F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interviews, the facility failed to protect the residents' right to be free from neglect for
eleven residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, and #11) out of eleven residents sampled related
to seizure medication management and follow-up laboratory orders for seizure medication therapeutic
levels.
Serious harm occurred when Resident #1's seizure medication levels were not monitored, and neurology
consultation was not obtained per the provider's request. Resident #1 experienced a seizure on 7/10/24,
9/28/24, 9/29/24, and 2/27/25. Resident #1 had to be transferred to a higher level of care as a result of the
seizure suffered on 2/27/25.
This failure created a situation that resulted in a worsened condition and the likelihood for serious injury
and/or death to Resident #1 and resulted in the determination of Immediate Jeopardy on 4/16/2025. The
findings of Immediate Jeopardy were determined to be removed on 4/17/2025 and the scope and severity
was reduced to an E after verification of removal of immediacy of harm.
Findings included:
1. Review of Resident #1's admission Record revealed she was admitted to the facility on [DATE] from an
acute care hospital with medical diagnoses of generalized idiopathic epilepsy and epileptic syndromes, not
intractable, without status epilepticus, gastrostomy status as of 3/6/25, traumatic subdural hemorrhage with
loss of consciousness, hydrocephalus, paraplegia, adult failure to thrive, protein-calorie malnutrition,
anxiety disorder, major depressive disorder, lack of coordination, cognitive communication deficit, and Bell's
palsy.
Review of Resident #1's physician orders revealed the following:
-Depakote (Valproic Acid) Sprinkles Oral Capsule delayed release 125 mg (milligrams), give one capsule by
mouth two times a day for seizures, start date 5/23/24 and discontinued on 7/5/24.
-Depakote Sprinkles Oral Capsule delayed release 125 mg, give one capsule by mouth three times a day
for seizures, start date 7/6/24 and discontinued on 4/2/25.
Review of Resident #1's July 2024 Medication Administration Record (MAR) revealed she received 125 mg
of Depakote three times a day starting on 7/6/24.
Review of Resident #1's laboratory (lab) results, dated 7/6/24, revealed her Valproic Acid levels
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 55
Event ID:
105690
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
were low at 10 microgram per milliliter (ug/ml). with a reference range of 50-100 ug/mL.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of Resident #1's progress note, dated 7/7/24 at 8:13 p.m., revealed Hard copy labs called to ARNP
(Advanced Registered Nurse Practitioner) . No new orders.
Review of Resident #1's ARNP note, dated 7/7/24, revealed:
Residents Affected - Some
CHIEF COMPLAINTS
7/7/24 fu [follow up] Visit
She [Resident #1] has had some seizures in the past and had the recent seizure staff members reporting.
Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she is
de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
.ASSESSMENT AND PLAN
.Seizure D-[NAME] [disorder]
7/7/24 Neurology consult, check medication levels .increased dose, depakote leve[sic] .
Review of Resident #1's Progress note, dated 7/10/24 at 8:19 a.m., revealed Resident had a tonic-clonic
seizure [a type of seizure with muscle stiffing followed by rhythmic jerking with a loss of consciousness] for
2 minutes. Resident was contracted and shaking the full time of the seizure. Resident is currently lying in
bed. Dr. notified and waiting for a call back.
Review of Resident #1's medical record did not reveal evidence the physician called back, or further
attempts were made to contact the physician.
Review of Resident #1's physician order revealed an order with a start date of 7/12/24, and an end date of
7/12/24 for Depakote Valproic Acid levels one time only for 1 day notify MD [Medical Doctor] of results.
Review of Resident #1's lab results, dated 7/12/24, revealed Valproic Acid results were low (12 ug/mL) with
a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid level on 7/12/24.
Review of Resident #1's physician orders revealed an order, with a revision date of 7/15/24, a start date of
7/22/24, and an end date of 7/23/24, to recheck Valproic Acid level in one week.
Review of Resident #1's progress note, dated 7/22/24 at 3:06 a.m., revealed Resident to have Valproic Acid
level rechecked today
Review of Resident #1's Treatment Administration Record (TAR) revealed the physician order for Resident
to have Valproic Acid level rechecked today was signed off as completed on 7/22/24 at 3:06 a.m.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 2 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Review of Resident #1's Lab Order History from the lab portal did not reveal a physician's order was in the
lab portal for Valproic Acid to be drawn on 7/22/24.
Review of Resident #1's medical record did not reveal evidence the Valproic Acid was drawn on 7/22/24
and reported to the physician.
Review of Resident #1's Advanced Practice Registered Nurse (APRN) note, dated 9/13/24, revealed
CHIEF COMPLAINTS
9/13/24-fu [follow up] Visit
.Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
. ASSESSMENT AND PLAN
.Seizure
9/13/24 Neurology Consult, check medications levels .
Review of Resident #1's Physician note, dated 9/20/24 revealed
CHIEF COMPLAINTS
9/20/24 fu Visit
. Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's and assist with feeding in general.
.Assessment and Plan
.Seizure
9/20/24 Neurology consult, check medications levels .
Review of Resident #1's medical record revealed no evidence she received neurology services.
Review of Resident #1's progress note, dated 9/28/24 at 5:36 PM, revealed Resident had a seizure while
lying in bed at 1730 [5:30PM]. Resident was laying on her side while seizure was occurring. Made sure of
resident safety. Seizure was under 5 minutes long and not reoccurring. Resident is now alert and able to
speak and move. No discomfort or pain noted. No injuries. MD [Medical Doctor] notified. New order placed
for labs.
Review of Resident #1's physician orders revealed, an order with an order date of 9/28/24,for Depakote
level, Ammonia Level, Levetiracetam (Keppra), and Lacosamide level. There was no start date or end date
on the physician order.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 3 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Review of Resident #1's September 2024 MAR revealed the physician order for Depakote level, Ammonia
level, Levetiracetam (Keppra), and Lacosamide level was not documented as completed.
Review of Resident #1's Lab Order History on the laboratory portal did not reveal a physician order was
placed on 9/28/24 for Depakote level, Ammonia Level, Levetiracetam (Keppra), or a Lacosamide level.
Review of Resident #1's progress note, dated 9/29/24 at 7:30AM, revealed Seizure activity noted this am
[morning] lasting approximately 3.5 minutes s/p [status post] snoring lasting about 2 minutes then aroused
making eye contact with staff alert and orientated to self-97.2 [temperature]-76 [pulse]-20 [respiratory
rate]-128/82 [blood pressure]-97% [oxygen saturations] R/A [room air].
Review of the medical record did not reveal the resident's physician was notified of the seizure.
Review of Resident #1's lab report with a collection date of 9/30/24 at 5:09 p. m., revealed Valproic Acid
was low (14 ug/mL) with a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid (Depakote) lab results collected on 9/30/24.
Review of Resident #1's physicians' orders, revealed an order, with a start date of 2/4/25 and an end date
of 2/5/25, for a Complete Blood Count (CBC), Comprehensive Metabolic Panel (CMP), Depakote level, and
Ammonia level, every night shift for one day.
Review of Resident #1's lab results with a collection date of 2/5/25, revealed abnormal CBC, CMP and
Depakote Level results for the following lab values:
Glucose: Low (67 milligrams per deciliter (mg/dL)) with a reference range of 70-99 mg/dL
BUN: High (24 mg/dL) with a reference range of 6-20 mg/dL
BUN /Creatinine Ratio: High (38.6 mg/dL) with a reference range of 6.0-25.0 mg/dL
Calcium: Low (3.4 mg/dL) with a reference range of 8.6-10.2 mg/dL
RBC: Low (3.93 million per microliter (M/uL)) with a reference range of 4.1-10.9) M/uL
HGB: Low (11. grams per deciliter (8g/dL)) with a reference range of 12.0-16.0 g/dL
HCT: Low (35.9%) with a reference range of 37.0-47.0%
Valproic Acid (Depakote): low (25 ug/mL) with a reference range of 50-100 ug/mL
Review of Resident #1's Lab Order History on the laboratory portal revealed the Ammonia order, dated
2/5/25, had a status of collection pending, no results and there was no sample collection date.
Review of Resident #1's medical record revealed no evidence the physician was notified of the abnormal
lab results collected on 2/5/25. The medical record revealed no Ammonia levels were collected or physician
communication related to the Ammonia level lab not being collected.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 4 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
An interview was conducted on 4/15/25 at 12:45 p.m. with the Director of Nursing (DON). She reviewed
Resident #1's Lab Order History on the laboratory portal, and she said Collection pending, No Results
means the labs were not drawn.
Review of Resident #1's progress note, dated 2/27/25 at 9:18 a.m., revealed At approx. [approximately]
7:30am resident was having seizure activity. foaming[sic] at mouth and release of urine and feces noted.
resident[sic] moved to[sic] onto her side until seizure ceased. Resident cont [continued] to be slow to wake
and is nonverbal at this time. Resident has history of seizure activity. Family and MD aware.
Review of Resident #1's change in condition, dated 2/27/25, revealed
The change in condition .: Altered mental status
The seizure was: New onset seizure activity, OR persistent seizure in someone with known intermittent
seizure activity.
Provider Notification and Feedback: .send to ER [emergency room]
Review of Resident #1's hospital record revealed a physician note, dated 2/28/25, as:
Impressions and Plan
Breakthrough seizures due to noncompliance. The patient is currently unresponsive. This could be due to a
postictal state, non-convulsive seizure activity or encephalopathy. I spoke to her [Resident #1's] nurse . at
the nursing home . the patient has been refusing her medications. Yesterday she had a 4-minute convulsive
seizure.
Low Keppra level
Low Depakote level but her dose of this medication may not be therapeutic.
.Plan
Prescribe telemetry
Neurochecks every 2-4 hours
Seizure precautions
Lorazepam 2mg IV [intravenous] for convulsive seizure activity lasting more than 100 seconds
IV Keppra
IV Depakote
IV Vimpat.
She is also on oxcarbazepine that is not available in IV form, but the other AED's [anti-epileptic
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 5 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
drugs] should be adequate. There is not yet clear how her refusal to take p.o. [by mouth] AEDs will get
resolved. She may need a PEG [percutaneous endoscopic gastrostomy].
Review of Resident #1's hospital Gastrointestinal Physician note, dated 3/3/25, revealed:
The patient presents with 50 yo [year old] f [female] who presented to the ed [emergency department] from
her facility after a witnessed seizure. pt [patient] was also in the ed 2 days ago for glf [ground level fall]. I
was asked to see the pt for a peg tube. Pt denies abdominal pain, n/v [nausea/vomiting] and dysphagia.
Apparently, she frequently refuses to eat and take her medications due to her neurologic and psychiatric
issues. Pt did not have issues swallowing during her vss [video swallow study]. per nursing if she is fed she
will eat. She does pocket her food and requires verbal reminders. She has no abdominal pain, d/c
[discomfort]. She has no gi [gastrointestinal] complaints.
.plan
Npo[nothing by mouth] after mn [midnight]
Egd [esophagogastroduodenoscopy]/peg tomorrow.
Review Resident #1's December 2024 through February 2025 Medication Administration Record (MAR)
revealed she received 10 ml's of Keppra (100 mg/ml) by mouth twice a day every day for seizures except on
12/12/24 at 5:00 p.m. the documentation revealed 10. Review of the chart codes revealed 10=spit out
meds. On 2/25/25 at 9:00 a.m. the documentation revealed 6 review of the chart codes revealed 6=
hospitalized . On 2/26/25 at 9:00 a.m. the documentation revealed 2. Review of the chart codes revealed
2=drug refused. The February MAR review revealed Resident #1 received Depakote sprinkles 125 mg
three times a day for seizures every day for the month of February until she was discharged on 2/27/25,
except on 2/25/25 at 9:00 a.m. and 1:00 p.m., the documentation revealed Resident #1 was hospitalized .
On 2/26/25 at 9:00 a.m. and 1:00 p.m. the documentation revealed Resident #1 refused the drug.
Review of Resident #1's progress note, dated 3/6/25 at 2:12 p.m., revealed Resident returned to facility at
approx. [approximately] 1;[sic]55pm via stretcher/ EMS [emergency medical services]. resident[sic] had no
s/s [signs and symptoms] of distress noted .Resident has PEG tube in place and can eat by mouth. Jevity
1.2 @ 60 FWF [free water flush] 200ml q6 [every 6]. Resident can eat by mouth soft / bite sized. 1400 total
in 24 hours. Two boxes a meal.
Review of Resident #1's nutrition note, dated 3/7/25 at 9:59 a.m. revealed, Res [Resident] readmitted to
facility 3/6/25 s/p [status/post] 7d [day] hospitalization. New Gtube [gastrostomy tube] inserted however res
eats 75-100% of meals by mouth and requests snacks frequently. Will d/c [discontinue] enteral feed as res
is able to meet needs via po [by mouth] at this time. Flush tube w/ [with] 150cc H20 [water] q [every] shift to
maintain patency.
Review of Resident #1's progress note, dated 3/7/25 at 10:21 a.m., written by Staff A, Licensed Practical
Nurse (LPN), revealed, This writer received order from NP [Nurse Practitioner] stating resident able to take
medication by mouth if resident refuses then we may use PEG-Tube for medications; resident is currently
eating meals w/o [without] issues or concerns.
An interview was conducted on 3/31/25 at 3:10 p.m. with the DON. The DON stated she did not assign a
primary person to oversee the labs and review results. She said if labs were not critical staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 6 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
would put the lab results in the providers' boxes for them to sign. If the labs were critical staff would call the
provider to inform them about the critical lab results. The DON stated labs for seizure medications should
be drawn every three months, but she does not know why some resident's labs were not being checked.
She stated Resident #1's Depakote levels were being monitored by the psychiatric nurse practitioner. The
DON stated she was aware that this was a system failure on the facility when it came to their lab process.
She stated she would have expected her nurses to fax labs results to the doctor, put follow-up labs in to
check the Depakote levels, and monitor the process. The DON stated Resident #1's labs from 9/30/2024
and 2/5/2025 were not signed off by the provider to show they reviewed the resident's lab results. She
stated she thought Resident #1 had a neurology consultation while in the hospital, but the facility did not
follow up to schedule a neurology appointment for Resident #1. The DON stated Resident #1's and
Resident #2's labs were not done because the nurses were not transcribing the information from the orders
to the lab reconciliation sheet and putting them in the lab book, so the tech knows which labs to draw for
which residents. The DON stated it was her responsibility to ensure the resident's neurology consultation
was followed up on. She stated there was a system failure because management did not have anyone
assigned to pull labs, review lab results, and ensure all ordered labs were completed. The DON said their
process was broken for following up with labs and completing documentation.
An interview was conducted on 3/31/2025 at 3:50 p.m. with Resident #1's Psychiatry Physician Assistant
(PA). The Psychiatry PA said he does not manage Resident #1's Depakote levels. If a resident is on
Depakote for Seizures Psychiatry would not manage the medication; that would be managed by a
resident's Primary Care Provider (PCP).
An interview was conducted on 3/31/2025 at 4:20 p.m. with Resident #1's Advanced Practice Registered
Nurse (APRN). The APRN said he does not monitor residents Depakote because it is managed by
Psychiatry. He stated Depakote is not a medication he would prescribe a resident for seizures. He stated
that he made a referral to have Resident #1 seen by a Neurologist in September 2024 and then again when
Resident #1 came back from her most recent hospital stay (3/6/25), but he is not sure if the facility had
followed up on his referral. He stated it is possible the low seizure medication labs could have been caught
before the resident had her seizure if the facility had been managing her lab results and followed up with
neurology. He stated residents who are on Keppra and Depakote medications for seizures should have labs
drawn every three to six months to ensure the medication level are therapeutic for the resident's diagnosis.
The APRN confirmed the facility should be doing the labs as ordered by the provider. For abnormal labs the
facility should notify him the day the labs resulted and for critical labs the facility should get a hold of him.
