F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Record
review revealed Resident #102 was admitted to the facility on [DATE]. Review of current Minimum Data
Sheet (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status score of 15, on a
0-15 scale indicating no cognitive impairment.
Residents Affected - Few
An observation on 04/21/25 at 11:45 AM revealed Resident #102 sitting in the wheelchair and on his right
lateral lower leg, he had a skin tear, that was uncovered, with bloody drainage leaking on his sock and on a
gauze dressing dated 04/21/25, which was below the skin tear.
Review of the physician's order, dated 10/03/24, instructed the staff to cleanse self-inflicted skin areas to
the right lateral lower leg with normal saline (salt solution), pat dry, apply xeroform (vaseline gauze), gauze
pad and wrap with kerlix (bulky gauze dressing) on every night shift.
An observation on 04/22/25 at 10:35 AM, revealed Resident #102 was observed sitting in the wheelchair in
the room. There was a skin tear to right lateral leg, that was uncovered, with dry bloody drainage to the
area. There was a gauze dressing, that was not dated, below the skin tear.
An observation on 04/23/25 at 12:11 PM revealed Resident #102 sitting in the wheelchair with his lunch
tray in front of him. There was a gauze dressing dated 04/23/25 to Resident #102's right lower leg, and a
skin tear with bloody drainage was observed above the gauze dressing.
During an interview on 04/23/25 at 12:19 PM, when asked if the skin tear, that was without a dressing, was
the wound that had the ordered treatment or if is was a different wound underneath the dressing, Staff F,
Licensed Practical Nurse (LPN), stated, I'm not sure, but I know he scratches his legs. I will change the
dressing and look, because his leg does need attention.
An observation on 04/23/25 at 3:23 PM revealed Staff F removed the dressing from Resident #102's right
lower leg. Staff F removed a rolled gauze dressing, gauze pad, and xeroform. The area on the right lateral
lower leg that was covered, was slightly red and the skin was intact. Staff F stated, The resident is saying
that the gauze is itchy on his skin and that's why he is scratching his leg. I am not going to cover the area
that I uncovered. I will just apply lotion to the area, but I will cover the other area with a bordered gauze
after I clean it up.
During an interview on 04/23/25 at 3:42 PM, when asked did you perform wound care on Resident# 102,
the Wound Care Nurse stated, No, the nurses do. The wound care nurse briefly walked away, returned and
stated, Resident #102 said the rolled gauze is itching him. I will put a call out to the ARNP (Advanced
Registered Nurse Practitioner) for a new order to apply bordered gauze. He often has an issue with
scratching.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
105592
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of an order dated 04/23/25, instructed staff to cleanse area to right lateral leg with normal saline,
pat dry, apply xeroform and cover with bordered gauze dressing.
An observation on 04/24/25 at 9:51 AM revealed Resident #102 sitting in the wheelchair with his right leg
elevated. There was rolled gauze on his right leg secured with tape and dated 04/24/25. When asked if the
nurse just did wound care to his right leg, Resident #102 stated, Yes.
During an interview on 04/24/25 at 10:16 AM, when asked, are you the nurse who performed the wound
care on Resident #102, Staff E, LPN, stated Yes, this morning. The wound was bleeding, because he
scratches. When asked, did you remove the same type of dressing from Resident #102's right leg that you
reapplied Staff E stated, Yes.
3. Record review for Resident #517 revealed the resident was admitted to the facility on [DATE] with a
diagnosis that included right ankle fracture requiring surgical repair.
Review of the Hospital History and Physical dated 04/13/25 documented, in part, that Resident #517
landed on knees and left elbow .with severe pain in his right ankle. Review of the admission MDS
assessment, which was in progress, documented Resident #517 had a BIMS score of 15, indicating the
resident was cognitively intact.
Review of the admission Skin assessment dated [DATE] documented a skin tear to the left elbow.
Review of the Skin Observation documentation on the Certified Nursing Assistant (CNA) task list from
04/18/25 at 2:01 PM revealed Resident #517 had a scratch and skin tear.
Review of the physician's orders did not include an order for the left elbow dressing for the resident.
During an observation conducted on 04/22/25 at 10:00 AM, the resident was sitting in a wheelchair, awake
and alert and oriented. It was noted that the left elbow was covered with a dry and intact dressing dated
4/18.
