F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility did not ensure preferences were honored and dignity maintained
for one resident (#8) out of eight sampled residents.
Findings included:
An interview was conducted on 2/17/25 at 12:03 p.m. with Resident #8. The resident stated on several
occasions she requested to only have female care givers for incontinence care. She said there were some
male caregivers she did not want to care for her, and they were often assigned to her.
Review of the admission Record showed Resident #8 was admitted [DATE] and re-admitted on [DATE] with
diagnoses including fracture of left lower leg, major depressive disorder, and morbid obesity.
Review of Resident #8's care plan showed a Focus area: I need assistance with activities of daily living
related to atrial fibrillation, fibromyalgia, hyperlipidemia, hypertension, diabetes mellitus type 2, and left
lower leg fracture, initiated 6/6/24. Interventions included resident prefers female care givers, updated on
9/3/24.
Review of Resident #8's Minimum Data Set (MDS), Section C - Cognitive Patterns, showed a Brief
Interview for Mental Status (BIMS) score of 15, indicating she was mentally intact.
Review of facility assignment sheets showed the resident was on the assignment of male caregivers on
1/8/25, 1/18/25, 2/14/25, and 2/15/25.
An interview was conducted on 2/17/25 at 12:53 p.m. with Staff D, Registered Nurse (RN) and Unit
Manager (UM). She said there are a few residents on the unit, including Resident #8, that have a
preference for female caregivers. She said Resident #8 is ok with a couple of the male care givers but does
not want certain male CNAs. She confirmed Resident #8's care plan said preference for female caregivers.
The UM reviewed the facility assignment sheets and confirmed the male staff members assigned to
Resident #8 included some of the male providers the resident requested to not have care for her. She
stated doing the unit assignments and ensuring the residents who prefer female do not get male providers
is a team effort. She said some certified nursing assistance (CNA's) have their normal assignments and
she will fill in the open spots with agency nurses or additional staff. She said the nurses sometimes do the
CNA's assignments, especially on the night shift.
An interview was conducted on 2/17/25 at 1:15 p.m. with the Director of Nursing (DON). She confirmed
Resident #8 is care planned for female caregivers. The DON reviewed the facility assignment sheets
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
105688
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
for 1/8/25, 1/18/25, 2/14/25, and 2/15/25 and confirmed the resident was assigned to male caregivers. She
also confirmed there were female caregivers available those days. She stated she was not sure what
system was in place to ensure the residents preferences were honored related to caregivers. She also said
she provided a list to the units of the residents who requested no male caregivers but does not know
specifically who verifies it is honored. The DON confirmed it is a problem Resident #8 was assigned male
caregivers.
An interview was conducted on 2/17/25 at 1:58 p.m. with the Nursing Home Administrator (NHA). She said
her expectation would be that a resident's [NAME] and care plan showed if a resident had a preference for
female caregivers and that preference would be honored. The NHA said the unit manager and clinical
leadership team should be ensuring the preference is honored.
Review of a facility policy titled Resident Rights, revised 1/2024 showed:
Policy Statement
Employees shall treat all residents with kindness, respect, and dignity.
Policy Interpretation and Implementation
1. Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include
the resident's right to:
a. a dignified existence;
b. be treated with respect, kindness, and dignity;
e. self-determination
i. exercise his or her rights without interference, coercion, discrimination or reprisal from the facility;
p. be informed of, and participate in, his or her care planning and treatment
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 2 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to act upon resident's concerns and grievances for two
residents (#3 and #8) of seven residents reviewed for grievances.
Findings included:
1.
During an observation and interview conducted on 2/16/25 at 12:05 p.m., Resident #3 stated she had
concerns and filed several grievances related to call lights not being answered timely and her meal tray not
always being set up in a way where she could reach it. She reported her concerns to the SSD (Social
Services Director). The resident stated the SSD did not come to her with any feedback. She also stated
there was a problem with medications, she does not receive her medications in a timely manner, and
sometimes they are not available. She stated most recently last week, she did not receive her sleeping pill
and it was not re-ordered. The ARNP (Advanced Registered Nurse Practitioner) ordered it the next day. The
resident stated she filed a grievance about this. She stated there was a problem with staffing. Either they
don't have enough staff or they don't care.
