F 0609
Level of Harm - Minimal harm
or potential for actual harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on record review, review of facility's policies and procedures, and staff interviews, the facility failed to
report allegation of resident to resident abuse involving 1 (Resident #8) of 3 sampled residents reviewed.
Residents Affected - Few
The findings included:
The facility Patient Protection Guidelines dated 10/2021 stated, The center supports and protects patients,
family members and staff from harm during an investigation for abuse. Patient protection actions include:
immediately removing the patient form contact with the alleged abuser . Reporting the actual or suspicious
event to the Abuse Prevention Coordinator and Administrator, Reporting allegations of abuse to other
agencies or law enforcement.
Review of the clinical record for Resident #8 revealed a progress note dated 3/26/23 at 10:51 p.m., which
noted, Resident was found lying on the floor in her room, she stated that her roommate (Resident #9)
pulled her out of bed on to the floor because she was coughing. Resident was assessed vitals, neurological
observations, pain, and skin assessment completed and charted; a tiny skin tear was noticed on resident
left arm was cleanse [sic] with saline and STERIS [sic] trip applied. Resident denied pain. MD (physician)
and resident's niece informed.
Records reviewed showed Residents #8 and #9 resided in the secured memory care unit.
On 5/10/2023 at 4:20 p.m., the Director of Nursing (DON) said the facility did not submit a Federal Day 1 to
the State Survey Agency as required. She said, We separated them and (Resident #9) who pulled her
(Resident #8) out of the bed now does not have any roommates, but we did not report it. We talked about it
as a group but did not think to report. But looking at the nursing note, I see we should have reported it.
During the interview, the Administrator walked into the DON's office, reviewed the nursing progress note
and agreed the incident should have been reported.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105499
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/06/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, resident, and staff interview, the facility failed to ensure meals were palatable, and
served at a safe, and appetizing temperature, which had the potential to affect all residents who received
meals from the kitchen. The census was 94 at the time of the survey.
Residents Affected - Some
The findings included:
The Facility policy titled Food Temperatures During Holding, dated 11/2020 stated, Food temperatures are
checked and recorded: upon completing of cooking; prior to the start of meal service; whenever a new pan
of food is put into use; if food has remained on the steam table for over two hours; any other time if needed .
Food temperature logs are kept for a rolling year for previous 12 months.
On 5/10/23 at 11:00 a.m., Resident #3 said, No one likes the food here. The food is terrible, I get Jell-O
soup which is supposed to be cold and cold soup when it is supposed to be hot.
On 5/10/23 at 11:10 a.m., Resident #6 said, The food is not good. The temperature is hit or miss.
On 5/10/23 at 12:10 p.m., the Administrator said he could not provide the documentation for monitoring the
temperatures of the food served to residents. He said the food services manager had been on vacation for
the past two weeks. The Administrator said the cook for the facility said they take the temperatures but do
not keep a log. The Administrator said, I know they are supposed to do the temperatures, log them and
keep that information for a year so I will be doing in-services today. I am reaching out to the food services
manager even though she is on vacation hoping she has the logs and that it is just the past two weeks that
they have been doing the temperature monitoring incorrectly.
On 5/10/23 at 12:30 p.m., facility cook Staff A described the process for checking food temperatures as, If
we put something in the oven, we use the timer. When cooking food, I can tell by looking at it that it is done.
Not everything needs to have temperature done. I take the temperature when I take it out of the pan and
then put it on the steam table, again before I start tray line, I retake temperature and if needed put back in
steamer to reheat. Staff A said, We write the temperatures on the menu, but then we don't keep them.
On 5/10/23 at 2:35 p.m., Resident #7 said the food is, institutional tasting. The resident said, About 50
percent of the time it is the right temp.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 2 of 2