F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, record review, and policy review, the facility failed to act on the voiced grievance for 1 of 3
sampled residents who utilize the sit-to-stand transfer device. Resident #49 voiced her concerns to Staff J,
Certified Nursing Assistant (CNA), who failed to act upon the voiced grievance.
The findings included:
Review of the policy, titled, Grievance Policy (undated) documented, in part, All persons are encouraged to
make requests, share concerns, and file grievances regarding care and/or services without fear of
retribution or negative treatment. Customer Service/Grievance forms are available throughout the facility at
the nursing stations and upon request. A concern or grievance may be given orally or in writing.
The facility had the capacity to hold 177 residents, located on three different units, North, South, and East.
The East unit where Resident #49 resided encompassed the 500, 600, and 700 halls. At the time of the
survey there were 57 residents on that unit, and 6 utilized the sit-to-stand transfer device. The East unit's
600 and 700 halls were typically the short-term skilled residents, so the resident turn over and needs
varied.
Review of the record revealed Resident #49 was admitted to the facility on [DATE] and moved to her current
room on 01/01/22. Review of the current Minimum Data Set (MDS) assessment dated [DATE] documented
the resident had a Brief Interview for Mental Status (BIMS) score of 15, on a 0 to 15 scale, indicating the
resident was cognitively intact. This same MDS documented the resident needed the extensive assistance
of two persons for transferring and toileting.
Review of the current care plan initiated on 02/10/21, and revised on 02/06/23, documented Resident #49
had decreased mobility and needed extensive assistance for transfers. This care plan documented the use
of the sit-to-stand as needed to assist with transfers as of 08/31/22.
During an interview on 03/20/23 at 11:26 AM, Resident #49 stated for the past year she had been
complaining that there were not enough sit-to-stand transfers devices. The resident explained there was
only one device per unit.
Resident #49 stated that when she needed to go to the bathroom to have a bowel movement, it could take
anywhere from 30 to 90 minutes for the staff to get the sit-to-stand, and sometimes it was then too late, and
she had an accident. When asked how often it took too long and she had an accident, Resident #49 stated
at least half the times. Resident #49 stated, It's one of the things that makes my
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
105687
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
life miserable.
Level of Harm - Minimal harm
or potential for actual harm
Review of the grievance logs from August 2022 through March 2023 lacked any grievance from Resident
#49.
Residents Affected - Few
During an interview on 03/24/23 at 1:39 PM, Staff J, Certified Nursing Assistant (CNA), explained she had
been at the facility for about 10 months, and the 500 hall where Resident #49 resided was her usual
assignment. When asked about Resident #49's usual routine for getting out of bed and toileting needs, Staff
J explained the resident would get up about 10:30 AM every day and would use the bathroom at that time.
The CNA explained she was incontinent of urine, but could tell when she needed to have a bowel
movement. When ask how Resident #49 was transferred from the bed to the chair, Staff J stated via the
sit-to-stand, with two person assistance. When asked how many sit-to-stands were on the unit, the CNA
stated there was just one, and that most of the residents wanted to get up in the morning after breakfast, so
the sit-to-stand was in high demand at that time. When asked if Resident #49 had ever voiced a concern
with a delay in getting her up related to the lack of sit-to-stands, the CNA stated, Oh yes, because then she
gets upset and we get upset because we can't help her timely. When asked if Resident #49 had ever had
an accident while awaiting the transfer device, the CNA confirmed she had. When asked how often there
was a delay in getting Resident #49 out of bed and into the bathroom, Staff J stated about half the time.
When asked if she had told her nurse or management of the issue, the CNA stated she had not and was
unsure it would do any good.
During an interview on 03/24/23 at 3:23 PM, the Director of Nursing (DON) confirmed she was unaware of
the voiced grievance from Resident #49, and confirmed the CNA should have told the nurse or someone of
the delay in services related to the lack of transfer devices.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 2 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to initiate a care plan for newly identified
behaviors for 1 of 26 sampled residents, whose care plans were reviewed, Resident #134.
The findings included:
The facility's policy, titled, Care Plans - Comprehensive, most recently revised on 01/25/23, documented, in
part, the following:
Policy Statement An individualized comprehensive care plan that includes measurable objectives and timetables to meet the
residents' medical, nursing, mental and psychological needs is developed for each resident.
