F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, staff and family interview, the facility failed to implement processes to
adequately supervise 1 (Resident #1) of 3 sampled cognitively impaired residents identified at risk for
elopement to prevent unsafe wandering and elopement.
On 7/7/23 at 3:00 a.m., Resident #1who was cognitively impaired, ambulatory, and actively exit seeking set
off the alarm of an exit door.
Staff did not know how to reset the alarm and left the exit door unsecured. Staff failed to adequately
supervise Resident #1 until the alarm was reset.
On 7/7/23 (unknown time after 4:00 a.m.) Resident #1 left the facility unsupervised through the unsecured
exit door.
On 7/7/23 at 4:50 a.m., Resident #1 was found unharmed, sitting on the concrete outside of the facility
approximately 50 feet from a lake with a broken fence with a clear danger warning from alligators and
snakes. The facility is located on a busy six lanes road.
Resident #1 had a likelihood for serious harm, injury, or death due to the risk of serious injury from a fall,
drowning in the lake, being attacked by an alligator, or getting hit by a car crossing the busy road.
The failure to ensure adequate supervision to protect vulnerable residents from unsafe wandering and
elopement resulted in a determination of Immediate Jeopardy (IJ) at a scope and severity of isolated (J)
starting on 7/7/23 when Resident #1 walked out of the facility without staff knowledge.
The Administrator was notified of the Immediate Jeopardy on 7/13/23 at 3:05 p.m. and provided the IJ
templates.
On 7/13/23 after the facility submitted an acceptable Immediate Jeopardy removal plan, the Immediate
Jeopardy was removed and the scope and severity were reduced to D, no actual harm with potential for
more than minimal harm that is not Immediate Jeopardy.
The findings included:
Cross reference to F835
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
105499
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
The facility's Behavior Crosswalks dated 11/2021 listed possible root cause of exit seeking, including anger
over admission, placement, fire alarms or special events and circumstances, and included possible
interventions options, including identifying possible triggers for exit seeking, monitor exits during fire alarm
drills, preplan activities and events to include monitoring of exit seeking patients.
The facility's behavior management guidelines with an original date of 03/2022 noted, Wandering and exit
seeking are behavioral symptoms of special concern in the elderly and, or dementia population. Patients
are evaluated upon admission for a history of, or risk factors for wandering and, or exit seeking.
Interventions to consider include . Patient room placement in relation to egress doors, personal security
bracelet, safe wandering interventions .
On 7/12/23, record review revealed Resident #1 was admitted to the facility on [DATE] with diagnoses not
limited to Alzheimer's dementia, weakness, failure to thrive, altered mental status and cognitive
communication deficit.
The baseline care plan noted Resident #1 had alteration in neurological status, functional mobility, Activities
of Daily Living self-care deficit, and risk for falls.
Review of the History and Physical from the hospital dated 6/27/23 noted Resident #1 is a [AGE] year old
male presenting with his daughter/caregiver with complaints of progressive decline and inability to care for
patient. Patient has history of Alzheimer's dementia (diagnosed in July 2022) . Daughter reports his
behaviors have been rapidly progressing whereby he cannot be left alone. Patient is experiencing bouts of
confusion with auditory and visual hallucinations. He does not eat or drink unless he is fed. He has had
significant weight loss. He has wandered away from home.
The Medical Certification for Medicaid Long-Term Care Services and Patient Transfer form (Agency for
Health Care Administration form 3008) dated 7/3/23 from the hospital, noted Resident #1's risk alerts
included elopement.
On 7/12/23 at 9:56 a.m. in a telephone interview Resident #1's daughter said he went to hospital because
she was not able to look after him. She said he was diagnosed with Alzheimer's dementia, he was confused
and could not be left home alone. She said he got lost many times, they had to call the police many time.
She said she secured the house as best she could and had a camera alert. He was always wandering
around, trying to go out. She said the last three weeks he had gotten worse and started falling (before
admission). She said she told the hospital and the facility he needed to be supervised and not left alone.
She said she told the first lady she saw at the facility about him not being left unsupervised.
