F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interviews and medical record review, the facility failed to ensure the accurate nursing
skin evaluation and coordination of care between dietary and physician services for nutritional supplements
for 1 (Resident #45) of 3 residents reviewed for pressure wounds.
Residents Affected - Few
The findings included:
Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #45 had 2 unhealed
stage 3 pressure ulcers and was receiving pressure ulcer care at the facility.
Review of the admission and discharge record for Resident #45 revealed the resident was discharged from
the facility on 10/5/23 and readmitted on [DATE].
Review of the progress note dated 10/5/23 at 5:32 p.m. revealed Resident #45 was sent to the hospital.
Review of the progress note dated 10/17/23 at 5:20 a.m. revealed the resident returned to the facility.
Review of the admission Nursing Comprehensive Evaluation for Skin completed on 10/17/23 revealed
Resident #45's skin was intact and did not include the 2 unhealed stage 3 pressure ulcers.
Review of the Medication Administration Record (MARs) revealed Resident #45 was receiving wound care
treatments to the right heel and left buttock from 9/8/23 until 10/4/23. On 10/17/23, wound care treatments
to the right heel and left buttock were reordered.
Review of the MARs revealed Resident #45 was given Prostat 30 milliliters (ml) twice a day (BID) for wound
healing from 9/6/23 until 10/5/23, when the resident was discharged to the hospital The nutritional
supplement was not restarted after the resident returned from the hospital on [DATE].
On 10/25/23 at 1:17 p.m., Registered Nurse (RN) Unit Manager Staff K confirmed Resident #45 had open
wounds to the right heel and left buttock and wound treatments were restarted on 10/17/23 when the
resident returned from the hospital. The Unit Manager said she did not know why the nutritional supplement
needed for wound healing was not restarted on 10/17/23 when the resident returned from the hospital.
On 10/25/23 at 1:21 p.m., during a telephone interview with the Registered Dietician (RD), she confirmed
she recommended Prostat 30 mls BID for wound healing due to multiple skin impairments. She said she did
not know the resident was discharged on 10/5/23 and returned to the facility on [DATE]. She said she did
not know the supplement was not restarted on 10/17/23. She said the facility does not
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
105522
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
give her a list of residents who are readmitted because she would have checked to make sure the
supplement was restarted. She said the nutritional supplement should have been restarted on 10/17/23
when the resident returned.
On 10/25/23 at 1:30 p.m., observation of wound care for Resident #45 revealed open wounds to the right
heel and the left buttock.
On 10/25/23 at 5:07 p.m., the Director of Nursing (DON) confirmed the admission Nursing Comprehensive
Evaluation for Skin completed on 10/17/23 was inaccurate and did not include the resident's wounds. She
confirmed the nutritional supplement for wound healing was not in the resident's orders and should have
been restarted when the resident was returned from the hospital. The DON said when a resident is
readmitted , the unit managers are supposed to double check the medical record for accuracy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 2 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interviews and medical record review, the facility failed to ensure the accurate nursing
skin evaluation and coordination of care between dietary and physician services for nutritional supplements
for 1 (Resident #45) of 3 residents reviewed for pressure wounds.
Residents Affected - Few
The findings included:
Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #45 had two unhealed
stage 3 pressure ulcers and was receiving pressure ulcer care at the facility.
Review of the admission and discharge record for Resident #45 revealed the resident was discharged from
the facility on 10/5/23 and readmitted on [DATE].
Review of the progress notes Resident #45 was sent to the hospital on [DATE] at 5:32 p.m., and returned to
the facility on [DATE] at 5:20 p.m.
Review of the admission Nursing Comprehensive Evaluation for Skin completed on 10/17/23 revealed
Resident #45's skin was intact. The evaluation did not document the two unhealed stage 3 pressure ulcers.
Review of the Medication Administration Record (MARs) revealed Resident #45 was receiving wound care
treatments to the right heel and left buttock ulcers from 9/8/23 until 10/4/23. The MARs noted Resident #45
was receiving Prostat (protein supplement) 30 milliliters twice a day for wound healing. On 10/17/23, upon
return to the facility, the wound care treatments to the right heel and left buttock were reordered. The
Prostat supplement was not reordered upon return to the facility.
On 10/25/23 at 1:17 p.m., Licensed Practical Nurse (LPN) Unit Manager Staff K confirmed Resident #45
had open wounds to the right heel and left buttock and wound treatments were restarted on 10/17/23 when
the resident returned from the hospital.
