F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record review and interviews, the facility failed to promote one (resident #18) out of 21
sampled residents dignity during dining. As evidenced by observations of staff standing over resident #18
while assisting to eating. This has the potential to affect the 43 residents residing in the facility who require
assistance with feeding at the time of survey.
The findings included:
Observation on 09/25/23 at 8:23 AM in room [ROOM NUMBER] Staff C, a Certified Nursing Assistant (C N
A) was observed standing while assisting resident #18 with breakfast.
Observation on 09/27/23 at 1:00 PM in room [ROOM NUMBER] Staff A, a Registered Nurse (RN) was
observed standing while assisting resident #18 with lunch.
Record review of the Demographic face sheet revealed, resident #18 was admitted on [DATE] and
re-admitted on [DATE] with diagnoses that included Dementia, Gastro-esophageal reflux disease, and Type
2 Diabetes.
Record review of the quarterly Minimum Data Set (MDS) dated [DATE], Section C for cognitive patterns
revealed a Brief Interview Mental Status score of 6, indicating resident #18 was severely cognitively
impaired. Section G for functional status revealed resident #18 required extensive assistance by one person
for all Activities of Daily Living (ADL). Section K for Weight Loss revealed resident #18 had no weight loss of
5% or more in the last month or 10% or more in last 6 months.
Record review of the Care Plan dated 09/12/2023 revealed, Problem: Self-care deficit as evidenced by the
need of assistance secondary to: Impaired mobility related to diagnosis of Dementia, Cerebrovascular
Accident, left hemiplegia, Altered Mental Status, Hypertension. Interventions: Assist with Activities of Daily
Living (ADLS) every shift and allow enough time for participation in care. Provide privacy and always
maintain dignity. Staff to anticipate resident's needs with ADL's. Announce and introduce self while
providing care and medications as ordered; observe for side effects and effectiveness. Breakdown tasks
into subtasks and provide periods of rest as needed. Do frequent rounds. Encourage/remind resident to ask
for assistance as needed. Explain procedures prior to beginning tasks or physical contact. Gather and set
up supplies for care. Keep call light within reach and answer promptly. Observe for decline in ADL function;
report to the physician as indicated. Praise her for all efforts. Provide assistance for transfer as indicated.
Provide Range of Motion (ROM) during care. Physical therapy/ occupational therapy/ speech therapy
screen prn.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
105575
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105575
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palmetto Care Center and Rehab
6750 West 22nd Court
Hialeah, FL 33016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 09/25/2023 at 08:25 AM, Staff C stated, sometimes she stands and sometimes she sits. Staff
C reported, she is aware that she should be sitting while assisting residents to eat.
Interview on 09/25/2023 at 12:55 PM, Staff A stated, she is aware it is a dignity issue to stand over
residents while assisting with meals. Staff A reported, moving forward she will sit while assisting any
resident to eat.
Review of the facility's policy and procedure entitled, Assistance with Meals (revised March 2022) revealed,
the Policy statement: Residents shall receive assistance with meals in a manner that meets the individual
needs of each resident. Policy Interpretation and Implementation: Residents requiring full assistance: 2.
Residents who cannot feed themselves will be fed with attention to safety, comfort, and dignity, for example:
a. not standing over residents while assisting them with meals.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105575
If continuation sheet
Page 2 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105575
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palmetto Care Center and Rehab
6750 West 22nd Court
Hialeah, FL 33016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the safety of a one vulnerable resident
(#335) out of one (1) resident's reviewed for smoking. As evidenced by Resident #335 smoking in the
facility's patio area without a smoking assessment or care plan and having cigarettes and a cigarette lighter
in their personal belongings. There were 87 residents residing in the facility at the time of survey.
The findings included:
On 09/25/23 at 09:35AM, resident #335 was observed smoking on the smoking patio, with staff and family
members in attendance.
On 09/26/23 at 10:48 AM, resident #335 was observed in a wheelchair in the hallway returning from
rehabilitation therapy, and stated she will not be smoking today because she has visitors.