Review of the progress notes revealed:
On 7/4/23 at 8:10 a.m., Resident is alert and confused. Slept off and on. Upon awakening, resident
wandered in residents room, in hallways and no staff can stop him because he became aggressive when
we [sic] redirecting him.
On 7/5/23 at 12:36 a.m., Resident was alert and very confused, combative, he tried to wander all the shift .
He remains at high risk for fall.
On 7/5/23 at 12:05 p.m., a history and physical noted Resident #1 has had a progressive decline and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 2 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
family is unable to care for him. He was diagnosed with Alzheimer's dementia back in July 2022. His
behaviors had rapidly gotten worse as well and was unable to be left alone . He wanders a lot and just says
random words . Not sure he is good to follow commands.
On 7/6/23 at 11:30 a.m., a nursing progress note read, Patient confused, combative, don't following
commands, throwing stuff in the room. Refused staff to change brief, or take care of him. Risk of fall in the
room due to behaviors. Patient scratch [sic] and punched nurse staff while trying to give care. Ativan
(medication used to treat agitation) PRN (as needed) given as ordered by floor nurse. Unable to redirect.
Resident was sent to the hospital for assessment.
On 7/6/23 at 5:07 p.m., a progress note documented, Resident came back from the hospital via stretcher.
he is positive for covid (Coronavirus Disease 2019) therefore he is on respiratory isolation. He refused to
stay in his room . he kept going to 400 hall three times. He does have wander guard [a wander
management device] around his ankle .
On 7/7/23 at 6:05 a.m., the nurse documented, 0330 (3:30 a.m.): Pt (patient) was with writer and CNA
(Certified Nursing Assistant) as pt was trying to elope. 0445 (4:55 a.m.) CNA went to pt room to provide
personal care. CNA noticed pt not in room. CNA notified writer. Writer announced code green as CNA was
looking inside the other pts room. Pt was located outside. Pt alert. Pt noted to be very confused and
agitated. Pt was wandering throughout the whole night and going in and out of pts room. Scheduled
medication that was given was ineffective .
On 7/12/23, review of witness statements included in the facility's elopement investigation revealed on
7/7/23 at approximately 3:00 a.m., Resident #1 attempted to exit through an exit door on the 500 hall. He
pushed on the door and set off the alarm but did not exit. None of the staff in the facility knew the code to
reset the alarm. The nurse on the 500 hall called two supervisors for assistance but neither returned the
call. The nurse then called the maintenance director who told her he was on vacation. The alarm continued
to sound. The CNA saw Resident #1 at approximately 4:00 a.m. and then, when she went to check on him
at approximately 4:40 a.m., he was not in his room. The nurse and the CNA did a quick check of the unit,
did not locate him so the nurse called Code [NAME] (missing person alert). Staff responded and Resident
#1 was found outside the facility, about 100 feet from the 500 hall exit door, sitting on the ground, playing
with the grass at approximately 5:00 a.m. She said the alarm was still activated throughout the sequence of
events until a Maintenance Assistant came to the facility at about 5:00 a.m. and reset the code.
There was no documentation staff increased supervision when Resident #1 attempted to leave the facility
unsupervised on 7/7/23 at 3:00 a.m.
There was no documentation staff monitored the exit door of the 500 hall after Resident #1 triggered the
wander alarm and staff was not able to reset the alarm, leaving the exit door unsecured.
On 7/12/23 at approximately 4:00 p.m., observation with the Maintenance Director revealed outside of the
500 hall exit door there was a lake/retention pond with red warning posted signs that read, DANGER.
ALLIGATORS AND SNAKES IN AREA. STAY AWAY FROM THE WATER. DO NOT FEED THE WILDLIFE.
Photographic evidence obtained.
The lake was surrounded by a fence approximately five feet high. The gate that did not latch and was in
disrepair.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 3 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Photographic evidence obtained.
Level of Harm - Immediate
jeopardy to resident health or
safety
The outside area had bright lights that light up automatically when it is dark and stay on until daylight. The
facility is located next to a busy six lane divided highway.
Residents Affected - Few
On 7/12/23 at the time of the observation, the Maintenance Director said the gate broke while he was on
vacation.
