F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to refer a resident with a newly evident mental disorder for
Level II Preadmission Screening and Resident Review (PASARR) evaluation and determination for 1 of 3
residents reviewed for PASARR, of a total sample of 45 residents, (#72).
Findings:
Resident # 72's medical record revealed she was admitted to the facility on [DATE] with diagnoses including
Parkinson's and diabetes mellitus, bipolar disorder, depression, schizoaffective disorder, and anxiety.
The MDS Significant Change assessment with reference date 8/27/24 revealed resident #72 had severe
cognitive impairment. The document indicated her active diagnoses included anxiety disorder, depression
(other than bipolar), and schizophrenia.
Resident #72's medical record revealed diagnoses of anxiety disorder and bipolar disorder with an onset
date of 3/31/24 and schizoaffective disorder with an onset date of 7/23/24. The record contained a Level I
PASARR screening form dated 3/11/23 which indicated resident #72 had an Mental Illness (MI) or
suspected MI. The record did not contain a Level ll PASARR screening form.
On 11/07/24 at 1:04 PM, the Social Services Director (SSD) stated that a new admission from the hospital
should have a Level I PASARR screening completed by the hospital before admission. She noted the
clinical team reviews the PASARRs upon admission. She said the Director of Nursing completed a new
PASARR if it was inaccurate or if the resident received an MI diagnosis after admission.
On 11/07/24 at 1:35 PM, the Assistant Director of Nursing (ADON) stated that the PASARR was reviewed
and updated by the Director of Nursing (DON). The ADON acknowledged resident #72's level I PASARR
was inaccurate and needed updating.
The facility's policy and procedure for Pre-admission Screening for Serious Mental Illness (SMI) and
Intellectually Disabled (ID) Individuals (PASRR), revised July 2021, read, If it is learned after admission that
a Serious Mental Illness (SMI) or Intellectually Disabled (ID) Level II screening is indicated, it will be the
responsibility of Social Services to coordinate and/or inform the appropriate agency to conduct the
screening and obtain the results.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105577
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105577
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Orlando
654 N Econlockhatchee Trail
Orlando, FL 32825
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0847
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, and record review, the facility failed to ensure the binding arbitration agreement
explicitly granted the resident or their representative the right to rescind the agreement within 30 calendar
days of signing it for 76 of 76 residents who signed the arbitration agreement during the time of the survey.
Residents Affected - Some
Findings:
Review of the log provided by the facility at the time of survey revealed 76 of the current 125 residents
signed the facility's arbitration agreement.
On 11/07/24 at 12:35 PM, the Director of Guest Services stated she was responsible for meeting with the
resident/resident representative post-admission to get the admission packet signed. She verified the
admission agreement included the arbitration agreement. She stated she reviewed the arbitration
agreement with the resident/representative, explained what arbitration meant and answered any questions
asked. The Director of Guest Services explained the arbitration agreement was voluntary, but she was not
aware of how long the resident/resident representative had to rescind the agreement if they changed their
mind about signing.
Review of the facility's undated, Voluntary Binding Arbitration Agreement revealed the document was
voluntary and was not a requirement for admission. The document explained what an arbitration was and
indicated the document could be rescinded within 30 days of the resident's date of admission to the facility,
not within 30 days of signing the agreement.
On 11/07/24 at 1:35 PM, the Administrator confirmed the admission agreement which included the
arbitration agreement was generally signed after residents were admitted to the facility. He reviewed the
rescind clause in the arbitration agreement. The Administrator acknowledged the wording of the agreement
did not explicitly grant the resident/resident representative 30 days from the date of signing to rescind the
agreement. He agreed the resident/resident representative would not have 30 days to rescind the
agreement if it were signed after admission which would not meet the requirement of 30 days from the date
of signature.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105577
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105577
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Orlando
654 N Econlockhatchee Trail
Orlando, FL 32825
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on interview, and record review, the facility failed to ensure the Quality Assessment & Assurance
(QAA) /Quality Assurance and Performance Improvement (QAPI) committee conducted performance
improvement activities to ensure prior improvement measures were sustained for accuracy of Preadmission
Screening and Resident Review (PASARR).
Findings:
Review of the policy and procedure, dated 2/20/18, revealed the center must take action aimed at
performance improvement and after implementing those actions, measure its success, and track
performance to ensure that improvements were realized and sustained.
The facility had a deficiency cited at F644 for concerns with PASARR screening inaccuracies and standard
of care during the previous recertification survey conducted 2/13/23 through 2/16/23.
During this survey, similar concerns were identified leading to determination of noncompliance at F644 due
to insufficient auditing and oversight which resulted in a repeat deficiency.
On 11/7/24 at 2:22 PM, the Administrator stated the facility had a monthly QAPI committee meeting. He
noted that the QAPI committee reviewed cited deficiencies. He said that the QAPI committee addressed
concerns as they were identified. The Administrator stated the QAPI committee would create a
performance improvement plan to address the problem and bring it back into compliance. The Administrator
reviewed the current survey concerns. He acknowledged the repeated citation from the previous
recertification survey and stated the process had failed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105577
If continuation sheet
Page 3 of 3