F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to thoroughly investigate an injury of unknown origin for 1 of 1
resident reviewed for neglect from a total sample of 3 residents, (#1).
Residents Affected - Few
Findings:
Review of the medical record revealed resident #1 was admitted to the facility on [DATE] and readmitted
from an acute care hospital on 6/17/2022. The nursing, Progress Notes dated 4/26/2023 noted the resident
had contusions to her left eye and left arm/shoulder. The resident was transported to the emergency room
and returned to the facility the same day with diagnoses of hematoma around her left eye, and multiple
contusions. On 4/30/2023, the resident sustained a fall from her wheelchair resulting in bleeding from her
nose and required medical transport to the emergency room where she was admitted to the hospital.
The Minimum Data Set annual assessment with Assessment Reference Date 2/15/2023 noted the resident
scored 1 out of 15 on the Brief Interview for Mental Status Exam, which indicated the resident was severely
cognitively impaired. The resident had no behavioral symptoms or rejections of evaluation or care for health
and wellbeing. The assessment showed resident #1 required extensive staff assistance for activities of daily
living and had 1 fall since the prior assessment.
On 5/04/2023 at 2:57 PM, the Director of Operations explained the facility began an investigation on
4/26/23 into resident #1's injuries that nursing staff reported they had observed the same day. She said
witness statements were provided from nurses, Certified Nursing Assistants (CNA), and a Patient Care
Attendant (PCA) who had been assigned to the resident and those working on the same unit. Review of the
statement from CNA B noted the resident had not sustained a fall. The statement received from PCA A
noted the resident sustained a fall on 4/25/2023 and he assisted CNA B with getting the resident off the
floor and into her bed.
On 5/4/2023 at 3:12 PM, the Director of Nursing (DON) said she obtained statements by telephone from
PCA A and CNA B on 4/26/2023. She explained she was concerned because the statements were
contradictory. She stated she provided education to both staff during the telephone call about reporting
falls.
On 5/4/2023 at 3:15 PM, the DON provided an unsigned statement from PCA A that was undated. She said
she wrote the date 4/25/2023 on the form to indicate the date of the incident. She explained she completed
the form during her telephone call with PCA A on 4/26/2023. The statement showed PCA A said, no fall or
injuries during my time. The DON provided an additional unsigned statement that she explained was
handwritten by PCA A. The form was dated 4/27/2023 and noted on 4/25/2023, CNA B
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105671
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105671
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/05/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avante at Melbourne Inc
1420 South Oak Street
Melbourne, FL 32901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
requested PCA A's assistance to get resident #1 off the floor, because she had fell. She provided an
undated and unsigned statement and stated that it was completed during her telephone call with CNA B on
4/26/2023 that read, she did not fall.
On 5/4/2023 at 3:30 PM, The Director of Operations said no further investigation into the incident was
necessary because no other information had been provided. She said the facility had conducted education
related to falls and incident reporting to all clinical staff, and it was still ongoing.
On 5/05/2023 at 3:56 PM, the Director of Operations said the facility had received two conflicting
statements which meant they did not know what happened to resident #1. She stated the facility had not
investigated other potential causes of the resident's injuries including abuse, even though there were
directly opposite versions of events from the two primary staff involved. She explained, based on PCA A's
statement, the facility concluded their investigation on 5/04/2023, and determined the root cause of the
resident's injuries was that the resident fell on 4/25/2023. She acknowledged the facility was responsible for
protecting residents and preventing any future potential neglect, abuse, or mistreatment during an
investigation. She conveyed the facility's policy required all staff involved in abuse or neglect allegations to
remain on suspension from duty during an investigation. She could not explain why CNA B was suspended
from duty during the facility's investigation, while PCA A was not suspended and was permitted to continue
to work and care for residents.
The facility's Policies and Procedures: Abuse, Neglect, Exploitation, Mistreatment, Misappropriation of
Property and Injury of Unknown Source Prevention (ANEMMI), dated 3/02/2019 read, IV. Identification:
Identify events, such as suspicious bruising of residents, occurrences . that may constitute abuse, VI.
Protection: Protect resident from harm during an investigation., 2. Have evidence that all alleged violations
are thoroughly investigated. 3. Prevent further potential abuse, neglect, exploitation, or mistreatment while
the investigation is in progress.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105671
If continuation sheet
Page 2 of 2