On 09/27/23 at 10:30 AM, resident #335 was observed in therapy exercising and stated, on admission she
did not smoke because she did not feel like smoking, but recently she has been anxious and have been
smoking 2-3 cigarettes a day.
On 09/27/23 at 11:10 AM, observation of the smoking area revealed, 1 self-closing ashtray, 1 red
self-closing metal bin, 1 fire blanket, and 1 fire extinguisher observed. The resident was not observed to be
smoking at the time.
On 9/28/23 at 12:20 PM, resident#335 was observed in a wheel chair on the patio smoking with a family
member. A self closing astray was on table in front of the resident, and facility staff were in attendance on
the patio.
Interview on 09/25/23 at 01:11 PM via translator (Another surveyor on the team) the resident stated, she
only smokes in the morning sometimes, she usually goes out to smoke after therapy, she keeps all of her
smoking items with her. Resident #335 showed the surveyor her cigarettes in a small wallet case, and
stated she also kept her cigarette lighter with her, but this morning on 9/25/23 after she came back from
smoking, the social worker took her lighter away and told her the lighter will be kept at the nurses' station.
The resident was very upset that the social worker took away her lighter today. Resident #335 reported, that
they told her she has to pick her lighter up at the nurse's station. The resident refused to continue to be
interviewed.
Interview on 09/27/23 at 09:32 AM, with the Minimum Data Set (MDS) coordinator revealed, when asked
about the Tobacco use coded-No in section J of the resident's MDS, it was reported, at the time of the
resident's admission there was a smoking assessment completed on 8/29/23 on which the resident stated
that she was not a smoker, and the MDS assessment was completed on 8/31/23 based on the information
received from the smoking assessment on which the resident stated that she was not a smoker. On 9/25/23
another smoking assessment was completed for the resident and a smoking care plan was created.
Interview on 09/27/23 at 09:43 AM, with the Social Services Director(SSD) revealed, when asked if
Resident #335 is a smoker, it was reported, on admission, the assessment was completed and the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105575
If continuation sheet
Page 3 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105575
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palmetto Care Center and Rehab
6750 West 22nd Court
Hialeah, FL 33016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
resident stated that she did not smoke. The SSD stated when I was on the patio supervising another
smoker on Monday (9/25/23), the resident came to the patio and stated she was there to smoke. I
explained, to the resident information about our smoking policy. I went back to her later and explained to the
resident in detail about the policy, the resident then gave me the lighter she had in her possession, I placed
the lighter in the nurse's station with the resident's name. When the resident wants to smoke, she has to get
her lighter and cigarettes from the nurse's station. We have designated smoking times and staff that goes
out to supervise the residents. We established a smoking schedule with this resident for 1:00pm after lunch
and after dinner and if she wanted to smoke at any other time, she would have to approach one of the staff
and ask to go smoke. The Assistant Director of Nursing (ADON) completed another smoking assessment
for the resident and a smoking care plan was implemented on 9/25/23. Since admission I have never had
any reports from staff that this resident goes out to the patio to smoke. The first time I saw this resident was
on Monday on the smoking patio, stating that she was there to smoke. Prior to this, I did several in-services
with the nurses to let them know when they do their assessments on admission, ask the residents if they
are a smoker, if they are, complete a smoking assessment and let me know if the resident is a smoker. We
communicate with the staff to let them know what residents are smokers and there is a smoking binder on
each nursing station that has a lists of the residents who smoke. As we receive new admissions and
discharges, we update the smoking list in the binders at the nursing stations as needed. On 9/25/23, the
resident had a room change because she requested a private room.
Interview on 09/27/23 at 10:05 AM with the Director of Nursing (DON) and the Assistant Director of Nursing
(ADON) revealed, none of the staff including myself has never seen this resident smoking, on Monday
9/25/23 is the first time anyone has ever seen this resident smoking and we implemented a smoking
assessment and a care plan for this resident immediately. This resident upon admission was not a smoker
and she stayed in her room most of the time, when the DON was informed, by the surveyor that this
resident had a pouch with a lighter and cigarette, the DON stated, the lighter and cigarettes' are now stored
at the nursing station and the resident has to go to the nurses' station to retrieve her smoking materials to
smoke with a staff member for supervision.
