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Inspection visit

Health inspection

SILVERCREST HEALTH AND REHABILITATION CENTERCMS #1056121 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0755 Level of Harm - Minimal harm or potential for actual harm Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Based on observation, interviews and record review, the facility failed to provide routine medications to meet the needs of 1 of 7 (#17) residents sampled for medication administration observation. Residents Affected - Few The findings include: On 9/21/22 at approximately 1:50 PM, during a medication administration observation of Nurse A, a Licensed Practical Nurse (LPN), Resident #17 asked Nurse A about his inhaler medication and when it would be available. The nurse responded that the pharmacy stated it would be that evening. On 9/21/22 at approximately 1:50 PM, an interview was conducted with Resident #17 who reported he has not received his inhaler for almost a month now. On 9/21/22 at approximately 1:55 PM, an interview was conducted with Nurse A. Nurse A stated that the medication Incruse Ellipta Aerosol Powder Breath Activated 62.5 MCG/INH (a steroid inhalation medication used to treat Chronic Obstructive Pulmonary Disease) has been out for several days. She further stated that she notified the pharmacy, and when it did not come in, notified the Assistant Director of Nursing (ADON). When asked if the physician had been notified that Resident #17 had been without his medication for several days, Nurse A stated No. On 9/21/22 at approximately 2:00 PM, an interview was conducted with the ADON, a Registered Nurse. The ADON stated that she had called the pharmacy the other day to re-order the medication, and the pharmacy stated it would be delivered that night. She continued that, when it did not arrive, she called the pharmacy again the next day. When asked if the physician had been notified that the medication was out, the ADON stated that the primary nurse would have notified the physician, and confirmed that she had not done so. When asked about the facility's policy on re-ordering medication and notifying the physician, she stated she was not sure and would have to get back to the surveyor later with an answer to the question. A record review was conducted of Resident #17's electronic medical record. Review of the electronic medication administration record (EMAR) revealed that on the following dates, the medication Ellipta Aerosol Powder Breath Activated 62.5 MCG/INH was documented as not given, 9/1/22, 9/3/22, 9/4/22, 9/8/22, 9/9/22, 9/12/22, 9/13/22, 9/14/22, 9/15/22, and 9/17/22. The EMAR revealed that the medication was documented as given on 9/2/22, 9/5/22, 9/6/22, 9/7/22, 9/10/22, 9/11/22, 9/16/22, 9/19/22, and 9/20/22. Review of the progress notes revealed no documentation that the physician was notified that the medication had not been given on 10 days. Further review of progress notes revealed that a progress note entered on 9/21/22 as a late entry for 9/19/22 revealed the pharmacy was notified of the medication not being delivered and the pharmacy reported it would be in that night. The note (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 105612 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105612 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/22/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Silvercrest Health and Rehabilitation Center 910 Brookmeade Drive Crestview, FL 32539 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few further indicated that on 9/20/22 the medication did not arrive and the resident requested the pharmacy be called again. On 9/21/22 at approximately 2:15 PM, an interview was conducted with the Nurse Consultant and the Director of Nursing (DON). When asked about the expectation for re-ordering medications from the pharmacy, the Nurse Consultant responded that if the medication is out, they need to notify the physician and obtain a hold order, then notify the DON to contact the pharmacy, and if needed have the back up pharmacy fill the prescription to be picked up by the facility. The DON stated that she was not notified of the medication being out. On 9/21/22 at approximately 3:30 PM, a telephone interview was conducted with the Pharmacy Manger and Pharmacist who stated that the last time the inhaler medication was delivered to the facility was on 8/19/22, and the medication was a 7-day supply. They stated they did not have any record of it being re-ordered prior to today, but that the medication is on the run tonight. A review was conducted of the document titled Medication Delivery Expectations. Under the Protocol subtitle, section E. states, if pharmacy refuses to deliver or pharmacy does not respond to call, immediately notify the Director of Nursing or Administrator. Section F. states, Administrator, DON, or designee to immediately notify pharmacy of any medication availability issues. If pharmacist does not respond to needs notify pharmacy manager. Do not stop until medication is received, even if that involves further escalating the situation. Section H. states, Notify physician if medication will be given late or obtain order for different start times if appropriate or request medication to be held until available or ask for a change in equivocal medication to one that is available. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105612 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the September 22, 2022 survey of SILVERCREST HEALTH AND REHABILITATION CENTER?

This was a inspection survey of SILVERCREST HEALTH AND REHABILITATION CENTER on September 22, 2022. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at SILVERCREST HEALTH AND REHABILITATION CENTER on September 22, 2022?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.