F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure that one (Resident #85) of a total
sample of 34 residents, received housekeeping services to maintain a sanitary interior in their room.
The findings include:
A review of the medical record revealed that Resident #85 was initially admitted to the facility on [DATE],
and was re-admitted on [DATE]. His diagnoses included the following: Encounter for other orthopedic
aftercare, fracture of unspecified part of neck of left femur, subsequent encounter for closed fracture with
routine healing, unspecified fracture of the lower end of left radius, subsequent encounter for closed
fracture with routine healing, and diabetes mellitus with unspecified diabetic retinopathy. A review of the
admission minimum data set (MDS) assessment, dated 7/26/23, revealed that a brief interview for mental
status (BIMS) was not conducted because the resident was rarely/never understood. The facility staff
documented Resident #85's cognitive status as moderately impaired.
On 10/23/23 at 10:45 AM, Resident #85's room was observed. The floor adjacent to the resident's bed, an
approximate three by three-feet-wide area, was covered with splatters of a red and orange substance on
the floor near the upper left hand corner of the resident's bed. Multiple splatters of the red and orange
substance were on the baseboard near the upper left side of the resident's bed, and multiple splatters of
the red and orange substance were on the upper left side of the resident's bed rail. (Photographic evidence
obtained) The resident explained that the splatters were a result of his vomiting the night before.
On 10/23/23 at 2:25 PM, a second observation was made of the splatters of red and orange substance on
the floor near the upper left hand corner of the resident's bed, multiple splatters of the red and orange
substance on the baseboard near the upper left of the resident's bed, and multiple splatters of the red and
orange substance on the upper left side of the resident's bed rail. There had been no change since the
previous observation on 10/23/23 at 10:45 AM. (Photographic evidence obtained).
On 10/24/23 at 10:12 AM, an observation of the resident's room revealed that the areas splattered with the
red and orange substance had been partially cleaned.
On 10/26/23 at 10:30 AM, Certified Nursing Assistant (CNA) E reported that she was assigned to care for
Resident #85. She stated she did not notice the splatters of a red and orange substance on the resident's
floor.
On 10/26/23 at 11:00 AM, Registered Nurse (RN) F explained that she did not observe the red and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
105468
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
orange splatters on the resident's floor. If she were to observe a mess in a resident's room, she would not
walk past it, but clean it up.
On 10/26/23 at 11:08 AM, Licensed Practical Nurse (LPN) G reported that she did not observe splatters of
a red and orange substance while in the resident's room performing bedside blood glucose monitoring.
Residents Affected - Few
On 10/26/23 at 11:21 AM, Housekeeper I reported that she was assigned to Resident #85's room. She
explained that she did not see splatters of the red and orange substance on the floor or bedrail in the
resident's room.
On 10/26/23 at 11:30 AM, CNA H reported that she was familiar with Resident #85 and said she noticed
what appeared to be soup splattered in the resident's room on 10/23/23. She reported it to housekeeping
that day. She said the resident did not complain of an upset stomach. The resident often put food on the
bedroom floor with the intent to feed his cats and dogs, which were not in the facility. She also explained the
resident had soup and a sandwich the night before (10/22/23), and housekeeping thought the spill on the
floor was tomato soup.
On 10/26/23 at 12:42 PM, the Director of Housekeeping and Laundry was interviewed and reported
resident rooms and bathrooms had a regular daily clean, which included wiping down hard surfaces,
sweeping and mopping to disinfect the floor. Bathroom supplies, such as hand soap and paper towels were
replenished. Rooms were deep cleaned once a month or more frequently if needed. If a CNA or nurse saw
a mess in a resident's room, they were expected to contact Housekeeping and request housekeeping
services. If Housekeeping Services observed a mess on the floor, they were expected to clean it up.
Housekeeping began cleaning resident rooms at 8:00 AM and finished at 3:00 PM. From 3:00 PM to 8:00
PM, someone from Housekeeping was available to do as needed cleaning.
A review of the facility's Daily Resident/Patient Room Cleaning process noted required items to conduct
cleaning services and a procedure. The room cleaning tasks should be performed in the following order:
Straighten up the resident's room, dust all flat surfaces with a cloth and disinfectant, clean the air vent
covers, and spot clean all necessary areas; dust mop the floor and sweep all trash and debris to the door
and pick it up wit the dustpan . wet mop the room using disinfectant .
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 2 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure that one (Resident #52) of four
residents reviewed for inability to carry out Activities of Daily Living (ADLs), from a total sample of 34
residents, received proper grooming.
