F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observations, interviews, and record reviews, the facility failed to implement and maintain
accident?prevention interventions for 1 resident (Resident #1) who previously sustained a fall with major
injury, resulting in the resident experiencing a second preventable injury. The facility did not follow the
resident's updated care plan requiring two?person assistance for bed baths only and allowed the resident
to be taken to the shower despite this restriction. This failure resulted in the resident sustaining a humerus
fracture and placed the resident at continued risk for further avoidable harm. This deficient practice is
cross?referenced to F0689 due to the facility's failure to provide adequate supervision and
accident?prevention interventions. The findings include:A record review of Resident #1's chart on
02/25/2026 revealed that she had a right closed hip fracture and displaced hip following a fall from the bed
on 09/29/2025. The facility reported the following corrective action after the incident: All bed baths for
[Resident #1] are now conducted with two person assistAn interview and observation of Employee B, a
Certified Nursing Assistant (CNA), on 02/25/2026 at 11:19 AM revealed that the facility uses a sticker
system outside each resident's door to indicate the required level of assistance, with 1P meaning
one?person assist and 2P meaning two?person assist. An observation of the sticker outside Resident #1's
room indicated she requires a two?person assist.An interview with two of Resident #1's daughters on
02/25/2026 at 11:30 AM revealed that the resident had recently sustained an injury to her left shoulder, and
an X?ray confirmed a humerus fracture. The resident's daughter stated that Resident #1 was able to
describe the event, telling them, I was brought to the shower room, they pulled on my arm, and hurt me.
They further explained that an investigator reviewed the incident and closed the case after determining the
fracture was pathological and related to the resident's history of osteopenia. Following this event, the
daughter reported attending a meeting where it was agreed that Resident #1 would receive bed baths only,
with two staff assisting. A sign reading 2 person bed baths only was observed above Resident #1's bed,
and the daughter confirmed it had been placed there after the September 2025 fall from the bed. The
daughter stated that Resident #1 was complaining of shoulder pain 2 days before the x-ray and Employee
D, a Licensed Practical Nurse (LPN), was made aware.A review of the Resident #1's Xray report for
01/05/2026 showed an acute left humeral fracture.An interview with Employee D on 02/25/2026 at 1:20 PM
revealed that she notified the Nurse Practitioner in January about Resident #1's increased pain and
subsequently received orders for an X?ray and additional pain medication. She further stated that after
Resident #1's first injury, the facility revised its practice to require two?person assistance for bed baths for
residents on hospice or those with limited mobility in bed.A review of Resident #1's revised care plan
revealed that the following:09/30/2025 (After hip fracture)- The resident is dependent with staff of 2 persons
for bathing/showering 3 times per week as tolerated and as necessary.10/02/2025- The resident is
dependent with staff of 2 persons for bathing/showering 3 times per week as tolerated and as necessary.
Cloth bed pad to be placed under the resident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105552
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105552
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/25/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sandy Ridge Center for Rehabilitation and Healing
5360 Glover Lane
Milton, FL 32570
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
when bathing.10/02/2025- The resident is dependent with staff of 2 persons for bathing 3 times per week
as tolerated and as necessary. Cloth bed pad to be placed under the resident when bathing.1/7/2026 (after
humerus fracture)- The resident is dependent with staff of 2 persons for bathing/showering 3 times per
week as tolerated and as necessary. Cloth bed pad to be placed under the resident when bathing.A review
of Resident #1's bath documentation showed inconsistent adherence to the care plan interventions
following her fall?related hip fracture. In October 2025, records showed 2 bed baths and 5 entries marked
not available. In November 2025, documentation reflected 4 bed baths, 2 showers, and 2 refusals. In
December 2025, the resident received 6 bed baths and 4 showers. In January 2026, the record showed 4
bed baths, 1 shower, and 1 refusal, including documentation of a shower provided on 01/02/2026-prior to
the resident reporting to her daughter that she had been taken to the shower and that her arm had been
pulled.During an interview with the MDS Coordinator on 02/25/2026 at 2:18 PM, she stated she was unsure
why the care plan had been updated to include baths/showers following the reported shoulder fracture. She
also stated there was no clinical reason that would prevent the resident from using the shower, even with a
history of a hip fracture and despite the family's expressed preference for bed baths.During an interview
with the Administrator and Director of Nursing on 02/25/2026 3:25 PM, they stated that Resident #1's injury
investigation was closed based on the Nurse Practitioner's (NP) assessment that the fracture was
pathological. They explained that the NP reached this conclusion because no tissue damage or
inflammation was observed. While the plan of correction following the October fall mandated a two-person
assist for bed baths, the facility could not explain why the care plan was edited to allow showers after the
January incident. The Administrator verbalized that the family preferred bed baths.During an interview with
the Nurse Practitioner on 02/25/2026 at 3:56 PM, he explained that he determined the fracture to be
pathological rather than traumatic based on the resident's history of diffuse osteopenia and the absence of
visible swelling or bruising. When asked whether he was aware that the family had requested bed baths
only and that this was reflected in the care plan, he stated he was not. He also stated he was unsure
whether Resident #1 had been taken to the shower. He was informed that documentation showed the
resident received a shower on 01/02/2026, that nursing staff had been notified of the resident's arm pain,
and that he was contacted after Resident #1's daughter reported pain and noted swelling. When asked if
this injury could have been caused by pulling the resident's arm, he stated yes. When asked if he discussed
his findings with the radiologist who concluded Resident #1 had an acute fracture, he said no.