The Unit Manager said she did not know why the nutritional supplement needed for wound healing was not
restarted on 10/17/23 when the resident returned from the hospital.
On 10/25/23 at 1:21 p.m., in a telephone interview the Registered Dietitian (RD), confirmed she
recommended Prostat 30 mls twice a day for Resident #45 for wound healing due to multiple skin
impairments. She said she did not know Resident #45 was transferred to the hospital on [DATE] and
returned to the facility on [DATE]. She said the facility does not give her a list of residents who are
readmitted . She would have checked to make sure the supplement was restarted. She said the nutritional
supplement should have been restarted on 10/17/23 when the resident returned.
On 10/25/23 at 1:30 p.m., observation of wound care for Resident #45 revealed open wounds to the right
heel and the left buttock.
On 10/25/23 at 5:07 p.m., the Director of Nursing (DON) confirmed the admission Nursing Comprehensive
Evaluation for Skin completed on 10/17/23 was inaccurate and did not include the resident's wounds. She
confirmed the nutritional supplement for wound healing was not in the resident's orders and should have
been restarted when the resident was returned from the hospital. The DON said when a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 3 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
resident is readmitted , the unit managers are supposed to double check the medical record for accuracy.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 4 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, clinical record review, and interviews the facility failed to monitor the fluid intake of 1
(Resident #61) of 3 resident sampled with a physician order for fluid restriction.
Residents Affected - Few
The findings included:
Clinical record review revealed Resident #61 was a long term resident of the facility with an admission date
of 2/4/22, and a most recent readmission date of 6/23/23. Diagnoses included End Stage Renal Disease
(ESRD).
Resident #61 received hemodialysis on Tuesdays, Thursdays, and Saturdays.
The physician's orders dated 7/25/23 noted a fluid restriction per shift, to less than 32 ounces as possible.
The care plan revised on 5/17/23 noted the resident had potential for complications related to hemodialysis
for treatment of ESRD. The interventions included to maintain fluid restrictions as ordered; observing
compliance, observe for fluid volume overload.
Review of Medication and Treatment Flow Sheets for the months of September and October 2023 failed to
provide documentation of monitoring the resident's fluid intake. Review of the Certified Nursing Assistant
task sheets failed to provide documentation of fluid restriction.
On 10/23/23 at 10:16 a.m., and 10/25/23 at 10:19 a.m., Resident had a 16 ounces Styrofoam cup and a 16
ounces bottle of water at the resident's bedside.
On 10/25/23 at 10:30 a.m., the Regional Nurse Consultant removed the containers of water.
On 10/25/23 at 11:00 p.m., call made to the facility's Dietician, she confirmed she communicates with the
Dialysis Center Dietitian regarding the resident's lab, weight, nutritional and fluid intake. She confirmed the
resident is on a fluid restriction of 32 ounces per day.
On 10/25/23 at 12:30 p.m., in an interview Licensed Practical Nurse Staff K Unit Manager verified the lack
of documentation verifying monitoring of Resident #61 for compliance with fluid intake.
On 10/25/23 at 1:00 p.m., in an interview, Resident #61 said he was aware he was on a fluid restriction. He
said the staff come in and ask if he wants water and just gives it to him.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 5 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
Based on interviews, and review of job descriptions the facility failed to designate a licensed nurse to serve
as a charge nurse on each tour of duty as required.
Residents Affected - Some
The findings included:
Review of facility Job description for Nurse Supervisor which states: Purpose of your job position: The
primary purpose of your position is to supervise the day-to-day nursing activities of the Facility during your
tour of duty. Such supervision must be in accordance with current federal, state, and local standards,
guidelines, and regulations that govern our Facility, and as may be required by the Director of Nursing
Services (DON), to ensure that he highest degree of quality care is maintained at all times. Delegation of
Authority: As Nurse Supervisor you are delegated the administrative authority, responsibility, and
accountability necessary for carrying out your assigned duties.
On 10/25/23 12:51 p.m., during an interview the DON confirmed the facility has day shift managers, an
evening supervisor, but no designated charge nurse or supervisor from 11:00 p.m., until 7:00 a.m. She said,
No one is designated as charge, but I am available by phone 24/ 7.
On 10/26/23 at 9:30 a.m., in an interview, the Administrator said he was not aware the facility did not have a
designated charge nurse for the 11:00 p.m., to 7:00 a.m. shift.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 6 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of employee files, staff interviews, and facility policy review the facility failed to complete
an annual performance review and provide in-service education based on the outcome of the reviews for 1
( Staff G) of 3 Certified Nursing Assistants (CNAs) reviewed.