An interview was conducted on 4/15/25 at 1:50 p.m. with Staff B, LPN, she said she has worked at the
facility on and off for four years and is very familiar with Resident #1. She said, Some years ago Resident
#1 had a PEG tube for not eating, drinking, or taking her medications but she kept pulling the PEG tube out,
so her family decided to just leave it out. She was doing well without it, eating, drinking, and taking her
medications without any concerns. Staff B, LPN said for less than one day Resident #1 was not eating,
drinking, or taking her medications and when she came in the next morning she had a huge gran-mal
seizure, foaming at the mouth, lost control of her bowel and bladder, and then became post ictal (the period
immediately following a seizure when the brain recovers, and the body returns to its normal state. During
this phase, individuals may experience a range of symptoms, including confusion, drowsiness, headache,
and cognitive difficulties.) Staff B, LPN said Resident #1's normal seizures are focal seizures, and she just
stares, and they do not last long but this was a big one. Staff B, LPN said she called the physician and had
Resident #1 sent to the hospital. Staff B, LPN said when Resident #1 returned the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 7 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
family must have agreed to a PEG tube again because she came back with a PEG tube but all we do is
flush it in the morning with water. She said Resident #1 eats by mouth and takes her medications by mouth
without any problems. She said since Resident #1 has returned from the hospital after her seizure she is
still herself but not quite the same, we definitely fried some brain cells with that seizure.
An interview was conducted with the Medical Director on 4/15/25 at 3:11 p.m., she said she was Resident
#1's primary physician and she was familiar with the resident. She said, typically Resident #1's seizures are
controlled, and she was on multiple seizure medications but, she did go to the hospital for a seizure. The
Medical Director said when Resident #1 was admitted to the hospital for the seizure, her Keppra levels
were low and her Depakote levels were not therapeutic, because she was not eating and was pocketing her
medications [storing medications in her cheek]. She needed intravenous (IV) Keppra and IV Depakote
because her levels were very low and it was an emergency. The Medical Director reviewed Resident #1's
hospital notes and said Resident #1 had a PEG tube placed in the hospital because she was not eating or
taking her medication, so it was life saving for her to have the PEG tube. The Medical Director said she did
not remember the staff at the nursing home notifying her Resident #1 was not eating, drinking, or taking her
medications. She said the nursing notes will reflect if they notified her or her APRN. The Medical Director
said when labs are ordered her expectation is they are collected and once they have resulted the nurses
should notify them immediately if any labs are critical. If they aren't critical then the nurses are supposed to
put the results in the folder so she or her APRN can check them when they come in three to five times a
week. The Medical Director said seizure medication levels should be drawn upon admission and every six
months and if the seizure medication labs are abnormal the nursing staff should be notifying the
Neurologist because she is not the Physician for the seizure medications, she is just supporting. The
Medical Director said if there is an order for a neurology consultation then the facility should coordinate so
the resident sees a Neurologist. The Medical Director said the residents had to go out to see a Neurologist
because the facility did not have one coming to the facility. But there are transportation problems for bed
ridden patients.
An interview was conducted on 4/16/25 at 10:37 a.m. with Staff C, LPN she said she would get floated to
take care of Resident #1. She said she works two double shifts a week the 3:00 p.m. to 11:00p.m. and
11:00 p.m. to 7:00 a.m. shift. She said before Resident #1 had her big seizure (2/27/25) she didn't have any
problems giving her, her medications. She said the nurses knew you had to give her the medications in
foods she liked, such as a milk shake. She said Resident #1 used to self-propel herself up and down the
hallways yelling cheeseburger and asking for coffee. Staff C, LPN said now she is just not as spunky as she
used to be before the seizure. Staff C, LPN said when she returned from the hospital she came back with a
PEG tube. She said Resident #1 does not use the PEG tube, it's only there if she refuses to take her
medications by mouth. Staff C, LPN said she does not have any issues with Resident #1 taking her
medications or eating and drinking.
An interview was conducted on 4/16/25 at 10:56 AM with Staff A, LPN 200 hall Unit Manager (UM) and the
DON. Staff A, LPN, UM, said she has been a UM since the end of September and did not take over the 200
hall until the end of November. She said she knew Resident #1 for the most part, at the beginning, when
Staff A, LPN, UM first started, she had only spit out her medications a couple of times and she was always
eating so it was easy to give her medications. Only a day or two before her February seizure she was
refusing her medications, But it wasn't long that she was refusing her meds before her seizure. The DON
said it's their understanding she had a PEG tube a few years ago for failure to thrive but she had pulled it
out and it was left out because she was eating and taking her medications by mouth without issues. The
DON said when she came back from the hospital with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 8 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
the PEG tube, she worked with speech therapy and they were able to upgrade her diet right away and she
continued to eat, drink, and take her medications without any problems. The DON said, she uses it for
nothing and it is there just in case she does not take her medications.
An interview was conducted on 4/16/25 at 11:02 a.m. with the DON. She said all the clinical nurses did not
have access to the lab portal because they changed to the current lab in June 2024, We didn't push to get
everyone access, there was just a push to get the system online. The DON said she had noticed for the
past couple of months that lab orders had been cancelled. She said the facility just reordered the labs and
didn't question why. The DON said the labs were just reordered and it was not really looked at as a system
failure.
A phone interview was conducted on 4/17/25 at 1:00 p.m. with Resident #1's Heath Care Proxy and family.
They said they were informed Resident #1 went to the hospital in February for a seizure and when she was
at the hospital, the hospital had called them and told them Resident #1 was pocketing her food, not drinking
and not taking her medications that's why she had the seizure. The family gave the approval to put the PEG
tube in and then they had a care plan meeting with the facility, and they were told Resident #1 was eating
well and taking her medications by mouth and they were not using the PEG tube.
A phone interview was conducted on 4/17/25 at 2:27 p.m. with the Regional Lab Supervisor. She said the
Phlebotomist comes to the facility six days a week Monday through Saturday regardless if there are lab
orders or not. She said they provide a Phlebotomist for STAT (immediately or without delay) labs as they
need it. The Lab Supervisor said the expectation is the facility puts the lab order into the lab portal, print out
the reacquisition form, and put the reacquisition form in the lab book. She said if the nurses don not have
access to the lab portal, they can hand write the order on a blank reacquisition form, that the lab company
provides, and put that in the lab book. The Phlebotomist will not know a lab needs to be drawn on a
resident if there is not a reacquisition form in the lab book. The Lab Supervisor said if the nurse has put the
order into the lab portal, but they did not print the requisitions form and put it in the lab book then the
Phlebotomist will not collect the lab and the order will sit in the portal and have a status of collection
pending, no results. If the order is cancelled due to a collection error, then the lab will call the facility and
have the nurse re-enter the order in the lab portal and print the reacquisition to put in the lab book so the
Phlebotomist can redraw the labs the next day. Once the Phlebotomist has drawn the labs, they take the
reacquisition forms with them and when they drop off the lab specimen someone from the lab makes sure
the reacquisition was put into the portal because that's the only way the lab can print labels for the
specimen. Once the test has resulted, then the result is uploaded into the lab portal and if there is a critical
result the lab calls the facility.
2. Review of admission Records showed Resident #2 was admitted on [DATE] with diagnoses including
unspecified injury of head and unspecified convulsions.
Review of Resident #2's care plan showed a focus area of Seizure disorder. Interventions included: give
seizure medication as ordered by doctor. Monitor/document side effects and effectiveness and obtain and
monitor lab/diagnostic work as ordered. Report results to MD and follow up as indicated and monitor labs
and report sub therapeutic or toxic results to MD. Dated 10/4/17.
Review of Resident #2's order showed the following:
-Fasting comprehensive metabolic panel (CMP), lipids, complete blood count (CBC), Valproic Acid
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 9 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
level, Ammonia level. One time a day every 4 months starting on the 1st for 1 day for hypertensive
atherosclerotic cardiovascular disease (ASCVD), drug monitoring. Schedule routine weekday mornings.
Dated 3/9/22.
-Fasting CMP, Lipids, CBC, Valproic Acid level, Ammonia level. Every night shift for 1 day. Dated 12/1/24.
-Divalproex Sodium HCL capsule delayed release 250 mg (Depakote). Give 250 mg by mouth at bedtime
for seizure disorder related to unspecified convulsions. Dated 4/13/22.
-Valproic Acid level. Dated 3/31/25.
-Ammonia level. Dated 4/1/25.
Review of lab results for Resident #2 showed Valproic Acid level and Ammonia level, dated 8/1/24. The
Valproic Acid level was low at 23 ug/ml with a reference range of 50-100 ug/ml and the ammonia level was
high at 69 ug/ml with a reference range of 11.0-35.0 ug/ml. There were no results found for the labs ordered
to be drawn on 12/1/24. The 3/31/25 order for Valproic Acid level was not completed. The labs were
reordered and drawn on 4/15/25 with a low result of <13 ug/ml with a reference range of 50-100 ug/ml.
The Ammonia level drawn on 4/1/25 was high at 80 umoL/ml with a reference range of 18-72 umoL/ml.
Review of Resident #2's progress notes showed no documentation a provider was notified of the abnormal
Valproic Acid and Ammonia results on 8/1/24.
Review of Resident #2's Lab Order History on the lab portal showed no orders were input in their system
for labs to be drawn on 12/1/24. There was an order put in on 3/31/25 for a Valproic Acid level.
Review of Resident #2's progress notes, dated 4/15/25, showed obtained orders to redraw Valproic Acid
due to alb [albumin] stating uncollected lab and Lab tech out to get STAT Valproic Acid.
An interview was conducted on 4/15/25 at 12:40 p.m. with the DON. She confirmed Resident #2 had a
Valproic Acid level ordered on 3/31/25 that was not completed. She said they did not realize it was not done
until 4/15/25. At 1:56 p.m. the DON reviewed Resident #2's medical record and confirmed there was an
active order for labs every 4 months. She said the lab order was one that had fallen through the cracks and
labs were not transcribed to the lab portal and lab reconciliation sheets. She confirmed the resident had
labs in August 2024 and not again until 3/31/25.
A follow-up interview was conducted on 4/17/25 at 5:15 p.m. with the DON. She said somehow Resident
#2's lab was cancelled on 4/15/25 by the lab or the nurse. She said the unit manager (UM) had been given
this to check on the homework sheet and they should have caught the fact the lab was not completed.
3. Review of admission Records showed Resident #8 was admitted on [DATE] with diagnoses including
epilepsy.
Review of Resident #8's physician orders revealed the following:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 10 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
-Levetiracetam (Keppra) Oral Tablet 500 mg. Give 3 tablet by mouth two times a day related to epilepsy.
Dated 11/25/24.
Level of Harm - Immediate
jeopardy to resident health or
safety
-Ammonia Level. Every night shift every Wednesday for 4 weeks. Dated 2/5/25.
Residents Affected - Some
Review of Resident #8's lab results, dated 3/4/25, showed an Ammonia Level results of 118 umol/L
(micromole per liter) with a reference range of 18-72 umol/L. This was indicated as a critical result. The lab
showed the result was reported on 3/4/25 at 11:38 a.m.
Review of Resident #8's progress notes showed no documentation a provider was notified on 3/4/25 of the
critically high ammonia level. There was a progress note, dated 3/5/25 at 9:02 a.m.,. showing labs were
sent to the Advanced Registered Nurse Practitioner.
Review of Resident #8's Treatment Administration Record (TAR) showed the Ammonia level that was
scheduled to be rechecked on 3/20/25 was documented as 9 indicating Other/See Nurse Notes.
Review of progress notes revealed no nurses' note showing why the lab was not drawn.
Review of Resident #8's lab results, dated 4/1/25, showed a Keppra level high at 49.5 ug/mL with a
reference range of 6.0-46.0 ug/mL.
An interview was conducted on 4/1/25 at 2:35 p.m. with the DON. She reviewed Resident #8's medical
record and confirmed documentation showed the provider was not notified of the critical high ammonia
level until the day after the results were received. She said her expectation would be the provider to be
notified immediately of critical results. The DON confirmed there was no documentation as to why the
ammonia level scheduled for 3/20/25 was not
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 11 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews, the facility failed to provide competent physician services for
the treatment and monitoring of seizure diagnoses for eleven residents (#1, #2, #3, #4, #5, #6, #7, #8, #9,
Residents Affected - Some
#10, #11) out of eleven sampled residents.
Serious harm occurred when Resident #1's seizure medication levels were not monitored, and neurology
consultation was not obtained per the provider's request. Resident #1 experienced a seizure on 7/10/24,
9/28/24, 9/29/24, and 2/27/25. Resident #1 had to be transferred to a higher level of care as a result of the
seizure suffered on 2/27/25.
This failure created a situation that resulted in a worsened condition and the likelihood for serious injury
and/or death to residents and resulted in the determination of Immediate Jeopardy on 4/16/2025. The
findings of Immediate Jeopardy were determined to be removed on 4/17/2025 and the scope and severity
was reduced to an E after verification of removal of immediacy of harm.
Findings included:
1. Review of Resident #1's admission Record revealed she was admitted to the facility on [DATE] from an
acute care hospital with medical diagnoses of generalized idiopathic epilepsy and epileptic syndromes, not
intractable, without status epilepticus, gastrostomy status as of 3/6/25, traumatic subdural hemorrhage with
loss of consciousness, hydrocephalus, paraplegia, adult failure to thrive, protein-calorie malnutrition,
anxiety disorder, major depressive disorder, lack of coordination, cognitive communication deficit, and Bell's
palsy.
Review of Resident #1's physician orders revealed the following:
-Depakote (Valproic Acid) Sprinkles Oral Capsule delayed release 125 mg (milligrams), give one capsule by
mouth two times a day for seizures, start date 5/23/24 and discontinued on 7/5/24.
-Depakote Sprinkles Oral Capsule delayed release 125 mg, give one capsule by mouth three times a day
for seizures, start date 7/6/24 and discontinued on 4/2/25.
Review of Resident #1's July 2024 Medication Administration Record (MAR) revealed she received 125 mg
of Depakote three times a day starting on 7/6/24.
Review of Resident #1's laboratory (lab) results, dated 7/6/24, revealed her Valproic Acid levels were low at
10 microgram per milliliter (ug/ml). with a reference range of 50-100 ug/mL.
Review of Resident #1's progress note, dated 7/7/24 at 8:13 p.m., revealed Hard copy labs called to ARNP
(Advanced Registered Nurse Practitioner) . No new orders.
Review of Resident #1's ARNP note, dated 7/7/24, revealed:
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 12 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
7/7/24 fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
She [Resident #1] has had some seizures in the past and had the recent seizure staff members reporting.
Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she is
de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
.ASSESSMENT AND PLAN
.Seizure D-[NAME] [disorder]
7/7/24 Neurology consult, check medication levels .increased dose, depakote leve[sic] .
Review of Resident #1's Progress note, dated 7/10/24 at 8:19 a.m., revealed Resident had a tonic-clonic
seizure [a type of seizure with muscle stiffing followed by rhythmic jerking with a loss of consciousness] for
2 minutes. Resident was contracted and shaking the full time of the seizure. Resident is currently lying in
bed. Dr. notified and waiting for a call back.
Review of Resident #1's medical record did not reveal evidence the physician called back, or further
attempts were made to contact the physician.
Review of Resident #1's physician order revealed an order with a start date of 7/12/24, and an end date of
7/12/24 for Depakote Valproic Acid levels one time only for 1 day notify MD [Medical Doctor] of results.
Review of Resident #1's lab results, dated 7/12/24, revealed Valproic Acid results were low (12 ug/mL) with
a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid level on 7/12/24.
Review of Resident #1's physician orders revealed an order, with a revision date of 7/15/24, a start date of
7/22/24, and an end date of 7/23/24, to recheck Valproic Acid level in one week.