Review of the admission Record for Resident #3 showed an admission date of 6/11/24.
Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] showed Resident #3 had a Brief
Interview for Mental Status (BIMS) score of 15/15, indicating intact cognition.
Review of the facility's grievance log dates 12/2/24 to 2/12/25 showed Resident #3 filed three grievances.
Review of these grievances showed:
- On 12/2/24: Resident stated it took too long to answer the call light. Resident indicated it took 45 minutes
for the call light to be answered. Summary of findings: Call lights audits initiated routinely and education
provided on the spot if necessary. Summary of action: Call lights audits initiated routinely and education
provided on the spot if necessary.
- On 2/12/25, Resident #3 filed two grievances: Grievance #1. Resident states during meals, the CNA's
(Certified Nursing Assistants) will often put the tray on her bedside table and leave. Many times, she is
unable to reach the table or it will get stuck as she can't get the wheels over her catheter tube, or if she is
on her side she can't get onto her back in order to sit up and set up her food. Review of this
grievance/concern form showed the facility investigation was blank, investigation conclusion was blank,
actions completed to resolve the grievance was left blank.
- Grievance #2. Resident states the nurses are not applying ointment to her knees TID (three times daily)
and did not receive her sleeping pill last night. The resident states that she was told she was out of pills.
Also states some nurses yell into her room from the hall rather than walking in and speaking with her and
she does not like it. Review of this grievance/concern form showed the facility investigation was blank,
investigation conclusion was blank, actions completed to resolve the grievance was left blank.
On 2/16/25 at 2:31 p.m., an interview was conducted with the SSD. She stated department heads were
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 3 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
doing call light audits to see how long it took for staff to answer. She stated, We had noticed it had been a
slight delay, five to ten minutes, while the CNAs are in the rooms taking care of other residents. She stated
the audit was going on prior to this resident submitting the grievance back in December 2024. The SSD
stated the resolution was reported to the resident on 12/2/24, but she could not confirm if her issue was
resolved. She stated she did not have any documentation for the call light audits or any education provided
to staff.
On 2/16/25 at 3:16 p.m. an interview was conducted with Staff D, Registered Nurse (RN) Unit Manager
(UM). Staff D, RN UM stated they educated the CNAs about call lights and, It was not specific to that
grievance. She stated they did not take any action related to these grievances and she was not aware of the
grievances for the resident.
An interview was conducted on 2/16/25 at 4:35 p.m. with the Nursing Home Administrator (NHA), the
Director of Nursing (DON), and the SSD. The SSD stated the grievances come to her by paper and she
transfers the grievance form to an electronic report. This report did not have details, such as who received
the grievance, who was notified or who investigated the issue. The review of the grievance on 2/12/25
showed the resident stated some nurses yell at her from the hallway. The review showed this grievance was
marked compete, but the issue was not addressed. The SSD stated she thought the appropriate
department would have addressed the issue and she marked complete, but did not verify. She also stated
she did not speak to the resident. The NHA stated that grievance would have been something they needed
to address right away and, Staff should not be yelling out to the resident from the hallway. She confirmed
this part of the grievance was not addressed.
On 2/16/25 at 3:11 p.m., Staff E, Regional Nurse Consultant (RNC) reviewed the grievances and said, I can
see the investigation is missing. There is work that needs to be done there.
Review of a facility policy titled Resident Rights, dated 1/2024 showed in the Policy Statement, employees
shall treat all residents with kindness, respect, and dignity. The Policy Interpretation and Implementation
showed federal and state laws guarantee certain basic rights to all residents of this facility. The rights
include the resident's right to: u. voice grievances to the facility or other agency that hears grievances
without discrimination and without fear of discrimination or reprisal.
2.
During an interview on 2/17/25 at 11:55 a.m., the Resident Representative (RR) of Resident #8 stated they
spoke to many of the staff, including the NHA, of concerns related to assisting Resident #8 in a timely
manner and they haven't fixed anything.
During an observation and interview conducted on 2/17/25 at 12:03 p.m., Resident #8 stated having
concerns and they filed grievances regarding call lights being answered timely when needing assistance.