Residents Affected - Few
The findings included:
Review of facility policy titled Performance Evaluations dated June 2010 which states, The job performance
of each employee shall be reviewed and evaluated at least annually.
Review of employee file for CNA Staff G with hire date 4/25/2007 and no documented annual evaluation.
On 10/26/23 at 11:38 a.m., the Regional Lead Human Resources (HR) Director said she could not find
documentation of an annual performance review for CNA Staff G.
On 10/26/23 at 12:30 p.m., in an interview the Director of Nursing said that an annual performance review
for the CNA should have been done. The DON said she did not have documentation of performance
reviews and could not recall completing any annual performance review in the past year.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 7 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview and record review, the facility failed to have a system in place to ensure an
accurate inventory of controlled medications returned for disposition.
Residents Affected - Some
The findings included:
Review of the Policy Number 5.9 Medication Dispensing: Controlled Substances revised 3/2016 page 1 of
4: Controlled dangerous substances are handled by the facility in a manner that promotes proper storage,
security, and compliance with applicable State and Federal regulations.
On 10/24/23 at 11:42 a.m. Licensed Practical Nurse (LPN) Staff N said the Director of Nursing (DON)
collects unused narcotics (controlled medications) from the medication carts each Friday and locks them in
her office.
10/26/23 at 11:49 a.m., in an interview the DON confirmed she collects the controlled substances from
each medication cart on Fridays. She signs the log verifying she removed the controlled substance
packages. The log does not specify which medication and the remaining quantity removed. She said she
brings them to her office and places them inside the double-locked file cabinet.
Observation of the file cabinet revealed numerous controlled substances in pill, patch, and liquid form.
The DON said she did not keep a log of the controlled substances returned for destruction. When the
pharmacist visits the facility, the controlled substances are scanned into the computer system to create the
Record of Disposal for Medications.
Review of the red 3-ring binder containing the Records of Disposal for Medications revealed the last time
narcotics were destroyed at the facility was 9/18/23.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 8 of 9
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105522
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard
Lehigh Acres, FL 33936
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure a medication error rate less
than 5%. 25 opportunities were observed with three nurses and three residents. Three medication errors
were observed resulting in a medication error rate of 12%.
Residents Affected - Few
The findings included:
On 10/25/23 at 8:24 a.m., observed Registered Nurse Staff L administer 17 different medications to
Resident #36, including:
Lactulose 15 cubic centimeters (cc); Pantoprazole 40 milligrams (mg), Morphine 15 mg, Baclofen 10 mg,
Isosorbide 30 mg, Lyrica 25 mg, Spiriva Inhaler, Vitamin B12 1000 micrograms (mcg), Ferrous Sulfate 325
mg, Senna Plus, Torsemide 10mg, Lamotrigine 150 mg, Lantus Insulin 15 units, Vitamin C 250 mg,
Cholecalciferol 2000 units, Probiotic, and Glycolax Powder 17 grams in water.
Upon reconciliation of the observation with the physician's orders, it was revealed an order for:
Metoprolol Tartrate 25 milligrams, one tablet by mouth two times a day for essential hypertension (high
blood pressure). The order specified to hold the medication for a heart rate less than 60.
Movantik 12.5 milligrams one tablet by mouth daily for constipation.
Sucralfate 10 milliliters by mouth four times a day. The morning dose was scheduled for 9:00 a.m.
Staff L did not take the resident's pulse and did not administer the Metoprolol. Staff L documented on the
Medication Administration Record the resident's pulse was 53.
She said the Certified Nursing Assistant took the heart rate at approximately 7:45 a.m. She said she would
not recheck the heart rate and just hold the medication.
Staff L did not administer the Movantik, or the Sucralfate. She said she would have the reorder the
medications.
Review of the progress note dated 10/26/23 at 8:46 a.m. revealed an entry for Movantik indicating it was
pending pharmacy delivery. The progress note dated 10/25/23 at 8:42 revealed an entry regarding
Sucralfate, but it did not indicate why the entry was made. The progress notes did not reveal the doctor was
notified that the medications were not given.
On 10/26/23 at 10:53 a.m., Staff L verified she did not administer the Metoprolol, the Sucralfate and the
Movantik.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105522
If continuation sheet
Page 9 of 9