F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure the resident's physician was immediately informed
of an accident that resulted in injury for 1 of 3 residents reviewed, Resident #1.
Findings include:
Review of Resident #1's health record documented an appointment to see the cardiologist on 7/15/2024.
Review of Resident #1's Emergency Department documentation dated 7/15/2024 showed the resident was
in a wheelchair in a transfer vehicle and struck the left side of her face. CT (Computed Tomography) of head
demonstrated a zygoma (cheekbone) fracture. The resident was anticoagulated but had no intracranial
hemorrhage. Minimal blood in the sinus was noted and the resident had no signs of entrapment.
During an interview on 12/6/2024 at 11:07 AM, the Administrator stated, I completed a thorough
investigation of this incident on 7/16/2024 after the transport van incident, with [Resident #1's name] on
7/15/2024. I interviewed her twice on 7/16/2024 and [Resident #1's name] stated that the van driver [Staff
A's name] buckled her down properly and wasn't speeding when this happened. It was just a bumpy road
due to construction. The resident stated there was no abuse or neglect. It was just an accident.
During an interview on 12/6/2024 at 12:08 PM, Resident #1 stated, I was going to see my cardiologist on
7/15/2024 for a routine appointment. There was a lot of construction on the main road, so I asked the van
driver to go a different route since I grew up in this town and am aware of shortcuts to avoid construction
and bumpy roads. The van driver took a quick turn which landed my left side of my face on the window. I
yelled help and the van driver pulled over immediately, put the hazards [hazard lights] on and transferred
me to the ground of the van. It took the van driver 7-8 attempts to get me back in the wheelchair. Once I
was back in the wheelchair, I was re-buckled in.
During the interview on 12/6/2024 at 12:39 PM, Staff A, Certified Nursing Assistant (CNA), and Transport
Driver, stated, I backed her [Resident #1] up next to the window to the left side, placed the seatbelt over her
chest and waist and tightened all 4 anchors. The resident told me not to follow the GPS [Global Positioning
System] and was telling me the directions turn by turn to go. I took a right turn. Then, I heard an Ouch. I
pulled over and put my hazards on. She [Resident #1] was in her wheelchair tipped over with her face on
the window. I tried to put the wheelchair up with the straps on it, but I couldn't. I had to unstrap all the
seatbelts; I had to slide her [Resident #1] to the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105657
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105657
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Diamond Ridge Health and Rehabilitation Center
2730 W Marc Knighton CT
Lecanto, FL 34461
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
floor out of the wheelchair. I lifted her off the floor the first time and put her back in the wheelchair. I had
blood on me, and she had blood on her due to skin tear. We went to her doctor's appointment because we
were closer there than the facility.
During an interview on 12/6/2024 at 1:18 PM, the Director of Nursing (DON) stated, She [Staff A] should
have called 911 when she found the resident in the position with her face on the window. She is not
qualified to assess the resident for a change in neurologic status. She should have contacted 911 at the
time and then waited for 911 to arrive and follow their instructions.
During an interview on 12/6/2024 at 2:16 PM, the Cardiology Office Manager/Registered Nurse stated, She
[Resident #1] was brought in to have a scan. She advised the ultrasound technician that she had fallen. She
had blood on her arm and her face. The tech [ultrasound technician] came to get me. She was in pain and
had a large bruise. The doctor looked at her and said to call 911 and send to the ER [emergency room].
She had hit her head. I was not witness to how it happened. We were worried about possible brain bleeds.
Review of American Red Cross website for First [NAME] Steps
(https://www.redcross.org/take-a-class/first-aid/performing-first-aid/first-aid-steps) read, Checking an Injured
or Ill Person. 1. CHECK the scene for safety, form an initial impression, obtain consent, and use personal
protective equipment (PPE) . 3B. If the person is responsive or responds to stimulation and is fully awake
and does not appear to have a life-threatening condition: Interview the person (or bystanders, if necessary),
ask questions about signs and symptoms, allergies, and medications and medical conditions (SAM); Do a
focused check based on what the person told you, how the person is acting and what you see. Note: Do not
ask the person to move if you suspect a head, neck or spinal injury. Do not ask the person to move any
area of the body that causes discomfort or pain . 4. After completing the CHECK step, CALL 9-1-1 and get
equipment, or tell someone to do so (if needed). Then, give CARE based on the condition found and your
level of training.
Review of an undated facility policy and procedure titled Maintenance/Staff Development-Resident
Transportation Safety (Facility Operated Vehicles) read, Policy: Facility operated vehicles used for the
purpose of resident transportation will be operated in a manner that will minimize the risk of injury to
residents and staff. Procedure . 9. The driver of the van/facility operated vehicle is to report any accident or
incident (even if there is no injury or property damage) to the facility administrator and to law enforcement
as required by law. 10. If an accident or incident occurs involving a resident that results in suspected or
confirmed injury to the resident or if there is a medical emergency involving a resident, seek medical
assistance. The administrator is to be notified as soon as possible after requesting assistance for the
resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105657
If continuation sheet
Page 2 of 2