F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, review of administrative records and interview, the facility failed to ensure that the
facility's vents, other equipment, and areas were maintained, as evidenced by the appearance of multiple
air vents having Black colored substances or rust-like staining on them; several ceiling tile and surfaces
surrounding the vents having notable water staining around them; and sink cabinets with an offensive odor,
black colored and water staining in them.The findings included:A tour of the facility was conducted on
09/17/25 beginning at 10:00 AM revealed multiple air vents with black colored substances or rust-like
staining on them and several ceiling tile and surfaces surrounding the vents had notable water stains
around them throughout the therapy area and on the Reflection Hallway.In the general therapy area, there
was an air vent upon entry into the therapy area, as follows: 2 of three front vents outside the door; and 1 of
2 back vents in the therapy gym had noted black colored substance visible on them. In the general therapy
room, there was a hand washing sink and below the sink was a cabinet. Upon opening the cabinet, there
was an immediate noticeable offensive musty, moldy smell emitting from the cabinet. Further observation of
the cabinet noted black colored substances in the bottom of the cabinet and water stains and cobwebs on
the inside bottom side of the cabinet. The restroom in the therapy area also had an air vent with a black
colored substance on it. In the Occupational Therapy side of the therapy area, there were several vents in
this area which had black colored substances on them. In the Speech Therapy office, the air vent and
around the sprinkler head, there was noted water stains on the ceiling and dark colored substances on
them. In the Physical Therapy charting room, there was a vent with black colored substance on it.In the
Rehabilitation (Rehab) Director's office, the air vent had rust-like staining on it. In the entrance to the
Reflection Hallway, there was a large water staining on the ceiling. At the Reflection Nursing Station, the
vent was noted to have rust-like spots on it.(Picture evidence available) A random interview with a resident
receiving therapy was conducted on 09/17/25 at approximately 1:50 PM. The resident voluntarily said that
she noticed that the vents needed to be cleaned. An interview was conducted with one of the therapy staff,
Staff A, on 09/17/25 in the morning, revealed that the staff has experienced multiple respiratory illnesses in
the last few months and was informed that it was from environmental issues. The staff also expressed that
the air quality in the therapy room smells musty and moldy at times, especially when the air conditioner has
been off. The staff expressed that the therapy gym air vents have black colored substances on them as well
as in some of the smaller rooms in the therapy area. The staff was unaware if any testing for mold had been
done but expressed that he/she has been experiencing respiratory issues lately. An interview with another
therapy staff, Staff B, on 09/17/25 in the afternoon, expressed they have experienced respiratory illness in
the last few months and have noticed the discoloration of the air vents in the therapy area. The staff
expressed that they are wearing mask more now. An interview was conducted with the Rehab Director on
09/17/25 at 10:15 AM, who stated
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105592
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105592
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Garden of Vero Beach
1755 37th Street
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
that he had noticed the black colored substances around the vents and that he reported this in the
electronic system designated for maintenance. He stated they came that same day. He denied being aware
of any staff experiencing respiratory issues. An interview was conducted on 09/17/25 at 10:50 AM with the
Maintenance Director, who stated the facility is in the process of having a new roof put on and stated there
is debris and dust coming down. He denied having testing done on the black colored substances visualized
on the air vents. He stated that housekeeping will dust the vents, but the maintenance staff need to take
down the vents and clean on the inside. He stated the facility conducts routine vent checks. The surveyor
requested copies of the checks. Review of the Monthly AC [Air Conditioner] Vent Cleaning & Dusting
Checklist documented the weekly checks. The Checklist noted instructions which is included:*Clean and
dust all vents listed below once each week.*Initial in the correct box for each week ending date.*Report
damaged, loose, or excessively dirty vents to Maintenance Supervisor. Review of the Monthly vent checklist
sheets documented the facility has checked that the weekly checks were completed. Review of the
September checks revealed that the staff documented that they have performed the weekly checks for
week 1 and week 2 and noted the areas completed included Nursing Stations, Therapy Gym, and
Hallway/Common Area Vents.Interview with the Maintenance Director on 09/17/25 in the afternoon,
revealed the checks are done on Wednesdays, thus the check for week 2 would have been completed on
9/12/25. However, the surveyor conducted an observation on 09/17/25 and noted the above disparities, 5
days after the facility allegedly conducted the checks and had cleaned the vents. An interview was
conducted on 09/17/25 at 11:25 AM with the Reflections Unit Manager, who expressed that there was a
leak on the 100-wing, it was reported, and maintenance fixed the leak the same day. It should be noted that
the above noted large water damage on the ceiling is from the Reflection Hallway. Review of the
maintenance log revealed the following:A 05/16/25 - Work Order # 16784, which documented the PT gym
under sink looks like termite pellets and mold. The maintenance staff documented that this was completed
on 05/17/25 at 9:11 AM. There is no notation of what was found or done. It should be noted that during the
surveyor's tour on 09/17/25, the above noted condition of the cabinet beneath the sink remained the
same.A 06/23/25 work order # 17144, which documented, please paint the areas around our duct areas in
the gym? Black spots/Stains. Both therapy gyms.' The work order documented a close-out date on 06/23/25
at 1:30 PM. It should be noted that the during the tour on 09/17/25, the conditions remained.
Event ID:
Facility ID:
105592
If continuation sheet
Page 2 of 2