Review of Resident #1's progress note, dated 7/22/24 at 3:06 a.m., revealed Resident to have Valproic Acid
level rechecked today
Review of Resident #1's Treatment Administration Record (TAR) revealed the physician order for Resident
to have Valproic Acid level rechecked today was signed off as completed on 7/22/24 at 3:06 a.m.
Review of Resident #1's Lab Order History from the lab portal did not reveal a physician's order was in the
lab portal for Valproic Acid to be drawn on 7/22/24.
Review of Resident #1's medical record did not reveal evidence the Valproic Acid was drawn on 7/22/24
and reported to the physician.
Review of Resident #1's Advanced Practice Registered Nurse (APRN) note, dated 9/13/24, revealed
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 13 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
9/13/24-fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
.Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
. ASSESSMENT AND PLAN
.Seizure
9/13/24 Neurology Consult, check medications levels .
Review of Resident #1's Physician note, dated 9/20/24 revealed
CHIEF COMPLAINTS
9/20/24 fu Visit
. Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's and assist with feeding in general.
.Assessment and Plan
.Seizure
9/20/24 Neurology consult, check medications levels .
Review of Resident #1's medical record revealed no evidence she received neurology services.
Review of Resident #1's progress note, dated 9/28/24 at 5:36 PM, revealed Resident had a seizure while
lying in bed at 1730 [5:30PM]. Resident was laying on her side while seizure was occurring. Made sure of
resident safety. Seizure was under 5 minutes long and not reoccurring. Resident is now alert and able to
speak and move. No discomfort or pain noted. No injuries. MD [Medical Doctor] notified. New order placed
for labs.
Review of Resident #1's physician orders revealed, an order with an order date of 9/28/24,for Depakote
level, Ammonia Level, Levetiracetam (Keppra), and Lacosamide level. There was no start date or end date
on the physician order.
Review of Resident #1's September 2024 MAR revealed the physician order for Depakote level, Ammonia
level, Levetiracetam (Keppra), and Lacosamide level was not documented as completed.
Review of Resident #1's Lab Order History on the laboratory portal did not reveal a physician order was
placed on 9/28/24 for Depakote level, Ammonia Level, Levetiracetam (Keppra), or a Lacosamide level.
Review of Resident #1's progress note, dated 9/29/24 at 7:30AM, revealed Seizure activity noted this am
[morning] lasting approximately 3.5 minutes s/p [status post] snoring lasting about 2 minutes
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 14 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
then aroused making eye contact with staff alert and orientated to self-97.2 [temperature]-76 [pulse]-20
[respiratory rate]-128/82 [blood pressure]-97% [oxygen saturations] R/A [room air].
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of the medical record did not reveal the resident's physician was notified of the seizure.
Residents Affected - Some
Review of Resident #1's lab report with a collection date of 9/30/24 at 5:09 p. m., revealed Valproic Acid
was low (14 ug/mL) with a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid (Depakote) lab results collected on 9/30/24.
Review of Resident #1's physicians' orders, revealed an order, with a start date of 2/4/25 and an end date
of 2/5/25, for a Complete Blood Count (CBC), Comprehensive Metabolic Panel (CMP), Depakote level, and
Ammonia level, every night shift for one day.
Review of Resident #1's lab results with a collection date of 2/5/25, revealed abnormal CBC, CMP and
Depakote Level results for the following lab values:
Glucose: Low (67 milligrams per deciliter (mg/dL)) with a reference range of 70-99 mg/dL
BUN: High (24 mg/dL) with a reference range of 6-20 mg/dL
BUN /Creatinine Ratio: High (38.6 mg/dL) with a reference range of 6.0-25.0 mg/dL
Calcium: Low (3.4 mg/dL) with a reference range of 8.6-10.2 mg/dL
RBC: Low (3.93 million per microliter (M/uL)) with a reference range of 4.1-10.9) M/uL
HGB: Low (11. grams per deciliter (8g/dL)) with a reference range of 12.0-16.0 g/dL
HCT: Low (35.9%) with a reference range of 37.0-47.0%
Valproic Acid (Depakote): low (25 ug/mL) with a reference range of 50-100 ug/mL
Review of Resident #1's Lab Order History on the laboratory portal revealed the Ammonia order, dated
2/5/25, had a status of collection pending, no results and there was no sample collection date.
Review of Resident #1's medical record revealed no evidence the physician was notified of the abnormal
lab results collected on 2/5/25. The medical record revealed no Ammonia levels were collected or physician
communication related to the Ammonia level lab not being collected.
An interview was conducted on 4/15/25 at 12:45 p.m. with the Director of Nursing (DON). She reviewed
Resident #1's Lab Order History on the laboratory portal, and she said Collection pending, No Results
means the labs were not drawn.
Review of Resident #1's progress note, dated 2/27/25 at 9:18 a.m., revealed At approx. [approximately]
7:30am resident was having seizure activity. foaming[sic] at mouth and release of urine and feces noted.
resident[sic] moved to[sic] onto her side until seizure ceased. Resident cont [continued] to be slow to wake
and is nonverbal at this time. Resident has history of seizure activity. Family
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 15 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
and MD aware.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of Resident #1's change in condition, dated 2/27/25, revealed
Residents Affected - Some
The seizure was: New onset seizure activity, OR persistent seizure in someone with known intermittent
seizure activity.
The change in condition .: Altered mental status
Provider Notification and Feedback: .send to ER [emergency room]
Review of Resident #1's hospital record revealed a physician note, dated 2/28/25, as:
Impressions and Plan
Breakthrough seizures due to noncompliance. The patient is currently unresponsive. This could be due to a
postictal state, non-convulsive seizure activity or encephalopathy. I spoke to her [Resident #1's] nurse . at
the nursing home . the patient has been refusing her medications. Yesterday she had a 4-minute convulsive
seizure.
Low Keppra level
Low Depakote level but her dose of this medication may not be therapeutic.
.Plan
Prescribe telemetry
Neurochecks every 2-4 hours
Seizure precautions
Lorazepam 2mg IV [intravenous] for convulsive seizure activity lasting more than 100 seconds
IV Keppra
IV Depakote
IV Vimpat.
She is also on oxcarbazepine that is not available in IV form, but the other AED's [anti-epileptic drugs]
should be adequate. There is not yet clear how her refusal to take p.o. [by mouth] AEDs will get resolved.
She may need a PEG [percutaneous endoscopic gastrostomy].
Review of Resident #1's hospital Gastrointestinal Physician note, dated 3/3/25, revealed:
The patient presents with 50 yo [year old] f [female] who presented to the ed [emergency department] from
her facility after a witnessed seizure. pt [patient] was also in the ed 2 days ago for glf [ground level fall]. I
was asked to see the pt for a peg tube. Pt denies abdominal pain, n/v
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 16 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Immediate
jeopardy to resident health or
safety
[nausea/vomiting] and dysphagia. Apparently, she frequently refuses to eat and take her medications due to
her neurologic and psychiatric issues. Pt did not have issues swallowing during her vss [video swallow
study]. per nursing if she is fed she will eat. She does pocket her food and requires verbal reminders. She
has no abdominal pain, d/c [discomfort]. She has no gi [gastrointestinal] complaints.
.plan
Residents Affected - Some
Npo[nothing by mouth] after mn [midnight]
Egd [esophagogastroduodenoscopy]/peg tomorrow.
Review Resident #1's December 2024 through February 2025 Medication Administration Record (MAR)
revealed she received 10 ml's of Keppra (100 mg/ml) by mouth twice a day every day for seizures except on
12/12/24 at 5:00 p.m. the documentation revealed 10. Review of the chart codes revealed 10=spit out
meds. On 2/25/25 at 9:00 a.m. the documentation revealed 6 review of the chart codes revealed 6=
hospitalized . On 2/26/25 at 9:00 a.m. the documentation revealed 2. Review of the chart codes revealed
2=drug refused. The February MAR review revealed Resident #1 received Depakote sprinkles 125 mg
three times a day for seizures every day for the month of February until she was discharged on 2/27/25,
except on 2/25/25 at 9:00 a.m. and 1:00 p.m., the documentation revealed Resident #1 was hospitalized .
On 2/26/25 at 9:00 a.m. and 1:00 p.m. the documentation revealed Resident #1 refused the drug.
Review of Resident #1's progress note, dated 3/6/25 at 2:12 p.m., revealed Resident returned to facility at
approx. [approximately] 1;[sic]55pm via stretcher/ EMS [emergency medical services]. resident[sic] had no
s/s [signs and symptoms] of distress noted .Resident has PEG tube in place and can eat by mouth. Jevity
1.2 @ 60 FWF [free water flush] 200ml q6 [every 6]. Resident can eat by mouth soft / bite sized. 1400 total
in 24 hours. Two boxes a meal.
An interview was conducted on 3/31/25 at 3:10 p.m. with the DON. The DON stated she did not assign a
primary person to oversee the labs and review results. She said if labs were not critical staff would put the
lab results in the providers' boxes for them to sign. If the labs were critical staff would call the provider to
inform them about the critical lab results. The DON stated labs for seizure medications should be drawn
every three months, but she does not know why some resident's labs were not being checked. She stated
Resident #1's Depakote levels were being monitored by the psychiatric nurse practitioner. The DON stated
she was aware that this was a system failure on the facility when it came to their lab process. She stated
she would have expected her nurses to fax labs results to the doctor, put follow-up labs in to check the
Depakote levels, and monitor the process. The DON stated Resident #1's labs from 9/30/2024 and
2/5/2025 were not signed off by the provider to show they reviewed the resident's lab results. She stated
she thought Resident #1 had a neurology consultation while in the hospital, but the facility did not follow up
to schedule a neurology appointment for Resident #1. The DON stated Resident #1's and Resident #2's
labs were not done because the nurses were not transcribing the information from the orders to the lab
reconciliation sheet and putting them in the lab book, so the tech knows which labs to draw for which
residents. The DON stated it was her responsibility to ensure the resident's neurology consultation was
followed up on. She stated there was a system failure because management did not have anyone assigned
to pull labs, review lab results, and ensure all ordered labs were completed. The DON said their process
was broken for following up with labs and completing documentation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 17 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
An interview was conducted on 3/31/2025 at 3:50 p.m. with Resident #1's Psychiatry Physician Assistant
(PA). The Psychiatry PA said he does not manage Resident #1's Depakote levels. If a resident is on
Depakote for Seizures Psychiatry would not manage the medication; that would be managed by a
resident's Primary Care Provider (PCP).
An interview was conducted on 3/31/2025 at 4:20 p.m. with Resident #1's Advanced Practice Registered
Nurse (APRN). The APRN said he does not monitor residents Depakote because it is managed by
Psychiatry. He stated Depakote is not a medication he would prescribe a resident for seizures. He stated
that he made a referral to have Resident #1 seen by a Neurologist in September 2024 and then again when
Resident #1 came back from her most recent hospital stay (3/6/25), but he is not sure if the facility had
followed up on his referral. He stated it is possible the low seizure medication labs could have been caught
before the resident had her seizure if the facility had been managing her lab results and followed up with
neurology. He stated residents who are on Keppra and Depakote medications for seizures should have labs
drawn every three to six months to ensure the medication level are therapeutic for the resident's diagnosis.
The APRN confirmed the facility should be doing the labs as ordered by the provider. For abnormal labs the
facility should notify him the day the labs resulted and for critical labs the facility should get a hold of him.
An interview was conducted on 4/15/25 at 1:50 p.m. with Staff B, LPN, she said she has worked at the
facility on and off for four years and is very familiar with Resident #1. She said, Some years ago Resident
#1 had a PEG tube for not eating, drinking, or taking her medications but she kept pulling the PEG tube out,
so her family decided to just leave it out. She was doing well without it, eating, drinking, and taking her
medications without any concerns. Staff B, LPN said for less than one day Resident #1 was not eating,
drinking, or taking her medications and when she came in the next morning she had a huge gran-mal
seizure, foaming at the mouth, lost control of her bowel and bladder, and then became post ictal (the period
immediately following a seizure when the brain recovers, and the body returns to its normal state. During
this phase, individuals may experience a range of symptoms, including confusion, drowsiness, headache,
and cognitive difficulties.) Staff B, LPN said Resident #1's normal seizures are focal seizures, and she just
stares, and they do not last long but this was a big one. Staff B, LPN said she called the physician and had
Resident #1 sent to the hospital. Staff B, LPN said when Resident #1 returned the family must have agreed
to a PEG tube again because she came back with a PEG tube but all we do is flush it in the morning with
water. She said Resident #1 eats by mouth and takes her medications by mouth without any problems. She
said since Resident #1 has returned from the hospital after her seizure she is still herself but not quite the
same, we definitely fried some brain cells with that seizure.
An interview was conducted with the Medical Director on 4/15/25 at 3:11 p.m., she said she was Resident
#1's primary physician and she was familiar with the resident. She said, typically Resident #1's seizures are
controlled, and she was on multiple seizure medications but, she did go to the hospital for a seizure. The
Medical Director said when Resident #1 was admitted to the hospital for the seizure, her Keppra levels
were low and her Depakote levels were not therapeutic, because she was not eating and was pocketing her
medications [storing medications in her cheek]. She needed intravenous (IV) Keppra and IV Depakote
because her levels were very low and it was an emergency. The Medical Director reviewed Resident #1's
hospital notes and said Resident #1 had a PEG tube placed in the hospital because she was not eating or
taking her medication, so it was life saving for her to have the PEG tube. The Medical Director said she did
not remember the staff at the nursing home notifying her Resident #1 was not eating, drinking, or taking her
medications. She said the nursing notes will reflect if they notified her or her APRN. The Medical Director
said when labs are ordered her expectation is they are collected and once they have
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 18 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
resulted the nurses should notify them immediately if any labs are critical. If they aren't critical then the
nurses are supposed to put the results in the folder so she or her APRN can check them when they come
in three to five times a week. The Medical Director said seizure medication levels should be drawn upon
admission and every six months and if the seizure medication labs are abnormal the nursing staff should
be notifying the Neurologist because she is not the Physician for the seizure medications, she is just
supporting. The Medical Director said if there is an order for a neurology consultation then the facility
should coordinate so the resident sees a Neurologist. The Medical Director said the residents had to go out
to see a Neurologist because the facility did not have one coming to the facility. But there are transportation
problems for bed ridden patients.
An interview was conducted on 4/16/25 at 10:37 a.m. with Staff C, LPN she said she would get floated to
take care of Resident #1. She said she works two double shifts a week the 3:00 p.m. to 11:00p.m. and
11:00 p.m. to 7:00 a.m. shift. She said before Resident #1 had her big seizure (2/27/25) she didn't have any
problems giving her, her medications. She said the nurses knew you had to give her the medications in
foods she liked, such as a milk shake. She said Resident #1 used to self-propel herself up and down the
hallways yelling cheeseburger and asking for coffee. Staff C, LPN said now she is just not as spunky as she
used to be before the seizure. Staff C, LPN said when she returned from the hospital she came back with a
PEG tube. She said Resident #1 does not use the PEG tube, it's only there if she refuses to take her
medications by mouth. Staff C, LPN said she does not have any issues with Resident #1 taking her
medications or eating and drinking.
An interview was conducted on 4/16/25 at 10:56 AM with Staff A, LPN 200 hall Unit Manager (UM) and the
DON. Staff A, LPN, UM, said she has been a UM since the end of September and did not take over the 200
hall until the end of November. She said she knew Resident #1 for the most part, at the beginning, when
Staff A, LPN, UM first started, she had only spit out her medications a couple of times and she was always
eating so it was easy to give her medications. Only a day or two before her February seizure she was
refusing her medications, But it wasn't long that she was refusing her meds before her seizure. The DON
said it's their understanding she had a PEG tube a few years ago for failure to thrive but she had pulled it
out and it was left out because she was eating and taking her medications by mouth without issues. The
DON said when she came back from the hospital with the PEG tube, she worked with speech therapy and
they were able to upgrade her diet right away and she continued to eat, drink, and take her medications
without any problems. The DON said, she uses it for nothing and it is there just in case she does not take
her medications.
