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Inspection visit

Health inspection

TERRACE OF ST CLOUD, THECMS #1055281 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for 2 out of 2 residents, of a total sample of 7 residents, (#2, and #6).Findings:1.Resident #2 was admitted to the facility on [DATE] with diagnoses that included vascular dementia, type 2 diabetes mellitus, end stage renal disease, dependence on renal dialysis, anxiety disorder and seizures.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed resident # 2's cognition was severely impaired, and she was dependent on two or more staff for assistance with activities of daily living (ADL) and transfers.Review of resident #2's care plan initiated on 10/27/23 and most recently revised on 10/01/25 indicated the resident required two-person assistance for transfers via mechanical lift, bed mobility and ADLs. On 11/04/25 at 10:23AM, resident # 2 was in bed and had a small, round, bluish mark on her left cheek. She was calm but did not answer any questions when asked. Later in the morning at 11:48 AM, her husband stated a few weeks ago on 10/01/25, his wife got the bruise to her face while she was on another unit. He explained a nurse had called him during the night to inform him of the bruise and because the facility could not tell him what happened, he called the police to report an allegation of abuse.On 11/05/25 at 9:16 AM, Certified Nursing Assistant (CNA) C said he took care of resident #2 while she resided on Unit 2. He remembered working the morning as well as the evening shift and reported to the nurse the bruise on her face an hour before his shift ended. He recalled he had not noticed any bruises on her before. CNA C acknowledged sometimes he provided ADL care to resident #2 without the assistance of another staff member but could not remember if he had assistance on that day. CNA C conveyed he knew what care the resident required from the care plan. He said he knew resident #2 required two persons to assist with ADLs and transfers but explained he still sometimes provided care by himself. CNA C did not give a reason why he did not follow the care plan for two staff for ADL care when caring for resident #2. He explained he might have asked for assistance but could not remember if anyone helped him that day.On 11/04/25 at 3:52 PM, in a telephone interview, CNA A said she learned from report that resident #2 had a bruise to her face. The CNA acknowledged she had assisted resident #2 on 10/01/25, the night the bruise was found. CNA A expressed she changed the resident herself, and stated, I've changed her by myself before, she does not fight, she is calm.On 11/04/25 at 4:07 PM, CNA B stated she had assisted resident #2 when she was on Unit 2 but did not recall her having any bruises on her body. CNA B acknowledged she had provided ADL care to resident #2 by herself previously. On 11/05/25 at 11:15 AM, the lead MDS Coordinator said that resident #2 moved around a lot and it was hard for one staff member to assist her. She explained that resident #2 was very fragile, and CNAs should not decide to assist her by themselves. She stated that care plan interventions for two staff were put in place to minimize bruising and the only time it would have changed was if the resident had a physical therapist evaluation. She continued to explain that unless the resident was (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 105528 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105528 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/05/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Terrace of St Cloud, The 3855 Old Canoe Creek Road Saint Cloud, FL 34769 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete improving or if there was some other change in the care plan, those interventions would not change.On 11/04/25 at 1:25 PM, the Nursing Home Administrator (NHA) and the Director of Nursing (DON) acknowledged that the incident resulted in a federal report for abuse filed on 10/01/25. The DON continued to explain that from their investigation, the assigned Certified Nursing Assistant (CNA) C did not follow the resident's care plan for assistance of two persons with ADL care which resulted in bruises to her leg and face.2. Resident #6 was admitted to the facility on [DATE] with diagnoses that included unspecified congestive heart failure, malignant neoplasm of the colon, Alzheimer's disease, unspecified dementia, and generalized anxiety disorder.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed resident #6's cognition was severely impaired. The assessment indicated resident #6 required two or more staff for care and was dependent on staff for ADL care.Review of resident #6's plan of care initiated on 10/09/25, revealed the resident was at risk for easy bruising due to fragile skin, unsafe hand movement behaviors, impulsively grabbing items on the floor or surroundings, combative behaviors, and flings and swings her hands. Resident #6 also had a care plan for risk for skin breakdown and pressure injuries related to combative behaviors, impaired cognition, decreased mobility, incontinence, require assist with care, poor oral intake, daily use of psychiatric medications, fragile skin, impulsive body movement behaviors when in bed or chair. Interventions included the use of two staff members as needed to prevent shearing during positioning. In contradiction to the MDS of 10/09/25, the plan of care indicated resident #6 required one person assistance with transfers, bed mobility and ADL care.On 11/05/25 at 12:46 PM, resident # 6 was in bed with torn pool noodles on the side rails of her bed. The assigned CNA D said that resident #6 tried to get out of bed, constantly tore the pool noodles off the rails, and bumped into the rail.On 11/05/25 at 1:48 PM, CNA E looked in the Kardex to determine if a resident was a one- or two-person assistance with ADLs and transfers. She logged into her computer but could not find the desired information. At 1:51 PM, the Unit Manager (UM) for Unit 2 arrived and confirmed CNA E was unable to find the information in the computer for how many staff were needed by the resident for assistance without the UM's help. The UM acknowledged CNA E was unable to navigate the facility's electronic system and stated the CNAs relied on verbal reporting instead of what was in the care plan. The UM's said the expectation was for CNAs to know how to look up the information from the care plan.On 11/05/25 at 1:56 PM, in a joint interview with CNA D and CNA F, resident #6's assigned CNA D said that resident #6 required one person to assist with ADLs and transfers. She was unable to verify the information in the electronic charting system because, she explained, she did not have computer access. The CNA said she had to speak with the DON to give her access. CNA F said the information she saw in the electronic system seemed confusing. Both CNAs said they didn't usually access the electronic system for that information but instead relied on verbal reports from the nurse or other staff to update them of any changes with the resident. On 11/05/25 at 2:34 PM, in a joint interview with the NHA and DON, the DON stated her expectation was all staff would know how to access the residents' care plans, follow the care plan interventions and ask for help if needed. She acknowledged recent education on care plans did not ensure staff understood how to navigate or access the care plans on the computer. The facility's policy statement for Care Plans, Comprehensive Person-Centered, revised on January 2025 indicated, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The policy interpretation and implementation in section 4 g. detailed, Each resident's comprehensive person-centered care plan will be consistent with the resident's rights .including the right to receive the services and or items included in the plan of care. Event ID: Facility ID: 105528 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0656GeneralS&S Dpotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the November 5, 2025 survey of TERRACE OF ST CLOUD, THE?

This was a inspection survey of TERRACE OF ST CLOUD, THE on November 5, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at TERRACE OF ST CLOUD, THE on November 5, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be ..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.