During an observation conducted on 04/23/25 at 12:17 PM, Resident #517 was sitting in room, awake, alert
and oriented. The resident had a new dry and intact dressing on his left elbow dated 4/23 7a/7p. When the
resident was asked what happened to his elbow, he stated that happened when I fell two weeks ago. It's
nothing really. When asked who applied the dressing to his left elbow, the resident replied, someone here
and they put something on it but the resident was unable to provide a name of the caregiver.
During an interview on 04/23/25 at 3:30 PM, Staff D, LPN, stated she did not have to perform any dressing
changes today for any of her assigned residents. She stated, it was all already done today.
An interview conducted on 04/23/25 at 3:38 PM with the Wound Care Nurse (WCN) who stated that she did
not do wound care for Resident #517. The WCN stated the nurses do wound care dressing on Monday's,
Wednesday's and Friday's.
During a side-by-side review of the record and interview on 04/23/25 at 4:00 PM with the Seaway Unit
Manager (UM), she confirmed the lack of a physician order for left elbow wound care dressing changes.
The UM reviewed the skin assessment documentation on 04/21/25 which identified a left elbow tear
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 2 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
and agreed that there should be an order.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review, and interview, the facility failed to ensure timely and appropriate
quality of care for 3 of 11 sampled residents reviewed for medications and wounds, as evidenced by the
failure to timely obtain and administer eye drops and antibiotics for Resident #24, failure to treat a wound
per physician order for Resident#102, and failure to obtain a physician order for wound care prior to
treatment for Resident #517.
Residents Affected - Few
The findings included:
1. Record review revealed Resident #24 was admitted to the facility on [DATE]. Review of the current
Minimum Data Set (MDS) assessment dated [DATE] documented the resident had a Brief Interview for
Mental Status (BIMS) score of 15, on a 0 to 15 scaled, indicating the resident was cognitively intact.
During an interview on 04/21/25 Resident #24 stated she missed a dose of antibiotics and had trouble
getting her eye drops upon admission to the facility.
Review of physician orders revealed the following:
a) As of 03/18/25, the resident was ordered the eye drop Lumigan at bedtime for glaucoma.
b) As of 03/18/25, the resident was ordered the eye drop Pilocarpine four times daily for glaucoma.
c) As of 03/21/25, the resident was ordered the eye drop Dorzolamide twice daily for glaucoma.
d) As of 03/18/25, the resident was ordered the antibiotic Ceftriaxone 2 grams intravenously (IV) daily for
Osteomyelitis.
Review of the March 2025 Medication Administration Record (MAR) revealed the following:
a) The Lumigan eye drop was not administered until 03/20/25 as staff were awaiting delivery, thus missing
two doses. During an interview on 04/24/25 at 11:23 AM, the Unit Manager stated the eye drop was
delivered to the facility on [DATE] and that she did not know why it was not administered timely.
b) The Pilocarpine eye drop was not administered until 03/20/25 as staff were awaiting delivery, thus
missing five doses. The Unit Manager stated this eye drop was also delivered to the facility on [DATE] and
that she did not know why it was not administered timely.
c) The Dorzolamide eye drop was documented as administered as of 03/20/25 in the morning, related to
awaiting delivery, which would indicate the resident missed three doses. But during the continued interview,
the Unit Manager stated the Dorzolamide was not delivered to the facility until 03/23/25.
d) The Ceftriaxone IV antibiotic was administered as ordered on 03/19/25, but was not administered on
03/20/25, as the medication was on order. The Unit Manager confirmed this antibiotic was available in their
emergency stock and should have been administered.
Review of the April 2025 MAR revealed the following:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 3 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
e) The Dorzolamide eye drops were not administered on 04/13/25 and 04/14/25, as evidenced by a blank in
the MAR, with no explanation provided.
f) The IV Ceftriaxone was not provided on 04/11/25, as it was on order. During the continued interview, the
Unit Manager confirmed the IV antibiotic had been available in the emergency supply.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 4 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews, the facility failed to physicians' order were followed to avoid
wearing socks to allow the wound to air dry; failed to provide guidance and education regarding the risk of
using socks in the affected area; and failed to follow infection control practices, as evidenced by using items
placed on the floor, for 1 of 5 sampled residents reviewed for wound care and management, Resident #100.
Residents Affected - Few
The findings included:
Clinical record review revealed Resident #100 was admitted to the facility on [DATE] and again on 02/25/25,
with diagnoses that included Hypertension. The admission Minimum Data Set (MDS) assessment,
referenced on 02/04/25, recorded a Brief Interview for Mental Status (BIMS) score of 11, indicating
Resident #100 was moderately cognitively impaired. This MDS indicated no mood, or behavior concerns
and documented the resident was dependent on assistance for lower body dressing and putting on or
taking off footwear.
