F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, resident and staff interviews, and resident record review, the facility failed to treat each
resident with respect and dignity for 2 (Residents, #11 and #158) of 2 residents reviewed for dignity.
The findings included:
1. Record review revealed Resident #11 was admitted on [DATE]. Review of the Minimum Data Set (MDS)
assessments noted Resident #11 was discharged to an acute care hospital on 8/20/22 and returned to the
facility on 9/1/22. The quarterly MDS dated [DATE] noted a Brief Interview for Mental Status (BIMS) score
of 12 indicating moderate cognitive impairment.
On 9/19/22 at 11:38 a.m., Resident #11 was observed sitting in her wheelchair wearing a hospital gown.
Resident was asked if she wanted to be in a hospital gown. Resident #11 said, I don't have my clothes they
are in the other room. I would get dressed if I had my clothes.
Observation of the resident's closet with her permission showed one light mint colored t-shirt and no other
clothes.
On 9/20/22 at 9:05 a.m., Resident #11 observed in bed wearing hospital gown. Asked if she wanted to stay
in her hospital gown or if she would rather be dressed. Resident #11 replied, I don't have my stuff. Asked if
she has asked staff for her items. Resident #11 replied, They know I don't have my stuff.
On 9/20/22 at 11:08 a.m., Resident #11 was observed in bed wearing light mint green colored t-shirt and
incontinence briefs. Resident #11 said she has been in this current room since she came back from the
hospital. Resident #11 said no staff offered to get her clothes or personal items from her previous room,
and no staff has told her if she will go back to her original room.
On 9/21/22 at 10:00 a.m., Resident #11 was observed in wheelchair wearing a hospital gown over light
mint green t-shirt. When asked if she wanted to be in a hospital gown, Resident #11 said, Who cares, but I
don't want anyone messing with my stuff. I don't have my clothes or my things.
On 9/22/22 at 9:00 a.m., observed Resident #11 in wheelchair in room wearing hospital gown.
On 9/22/22 9:09 a.m., Certified Nursing Assistant (CNA), Staff B, assigned to Resident #11 said, She was
in the 400 hall and then she came to the 500. She has been here a long time. Usually, residents in 500 hall
are temporarily there. Since she is long term, I figured she would go back to her room
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
105499
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
at some point. CNA, Staff B, confirmed resident had no personal items and only one t-shirt in current room.
CNA Staff B confirmed she put resident in mint green t-shirt on 9/20/22, two days ago. CNA, Staff B,
confirmed Resident #11 has only worn a hospital gown otherwise since 9/19/22. CNA, Staff B said, I don't
know why they didn't bring her stuff from long term.
On 9/22/22 at 9:15 a.m., the Assistant Director of Nursing (ADON) confirmed Resident #11 came back to
facility on 9/1/22. ADON said Resident #11 was a long-term resident and would be going back to her room,
but her roommate had been covid positive, so they did not move her there right away. The ADON said, Plus
she was on routine quarantine after being in the hospital. ADON said, I am not sure where the items are. I
will check with the CNAs for this hall.
On 9/22/22 at 9:17 a.m., with surveyor present, the ADON asked CNA Staff A about Resident #11's
clothing and personal items. CNA, Staff A, said she did not know where Resident #11's personal items
were. The ADON said, I know that this is a problem. I would want my stuff too. I know it is here and I'll keep
looking for them.
On 9/22/22 at 10:30 a.m., the Director of Nursing (DON) said, It is unacceptable to have her (Resident #11)
in a gown for 4 days and even wearing a t-shirt with only her incontinence briefs. They should know better. I
know where her items are. I will address it right now and fix it. Especially our long-term residents they need
their things.
2. On 9/19/22 at 12:45 p.m., Resident #158 was observed in her in room with husband at bedside. Resident
#158's husband said, I need to show you something in the bathroom. On the floor of the bathroom was a
commode bucket filled with formed bowel movement and cloths. Resident #158's husband said, I was here
when she had the bowel movement at 8:30 to 8:45 a.m. They left it in there. I told the nurse at 10:00 a.m.
and still they haven't cleaned it up. It is upsetting. Husband then walked out of room for a few minutes, came
back in and said, I just told the nurse again.
On 9/19/22 at 1:00 p.m., Registered Nurse (RN), Staff E confirmed he was told around 10:00 a.m., about
the dirty commode pan. RN, Staff E, said he told the CNAs to take care of it. RN, Staff E, said, I should
have checked myself. It is bad that it is almost 1:00 p.m. and it was sitting in the bathroom that long. That
should not happen.
On 9/19/22 at 1:15 p.m., observed CNA, Staff D, assigned to Resident #158 entering room to empty
commode pan.
On 9/22/22 at 10:30 a.m., the DON said the expectation was for staff to clean the commode right away and
put it back in case the resident needed to use it again. The DON said it was unacceptable to leave the dirty
commode in the bathroom for hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 2 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, record review, staff, family and resident interview, the facility failed to ensure ordered
therapeutic diets were correctly provided for 3 (Residents, #1, #158, and #93) of 6 residents reviewed for
food and nutrition.