Residents Affected - Few
The findings include:
A review of Resident #52's medical record revealed that he was initially admitted to the facility on [DATE]
and was re-admitted on [DATE]. His diagnoses included the following: orthopedic aftercare, fracture of
unspecified part of neck of left femur, subsequent encounter for closed fracture with routine healing,
unspecified fracture of the lower end of left radius, subsequent encounter for closed fracture with routine
healing, and diabetes mellitus with unspecified diabetic retinopathy. A review of the quarterly minimum data
set (MDS) assessment, dated 8/2/23, revealed a brief interview for mental status (BIMS) score of 10 out of
15 possible points, indicating moderate cognitive impairment.
On 10/23/23 at 10:45 AM, Resident #52 was observed with facial hair on his chin, cheeks, and upper lip,
which measured approximately one and three quarter inches long. The resident explained that the long
facial hair bothered him, and he had requested that the staff trim his facial hair several months ago but no
one responded. He also stated he disliked the long hair on his upper lip, which came into contact with his
mouth while he spoke and ate.
On 10/24/23 at 10:24 AM, Resident #52 was observed with five of ten fingernails extending approximately
one half inch beyond his fingertips. (Photographic evidence obtained) Many of the long fingernails were
jagged. The resident explained that he did not like his fingernails so long, and had asked facility staff
multiple times to trim his nails. The resident also said he touched his face often and was fearful he would
scratch his eye with such long, jagged nails.
On 10/26/23 at 10:30 AM, Certified Nursing Assistant (CNA) E, assigned to provide care to the resident,
reported that she was familiar with the resident and his activities of daily living needs. She explained that
she did not notice the resident's long facial hair or long fingernails. She said she could not recall the
resident asking to have his facial hair or nails trimmed.
On 10/26/23 at 11:00 AM, Registered Nurse (RN) F, assigned to Resident #52's hallway, reported that she
was familiar with the resident and his activities of daily living needs. She explained that routine care of
residents should include daily observations of resident appearance and grooming needs. When a resident's
nails were excessively long and had grown past the top of the fingers, they should be trimmed because
long nails could potentially cause a resident to scratch themself. The process to trim nails was to clean the
nail, soak the nail and either file down or clip the nail tip to shorten the length. She stated that when a
resident's facial hair was long, or grew over the lip, the facial hair should be trimmed. She explained that
shaving facial hair should be part of the daily routine while providing residents with activities of daily living
care.
On 10/26/23 at 11:08 AM, Licensed Practical Nurse (LPN) G reported that she was assigned to care for
Resident #52. She explained that when she encountered the resident, the resident did not request her to
shorten his nails or facial hair. LPN G expressed that she performed blood glucose monitoring for the
resident and did not notice the length of his nails while checking his blood glucose level. She explained that
she used to work as a certified nursing assistant and was well familiar with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 3 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
providing activities of daily living and grooming care.
Level of Harm - Minimal harm
or potential for actual harm
On 10/26/23 at 11:25 AM, LPN D reported that she worked at the facility on an as needed basis and
provided the names of staff assigned to care for the resident.
Residents Affected - Few
On 10/26/23 at 11:30 AM, CNA H explained that she was assigned to provide care to Resident #52 during
the day shift and was familiar with the care the resident required. She expressed that she did not notice the
resident had excessively long fingernails. She reported that the resident did not request that his nails or
facial hair be trimmed. If she noticed the resident's nails or facial hair was long, she would have trimmed the
facial hair and nails.
A review of the resident's medical record revealed no documented evidence that the resident refused care
or assistance in activities of daily living.
A review of the facility's Standards and Guidelines: Activity Care and Assistance Manual - Nursing
(Implemented on 01/15/21 and Reviewed/Revised on 1/15/21), documented Personal Hygiene: How
resident maintains personal hygiene, including combing hair, brushing teeth, shaving .
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 4 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff, resident and family interviews, record review, and facility policy review, the
facility failed to ensure that one (Resident #36) of two residents reviewed for skin conditions, from a total of
34 residents sampled, received wound treatment and care in accordance with professional standards of
practice and the comprehensive person-centered care plan.
Residents Affected - Few
The findings include:
On 10/23/23 at 12:30 pm, Resident #36 was observed sitting up in a wheelchair in his room, next to his
bed, dressed in day clothes. Both of his lower extremities were observed with a dressing on each leg. The
dressings were dated as follows: 10/18/23 on the right lower leg, and 10/22/23 on the left lower leg.