The resident also stated no follow up has occurred.
Review of the admission Record for Resident #8 showed an admission date of 6/6/24.
Review of a quarterly MDS assessment dated [DATE] showed Resident #8 had a BIMS score of 14/15,
indicating intact cognition.
Review of the facility's grievance log dates 12/2/24 to 2/12/25 showed an absence of grievance(s) for
Resident #8.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 4 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 2/17/25 at 2:00 p.m., the NHA stated speaking with the RR of Resident #8, although
does not remember specifics. The NHA believes a grievance was completed although they did not see the
grievance listed on the log. The expectation would be that all grievances are logged and follow up occurs.
Review of a facility policy titled Resident and Family Concerns and Grievances Policy and Procedure, not
dated, revealed:
PURPOSE: To provide for the prompt resolution of medical and non-medical grievances while maintaining
confidentiality, in accordance with applicable federal and state statutes and regulations.
POLICY: [Facility Name] (the Facility) is committed to providing its residents with exceptional care and
services. To ensure the continued provision of such exceptional care and services, the Facility and any and
all owners, directors, officers, clinical staff, employees, independent contractors, consultants, and others
working for the Facility (Associates), have an established grievance process to address resident and family
member concerns or dissatisfaction about the Facility's provision of care and services.
PROCEDURE:
I. Filing of Grievances.
A. Residents or their family members, guardian, or representative may voice a grievance to the Facility staff
in person, by telephone, or via written communication.
B. Should a resident require assistance in voicing a grievance, the Facility Associates shall provide any
needed assistance to the resident.
C. The Facility shall provide the attached Grievance Report Form to facilitate the voicing of a grievance if
requested by a resident or family member.
II. Documentation of Grievances
A. The Facility's Compliance and Ethics Officer or a designated Associate will document and keep a log of
all grievances expressed either orally and/or in writing on the day that it is received or as soon as possible
after the event or events that precipitated the grievance.
III. Investigation of Grievances
A. The Facility's Compliance and Ethics Officer shall notify the management or supervisory staff
responsible for the services or operations which are the subject of the grievance. The management or
supervisory staff will commence a formal investigation of the grievance as soon as is practicable.
IV. Responses to and Resolution of Grievances
A. The Facility will follow up with resident or their family members, guardian, or representative within 72
hours of the filing of the grievance.
B. The Facility will make reasonable efforts to ensure that all grievances are adequately resolved
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 5 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
within thirty (30) calendar days from the day the grievance is received.
Level of Harm - Minimal harm
or potential for actual harm
C. The Facility will advise the resident of the outcome of the grievance investigation and shall make
reasonable efforts to contact the resident's family members to advise them of the outcome of the grievance
investigation.
Residents Affected - Few
D. The Facility will provide the resident with a written Grievance Decision, which shall include:
a. the date the grievance was received;
b. a summary statement of the resident's grievance;
c. the steps taken to investigate the grievance;
d. a summary of the pertinent findings or conclusions regarding the resident's concern(s);
e. a statement as to whether the grievance was confirmed or not confirmed;
f. any corrective action taken or to be taken by the Facility as a result of the grievance; and
g. the date the written decision was issued.
E. In the event that the Facility cannot resolve the grievance within thirty (30) calendar days, the Facility will
notify the resident, their family members, guardian, or representative of the status and estimated
completion date of the grievance resolution.
F. The Facility will document all steps of the grievance resolution in the Facility's records, including whether
or not the resident/family was satisfied with the resolution. The documentation will be kept for a minimum of
3 years.
V. Notification of Grievance Policy
A. The Facility will notify residents, individually or through postings in prominent locations throughout the
Facility, of the right to file a grievance. The notification must include the following information:
a. Grievances may be filed orally or in writing, and may be anonymous;
b. Contact information of the grievance official;
c. A reasonable expected time frame for completing the review of the grievance;
d. Filers have the right to obtain a written decision regarding a grievance;
e. Contact information or the relevant state agency or Ombudsman program for filing a complaint.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 6 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews, record review, and facility policy review, the facility failed to implement written policies
and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation
of resident property for six employees (Staff C, Licensed Practical Nurse and Unit Manager, Staff G,
Registered Nurse, Staff H, Certified Nursing Assistant, Staff I, Certified Nursing Assistance, Staff J,
Licensed Practical Nurse, and Staff K, Certified Nursing Assistant) of six employee files reviewed.
