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Inspection visit

Inspection

SOLARIS HEALTHCARE LELY PALMSCMS #1054992 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, resident and staff interviews, and resident record review, the facility failed to treat each resident with respect and dignity for 2 (Residents, #11 and #158) of 2 residents reviewed for dignity. The findings included: 1. Record review revealed Resident #11 was admitted on [DATE]. Review of the Minimum Data Set (MDS) assessments noted Resident #11 was discharged to an acute care hospital on 8/20/22 and returned to the facility on 9/1/22. The quarterly MDS dated [DATE] noted a Brief Interview for Mental Status (BIMS) score of 12 indicating moderate cognitive impairment. On 9/19/22 at 11:38 a.m., Resident #11 was observed sitting in her wheelchair wearing a hospital gown. Resident was asked if she wanted to be in a hospital gown. Resident #11 said, I don't have my clothes they are in the other room. I would get dressed if I had my clothes. Observation of the resident's closet with her permission showed one light mint colored t-shirt and no other clothes. On 9/20/22 at 9:05 a.m., Resident #11 observed in bed wearing hospital gown. Asked if she wanted to stay in her hospital gown or if she would rather be dressed. Resident #11 replied, I don't have my stuff. Asked if she has asked staff for her items. Resident #11 replied, They know I don't have my stuff. On 9/20/22 at 11:08 a.m., Resident #11 was observed in bed wearing light mint green colored t-shirt and incontinence briefs. Resident #11 said she has been in this current room since she came back from the hospital. Resident #11 said no staff offered to get her clothes or personal items from her previous room, and no staff has told her if she will go back to her original room. On 9/21/22 at 10:00 a.m., Resident #11 was observed in wheelchair wearing a hospital gown over light mint green t-shirt. When asked if she wanted to be in a hospital gown, Resident #11 said, Who cares, but I don't want anyone messing with my stuff. I don't have my clothes or my things. On 9/22/22 at 9:00 a.m., observed Resident #11 in wheelchair in room wearing hospital gown. On 9/22/22 9:09 a.m., Certified Nursing Assistant (CNA), Staff B, assigned to Resident #11 said, She was in the 400 hall and then she came to the 500. She has been here a long time. Usually, residents in 500 hall are temporarily there. Since she is long term, I figured she would go back to her room (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 105499 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105499 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Solaris Healthcare Lely Palms 6135 Rattlesnake Hammock Road Naples, FL 34113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few at some point. CNA, Staff B, confirmed resident had no personal items and only one t-shirt in current room. CNA Staff B confirmed she put resident in mint green t-shirt on 9/20/22, two days ago. CNA, Staff B, confirmed Resident #11 has only worn a hospital gown otherwise since 9/19/22. CNA, Staff B said, I don't know why they didn't bring her stuff from long term. On 9/22/22 at 9:15 a.m., the Assistant Director of Nursing (ADON) confirmed Resident #11 came back to facility on 9/1/22. ADON said Resident #11 was a long-term resident and would be going back to her room, but her roommate had been covid positive, so they did not move her there right away. The ADON said, Plus she was on routine quarantine after being in the hospital. ADON said, I am not sure where the items are. I will check with the CNAs for this hall. On 9/22/22 at 9:17 a.m., with surveyor present, the ADON asked CNA Staff A about Resident #11's clothing and personal items. CNA, Staff A, said she did not know where Resident #11's personal items were. The ADON said, I know that this is a problem. I would want my stuff too. I know it is here and I'll keep looking for them. On 9/22/22 at 10:30 a.m., the Director of Nursing (DON) said, It is unacceptable to have her (Resident #11) in a gown for 4 days and even wearing a t-shirt with only her incontinence briefs. They should know better. I know where her items are. I will address it right now and fix it. Especially our long-term residents they need their things. 2. On 9/19/22 at 12:45 p.m., Resident #158 was observed in her in room with husband at bedside. Resident #158's husband said, I need to show you something in the bathroom. On the floor of the bathroom was a commode bucket filled with formed bowel movement and cloths. Resident #158's husband said, I was here when she had the bowel movement at 8:30 to 8:45 a.m. They left it in there. I told the nurse at 10:00 a.m. and still they haven't cleaned it up. It is upsetting. Husband then walked out of room for a few minutes, came back in and said, I just told the nurse again. On 9/19/22 at 1:00 p.m., Registered Nurse (RN), Staff E confirmed he was told around 10:00 a.m., about the dirty commode pan. RN, Staff E, said he told the CNAs to take care of it. RN, Staff E, said, I should have checked myself. It is bad that it is almost 1:00 p.m. and it was sitting in the bathroom that long. That should not happen. On 9/19/22 at 1:15 p.m., observed CNA, Staff D, assigned to Resident #158 entering room to empty commode pan. On 9/22/22 at 10:30 a.m., the DON said the expectation was for staff to clean the commode right away and put it back in case the resident needed to use it again. The DON said it was unacceptable to leave the dirty commode in the bathroom for hours. