count (WBC) until 03/12/22
Review of the resident's Medication Administration Record (MAR) documented Ertapenem 1 GM IV every
24 ours with start date of 03/05/22 and discontinue date of 03/04/22. No medication was administered.
Meropenem 1 GM/100ml normal saline IV three time a day until 03/05/22 with start date of 03/05/22 was
administered on 03/05/22 at 6 AM, 2 PM and 10 PM. On 03/06/22 no IV medication had been administered
(3 doses omitted). Ertapenam 1 GM IV in the evening for DO NOT Substitute until 03/12/22 at 11:59 PM.
The medication was administered on 03/07/22 at 7 PM, 03/08/22 at 7 PM and on 03/09/22 at 7 PM. The
nurses signed they had administered Ertapenam when Ertapenem had never been delivered to the facility
and no Ertapenem had been removed from the medication dispensing machine. A total of 6 doses of
Meropenem were omitted. A total of 9 doses of Meropenem were omitted 03/06/22-03/09/22.
On 03/11/22 at 1:10 PM, the NP stated she did complete an order to not exchange the Ertapenem on
03/07/22. She said she had discussed this with resident #193's physician and he wanted the Ertapenem
administered once a day. The NP then recalled she had reviewed resident #193 Medication Administration
Record (MAR) on 03/07/22 and she was aware that resident #193 had not received any of his ordered IV
antibiotic on 03/06/22. She said she reordered the antibiotic again on 03/07/22. The NP did not indicate if
she had notified the facility of the omission of resident #193's IV antibiotic medication.
On 03/11/22 at 1:45 PM, a review of resident #193's MAR was conducted with the Administrator, RNC
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 14 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
and DON. The Administrator, RNC and DON identified that resident #193 had missed a total of 9 doses of
ordered IV Meropenem. The Administrator, RNC and DON verbalized the NP had not made them aware of
the omission error for resident #193 Meropenem on 03/06/22.
2. Resident #149 was admitted to the facility on [DATE] with diagnoses of osteomyelitis of vertebra, lumbar
region, sepsis, hemoptysis, chronic pain syndrome, acute and subacute endocarditis, Methicillin Resistant
Staphylococcus Aureus (MRSA), and chronic hepatitis.
Review of the resident's physician orders revealed the following: 3/02/22 Vancomycin 1.0 gram (gm) every
(Q) 8 hours related to osteomyelitis of vertebra, end date 3/03/21. 3/03/21 Vancomycin 1.25 gm two times a
day, end date 3/07/21.
On 3/07/22 at 4:36 PM, resident #149 stated he received intravenous (IV) antibiotic Vancomycin at 9AM,
and 9 PM daily, and had not received his 9 AM dose yet. The resident said he was told there was some
mix-up with the pharmacy.
On 03/08/22 at 4:20 PM, resident #149 verbalized he was previously on Vancomycin 1 gm, but was now
getting Vancomycin 1 gm, and was told the facility was having some problem with the pharmacy regarding
the dose.
Progress note dated 3/07/22 at 5:15 PM read, Call placed to pharmacy at 0745 regarding dosage of
Vancomycin available. Per pharmacy medication to be delivered on later run. Per APRN (Advance Practice
Registered Nurse) 0900 1.25 gm dose discontinued. New order received for 1700 (5 PM) dose of
Vancomycin 1 gm IV .
Review of the Delivery Tracking obtained from the pharmacy for the resident's Vancomycin for the period
2/24/22 to 3/09/22 revealed the following: Twelve doses of Vancomycin 1 GM was delivered to the facility on
2/25/22 at 7:11 AM. Nine doses of Vancomycin 1 GM was delivered on 3/02/22 at 11:32 AM, and on
3/02/22 at 5:27 PM three doses of Vancomycin 1 GM was delivered to the facility. On 3/03/21 at 6:22 AM
four doses of Vancomycin 1.25 GM was delivered to the facility. Four additional doses of Vancomycin 1.25
GM was delivered to the facility on 3/07/22 at 7:43 PM.
Vancomycin 1.25 GM was not available for the resident's 9 AM dose on 3/07/22.
The Medication Administration Record (MAR) was compared with the Delivery Tracking and revealed the
four doses of Vancomycin 1.25 gm should have been administered on 3/03/22 at 9 PM, 3/04/22 9 AM and 9
PM, and the final dose should have been administered on 3/05/22 at 9 AM. Documentation on the MAR
indicated Vancomycin 1.25 gm was administered on 3/03/22 at 9 PM, 3/04/22 at 9 AM and 9 PM, 3/05/22 at
9 AM, and 9 PM, 3/06/22 at 9 AM and 9 PM. However, only four doses of the Vancomycin 1.25 was
delivered by the pharmacy. Another delivery of Vancomycin 1.25 mg was not delivered until 3/07/22 at 7:43
PM. This was confirmed by the Director of Nursing (DON).
