F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews and record reviews the facility failed to protect residents' information on
the third floor as evidenced by, an observation of a computer screen unattended with residents' information
visible and easily accessible. There were 118 residents residing in the facility at the time of survey.
Residents Affected - Few
The findings included:
On 6/12/25 at 10:28 AM while ambulating along the third floor hallway, the observed a the screen of an
unattended computer with residents' information visible.
Interview on 6/12/25 at 10:33 AM Staff J, Registered Nurse (RN) was asked about protecting resident
information and protocol for the computer screen when unattended. Staff , RN stated: The cart is to be
locked, and the computer is screen is to be closed when I walk away. To protect the privacy of all residents.
Sometimes I minimize the screen and if the cart is moved it opens up again.
Interview on 6/12/25 at 1:33 PM, the Director of Nursing revealed nurses were instructed on locking the
computer screen when leaving the medication cart and not to minimize screen with resident information
because it can easily be opened by someone else.
Review of the facility's Policy titled Confidentiality of Personal and Medical Records. Date Implemented:
6/20/2020 and Reviewed/Revised: 12/2024 indicated:
Policy: This facility honors the residents' right to secure and confidential personal and medical records. This
includes the right to confidentiality of all information contained in a resident's records, regardless of the
form of storage or location of the record.
Policy Explanation and Compliance Guidelines:
I. Personal and medical records include all types of records the facility might keep on a resident, whether
they are medical, social, fund accounts, automated, or other.
2.Keep confidential is defined as safeguarding the content of information including written documentation,
video, audio, or other computer stored information from unauthorized disclosure without the consent of the
individual and/or the individual's surrogate or representative.
8. Paper notes or reminders with resident's personal or medical information shall not be left unattended or
viewable by unauthorized persons. These paper notes and reminders will be disposed of in a way that will
not compromise resident's personal or medical information.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
105498
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105498
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Susanna Wesley Health Center
5300 W 16th Avenue
Hialeah, FL 33012
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews and record review the facility failed to code a Minimum data set that
accurately reflects resident's status for one (Resident #275) out of one sampled resident as evidenced by
the MDS not coded for indwelling urinary catheter, despite Resident #275 having an indwelling urinary
catheter since admission. There were seven residents with indwelling urinary catheter at the time of the
survey.
Residents Affected - Few
The findings included:
On 6/09/25 at 10:13 AM, Resident #275 was observed seated in the activities area with an indwelling
urinary catheter in place.
On 6/11/25 at 4:29 PM, Resident #275 was observed in bed watching tv, an indwelling urinary catheter was
in place, inside a dignity bag.
Review of Resident 275 clinical records revealed admissions dated 4/16/25 and 5/22/25. Clinical diagnosis:
Encounter for other orthopedic aftercare.
Record review of a physician's order sheet revealed an order dated: 5/22/23 for Indwelling urinary catheter
for Diagnosis Obstructive Uropathy
Review of an admission Minimum Data Set (MDS) reference dated 5/28/25 indicate in Section C for
Cognitive status revealed the resident is cognitively intact. Section H: Bowel and bladder: H0100.
Appliances: Check all that apply-Z revealed None of the above- was checked.
Record review of a care plan initiated on 6/05/25 revealed Resident #275 was at risk for Urinary tract
infection due to an indwelling urinary catheter usage related to Obstructive Uropathy with an intervention
that included: Keep indwelling catheter below the bladder and keep drainage bag away from the floor.
Interview on 6/11/25 at 4:12 PM, Staff F, Registered Nurse, MDS Coordinator was asked what should be
coded under Section H in Resident # 275's MDS, Staff F stated: Under section H in the MDS, an indwelling
urinary catheter should have been coded. It was an error.