Event ID:
Facility ID:
105552
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105552
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/25/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sandy Ridge Center for Rehabilitation and Healing
5360 Glover Lane
Milton, FL 32570
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observations, interviews, and record reviews, the facility failed to implement and maintain
accident?prevention interventions for one resident (Resident #1) with a known history of fall?related injury.
The facility did not follow the resident's updated care plan requiring two?person assistance for bed baths
only, and allowed the resident to be taken to the shower despite this restriction. This failure resulted in the
resident sustaining a left humerus fracture and placed her at continued risk for avoidable injury.The findings
include:A record review of Resident #1's chart on 02/25/2026 revealed that she had a right closed hip
fracture and displaced hip following a fall from the bed on 09/29/2025. The facility reported the following
corrective actions after the incident: All bed baths for Resident #1 are now conducted with two person
assist.An interview and observation of Employee B, Certfied Nursing Assistant, on 02/25/2026 at 11:19 AM
revealed that the facility uses a sticker system outside each resident's door to indicate the required level of
assistance, with 1P meaning one?person assist and 2P meaning two?person assist. An observation of the
sticker outside Resident #1's room indicated she requires a two?person assist.A sign above Resident #1's
bed stating 2?person assist, bed bath only was observed on 02/25/2026 at 11:30 AM. Resident #1's
daughter, who was present during the observation, reported that this sign had been in place since the
resident's first injury in September 2025. The daughters also stated Resident #1 informed them she
sustained an injury while being showered in January. Resident #1 alleged staff pulled on her arm and hurt
her.A review of Resident #1's radiology report from 01/05/2026 revealed: Acute left humeral neck
fracture.During an interview with Employee D, Licensed Practical Nurse (LPN), on 02/25/2026 at 1:20 PM,
she stated that bath preferences should be listed on each resident's care plan.A review of Resident #1's
care plan and chart showed that it was updated on 10/02/2025, following the September 2025 injury, to
require a two?person assist for bed baths. The care plan was later revised again on 01/07/2026, after the
resident sustained a second injury, to indicate a two?person assist for baths/showers. Documentation also
showed that the resident had been taken to the shower on 01/02/2026, along with six additional showers
documented since September 2025.During an interview on 02/25/2026 at 2:18 PM, the Minimum Data Set
(MDS) Coordinator stated she was unsure why the care plan had been modified to include baths/showers
after the January fracture. She acknowledged that Resident #1's family preferred two?person assist bed
baths but maintained that there was no clinical contraindication that would prevent the resident from
receiving a shower.An interview with Employee F, CNA, on 02/25/2026 at 3:13 PM revealed that she
recalled assisting another CNA in bringing Resident #1 to the shower in January, prior to the resident's left
arm injury.An interview with the Director of Nursing and the Administrator on 02/25/2026 at 3:25 PM
confirmed they were aware that Resident #1's family preferred bed baths only with two staff assisting. They
were unable to explain the subsequent care plan changes that allowed for baths/showers.
Event ID:
Facility ID:
105552
If continuation sheet
Page 3 of 3