Interview on 09/27/23 at 10:30 AM with the resident #335 while in therapy exercising it was stated via
another surveyor translating, on admission, she did not smoke when she first came to the facility because
she did not feel like smoking, but recently she has been anxious and has been smoking 2-3 cigarettes a
day.
Interview on 09/27/23 at 11:40 AM with the resident in her room with her son, via translation with another
surveyor revealed, when asked how long she has been smoking at the facility, the resident reported, she
started about 2 weeks ago, and the resident's son stated his mom has smoked her whole life.
Interview on 09/28/23 at 07:55 AM, the Registered Nurse, from the South Unit (Staff A) via translator
reported, she has never seen this resident smoking.
Interview on 09/28/23 at 07:56 AM, the Registered Nurse, from the South Unit (Staff B) via translator
reported, yesterday was the first day I was assigned to this resident, I saw her smoking yesterday, and her
smoking supplies are stored at the nursing station.
On 09/28/23 at 10:47 AM, the MDS Coordinator brought a signed statement of an interview with the
resident that documented, the resident stated upon admission she forgot that she was a smoker and she
never smoked until she got anxious a few days ago.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105575
If continuation sheet
Page 4 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105575
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palmetto Care Center and Rehab
6750 West 22nd Court
Hialeah, FL 33016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Record review of Resident #335's Smoking Assessment documented-Resident was admitted on [DATE],
smoking assessment completed on 8/29/23 documented no tobacco use, smoking assessment completed
9/25/23 documented- Resident uses Tobacco, Has the cognitive ability to smoke safely, Has the visual
ability to smoke safely, Has physical dexterity and physical ability to smoke safely, Resident may smoke
independently or with set up, Resident requires use of cigarette holder, and Security-All lighters, matches,
lighting materials are kept in a secure location.
Review of the medical records for Resident #335 revealed, the resident was admitted to the facility on
[DATE]. Clinical diagnoses included but were not limited to: Displaced subtrochanteric fracture of right
femur, subsequent encounter for closed fracture with routine healing, Depression and Anxiety Disorder.
Review of the Physician's Orders Sheet for September 2023 revealed, Resident #335 had orders that
included but were not limited to: Amitriptyline Oral Tablet 50 milligram (MG)-Give 1 tablet by mouth two
times a day related to Depression. Clonazepam Oral Tablet 1 Milligram (MG)-Give 1 tablet by mouth two
times a day related to Anxiety Disorder.
Record review of Resident # 335's admission Minimum Data Set (MDS) dated [DATE] revealed: Section C
for Cognitive Patterns documented Brief Interview of Mental Status Score 14, on a 0-15 scale indicating the
resident is cognitively intact. Section E for behaviors documented rejection of care occurred 1-3 days.
Section G for Functional Status documented Extensive assistance for Activities of daily living with one
person assistance, except for eating, requiring setup only. Section H for Bowel and Bladder documented
occasionally incontinent of bladder, always incontinent of bowel. Section J for Health Conditions
documented no tobacco use. Section N for Medications documented resident received anticoagulants,
antianxiety, antidepressant, diuretic in the last 7 days. Section O for Special Treatments, Procedures, and
Programs documented resident received Occupational, Physical, and Psychological Therapy in the last 7
days, and Section P for restraints documented no physical restraints or elopement alarms used.
Record review of Resident # 335 's Care Plans dated 9/25/23 revealed: Resident has desire to smoke.
Resident will comply with smoking policy and rules through next review date.
Resident will remain safe and free from injury during smoking episode through next review date.
Interventions include- Smoking assessment, Smoking material should be kept at the nurse's station,
supervise when smoking at all times, explain smoking policy and rules as needed, explain smoking policy
to resident and family as needed, redirect resident to smoking area as needed, and smoking as per
smoking schedule.
Review of the facility's policy and procedure titled Smoking Policy-Residents effective date 09/15/2022
states: The center will establish and maintain a safe designated smoking area and safe smoking practices
for the residents. Smoking is only allowed in the designated smoking areas of the facility and during
designated smoking times. Smoking is not allowed during inclement weather. Oxygen is not permitted
within 50 feet from the designated smoking areas. The center will have safety equipment available in
designated smoking areas including fire blanket, smoking aprons, fire extinguisher, and non combustible
self-closing ashtrays.
