F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interviews and review of the medical record, the facility failed to notify the Physician of
behaviors and behavioral changes for one of nineteen sampled residents, (#7). Following admission, the
resident presented with refusal of care, hitting, and yelling behaviors, in which the Physician was not
notified.
Findings included:
On 3/15/2021 at 12:30 p.m., while standing outside resident #7's room, staff went in to set up and serve the
meal tray. Resident #7 was first observed in her room and in bed since 9:10 a.m. While staff were serving
resident #7 her meal, Resident #7 was overheard telling staff, I don't want it, leave me alone. The staff
member was overheard to ask if she wanted to order something else, and Resident #7 was overheard, get
the ____out, leave me alone.
After leaving Resident #7's room, an interview was conducted with Employee A, who was asked why
resident #7 was yelling out. Employee A indicated that Resident #7 had been presenting with behaviors
since her admission and that she just likes to stay in her room, in bed, and wants to be left alone. Employee
A was asked if she and other staff tell the nurse of these behaviors. She indicated that she had.
On 3/15/2021 at 1:30 p.m., the unit nurse, Employee B, was asked if she knew about Resident #7
presenting with behaviors of calling out and yelling. She said that she was aware and believed the
Physician was aware. Employee B indicated that Resident #7 mostly wants to be left alone and had been
exhibiting yelling out, screaming and attempting to hit staff since her admission.
On 3/16/2021 review of Resident #7's medical record found she was admitted to the facility on [DATE].
Review of the advance directives determined Resident #7 was her own decision maker. Review of the
admission diagnoses sheet revealed diagnoses to include but not limited to: Anxiety and Depression.
Review of the current Minimum Data Set (MDS) 5 day assessment, dated 3/7/2021, revealed a
Cognition/Brief Interview Mental Status (BIMS) score of 13 of 15; which indicated Resident #7 was
cognitively intact, interviewable and able to make her own decisions. The mood/behavior section of the
MDS revealed Resident #7 did not present with any behaviors during the five days assessed.
Review of the dated electronic progress notes found:
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105587
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/17/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Countryside
3825 Countryside Blvd N
Palm Harbor, FL 34684
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
- 2/11/2021 13:29 - Writer and another nurse spoke with resident, confused, states, I had a fall last night
and my head hurts that is why I'm here at the hospital. Writer reoriented resident, reminded she was in
rehab and fell at home, resident stated, you are right, I did not fall last night, I slept through the entire night
and I was warm. Continues to tell writer where she grew up.
- 2/15/2021 0:400 - Writer was returning to nurse station from rounding with second nurse when both
parties heard a loud thud. Both nurses began going room to room to investigate noise when entering
resident's room the following was noted. Resident was lying on the floor next to the right side of her bed on
the fall mat. Bed was in low position. Resident was lying on her left side with bilat legs pulled up towards her
abdomen and the left side of her face and head laying on the baseboard. Resident was alert with eyes
opened. Resident noted to be agitated and stating she was sorry. MD paged. EMS initiated. Xfer to Hospital
and Daughter contacted and agreed.
- 3/15/2021 05:00 - During morning rounds patient refused to have brief changed. She began clawing at the
Aid's shirt and back punched me in my stomach. Pt stated get the ____ out, leave me alone. No injuries
reported. Pt made comfortable.
On 3/17/2021 at 10:00 a.m. the Assistant Director of Nursing confirmed the nurse progress notes did not
reflect if the Physician was notified of behaviors to include being agitated, hitting staff, throwing things and
or refusing care. She stated she would contact the nurse who documented the behaviors to see if she
verbally notified the Physician of those behaviors. At approximately 12:00 p.m., the Assistant Director of
Nursing reported she had spoken to the nurse and the nurse indicated she did call the Physician to let him
know of results. An interview with the nurse by the survey team could not be obtained.
On 3/17/2021 at 2:55 p.m., a phone interview was conducted with the resident's Physician. He indicated he
was well aware of the resident and has been notified by staff around her admission time and within the last
week related to things such as wounds, a Urinary Tract Infection, skin tear, and urinary incontinence. He
revealed that staff had not spoken with him or his medical team related to the behaviors to include
presenting with hitting, spitting, clawing at staff, refusing of care and treatment. He confirmed that he was
not notified of her mood as well.
Through interview with both Employees A and B, Resident #7's Physician and review of the above nurse
progress notes, it was found that the Physician was not notified of behaviors to include hitting, calling out,
yelling, and refusing care.
On 3/17/2021 at 3:00 p.m. the Nursing Home Administrator provided the Notification of change of condition
policy and procedure, with last revision date 12/16/2020 for review. Policy revealed, The Center to promptly
notify the Patient/Resident, the attending Physician, and the Resident Representative when there is a
change in the status or condition.
The Procedure section revealed, The nurse to notify the attending physician and representative when there
is a(n); Significant change in the patient/resident's physical, mental, or psychosocial status,
Patient/Resident consecutively refuses medication and/or treatment (i.e. two or more times).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105587
If continuation sheet
Page 2 of 2