Record review of a Policy titled Conducting an Accurate Resident Assessment Date Implemented:
03/20/2025 Date Reviewed/Revised: 12/2024 revealed Policy: The purpose of this policy is to assure that all
residents receive an accurate assessment, reflective of the resident's status at the time of the assessment,
by staff qualified to assess relevant care areas.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105498
If continuation sheet
Page 2 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105498
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Susanna Wesley Health Center
5300 W 16th Avenue
Hialeah, FL 33012
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
Based on observations, record review and interviews, the facility failed to revise a tube feeding care plan for
one (Resident #97) out of one sampled resident as evidenced by the care plan interventions included
abdominal binder despite no physician order for an abdominal binder. There were nine residents with tube
feedings at the time of survey.
The findings included:
On 6/09/25 at 9:53 AM Resident #97 was observed in bed with the head of bed elevated and a tube
feeding in progress.
Record review of Resident #97's demographic sheet revealed an admission date of 2/17/25 clinical
diagnosis including Dysphagia following cerebral infarction and Encounter for attention to gastrostomy.
Record review of a Scheduled 5-day Minimum Data Set (MDS) reference dated 2/3/25 revealed Resident
#97 had a Brief Interview of Mental Status score s 00, indicating severe cognitive impairment, was
dependent on staff for Activities of Daily Living, and had a feeding tube.
Record review of a care plan started on: 2/18/25, last reviewed/revised: 6/02/25 revealed Resident #97 has
the potential for complications related to use of gastrostomy tube feeding; interventions included:
Abdominal binder at all times, remove during care and inspect skin for any abnormalities and report to
Medical Doctor promptly.
Record review of Resident#97's physician's order sheet revealed no orders pertaining to an abdominal
binder.
On 6/12/25 at 12:40 PM, a side-by-side observation with Staff I, Licensed Practical Nurse (LPN) and the
surveyor of Resident #97 revealed no abdominal binder on the resident. Staff I, LPN was asked about the
intervention in the care plan for an abdominal binder, Staff I, LPN stated: Since I have been assigned to this
resident, I have not seen an abdominal binder in use. I was not aware this was in the care plan.
On 6/12/25 at 12:43 PM Staff H, Certified Nursing assistant (CNA) stated, I am usually assigned to this
resident and have never seen a binder on.
Interview on 6/12/25 at 1:06 PM, Staff G, Registered Nurse (RN)/ MDS Coordinator stated: This resident
was newly admitted in February of 2025 with a new gastrostomy tube and the abdominal binder
intervention was included in the care plan by mistake. [Resident#97] does not have a current physician's
order for an abdominal binder and does not need a binder. I reviewed the care plans quarterly or as needed
whenever there is a change. The last quarterly review was done on 5/15/25 and the intervention for
abdominal binder was overlooked.
Record review of a policy titled Comprehensive Care Plans Date Implemented: 06/2020 Date
Reviewed/Revised: 12/2024 revealed Policy: It is the policy of this facility to develop and implement a
comprehensive person-centered care plan for each resident, consistent with resident rights, that includes
measurable objectives and timeframes to meet a resident's medical, nursing, and mental and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105498
If continuation sheet
Page 3 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105498
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Susanna Wesley Health Center
5300 W 16th Avenue
Hialeah, FL 33012
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
psychosocial needs and ALL services that are identified in the resident's comprehensive assessment and
meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105498
If continuation sheet
Page 4 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105498
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Susanna Wesley Health Center
5300 W 16th Avenue
Hialeah, FL 33012
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews, the facility failed to provide supervision to prevent accident
hazards for one (Resident #275) out of one resident sampled, as evidenced by a fire lighter in a transparent
bag observed next to Resident #275 while resident was seated in the activities area where other residents
were gathered. There were 118 residents residing in the facility at the time of survey.
The findings included:
On 6/09/25 at 10:13 AM Resident # 275 was observed seated in a wheelchair in The activities room
amongst other residents. Surveyor observed a fire lighter inside a transparent bag next to Resident #275
(photographic evidence). The surveyor asked Resident #275 what the lighter is used for and Resident # 275
stated: My business. The Registered Nurse Manager was immediately notified and retrieved the lighter from
Resident #275 and stated: [Resident #275] is not allowed to have this lighter and is not a smoker.