Policy Interpretation and Implementation
1. Our facility's Care Planning/Interdisciplinary Team, in coordination with the resident, his/her family or
representative (sponsor), develops and maintains a comprehensive car plan for each resident that identifies
the highest level of functioning the resident may be expected to attain.
2. The comprehensive care plan is based on a thorough assessment that included, but is not limited to, the
MDS.
3. Each resident's comprehensive care plan is designed to:
a. Incorporate identified concerns.
b. Incorporate risk factors associated with identified problems.
e. Reflect treatment goals, timetables and objectives in measurable outcomes.
g. Aid in preventing or reducing declines in the resident's functional status and/or functional levels.
4. Areas of concern that are triggered during the resident assessment are evaluated using specific
assessment tools (including Care Area Assessments) before interventions are added to the care plan.
8. Assessments of residents are ongoing and care plans are revised as information about the resident and
the resident's condition change.
The facility's policy, titled, Resident /elopement Risk Management Guidelines - SF, documented, in the
section, titled, Resident Guidelines, the following:
2. A care plan will be developed, as appropriate, for all residents identified as at risk for elopement.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 3 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
5. If wandering behavior is identified for any current resident who previously has not exhibited this behavior,
change of condition documentation should be charted in the resident's medical record and a care plan
implemented.
Resident #134 was admitted to the facility on [DATE]. Review of the quarterly Minimum Data Set (MDS),
dated [DATE], documented Resident #134 had a Brief Interview for Mental Status score of 07, indicating
severe cognitive impairment. The assessment documented the resident did not exhibit wandering behaviors
during the 7-day look back period and required limited assistance and one-person physical assist for
Activities of Daily Living (ADLs). The assessment documented the resident was occasionally incontinent of
urine and frequently incontinent of bowel.
Resident #134's diagnoses at the time of the assessment included: Neurogenic bladder, Urinary Tract
Infection (UTI) within the last 30 days, Alzheimer's disease, Anxiety disorder, Depression, Dementia,
Repeated falls, restlessness, and agitation.
An Elopement Risk Assessment was completed on 10/13/22 for Resident #134. The Assessment
documented that Resident #134 was independent in ambulation, verbally expressed desire to leave enter
or go home, cognitively impaired with poor decision-making skills, had indications of dementia or a
diagnosis of dementia, and was short-term stay changed to long term care. The assessment documented
that Resident #134 was not an elopement risk.
An Elopement Risk Assessment was completed on 01/04/23 for Resident #134. The Assessment
documented Resident #134 exhibited wandering or exit seeking behavior in the last 90 days, was
independently ambulatory, exhibited new behavior that would cause concern related to wandering exit
seeking or safety, verbally expressed desire to leave center or go home, was cognitively impaired with poor
decision making skills, had visual and auditory deficits, and had indications of dementia or a diagnosis of
dementia.
The Assessment of 01/04/23 also documented, the patient is a risk for elopement. Proceed with
appropriate safety intervention' and 'Resident had U/A C&S [Urinalysis Culture & Sensitivity] done due to
new behaviors and was diagnosed and treated for UTI. Behaviors stopped with treatment. Family in daily to
visit and is aware of behaviors and the cessation of behaviors with treatment for UTI.
Resident #134 successfully exited the facility, without staff knowledge, on 03/07/23, via an unlocked
emergency door at the end of the hallway where she resided.
A progress note, dated 01/17/23 at 10:19 AM, documented, Resident with UTI symptoms 12/21/22. Culture
done and resident was treated for UTI with no further complaints. See progress notes, 12/21/22 - 12/28/22.
A Progress Note, dated 01/27/23 at 3:26 PM, documented, Resident alert with confusion. Requires
occasional reminders for safety. Walks through the hallway looking for an exit on occasions especially in the
afternoons. Redirection at times inefficient. Continues on antibiotic therapy for left lower extremity wound.
Medication tolerated well. Afebrile, fluids encouraged. Staff continues to monitor for safety.
A progress note, dated 01/20/23 at 10:46 PM, documented, Started ABT [antibiotic] for wound, no adverse
reactions noted.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 4 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Review or Resident #134's Medicine Administration Record (MAR) revealed that Resident #134 was being
treated with antibiotics for a wound as of 01/20/23 and was not treated for UTI in the month of January
2023.