An interview was conducted on 4/16/25 at 11:02 a.m. with the DON. She said all the clinical nurses did not
have access to the lab portal because they changed to the current lab in June 2024, We didn't push to get
everyone access, there was just a push to get the system online. The DON said she had noticed for the
past couple of months that lab orders had been cancelled. She said the facility just reordered the labs and
didn't question why. The DON said the labs were just reordered and it was not really looked at as a system
failure.
A phone interview was conducted on 4/17/25 at 1:00 p.m. with Resident #1's Heath Care Proxy and family.
They said they were informed Resident #1 went to the hospital in February for a seizure and when she was
at the hospital, the hospital had called them and told them Resident #1 was pocketing her food, not drinking
and not taking her medications that's why she had the seizure. The family gave the approval to put the PEG
tube in and then they had a care plan meeting with the facility, and they were told Resident #1 was eating
well and taking her medications by mouth and they were not using the PEG tube.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 19 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
A phone interview was conducted on 4/17/25 at 2:27 p.m. with the Regional Lab Supervisor. She said the
Phlebotomist comes to the facility six days a week Monday through Saturday regardless if there are lab
orders or not. She said they provide a Phlebotomist for STAT (immediately or without delay) labs as they
need it. The Lab Supervisor said the expectation is the facility puts the lab order into the lab portal, print out
the reacquisition form, and put the reacquisition form in the lab book. She said if the nurses do not have
access to the lab portal, they can hand write the order on a blank reacquisition form, that the lab company
provides, and put that in the lab book. The Phlebotomist will not know a lab needs to be drawn on a
resident if there is not a reacquisition form in the lab book. The Lab Supervisor said if the nurse has put the
order into the lab portal, but they did not print the requisition form and put it in the lab book then the
Phlebotomist will not collect the lab and the order will sit in the portal and have a status of collection
pending, no results. If the order is cancelled due to a collection error, then the lab will call the facility and
have the nurse re-enter the order in the lab portal and print the reacquisition to put in the lab book so the
Phlebotomist can redraw the labs the next day. Once the Phlebotomist has drawn the labs, they take the
reacquisition forms with them and when they drop off the lab specimen someone from the lab makes sure
the reacquisition was put into the portal because that's the only way the lab can print labels for the
specimen. Once the test has resulted, then the result is uploaded into the lab portal and if there is a critical
result the lab calls the facility.
2. Review of admission Records showed Resident #2 was admitted on [DATE] with diagnoses including
unspecified injury of head and unspecified convulsions.
Review of Resident #2's care plan showed a focus area of Seizure disorder. Interventions included: give
seizure medication as ordered by doctor. Monitor/document side effects and effectiveness and obtain and
monitor lab/diagnostic work as ordered. Report results to MD and follow up as indicated and monitor labs
and report sub therapeutic or toxic results to MD. Dated 10/4/17.
Review of Resident #2's order showed the following:
-Fasting comprehensive metabolic panel (CMP), lipids, complete blood count (CBC), Valproic Acid level,
Ammonia level. One time a day every 4 months starting on the 1st for 1 day for hypertensive atherosclerotic
cardiovascular disease (ASCVD), drug monitoring. Schedule routine weekday mornings. Dated 3/9/22.
-Fasting CMP, Lipids, CBC, Valproic Acid level, Ammonia level. Every night shift for 1 day. Dated 12/1/24.
-Divalproex Sodium HCL capsule delayed release 250 mg (Depakote). Give 250 mg by mouth at bedtime
for seizure disorder related to unspecified convulsions. Dated 4/13/22.
-Valproic Acid level. Dated 3/31/25.
-Ammonia level. Dated 4/1/25.
Review of lab results for Resident #2 showed Valproic Acid level and Ammonia level, dated 8/1/24. The
Valproic Acid level was low at 23 ug/ml with a reference range of 50-100 ug/ml and the ammonia level was
high at 69 ug/ml with a reference range of 11.0-35.0 ug/ml. There were no results found for the labs ordered
to be drawn on 12/1/24. The 3/31/25 order for Valproic Acid level was not completed. The labs were
reordered and drawn on 4/15/25 with a low result of <13 ug/ml with a reference
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 20 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
range of 50-100 ug/ml. The Ammonia level drawn on 4/1/25 was high at 80 umoL/ml with a reference range
of 18-72 umoL/ml.
Review of Resident #2's progress notes showed no documentation a provider was notified of the abnormal
Valproic Acid and Ammonia results on 8/1/24.
Review of Resident #2's Lab Order History on the lab portal showed no orders were input in their system
for labs to be drawn on 12/1/24. There was an order put in on 3/31/25 for a Valproic Acid level.
Review of Resident #2's progress notes, dated 4/15/25, showed obtained orders to redraw Valproic Acid
due to alb [albumin] stating uncollected lab and Lab tech out to get STAT Valproic Acid.
An interview was conducted on 4/15/25 at 12:40 p.m. with the DON. She confirmed Resident #2 had a
Valproic Acid level ordered on 3/31/25 that was not completed. She said they did not realize it was not done
until 4/15/25. At 1:56 p.m. the DON reviewed Resident #2's medical record and confirmed there was an
active order for labs every 4 months. She said the lab order was one that had fallen through the cracks and
labs were not transcribed to the lab portal and lab reconciliation sheets. She confirmed the resident had
labs in August 2024 and not again until 3/31/25.
A follow-up interview was conducted on 4/17/25 at 5:15 p.m. with the DON. She said somehow Resident
#2's lab was cancelled on 4/15/25 by the lab or the nurse. She said the unit manager (UM) had been given
this to check on the homework sheet and they should have caught the fact the lab was not completed.
3. Review of admission Records showed Resident #8 was admitted on [DATE] with diagnoses including
epilepsy.
Review of Resident #8's physician orders revealed the following:
-Levetiracetam (Keppra) Oral Tablet 500 mg. Give 3 tablet by mouth two times a day related to epilepsy.
Dated 11/25/24.
-Ammonia Level. Every night shift every Wednesday for 4 weeks. Dated 2/5/25.
Review of Resident #8's lab results, dated 3/4/25, showed an Ammonia Level results of 118 umol/L
(micromole per liter) with a reference range of 18-72 umol/L. This was indicated as a critical result. The lab
showed the result was reported on 3/4/25 at 11:38 a.m.
Review of Resident #8's progress notes showed no documentation a provider was notified on 3/4/25 of the
critically high ammonia level. There was a progress note, dated 3/5/25 at 9:02 a.m.,. showing labs were
sent to the Advanced Registered Nurse Practitioner.
Review of Resident #8's Treatment Administration Record (TAR) showed the Ammonia level that was
scheduled to be rechecked on 3/20/25 was documented as 9 indicating Other/See Nurse Notes.
Review of progress notes revealed no nurses' note showing why the lab was not drawn.
Review of Resident #8's lab results, dated 4/1/25, showed a Keppra level high at 49.5 ug/mL with a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 21 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
reference range of 6.0-46.0 ug/mL.
Level of Harm - Immediate
jeopardy to resident health or
safety
An interview was conducted on 4/1/25 at 2:35 p.m. with the DON. She reviewed Resident #8's medical
record and confirmed documentation showed the provider was not notified of the critical high ammonia
level until the day after the results were received. She said her expectation would be the provider to be
notified immediately of critical results. The DON confirmed there was no documentation as to why the
ammonia level scheduled for 3/20/25 was not completed and said it should have been rescheduled but was
not.
Residents Affected - Some
4. Review of admission Records showed Resident #4 was admitted on [DATE] with diagnoses including
other seizures.
Review of Resident #4's care plan showed a focus area of seizure disorder, dated 8/27/24. Interventions
included obtain and monitor lab/diagnostic work as ordered. Report results to MD and follow
up as indicated.
Review of Resident #4's orders revealed the following active orders:
-Depakote Sprinkles Oral Capsule Delayed Release Sprinkle 125 mg (Divalproex Sodium). Give 2 capsule
by mouth every 8 hours related to other seizures. Dated 2/6/25.
- CBC, CMP, Depakote, TSH, Ammonia Level. One time a day every 90 day(s) for hypertension,
schizophrenia, cholecystitis. Dated 4/29/21.
Review of Resident #4's provider note, dated 2/12/25, noted Depakote, check levels and ammonia levels.
R[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 22 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review the facility failed to ensure nursing staff were competent in caring for residents
with seizure diagnoses to include laboratory monitoring process, following through with orders, processing
consultations, and communications with physicians for eleven residents (#1, #2, #3, #4, #5, #6, #7, #8, #9,
#10, #11) out of eleven residents sampled.
Serious harm occurred when Resident #1's seizure medication levels were not monitored, and neurology
consultation was not obtained per the provider's request. Resident #1 experienced a seizure on 7/10/24,
9/28/24, 9/29/24, and 2/27/25. Resident #1 had to be transferred to a higher level of care as a result of the
seizure suffered on 2/27/25.
This failure created a situation that resulted in a worsened condition and the likelihood for serious injury
and/or death to Resident #1 and resulted in the determination of Immediate Jeopardy on 4/16/2025. The
findings of Immediate Jeopardy were determined to be removed on 4/17/2025 and the scope and severity
was reduced to an E after verification of removal of immediacy of harm.
Findings included:
1. Review of Resident #1's admission Record revealed she was admitted to the facility on [DATE] from an
acute care hospital with medical diagnoses of generalized idiopathic epilepsy and epileptic syndromes, not
intractable, without status epilepticus, gastrostomy status as of 3/6/25, traumatic subdural hemorrhage with
loss of consciousness, hydrocephalus, paraplegia, adult failure to thrive, protein-calorie malnutrition,
anxiety disorder, major depressive disorder, lack of coordination, cognitive communication deficit, and Bell's
palsy.
Review of Resident #1's physician orders revealed the following:
-Depakote (Valproic Acid) Sprinkles Oral Capsule delayed release 125 mg (milligrams), give one capsule by
mouth two times a day for seizures, start date 5/23/24 and discontinued on 7/5/24.
-Depakote Sprinkles Oral Capsule delayed release 125 mg, give one capsule by mouth three times a day
for seizures, start date 7/6/24 and discontinued on 4/2/25.
Review of Resident #1's July 2024 Medication Administration Record (MAR) revealed she received 125 mg
of Depakote three times a day starting on 7/6/24.
Review of Resident #1's laboratory (lab) results, dated 7/6/24, revealed her Valproic Acid levels were low at
10 microgram per milliliter (ug/ml). with a reference range of 50-100 ug/mL.
Review of Resident #1's progress note, dated 7/7/24 at 8:13 p.m., revealed Hard copy labs called to ARNP
(Advanced Registered Nurse Practitioner) . No new orders.
Review of Resident #1's ARNP note, dated 7/7/24, revealed:
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 23 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
7/7/24 fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
She [Resident #1] has had some seizures in the past and had the recent seizure staff members reporting.
Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she is
de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
.ASSESSMENT AND PLAN
.Seizure D-[NAME] [disorder]
7/7/24 Neurology consult, check medication levels .increased dose, depakote leve[sic] .
Review of Resident #1's Progress note, dated 7/10/24 at 8:19 a.m., revealed Resident had a tonic-clonic
seizure [a type of seizure with muscle stiffing followed by rhythmic jerking with a loss of consciousness] for
2 minutes. Resident was contracted and shaking the full time of the seizure. Resident is currently lying in
bed. Dr. notified and waiting for a call back.
Review of Resident #1's medical record did not reveal evidence the physician called back, or further
attempts were made to contact the physician.
Review of Resident #1's physician order revealed an order with a start date of 7/12/24, and an end date of
7/12/24 for Depakote Valproic Acid levels one time only for 1 day notify MD [Medical Doctor] of results.
Review of Resident #1's lab results, dated 7/12/24, revealed Valproic Acid results were low (12 ug/mL) with
a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid level on 7/12/24.
Review of Resident #1's physician orders revealed an order, with a revision date of 7/15/24, a start date of
7/22/24, and an end date of 7/23/24, to recheck Valproic Acid level in one week.
Review of Resident #1's progress note, dated 7/22/24 at 3:06 a.m., revealed Resident to have Valproic Acid
level rechecked today
Review of Resident #1's Treatment Administration Record (TAR) revealed the physician order for Resident
to have Valproic Acid level rechecked today was signed off as completed on 7/22/24 at 3:06 a.m.
Review of Resident #1's Lab Order History from the lab portal did not reveal a physician's order was in the
lab portal for Valproic Acid to be drawn on 7/22/24.
Review of Resident #1's medical record did not reveal evidence the Valproic Acid was drawn on 7/22/24
and reported to the physician.
Review of Resident #1's Advanced Practice Registered Nurse (APRN) note, dated 9/13/24, revealed
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 24 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
9/13/24-fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
.Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
. ASSESSMENT AND PLAN
.Seizure
9/13/24 Neurology Consult, check medications levels .
Review of Resident #1's Physician note, dated 9/20/24 revealed
CHIEF COMPLAINTS
9/20/24 fu Visit
. Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's and assist with feeding in general.
.Assessment and Plan
.Seizure
9/20/24 Neurology consult, check medications levels .
Review of Resident #1's medical record revealed no evidence she received neurology services.
Review of Resident #1's progress note, dated 9/28/24 at 5:36 PM, revealed Resident had a seizure while
lying in bed at 1730 [5:30PM]. Resident was laying on her side while seizure was occurring. Made sure of
resident safety. Seizure was under 5 minutes long and not reoccurring. Resident is now alert and able to
speak and move. No discomfort or pain noted. No injuries. MD [Medical Doctor] notified. New order placed
for labs.
Review of Resident #1's physician orders revealed, an order with an order date of 9/28/24,for Depakote
level, Ammonia Level, Levetiracetam (Keppra), and Lacosamide level. There was no start date or end date
on the physician order.
Review of Resident #1's September 2024 MAR revealed the physician order for Depakote level, Ammonia
level, Levetiracetam (Keppra), and Lacosamide level was not documented as completed.
Review of Resident #1's Lab Order History on the laboratory portal did not reveal a physician order was
placed on 9/28/24 for Depakote level, Ammonia Level, Levetiracetam (Keppra), or a Lacosamide level.
Review of Resident #1's progress note, dated 9/29/24 at 7:30AM, revealed Seizure activity noted this am
[morning] lasting approximately 3.5 minutes s/p [status post] snoring lasting about 2 minutes
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 25 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
then aroused making eye contact with staff alert and orientated to self-97.2 [temperature]-76 [pulse]-20
[respiratory rate]-128/82 [blood pressure]-97% [oxygen saturations] R/A [room air].
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of the medical record did not reveal the resident's physician was notified of the seizure.
Residents Affected - Some
Review of Resident #1's lab report with a collection date of 9/30/24 at 5:09 p. m., revealed Valproic Acid
was low (14 ug/mL) with a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid (Depakote) lab results collected on 9/30/24.
Review of Resident #1's physicians' orders, revealed an order, with a start date of 2/4/25 and an end date
of 2/5/25, for a Complete Blood Count (CBC), Comprehensive Metabolic Panel (CMP), Depakote level, and
Ammonia level, every night shift for one day.
