F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observations, interviews, and facility policy review, the facility failed to ensure the bathroom
shared by two (Residents #1 and #4) residents, out of three resident bathrooms observed were maintained
in a safe, functional, sanitary, and comfortable environment.
The findings include:
On 2/29/24 at 9:55 AM, the shared bathroom for Residents #1 and #4 was observed to have brown debris
in a splatter pattern on the wall to the right of the toilet and on the wall to the left of the sink. The bathroom
had an unpleasant odor of feces. The sink was partially separated from the wall and loose. The baseboard
was separated from the wall in two areas. (Photographic evidence obtained)
On 2/29/24 at 12:15 PM, the shared bathroom for Residents #1 and #4 was observed for a second time.
The bathroom continued to have brown debris in a splatter pattern on the wall to the right of the toilet and
on the wall to the left of the sink. The bathroom continued to have an unpleasant odor of feces. The sink
was still partially separated from the wall and loose. The baseboard was still separated from the wall in two
areas. (Photographic evidence obtained)
An interview was conducted with Employee A, Certified Nursing Assistant (CNA) on 2/29/24 at 1:00 PM,
who was caring for Resident #1 and Resident #4. When asked if Resident #1 uses the bathroom in their
room. She stated, Her roommate (Resident #4) uses the bathroom. She (Resident #1) is incontinent and
has that care provided in her bed. She was asked who is responsible for keeping the resident bathrooms
clean. She stated, The janitors, housekeepers. We do change the trashcan liners, but the housekeepers do
the actual cleaning. When asked if she noticed if Resident #1's bathroom needed any additional cleaning
today. She stated, When I went in there this morning, I noticed that it did need to be cleaned. I noticed all
the stuff on the wall. When asked if she had reported any issues with Resident #1's bathroom to
maintenance. She stated, No, I haven't.
On 2/29/24 at 1:20 PM, the shared bathroom for Residents #1 and #4 was observed for a third time. The
bathroom continued to have brown debris in a splatter pattern on the wall to the right of the toilet and on the
wall to the left of the sink. The bathroom continued to have an unpleasant odor of feces. The sink was still
partially separated from the wall and loose. The baseboard was still separated from the wall in two areas.
An interview was conducted with Employee B, Licensed Practical Nurse (LPN) on 2/29/24 at 1:30 PM, who
was caring for Resident #1 and Resident #4. When asked if Resident #1 uses the bathroom in her room.
She stated, Not at this time, she did in the past. She used to walk around all the time. She doesn't really
walk around now; she has declined a little bit. She was asked if her roommate, Resident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105632
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105632
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Harts Harbor
11565 Harts Rd
Jacksonville, FL 32218
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
#4, uses the bathroom in her room. She stated, I think so. She was asked if she had noticed or been made
aware of any issues in their bathroom today. She stated, No. I just went into her bathroom, and it was ok.
She was asked if she noticed any debris or splatter on the bathroom walls. She stated, No. The CNA or the
housekeeper would probably clean it. Employee B, LPN was then asked to observe Resident #1's
bathroom. When asked if she saw the brown debris on the walls. She stated, Yes, I see that now. When
asked if she knew how long the brown splatter/debris has been on the walls in this bathroom. She stated,
No, I don't know.
On 2/29/24 at 2:20 PM, the Maintenance Director was interviewed. He was asked if he has any work orders
for the bathroom belonging to Residents #1 and #4. He stated, No, I do not. He was asked to observe their
bathroom. Upon entering the bathroom, he was asked if he had been made aware of the sink coming loose
from the wall or the baseboard coming off the wall. He stated, No, ma'am, I have not. I may need to replace
the baseboard because that has been taped before, and when it is open like that, it can attract roaches
because of the glue inside. I did not know about the sink.
A review of the facility's policy titled 5-Step Daily Room Cleaning (revised 10/25/16) revealed:
Purpose: To teach Environmental Services employees the proper cleaning method to sanitize a patient
room or any area in a health care facility.
3. Spot clean walls: Vertical surfaces are not completely wiped down daily- but must be spot cleaned daily.
Walls- especially by the trash cans, light switches, and door handles- will need special attention.
(Photographic evidence obtained)
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105632
If continuation sheet
Page 2 of 2