F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, resident and staff interviews, and record and policy review, the facility failed to
ensure the interdisciplinary team assessed and determined a resident was capable of self-administration of
medications prior to allowing 1 of 21 sampled residents to self-administer medications. (Resident #16)
Residents Affected - Few
The findings include:
An observation of Resident #16 was conducted on 7/11/2022 at 2:01 PM. A medication cup containing 6
pills was observed to be sitting on her over bed table. No staff were present in the room with the
medications and resident. (Photographic evidence obtained)
An interview was conducted with Resident #16 on 7/11/2022 at 2:01 PM. Resident #16 stated the nurse
does not have to observe her take her pills because she knows she will take them.
An interview was conducted with Employee B (Licensed Practical Nurse) on 7/11/2022 at 2:04 PM.
Employee B stated she had just walked out of the room and confirmed she leaves the pills with Resident
#16 because she is good about taking them. She further confirmed she is supposed to watch the resident
take her pills.
Review of Resident #16's record revealed no assessments to conclude the resident was capable of
self-administration of medications.
An interview was conducted with the Director of Nursing (DON) on 7/13/2022 at 3:01 PM. The DON stated
Resident #16 had not been assessed to self-administer medications.
Review of the policy Medication Management: Self Administration of Medication Review (3F-3.7.1-A) with
an original date of 05/2014 revealed the purpose of completing the Self Administration of Medication
Review form is to evaluate the resident's ability to safely self-administer medications. The responsible
person was listed as the Licensed Nurse. The policy indicated this review should be completed upon
admission if the resident requests to self administer, when there is a change in clinical condition, and
quarterly. Review of instructions revealed the following: Enter the resident information at the bottom of the
form. Explain the questions and required demonstration to the resident. Enter a check mark next to each
question that best describes resident's ability to complete task: a. fully capable, b. able with assist, c.
unable, d. not applicable. Enter the signature/title and date as the person completing the evaluation. Enter
date that the interdisciplinary team reviewed. Enter a check mark to indicate if approval to self-administer
was granted. Enter a brief explanation if approval is not granted in the lines provided. Each member of the
interdisciplinary team enters signature and title. File in resident's clinical record upon completion.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
105628
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105628
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arabella Health & Wellness of Pensacola
1717 W Avery St
Pensacola, FL 32501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Review of the policy Medication Administration (M 1.1) with an original date of 01/2013 instructed on page
2, item number 16, to remain with the resident until all medication is taken.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105628
If continuation sheet
Page 2 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105628
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arabella Health & Wellness of Pensacola
1717 W Avery St
Pensacola, FL 32501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
resident and staff interviews and record and policy review, the facility failed to assist a resident with filing a
grievance regarding missing items after receiving verbal report and failed to ensure prompt efforts to
resolve the grievance for 1 of 1 sampled resident with missing items. (Resident #98)
The findings include:
An interview was conducted with Resident #98 on 7/11/2022 at 1:11 PM. The resident stated she had two
(2) blankets missing for a couple of weeks now and had reported the missing items to Employee A
(Certified Nurse Aide) a couple of weeks ago.
A telephone interview was conducted with Employee A on 7/13/2022 at 9:55 AM. She stated not too long
ago Resident #98 reported she had two (2) blankets missing. She further stated that she reported this to a
laundry staff member. Employee A stated she did not assist the resident in filing a grievance regarding the
missing items and not aware of the facility's grievance policy for missing items.
An interview was conducted with the Social Services Director (SSD) on 7/13/2022 at 9:36 AM. The SSD
stated she was in charge of grievances but was not aware of the missing blankets.
Review of Resident #98's medical record revealed an admission Minimum Data Set (MDS)with an
assessment reference date of 6/2/2022 indicating the resident had a Brief Interview for Mental Status
(BIMS) score of 14, indicating she was cognitively intact. The record indicated the resident was admitted to
the facility on [DATE].
Review of the facility grievance logs for May, June, and July 2022 revealed no grievances filed on behalf of
Resident #98. Review of Employee A's personnel file revealed she had received education regarding the
facility's grievance process on 3/22/2021.
Review of the policy Resident/Patient Grievance Process (Version 7.4) reviewed 12/2019 revealed a
grievance is a concern or complaint that is unable to be immediately resolved and requires further
investigation and action by facility leadership to achieve resolution. A grievance may be initiated at any time
by any entity or anonymously upon identification of the grievance or complaint. Assist residents/patients
who cannot prepare a written grievance without assistance.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105628
If continuation sheet
Page 3 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105628
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arabella Health & Wellness of Pensacola
1717 W Avery St
Pensacola, FL 32501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Observations of Resident #98 were conducted on 7/11/2022 at 12:05 PM, 7/12/2022 at 4:20 PM, and
7/13/2022 at 9:00 AM. During these observations the resident was in bed and her fingernails were
observed to be discolored and about 1-2 cm long past the nail bed.