Review of Resident #1's lab results with a collection date of 2/5/25, revealed abnormal CBC, CMP and
Depakote Level results for the following lab values:
Glucose: Low (67 milligrams per deciliter (mg/dL)) with a reference range of 70-99 mg/dL
BUN: High (24 mg/dL) with a reference range of 6-20 mg/dL
BUN /Creatinine Ratio: High (38.6 mg/dL) with a reference range of 6.0-25.0 mg/dL
Calcium: Low (3.4 mg/dL) with a reference range of 8.6-10.2 mg/dL
RBC: Low (3.93 million per microliter (M/uL)) with a reference range of 4.1-10.9) M/uL
HGB: Low (11. grams per deciliter (8g/dL)) with a reference range of 12.0-16.0 g/dL
HCT: Low (35.9%) with a reference range of 37.0-47.0%
Valproic Acid (Depakote): low (25 ug/mL) with a reference range of 50-100 ug/mL
Review of Resident #1's Lab Order History on the laboratory portal revealed the Ammonia order, dated
2/5/25, had a status of collection pending, no results and there was no sample collection date.
Review of Resident #1's medical record revealed no evidence the physician was notified of the abnormal
lab results collected on 2/5/25. The medical record revealed no Ammonia levels were collected or physician
communication related to the Ammonia level lab not being collected.
An interview was conducted on 4/15/25 at 12:45 p.m. with the Director of Nursing (DON). She reviewed
Resident #1's Lab Order History on the laboratory portal, and she said Collection pending, No Results
means the labs were not drawn.
Review of Resident #1's progress note, dated 2/27/25 at 9:18 a.m., revealed At approx. [approximately]
7:30am resident was having seizure activity. foaming[sic] at mouth and release of urine and feces noted.
resident[sic] moved to[sic] onto her side until seizure ceased. Resident cont [continued] to be slow to wake
and is nonverbal at this time. Resident has history of seizure activity. Family
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 26 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
and MD aware.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of Resident #1's change in condition, dated 2/27/25, revealed
Residents Affected - Some
The seizure was: New onset seizure activity, OR persistent seizure in someone with known intermittent
seizure activity.
The change in condition .: Altered mental status
Provider Notification and Feedback: .send to ER [emergency room]
Review of Resident #1's hospital record revealed a physician note, dated 2/28/25, as:
Impressions and Plan
Breakthrough seizures due to noncompliance. The patient is currently unresponsive. This could be due to a
postictal state, non-convulsive seizure activity or encephalopathy. I spoke to her [Resident #1's] nurse . at
the nursing home . the patient has been refusing her medications. Yesterday she had a 4-minute convulsive
seizure.
Low Keppra level
Low Depakote level but her dose of this medication may not be therapeutic.
.Plan
Prescribe telemetry
Neurochecks every 2-4 hours
Seizure precautions
Lorazepam 2mg IV [intravenous] for convulsive seizure activity lasting more than 100 seconds
IV Keppra
IV Depakote
IV Vimpat.
She is also on oxcarbazepine that is not available in IV form, but the other AED's [anti-epileptic drugs]
should be adequate. There is not yet clear how her refusal to take p.o. [by mouth] AEDs will get resolved.
She may need a PEG [percutaneous endoscopic gastrostomy].
Review of Resident #1's hospital Gastrointestinal Physician note, dated 3/3/25, revealed:
The patient presents with 50 yo [year old] f [female] who presented to the ed [emergency department] from
her facility after a witnessed seizure. pt [patient] was also in the ed 2 days ago for glf [ground level fall]. I
was asked to see the pt for a peg tube. Pt denies abdominal pain, n/v
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 27 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Immediate
jeopardy to resident health or
safety
[nausea/vomiting] and dysphagia. Apparently, she frequently refuses to eat and take her medications due to
her neurologic and psychiatric issues. Pt did not have issues swallowing during her vss [video swallow
study]. per nursing if she is fed she will eat. She does pocket her food and requires verbal reminders. She
has no abdominal pain, d/c [discomfort]. She has no gi [gastrointestinal] complaints.
.plan
Residents Affected - Some
Npo[nothing by mouth] after mn [midnight]
Egd [esophagogastroduodenoscopy]/peg tomorrow.
Review Resident #1's December 2024 through February 2025 Medication Administration Record (MAR)
revealed she received 10 ml's of Keppra (100 mg/ml) by mouth twice a day every day for seizures except on
12/12/24 at 5:00 p.m. the documentation revealed 10. Review of the chart codes revealed 10=spit out
meds. On 2/25/25 at 9:00 a.m. the documentation revealed 6 review of the chart codes revealed 6=
hospitalized . On 2/26/25 at 9:00 a.m. the documentation revealed 2. Review of the chart codes revealed
2=drug refused. The February MAR review revealed Resident #1 received Depakote sprinkles 125 mg
three times a day for seizures every day for the month of February until she was discharged on 2/27/25,
except on 2/25/25 at 9:00 a.m. and 1:00 p.m., the documentation revealed Resident #1 was hospitalized .
On 2/26/25 at 9:00 a.m. and 1:00 p.m. the documentation revealed Resident #1 refused the drug.
Review of Resident #1's progress note, dated 3/6/25 at 2:12 p.m., revealed Resident returned to facility at
approx. [approximately] 1;[sic]55pm via stretcher/ EMS [emergency medical services]. resident[sic] had no
s/s [signs and symptoms] of distress noted .Resident has PEG tube in place and can eat by mouth. Jevity
1.2 @ 60 FWF [free water flush] 200ml q6 [every 6]. Resident can eat by mouth soft / bite sized. 1400 total
in 24 hours. Two boxes a meal.
Review of Resident #1's nutrition note, dated 3/7/25 at 9:59 a.m. revealed, Res [Resident] readmitted to
facility 3/6/25 s/p [status/post] 7d [day] hospitalization. New Gtube [gastrostomy tube] inserted however res
eats 75-100% of meals by mouth and requests snacks frequently. Will d/c [discontinue] enteral feed as res
is able to meet needs via po [by mouth] at this time. Flush tube w/ [with] 150cc H20 [water] q [every] shift to
maintain patency.
Review of Resident #1's progress note, dated 3/7/25 at 10:21 a.m., written by Staff A, Licensed Practical
Nurse (LPN), revealed, This writer received order from NP [Nurse Practitioner] stating resident able to take
medication by mouth if resident refuses then we may use PEG-Tube for medications; resident is currently
eating meals w/o [without] issues or concerns.
An interview was conducted on 3/31/25 at 3:10 p.m. with the DON. The DON stated she did not assign a
primary person to oversee the labs and review results. She said if labs were not critical staff would put the
lab results in the providers' boxes for them to sign. If the labs were critical staff would call the provider to
inform them about the critical lab results. The DON stated labs for seizure medications should be drawn
every three months, but she does not know why some resident's labs were not being checked. She stated
Resident #1's Depakote levels were being monitored by the psychiatric nurse practitioner. The DON stated
she was aware that this was a system failure on the facility when it came to their lab process. She stated
she would have expected her nurses to fax labs results to the doctor, put follow-up labs in to check the
Depakote levels, and monitor the process. The DON
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 28 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
stated Resident #1's labs from 9/30/2024 and 2/5/2025 were not signed off by the provider to show they
reviewed the resident's lab results. She stated she thought Resident #1 had a neurology consultation while
in the hospital, but the facility did not follow up to schedule a neurology appointment for Resident #1. The
DON stated Resident #1's and Resident #2's labs were not done because the nurses were not transcribing
the information from the orders to the lab reconciliation sheet and putting them in the lab book, so the tech
knows which labs to draw for which residents. The DON stated it was her responsibility to ensure the
resident's neurology consultation was followed up on. She stated there was a system failure because
management did not have anyone assigned to pull labs, review lab results, and ensure all ordered labs
were completed. The DON said their process was broken for following up with labs and completing
documentation.
An interview was conducted on 3/31/2025 at 3:50 p.m. with Resident #1's Psychiatry Physician Assistant
(PA). The Psychiatry PA said he does not manage Resident #1's Depakote levels. If a resident is on
Depakote for Seizures Psychiatry would not manage the medication; that would be managed by a
resident's Primary Care Provider (PCP).
An interview was conducted on 3/31/2025 at 4:20 p.m. with Resident #1's Advanced Practice Registered
Nurse (APRN). The APRN said he does not monitor residents Depakote because it is managed by
Psychiatry. He stated Depakote is not a medication he would prescribe a resident for seizures. He stated
that he made a referral to have Resident #1 seen by a Neurologist in September 2024 and then again when
Resident #1 came back from her most recent hospital stay (3/6/25), but he is not sure if the facility had
followed up on his referral. He stated it is possible the low seizure medication labs could have been caught
before the resident had her seizure if the facility had been managing her lab results and followed up with
neurology. He stated residents who are on Keppra and Depakote medications for seizures should have labs
drawn every three to six months to ensure the medication level are therapeutic for the resident's diagnosis.
The APRN confirmed the facility should be doing the labs as ordered by the provider. For abnormal labs the
facility should notify him the day the labs resulted and for critical labs the facility should get a hold of him.
An interview was conducted on 4/15/25 at 1:50 p.m. with Staff B, LPN, she said she has worked at the
facility on and off for four years and is very familiar with Resident #1. She said, Some years ago Resident
#1 had a PEG tube for not eating, drinking, or taking her medications but she kept pulling the PEG tube out,
so her family decided to just leave it out. She was doing well without it, eating, drinking, and taking her
medications without any concerns. Staff B, LPN said for less than one day Resident #1 was not eating,
drinking, or taking her medications and when she came in the next morning she had a huge gran-mal
seizure, foaming at the mouth, lost control of her bowel and bladder, and then became post ictal (the period
immediately following a seizure when the brain recovers, and the body returns to its normal state. During
this phase, individuals may experience a range of symptoms, including confusion, drowsiness, headache,
and cognitive difficulties.) Staff B, LPN said Resident #1's normal seizures are focal seizures, and she just
stares, and they do not last long but this was a big one. Staff B, LPN said she called the physician and had
Resident #1 sent to the hospital. Staff B, LPN said when Resident #1 returned the family must have agreed
to a PEG tube again because she came back with a PEG tube but all we do is flush it in the morning with
water. She said Resident #1 eats by mouth and takes her medications by mouth without any problems. She
said since Resident #1 has returned from the hospital after her seizure she is still herself but not quite the
same, we definitely fried some brain cells with that seizure.
An interview was conducted with the Medical Director on 4/15/25 at 3:11 p.m., she said she was Resident
#1's primary physician and she was familiar with the resident. She said, typically Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 29 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
#1's seizures are controlled, and she was on multiple seizure medications but, she did go to the hospital for
a seizure. The Medical Director said when Resident #1 was admitted to the hospital for the seizure, her
Keppra levels were low and her Depakote levels were not therapeutic, because she was not eating and was
pocketing her medications [storing medications in her cheek]. She needed intravenous (IV) Keppra and IV
Depakote because her levels were very low and it was an emergency. The Medical Director reviewed
Resident #1's hospital notes and said Resident #1 had a PEG tube placed in the hospital because she was
not eating or taking her medication, so it was life saving for her to have the PEG tube. The Medical Director
said she did not remember the staff at the nursing home notifying her Resident #1 was not eating, drinking,
or taking her medications. She said the nursing notes will reflect if they notified her or her APRN. The
Medical Director said when labs are ordered her expectation is they are collected and once they have
resulted the nurses should notify them immediately if any labs are critical. If they aren't critical then the
nurses are supposed to put the results in the folder so she or her APRN can check them when they come
in three to five times a week. The Medical Director said seizure medication levels should be drawn upon
admission and every six months and if the seizure medication labs are abnormal the nursing staff should
be notifying the Neurologist because she is not the Physician for the seizure medications, she is just
supporting. The Medical Director said if there is an order for a neurology consultation then the facility
should coordinate so the resident sees a Neurologist. The Medical Director said the residents had to go out
to see a Neurologist because the facility did not have one coming to the facility. But there are transportation
problems for bed ridden patients.
An interview was conducted on 4/16/25 at 10:37 a.m. with Staff C, LPN she said she would get floated to
take care of Resident #1. She said she works two double shifts a week the 3:00 p.m. to 11:00p.m. and
11:00 p.m. to 7:00 a.m. shift. She said before Resident #1 had her big seizure (2/27/25) she didn't have any
problems giving her, her medications. She said the nurses knew you had to give her the medications in
foods she liked, such as a milk shake. She said Resident #1 used to self-propel herself up and down the
hallways yelling cheeseburger and asking for coffee. Staff C, LPN said now she is just not as spunky as she
used to be before the seizure. Staff C, LPN said when she returned from the hospital she came back with a
PEG tube. She said Resident #1 does not use the PEG tube, it's only there if she refuses to take her
medications by mouth. Staff C, LPN said she does not have any issues with Resident #1 taking her
medications or eating and drinking.
An interview was conducted on 4/16/25 at 10:56 AM with Staff A, LPN 200 hall Unit Manager (UM) and the
DON. Staff A, LPN, UM, said she has been a UM since the end of September and did not take over the 200
hall until the end of November. She said she knew Resident #1 for the most part, at the beginning, when
Staff A, LPN, UM first started, she had only spit out her medications a couple of times and she was always
eating so it was easy to give her medications. Only a day or two before her February seizure she was
refusing her medications, But it wasn't long that she was refusing her meds before her seizure. The DON
said it's their understanding she had a PEG tube a few years ago for failure to thrive but she had pulled it
out and it was left out because she was eating and taking her medications by mouth without issues. The
DON said when she came back from the hospital with the PEG tube, she worked with speech therapy and
they were able to upgrade her diet right away and she continued to eat, drink, and take her medications
without any problems. The DON said, she uses it for nothing and it is there just in case she does not take
her medications.
An interview was conducted on 4/16/25 at 11:02 a.m. with the DON. She said all the clinical nurses did not
have access to the lab portal because they changed to the current lab in June 2024, We didn't push to get
everyone access, there was just a push to get the system online. The DON said she had noticed for the
past
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 30 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
couple of months that lab orders had been cancelled. She said the facility just reordered the labs and didn't
question why. The DON said the labs were just reordered and it was not really looked at as a system failure.
A phone interview was conducted on 4/17/25 at 1:00 p.m. with Resident #1's Heath Care Proxy and family.
They said they were informed Resident #1 went to the hospital in February for a seizure and when she was
at the hospital, the hospital had called them and told them Resident #1 was pocketing her food, not drinking
and not taking her medications that's why she had the seizure. The family gave the approval to put the PEG
tube in and then they had a care plan meeting with the facility, and they were told Resident #1 was eating
well and taking her medications by mouth and they were not using the PEG tube.
A phone interview was conducted on 4/17/25 at 2:27 p.m. with the Regional Lab Supervisor. She said the
Phlebotomist comes to the facility six days a week Monday through Saturday regardless if there are lab
orders or not. She said they provide a Phlebotomist for STAT (immediately or without delay) labs as they
need it. The Lab Supervisor said the expectation is the facility puts the lab order into the lab portal, print out
the reacquisition form, and put the reacquisition form in the lab book. She said if the nurses do not have
access to the lab portal, they can hand write the order on a blank reacquisition form, that the lab company
provides, and put that in the lab book. The Phlebotomist will not know a lab needs to be drawn on a
resident if there is not a reacquisition form in the lab book. The Lab Supervisor said if the nurse has put the
order into the lab portal, but they did not print the requisition form and put it in the lab book then the
Phlebotomist will not collect the lab and the order will sit in the portal and have a status of collection
pending, no results. If the order is cancelled due to a collection error, then the lab will call the facility and
have the nurse re-enter the order in the lab portal and print the reacquisition to put in the lab book so the
Phlebotomist can redraw the labs the next day. Once the Phlebotomist has drawn the labs, they take the
reacquisition forms with them and when they drop off the lab specimen someone from the lab makes sure
the reacquisition was put into the portal because that is the only way the lab can print labels for the
specimen. Once the test has resulted, then the result is uploaded into the lab portal and if there is a critical
result the lab calls the facility.
2. Review of admission Records showed Resident #2 was admitted on [DATE] with diagnoses including
unspecified injury of head and unspecified convulsions.
