F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to ensure that a resident who was continent of bladder and
bowel on admission received services and assistance to maintain continence unless his or her clinical
condition was or became such that continence was not possible to maintain, and that a resident who was
incontinent, received appropriate treatment and services to restore continence to the extent possible, for
two (Residents #5 and #6) of six residents sampled. Specifically, these residents were placed in briefs and
were not offered other means of toileting. Failure to maintain continence or attempt to improve incontinence,
when possible, could lead to functional loss and impaired dignity.
The findings include:
During an interview with Director of Rehabilitation (DOR) B on 6/12/2023 at 4:42 p.m., she stated
Occupational Therapy assessed residents upon admission, while the Certified Nursing Assistants (CNAs)
assessed the residents' toileting functioning levels. Therapists promoted dignity and the resident trying to
use the bathroom. They did not encourage the use of incontinence pads. The goal was to get the residents
to use the toilet, however, if it was not safe for the staff, then therapy would encourage a bedside commode
or bedpan for the resident's use. Therapy worked with residents to find the most dignified way for them to
use the bathroom.
On 6/13/2023 at 12:42 p.m., Resident #5 was observed in his room with his personal Case Manager. The
resident stated he was aware of his rights in the facility. When asked about toileting, he stated he could go
to the bathroom on his own. If he had an accident in his brief, staff would come in and help him get cleaned
up. He confirmed that he was wearing a brief at the time of the interview and stated he preferred to use the
toilet or the urinal. No urinal was observed in the resident's room or bathroom. He stated he could walk to
the bathroom with the use of his walker. A walker was observed within his reach. An interview was also
conducted with the resident's Case Manager who was in the resident's room at the time. She stated she
had concerns that the facility was causing Resident #5 to become incontinent by forcing him to wear
incontinence briefs. She stated upon admission, he was fully continent and his episodes of incontinence
had begun to increase. In the past, she had spoken with DOR B regarding Resident #5 having a urinal in
his room to promote and maintain urinary continence; however, someone kept removing it. She addressed
this again on 6/12/2023 with DOR B who provided the resident with another urinal at that time; however,
when the Case Manager arrived on the morning of 6/13/2023, the urinal had been removed from the
resident's room again.
A record review revealed that Resident #5 was admitted into the facility on 4/8/2023. His diagnoses
included unspecified fracture of left femur - subsequent encounter for closed fracture with routine healing;
unspecified dementia; atrial fibrillation; fecal impaction and peripheral vascular disease.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105468
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A review of the admission Minimum Data Set (MDS) assessment, dated 4/15/2023, revealed that Resident
#5's Brief Interview for Mental Status (BIMS) score was 15/15, indicating intact cognition. He was totally
dependent on staff for transfers and locomotion on and off the nursing unit. He required extensive
assistance with personal hygiene, toilet use, dressing and bed mobility, with supervision required for eating.
At the time of the assessment, he was documented as occasionally incontinent of bladder and frequently
incontinent of bowel.
A review of Resident #5's Care Plan, revealed focus areas including Falls and ADL (Activities of Daily
Living) Self-Care Performance Deficit. Toileting and/or incontinence was not among the focus areas
addressed in the resident's Care Plan.
On 6/13/2023 at 1:11 p.m., Resident #6 was observed sitting in her room. She stated she was in the facility
for short-term rehabilitation. When asked about toileting, she stated she was continent. The facility required
her to wear incontinent briefs because they didn't want her to put any pressure on her foot. She didn't want
to wear the brief and preferred to use the bedside commode. She was asked if she had been offered a
bedpan for use. She stated no. She stated she was agreeable to using a bedpan. The facility staff had not
offered any alternate toileting means; she had been wearing the incontinence briefs since her admission.
A record review revealed that Resident #6 was admitted to the facility on [DATE]. Her diagnoses included
effusion right knee; cerebral infarction; acute kidney failure; atrial fibrillation and a need for assistance with
personal care.
At the time of the survey the resident's MDS assessment had not been completed.
A review of the Baseline Care Plan, initiated on 6/10/2023, revealed the following: FOCUS: Resident has
urinary incontinence GOAL: Resident will not develop complications associated with urinary incontinence.
INTERVENTIONS/TASKS: Resident has or is at risk for urinary incontinence. Check every 2-3 hours and/or
as required for incontinence. Provide incontinence care as needed. If the resident has some control, check
with resident every 2-3 hours for need to toilet. Encourage to ask for assistance in advance of need and not
wait until need to urinate is urgent.
During an interview with DOR B on 6/13/2023 at 2:23 p.m., she stated there was never a reason a resident
should not be permitted to use the bathroom. She added that the resident's safety would be taken into
consideration. Regarding Resident #5, she stated he was currently receiving therapy. He was starting to
progress with moderate assistance and recently started walking a distance of 35 feet. She confirmed she
had been speaking with his Case Manager regarding his progress and toileting concerns. She denied
knowledge of reasons that would prohibit Resident #5 from having a urinal or being assisted to the
bathroom. She stated the nursing department provided residents with urinals and they were stored in the
central supply room. Regarding Resident #6, DOR B stated she was a readmission. The resident required
total assistance from staff at this time with use of a mechanical lift. She stated the use of the incontinence
brief was a recommendation based on safety; however, alternatives should be offered. She added the
recommendation was always to offer an alternative to voiding on the sheets or in a brief. The bedpan was
an option for use. There was nothing preventing the resident from using the bedpan. She should not be
forced to wear a brief.
During an interview with Registered Nurse (RN) A on 6/13/2023 at 2:40 p.m., she stated she was familiar
with Resident #5. She referred to him as incontinent; however, she was unsure if he was able to alert staff
when he had to use the bathroom. She stated on 6/12/2023 she spoke with his Case
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Manager about him using the urinal. The facility was addressing that request. She confirmed that nursing
did provide the urinals. When advised about the urinal being removed from Resident #5's room, she stated
she was not aware that it had been removed again. She stated she would speak with the CNAs about it.
She was somewhat familiar with Resident #6. If Resident #6 activated her call light and asked to use the
bathroom, she should have been permitted to use the bedpan.
Residents Affected - Few
A review of the facility's policy for Standards and Guidelines Perineal/Incontinence Care Manual: Nursing
Date Implemented: 3/1/2021: Dated 3/1/2021 revealed:
Guidelines: #5 The facility must ensure that a resident who is continent of bladder and bowel on admission
receives services and assistance to maintain continence unless his or her clinical condition is or becomes
such that continence is not possible to maintain.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 3 of 3