Residents Affected - Some
Findings included:
Record review of the facility's undated policy titled, Resident Rights to Freedom from Abuse, Neglect, and
Exploitation, showed the facility had no procedure for screening of employees or verifying prior
employment.
During an interview with the Nursing Home Administrator (NHA) on 2/17/25 at 2:00 p.m., the NHA stated
the only policy and procedure they have is the one titled, Resident Rights to Freedom from Abuse, Neglect,
and Exploitation.
Review of Staff C, Licensed Practical Nurse's (LPN's) employee file revealed: Date of Hire (DOH) 12/3/24,
with a Level 2 background screening completed prior to employment, but was not added to the Background
Clearinghouse until 1/14/25, which would notify the facility if the employee was charged with a disqualifying
offense. No reference checks were completed of prior employment history.
Review of Staff G, Registered Nurse's (RN's) employee file revealed: DOH 12/10/24, with a Level 2
background screening completed prior to employment, but was not added to the Background
Clearinghouse, which would notify the facility if the employee was charged with a disqualifying offense. No
reference checks were completed of prior employment history.
Review of Staff H, Certified Nursing Assistant's (CNA's) employee file revealed: DOH 2/4/25, with a Level 2
background screening completed prior to employment, but was not added to the Background
Clearinghouse, which would notify the facility if the employee was charged with a disqualifying offense. No
reference checks were completed of prior employment history.
Review of Staff I, CNA's employee file revealed: DOH 2/4/25, with a Level 2 background screening
completed prior to employment, but was not added to the Background Clearinghouse, which would notify
the facility if the employee was charged with a disqualifying offense. No reference checks were completed
of prior employment history.
Review of Staff J, LPN's employee file revealed: DOH 9/17/24. No reference checks were completed of prior
employment history.
Review of Staff K, CNA's employee file revealed: DOH 1/14/25, with a Level 2 background screening
completed prior to employment, but was not added to the Background Clearinghouse, which would notify
the facility if the employee was charged with a disqualifying offense. No reference checks were completed
of prior employment history.
During an interview with the NHA on 2/17/25 at 11:05 a.m., the NHA stated the expectation is to have the
employee's Level 2 background check completed prior to employment, the employee added to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 7 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Clearinghouse data base within five days of hire, and reference checks to be completed prior to
employment.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 8 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure care and treatment was provided in
accordance with professional standard of practice related to 1. Failure to ensure repositioning, skin integrity
checks, and incontinence care was provided timely for one resident (#3) of three residents sampled, 2.
Failure to ensure a lift transfer was conducted per facility protocol for one resident (#3) of three residents
sampled, 3. Failure to ensure a call light was within reach for one resident (#7) of seven residents sampled,
and 4. Failure to ensure medications were administered per physician orders for one resident (#3) of three
residents sampled.
Residents Affected - Few
Findings included:
1.
During an observation and interview conducted on 2/16/25 at 12:05 p.m., Resident#3 stated she was not
repositioned timely and she was afraid her wound on her bottom was going to reopen due to lack of
repositioning. The resident stated today the CNA (Certified Nursing Assistant) was here last about 10 a.m.
Resident #3 stated when she pushed the call light button five minutes earlier and requested to be changed,
the aide said no because it was lunch time. The resident stated they do not reposition or toilet during meals
and added they should do it before they serve trays. The resident said, When I ask them, they have an
attitude. Some of them just yell from the hallway. They won't even come in to see what I need. The resident
stated her fear was the wounds would reopen and delay her plan to discharge home.
Review of the admission Record for Resident #3 showed an admission date of 6/11/24 with diagnoses to
include urinary tract infection, pressure ulcer of right buttock, stage 3, pressure ulcer of sacral region, stage
4, neurogenic bowel disorder, neuromuscular dysfunction of the bladder and paraplegia, incomplete.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] showed under Section C Cognitive Patterns, Resident #3 had a Brief Interview for Mental Status (BIMS) score of 15/15, indicating
intact cognition. Section GG - Functional Abilities showed the resident had lower extremity impairment on
both sides. Under toileting hygiene, the assessment showed the resident was dependent, meaning a helper
does all the effort. Section GG also showed the resident was dependent, meaning a helper does all of the
effort for sit to lying, lying to sitting on side of the bed, sit to stand, chair to bed transfer, and toilet transfers.