On 7/12/23 at 7:32 a.m., Licensed Practical Nurse (LPN), Staff A said she was on duty the night of 7/7/23
and Resident #1 was part of her assignment. She confirmed the sequence of events involving Resident #1.
She said after Resident #1 attempted to leave the first time; it was not possible to assign anyone to
supervise him because of the workload. She confirmed she called two supervisors but there was no return
call. She confirmed she called the Maintenance Director who told her he was on vacation, and would not
give her the code to reset the alarm. LPN Staff A said at the time Resident #1 went missing, she had an
emergency with another resident which took a lot of time.
On 7/12/23 at 8:06 a.m., Registered Nurse Staff C said she was working the overnight shift on 7/7/23. She
said she was on a different unit and had about 29 residents. She heard Code [NAME] and asked who was
missing and Staff A told her it was Resident #1. He said, The alarm for 500 door was going off, we looked
inside, could not find him so I went out the 500 door. He was sitting on the walkway behind the therapy
door. He was a wanderer and combative.
On 7/12/23 at approximately 4:15 p.m., the Administrator confirmed the sequence of events involving
Resident #1 on 7/7/23. She confirmed Resident #1 was not placed on increased supervision after the first
exit seeking attempt on 7/7/23 at approximately 3:00 a.m. and should have been. She confirmed LPN Staff
A attempted to contact two supervisors and there was no return call. She confirmed the Maintenance
Director was called and he said he was on vacation. She said at the time, the only staff that had the code to
reset the alarm on the 500 unit exit door was the maintenance staff. She confirmed the location of Resident
#1 was unknown from approximately 4:00 a.m. until approximately 5:00 a.m. when he was found outside.
The facility submitted an acceptable Immediate Jeopardy removal plan. On 7/13/23 the Immediate
Jeopardy was removed after surveyor verification of the immediate actions which included:
Resident #1 was placed on 1:1 supervision to prevent further incident on 7/7/2023. Verified through record
review and observation.
Resident #1 care plan was updated to include new intervention. The surveyor verified throug record review.
Door codes were obtained to reset the alarming/ unlocked door for safety. The surveyor verified through
record review.
Door codes were posted and shared in multiple places including nurse stations to reset the alarm /unlocked
door for safety. The surveyor verified through observation.
Education was initiated to include availability/ location of secure door codes, how to reset doors when
alarming, missing resident process, and administrator notification. Facility staff educated include activities,
administration, dietary, housekeeping, laundry, maintenance, medical records, nursing, rehab, and social
services. The surveyor verified through record review, and staff interviews.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 4 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Current residents' records were reviewed to validate appropriate interventions in place for those at risk for
exit seeking. This was completed on 7/12/2023. The surveyor verified through record review.
The Wander Guard (exit security alarm) was validated to be working properly. The surveyor verified through
record review, and observation during survey.
Exit doors were reviewed and validated with proper functioning as the result on 7/7/2023 at 10:00 a.m. The
surveyor verified through record review, and observation during survey.
Audit completed on current residents with a wander guard to validated to be working properly. This was
completed on 7/7/2023. The surveyor verified through record review.
Completed 11 missing patient drills on all shifts from 07/07/2023 to 07/11/2023. The surveyor verified
through record review.
The Administrator notified the Medical Director on July 7, 2023 of occurrence and of this plan. The surveyor
verified through record review.
The Administrator held an ad-hoc (unplanned) QAPI (Quality Assurance and Performance Improvement)
meeting to discuss self-identified findings on July 7, 2023 at 12:00 pm resulting in this plan. The surveyor
verified through record review.
Education was completed on 7/10/2023. Topics include door codes, resetting doors when alarming, missing
resident process, and administrator notification. Staff not present during education was educated prior to
their next shift. Facility staff educated include activities, administration, dietary, housekeeping, laundry,
maintenance, medical records, nursing, rehab, and social services. The surveyor verified through record
review and random interview of three nurses.
Education provided to supervisory staff and maintenance director related to responsibilities of being on call,
returning calls, and notification of administrator. This education was completed on 7/12/2023. The surveyor
verified through record review, and random staff interviews.
The Director of Nursing (DON) or designee will review new admission H&P (History and Physical), 3008,
and discharge summary for evidence of elopement or wandering risk. The surveyor verified through record
review.
