F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to inform each Medicaid-eligible resident, in writing,
at the time of admission to the nursing facility and when the resident became eligible for Medicaid of
Residents Affected - Some
(A) The items and services that are included in nursing facility services under the State plan and for which
the resident may not be charged;
(B) Those other items and services that the facility offers and for which the resident may be charged, and
the amount of charges for those services; and
(ii) Inform each Medicaid-eligible resident when changes are made to the items and services specified in
§483.10(g)(17)(i)(A) and (B) of this section for three of three residents randomly selected for review of
Beneficiary Notification Review.
The findings include:
An Entrance Conference was conducted with the Administrator and Director of Nursing on 4/3/2023 at 9:45
a.m. They were asked to provide a list of the residents who were discharged from a Medicare Part
A-covered stay with benefit days remaining in the last six months.
On 4/4/2023, the Administrator advised that the Business Office Manager (BOM) recently resigned, and
they were not sure if all residents made the facility's original Medicare beneficiaries list. He stated he had
been assisting with the process and would contact the Regional BOM for assistance with the information
requested.
On 4/5/2023 at 2:43 p.m., three residents were randomly selected from the list provided. The Skilled
Nursing Facility (SNF) Beneficiary Protection Notification Review form CMS-20052, containing the names
of the three randomly selected residents, was given to the Administrator for completion.
On 4/6/2023 at 11:17 a.m., the Administrator returned the SNF Beneficiary Protection Notification Review
forms for review. He explained that the Advanced Beneficiary Notice form CMS-10055, had not been given
to any of the residents. He stated he reviewed the policy prior to returning the forms for review, and he
acknowledged that each of the residents should have been issued the form. He again stated the previous
BOM had recently left the facility, and prior to this interview, the Social Services Director had been
educated on the policy and procedure for issuing the required notices, as she would be assisting in the
process until a new BOM was hired.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
105666
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105666
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/06/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lanier Rehabilitation Center
12740 Lanier Road
Jacksonville, FL 32226
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0582
.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105666
If continuation sheet
Page 2 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105666
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/06/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lanier Rehabilitation Center
12740 Lanier Road
Jacksonville, FL 32226
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and
homelike environment as well as housekeeping and maintenance services necessary to maintain a
sanitary, orderly, and comfortable interior for the 94 residents in its census, facility staff and visitors.
The findings include:
During a tour of the facility on 4/3/2023, multiple walls and flooring tiles in the halls on the units were
observed to be in need of repair. Chipped paint, broken baseboards, stained floors, and broken tile were
also observed. Resident rooms were in need of repair and/or cleaning, with resident room doors observed
to be splitting and in need of repair as follows:
At 11:34 a.m., the bathroom in room [ROOM NUMBER] was observed. The faucet was loose from the sink
during water temperature testing. The the wall behind the sink had been patched with a thick substance,
which had not been sanded down prior to being repainted. A large watermark stain was observed above
the resident's toilet. A thick white substance was observed around the resident's toilet. The toilet was not
secured to the floor. A dried dark brown liquid was observed on the floor extending out from the thick white
substance and space between the toilet. The step leading to the resident's walk-in shower had been
covered with a thick substance then repainted without proper sanding. The paint was peeling and separated
from that step. During an interview at the time of these observations, the resident stated the bathroom had
been like this for some time. He could not provide an exact timeframe. He stated the toilet leaked from the
bottom. The resident stated in the past, repairs were attempted but the toilet continued to leak. He stated
they came in and patched up some things in the bathroom, however, repairs were still needed. He stated he
was told everything would be fixed but there was no follow through. (Photographic evidence obtained)
At 12:08 p.m. in room [ROOM NUMBER], the baseboards behind and on the side of the resident's bed
(Bed B) were broken and the paint was chipped. Further observation revealed spider webs containing
several small, round, white objects. The floors were not clean. Dried substances, empty pill cups, food
wrappers, and miscellaneous debris were observed on the floor. Chipped, discolored, and bubbling paint
was observed on the wall above the air conditioning unit. The resident in Bed B was asked about the
observations. The resident was alert and oriented but was nonverbal. The resident was asked if
housekeeping cleaned her room. She nodded her head and mouthed yes. She was asked if she saw any
bugs in her room. She nodded her head and mouthed sometimes. (Photographic evidence obtained)
At 1:22 p.m. in room [ROOM NUMBER], broken and missing base boards were observed. The paint on the
room walls was chipped. A broken piece of base board with an unidentifiable object (blue in color) was
pushed down between the wall and baseboard. Miscellaneous debris was behind the broken baseboards. A
dried substance was located next to Bed B. The resident was not interviewable and was unable to answer
questions regarding the observations. (Photographic evidence obtained)
At 2:01 p.m., in room [ROOM NUMBER], the resident in Bed B was receiving enteral feeding. A dried, dark
beige substance was splattered on the pole holding the feeding bottle and device, the feeding device used
to monitor/administer the feeding, the wall behind the pole, the floors around the pole, and on the resident's
privacy curtain. The resident was non-interviewable and was unable to answer questions regarding the
observation. (Photographic evidence obtained)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105666
If continuation sheet
Page 3 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105666
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/06/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lanier Rehabilitation Center
12740 Lanier Road
Jacksonville, FL 32226
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During subsequent tours of the facility, conducted on 4/4/2023, the environmental concerns observed
during the initial tour on 4/3/2023 were again observed.