The assessment showed to roll left and right, the ability to roll from lying on back to left side, and return to
lying on back, the resident required moderate assistance, meaning helper does less than half of the effort.
Review of wound care notes dated 1/20/25, 1/27/25, and 2/3/25 showed Resident #3 is being closely
monitored for wound care on a regular basis. The notes showed, The area needs continued aggressive
offloading. This complex patient does have multiple comorbidities which can affect wound healing .
Review of Weekly Skin Observation notes for Resident #3 dated 1/16/25 showed the resident did not have
skin integrity issues, with a summary note, treatment in progress for existing wounds.
Review of Weekly Skin Observation notes dated 1/23/25, 1/24/25, and 1/29/25 showed the resident had
skin integrity concerns related to a coccyx pressure wound.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 9 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Review of Weekly Skin Observation notes dated 2/16/25 showed the resident had skin integrity concerns of
right buttock excoriation.
Review of Wound Observation Evaluations dated 1/27/25, 2/3/25 and 2/10/25 showed the resident was on
a turning and repositioning routine due to right buttock wound. Section E - Comment showed offload area.
Residents Affected - Few
Review of a care plan for Resident #3 initiated upon admission on [DATE] showed a Focus: The resident
has bowel incontinence related to IBS (irritable bowel syndrome) with interventions to observe pattern of
incontinence and initiate toileting schedule if indicate.
A follow up interview was conducted with Resident #3 on 2/16/25 at 2:14 p.m. She stated the CNA did not
come to change her or turn her and she may have had a bowel movement. She stated when the lunch tray
was picked up, the aide stated she would come back and, She never came back. The resident stated there
was also an issue with wound care and they sometimes don't do it. The dressing is supposed to be
changed daily. She stated she filed grievances regarding the issue.
On 2/16/25 at 2:44 p.m., Resident #3 stated she still had not been repositioned or changed. She stated
when she put the call light on a third time, someone came and said the aide was out on break. The resident
confirmed her aide had not come in yet and she waited to be changed and repositioned since
approximately 10 a.m.
On 2/16/25 at 3:18 p.m., the resident was observed in her room and an interview was conducted. She
stated the CNA just cleaned her and the nurse changed her dressing. Resident #3 was observed crying
and emotional. She stated she asked the nurse to take a photo of her wound and it showed new redness
and new skin irritation. The resident stated it was because she does not get changed or repositioned in a
timely manner. She stated she could help in repositioning but need help to roll.
Review of the February 2025 CNA task log for Resident #3 showed on 2/16/25 and 02/17/25, the resident
received ADL (activities of daily living) care one time to include personal hygiene, toileting and repositioning
- roll left and right. There was no documentation of other times when care was offered or provided.
Review of a CNA [name of an informational filing software displaying key patient information] showed under
Safety, encourage resident to turn and reposition every two hours.
During an interview on 2/16/25 at 3:50 p.m., Resident #3 was observed sitting in her wheelchair. She stated
the aide cleaned her up by herself. She told her the skin was dry, and her bottom had dried up bowel
movement (BM). The resident stated it was from lying on the poop too long. The resident also stated she
does not always have feeling on her lower body and does not always know she had a bowel movement.
She stated she depended on staff to check and change her.
An interview was conducted on 2/16/25 at 4:15 p.m. with Staff B, CNA, who was assigned to Resident #3.
She stated she was scheduled to work 7 a.m. to 7p.m. The staff member checked the resident this morning,
sometime between 9 a.m. and 10 a.m., and at the time the resident did not have a BM. She also stated she
repositioned the resident at that time. Staff B, CNA confirmed she did not change or reposition the resident
again throughout the day and said, I was told she would let me know if she needed care. The staff member
said when she went to change the resident, she had a BM, it was thick and stuck on her bottom. I used the
spray and a lot of wipes. Her bottom was kind of raw. The CNA
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 10 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated she was trained to check and change the resident but not at is facility. She stated she should have
asked the resident if she needed to be changed.