Review of Resident #2's care plan showed a focus area of Seizure disorder. Interventions included: give
seizure medication as ordered by doctor. Monitor/document side effects and effectiveness and obtain and
monitor lab/diagnostic work as ordered. Report results to MD and follow up as indicated and monitor labs
and report sub therapeutic or toxic results to MD. Dated 10/4/17.
Review of Resident #2's order showed the following:
-Fasting comprehensive metabolic panel (CMP), lipids, complete blood count (CBC), Valproic Acid level,
Ammonia level. One time a day every 4 months starting on the 1st for 1 day for hypertensive atherosclerotic
cardiovascular disease (ASCVD), drug monitoring. Schedule routine weekday mornings. Dated 3/9/22.
-Fasting CMP, Lipids, CBC, Valproic Acid level, Ammonia level. Every night shift for 1 day. Dated 12/1/24.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 31 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Immediate
jeopardy to resident health or
safety
-Divalproex Sodium HCL capsule delayed release 250 mg (Depakote). Give 250 mg by mouth at bedtime
for seizure disorder related to unspecified convulsions. Dated 4/13/22.
-Valproic Acid level. Dated 3/31/25.
-Ammonia level. Dated 4/1/25.
Residents Affected - Some
Review of lab results for Resident #2 showed Valproic Acid level and Ammonia level, dated 8/1/24. The
Valproic Acid level was low at 23 ug/ml with a reference range of 50-100 ug/ml and the ammonia level was
high at 69 ug/ml with a reference range of 11.0-35.0 ug/ml. There were no results found for the labs ordered
to be drawn on 12/1/24. The 3/31/25 order for Valproic Acid level was not completed. The labs were
reordered and drawn on 4/15/25 with a low result of <13 ug/ml with a reference range of 50-100 ug/ml.
The Ammonia level drawn on 4/1/25 was high at 80 umoL/ml with a reference range of 18-72 umoL/ml.
Review of Resident #2's progress notes showed no documentation a provider was notified of the abnormal
Valproic Acid and Ammonia results on 8/1/24.
Review of Resident #2's Lab Order History on the lab portal showed no orders were input in their system
for labs to be drawn on 12/1/24. There was an order put in on 3/31/25 for a Valproic Acid level.
Review of Resident #2's progress notes, dated 4/15/25, showed obtained orders to redraw Valproic Acid
due to alb [albumin] stating uncollected lab and Lab tech out to get STAT Valproic Acid.
An interview was conducted on 4/15/25 at 12:40 p.m. with the DON. She confirmed Resident #2 had a
Valproic Acid level ordered on 3/31/25 that was not completed. She said they did not realize it was not done
until 4/15/25. At 1:56 p.m. the DON reviewed Resident #2's medical record and confirmed there was an
active order for labs every 4 months. She said the lab order was one that had fallen through the cracks and
labs were not transcribed to the lab portal and lab reconciliation sheets. She confirmed the resident had
labs in August 2024 and not again until 3/31/25.
A follow-up interview was conducted on 4/17/25 at 5:15 p.m. with the DON. She said somehow Resident
#2's lab was cancelled on 4/15/25 by the lab or the nurse. She said the unit manager (UM) had been given
this to check on the homework sheet and they should have caught the fact the lab was not completed.
3. Review of admission Records showed Resident #8 was admitted on [DATE] with diagnoses including
epilepsy.
Review of Resident #8's physician orders revealed the following:
-Levetiracetam (Keppra) Oral Tablet 500 mg. Give 3 tablet by mouth two times a day related to epilepsy.
Dated 11/25/24.
-Ammonia Level. Every night shift every Wednesday for 4 weeks. Dated 2/5/25.
Review of Resident #8's lab results, dated 3/4/25, showed an Ammonia Level results of 118 umol/L
(micromole per liter) with a reference range of 18-72 umol/L. This was indicated as a critical result.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 32 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
The lab showed the result was reported on 3/4/25 at 11:38 a.m.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of Resident #8's progress notes showed no documentation a provider was notified on 3/4/25 of the
critically high ammonia level. There was a progress note, dated 3/5/25 at 9:02 a.m.,. showing labs were
sent to the Advanced Registered Nurse Practitioner.
Residents Affected - Some
Review of Resident #8's Treatment Administration Record (TAR) showed the Ammonia level that was
scheduled to be rechecked on 3/20/25 was documented as 9 indicating Other/See Nurse Notes.
Review of progress notes revealed no nurses' note showing why the lab was not drawn.
Review of Resident #8's lab results, dated 4/1/25, showed a Keppra level high at 49.5 ug/mL with a
reference range of 6.0-46.0 ug/mL.
An interview was conducted on 4/1/25 at 2:35 p.m. with the DON. She reviewed Resident #8's medical
record and confirmed documentation showed the provider was not notified of the critical high ammonia
level until the day after the results were received. She said her expectation would be the provider to be
notified immediately of critical results. The DON confirmed there was no documentation as to why the
amm[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 33 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the
results.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews, the facility failed to ensure laboratory orders were entered in the electronic
medical record and electronic laboratory (lab) portal, labs were completed as ordered, and abnormal
results were reported to providers in a timely manner for eleven residents (#1, #2, #3, #4, #5, #6, #7, #8,
#9, #10, #11) out of eleven residents sampled.
Serious harm occurred when Resident #1's seizure medication levels were not monitored, and neurology
consultation was not obtained per the provider's request. Resident #1 experienced a seizure on 7/10/24,
9/28/24, 9/29/24, and 2/27/25. Resident #1 had to be transferred to a higher level of care as a result of the
seizure suffered on 2/27/25.
This failure created a situation that resulted in a worsened condition and the likelihood for serious injury
and/or death to residents and resulted in the determination of Immediate Jeopardy on 4/16/2025. The
findings of Immediate Jeopardy were determined to be removed on 4/17/2025 and the scope and severity
was reduced to an E after verification of removal of immediacy of harm.
Findings included:
1. Review of Resident #1's admission Record revealed she was admitted to the facility on [DATE] from an
acute care hospital with medical diagnoses of generalized idiopathic epilepsy and epileptic syndromes, not
intractable, without status epilepticus, gastrostomy status as of 3/6/25, traumatic subdural hemorrhage with
loss of consciousness, hydrocephalus, paraplegia, adult failure to thrive, protein-calorie malnutrition,
anxiety disorder, major depressive disorder, lack of coordination, cognitive communication deficit, and Bell's
palsy.
Review of Resident #1's physician orders revealed the following:
-Depakote (Valproic Acid) Sprinkles Oral Capsule delayed release 125 mg (milligrams), give one capsule by
mouth two times a day for seizures, start date 5/23/24 and discontinued on 7/5/24.
-Depakote Sprinkles Oral Capsule delayed release 125 mg, give one capsule by mouth three times a day
for seizures, start date 7/6/24 and discontinued on 4/2/25.
Review of Resident #1's July 2024 Medication Administration Record (MAR) revealed she received 125 mg
of Depakote three times a day starting on 7/6/24.
Review of Resident #1's laboratory (lab) results, dated 7/6/24, revealed her Valproic Acid levels were low at
10 microgram per milliliter (ug/ml). with a reference range of 50-100 ug/mL.
Review of Resident #1's progress note, dated 7/7/24 at 8:13 p.m., revealed Hard copy labs called to ARNP
(Advanced Registered Nurse Practitioner) . No new orders.
Review of Resident #1's ARNP note, dated 7/7/24, revealed:
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 34 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
7/7/24 fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
She [Resident #1] has had some seizures in the past and had the recent seizure staff members reporting.
Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she is
de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
.ASSESSMENT AND PLAN
.Seizure D-[NAME] [disorder]
7/7/24 Neurology consult, check medication levels .increased dose, depakote leve[sic] .
Review of Resident #1's Progress note, dated 7/10/24 at 8:19 a.m., revealed Resident had a tonic-clonic
seizure [a type of seizure with muscle stiffing followed by rhythmic jerking with a loss of consciousness] for
2 minutes. Resident was contracted and shaking the full time of the seizure. Resident is currently lying in
bed. Dr. notified and waiting for a call back.
Review of Resident #1's medical record did not reveal evidence the physician called back, or further
attempts were made to contact the physician.
Review of Resident #1's physician order revealed an order with a start date of 7/12/24, and an end date of
7/12/24 for Depakote Valproic Acid levels one time only for 1 day notify MD [Medical Doctor] of results.
Review of Resident #1's lab results, dated 7/12/24, revealed Valproic Acid results were low (12 ug/mL) with
a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid level on 7/12/24.
Review of Resident #1's physician orders revealed an order, with a revision date of 7/15/24, a start date of
7/22/24, and an end date of 7/23/24, to recheck Valproic Acid level in one week.
Review of Resident #1's progress note, dated 7/22/24 at 3:06 a.m., revealed Resident to have Valproic Acid
level rechecked today
Review of Resident #1's Treatment Administration Record (TAR) revealed the physician order for Resident
to have Valproic Acid level rechecked today was signed off as completed on 7/22/24 at 3:06 a.m.
Review of Resident #1's Lab Order History from the lab portal did not reveal a physician's order was in the
lab portal for Valproic Acid to be drawn on 7/22/24.
Review of Resident #1's medical record did not reveal evidence the Valproic Acid was drawn on 7/22/24
and reported to the physician.
Review of Resident #1's Advanced Practice Registered Nurse (APRN) note, dated 9/13/24, revealed
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 35 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
9/13/24-fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
.Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
. ASSESSMENT AND PLAN
.Seizure
9/13/24 Neurology Consult, check medications levels .
Review of Resident #1's Physician note, dated 9/20/24 revealed
CHIEF COMPLAINTS
9/20/24 fu Visit
. Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's and assist with feeding in general.
.Assessment and Plan
.Seizure
9/20/24 Neurology consult, check medications levels .
Review of Resident #1's medical record revealed no evidence she received neurology services.
Review of Resident #1's progress note, dated 9/28/24 at 5:36 PM, revealed Resident had a seizure while
lying in bed at 1730 [5:30PM]. Resident was laying on her side while seizure was occurring. Made sure of
resident safety. Seizure was under 5 minutes long and not reoccurring. Resident is now alert and able to
speak and move. No discomfort or pain noted. No injuries. MD [Medical Doctor] notified. New order placed
for labs.
Review of Resident #1's physician orders revealed, an order with an order date of 9/28/24,for Depakote
level, Ammonia Level, Levetiracetam (Keppra), and Lacosamide level. There was no start date or end date
on the physician order.
Review of Resident #1's September 2024 MAR revealed the physician order for Depakote level, Ammonia
level, Levetiracetam (Keppra), and Lacosamide level was not documented as completed.
Review of Resident #1's Lab Order History on the laboratory portal did not reveal a physician order was
placed on 9/28/24 for Depakote level, Ammonia Level, Levetiracetam (Keppra), or a Lacosamide level.
Review of Resident #1's progress note, dated 9/29/24 at 7:30AM, revealed Seizure activity noted this am
[morning] lasting approximately 3.5 minutes s/p [status post] snoring lasting about 2 minutes
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 36 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
then aroused making eye contact with staff alert and orientated to self-97.2 [temperature]-76 [pulse]-20
[respiratory rate]-128/82 [blood pressure]-97% [oxygen saturations] R/A [room air].
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of the medical record did not reveal the resident's physician was notified of the seizure.
Residents Affected - Some
Review of Resident #1's lab report with a collection date of 9/30/24 at 5:09 p. m., revealed Valproic Acid
was low (14 ug/mL) with a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid (Depakote) lab results collected on 9/30/24.
Review of Resident #1's physicians' orders, revealed an order, with a start date of 2/4/25 and an end date
of 2/5/25, for a Complete Blood Count (CBC), Comprehensive Metabolic Panel (CMP), Depakote level, and
Ammonia level, every night shift for one day.
Review of Resident #1's lab results with a collection date of 2/5/25, revealed abnormal CBC, CMP and
Depakote Level results for the following lab values:
Glucose: Low (67 milligrams per deciliter (mg/dL)) with a reference range of 70-99 mg/dL
BUN: High (24 mg/dL) with a reference range of 6-20 mg/dL
BUN /Creatinine Ratio: High (38.6 mg/dL) with a reference range of 6.0-25.0 mg/dL
Calcium: Low (3.4 mg/dL) with a reference range of 8.6-10.2 mg/dL
RBC: Low (3.93 million per microliter (M/uL)) with a reference range of 4.1-10.9) M/uL
HGB: Low (11. grams per deciliter (8g/dL)) with a reference range of 12.0-16.0 g/dL
HCT: Low (35.9%) with a reference range of 37.0-47.0%
Valproic Acid (Depakote): low (25 ug/mL) with a reference range of 50-100 ug/mL
Review of Resident #1's Lab Order History on the laboratory portal revealed the Ammonia order, dated
2/5/25, had a status of collection pending, no results and there was no sample collection date.
Review of Resident #1's medical record revealed no evidence the physician was notified of the abnormal
lab results collected on 2/5/25. The medical record revealed no Ammonia levels were collected or physician
communication related to the Ammonia level lab not being collected.
An interview was conducted on 4/15/25 at 12:45 p.m. with the Director of Nursing (DON). She reviewed
Resident #1's Lab Order History on the laboratory portal, and she said Collection pending, No Results
means the labs were not drawn.
Review of Resident #1's progress note, dated 2/27/25 at 9:18 a.m., revealed At approx. [approximately]
7:30am resident was having seizure activity. foaming[sic] at mouth and release of urine and feces noted.
resident[sic] moved to[sic] onto her side until seizure ceased. Resident cont [continued] to be slow to wake
and is nonverbal at this time. Resident has history of seizure activity. Family
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 37 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
and MD aware.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of Resident #1's change in condition, dated 2/27/25, revealed
Residents Affected - Some
The seizure was: New onset seizure activity, OR persistent seizure in someone with known intermittent
seizure activity.
The change in condition .: Altered mental status
Provider Notification and Feedback: .send to ER [emergency room]
Review of Resident #1's hospital record revealed a physician note, dated 2/28/25, as:
Impressions and Plan
Breakthrough seizures due to noncompliance. The patient is currently unresponsive. This could be due to a
postictal state, non-convulsive seizure activity or encephalopathy. I spoke to her [Resident #1's] nurse . at
the nursing home . the patient has been refusing her medications. Yesterday she had a 4-minute convulsive
seizure.
Low Keppra level
Low Depakote level but her dose of this medication may not be therapeutic.
.Plan
Prescribe telemetry
Neurochecks every 2-4 hours
Seizure precautions
Lorazepam 2mg IV [intravenous] for convulsive seizure activity lasting more than 100 seconds
IV Keppra
IV Depakote
IV Vimpat.
She is also on oxcarbazepine that is not available in IV form, but the other AED's [anti-epileptic drugs]
should be adequate. There is not yet clear how her refusal to take p.o. [by mouth] AEDs will get resolved.
She may need a PEG [percutaneous endoscopic gastrostomy].
Review of Resident #1's hospital Gastrointestinal Physician note, dated 3/3/25, revealed:
The patient presents with 50 yo [year old] f [female] who presented to the ed [emergency department] from
her facility after a witnessed seizure. pt [patient] was also in the ed 2 days ago for glf [ground level fall]. I
was asked to see the pt for a peg tube. Pt denies abdominal pain, n/v
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 38 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Immediate
jeopardy to resident health or
safety
[nausea/vomiting] and dysphagia. Apparently, she frequently refuses to eat and take her medications due to
her neurologic and psychiatric issues. Pt did not have issues swallowing during her vss [video swallow
study]. per nursing if she is fed she will eat. She does pocket her food and requires verbal reminders. She
has no abdominal pain, d/c [discomfort]. She has no gi [gastrointestinal] complaints.
.plan
Residents Affected - Some
Npo[nothing by mouth] after mn [midnight]
Egd [esophagogastroduodenoscopy]/peg tomorrow.