Review of the care plan, revised on 02/04/25, noted Resident #100 had a pressure injury on the left heel.
Interventions on the care plan included floating the heels while in bed as tolerated by the resident and
treatments as ordered.
Review of Certified Nursing Assistants (CNA) tasks revealed no sock on the left foot.
An additional review of the clinical record indicated a physician order dated 04/08/25 to apply Betadine to
the left heel every Tuesday, Thursday, and Friday, allowing it to air dry for wound care management. The
order specifically stated, no sock to left foot; float heels.
Review of the doctor's wound care evaluation dated 04/22/25 included the following recommendations:
off-load wounds and float heels in bed. Additionally, place a heel elevator or 2-3 pillows behind the knees
(posterior to the popliteal fossa) to elevate the heels from making contact with the bed surface.
On 04/22/25 at 10:33 AM, an observation was conducted on Resident #100. She was found lying in bed
with her heels positioned directly on the bed, not offloading. Her heel-protector boots were on the floor
beneath the bed, and she stated, My heels hurt.
On 04/23/25, at 11:56 AM, Resident #100 was observed sitting at the edge of her bed, wearing socks and
placing her feet directly on the floor, not offloading them. She was talking to her visitor, who was beside her,
labeling new socks that had been brought in. Two heel-protector boots were on the floor next to the bed.
On 04/23/25 at noon, Staff A, Wound Care Nurse (WCN), conducted care for the left heel wound, applying
Betadine to the open area. Staff A assessed the resident for pain, and the resident expressed that her
heels hurt. After the wound care, Staff A asked if Resident #100 wanted to wear the new socks her friend
had brought in. The resident responded, Yes. Staff A then applied the socks to the resident's feet and
retrieved the heel protector boots from the floor, putting them on the resident's feet. This practice did not
follow the physician's order to allow the wound to air dry. Staff A also failed to provide guidance or
education regarding the risks of wearing socks in the affected area and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 5 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
the importance of allowing the wound to air dry.
Level of Harm - Minimal harm
or potential for actual harm
At 12:14 PM, the surveyor overheard the visitor telling Resident #100, The socks are not good for the bad
foot; you should take them off.
Residents Affected - Few
At 12:32 PM, another observation was conducted, and Resident #100 was still wearing the socks and the
boots.
On 04/23/25 at 12:20 PM, Staff C, the assigned CNA, was interviewed. She stated that when she came in,
she observed Resident #100 wearing socks and commented, Maybe the previous shift put them on.
On 04/23/25 at 1:13 PM, Resident #100 was sitting in bed, still wearing socks and the heel-protector boots.
On 04/23/25 at 2:02 PM, an interview with Staff A (WCN) revealed that when asked why she put socks on
the resident's feet after the wound care, she stated the resident preferred to have them on. When the
surveyor pointed out that the physician's order specifically indicated no sock on the left foot, Staff A agreed
upon seeing the order and acknowledged the wound care doctor preferred the socks not to be applied. The
surveyor then asked why she had not provided guidance or education to the resident about the risks of
wearing socks. Staff A agreed that she should have done so. After the surveyor's intervention, Staff A spoke
to the resident, stating, Remember how the socks stick to the wound. The doctor does not want them on.
The resident complied and allowed the nurse to remove the socks.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 6 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure appropriate care and services for 2 of
3 sampled residents, Residents #162 and #11, who had indwelling catheters and a history of Urinary Tract
Infections (UTIs).
The findings included:
1. Review of the record revealed Resident #162 was admitted to the facility on [DATE]. Review of the
current physicians' orders documented the resident had an indwelling catheter and staff were to flush the
catheter as needed. Review of the current care plan initiated on 03/31/25 documented the resident was at
risk for complications related to the use of an indwelling catheter. Interventions included to anchor the
catheter and to irrigate it as ordered.
Review of a urinalysis report revealed urine was collected on 03/31/25 for the test. The results of a positive
UTI were reported to the facility on [DATE] with the completed culture on 04/03/25 indicating appropriate
antibiotics to use. The urinalysis was not reviewed until 04/06/25 at which time an antibiotic was ordered.
An observation on 04/22/25 at 11:26 AM revealed the indwelling catheter bag hanging on the bedside.