03/09/22 at 10:17 AM, the DON stated she spoke with some of the nurses who administered the
Vancomycin on 3/05/22 at 9 PM, and on 3/06/22 at 9 AM and 9 PM, and the nurses verbalized to her they
administered the correct dose. The DON confirmed the pharmacy delivered four doses of Vancomycin 1.25
G on 3/03/22 and could not say where the doses that were administered on 3/05/22 at 9 PM, and 3/06/22
at 9 AM and 9 PM came from. The DON stated protocol if medication was not available, the nurse should
call the pharmacy, check the emergency kit, and if not available, notify the physician for adjustment of the
order.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 15 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
On 03/09/22 10:38 AM, Registered Nurse (RN) H stated she worked on the 7 AM-3 PM shift on 3/05/22,
and 3/06/22, and resident #145 was on 1.25 gm of Vancomycin IV. RN H stated two bags of Vancomycin
1.25 gm were in the refrigerator on Saturday 3/05/22. She said she checked the dosage prior to
administration both days and administered Vancomycin 1.25 gm at 9 AM on both days She stated, I cannot
speak for the 9 PM dose.
Residents Affected - Few
On 03/09/22 at 3:49 PM, the DON stated she reviewed the Delivery tracking of the medication from the
pharmacy and four doses of Vancomycin 1.25 gm were delivered on 3/03/22 at 6:22 AM. She reviewed the
physician's order sheet (POS), which showed Vancomycin 1.25 gm was ordered for 3/03/22 starting at 9
PM. The MAR showed Vancomycin 1.25 gm was administered on 3/03/22 at 9 PM, 3/04/22 at 9 AM, and 9
PM, and the fourth dose was administered on 3/05/22 at 9 AM. She verbalized she spoke to the nurses,
and they told her they gave Vancomycin 1.25 gm. She said there was a lot of Vancomycin 1 gm available in
the medication room, and most likely 1 gm was administered instead of 1.25 gm, since the next delivery of
Vancomycin 1.25 gm was on 3/07/22 at 7:45 PM. The DON stated she could not confirm what dose of
Vancomycin was administer on 3/05/22 at 9 PM, and on 3/6/22 at 9 AM, and 9 PM.
On 3/09/22 at 4:09 PM, the Regional Nurse Consultant (RNC) reported the DON obtained a statement from
RN H who worked on 3/05/22, and 3/06/22 and documented administration of the 9 AM doses on those
days. The RNC stated the DON was working on getting statements from the other nurses who signed off on
the MAR. She said, it appears dosages of Vancomycin 1 gm was available, but none of the 1.25 gm, and
the DON would be reporting a medication discrepancy.
In a telephone interview on 3/10/22 at 10:20 AM, Licensed Practical Nurse (LPN) J verbalized she worked
7 PM-7 AM on 3/05/22, and 3/06/22. LPN J stated she distinctly remembered getting Vancomycin 1.25 gm
from the refrigerator, two bags were available, and she administered 1.25 gm to the resident on both days.
She verbalized she checked her order against the medication, and had it sit out for a while because it was
cold. She stated she called the pharmacy and placed an order for the 1.25 gm dosage and reported to LPN
K that the resident's dose was not available. She stated LPN K said some was in the medication room, and
she told LPN K that it was the wrong dose. When informed that only four doses of Vancomycin 1.25 gm was
delivered from the pharmacy, LPN J stated she could not speak for other nurses regarding the dosage that
was administered.
The facility's policy Medication Administration copyright 2021 read, Review MAR to identify medication to
be administered. Compare medication source .with MAR to verify resident name, medication name, form,
dose, route, and time .
3. Resident #145 was admitted to the facility on [DATE] with diagnoses including, acute osteomyelitis right
ankle, rheumatoid arthritis, atrial fibrillation, hypertension, diabetes type II, and bacteremia.
On 3/07/22 at 11:26 AM, resident #145 stated he had not received his regular morning medications yet and
added his medications were late a number of times. The resident verbalized his medications were nearly
two and a half hours late. He explained he had rheumatoid arthritis, and if he did not get his medication,
Lyrica on time, it caused pain and spasms.
On 3/07/22 at 12:24 PM, Licensed Practical Nurse (LPN) K was observed standing at the resident's room
pulling medications from her medication cart.
On 3/07/22 at 2:13 PM, LPN K stated resident #145 received his 9 AM medications at noon. She said
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 16 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the protocol for medications administered late was to inform management, and to make the physician
aware. LPN K stated she called the physician but did not document the communication.