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105499 If continuation sheet Page 2 of 4 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105499 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Solaris Healthcare Lely Palms 6135 Rattlesnake Hammock Road Naples, FL 34113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Based on observation, record review, staff, family and resident interview, the facility failed to ensure ordered therapeutic diets were correctly provided for 3 (Residents, #1, #158, and #93) of 6 residents reviewed for food and nutrition. The findings included: 1. On 9/19/22 at 12:24 p.m., Resident #1 observed eating lunch which consisted of vegetables, mashed potatoes and mixed vegetables. No protein, meat or fish was observed on the plate for lunch. Resident #1 said she did not know why she did not get any meat or protein. She said, It would be nice to have some meat. Photographic evidence obtained Resident #1's lunch meal included a nonfat yogurt. Observation of the meal ticket showed the resident was lactose intolerant. Photographic evidence obtained On 9/20/22 clinical record review for Resident #1 revealed an order summary documenting the resident was lactose intolerance. The ordered diet was carbohydrate controlled, no added salt, mechanical soft texture. On 9/21/22 at 12:05 p.m., the Certified Dietary Manager (CDM) confirmed Resident #1 was on soft mechanical diet and was lactose intolerant. The CDM reviewed the photographic evidence and said Resident #1 should have received the tortellini for that meal and did not know why she did not get any. The CDM confirmed Resident #1 did not receive protein or tortellini for the lunch meal of 9/19/22. The CDM also confirmed Resident #1 received yogurt when she was identified as lactose intolerant. The CDM said, That was an error. The CDM said, Dietary is responsible to make sure it goes out correctly and nursing confirms. I don't know why her tray was so wrong on Monday. On 9/21/22 at 12:45 p.m., the Registered Dietician confirmed Resident #1 should not have received yogurt and should have received a full meal. 2. On 9/21/22 at 11:55 a.m., Resident #93's spouse complained about his spouse's lunch meal and said, I just don't understand why they would only give him peas and mushrooms for lunch. Observation of the lunch meal showed the only items served were peas and mushroom. The spouse said, I just told Assistant Director of Nursing (ADON) and he is taking care of it. The ADON and CDM entered room and provided resident with another boxed lunch containing a regular meal with fish, starch, and vegetables. On 9/21/22 at 12:05 p.m., the CDM said, Another resident requested only peas and some cold foods. The dietary staff must have grabbed the wrong box to put on Resident # 93 lunch tray. Asked if the lunch ticket does not show a selection will the resident receive the planned meal on the menu. CDM (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105499 If continuation sheet Page 3 of 4 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105499 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Solaris Healthcare Lely Palms 6135 Rattlesnake Hammock Road Naples, FL 34113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some replied, Yes, we have a select menu for requests otherwise it is a blank ticket with allergies or preferences, and they get the full meal. This was just an error, but I have fixed it. CDM confirmed per resident meal ticket Resident #93 should have received the full meal. On 9/21/22 clinical record revealed an order summary for Resident #93 which included a regular diet, mechanical soft texture. On 9/21/22 at 1:13 p.m., The DON reviewed Resident #93 meal ticket and confirmed he should have received a full meal not just peas and mushrooms. The DON also said the Certified Nursing Assistants (CNAs) should be checking the meal itself against the meal ticket to ensure it is correct. interviewed DON about process for following diets. The DON said if the speech therapist is making a dietary change, they complete the communication form and send to the kitchen. If it is nursing, then they complete the order and bring to the kitchen. 3. On 9/19/22 at 12:45 p.m., observed Resident #158 with lunch tray in front of her which consisted of a full slice of turkey and gravy, mashed potatoes and a yogurt. Resident #158's spouse said, I wish they would only give her soft stuff to eat. She is still having issues with swallowing and does fine with soft stuff. Review of Resident #158's clinical record revealed an order summary report with dietary orders dated 9/17/22 for a regular diet, pureed texture. Resident #158's care plan documented a pureed diet for swallowing concerns. On 9/21/22 at 12:05 p.m., the CDM said Resident #158 has had her diet changed a lot since she has been here. Upon reviewing the physician's orders, the CDM said as of 9/17/22, She was ordered for a regular diet pureed texture. The CDM said he did not know why the resident received a full slice of turkey with the lunch meal of Monday 9/19/22. He said, I guess the order hadn't been changed in the dietary system yet. I entered it after lunch on Monday to be pureed. The CDM added, I am not sure what happened. Maybe someone didn't send the communication paper to the kitchen. I know I entered it once I had the paper. That's no excuse she should not have gotten full turkey slice she should have gotten the pureed turkey. It was our error. On 9/21/22 at 1245 p.m., the Registered Dietitian with CDM present said it was not appropriate for a resident on a pureed diet to receive a full slice of turkey. On 9/21/22 at 1:13 p.m., the DON said if speech is making a dietary change, they complete the communication form and send it to the kitchen. If it is nursing, then they complete the order and bring to the kitchen. The DON reviewed Resident # 158 dietary orders and confirmed the resident was ordered a pureed regular diet on 9/17/22 and should not have received a full slice of turkey. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105499 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0550GeneralS&S Dpotential for harm

    F550 - Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • 0803GeneralS&S Epotential for harm

    F803 - Menus and nutritional adequacy

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

FAQ · About this visit

Common questions about this visit

What happened during the October 25, 2022 survey of SOLARIS HEALTHCARE LELY PALMS?

This was a inspection survey of SOLARIS HEALTHCARE LELY PALMS on October 25, 2022. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at SOLARIS HEALTHCARE LELY PALMS on October 25, 2022?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her right..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.