The findings included:
1. On 9/19/22 at 12:24 p.m., Resident #1 observed eating lunch which consisted of vegetables, mashed
potatoes and mixed vegetables. No protein, meat or fish was observed on the plate for lunch. Resident #1
said she did not know why she did not get any meat or protein. She said, It would be nice to have some
meat.
Photographic evidence obtained
Resident #1's lunch meal included a nonfat yogurt. Observation of the meal ticket showed the resident was
lactose intolerant.
Photographic evidence obtained
On 9/20/22 clinical record review for Resident #1 revealed an order summary documenting the resident
was lactose intolerance. The ordered diet was carbohydrate controlled, no added salt, mechanical soft
texture.
On 9/21/22 at 12:05 p.m., the Certified Dietary Manager (CDM) confirmed Resident #1 was on soft
mechanical diet and was lactose intolerant. The CDM reviewed the photographic evidence and said
Resident #1 should have received the tortellini for that meal and did not know why she did not get any.
The CDM confirmed Resident #1 did not receive protein or tortellini for the lunch meal of 9/19/22. The CDM
also confirmed Resident #1 received yogurt when she was identified as lactose intolerant. The CDM said,
That was an error. The CDM said, Dietary is responsible to make sure it goes out correctly and nursing
confirms. I don't know why her tray was so wrong on Monday.
On 9/21/22 at 12:45 p.m., the Registered Dietician confirmed Resident #1 should not have received yogurt
and should have received a full meal.
2. On 9/21/22 at 11:55 a.m., Resident #93's spouse complained about his spouse's lunch meal and said, I
just don't understand why they would only give him peas and mushrooms for lunch.
Observation of the lunch meal showed the only items served were peas and mushroom.
The spouse said, I just told Assistant Director of Nursing (ADON) and he is taking care of it. The ADON and
CDM entered room and provided resident with another boxed lunch containing a regular meal with fish,
starch, and vegetables.
On 9/21/22 at 12:05 p.m., the CDM said, Another resident requested only peas and some cold foods. The
dietary staff must have grabbed the wrong box to put on Resident # 93 lunch tray. Asked if the lunch ticket
does not show a selection will the resident receive the planned meal on the menu. CDM
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 3 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
replied, Yes, we have a select menu for requests otherwise it is a blank ticket with allergies or preferences,
and they get the full meal. This was just an error, but I have fixed it. CDM confirmed per resident meal ticket
Resident #93 should have received the full meal.
On 9/21/22 clinical record revealed an order summary for Resident #93 which included a regular diet,
mechanical soft texture.
On 9/21/22 at 1:13 p.m., The DON reviewed Resident #93 meal ticket and confirmed he should have
received a full meal not just peas and mushrooms. The DON also said the Certified Nursing Assistants
(CNAs) should be checking the meal itself against the meal ticket to ensure it is correct. interviewed DON
about process for following diets. The DON said if the speech therapist is making a dietary change, they
complete the communication form and send to the kitchen. If it is nursing, then they complete the order and
bring to the kitchen.
3. On 9/19/22 at 12:45 p.m., observed Resident #158 with lunch tray in front of her which consisted of a full
slice of turkey and gravy, mashed potatoes and a yogurt. Resident #158's spouse said, I wish they would
only give her soft stuff to eat. She is still having issues with swallowing and does fine with soft stuff.
Review of Resident #158's clinical record revealed an order summary report with dietary orders dated
9/17/22 for a regular diet, pureed texture.
Resident #158's care plan documented a pureed diet for swallowing concerns.
On 9/21/22 at 12:05 p.m., the CDM said Resident #158 has had her diet changed a lot since she has been
here.
Upon reviewing the physician's orders, the CDM said as of 9/17/22, She was ordered for a regular diet
pureed texture.
The CDM said he did not know why the resident received a full slice of turkey with the lunch meal of
Monday 9/19/22. He said, I guess the order hadn't been changed in the dietary system yet. I entered it after
lunch on Monday to be pureed.
The CDM added, I am not sure what happened. Maybe someone didn't send the communication paper to
the kitchen. I know I entered it once I had the paper. That's no excuse she should not have gotten full turkey
slice she should have gotten the pureed turkey. It was our error.
On 9/21/22 at 1245 p.m., the Registered Dietitian with CDM present said it was not appropriate for a
resident on a pureed diet to receive a full slice of turkey.
On 9/21/22 at 1:13 p.m., the DON said if speech is making a dietary change, they complete the
communication form and send it to the kitchen. If it is nursing, then they complete the order and bring to the
kitchen. The DON reviewed Resident # 158 dietary orders and confirmed the resident was ordered a
pureed regular diet on 9/17/22 and should not have received a full slice of turkey.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 4 of 4