Procedures:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105575
If continuation sheet
Page 5 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105575
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palmetto Care Center and Rehab
6750 West 22nd Court
Hialeah, FL 33016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents that wish to smoke will have an initial smoking assessment, quarterly, with a change in condition,
and as needed to determine if assistance and /or supervision is required for smoking.
The center will retain and store all smoking materials, including matches, lighters, cigarettes, cigars, and
any other smoking implement for all residents who wish to smoke.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105575
If continuation sheet
Page 6 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105575
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palmetto Care Center and Rehab
6750 West 22nd Court
Hialeah, FL 33016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to follow physician's orders for oxygen
therapy administration for one out of four sampled residents (Resident #34) reviewed for oxygen therapy.
Residents Affected - Few
The findings included:
Observation on 09/25/2023 at 08:13 AM, revealed Resident #34 had her breakfast set up on the bedside
table, and the resident was sleeping. Further observation revealed, the oxygen level was infusing at 3.5
liters per minute via nasal cannula.
Observation on 09/26/2023 at 08:43 AM, revealed Resident #34 in bed awake. Observed the resident's
oxygen level was at 3.5 liters per minute via nasal cannula.
Observation on 09/27/2023 at 08:10 AM, revealed Resident #34 in her bed with the bedside table in front of
her. Observed the resident's oxygen level was between 3 - 3.5 liters per minute infusing via nasal cannula.
Observation on 09/28/2023 09:13 AM, revealed, resident #34 was sleeping, and the oxygen level was at
3.5 liters per minute infusing via nasal cannula.
Review of the Resident #34's physician's orders revealed an order dated 07/21/2022 for oxygen (O2) at 2
liters per minute via nasal canula every shift for Shortness of breath for respiratory distress related to
chronic obstructive pulmonary disease (unspecified).
Review of Resident #34's medical diagnoses revealed, acute respiratory failure with hypoxia, history of right
hip fracture and fall, Chronic obstructive pulmonary disease, hypertension, anemia, Alzheimer,
hyperlipidemia.
Review of Resident #34's care plan dated 07/18/2023 revealed, the resident has a potential for
complications of respiratory distress. The facility's interventions included, Change oxygen tubing weekly
and PRN (as needed) every night shift and Sunday; administer medications as ordered; O2 sats (saturated)
as ordered; administer O2 as ordered.
On 09/28/2023 at 10:05 AM, Staff C (Licensed Practical Nurse) stated, I think the oxygen level is supposed
to be 2 liters, but I'm not sure. I will look at the computer. He then stated, I don't see it. I can't find the order.
On 09/28/23 at 10:09 AM, observed the facility's staff educator came and helped Staff C to look for the
physicians order.
On 09/28/23 at 10:12 AM, the facility's staff educator stated, The order is in there. It's 2 liters per minute for
shortness of breath.
Review of the facility's policy and procedures relating to Oxygen Administration, dated October 2010
revealed:
Purpose - The purpose of this procedure is to provide guidelines for oxygen administration.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105575
If continuation sheet
Page 7 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105575
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palmetto Care Center and Rehab
6750 West 22nd Court
Hialeah, FL 33016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Preparation:
Level of Harm - Minimal harm
or potential for actual harm
1. Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol
for oxygen administration.
Residents Affected - Few
2. Review the resident's care plan to assess any special needs of the resident.
3. Assemble the equipment and supplies as needed.
Steps in the procedure:
8. Turn on the oxygen. Unless otherwise ordered, start the flow of oxygen at the rate of 2 to 3 liters per
minute.
9. Place appropriate oxygen device on the resident (i.e., mask, nasal cannula and/or nasal catheter).
10. Adjust the oxygen delivery device so that it is comfortable for the resident and the proper flow of oxygen
is being administered.
13. Observed the resident upon setup and periodically thereafter to be sure oxygen is being tolerated (see
assessment).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105575
If continuation sheet
Page 8 of 8