Record review of the care plans revealed:
Residents Affected - Few
There was no care plan initiated for the identified wandering behavior on 01/04/23, or prior to the resident
exiting the facility on 03/07/23.
Review of the care plan for Urinary Incontinence dated 01/18/22 did not list signs or symptoms of UTIs to
observe for.
The care plan for Cognitive Loss/Dementia, date 01/12/22 and revised 03/20/20, with an intervention
Observed for unsafe actions and intervene as needed, had no actions or behaviors listed to observe for.
The care plan for Falls, dated 01/12/22, with one intervention being Check Freq, observing for any signs of
unsafe behavior - it did not list what unsafe behaviors to observe for.
During an interview, on 03/23/23 at 1:48 PM with Staff D, Licensed Practical Nurse (LPN), when asked
about the progress note on 01/04/23 regarding UA, Staff D replied, The behavior (referring to Resident
#134's wandering behaviors) was not normal. She is compliant and her routine is that the Certified Nursing
Assistant (CNA) will come in and the resident will have her clothes picked out for after she is showered. She
is pleasant, she does not refuse showers and care.
When asked about the progress from on 01/28/23, regarding Resident #134 still exit seeking, Staff D
replied, She was on antibiotics for a wound. That (the UTI) was 3 weeks later and should have been
resolved. She did not have a UTI on 01/05 and did not have orders for antibiotics.
When asked about documentation of behaviors, Staff D replied, I document whatever her behaviors are in
my notes. If there are no behaviors, I document no behaviors.
During an interview, on 03/24/23 at 1:33 PM with Staff H, MDS (Minimum Data Set) Coordinator, the MDS
Coordinator confirmed that she would be responsible for initiating / implementing care plan when new
behaviors are identified and upon assessment. When asked why a care plan was not implemented prior to
Resident #134 eloping from the facility on 03/07/23, the MDS Coordinator replied, our department was not
aware of the behavior and her being at risk. They never notified us. If they did, we would have done the
paperwork.
When asked how she would be notified of new behaviors, the MDS Coordinator replied, They would have to
let us know. We get morning reports from the nurses that write anything pertinent on that sheet, including
falls, or changes in condition. The others go and do their assessment, it is up to the staff to let us know.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 5 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure a secure environment to prevent an
elopement for a resident with dementia and documented wandering and exit-seeking behavior, for 1 of 3
sampled residents reviewed for elopement, Resident #134. The resident eloped from the facility on
03/07/23 between 2:20 PM and 2:30 PM and was returned to the facility by a 'passerby' after being located
in the community near the facility at 2:30 PM. It was unknown by facility staff and management precisely
where Resident #134 was located. Upon being returned to the facility, Resident #134 was placed in the
Memory Care Unit (secured unit). Upon assessment after being returned to the facility, Resident #134 was
not harmed and showed no signs of distress.
The facility's failure to adequately supervise and provide a secure environment for Resident #134, who was
identified as an elopement risk, resulted in the finding of Immediate Jeopardy, past noncompliance on
03/07/23. The Immediate Jeopardy was determined to be corrected on 03/17/23, prior to the survey based
on survey verification of compliance with the facility's corrective plan.
The findings included:
The facility's policy, titled, Missing Resident Code Purple Elopement Policy and Procedure, updated
02/11/19, documented, in part:
Policy:
All residents will be assessed for elopement risk in order to maintain his/her safety. (To be done upon
admission/readmission and as deemed necessary, i.e. behavior changes.)
Addendum to Missing Resident Policy and Procedure:
The definition of elopement will be defined for the purpose of this Policy and Procedure as follows;
Any absence that is not previously authorized by or communicated to the Solaris Healthcare Parkway staff,
and results in a resident leaving the premises or a safe area of the center without necessary supervision
and puts the resident at risk for harm or injury. Or any absence by a resident living int the center's Memory
Care Unit without authorization and/or necessary supervision that puts the resident at risk for harm or
injury.
The facility's policy for Doors, documented:
Ensure that automatic or self-closing devices are properly installed and functioning.
Monitor doors with magnetic locks or delayed egress locks to ensure that:
Doors release appropriately at preset time delay and upon activation of the fire alarm system.
No more than one delayed egress locked door is in the path of travel.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 6 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Doors with magnetic locking devices unlock upon activation of the fire alarm system.
Level of Harm - Immediate
jeopardy to resident health or
safety
Doors do not reactivate if the fire alarm system is placed in silent mode. The doors should not relock
without the system being reset.