An interview was conducted on 2/16/25 at 4:35 p.m. with the Nursing Home Administrator (NHA) and the
Director of Nursing (DON). The DON stated the resident should be repositioned and turned periodically, at
a minimum of every two hours. She stated if the aide needed help, she should get the nurse if a CNA was
not available. The NHA said, The resident should not have waited that long. The DON stated she spoke with
Staff B, CNA, who confirmed it was approximately 5 hours, from 10 a.m. to 3 p.m. and stated, It is a long
wait, not acceptable to us.
An interview was conducted on 2/17/25 at 11:30 a.m. with the wound care certified Physician Assistant
(PA-C). The PA-C stated the Resident #3 was compliant with care the resident complained about care this
past weekend. He said, She showed me a picture of the wound, it was red and inflamed yesterday, not
today. She shared some concerns related to repositioning, and expressed fears related to skin breakdown.
The PA-C stated the wound was looking good and continues to heal, but he could understand the resident's
fear.
2.
During an interview on 2/16/25 at 3:50 p.m., Resident #3 stated Staff B, CNA transferred her from the bed
to the wheelchair by herself. The resident said, She did not get help. It is nerve-racking, I am not necessarily
a small person. I do not want to fall and get hurt.
An interview was conducted with Staff B, CNA on 2/16/25 at 4:15 p.m. The CNA stated she did not review
Resident #3's plan of care and did not know about the facility's [name of an informational filing software
displaying key patient information]. She stated she used a full body sling lift to transfer the resident by
herself. The staff member said, she wanted to get out of bed. This place was a mad house. I could not find
anyone to help me. I looked out in the hallways. I decided to transfer her by myself. I know I should not
have. The CNA stated she was trained to always use two people for full body sling lift transfers. She stated
she did not receive education at this facility related to the use of the lift.
Review of a CNA [name of an informational filing software displaying key patient information] showed under
ADL (activities of daily living), Transfers - mechanical lift with assistance of 2.
Review of a care plan for Resident #3 initiated upon admission on [DATE] showed a Focus - I need
assistance with activities of daily living because of paraplegia, DM2 (diabetes mellitus) HTN (hypertension),
gout, chronic a fib (atrial fibrillation), severe morbid obesity, and multi(ple) wounds. Interventions included to
anticipate resident's needs, assist me promptly, assist with daily ADL care to ensure needs are met, and
transfers - mechanical lift with assistance of 2.
Review of a Physical Therapy (PT) Progress Report, dates of service 1/28/25 - 2/10/25, showed under
Patient and Caregiver Training: Instructed patient and primary caregivers in safe [brand name of full body
sling lift] transfer techniques in order to with 100% carryover demonstrated by primary caregivers.
An interview was conducted on 2/16/25 at 4:29 p.m. with the NHA and the DON. The DON stated she heard
Staff B, CNA transferred Resident #3 without help and she used a [brand name of full body sling lift] by
herself. The DON said, The resident is a two - person transfer. The CNA should have gotten
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 11 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
help. The NHA said the CNA should not have done the transfer alone. She said, absolutely not, that was not
safe. The DON stated the CNAs should check the [name of an informational filing software displaying key
patient information] to know the transfer status, or they could always ask the nurse.
On 02/17/25 at 2:37 p.m. the DON stated the facility did not have a policy for ADLs or written expectations
for transfers and bowel and bladder care.
3.
During a facility tour on 2/16/25 at 8:47 a.m., Resident #7 was observed in her room eating her breakfast,
her plate noted almost empty. The resident stated she did not receive any coffee or anything to drink with
her breakfast tray. Her cup was observed empty. The resident stated she was trying to reach her CNA but
could not because her call light was on the floor, and no one came around.
On 2/16/25 at 8:54 a.m. an interview was conducted with Staff F, CNA. He revealed he was unaware the
resident's call light was on the floor. He walked around the resident's bed, picked up the call light, and
clipped it to her blanket. He stated he passed the trays at approximately 7:15 a.m. and he did not know the
resident did not receive coffee. He checked the cup and said, my bad, I'll get her some. The CNA confirmed
he did not do rounds or check on the residents who were eating breakfast in their rooms.