On 4/5/2023 at 12:01 p.m., after a tour of the facility with Maintenance Director A, the Life Safety Surveyor
confirmed the observations made by the survey team on 4/3/2023 and 4/4/2023. He advised that the
concerns related to the bathroom in room [ROOM NUMBER], the walls in rooms [ROOM NUMBERS], the
baseboards, and the walls and broken tiles in the hallways were addressed with the Administrator and
Maintenance staff.
On 4/5/2023 at 3:50 p.m., staff were observed in room [ROOM NUMBER]'s bathroom with miscellaneous
tools and supplies. There was no actual observation of repairs.
A tour of the facility was conducted on 4/6/2023 at 1:25 p.m., Maintenance Director A. He advised that he
had been in his position since October 2021. He stated he was aware of the repairs needed in the facility.
He stated the cracks in the floor tiles were being filled with grout in an effort to decrease fall hazards. He
stated there was new maintenance department staff. He advised that he was making the repairs as he was
able. He acknowledged repairs were actively being made to the bathroom in room [ROOM NUMBER]. He
advised that facility repairs would be an ongoing process.
A tour of the facility was conducted on 4/6/2023 at 3:27 p.m., Interim Housekeeping Supervisor E. She
advised that previously she had occupied the role for approximately nine years and recently returned until
the facility could hire someone for the position. She stated there were currently four housekeepers, four
laundry workers, and a floor tech. The housekeepers were scheduled from 7:00 a.m. to 3:00 p.m. seven
days a week. They were responsible for emptying the trash, cleaning the residents' bathrooms, wiping
surfaces with any food particles, and sanitizing and polishing furniture at least once a week and as needed
in the residents' rooms. She stated the certified nursing assistants (CNAs) were responsible for changing
the residents' linens. She stated the housekeepers were to inspect the privacy curtains in order to
determine which ones need to come down to be cleaned. She stated either herself or the floor tech was
responsible for taking the curtains down, and she typically took down four to five curtains per day. She
stated the housekeepers should be inspecting the curtains. She stated sweeping and mopping was done
every day seven days a week. She stated the housekeepers informed her of any repairs needed. She
added, they also had a maintenance log at the nurses' station and Maintenance checked the log books
throughout the day, so they could go in and fix the problem. During the tour, the housekeeping supervisor
was directed to room [ROOM NUMBER]. The trash, pill cup, and stains remained under Bed B. She was
advised of the initial observation of the room in this condition on 4/3/2023. She shook her head and stated
this should have been cleaned by housekeeping. She was then directed to room [ROOM NUMBER] Bed B.
The dried, dark beige substance previously observed was still present on the floor near the resident's bed
as well as the wall, on the pole holding the enteral feeding device as well as on the device itself. She
confirmed that the dried, dark beige substance was the resident's enteral feeding. She advised that the
enteral feeding liquid would always leak. She stated she was working with nursing and the CNAs to make it
a team effort to keep the area clean. She acknowledged the liquid was dried and stated it's easier to clean
when it's wet. She was advised of the initial observation on 4/3/2023 and stated, They'll just have to work to
find a way to make sure it stays clean. She confirmed that the privacy curtain was stained and should have
been taken down.
A review of the facility's Maintenance Report Log revealed the initial report regarding the toilet in room
[ROOM NUMBER] was made on 12/4/2022 by an employee who reported, Water seeps from under toilet in
room [ROOM NUMBER]. (Photographic evidence obtained)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105666
If continuation sheet
Page 4 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105666
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/06/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lanier Rehabilitation Center
12740 Lanier Road
Jacksonville, FL 32226
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105666
If continuation sheet
Page 5 of 5