Systems are returned to working order after performance of maintenance.
Residents Affected - Few
The department is contacted to obtain any required approval before changes are made to the system.
Resident #134 was admitted to the facility on [DATE].
Review of the quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #134 had a Brief
Interview for Mental Status score of 07, indicating severe cognitive impairment. The assessment
documented that the resident did not exhibit wandering behaviors during the 7-day look back period and
required limited assistance and one person physical assist for Activities of Daily Living, including bed
mobility, transfer, walk in room, walk in corridor, locomotion on and off of unit, and toilet use. The
assessment documented that the resident was 'occasionally incontinent' of urine and 'frequently
incontinent' of bowel. The assessment documented that Resident #134 ambulated via the use of a
wheelchair.
Resident #134's diagnoses at the time of this assessment included: Hypertension, Neurogenic Bladder,
Urinary Tract Infection (UTI) (within the last 30 days), Hyponatremia, Hyperlipidemia, Alzheimer's disease,
Malnutrition, Anxiety disorder, Depression, Dementia, Hypo-osmolality, Chronic pain, Nonrheumatic mitral
prolapse, Chronic gastric ulcer, disorders of bone density, repeated falls, Retention of urine, restlessness,
and agitation.
An Elopement Risk Assessment was completed on 10/13/22 for Resident #134. The Assessment
documented that Resident #134 was independently ambulatory, verbally expressed 'desire to leave center
or go home', cognitively impaired with poor decision-making skills, had indications of dementia or a
diagnosis of dementia, and short-term stay changed to long term care. The assessment documented that
Resident #134 was not an elopement risk.
An Elopement Risk Assessment was completed on 01/04/23 for Resident #134. The Assessment
documented that Resident #134 exhibited wandering or exit seeking behavior in the last 90 days, was
independently ambulatory, exhibited new behavior that would cause concern related to wandering exit
seeking or safety, verbally expressed 'desire to leave center or go home', was cognitively impaired with poor
decision making skills, had visual and auditory deficits, had indications of dementia or a diagnosis of
dementia. The Assessment documented, the patient is a risk for elopement. Proceed with appropriate
safety intervention and Resident had UA C&S [urinalysis / culture and sensitivity] done due to new
behaviors and was diagnosed and treated for UTI. Behaviors stopped with treatment. Family in daily to visit
and is aware of behaviors and the cessation of behaviors with treatment for UTI.
Resident #134 successfully exited the facility, without staff knowledge, on 03/07/23 between approximately
2:20 PM and 2:30 PM. The resident was returned to the facility at 2:30 PM.
Prior Elopement Risk Assessments concluded Resident #134 was not at risk for elopement and resided on
the 200-hallway, approximately in the middle of the unit between the nurses' station and the emergency exit
door at the end of this unit.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 7 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Prior to the elopement, Resident #134 did not have a care plan for wandering and/or elopement risk and
resided on the 200 Unit, which was not a secured unit, and supposedly exited through the emergency exit
that was not secured, at the end of the unit.
During the survey process of 03/20-24/2023, it was determined that Resident #134 was not interviewable
as evidenced by not being able to provide appropriate answers regarding the event/incident.
Residents Affected - Few
A Nursing Home Adverse Incident Report, submitted to the Agency on 03/21/23, documented the following:
Resident is an 83 y/o [year old] long term resident admitted on 12.23.21. On 03.07.23 at approximately
2:05-2:15 pm, resident was observed by [name] Administrator and [name] EVS [Environmental Services
Director], sitting across from North Wing 200-Hall nursing station [where she resides] with another female
resident - both holding a recent copy of the weekly menu selections. At approximately 2:30 pm,
Administrator had returned to front lobby office and was alerted that resident had been observed and
redirected back to facility by a passerby familiar with Solaris Campus. Administrator immediately went to
front entrance and saw that resident was sitting in the vehicle backseat of the visitor, still holding her weekly
menu. Resident was smiling, and appeared to be in no distress, nor discontent. No injuries were noted and
no c/o pain. Administrator [NHA] accompanied resident back into the center and DON [Director of Nursing]
then escorted her to the MCU [Memory Care Unit] for safety. She joined the activity being conducted.