Observation of the left lower leg dressing revealed reddened skin with a small black area at the furthest end
visible outside of the dressing area. The dressing had a small amount of drainage visible on the top and
bottom of the dressing. The dressing on the right lower leg was dated 10/18 and had a second (undated)
dressing on top of it with one spot of drainage noted on the right side of the second dressing. The resident
was asked how often his leg dressings were changed, and he replied that he wasn't sure.
On 10/24/23 at 3:15 pm, Resident #36 was observed lying in bed. His wife was visiting at bedside. She was
asked if she knew how often wound care was provided to the resident's legs. She stated, I think it's every
other day. Dressings were still dated 10/18/23 on the right lower leg and 10/22/23 on the left lower leg. The
left lower leg dressing observation revealed reddened skin with a black area at furthest end visible outside
of the dressing area. The dressing had drainage visible on the top and bottom of the dressing. The dressing
on the right lower leg, dated 10/18, was observed with a second (undated) dressing on top of it with one
spot of drainage noted on the right side of second dressing. (Photographic evidence obtained)
On 10/24/23 at 3:25 pm, Licensed Practical Nurse (LPN) A/Wound Care Nurse was observed in the 100
hallway at a treatment cart. She was asked if she was the wound care nurse. She stated yes. She was
asked if she had any other wound treatments or assessments on this hallway to complete. She stated just
one at the end of the hallway. She and the wound care physician were observed entering the room at the
end of the hallway. They were not observed entering Resident #36's room.
On 10/25/23 at 6:55 am, Resident #36 was observed lying in bed. He was asked if his leg dressings had
been changed. He stated I don't think so. Look and see. Observation of both lower extremities revealed a
dressing on the right lower leg dated 10/18, and a left lower leg dressing dated 10/22. The left lower leg
dressing observation revealed reddened skin with a black area at the furthest end visible outside of the
dressing area. The dressing had drainage visible on the top and bottom of the dressing. The right lower leg
dressing had a second (undated) dressing on top of the dressing dated 10/18, with one spot of drainage
noted on the right side of second dressing. (Photographic evidence obtained)
A review of Resident #36's medical record revealed a physician's order dated 10/9/2023, which read:
Cleanse denuded area on right lower extremity with normal saline, pay dry. Apply Xeroform, cover with
border gauze every day shift, every 3 days for wound care. The medical record review did not reveal a
wound care order for the resident's left lower extremity. Further review of the record revealed an electronic
treatment administration record (eTAR), which showed that the treatment for the right lower leg had been
signed off by nursing as though care had been provided as ordered on October 10,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 5 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
13, 19, and 22 (2023).
Level of Harm - Minimal harm
or potential for actual harm
A review of the person-centered care plan for Resident #36 revealed:
Focus (7/10/23) The resident has potential/actual impairment to skin integrity related to history cellulitis.
Residents Affected - Few
Goal: The resident will be free from injury through the review date. The resident will maintain or develop
clean and intact skin by the review date.
Interventions: Administer treatments as ordered and monitor for effectiveness. Monitor/document location,
size, and treatment of skin injury. Record abnormalities.
In an interview with LPN A/Wound Care Nurse on 10/26/23 at 10:50 am, she was asked about Resident
#36's lower extremity wounds. She stated, Yes, he bumped his right lower leg. It was about a month ago.
His wife came and told me, and I observed a skin tear and the area was denuded. His left lower leg, when I
went in to see him yesterday I saw someone had placed a dressing, but no one had told me about it, so I
wasn't aware. It looks like a skin tear area. He has a history of Peripheral Vascular Disease (PVD) and
edema, and he does get skin tears easily. He also has a history of vascular wounds, but those are all
completely healed at this time. She was asked what the treatments for each lower leg wound were. She
stated, Both wounds are cleansed with normal saline and Xeroform is applied and then covered with a
border gauze. She was asked how often the dressings were changed. She stated, Every three days. She
was asked who changed the dressings. She stated, I do if it falls on a weekday. If it falls on the weekend,
the floor nurse assigned to the resident changes the dressings. She was asked why the dressing for the
right lower extremity hadn't been changed from 10/18/23 until 10/25/23. She stated, I don't know. I think it
was due to be changed on the weekend. The nurse must not have changed it. I changed it yesterday. She
was asked if she knew why the treatment was signed off as having been completed on 10/22/23. She
stated, No, I don't know why it was signed off if it wasn't completed. She was asked to confirm that the
dressing on the resident's right lower extremity had not been changed as ordered for seven days. She
stated, That's correct. She was asked to clarify whether the left lower extremity had any wound care due
when she discovered the dressing on that area yesterday. She stated, No, he didn't have any wound care
due for his left lower leg. I found the dressing dated 10/22 yesterday and no one had told me anything about
it. I called the doctor and got an order.