Review of the Medication Admin Audit Report for the day shift on 3/07/22 revealed the following: Resident
#145 received his scheduled 9 AM medications between 12:21 PM and 12:33 PM including Lyrica 150
milligram (mg) ordered two times daily for chronic pain, Amlodipine 10 mg, and Carvedilol 12.5 mg ordered
daily for high blood pressure, Prednisone 10 mg ordered daily for inflammation, Eliquis 5 mg ordered two
times daily for clot prevention, Bumex 1 mg ordered two times daily for edema, and Buspirone 30 mg
ordered two times daily for anxiety. His scheduled 2 PM antibiotic Cefazolin 2 gram ordered every 8 hours
for osteomyelitis was administered at 4:16 PM.
On 3/10/22 at 11:14 AM, the A Wing Unit Manager (UM) explained staff had one hour before and one hour
after the scheduled time to administer medications. The resident's Medication Admin Audit Report was
reviewed with the UM. She acknowledged the resident's 9 AM medications were administered outside of
the parameters on 3/07/22. The resident's clinical records were also reviewed with the UM. She noted there
was no documentation to indicate the physician was made aware of the resident's medications being
administered late.
On 3/10/22 at 11:27 AM, LPN K stated she was behind on medications on 3/07/22, just as I am today and
resident #145 received his medications late. The Medication Admin Audit Report for the resident was
reviewed with LPN K. She confirmed she gave the resident's medications outside of parameter of one hour
before and one hour after the scheduled time.
On 3/10/22 at 11:35 AM, the Director of Nursing (DON) stated nurses had a window of one hour before and
one hour after scheduled time to administer medications. She said she expected staff would administer
medications timely. The DON said if the nurse was late, she should make management and the physician
aware. The Medication Admin Audit Report was reviewed with the DON. She indicated medications were
administered outside of parameter on the day shift on 3/07/22.
The facility's policy Medication Administration copyright 2021 read Medications are administered by
licensed nurses .as ordered by the physician and in accordance with professional standards of practice.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 17 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0791
Provide or obtain dental services for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to obtain dental services for 1 of 2 residents
reviewed for dental services out of a total sample of 51 residents, (#84).
Residents Affected - Few
Findings:
Review of resident #84's medical record documented she was admitted to the facility on [DATE] with
diagnoses including Metabolic Encephalopathy, Epilepsy, Seizures, Cerebral Vascular Accident (CVA) and
Acute Respiratory Failure.
Review of the Annual Minimum Data Set (MDS) assessment dated [DATE] documented she had no
cognitive issues, was on a mechanically altered/therapeutic diet and had obvious or likely cavity or broken
teeth.
Review of resident #84's plan of care noted resident had a dental or oral problem related to broken teeth
dated 02/28/22. The goal included the resident to be free of infection, pain or bleeding in the oral cavity
through review date of 06/03/22. The intervention included dental referral as needed.
On 03/07/22 at 1:32 PM, resident #84 stated she had been missing her front bottom teeth and she told
them that she had a tooth that was cracked and it needed to be fixed. They never offered me dental
services.
Review of the admission Assessment Oral Evaluation dated 12/09/21 documented resident was edentulous
(no natural teeth) and no dentures. On 01/20/22 and on 02/08/22 the Oral Evaluations documented no
missing teeth and no dentures.
On 03/11/22 at 3:43 PM, the Director of Nursing (DON) stated she had reviewed the three Oral Evaluations
and she could not explain the documentation. The DON explained, If you are edentulous it means you have
no teeth. The DON then noted she was not sure which documentation for resident #84's oral status was
correct.
On 03/09/22 at 11:55 AM, the Social Service Director (SSD) said she was responsible for the facility's
dental program for residents with dental issues. She noted the process was to refer residents with dental
issues to the contracted dental office. She said the dental office had a Medicaid funded program for
residents with dental issues. The SSD explained she sends the resident's enrollment form and face sheet to
the dental office and the resident is placed on a list to be seen by the dentist. The SSD confirmed resident
#84 was on Medicaid, had a care plan for dental issues related to broken teeth, and was on a mechanically
altered diet. The SSD checked the list and said the resident was not on the list to be seen by the dentist.
Review of the dental list for March 2022 revealed resident #84 had not been placed on the list to be seen by
the dentist.
On 03/09/22 at 3:56 PM, the SSD explained resident #84 needed to be seen by and I am not sure why she
was not put on the list when she was assessed with dental concerns.
On 03/09/22 at 4:13 PM, the DON stated the admission care plan dated 2/28/22 documented the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 18 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0791
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
resident had dental issues related to broken teeth. She added, The dental process stopped and the facility
did not obtain dental services for resident #84's needs.
Review of the Facility's Dental Services Policy, not dated, read, Policy: It is the policy of this facility to assist
residents in obtaining routine (to the extent covered under the State plan) and emergency dental care.