Interview on 6/09/25 at 10:15 AM, Staff K, the assigned Certified Nursing Assistant (CNA) revealed: I am
assigned this resident every day. I don't know if the resident smokes. I did not see a lighter in his
belongings.
Record review of Resident #275's clinical records revealed the resident was admitted on [DATE] and
readmitted on [DATE], clinical diagnosis include encounter for other orthopedic aftercare.
Record review of an admission Minimum Data Set (MDS) reference dated 5/28/25 revealed Resident #275
is cognitively intact, required partial/moderate assistance for eating, and no tobacco use.
During an interview on 6/10/25 at 10:30 AM, the Director of Nursing (DON) stated: We do rounds daily and
look for and remove any hazardous materials. This resident (Resident #275) was previously homeless and
doesn't like for staff to touch his belongings. I am not sure why this resident (Resident #275) had a lighter
because this resident is not a smoker.
Review of the facility's policy titled Accidents and Supervision; Implemented 11/12/2024, Reviewed/Revised
12/2024 revealed: Policy: The resident environment will remain as free of accident hazards as is possible.
Each resident will receive adequate supervision and assistive devices to prevent accidents. This includes:
1. Identifying hazard(s) and risk(s).
2. Evaluating and analyzing hazard(s) and risk(s).
3. Implementing interventions to reduce hazard(s) and risk(s).
4. Monitoring effectiveness and modifying interventions when necessary.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105498
If continuation sheet
Page 5 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105498
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Susanna Wesley Health Center
5300 W 16th Avenue
Hialeah, FL 33012
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on observations, interviews and record review, the facility failed to demonstrate effective action plans
were implemented to correct identified quality deficiencies in the problem area related to prevent repeated
deficient practice for F641- Accuracy of assessment. As evidenced by inaccurate MDS coding.
The findings included:
Review of the facility's survey history revealed, during a recertification survey with exit dated 02/15/ 2024,
F641- Accuracy of assessment was cited related to the facility's failure to accurately code the Minimum
Data Set (MDS) assessment for two out of four residents reviewed for assessments.
During this survey with an exit dated 06/12/2025, repeated deficient practice was identified for F641Accuracy of assessment, related to failure to code indwelling urinary catheter under section H for Resident
# 275.
During an interview on 06/12/2025, at 2:30 PM, the Director of Nursing and Administrator revealed Quality
Assurance and Performance Improvement (QAPI)/Quality Assessment and Assurance (QAA) committee
meets monthly, and the last meeting was held on May 21, 2025. The QAPI/QAA committee includes all
required interdisciplinary team members and is responsible for identifying, prioritizing, and addressing care
issues using data from audits, staff reports, and daily meetings.
Review of the facility's policy titled Quality Assurance and Performance Improvement
Date: 02/28/25 indicate: It is the policy of this facility to develop, implement, and maintain an effective,
comprehensive, data-driven QAPI program that focuses on indicators of the outcomes of care and quality of
life and addresses all the care and unique services the facility provides.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105498
If continuation sheet
Page 6 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105498
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Susanna Wesley Health Center
5300 W 16th Avenue
Hialeah, FL 33012
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interview and record review, the facility's staff failed to implement infection prevention control
policies and procedures to ensure a sanitary environment and failed to provide proper perineal and
catheter care to help prevent Urinary Tract Infections (UTI); as evidenced two clear plastic bags containing
trash on the third-floor hallway and during perineal care staff did not change gloves and wash hands when
transitioning from a contaminated area to a clean area and did not change water in the basin between
cleaning steps. There were 116 residents residing in the facility at the time of the survey.
Residents Affected - Few
The findings included:
On 06/09/2025 08:46 AM, during observational tour, of the third floor two clear plastic bags containing trash
was observed on the third-floor hallway next to a residents' room. (photographic evidence).
Interview on 06/12/2025 at 01:38 PM, Staff M, Certified Nursing Assistant (CNA) regarding the trash and
soiled supplies on the hallway. Staff M revealed the soiled linen bag, or trash should be placed inside the
grey bin inside the soiled utility room immediately.