Review Resident #1's December 2024 through February 2025 Medication Administration Record (MAR)
revealed she received 10 ml's of Keppra (100 mg/ml) by mouth twice a day every day for seizures except on
12/12/24 at 5:00 p.m. the documentation revealed 10. Review of the chart codes revealed 10=spit out
meds. On 2/25/25 at 9:00 a.m. the documentation revealed 6 review of the chart codes revealed 6=
hospitalized . On 2/26/25 at 9:00 a.m. the documentation revealed 2. Review of the chart codes revealed
2=drug refused. The February MAR review revealed Resident #1 received Depakote sprinkles 125 mg
three times a day for seizures every day for the month of February until she was discharged on 2/27/25,
except on 2/25/25 at 9:00 a.m. and 1:00 p.m., the documentation revealed Resident #1 was hospitalized .
On 2/26/25 at 9:00 a.m. and 1:00 p.m. the documentation revealed Resident #1 refused the drug.
Review of Resident #1's progress note, dated 3/6/25 at 2:12 p.m., revealed Resident returned to facility at
approx. [approximately] 1;[sic]55pm via stretcher/ EMS [emergency medical services]. resident[sic] had no
s/s [signs and symptoms] of distress noted .Resident has PEG tube in place and can eat by mouth. Jevity
1.2 @ 60 FWF [free water flush] 200ml q6 [every 6]. Resident can eat by mouth soft / bite sized. 1400 total
in 24 hours. Two boxes a meal.
An interview was conducted on 3/31/25 at 3:10 p.m. with the DON. The DON stated she did not assign a
primary person to oversee the labs and review results. She said if labs were not critical staff would put the
lab results in the providers' boxes for them to sign. If the labs were critical staff would call the provider to
inform them about the critical lab results. The DON stated labs for seizure medications should be drawn
every three months, but she does not know why some resident's labs were not being checked. She stated
Resident #1's Depakote levels were being monitored by the psychiatric nurse practitioner. The DON stated
she was aware that this was a system failure on the facility when it came to their lab process. She stated
she would have expected her nurses to fax labs results to the doctor, put follow-up labs in to check the
Depakote levels, and monitor the process. The DON stated Resident #1's labs from 9/30/2024 and
2/5/2025 were not signed off by the provider to show they reviewed the resident's lab results. She stated
she thought Resident #1 had a neurology consultation while in the hospital, but the facility did not follow up
to schedule a neurology appointment for Resident #1. The DON stated Resident #1's and Resident #2's
labs were not done because the nurses were not transcribing the information from the orders to the lab
reconciliation sheet and putting them in the lab book, so the tech knows which labs to draw for which
residents. The DON stated it was her responsibility to ensure the resident's neurology consultation was
followed up on. She stated there was a system failure because management did not have anyone assigned
to pull labs, review lab results, and ensure all ordered labs were completed. The DON said their process
was broken for following up with labs and completing documentation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 39 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
An interview was conducted on 3/31/2025 at 3:50 p.m. with Resident #1's Psychiatry Physician Assistant
(PA). The Psychiatry PA said he does not manage Resident #1's Depakote levels. If a resident is on
Depakote for Seizures Psychiatry would not manage the medication; that would be managed by a
resident's Primary Care Provider (PCP).
An interview was conducted on 3/31/2025 at 4:20 p.m. with Resident #1's Advanced Practice Registered
Nurse (APRN). The APRN said he does not monitor residents Depakote because it is managed by
Psychiatry. He stated Depakote is not a medication he would prescribe a resident for seizures. He stated
that he made a referral to have Resident #1 seen by a Neurologist in September 2024 and then again when
Resident #1 came back from her most recent hospital stay (3/6/25), but he is not sure if the facility had
followed up on his referral. He stated it is possible the low seizure medication labs could have been caught
before the resident had her seizure if the facility had been managing her lab results and followed up with
neurology. He stated residents who are on Keppra and Depakote medications for seizures should have labs
drawn every three to six months to ensure the medication level are therapeutic for the resident's diagnosis.
The APRN confirmed the facility should be doing the labs as ordered by the provider. For abnormal labs the
facility should notify him the day the labs resulted and for critical labs the facility should get a hold of him.
An interview was conducted on 4/15/25 at 1:50 p.m. with Staff B, LPN, she said she has worked at the
facility on and off for four years and is very familiar with Resident #1. She said, Some years ago Resident
#1 had a PEG tube for not eating, drinking, or taking her medications but she kept pulling the PEG tube out,
so her family decided to just leave it out. She was doing well without it, eating, drinking, and taking her
medications without any concerns. Staff B, LPN said for less than one day Resident #1 was not eating,
drinking, or taking her medications and when she came in the next morning she had a huge gran-mal
seizure, foaming at the mouth, lost control of her bowel and bladder, and then became post ictal (the period
immediately following a seizure when the brain recovers, and the body returns to its normal state. During
this phase, individuals may experience a range of symptoms, including confusion, drowsiness, headache,
and cognitive difficulties.) Staff B, LPN said Resident #1's normal seizures are focal seizures, and she just
stares, and they do not last long but this was a big one. Staff B, LPN said she called the physician and had
Resident #1 sent to the hospital. Staff B, LPN said when Resident #1 returned the family must have agreed
to a PEG tube again because she came back with a PEG tube but all we do is flush it in the morning with
water. She said Resident #1 eats by mouth and takes her medications by mouth without any problems. She
said since Resident #1 has returned from the hospital after her seizure she is still herself but not quite the
same, we definitely fried some brain cells with that seizure.
An interview was conducted with the Medical Director on 4/15/25 at 3:11 p.m., she said she was Resident
#1's primary physician and she was familiar with the resident. She said, typically Resident #1's seizures are
controlled, and she was on multiple seizure medications but, she did go to the hospital for a seizure. The
Medical Director said when Resident #1 was admitted to the hospital for the seizure, her Keppra levels
were low and her Depakote levels were not therapeutic, because she was not eating and was pocketing her
medications [storing medications in her cheek]. She needed intravenous (IV) Keppra and IV Depakote
because her levels were very low and it was an emergency. The Medical Director reviewed Resident #1's
hospital notes and said Resident #1 had a PEG tube placed in the hospital because she was not eating or
taking her medication, so it was life saving for her to have the PEG tube. The Medical Director said she did
not remember the staff at the nursing home notifying her Resident #1 was not eating, drinking, or taking her
medications. She said the nursing notes will reflect if they notified her or her APRN. The Medical Director
said when labs are ordered her expectation is they are collected and once they have
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 40 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
resulted the nurses should notify them immediately if any labs are critical. If they aren't critical then the
nurses are supposed to put the results in the folder so she or her APRN can check them when they come
in three to five times a week. The Medical Director said seizure medication levels should be drawn upon
admission and every six months and if the seizure medication labs are abnormal the nursing staff should
be notifying the Neurologist because she is not the Physician for the seizure medications, she is just
supporting. The Medical Director said if there is an order for a neurology consultation then the facility
should coordinate so the resident sees a Neurologist. The Medical Director said the residents had to go out
to see a Neurologist because the facility did not have one coming to the facility. But there are transportation
problems for bed ridden patients.
An interview was conducted on 4/16/25 at 10:37 a.m. with Staff C, LPN she said she would get floated to
take care of Resident #1. She said she works two double shifts a week the 3:00 p.m. to 11:00p.m. and
11:00 p.m. to 7:00 a.m. shift. She said before Resident #1 had her big seizure (2/27/25) she didn't have any
problems giving her, her medications. She said the nurses knew you had to give her the medications in
foods she liked, such as a milk shake. She said Resident #1 used to self-propel herself up and down the
hallways yelling cheeseburger and asking for coffee. Staff C, LPN said now she is just not as spunky as she
used to be before the seizure. Staff C, LPN said when she returned from the hospital she came back with a
PEG tube. She said Resident #1 does not use the PEG tube, it's only there if she refuses to take her
medications by mouth. Staff C, LPN said she does not have any issues with Resident #1 taking her
medications or eating and drinking.
An interview was conducted on 4/16/25 at 10:56 AM with Staff A, LPN 200 hall Unit Manager (UM) and the
DON. Staff A, LPN, UM, said she has been a UM since the end of September and did not take over the 200
hall until the end of November. She said she knew Resident #1 for the most part, at the beginning, when
Staff A, LPN, UM first started, she had only spit out her medications a couple of times and she was always
eating so it was easy to give her medications. Only a day or two before her February seizure she was
refusing her medications, But it wasn't long that she was refusing her meds before her seizure. The DON
said it's their understanding she had a PEG tube a few years ago for failure to thrive but she had pulled it
out and it was left out because she was eating and taking her medications by mouth without issues. The
DON said when she came back from the hospital with the PEG tube, she worked with speech therapy and
they were able to upgrade her diet right away and she continued to eat, drink, and take her medications
without any problems. The DON said, she uses it for nothing and it is there just in case she does not take
her medications.
An interview was conducted on 4/16/25 at 11:02 a.m. with the DON. She said all the clinical nurses did not
have access to the lab portal because they changed to the current lab in June 2024, We didn't push to get
everyone access, there was just a push to get the system online. The DON said she had noticed for the
past couple of months that lab orders had been cancelled. She said the facility just reordered the labs and
didn't question why. The DON said the labs were just reordered and it was not really looked at as a system
failure.
A phone interview was conducted on 4/17/25 at 1:00 p.m. with Resident #1's Heath Care Proxy and family.
They said they were informed Resident #1 went to the hospital in February for a seizure and when she was
at the hospital, the hospital had called them and told them Resident #1 was pocketing her food, not drinking
and not taking her medications that's why she had the seizure. The family gave the approval to put the PEG
tube in and then they had a care plan meeting with the facility, and they were told Resident #1 was eating
well and taking her medications by mouth and they were not using the PEG tube.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 41 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
A phone interview was conducted on 4/17/24 at 2:27 p.m. with the Regional Lab Supervisor. She said the
Phlebotomist comes to the facility six days a week Monday through Saturday regardless if there are lab
orders or not. She said they provide a Phlebotomist for STAT (immediately or without delay) labs as they
need it. The Lab Supervisor said the expectation is the facility puts the lab order into the lab portal, print out
the reacquisition form, and put the reacquisition form in the lab book. She said if the nurses do not have
access to the lab portal, they can hand write the order on a blank reacquisition form, that the lab company
provides, and put that in the lab book. The Phlebotomist will not know a lab needs to be drawn on a
resident if there is not a reacquisition form in the lab book. The Lab Supervisor said if the nurse has put the
order into the lab portal, but they did not print the requisition form and put it in the lab book then the
Phlebotomist will not collect the lab and the order will sit in the portal and have a status of collection
pending, no results. If the order is cancelled due to a collection error, then the lab will call the facility and
have the nurse re-enter the order in the lab portal and print the reacquisition to put in the lab book so the
Phlebotomist can redraw the labs the next day. Once the Phlebotomist has drawn the labs, they take the
reacquisition forms with them and when they drop off the lab specimen someone from the lab makes sure
the reacquisition was put into the portal because that is the only way the lab can print labels for the
specimen. Once the test has resulted, then the result is uploaded into the lab portal and if there is a critical
result the lab calls the facility.
2. Review of admission Records showed Resident #2 was admitted on [DATE] with diagnoses including
unspecified injury of head and unspecified convulsions.
Review of Resident #2's care plan showed a focus area of Seizure disorder. Interventions included: give
seizure medication as ordered by doctor. Monitor/document side effects and effectiveness and obtain and
monitor lab/diagnostic work as ordered. Report results to MD and follow up as indicated and monitor labs
and report sub therapeutic or toxic results to MD. Dated 10/4/17.
Review of Resident #2's order showed the following:
-Fasting comprehensive metabolic panel (CMP), lipids, complete blood count (CBC), Valproic Acid level,
Ammonia level. One time a day every 4 months starting on the 1st for 1 day for hypertensive atherosclerotic
cardiovascular disease (ASCVD), drug monitoring. Schedule routine weekday mornings. Dated 3/9/22.
-Fasting CMP, Lipids, CBC, Valproic Acid level, Ammonia level. Every night shift for 1 day. Dated 12/1/24.
-Divalproex Sodium HCL capsule delayed release 250 mg (Depakote). Give 250 mg by mouth at bedtime
for seizure disorder related to unspecified convulsions. Dated 4/13/22.
-Valproic Acid level. Dated 3/31/25.
-Ammonia level. Dated 4/1/25.
Review of lab results for Resident #2 showed Valproic Acid level and Ammonia level, dated 8/1/24. The
Valproic Acid level was low at 23 ug/ml with a reference range of 50-100 ug/ml and the ammonia level was
high at 69 ug/ml with a reference range of 11.0-35.0 ug/ml. There were no results found for the labs ordered
to be drawn on 12/1/24. The 3/31/25 order for Valproic Acid level was not completed. The labs were
reordered and drawn on 4/15/25 with a low result of <13 ug/ml with a reference
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 42 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
range of 50-100 ug/ml. The Ammonia level drawn on 4/1/25 was high at 80 umoL/ml with a reference range
of 18-72 umoL/ml.
Review of Resident #2's progress notes showed no documentation a provider was notified of the abnormal
Valproic Acid and Ammonia results on 8/1/24.
Review of Resident #2's Lab Order History on the lab portal showed no orders were input in their system
for labs to be drawn on 12/1/24. There was an order put in on 3/31/25 for a Valproic Acid level.
Review of Resident #2's progress notes, dated 4/15/25, showed obtained orders to redraw Valproic Acid
due to alb [albumin] stating uncollected lab and Lab tech out to get STAT Valproic Acid.
An interview was conducted on 4/15/25 at 12:40 p.m. with the DON. She confirmed Resident #2 had a
Valproic Acid level ordered on 3/31/25 that was not completed. She said they did not realize it was not done
until 4/15/25. At 1:56 p.m. the DON reviewed Resident #2's medical record and confirmed there was an
active order for labs every 4 months. She said the lab order was one that had fallen through the cracks and
labs were not transcribed to the lab portal and lab reconciliation sheets. She confirmed the resident had
labs in August 2024 and not again until 3/31/25.
A follow-up interview was conducted on 4/17/25 at 5:15 p.m. with the DON. She said somehow Resident
#2's lab was cancelled on 4/15/25 by the lab or the nurse. She said the unit manager (UM) had been given
this to check on the homework sheet and they should have caught the fact the lab was not completed.
3. Review of admission Records showed Resident #8 was admitted on [DATE] with diagnoses including
epilepsy.
Review of Resident #8's physician orders revealed the following:
-Levetiracetam (Keppra) Oral Tablet 500 mg. Give 3 tablet by mouth two times a day related to epilepsy.
Dated 11/25/24.
-Ammonia Level. Every night shift every Wednesday for 4 weeks. Dated 2/5/25.
Review of Resident #8's lab results, dated 3/4/25, showed an Ammonia Level results of 118 umol/L
(micromole per liter) with a reference range of 18-72 umol/L. This was indicated as a critical result. The lab
showed the result was reported on 3/4/25 at 11:38 a.m.
Review of Resident #8's progress notes showed no documentation a provider was notified on 3/4/25 of the
critically high ammonia level. There was a progress note, dated 3/5/25 at 9:02 a.m.,. showing labs were
sent to the Advanced Registered Nurse Practitioner.
Review of Resident #8's Treatment Administration Record (TAR) showed the Ammonia level that was
scheduled to be rechecked on 3/20/25 was documented as 9 indicating Other/See Nurse Notes.
Review of progress notes revealed no nurses' note showing why the lab was not drawn.
Review of Resident #8's lab results, dated 4/1/25, showed a Keppra level high at 49.5 ug/mL with a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 43 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
reference range of 6.0-46.0 ug/mL.