Definitions: Routine dental services means an annual inspection of the oral cavity for signs of disease .
dental cleaning, fillings . Emergency dental services includes services needed to treat . broken or otherwise
damaged teeth . that required immediate attention by a dentist . Policy Explanation and Compliance
Guidelines: 1. The dental needs of each resident are identified through the physical assessment and MDS
assessment process, and are addressed in each resident's plan of care . 2. Residents and/or resident
representatives, during the admission process, are notified of dental services available under the State plan
. a. The facility will assist residents who are eligible and wish to participate to apply for reimbursement for
dental services . 3. The Social Services Director maintains contact information for providers of dental
services that are available to facility residents at nominal cost.
Event ID:
Facility ID:
105464
If continuation sheet
Page 19 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure the facility's oxygen concentrator
external filters were clean and in safe operating condition for 3 of 6 residents reviewed for respiratory care
out of a total sample of 51 residents, (#37, #84, #197).
Residents Affected - Some
Findings:
Review of resident #37's medical record documented he was admitted to the facility on [DATE] with
diagnoses including Chronic Obstructive Pulmonary Disease (COPD) and Acute and Chronic Respiratory
Failure
Review of the physician's orders revealed oxygen at 4 liters (L) per minute via nasal cannula.
Review of the 5 day Minimum Data Set (MDS) assessment dated [DATE] documented resident received
oxygen therapy.
Review of resident #37's plan of care for at risk for cardiovascular complications dated 07/20/20 with
intervention to administer oxygen as ordered.
Observations conducted on 03/07/22 at 2:43 PM, 03/08/22 at 10:37 AM and on 03/09/22 at 10:21 AM
revealed the oxygen concentrator's external filter was covered with gray dust.
Review of resident #84's medical record noted she was admitted to the facility on [DATE] with diagnoses
including Pneumonia and Acute Respiratory Failure with Hypoxia.
Review of the physician's orders revealed oxygen at 2 L per minute via nasal cannula.
Review of the admission MDS assessment dated [DATE] documented resident received oxygen therapy.
Review of the resident's plan of care for at risk for cardiovascular complications dated 01/24/22 with
intervention to administer oxygen per physician order.
Observations conducted on 03/07/22 at 1:44 PM, 03/08/22 at 10:32 AM, and 03/09/22 at 10:31 AM
revealed the oxygen concentrator's external filter was covered with gray dust.
Review of resident #197's medical record revealed he was admitted to the facility on [DATE] with diagnoses
including Pneumonia, Chronic Obstructive Pulmonary Disease and Malignant Neoplasm of Bronchus or
Lung.
Review of the physician's orders documented oxygen at 3 L per minute via nasal cannula.
Review of the admission MDS assessment dated [DATE] documented he received oxygen therapy.
Review of resident #197's plan of care for at risk for cardiovascular complications dated 03/01/22 noted
intervention to administer oxygen as ordered.
Observations conducted on 03/07/22 at 11 AM, 03/08/22 at 11:09 AM, 03/09/22 at 9:45 and 11:02 AM
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 20 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105464
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Anchor Care & Rehabilitation Center
1515 Port Malabar Blvd NE
Palm Bay, FL 32905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
revealed the oxygen concentrator's external filter covered with gray dust.
Level of Harm - Minimal harm
or potential for actual harm
On 03/09/22 at 11:02 AM, the Director of Nursing (DON) stated residents #37's, #84's and #197's oxygen
concentrator external filters were soiled with gray dust and needed to be cleaned. She explained she was
unsure who was responsible to clean the external filters. It may be maintenance staff or the central supply
person. The DON explained the purpose of the external filters was to remove dust and particles from the
room air entering the concentrator. The concentrator then delivers clean oxygen to the resident at the liter
flow ordered by the physician. She then indicated if the external filter was soiled it would not function
properly.
Residents Affected - Some
03/09/22 at 11:48 AM, the Central Supply employee stated he was not responsible for cleaning the oxygen
concentrator filters.
03/09/22 at 12:40 PM, the Maintenance Director stated he had never been responsible for cleaning the
external filters on the oxygen concentrators.
Review of the Facility's Oxygen Administration Policy, not dated, read, Policy: Oxygen is administered to
residents who need it, consistent with professional standards of practice, the comprehensive
person-centered care plans, and the resident's goals and preferences . 5 . Other infection control measures
include: a. Follow manufacturer recommendations for the frequency of cleaning equipment filters .
Review of the .Oxygen Concentrator Instruction Guide, not dated, read, . (page 8) Air Filter, The air filter
should be inspected periodically and cleaned as needed by the user or care giver. Replace if torn or
damaged. To clean, these steps should be followed: The frequency of inspection and cleaning of filter may
be dependent upon environmental conditions like dust and lint. 1. Remove the air filter located on the back
of the unit. 2. Wash in a solution of warm water and dishwashing detergent. 3. Rinse thoroughly with warm
tap water and towel dry. The filter should be completely dry before reinstalling .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105464
If continuation sheet
Page 21 of 21