Review of the admission Record for Resident #7 showed an admission date of 7/27/22 with diagnoses of
dementia, paraplegia, and adult failure to thrive.
An interview was conducted on 2/17/25 at 2:15 p.m. with the NHA and the DON. The NHA stated staff
should have made sure the resident had a beverage to start with and the CNAs should have been
rounding. She stated the call light should have been within reach.4.
Review of Resident #3's February 2025 Order Summary Report showed an order for Zolpidem 10
milligrams (mg), 1 tablet given every night at bedtime.
Review of Resident #3's Medication Administration Record (MAR) from 12/15/24 through 2/15/25 showed
Zolpidem was signed off as administered every day, with the exception of 2/11/25. On 2/11/25, the
medication was documented as see nurse note.
Review Resident #3's Controlled Substance Record for Zolpidem from 12/15/24 through 2/15/25 showed
the medication was not signed out on 12/19/24 and 1/14/25. Although they were signed off on the MAR, no
Zolpidem was dispensed. On 2/10/25, the resident was administered the last Zolpidem tablet out of the
bubble pack. On 2/11/25 the resident did not receive the ordered Zolpidem. The nurse progress note dated
2/11/25 at 11:08 p.m. showed, awaiting pharmacy update.
An interview was conducted on 2/17/25 at 10:30 a.m. with Staff C, Licensed Practical Nurse and Unit
Manager (LPN UM). He said if a resident runs out of medication the facility has an electronic medication
dispensing machine. Staff C, LPN UM said if the medication is a controlled substance, they would have
called the pharmacy to get a code to dispense the medication.
An interview was conducted on 2/17/25 at 10:38 a.m. with a representative from the facility's delivering
pharmacy. The representative reviewed Resident 3's medication record and said no one from the facility
pulled Zolpidem out of the electronic dispensing machine at the facility from 12/15/24
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 12 of 13
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105688
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at the Bay
10300 4th St N
Saint Petersburg, FL 33716
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
through 2/15/25 for the resident. The pharmacy said the re-order of Resident #3's Zolpidem was not put in
until the evening of 2/10/25, which was when the last tablet was used.
An interview was conducted on 2/17/25 at 1:58 p.m. with the DON. She reviewed Resident #3's MAR and
Controlled Substance Record. The DON confirmed the MAR showed Zolpidem was signed off as
administered on 12/19/24 and 1/14/25 and the Controlled Substance Record did not show the medication
was dispensed. Upon review, she also stated Zolpidem should have been reordered when Resident #3 had
four or five days' worth remaining, not when she ran out. The DON confirmed documentation showed the
resident did not receive her Zolpidem on 2/11/25 as ordered.
Review of a facility policy titled Medication Administration and General Guidelines, dated 2024, showed:
Policy
Medications are administered as prescribed, in accordance with state regulations using good nursing
principles and practices and only by persons legally authorized to do so. Personnel authorized to administer
medications do so only after they have familiarized themselves with the medication, monograph of all
medications is available in the [brand name of medication dispensing unit] otherwise authorized personnel
should refer to drug reference material provided by the facility.
Procedure
2. Medications are administered in accordance with written orders of the attending physician. If a dose
seems excessive considering the resident's age and condition, or a medication seems to be unrelated to
the resident's current diagnosis or condition, the physician is contacted for clarification prior to the
administration of the medication. The interaction with the physician is documented in the nursing notes and
elsewhere in the medical record as appropriate period
12. If a dose of regularly scheduled medication is withheld, refused, or given at other than the scheduled
time (e.g. Resident not in facility at scheduled dose time, initial dose of antibiotic), the space provided on
the front of the MAR for the dosage administration is initialed and circled. An explanatory note is entered on
the reverse side of the record provided for [as needed] documentation. The physician must be notified when
a dose of medication has not been given. If an electronic medical record is being utilized then the caregiver
administering the medication will enter the correct documentation that will then be electronically date/time
stamped with their initials.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105688
If continuation sheet
Page 13 of 13