Observation on 06/11/25 at 02:23 PM of Staff A, Certified Nursing Assistant performing perineal care for
Resident # 68 revealed: Staff A washed her hands and gathered the necessary supplies (plastic basin,
adult brief, gauzes, and soap). After washing her hands again, she donned gloves and removed the
resident's soiled brief. Using wet gauzes with soap that was applied outside the basin, she cleaned the
perineal area in the following order: right side of the vagina, left side, middle, and then the catheter by
cleaning away from the resident and ensuring the indwelling catheter was not dislodged. A new gauze was
used for each area. She repeated the same sequence using only water from the bin, without soap, and then
again with dry gauzes. The resident was then turned, and Staff A cleaned the anal area using the same
method. After completing care, soiled supplies were discarded in the appropriate receptacles in the
biohazard room. Staff A did not adhere to proper infection control protocols. She did not change her gloves
or wash her hands when transitioning from a contaminated area to a clean area or when needed.
Additionally, she did not change the water in the basin between cleaning steps, which is also a deviation
from standard infection control practices.
Record review of Resident # 68's medical records revealed the resident was initially admitted to the facility
on April15, 2025, with clinical diagnoses, including but not limited to: urinary tract infection (UTI), acute
vaginitis, bacterial infection, recurrent UTIs, overactive bladder, and neuromuscular dysfunction of the
bladder and indwelling catheter in place upon admission due to neurogenic bladder.
Review of the physician orders for June 2025 revealed physician orders dated 06/7/25 and 06/10/25, for
Ciprofloxacin 500 mg (milligrams) every 12 hours for UTI treatment, routine catheter care every shift,
weekly indwelling urinary catheter bag changes, and enhanced barrier precautions related to catheter and
feeding tube use.
Review of Resident # 68's admission Minimum Data Set (MDS) dated [DATE], Section C for cognitive
pattern indicated a Brief Interview for Mental Status score of 03 out of 15 meaning Resident #68 is severely
impaired cognitively. For functional status the resident is dependent on staff for all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105498
If continuation sheet
Page 7 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105498
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Susanna Wesley Health Center
5300 W 16th Avenue
Hialeah, FL 33012
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Activities of Daily Living (ADL). Incontinent of bowel and indwelling urinary catheter. with no active bowel or
bladder toileting program.
Review of a care plan initiated on 04/25/25, and revised 05/01/25, identified the resident's elevated risk for
UTI related to indwelling urinary catheter. Interventions adherence to infection control procedures.
Residents Affected - Few
Interview on 06/11/25 at 02:58 PM, Staff A revealed for hand hygiene during perineal care she only needs
to wash her hands at the beginning and at the end of the procedure and does not change gloves during the
process unless the gloves break or become visibly soiled with feces; it is not necessary to change the water
in the basin during care, because the she applies the soap outside the basin and the water only needs to
be changed if it appears visibly dirty.
Interview on 06/11/25 at 03:04 PM Staff B, Licensed Practical Nurse revealed, during perineal care, it is
essential to follow proper infection control practices, which include removing gloves and performing hand
hygiene when moving from a contaminated area to a clean one, failure to follow these protocols puts
residents at increased risk for infections, particularly urinary tract infections, especially in those with
indwelling catheters.
Interview on 06/12/25 at 9:58 AM Staff C, Infection Control Preventionist acknowledged the identified
concerns and revealed, Resident # 68 is currently being treated for a urinary tract infection (UTI) because
the urine culture collected on 06/05/25 tested positive for E. coli (Escherichia coli (E. coli), a type of bacteria
commonly found in the gastrointestinal tract) Staff C reported staff are required to change gloves and wash
their hands between perineal care and catheter care to prevent catheter-associated urinary tract infection
(CAUTI).
Review of the facility's policy dated 02/28/25-titled: Infection Prevention and Control Program
This facility has established and maintains an infection prevention and control program designed to provide
a safe, sanitary, and comfortable environment and to help prevent the development and transmission of
communicable diseases and infections as per accepted national standards and guidelines.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105498
If continuation sheet
Page 8 of 8