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Inspection visit

Inspection

AVANTE AT MELBOURNE INCCMS #1056711 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0610 Respond appropriately to all alleged violations. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to thoroughly investigate an injury of unknown origin for 1 of 1 resident reviewed for neglect from a total sample of 3 residents, (#1). Residents Affected - Few Findings: Review of the medical record revealed resident #1 was admitted to the facility on [DATE] and readmitted from an acute care hospital on 6/17/2022. The nursing, Progress Notes dated 4/26/2023 noted the resident had contusions to her left eye and left arm/shoulder. The resident was transported to the emergency room and returned to the facility the same day with diagnoses of hematoma around her left eye, and multiple contusions. On 4/30/2023, the resident sustained a fall from her wheelchair resulting in bleeding from her nose and required medical transport to the emergency room where she was admitted to the hospital. The Minimum Data Set annual assessment with Assessment Reference Date 2/15/2023 noted the resident scored 1 out of 15 on the Brief Interview for Mental Status Exam, which indicated the resident was severely cognitively impaired. The resident had no behavioral symptoms or rejections of evaluation or care for health and wellbeing. The assessment showed resident #1 required extensive staff assistance for activities of daily living and had 1 fall since the prior assessment. On 5/04/2023 at 2:57 PM, the Director of Operations explained the facility began an investigation on 4/26/23 into resident #1's injuries that nursing staff reported they had observed the same day. She said witness statements were provided from nurses, Certified Nursing Assistants (CNA), and a Patient Care Attendant (PCA) who had been assigned to the resident and those working on the same unit. Review of the statement from CNA B noted the resident had not sustained a fall. The statement received from PCA A noted the resident sustained a fall on 4/25/2023 and he assisted CNA B with getting the resident off the floor and into her bed. On 5/4/2023 at 3:12 PM, the Director of Nursing (DON) said she obtained statements by telephone from PCA A and CNA B on 4/26/2023. She explained she was concerned because the statements were contradictory. She stated she provided education to both staff during the telephone call about reporting falls. On 5/4/2023 at 3:15 PM, the DON provided an unsigned statement from PCA A that was undated. She said she wrote the date 4/25/2023 on the form to indicate the date of the incident. She explained she completed the form during her telephone call with PCA A on 4/26/2023. The statement showed PCA A said, no fall or injuries during my time. The DON provided an additional unsigned statement that she explained was handwritten by PCA A. The form was dated 4/27/2023 and noted on 4/25/2023, CNA B (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 105671 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105671 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/05/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avante at Melbourne Inc 1420 South Oak Street Melbourne, FL 32901 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few requested PCA A's assistance to get resident #1 off the floor, because she had fell. She provided an undated and unsigned statement and stated that it was completed during her telephone call with CNA B on 4/26/2023 that read, she did not fall. On 5/4/2023 at 3:30 PM, The Director of Operations said no further investigation into the incident was necessary because no other information had been provided. She said the facility had conducted education related to falls and incident reporting to all clinical staff, and it was still ongoing. On 5/05/2023 at 3:56 PM, the Director of Operations said the facility had received two conflicting statements which meant they did not know what happened to resident #1. She stated the facility had not investigated other potential causes of the resident's injuries including abuse, even though there were directly opposite versions of events from the two primary staff involved. She explained, based on PCA A's statement, the facility concluded their investigation on 5/04/2023, and determined the root cause of the resident's injuries was that the resident fell on 4/25/2023. She acknowledged the facility was responsible for protecting residents and preventing any future potential neglect, abuse, or mistreatment during an investigation. She conveyed the facility's policy required all staff involved in abuse or neglect allegations to remain on suspension from duty during an investigation. She could not explain why CNA B was suspended from duty during the facility's investigation, while PCA A was not suspended and was permitted to continue to work and care for residents. The facility's Policies and Procedures: Abuse, Neglect, Exploitation, Mistreatment, Misappropriation of Property and Injury of Unknown Source Prevention (ANEMMI), dated 3/02/2019 read, IV. Identification: Identify events, such as suspicious bruising of residents, occurrences . that may constitute abuse, VI. Protection: Protect resident from harm during an investigation., 2. Have evidence that all alleged violations are thoroughly investigated. 3. Prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105671 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0610GeneralS&S Dpotential for harm

    F610 - In response to allegations of abuse, neglect, exploitation, or mistreatment, the

    Respond appropriately to all alleged violations.

FAQ · About this visit

Common questions about this visit

What happened during the May 5, 2023 survey of AVANTE AT MELBOURNE INC?

This was a inspection survey of AVANTE AT MELBOURNE INC on May 5, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at AVANTE AT MELBOURNE INC on May 5, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Respond appropriately to all alleged violations."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.