Education on supervisor on call, monitoring exit door, and putting exit seeking patient on 1:1. The surveyor
verified through record review.
Facility staff educate include activities, administration, dietary, housekeeping, laundry, maintenance,
medical records, nursing, rehab, and social services. This was completed on 7/13/2023. The surveyor
verified through record review.
Fence gate outside by the lake was fixed on 7/12/2023. The surveyor verified through observation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 5 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, job description review, staff and family interview, the facility's administration
failed to utilize resources effectively to ensure a safe environment and adequate supervision of 1 (Resident
#1) of 3 sampled cognitively impaired residents at risk for elopement to prevent unsafe wandering and
elopement.
Residents Affected - Few
On 7/7/23 at 3:00 a.m., Resident #1 who was cognitively impaired, was ambulatory, and actively exit
seeking set off the alarm of an exit door.
Staff on duty did not know how to reset the alarm and left the exit door unsecured. Staff failed to adequately
supervise Resident #1 until the alarm was reset.
On 7/7/23 (unknown time after 4:00 a.m.) Resident #1 left the facility unsupervised through the unsecured
exit door.
On 7/7/23 at 4:50 a.m., Resident #1 was found unharmed, sitting on the concrete outside of the facility
approximately 50 feet from a lake with a broken fence with a clear danger warning from alligators and
snakes. The facility is located on a busy six lanes road.
Resident #1 had a likelihood for serious harm, injury, or death due to the risk of serious injury from a fall,
drowning in the lake, being attacked by an alligator, or getting hit by a car crossing the busy road.
The facility's administration failure to ensure effective measures to ensure a safe environment and prevent
unsafe wandering of cognitively impaired residents at risk for elopement resulted in the determination of
Immediate Jeopardy at a scope and severity of isolated (J) starting on 7/7/23.
The Administrator was notified of the Immediate Jeopardy on 7/13/23 at 3:05 p.m. and provided the IJ
templates.
On 7/13/23 after the facility submitted an acceptable Immediate Jeopardy removal plan, the Immediate
Jeopardy was removed and the scope and severity were reduced to D, no actual harm with potential for
more than minimal harm that is not Immediate Jeopardy.
The findings included:
Cross reference to F689.
The Administrator's job description revised 01/21 noted, Safety . Follows established safety policies and
procedures. Ensures potential safety/health hazards are eliminated . Ensures all supervisors are trained in
and implement the organization's policies and procedures .
Review of the facility's incident investigative findings dated 7/12/23 submitted to the Agency for Health Care
Administration in which the facility substantiated neglect revealed, on 7/7/23 around 3:30 a.m., Resident #1
got out of his room and activated the alarm at the emergency exit door in the 500-hall unit. Resident #1 was
redirected into his room. Resident #1 had an alert bracelet (to alert
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 6 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
staff when resident leaves a safe area) attached to his ankle. Supervisor and unit manager were attempted
to call, and no response. The Maintenance Director was called related to the alarm since the nurse did not
have the code on hand. The Maintenance Director was on vacation and did not have the code on hand. The
Maintenance Director texted the maintenance assistant to come into the facility to put the code in the
emergency exit door.
The resident was found outside of the facility sitting on the concrete by the physical therapy gym. The
resident was in no sign of distress. Body audit completed and the resident had an abrasion to his left lateral
knee.
On 7/12/23, record review revealed Resident #1 was admitted to the facility on [DATE] with diagnoses not
limited to Alzheimer's dementia, weakness, failure to thrive, altered mental status and cognitive
communication deficit.
Review of the History and Physical from the hospital dated 6/27/23 noted Resident #1 is a [AGE] year old
male presenting with his daughter/caregiver with complaints of progressive decline and inability to care for
patient. Patient has history of Alzheimer's dementia (diagnosed in July 2022) . Daughter reports his
behaviors have been rapidly progressing whereby he cannot be left alone. Patient is experiencing bouts of
confusion with auditory and visual hallucinations. He does not eat or drink unless he is fed. He has had
significant weight loss. He has wandered away from home.
