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Inspection visit

Health inspection

SOLARIS HEALTHCARE LELY PALMSCMS #1054992 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Based on record review, review of facility's policies and procedures, and staff interviews, the facility failed to report allegation of resident to resident abuse involving 1 (Resident #8) of 3 sampled residents reviewed. Residents Affected - Few The findings included: The facility Patient Protection Guidelines dated 10/2021 stated, The center supports and protects patients, family members and staff from harm during an investigation for abuse. Patient protection actions include: immediately removing the patient form contact with the alleged abuser . Reporting the actual or suspicious event to the Abuse Prevention Coordinator and Administrator, Reporting allegations of abuse to other agencies or law enforcement. Review of the clinical record for Resident #8 revealed a progress note dated 3/26/23 at 10:51 p.m., which noted, Resident was found lying on the floor in her room, she stated that her roommate (Resident #9) pulled her out of bed on to the floor because she was coughing. Resident was assessed vitals, neurological observations, pain, and skin assessment completed and charted; a tiny skin tear was noticed on resident left arm was cleanse [sic] with saline and STERIS [sic] trip applied. Resident denied pain. MD (physician) and resident's niece informed. Records reviewed showed Residents #8 and #9 resided in the secured memory care unit. On 5/10/2023 at 4:20 p.m., the Director of Nursing (DON) said the facility did not submit a Federal Day 1 to the State Survey Agency as required. She said, We separated them and (Resident #9) who pulled her (Resident #8) out of the bed now does not have any roommates, but we did not report it. We talked about it as a group but did not think to report. But looking at the nursing note, I see we should have reported it. During the interview, the Administrator walked into the DON's office, reviewed the nursing progress note and agreed the incident should have been reported. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 105499 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105499 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/06/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Solaris Healthcare Lely Palms 6135 Rattlesnake Hammock Road Naples, FL 34113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Level of Harm - Minimal harm or potential for actual harm Based on record review, resident, and staff interview, the facility failed to ensure meals were palatable, and served at a safe, and appetizing temperature, which had the potential to affect all residents who received meals from the kitchen. The census was 94 at the time of the survey. Residents Affected - Some The findings included: The Facility policy titled Food Temperatures During Holding, dated 11/2020 stated, Food temperatures are checked and recorded: upon completing of cooking; prior to the start of meal service; whenever a new pan of food is put into use; if food has remained on the steam table for over two hours; any other time if needed . Food temperature logs are kept for a rolling year for previous 12 months. On 5/10/23 at 11:00 a.m., Resident #3 said, No one likes the food here. The food is terrible, I get Jell-O soup which is supposed to be cold and cold soup when it is supposed to be hot. On 5/10/23 at 11:10 a.m., Resident #6 said, The food is not good. The temperature is hit or miss. On 5/10/23 at 12:10 p.m., the Administrator said he could not provide the documentation for monitoring the temperatures of the food served to residents. He said the food services manager had been on vacation for the past two weeks. The Administrator said the cook for the facility said they take the temperatures but do not keep a log. The Administrator said, I know they are supposed to do the temperatures, log them and keep that information for a year so I will be doing in-services today. I am reaching out to the food services manager even though she is on vacation hoping she has the logs and that it is just the past two weeks that they have been doing the temperature monitoring incorrectly. On 5/10/23 at 12:30 p.m., facility cook Staff A described the process for checking food temperatures as, If we put something in the oven, we use the timer. When cooking food, I can tell by looking at it that it is done. Not everything needs to have temperature done. I take the temperature when I take it out of the pan and then put it on the steam table, again before I start tray line, I retake temperature and if needed put back in steamer to reheat. Staff A said, We write the temperatures on the menu, but then we don't keep them. On 5/10/23 at 2:35 p.m., Resident #7 said the food is, institutional tasting. The resident said, About 50 percent of the time it is the right temp. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105499 If continuation sheet Page 2 of 2

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0804GeneralS&S Epotential for harm

    F804 - Food and drink

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

FAQ · About this visit

Common questions about this visit

What happened during the June 6, 2023 survey of SOLARIS HEALTHCARE LELY PALMS?

This was a inspection survey of SOLARIS HEALTHCARE LELY PALMS on June 6, 2023. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at SOLARIS HEALTHCARE LELY PALMS on June 6, 2023?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.