Cloudy urine was noted in the tubing. During a subsequent observation on 04/23/25 at 9:15 AM, catheter
care was observed with Staff G and Staff H, both Certified Nursing Assistants (CNA). Observation of the
catheter tubing revealed continued cloudy urine. Photographic Evidence Obtained. During the care, a
catheter anchor was noted on the resident's thigh, but the tubing was not secure. When staff turned the
resident onto her right side, with the catheter bag on her left side, the tubing was pulled tightly. After the
care, when asked the use of the anchor, Staff H stated it was to keep the tubing from pulling. Staff G
attempted to hook the catheter into the anchor at the junction, in order to secure it, but Staff H told Staff G
that was not correct, and put it back as it was, leaving the catheter loose and freely moving.
During an observation on 04/23/25 at 3:43 PM, Staff I, Licensed Practical Nurse (LPN), was unaware of
how to utilize the anchor, but agreed the catheter tubing was not secured. When asked if she had assessed
the indwelling catheter that day, the LPN stated she had and the urine was cloudy that morning, and agreed
it still was. When asked what she should do if the urine was cloudy, the LPN stated she should notify the
physician but had not done so.
During an interview on 04/24/25 at 9:58 AM, when asked what she would expect a nurse to do if a
resident's indwelling catheter had cloudy urine, the Unit Manager stated the nurse should try to flush the
catheter, encourage fluids, and call the physician if it persists. The Unit Manager stated she did receive an
order for a urinalysis after the surveyor had asked the nurse about the cloudy urine the previous afternoon.
When asked the process for reviewing the results, the Unit Manager stated the labs are uploaded by the lab
into their electronic medical record and the lab will call the facility with any critical results. The Unit Manager
explained that both the nurses and physician or nurse practitioner are responsible for reviewing the labs.
During a side-by-side review of the record, the Unit Manager was made aware of the urinalysis of 03/31/25
and delay of antibiotic. The Unit Manager had no reason for the delay.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 7 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
2. Clinical record review revealed Resident #11 was admitted to the facility on [DATE] with diagnoses that
included non-Alzheimer's Dementia. The quarterly Minimum Data Set (MDS) assessment reference date
was 02/23/25, documented a Brief Interview for Mental Status (BIMS) score of 06, indicating Resident #11
was severely cognitively impaired. This MDS did not record any mood or behavior concerns. It was
documented that she was dependent and required assistance with toileting hygiene, personal hygiene, and
toilet transfers. and was frequently incontinent of urine, indicating a loss of bladder control.
The records included a care plan added to the revised plan dated 02/23/25. This care plan documented
Resident #11 had incontinence related to impaired mobility, with her incontinent status potentially varying
due to her diagnosis of dementia. It also noted that she was frequently incontinent of urine and had the
potential for complications secondary to the UTI.
On 04/10/25, a urine sample was collected, and the urinalysis results showed a positive urinary tract
infection (UTI), which was reported to the facility by the lab on the same day. Further recollection of urine
was suggested. On 04/15/25, the facility was able to straight catheterize the resident after several attempts
due to her resistance. The results from this urine collection were reported on 04/18/25, confirming the
presence of a UTI. On 04/19/25, a physician order for the antibiotic, Macrobid 100 mg to be taken orally
twice a day for seven days, was initiated.
On 04/24/25 at 11:03 AM, perineal care was initiated by Staff B, Certified Nursing Assistant (CNA). Staff B
placed a large towel in the bathroom sink, allowed the water to run until the towel was saturated, and then
applied soap. After retrieving the wet towel and squeezing some water out, she approached the resident
and brusquely instructed her to open her legs. She then poured water from the towel onto the resident's
private area and used wet wipes to clean the groin area and the top of the pubic bone, but did not provide
care to the external genital structures.
Staff B repeated the process, squeezing more water from the towel onto the pubic area and cleaning it with
wet wipes. She then instructed the resident to turn, which the resident did without resistance. Staff B
squeezed water from the towel onto the resident's buttocks and wiped them with the wet towel, then used
wet wipes for additional cleaning. Without drying the perineal area, she applied protective zinc oxide cream
to the buttocks and groin area, then put on a new adult incontinent brief and secured it. The care was
completed at 11:09 AM, and Staff B stated, She was done.