The Medical Certification for Medicaid Long-Term Care Services and Patient Transfer form (Agency for
Health Care Administration form 3008) dated 7/3/23 from the hospital, noted Resident #1's risk alerts
included elopement.
Review of the progress notes from 7/3/23 through 7/7/23 revealed multiple entries of wandering behavior.
On 7/4/23 at 8:10 a.m., Resident is alert and confused. Slept off and on. Upon awakening, resident
wandered in residents room, in hallways and no staff can stop him because he became aggressive when
we [sic] redirecting him.
On 7/5/23 at 12:36 a.m., Resident was alert and very confused, combative, he tried to wander all the shift .
He remains at high risk for fall.
On 7/5/23 at 12:05 p.m., a history and physical noted Resident #1 has had a progressive decline and family
is unable to care for him. He was diagnosed with Alzheimer's dementia back in July 2022. His behaviors
had rapidly gotten worse as well and was unable to be left alone . He wanders a lot and just says random
words . Not sure he is good to follow commands.
On 7/6/23 at 5:07 p.m., a progress note documented, Resident came back from the hospital via stretcher.
he is positive for covid therefore he is on respiratory isolation. he refused to stay in his room . he kept going
to 400 hall three times. he does have wander guard around his ankle .
On 7/7/23 at 6:05 a.m., the nurse documented, 0330 (3:30 a.m.): Pt (patient) was with writer and CNA
(Certified Nursing Assistant) as pt was trying to elope. 0445 (4:55 a.m.) CNA went to pt room to provide
personal care. CNA noticed pt not in room. CNA notified writer. Writer announced code green as CNA was
looking inside the other pts room. Pt was located outside. Pt alert. Pt noted to be very confused and
agitated. Pt was wandering throughout the whole night and going in and out of pts room.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 7 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Scheduled medication that was given was ineffective .
Level of Harm - Immediate
jeopardy to resident health or
safety
On 7/12/23, review of witness statements included in the facility's elopement investigation revealed on
7/7/23 at approximately 3:00 a.m., Resident #1 attempted to exit through an exit door on the 500 hall. He
pushed on the door and set off the alarm but did not exit. None of the staff in the facility knew the code to
reset the alarm. The nurse on the 500 hall called two supervisors for assistance but neither returned the
call. The nurse then called the maintenance director who told her he was on vacation. The alarm continued
to sound. The CNA saw Resident #1 at approximately 4:00 a.m. and then, when she went to check on him
at approximately 4:40 a.m., he was not in his room. The nurse and the CNA did a quick check of the unit,
did not locate him so the nurse called Code [NAME] (missing person alert). Staff responded and Resident
#1 was found outside the facility, about 100 feet from the 500 hall exit door, sitting on the ground, playing
with the grass at approximately 5:00 a.m. She said the alarm was still activated throughout the sequence of
events until a Maintenance Assistant came to the facility at about 5:00 a.m. and reset the code.
Residents Affected - Few
On 7/12/23 at 9:56 a.m. in a telephone interview Resident #1's daughter said he went to hospital because
she was not able to look after him. She said he was diagnosed with Alzheimer's dementia, he was confused
and could not be left home alone. She said he got lost many times, they had to call the police many time.
She said she secured the house as best she could and had a camera alert. He was always wandering
around, trying to go out. She said the last three weeks he had gotten worse and started falling (before the
original admission). She said she told the hospital and the facility he needed to be supervised and not left
alone. She said she told the first lady she saw at the facility about him not being left unsupervised.
On 7/12/23 at approximately 4:00 p.m., observation revealed outside of the 500 hall exit door there was a
lake/retention pond with red warning posted signs that read, DANGER. ALLIGATORS AND SNAKES IN
AREA. STAY AWAY FROM THE WATER. DO NOT FEED THE WILDLIFE.
Photographic evidence obtained.
The lake was surrounded by a fence approximately five feet high. The gate that did not latch and was in
disrepair.
Photographic evidence obtained.
On 7/12/23 at 7:32 a.m., Licensed Practical Nurse (LPN), Staff A said she was on duty the night of 7/7/23
and Resident #1 was part of her assignment. She confirmed the sequence of events involving Resident #1.
