F 0755
Level of Harm - Minimal harm
or potential for actual harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interviews and record review, the facility failed to provide routine medications to
meet the needs of 1 of 7 (#17) residents sampled for medication administration observation.
Residents Affected - Few
The findings include:
On 9/21/22 at approximately 1:50 PM, during a medication administration observation of Nurse A, a
Licensed Practical Nurse (LPN), Resident #17 asked Nurse A about his inhaler medication and when it
would be available. The nurse responded that the pharmacy stated it would be that evening.
On 9/21/22 at approximately 1:50 PM, an interview was conducted with Resident #17 who reported he has
not received his inhaler for almost a month now.
On 9/21/22 at approximately 1:55 PM, an interview was conducted with Nurse A. Nurse A stated that the
medication Incruse Ellipta Aerosol Powder Breath Activated 62.5 MCG/INH (a steroid inhalation medication
used to treat Chronic Obstructive Pulmonary Disease) has been out for several days. She further stated
that she notified the pharmacy, and when it did not come in, notified the Assistant Director of Nursing
(ADON). When asked if the physician had been notified that Resident #17 had been without his medication
for several days, Nurse A stated No.
On 9/21/22 at approximately 2:00 PM, an interview was conducted with the ADON, a Registered Nurse.
The ADON stated that she had called the pharmacy the other day to re-order the medication, and the
pharmacy stated it would be delivered that night. She continued that, when it did not arrive, she called the
pharmacy again the next day. When asked if the physician had been notified that the medication was out,
the ADON stated that the primary nurse would have notified the physician, and confirmed that she had not
done so. When asked about the facility's policy on re-ordering medication and notifying the physician, she
stated she was not sure and would have to get back to the surveyor later with an answer to the question.
A record review was conducted of Resident #17's electronic medical record. Review of the electronic
medication administration record (EMAR) revealed that on the following dates, the medication Ellipta
Aerosol Powder Breath Activated 62.5 MCG/INH was documented as not given, 9/1/22, 9/3/22, 9/4/22,
9/8/22, 9/9/22, 9/12/22, 9/13/22, 9/14/22, 9/15/22, and 9/17/22. The EMAR revealed that the medication
was documented as given on 9/2/22, 9/5/22, 9/6/22, 9/7/22, 9/10/22, 9/11/22, 9/16/22, 9/19/22, and
9/20/22. Review of the progress notes revealed no documentation that the physician was notified that the
medication had not been given on 10 days. Further review of progress notes revealed that a progress note
entered on 9/21/22 as a late entry for 9/19/22 revealed the pharmacy was notified of the medication not
being delivered and the pharmacy reported it would be in that night. The note
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105612
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105612
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/22/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Silvercrest Health and Rehabilitation Center
910 Brookmeade Drive
Crestview, FL 32539
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
further indicated that on 9/20/22 the medication did not arrive and the resident requested the pharmacy be
called again.
On 9/21/22 at approximately 2:15 PM, an interview was conducted with the Nurse Consultant and the
Director of Nursing (DON). When asked about the expectation for re-ordering medications from the
pharmacy, the Nurse Consultant responded that if the medication is out, they need to notify the physician
and obtain a hold order, then notify the DON to contact the pharmacy, and if needed have the back up
pharmacy fill the prescription to be picked up by the facility. The DON stated that she was not notified of the
medication being out.
On 9/21/22 at approximately 3:30 PM, a telephone interview was conducted with the Pharmacy Manger
and Pharmacist who stated that the last time the inhaler medication was delivered to the facility was on
8/19/22, and the medication was a 7-day supply. They stated they did not have any record of it being
re-ordered prior to today, but that the medication is on the run tonight.
A review was conducted of the document titled Medication Delivery Expectations. Under the Protocol
subtitle, section E. states, if pharmacy refuses to deliver or pharmacy does not respond to call, immediately
notify the Director of Nursing or Administrator. Section F. states, Administrator, DON, or designee to
immediately notify pharmacy of any medication availability issues. If pharmacist does not respond to needs
notify pharmacy manager. Do not stop until medication is received, even if that involves further escalating
the situation. Section H. states, Notify physician if medication will be given late or obtain order for different
start times if appropriate or request medication to be held until available or ask for a change in equivocal
medication to one that is available.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105612
If continuation sheet
Page 2 of 2