Later, at 11:56 AM on 04/24/25, the Director of Nursing (DON) and the Infection Control Preventionist were
interviewed regarding how the care was provided to resident #11. The surveyor demonstrated the process
Staff B had used during the care. The DON and the Infection Control Preventionist agreed that the process
was improperly executed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 8 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure they followed physicians' orders that were
recommended by the pharmacy, as evidenced by not discontinuing orders for Resident #48.
Residents Affected - Few
The findings included:
Record review revealed Resident #48 was admitted to the facility on [DATE]. Review of the current Minimum
Data Sheet (MDS) assessment dated [DATE], documented the resident had a Brief Interview for Mental
Status score of 15, on a 0-15 scale indicating no cognitive impairment. A pharmacy consultation report
dated 11/23/24 recommended that Lactobacillus (medication to promote growth of good bacteria in the gut)
and Pyridoxine (a vitamin that is important for normal brain functioning) be discontinued. On 11/27/24, the
physician accepted the pharmacy recommendation by signing the consultation. Photographic Evidence
Obtained.
Review of the current active orders for Resident #48 revealed the resident was still ordered to take
lactobacillus and pyridoxine.
Review of April 2025's Medication Administration Record (MAR) for Resident #48 revealed staff had also
administered the lactobacillus and pyridoxine to Resident #48 on 04/23/25.
Further review of the physician orders and MARs from 11/2024 through 04/2025 revealed the supplements
had not been discontinued.
During an interview on 04/23/25 at 4:10 PM, when asked who was responsible for making changes to the
resident's orders after the doctor accepts or declines the pharmacy recommendation, the DON stated, the
Unit Manager.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 9 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Record
review revealed Resident #129 was admitted to the facility on [DATE] with Diagnosis that included, in part:
Chronic Obstructive Pulmonary Disease (COPD), unspecified injury at C3 cervical spinal cord, atrial
fibrillation (AFib), chronic pain syndrome, dependence on wheelchair and urinary tract infections (UTIs).
Residents Affected - Few
On 04/17/25, the facility received a urine analysis results for Resident #129. The urine results indicated the
resident had ESBL (Extended Spectrum Beta Lactamases) in their urine. The diagnosis of ESBL makes
bacterial infections harder to treat with antibiotics. ESBL producing bacteria can spread from person to
person. It can be contacted by simply touching an infected person or touching soiled objects that have not
been cleaned thoroughly. By review of the facility policy, a resident who has the diagnosis of ESBL should
be on contact precautions. When a resident has any type of precautions in the facility, a sign is to be posted
on the door of the resident's room to indicate which type of precautions are to be followed.
On 04/21/25 at 9:00 AM, a tour was conducted of the facility. Resident #129's door was observed, and the
door did not have any posting for contact precautions.
During an interview, on 04/21/25 at 11:02 AM, the Infection Preventionist stated that she had not completed
rounds from the previous weekend to determine additional precautions for residents.
Based on policy review, observation, interview, and record review, the facility failed to implement effective
infection control practices by failing to promptly initiate Enhanced Barrier Precautions (EBP) and
Transmission-Based Precautions (TBP); and failed to provide appropriate education or ensure competency
following facility-acquired urinary tract infections (UTIs) for 4 of 9 sampled residents who should have been
on EBP and TBP, involving Residents #129, #80, #31, and #6.
The findings included:
The policy, titled, Enhanced Barrier Precautions, with implemented date of 08/16/22, documented it is the
policy of this facility to implement enhanced barrier precautions [EBP] for the prevention of transmission of
multidrug-resistant organisms (MDROs). Enhanced barrier precautions refer to the use of gown and gloves
for the use during high-contact resident care activities for residents known to be colonized or infected with
MDRO acquisition (e.g., residents with wounds or indwelling medical devices). The policy documented clear
signage will be posted on the door or wall outside of the resident room indicating the type of precautions,
required personal protective equipment (PPE), and the high-contact resident care activities that require the
use of gown and gloves. Nursing staff may place residents with certain conditions or devices on enhanced
barrier precautions empirically while awaiting physician orders. An order for enhanced barrier precautions
will be obtained for residents with of the following: wounds (e.g., chronic wounds such as pressure ulcers,
diabetic foot ulcers, unhealed surgical wounds, and chronic venous stasis ulcers) and/or indwelling medical
devices (e.g., central lines, hemodialysis catheters, urinary catheters, feeding tubes,
tracheostomy/ventilator tubes) even if the resident is not known to be infected or colonized with a MDRO.