Elopement Assessment was completed and resulted in a score of four (4) at risk for elopement. Decision
was made by Nursing leadership in conjunction with Administrator to transfer resident to Secured Memory
Care Unit for environmental safety; discussion was had with resident's daughter [name] and informed
consent obtained.
Attending physician [Name] was notified at approx. [approximately] 3:00pm and new orders for lab testing
were received.
[The] 200-Hall charge nurse, [Name] LPN [Licensed Practical Nurse], conducted a manual census
verification (head count) to confirm all residents were accounted for.
A Center-wide audit was conducted to ensure all emergency exit doors remained secured and properly
alarmed.
QAPI [Quality Assurance and Performance Improvement] AD HOC Meeting was called and attended by
NHA, DON, Risk Mngr. [Manager], and Medical Director (by phone). Medical Director review and initiated
event investigation.
Resident's Hallway Emergency Exit door magnetic locking mechanism was unlocked and dis-alarmed,
where resident likely exited independently from the center without notification.
Plant Operations Director [Name] had temporarily unlocked the 200-Hall Exit door, (adjacent to HVAC
installation project, on 100-Hall/Memory Care Unit) on 03.07.23 in order to increase accessibility of outdoor
equipment and supplies for contractor, with minimal disruption to facility residents. Plant Ops. Director had
not considered potential of resident exiting the wing through the emergency exit door. Resident ambulates
ad lib on the hallway, independently.
On the Event Details Note, dated 03/07/23 at 2:30 PM, the DON documented, Resident was observed
walking outside the center and was quickly returned and redirected back to the Center's North Wing.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 8 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Resident has no injury, and no distress noted. Elopement Assessment was conducted by Charge Nurse
and resulted in a score of 4 at risk for elopement. Resident was transferred to Memory Care Secured Unit.
On 03/22/23 at 8:20 AM, Resident #134 was observed being taken to the shower room by staff, it was
noted that Resident #134 was ambulating without the use of assistive devices (e.g. wheelchair, walker). It
was noted that resident walked slowly, in small shuffling steps.
Residents Affected - Few
On 03/22/23 at 8:22 AM, during an interview with the ADON (Assistant Director of Nursing), when asked
about Resident #134 ambulation, the ADON stated the resident was ambulatory without the use of assistive
devices.
During interviews with the nursing staff and the Administrator on 03/23-24/23, they reported that there were
no video cameras on the unit that they were aware of.
During an interview, on 03/22/23 at 9:16 AM, with Staff B, LPN, when asked about Resident #134's
behavior, Staff B replied, She would walk up and down the hall, she would ambulate herself. I am not sure if
she was exit seeking. Sometimes she would go to the door to the dining room and sit there. The family
comes and takes her out in the mornings. The daughter would come every day about 9:00 or so with the
resident's husband and they would be outside for a while and sit for a while and come back. She would
spend about 2 hours with her outside on the porch [between the 100-200 Dining room and the lobby /
reception area at the main entrance to the facility].
On 03/22/23 at 9:50 AM, the alarm was heard sounding at the Emergency Exit at the end of the 200 unit.
When asked about the alarm, Staff C, Plant Operations Assistant, stated, I was making sure the alarm on
the door was set and not off. The alarm indicates that the door has been opened. I am going through all of
the hallways and checking all of the exit doors. Every day in the morning and before I leave at night, I leave
at 5:30 [PM], I usually do it at 5:15-ish [PM].
During an interview, on 03/22/23 at 9:52 AM, with Staff D, LPN (Nurse on day of 03/07/23 and previous
day), when asked about Resident #134's behaviors, Staff D replied, she does walk back and forth in the
hallways and would walk all the way up to the dining room - it is always closed. She usually does it after
lunch and we have her sit with us, and sometimes she would go back to her room. One of her daughters
comes almost every day after lunch. She wasn't exit-seeking, just wandering. I have never seen her at the
end of the unit and have not seen her touch that door.
When asked about the door that Resident #134 exited through, Staff D, stated that the resident exited
through the emergency exit at the end of the 200 unit.
When asked where Resident #134 was going, Staff D replied, I was helping a nurse on the 100 hallway and
by the time that I finished that, somebody was returning [the resident] after she got out the door. They told
me that she was found on the street in front of the facility (Central Parkway). Not positive which side of the
road.
When asked about Resident #134 being ambulatory, Staff D replied, She had a wheelchair for a little bit
when she came in. Since then, she has been independently ambulatory without assistive devices.