She said after Resident #1 attempted to leave the first time; it was not possible to assign anyone to
supervise him because of the workload. She confirmed she called two supervisors but there was no return
call. She confirmed she called the Maintenance Director who told her he was on vacation, and would not
give the code to stop the alarm.
On 7/12/23 at 10:23 a.m., the Administrator confirmed Resident #1 had been wandering. They talked about
it during clinical meetings and placed a wander alert bracelet on him. They talked about transferring him to
the secured unit but there was no room available.
On 7/12/23 at approximately 4:15 p.m., the Administrator confirmed the sequence of events involving
Resident #1 on 7/7/23. She confirmed Resident #1 was not placed on increased supervision after the first
exit seeking attempt on 7/7/23 at approximately 3:00 a.m. and should have been. She confirmed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 8 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
LPN Staff A attempted to contact two supervisors and there was no return call. She confirmed the
Maintenance Director was called and said he was on vacation. She said at the time, the only staff that had
the code to reset the alarm on the 500 unit exit door was the maintenance staff, and he was not on site.
She confirmed the location of Resident #1 was unknown from approximately 4:00 a.m. until approximately
5:00 a.m. when he was found outside.
On 7/13/23 at approximately 4:00 p.m., the Administrator confirmed there was no one designated to be in
charge, and responsible for the delivery of care on the overnight shift on 7/7/23. She verified the facility
failed to have systems in place to protect Resident #1 from unsafe wandering and elopement.
The facility submitted an acceptable Immediate Jeopardy removal plan. On 7/13/23 the Immediate
Jeopardy was removed after verification of the immediate actions implemented by the facility in accordance
with their removal plan which included:
1:1 (one to one) supervision to prevent further incident was initiated on 7/7/2023. The surveyor verified by
record review and observatio of Resident #1.
Door codes were obtained and posted/ shared in multiple places to reset the alarming/ unlocked door for
safety. The surveyor verified by observation.
Education was initiated to include availability/ location of secure door codes, how to reset doors when
alarming, not to leave doors if they cannot be reset/ locked and the missing resident process. This
education was completed on 7/10/2023 and staff not present were educated prior to next shift. Facility staff
educated include activities, administration, dietary, housekeeping, laundry, maintenance, medical records,
nursing, rehab, and social services. The surveyor verified by record review.
Education on supervisor on call, monitoring exit door, putting exit seeking patient on 1:1, and administrator
notification was completed on 7/13/2023 and staff not present will be educated prior to next shift. Facility
staff educated include activities, administration, dietary, housekeeping, laundry, maintenance, medical
records, nursing, rehab, and social services. The surveyor verified through record review.
Like residents were reviewed for exit seeking interventions, exit security system (wanderguard), exit doors
functioning, and accurately working wander guards. The surveyor verified through record review.
The Administrator notified the Medical Director on July 7, 2023 of occurrence and of this plan and held an
ad-hoc (unplanned) QAPI (Quality Assurance and Performance Improvement) meeting to discuss
self-identified findings on July 7, 2023 at 12:00 p.m., resulting in this plan. The surveyor verified through
record review.
Education provided to supervisory staff and maintenance director related to responsibilities of being on call,
returning calls, and notification of administrator. This education was completed on 7/12/2023. The surveyor
verified through record review.
Fence gate outside by the lake was fixed on 7/12/2023. Verified through observation.
Director of Nursing (DON) or designee will review new admission H&P (History and Physical) , 3008,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 9 of 10
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105499
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Lely Palms
6135 Rattlesnake Hammock Road
Naples, FL 34113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
and discharge summary for evidence of elopement or wandering risk. The surveyor verified through record
review.
Administrator or designee will conduct missing patient drills three times a week to include weekends (one
on each shift) weekly for four weeks then monthly to observe and validate proper response. The surveyor
verified through record reviews of drills conducted.
Residents Affected - Few
The DON or designee will review residents at risk for exit seeking weekly for four weeks to validate
appropriate interventions in place. The surveyor verified through record review.
Findings will be reported back to the QAPI committee for further review, adjustment, or completion of plan.
The surveyor verified by record review.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105499
If continuation sheet
Page 10 of 10