A review of the facility's policy titled Wound Care (revised 1/15/21) revealed: Standard: It will be the
standard of this facility to provide assessment and identification of residents at risk of developing pressure
injuries, other wounds, and the treatment of skin impairment.
Guidelines:
6. Wound care procedures and treatments should be performed according to physicians' orders.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 6 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews and record review, the facility failed to ensure that the resident environment
remained as free of accident hazards as was possible for one (Resident #1) of 34 residents sampled.
Resident #1's room was observed over a period of three days with several razors left lying on the resident's
sink. This practice could result in injury to this resident or any other resident who entered this room and had
access to the razors.
The findings include:
On 10/23/23 at 11:11 am, three disposable razors were observed in the bathroom belonging to Resident
#1. The razors were positioned behind the water faucet on the sink. Two of the razors were covered by a
clear plastic cap. The third was uncovered and appeared to have been used. (Photographic evidence
obtained)
A second observation of the razors was made on 10/24/23 at 3:46 pm. The razors remained in the same
location in the resident's bathroom positioned behind the water faucet.
A third observation of the razors was made on 10/25/23 at 10:17 am. The razors remained in the same
location. The resident was present in the room outside of the bathroom. He was asked about the use of the
razors. He stated the aides used the razors to shave him when he got his showers. He did not know who
provided the razors or how long they had been there.
A review of the medical record revealed that Resident #1 was admitted to the facility on [DATE]. His
diagnoses included cerebral palsy, chronic obstructive pulmonary disease (COPD), hypertension, anxiety
disorder, and major depressive disorder.
A review of the quarterly minimum data set (MDS) assessment, dated 8/25/23, revealed that Resident #1
had a brief interview for mental status (BIMS) score of 14 out of 15 possible points, indicating intact
cognition. He required extensive assistance with bed mobility, transfers, dressing, toilet use and personal
hygiene. He required supervision with locomotion on and off the unit and for eating.
During an interview conducted on 10/25/2023 at 10:22 am with Licensed Practical Nurse (LPN) D, she
stated sharps were not permitted in resident rooms. She stated they were stored in the nurses' bin. It was
the responsibility of all staff to monitor the residents' rooms. She stated they did rounds daily and checked
the residents' rooms.
On 10/25/2023 at 10:39 am, a tour was conducted of Resident #1's room with LPN D. Three disposable
razors remained positioned behind the water faucet on the sink in the resident's bathroom. Upon observing
the razors, LPN D gathered all of the razors in her hand. She removed them from the resident's bathroom
and exited the resident's room. She confirmed that the razors should not have been left in the resident's
bathroom.
During an interview conducted on 10/25/23 at 3:25 pm with the Assistant Director of Nursing (ADON), she
stated there was a list of items not permitted in resident rooms. She stated the residents had to sign it and it
was uploaded in the electronic medical system. She stated residents were discouraged from bringing the
disposable razors, adding that they were provided by the facility. She stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 7 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the were kept in a box in the shower room, not in the residents' rooms. She stated the facility staff
conducted rounds to check resident rooms for prohibited items i.e., razors. She stated the Guardian Angels
and Department Heads went around and checked the resident rooms and their belongings, adding that
they had to ask the residents first, but they check for anything that they might sneak in. She stated the
rounds were conducted Monday through Friday during the morning shift, however, if they were unable to do
it before the clinical meeting, they did it after the meeting. She stated a second round was performed during
the afternoon. This was done because some of the residents' families would sneak things in. She stated the
razors found in the bathroom of Resident #1 were brought in by a family member the previous day. She was
advised that the razors had been present in the resident's bathroom for three days. She stated she had not
been made aware of that information. She confirmed that the razors should not have remained in the
resident's bathroom.
A review of the facility's Items Not Allowed in the Residents' Rooms list revealed the following:
Under Federal Law, these items are prohibited in residents' rooms and may present a hazard to the health
of the residents. Included in the list of items not allowed were knives and shart objects. These items are
prohibited in residents' rooms for the safety of your loved ones and our other residents. If management
finds these items in a resident's room, they will be removed. You may retrieve these items when you
discharge.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 8 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff, resident and family interviews, medical record review, and facility policy
review, the facility failed to ensure that one (Resident #36) of two residents reviewed who required
respiratory care, from a total of 34 residents sampled, was provided such care, consistent with professional
standards of practice and the comprehensive person-centered care plan.