When asked of Resident #134's cognition, Staff D stated, alert (to person and place) with confusion.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 9 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
On 03/22/23 at 10:02 AM, Resident #134 was observed by this surveyor being escorted from the memory
care unit by her daughter to the patio with her husband. It was noted that Resident #134 was walking
without the use of assistive devices and was taking small shuffling steps.
During an interview, on 03/22/23 at 10:10 AM, with Staff E, CNA (Certified Nursing Assistant), who was the
CNA on the day of the elopement and previous day, when asked about the incident, Staff E replied, That
day she was with the menu and was sitting by the nurse's station. I walked to the TV room to get help with
putting a resident in bed, when I came back, I was told that she went out. She walks back and forth on the
unit, but never tried to get out or approached the door to my knowledge.
During an interview, on 03/22/23 at 10:20 AM, with Resident #134's husband and daughter, when asked
about the elopement, Resident #134's daughter replied, They left the door unlocked as they were doing
some work and she was found on Central Parkway. Somebody drove by and said that she looked lost and
asked if she knew where she was going and brought her back. They called me at home and told me that.
They immediately called me and told me about it. I didn't see any construction on the 200 hall.
During an interview, on 03/22/23 at 10:38 AM with the Director of Nursing (DON) when asked about the
incident and where and when the resident was found, the DON replied, there was a passerby that was a
caregiver that brought her back, the Administrator was involved in that part of it. I put her in the Secured
Memory Care unit. She scored a 04 on the Elopement risk. Her daughter did not want her to go to the
memory care unit. We explained that it was the safest place for her, and she was not happy with that
decision. They were doing work on the air conditioning unit on the 100 unit and the door was unlocked for
the workers to go in and out, at which time we did not know. She was found on Central Parkway. When
Resident #134 first came in, she was wandering and was very confused and on the Memory Care Unit. The
daughter was very against it. She wasn't trying to exit seek and didn't go near the door. If they are not exit
seeking, we will move them out of the unit. She would never even go out of the double doors without the
daughters being here. If we would have known that the door was open, we would have put a fire watch at
the door. The Plant Operations Director is new to the position and didn't realize that was not the Memory
Care unit. We checked all of the doors and did a head count. One hundred percent (100%) of the facility
in-serviced on elopement, door codes, reporting, abuse a focused meeting was scheduled and that was our
first one. My ADON and myself went and re-did all of the elopement assessments again to make sure that
they were correct - 147 patients were re-evaluated. We QAPI it and we double checked all of the
assessments and they were all accurate. We did elopement drills on a Sunday with the Risk Manager and
on Friday evening prior to that. The RM (Risk Manager) is checking all of the doors every morning as well
as Maintenance doing it and keeping a log. I checked in with the daughter. We did some lab work on her
and was found with no infections.
During an interview, on 03/22/23 at 10:53 AM, when asked how Resident #134 was found and returned to
the facility, the Administrator replied, She was observed by someone driving towards SE Central Parkway, I
had just seen her and noticed her, and I had sent a text to [Name] the Plant Operations Director about the
shower room and then heard somebody yelling at the receptionist. What happened was a transport
company had driven up to pick up a resident for an appointment and said that 'I think I may have seen one
of your residents and the transport company yelling to the receptionist. She was right out here (referring to
the main entrance of the facility).' When she was first admitted , she was admitted as short term on
12/24/21, was unsafe wandering and they did an elopement assessment and scored high, and we moved
her to the memory care unit for about a month until we did another assessment and she did not display the
same wandering behaviors. She was doing very well. We did another assessment after the elopement and
she scored a 4, which was high, she had a UTI, we will continue to reassess her and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 10 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
if she doesn't show exit seeking, then we will try to transfer her to a less restrictive environment. [Name]
(the passerby) asked her where she was going and she said, 'to find her husband' and told her 'I'll take you
there and brought her to the facility.
During further interview, when asked where the resident was found by the passerby, the Administrator
stated that she was unable to confirm where the resident was found, as she did not get details from the
passerby, and did not have contact information for that person.