Examples of targeted and epidemiologically important MDROs include but are not limited to:
Enterobacterales, pseudomonas, Acinetobacter baumannii, candida auris, methicillin-resistant
staphylococcus (MRSA), ESBL-producing Enterobacterales, Vancomycin-resistant enterococci (VRE),
drug-resistant streptococcus pneumoniae.
The policy, titled, transmission-based precautions, dated September 2019, documented
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 10 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
transmission-based precautions are used when the route of transmission is not completely interrupted
using standard precautions alone and the pathogen may have multiple routes of transmission. Transmission
based precautions [TBP] are divided into: contact precautions, droplet precautions and airborne
precautions.
Contact precautions: wear PPE [Personnel Protective Equipment], gown and gloves for all interactions that
may involve contact with the resident or potentially contaminated areas in the resident environment. See
nurse sign posting will be on resident rooms alerting health care workers, resident and visitors that they
must see the nurse before entering room. The reverse side of the sign will note the type of precaution,
method of acceptable hand disinfection and PPE to be utilized.
1. Review of the clinical record revealed Resident #80 was admitted to the facility on [DATE] with a
diagnosis that included Cirrhosis. The records indicated that on 04/15/25, a urine sample was collected for
urinalysis, culture, and sensitivity (C&S) testing. The results were reported to the facility on [DATE],
indicating the presence of extended-spectrum beta-lactamase (ESBL).
On 04/19/25, the resident was prescribed 1 gram of Ertapenem (antibiotic/ATB) to be administered
intramuscularly in the afternoon for 7 days to treat symptomatic bacteremia. The TBP initiation was noted to
have been delayed by 4 days. Additionally, a physician's order for contact precautions related to the ESBL
was documented on 04/22/25. The care plan, also dated 04/22/25, stated that Resident #80 was
experiencing symptomatic bacteremia.
2. Review of the clinical record revealed Resident #31 was admitted to the facility on [DATE] with a
diagnosis that included End-Stage Renal Disease (ESRD). Documentation indicated that on 04/18/25, a
urine sample was collected for urinalysis, culture, and sensitivity testing. The results, reported to the facility
on [DATE], showed the presence of extended-spectrum beta-lactamase (ESBL).
The initiation of transmission-based precautions (TBP) was delayed by one day. Additionally, a physician's
order for contact precautions related to the ESBL was documented on 04/21/25.
The care plan, dated 04/22/25, noted that Resident #31 had a urinary tract infection (UTI) with ESBL and
received antibiotics.
3. Review of the clinical record revealed Resident #6 was admitted to the facility on [DATE], with a diagnosis
that included Neurogenic Bladder. On 04/16/25, a urine sample was collected for urinalysis, culture, and
sensitivity testing. The results, reported to the facility on [DATE], revealed the presence of
extended-spectrum beta-lactamase (ESBL).
On the same day, the resident was prescribed 1 gram of Ertapenem {ATB] to be administered
intramuscularly at bedtime for 7 days to treat a urinary tract infection. However, initiating enhanced barrier
precautions (EBP) was delayed by 2 days. Additionally, a physician's order for EBP related to the Foley
catheter and ESBL was documented on 04/22/2025.
4. The Infection by Unit Report from April 1 to April 30, 2025, documented seven UTIs, that included four
confirmed as facility-acquired infections for Residents #129, #80, #31, and #6.
On 04/24/25 at 12:07 PM, an interview was conducted with the Infection Control Preventionist (ICP) and
the Director of Nursing (DON). When asked about the Transmission-Based Precautions (TBP) and
Enhanced Barrier Precautions (EBP) that should have been implemented for Residents #129, # 80, 31, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105592
If continuation sheet
Page 11 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
#6, the ICP acknowledged that these precautions were initiated late. The ICP indicated that the nurses did
not begin these precautions. She revealed the facility had identified the issue on Monday, April 21, 2025,
which coincided with the arrival of the survey team at the facility.
The ICP stated the facility had been experiencing increasing facility-acquired UTIs. The surveyor inquired
about the actions taken in response and whether education or competency assessments had been
provided to the Certified Nursing Assistants. The surveyor requested documented evidence of such
education or competency training. The ICP stated she walks around and speaks with the staff regarding
infection control, reminding them to maintain good perineal care and practice proper hand hygiene while
emphasizing caution. Notably, the ICP pointed out that she typically does not require staff to sign in-service
documentation, indicating a lack of documented competency assessments or in-service training related to
UTIs.
Event ID:
Facility ID:
105592
If continuation sheet
Page 12 of 12