Residents Affected - Few
The findings include:
On 10/23/23 at 12:30 pm, Resident #36 was observed sitting up in a wheelchair in his room, next to his
bed, dressed in day clothes. He was receiving oxygen via a nasal cannula. The oxygen concentrator was
set at 1 liter per minute (LPM). The resident requested to go back to bed. Two certified nursing assistants
(CNAs) assisted the resident back to bed via a mechanical lift. One CNA was observed removing the
resident's nasal cannula in order to complete the transfer. When she was finished, she asked the resident if
he would like to have his oxygen back on. She stated, Do you want your oxygen back on? It's as needed, so
it's up to you. The resident stated yes. The concentrator was set at 1 LPM after the CNA left the room.
On 10/24/23 at 10:45 am, Resident #36 was observed lying in bed, awake. His nasal cannula was in place
on his face. The oxygen concentrator was set at 1 LPM. (Photographic evidence obtained)
On 10/24/23 at 3:15 pm, Resident #36 was observed lying in bed. His spouse was visiting. His oxygen flow
rate was set at 1 LPM on the concentrator. (Photographic evidence obtained) His spouse was asked if she
knew at what rate the resident's oxygen should be set. She stated, The last I knew, it was 2 LPM. I'm not
sure.
On 10/25/23 at 6:55 am, Resident #36 was observed lying in bed, awake. His oxygen cannula was
observed on his bedside table. (Photographic evidence obtained) The oxygen concentrator was set at 1
LPM. (Photographic evidence obtained) He was asked why his nasal cannula was not on his face. He
stated, I don't know, it's around here somewhere.
On 10/25/23 at 10:25 am, Resident #36 was observed lying in bed, awake and watching TV. His oxygen
concentrator was set at 4 LPM. The nasal cannula was in the resident's bed.
On 10/25/23 at 10:27 am, Licensed Practical Nurse (LPN) B was asked if he was caring for Resident #36
today. He stated yes. He was asked what the resident's oxygen flow rate should be set at. He stated, I was
told at report that it's 3 LPM. I haven't checked it yet today. He was asked what time he started his shift
today. He stated 7:00 am. He was asked to observe the resident's oxygen flow rate. Upon entering the
resident's room, he stated, It's up above 4 LPM. He was asked if the order was for continuous oxygen or
oxygen as needed. He stated, I'm not sure. I need to go check the order. He returned and stated, I just
checked. His order is continuous. He was asked if he had observed this morning that the resident was not
using his oxygen. He stated, No, I'm just getting to this room.
On 10/25/23 at 1:30 pm, Certified Nursing Assistant (CNA) C was asked if she was caring for Resident #36
today. She stated, No, but I have cared for him on other days and I do assist his assigned aide with him.
She was asked what her role as a CNA was regarding his oxygen. She stated, Well the nurse monitors it. If
I see he doesn't have it on, I'll let the nurse know.
I will let the nurse know if anyone has their oxygen off, but as the CNA, I don't put it back on.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 9 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105468
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ponce Therapy Care Center and Rehab, The
1999 Old Moultrie Road
Saint Augustine, FL 32086
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
She was asked if she was aware of what setting the residents' oxygen should be set on. She stated, No, not
generally. I usually know my own residents' settings just from caring for them and knowing them, but I don't
know the settings for all the residents on the floor.
On 10/25/23 at 1:35 pm, Resident #36 was observed lying in bed with the head of the bed elevated and
eating lunch. His wife was sitting next to him. He was observed not wearing his oxygen. He was asked why
his oxygen was off. He stated, I take it off when I'm eating. His wife stated he did remove it while he was
eating. He was asked if he was able to put it back on when he was finished eating. He stated, Sometimes I
can. He was asked if staff assisted him with putting it back on. He stated, Sometimes they do, sometimes
they don't.
A review of Resident #36's medical record, revealed a physician's order dated 7/3/23, which stated: Oxygen
at 3 liters/minute via nasal cannula with humidification.
Further medical record review revealed a person-centered care plan which revealed:
Focus (7/10/2023) The resident has altered respiratory status/difficulty breathing related to chronic
obstructive pulmonary disease (COPD).
Goals: The resident will have no complications related to shortness of breath through the review date. The
resident will have no signs/symptoms of poor oxygen absorption through the review date.
Interventions: Oxygen settings: Oxygen per MD orders.
A review of the facility's policy titled Respiratory Care and Oxygen Administration (revised 1/15/21)
revealed: Standard: It is the standard of this facility to provide guidelines for respiratory care and safe
oxygen administration.
Guidelines:
1. Verify there is a physician's order for oxygen use. Review the physician's order for oxygen administration.
2. Review the resident's care plan to assess for any special needs of the resident.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105468
If continuation sheet
Page 10 of 10