Residents Affected - Few
An interview was conducted with Resident #98 on 7/11/2022 at 12:05 PM. The resident stated the staff do
not offer to trim her fingernails.
Review of Resident #98's medical record revealed an admission MDS with an assessment reference date
of 6/2/2022 indicating the resident had a Brief Interview for Mental Status (BIMS) score of 14, indicating
she was cognitively intact. Review of Section G - Functional Status revealed she required extensive assist
of one person for personal hygiene. Review of the shower schedule revealed she was scheduled to be
bathed/showered every Monday, Wednesday, and Friday on 3-11 shift. Review of the bathing
documentation forms revealed she was bathed by staff on 6/29, 7/1, 7/7, 7/9, and 7/11. The form did not
indicate if fingernail care was offered. The clinical record revealed no documented refusals of nail care.
An interview was conducted with Employee F, Charge Nurse, on 7/13/2022 at 9:20 AM. She stated
fingernail care and trimming is expected to be performed on bath days. Employee F observed Resident
#98's fingernails during the interview and stated the fingernails were about 0.5 inch past the nail bed on her
right hand and needed to be trimmed and cleaned: not quite as long on the left hand. She asked the
resident if she wanted her nails trimmed and the resident replied, Yes.
A review of the policy Nail Care (N 1.0) with an original date of 01/2013 revealed the purpose is to prevent
infection and promote healthy nails. Further review revealed on page 2, item number 16, provide nail care
according to resident/patient preference and need.
Based on observations, resident and staff interviews and record reviews, the facility failed to ensure staff
provided assistance with Activities of Daily Living (ADL) regarding nail care for dependent residents for 2 of
2 residents sampled. (Residents #54 and #98)
The findings include:
Observations of Resident #54 were conducted on 7/11/2022 at approximately 12:20 PM and 7/13/2022 at
approximately 8:30 AM. Fingernails on both hands were observed to be long and discolored. The index
fingernails, in particular, were so long they were beginning to twist. The resident's left hand was contracted
into the palm.
On 7/13/2022 at 8:21 AM, an interview was conducted with Resident #54. The resident stated she was told
by a staff member that her nails would be cut but no one ever came to do it.
A review of Resident #54's medical record revealed a principal diagnosis of hemiplegia and hemiparesis
following cerebral infarction affecting left non-dominant side. Additional diagnoses include, but are not
limited to, diabetes and contracture of the left hand. The last quarterly Minimum Data Set (MDS) with an
assessment reference date of 5/9/2022 revealed under Section G - Functional Status that the resident
requires a one person physical assist with personal hygiene and bathing. Review of the bath/shower
schedule revealed the resident receives a bath/shower on Monday, Wednesday, and Friday during the
7AM-3PM shift. A review of the bath/shower questions certified nurse aides (CNAs) chart
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105628
If continuation sheet
Page 4 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105628
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arabella Health & Wellness of Pensacola
1717 W Avery St
Pensacola, FL 32501
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
on electronically in the Kardex revealed no questions concerning nail care. The medical record revealed no
offer or refusal of nail care. The current care plan initiated 2/11/2019 and revised 5/12/2022 revealed the
resident has a decline in ADL self-care performance after a stroke resulting in immobility on the left side.
Interventions indicate staff will meet the resident's needs.
Review of the bath/shower sheets maintained in a binder at the nurse's station revealed no completed
bath/shower sheets for Resident #54. Further review revealed that nail care does not get documented on
the bath/shower sheets.
An interview was conducted with Employee C and Employee D, both CNAs, on 7/13/2022 at 8:45 AM.
When asked who is responsible for nail care, Employee C stated that CNAs are responsible first, then
activities staff. When asked where nail care gets documented, Employee C replied that she did not know.
Employee C confirmed that nail care is typically performed on bath/shower days. During the interview, a
joint observation was made of Resident #54's fingernails. Both Employees C and D confirmed the nails
required attention. Employee D stated CNA staff refer residents to nursing when nails get that long because
they are not comfortable cutting the nails themselves. Both Employees C and D reported this resident had
not been referred to nursing.
On 7/13/2022 at approximately 9:00 AM, an interview was conducted with Employee F, Charge Nurse.
Employee F confirmed that bath/shower sheets do not contain a field for documenting completion of nail
care. She stated that she expects nurses to identify necessary nail care during rounding and medication
pass. She further stated if nursing receives a referral for nail care, she expects nursing to chart it in the
medical record once completed.
Review of nurse progress notes for Resident #54 for the last 6-months revealed no entries related to nail
care referrals or nail care provided.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105628
If continuation sheet
Page 5 of 5