During an interview, on 03/22/23 at 1:02 PM with the Plant Operations Director, when asked about the door
not being secured, the Plant Operations Director replied, The actual work started about 2 weeks ago. The
portable unit was bought for hurricane reasons, we bought 3 or 4 of them about 5 years ago. They were
coming in and out for the attic, the insulation, and the tools, this was one of the days where I had one guy. I
told the nurse that they were going to be coming in and out and that the door was not armed - (Staff D) She
said 'okay', she might have said I'll keep a look out or something, but it wasn't much more than that. When
asked about how long the door was unsecured, the Plant Operations Director replied, they got here around
1 PM and started bringing in their stuff. It was open until about 3:00 or so, and I left at 4:30 PM.
The facility's actions to remove the Immediate Jeopardy and correction action plan prior to the survey
included:
1.
Resident #134 was assessed for elopement risk and moved to the secure Memory Care Unit.
2.
All emergency exits were checked and found to be secured.
3.
Staff D/LPN, Staff E/CNA, the Plant Operations Director and the contractor were in-serviced regarding
securing the emergency exits.
4.
Elopement risk assessments were completed for all resident not residing on the secured Memory Care Unit
on 03/10/23.
5.
An Ad Hoc QAPI meetings held on 03/07/23, 03/09/23, and 03/17/23. Interviews during the survey with
NHA, DON and President of Solaris revealed management realized the focus of the event as per the RCA
should be on environmental and door safety along with education. Initiation of twice daily door checks
continued, and education began. They also realized doing daily elopement drills on all shifts was not
effective due to disruption to resident care needs and routine, and again as this was not the root cause.
This was again discussed and documented at the AD HOC/QAPI meeting of 03/09/23.
6.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 11 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Emergency exit doors (13) checked daily for function by Plant Operations and Risk Management
Level of Harm - Immediate
jeopardy to resident health or
safety
7.
Residents Affected - Few
8.
100% of staff provided in-service completed as of 03/12/23.
Elopement Drills conducted 03/10/23, 03/12/23 and 03/23/23 and are scheduled through August 2023.
The survey team verified the corrective actions were implement and completed as evidenced by:
1.
AD Hoc QAPI meeting minutes were reviewed for meetings conducted on:
a.
03/07/23
b.
03/09/23
c.
03/17/23
d.
03/23/23
2.
The facility provided documentation of audits of the emergency doors, twice daily from 03/07/23 and are
ongoing.
3.
On 03/23/23 at 7:30 AM, this surveyor toured the facility with the Risk Manager and found all 13 doors were
secured and functioning properly.
4.
Random staff interviews were conducted on 03/22/23 with 4 CNAs and 1 LPN who confirmed in-service
training. Surveyors' interviews conducted on 03/22 through 3/24/23 with at least one staff from each
department, including nursing, therapy, social services, activities, housekeeping, laundry, maintenance, and
dietary; and on each shift were conducted to confirm education.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 12 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
5.
Level of Harm - Immediate
jeopardy to resident health or
safety
Documented in-services trainings were completed for staff, between 03/08/23 to 03/12/23, included:
Residents Affected - Few
76 of 76 CNAs
-
27 of 29 Therapy staff (2 staff were per diem and have not worked since the elopement)
21 of 21 LPNs
13 of 13 RNs
13 of 13 Housekeeping staff
4 of 4 Laundry staff
16 of 16 Dietary staff
3 of 3 Medical Records staff
10 of 10 Administrative staff
3 of 3 Activities staff
6 of 6 Social Services staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 13 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Parkway
800 SE Central Pkwy
Stuart, FL 34994
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
8 of 8 Nursing Administrative staff
Level of Harm - Immediate
jeopardy to resident health or
safety
-
Residents Affected - Few
-
1 of 1 contracted Beautician
1 of 1 ARNP (Advanced Registered Nurse Practitioner)
6.
Documentation of Elopement Drills was provided for drills conducted on:
03/10/23 - for the 11:00PM to 7:00 AM staff
03/12/23 - for the 7:00 AM to 3:00 PM staff and 3:00 PM to 11:00 PM staff
03/23/23 - for the 3:00 PM to 11:00 pm staff and the 11:00 PM to 7:00 AM staff
Drills are scheduled every 2 weeks through the month of August 2023.
No residents were observed wandering or displaying exit-seeking behaviors outside of the secured Memory
Care Unit for the duration of the survey - 03/20/23 to 03/24/23.
Immediate Jeopardy was determined to be past noncompliance and corrected on 03/17/23, prior to the
survey.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105687
If continuation sheet
Page 14 of 14