Level of Harm - Immediate
jeopardy to resident health or
safety
An interview was conducted on 4/1/25 at 2:35 p.m. with the DON. She reviewed Resident #8's medical
record and confirmed documentation showed the provider was not notified of the critical high ammonia
level until the day after the results were received. She said her expectation would be the provider to be
notified immediately of critical results. The DON confirmed there was no documentation as to why the
ammonia level scheduled for 3/20/25 was not completed and said it should have been rescheduled but was
not.
Residents Affected - Some
4. Review of admission Records showed Resident #4 was admitted on [DATE] with diagnoses including
other seizures.
Review of Resident #4's care plan showed a focus area of seizure disorder, dated 8/27/24. Interventions
included obtain and monitor lab/diagnostic work as ordered. Report results to MD and follow
up as indicated.
Review of Resident #4's orders revealed the following active orders:
-Depakote Sprinkles Oral Capsule Delayed Release Sprinkle 125 mg (Divalproex Sodium). Give 2 capsule
by mouth every 8 hours related to other seizures. Dated 2/6/25.
- CBC, CMP, Depakote, TSH, Ammonia Level. One time a day every 90 day(s) for hypertension,
schizophrenia, cholecystitis. Dated 4/29/21.
Review of Res[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 44 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review the facility failed to ensure they effectively monitored adverse events to
systematically identify, report, track, and analyze the data to prevent potential or serious harm to residents
for ineffective management of health care services, and treatment for seizure medication management for
eleven residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11) out of eleven residents sampled.
Serious harm occurred when Resident #1's seizure medication levels were not monitored, and neurology
consultation was not obtained per the provider's request. Resident #1 experienced a seizure on 7/10/24,
9/28/24, 9/29/24, and 2/27/25. Resident #1 had to be transferred to a higher level of care as a result of the
seizure suffered on 2/27/25.
This failure created a situation that resulted in a worsened condition and the likelihood for serious injury
and/or death to residents and resulted in the determination of Immediate Jeopardy on 4/16/2025. The
findings of Immediate Jeopardy were determined to be removed on 4/17/2025 and the scope and severity
was reduced to an E after verification of removal of immediacy of harm.
Findings included:
1. Review of Resident #1's admission Record revealed she was admitted to the facility on [DATE] from an
acute care hospital with medical diagnoses of generalized idiopathic epilepsy and epileptic syndromes, not
intractable, without status epilepticus, gastrostomy status as of 3/6/25, traumatic subdural hemorrhage with
loss of consciousness, hydrocephalus, paraplegia, adult failure to thrive, protein-calorie malnutrition,
anxiety disorder, major depressive disorder, lack of coordination, cognitive communication deficit, and Bell's
palsy.
Review of Resident #1's physician orders revealed the following:
-Depakote (Valproic Acid) Sprinkles Oral Capsule delayed release 125 mg (milligrams), give one capsule by
mouth two times a day for seizures, start date 5/23/24 and discontinued on 7/5/24.
-Depakote Sprinkles Oral Capsule delayed release 125 mg, give one capsule by mouth three times a day
for seizures, start date 7/6/24 and discontinued on 4/2/25.
Review of Resident #1's July 2024 Medication Administration Record (MAR) revealed she received 125 mg
of Depakote three times a day starting on 7/6/24.
Review of Resident #1's laboratory (lab) results, dated 7/6/24, revealed her Valproic Acid levels were low at
10 microgram per milliliter (ug/ml). with a reference range of 50-100 ug/mL.
Review of Resident #1's progress note, dated 7/7/24 at 8:13 p.m., revealed Hard copy labs called to ARNP
(Advanced Registered Nurse Practitioner) . No new orders.
Review of Resident #1's ARNP note, dated 7/7/24, revealed:
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 45 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
7/7/24 fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
She [Resident #1] has had some seizures in the past and had the recent seizure staff members reporting.
Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she is
de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
.ASSESSMENT AND PLAN
.Seizure D-[NAME] [disorder]
7/7/24 Neurology consult, check medication levels .increased dose, depakote leve[sic] .
Review of Resident #1's Progress note, dated 7/10/24 at 8:19 a.m., revealed Resident had a tonic-clonic
seizure [a type of seizure with muscle stiffing followed by rhythmic jerking with a loss of consciousness] for
2 minutes. Resident was contracted and shaking the full time of the seizure. Resident is currently lying in
bed. Dr. notified and waiting for a call back.
Review of Resident #1's medical record did not reveal evidence the physician called back, or further
attempts were made to contact the physician.
Review of Resident #1's physician order revealed an order with a start date of 7/12/24, and an end date of
7/12/24 for Depakote Valproic Acid levels one time only for 1 day notify MD [Medical Doctor] of results.
Review of Resident #1's lab results, dated 7/12/24, revealed Valproic Acid results were low (12 ug/mL) with
a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid level on 7/12/24.
Review of Resident #1's physician orders revealed an order, with a revision date of 7/15/24, a start date of
7/22/24, and an end date of 7/23/24, to recheck Valproic Acid level in one week.
Review of Resident #1's progress note, dated 7/22/24 at 3:06 a.m., revealed Resident to have Valproic Acid
level rechecked today
Review of Resident #1's Treatment Administration Record (TAR) revealed the physician order for Resident
to have Valproic Acid level rechecked today was signed off as completed on 7/22/24 at 3:06 a.m.
Review of Resident #1's Lab Order History from the lab portal did not reveal a physician's order was in the
lab portal for Valproic Acid to be drawn on 7/22/24.
Review of Resident #1's medical record did not reveal evidence the Valproic Acid was drawn on 7/22/24
and reported to the physician.
Review of Resident #1's Advanced Practice Registered Nurse (APRN) note, dated 9/13/24, revealed
CHIEF COMPLAINTS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 46 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
9/13/24-fu [follow up] Visit
Level of Harm - Immediate
jeopardy to resident health or
safety
.Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's [activities of daily living] and assist with feeding in
general.
Residents Affected - Some
. ASSESSMENT AND PLAN
.Seizure
9/13/24 Neurology Consult, check medications levels .
Review of Resident #1's Physician note, dated 9/20/24 revealed
CHIEF COMPLAINTS
9/20/24 fu Visit
. Recently she had the seizure and medications were adjusted. Overall, she is very weak and feels like she
is de-conditioned. She relies on staff to complete ADL's and assist with feeding in general.
.Assessment and Plan
.Seizure
9/20/24 Neurology consult, check medications levels .
Review of Resident #1's medical record revealed no evidence she received neurology services.
Review of Resident #1's progress note, dated 9/28/24 at 5:36 PM, revealed Resident had a seizure while
lying in bed at 1730 [5:30PM]. Resident was laying on her side while seizure was occurring. Made sure of
resident safety. Seizure was under 5 minutes long and not reoccurring. Resident is now alert and able to
speak and move. No discomfort or pain noted. No injuries. MD [Medical Doctor] notified. New order placed
for labs.
Review of Resident #1's physician orders revealed, an order with an order date of 9/28/24,for Depakote
level, Ammonia Level, Levetiracetam (Keppra), and Lacosamide level. There was no start date or end date
on the physician order.
Review of Resident #1's September 2024 MAR revealed the physician order for Depakote level, Ammonia
level, Levetiracetam (Keppra), and Lacosamide level was not documented as completed.
Review of Resident #1's Lab Order History on the laboratory portal did not reveal a physician order was
placed on 9/28/24 for Depakote level, Ammonia Level, Levetiracetam (Keppra), or a Lacosamide level.
Review of Resident #1's progress note, dated 9/29/24 at 7:30AM, revealed Seizure activity noted this am
[morning] lasting approximately 3.5 minutes s/p [status post] snoring lasting about 2 minutes
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 47 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
then aroused making eye contact with staff alert and orientated to self-97.2 [temperature]-76 [pulse]-20
[respiratory rate]-128/82 [blood pressure]-97% [oxygen saturations] R/A [room air].
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of the medical record did not reveal the resident's physician was notified of the seizure.
Residents Affected - Some
Review of Resident #1's lab report with a collection date of 9/30/24 at 5:09 p. m., revealed Valproic Acid
was low (14 ug/mL) with a reference range of 50-100 ug/ml.
Review of Resident #1's medical record did not reveal evidence the physician was notified of the low
Valproic Acid (Depakote) lab results collected on 9/30/24.
Review of Resident #1's physicians' orders, revealed an order, with a start date of 2/4/25 and an end date
of 2/5/25, for a Complete Blood Count (CBC), Comprehensive Metabolic Panel (CMP), Depakote level, and
Ammonia level, every night shift for one day.
Review of Resident #1's lab results with a collection date of 2/5/25, revealed abnormal CBC, CMP and
Depakote Level results for the following lab values:
Glucose: Low (67 milligrams per deciliter (mg/dL)) with a reference range of 70-99 mg/dL
BUN: High (24 mg/dL) with a reference range of 6-20 mg/dL
BUN /Creatinine Ratio: High (38.6 mg/dL) with a reference range of 6.0-25.0 mg/dL
Calcium: Low (3.4 mg/dL) with a reference range of 8.6-10.2 mg/dL
RBC: Low (3.93 million per microliter (M/uL)) with a reference range of 4.1-10.9) M/uL
HGB: Low (11. grams per deciliter (8g/dL)) with a reference range of 12.0-16.0 g/dL
HCT: Low (35.9%) with a reference range of 37.0-47.0%
Valproic Acid (Depakote): low (25 ug/mL) with a reference range of 50-100 ug/mL
Review of Resident #1's Lab Order History on the laboratory portal revealed the Ammonia order, dated
2/5/25, had a status of collection pending, no results and there was no sample collection date.
Review of Resident #1's medical record revealed no evidence the physician was notified of the abnormal
lab results collected on 2/5/25. The medical record revealed no Ammonia levels were collected or physician
communication related to the Ammonia level lab not being collected.
An interview was conducted on 4/15/25 at 12:45 p.m. with the Director of Nursing (DON). She reviewed
Resident #1's Lab Order History on the laboratory portal, and she said Collection pending, No Results
means the labs were not drawn.
Review of Resident #1's progress note, dated 2/27/25 at 9:18 a.m., revealed At approx. [approximately]
7:30am resident was having seizure activity. foaming[sic] at mouth and release of urine and feces noted.
resident[sic] moved to[sic] onto her side until seizure ceased. Resident cont [continued] to be slow to wake
and is nonverbal at this time. Resident has history of seizure activity. Family
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 48 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
and MD aware.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of Resident #1's change in condition, dated 2/27/25, revealed
Residents Affected - Some
The seizure was: New onset seizure activity, OR persistent seizure in someone with known intermittent
seizure activity.
The change in condition .: Altered mental status
Provider Notification and Feedback: .send to ER [emergency room]
Review of Resident #1's hospital record revealed a physician note, dated 2/28/25, as:
Impressions and Plan
Breakthrough seizures due to noncompliance. The patient is currently unresponsive. This could be due to a
postictal state, non-convulsive seizure activity or encephalopathy. I spoke to her [Resident #1's] nurse . at
the nursing home . the patient has been refusing her medications. Yesterday she had a 4-minute convulsive
seizure.
Low Keppra level
Low Depakote level but her dose of this medication may not be therapeutic.
.Plan
Prescribe telemetry
Neurochecks every 2-4 hours
Seizure precautions
Lorazepam 2mg IV [intravenous] for convulsive seizure activity lasting more than 100 seconds
IV Keppra
IV Depakote
IV Vimpat.
She is also on oxcarbazepine that is not available in IV form, but the other AED's [anti-epileptic drugs]
should be adequate. There is not yet clear how her refusal to take p.o. [by mouth] AEDs will get resolved.
She may need a PEG [percutaneous endoscopic gastrostomy].
Review of Resident #1's hospital Gastrointestinal Physician note, dated 3/3/25, revealed:
The patient presents with 50 yo [year old] f [female] who presented to the ed [emergency department] from
her facility after a witnessed seizure. pt [patient] was also in the ed 2 days ago for glf [ground level fall]. I
was asked to see the pt for a peg tube. Pt denies abdominal pain, n/v
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 49 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
[nausea/vomiting] and dysphagia. Apparently, she frequently refuses to eat and take her medications due to
her neurologic and psychiatric issues. Pt did not have issues swallowing during her vss [video swallow
study]. per nursing if she is fed she will eat. She does pocket her food and requires verbal reminders. She
has no abdominal pain, d/c [discomfort]. She has no gi [gastrointestinal] complaints.
.plan
Residents Affected - Some
Npo[nothing by mouth] after mn [midnight]
Egd [esophagogastroduodenoscopy]/peg tomorrow.
Review Resident #1's December 2024 through February 2025 Medication Administration Record (MAR)
revealed she received 10 ml's of Keppra (100 mg/ml) by mouth twice a day every day for seizures except on
12/12/24 at 5:00 p.m. the documentation revealed 10. Review of the chart codes revealed 10=spit out
meds. On 2/25/25 at 9:00 a.m. the documentation revealed 6 review of the chart codes revealed 6=
hospitalized . On 2/26/25 at 9:00 a.m. the documentation revealed 2. Review of the chart codes revealed
2=drug refused. The February MAR review revealed Resident #1 received Depakote sprinkles 125 mg
three times a day for seizures every day for the month of February until she was discharged on 2/27/25,
except on 2/25/25 at 9:00 a.m. and 1:00 p.m., the documentation revealed Resident #1 was hospitalized .
On 2/26/25 at 9:00 a.m. and 1:00 p.m. the documentation revealed Resident #1 refused the drug.
Review of Resident #1's progress note, dated 3/6/25 at 2:12 p.m., revealed Resident returned to facility at
approx. [approximately] 1;[sic]55pm via stretcher/ EMS [emergency medical services]. resident[sic] had no
s/s [signs and symptoms] of distress noted .Resident has PEG tube in place and can eat by mouth. Jevity
1.2 @ 60 FWF [free water flush] 200ml q6 [every 6]. Resident can eat by mouth soft / bite sized. 1400 total
in 24 hours. Two boxes a meal.
Review of Resident #1's nutrition note, dated 3/7/25 at 9:59 a.m. revealed, Res [Resident] readmitted to
facility 3/6/25 s/p [status/post] 7d [day] hospitalization. New Gtube [gastrostomy tube] inserted however res
eats 75-100% of meals by mouth and requests snacks frequently. Will d/c [discontinue] enteral feed as res
is able to meet needs via po [by mouth] at this time. Flush tube w/ [with] 150cc H20 [water] q [every] shift to
maintain patency.
Review of Resident #1's progress note, dated 3/7/25 at 10:21 a.m., written by Staff A, Licensed Practical
Nurse (LPN), revealed, This writer received order from NP [Nurse Practitioner] stating resident able to take
medication by mouth if resident refuses then we may use PEG-Tube for medications; resident is currently
eating meals w/o [without] issues or concerns.
An interview was conducted on 3/31/25 at 3:10 p.m. with the DON. The DON stated she did not assign a
primary person to oversee the labs and review results. She said if labs were not critical staff would put the
lab results in the providers' boxes for them to sign. If the labs were critical staff would call the provider to
inform them about the critical lab results. The DON stated labs for seizure medications should be drawn
every three months, but she does not know why some resident's labs were not being checked. She stated
Resident #1's Depakote levels were being monitored by the psychiatric nurse practitioner. The DON stated
she was aware that this was a system failure on the facility when it came to their lab process. She stated
she would have expected her nurses to fax labs results to the doctor, put follow-up labs in to check the
Depakote levels, and monitor the process. The DON
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 50 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
stated Resident #1's labs from 9/30/2024 and 2/5/2025 were not signed off by the provider to show they
reviewed the resident's lab results. She stated she thought Resident #1 had a neurology consultation while
in the hospital, but the facility did not follow up to schedule a neurology appointment for Resident #1. The
DON stated Resident #1's and Resident #2's labs were not done because the nurses were not transcribing
the information from the orders to the lab reconciliation sheet and putting them in the lab book, so the tech
knows which labs to draw for which residents. The DON stated it was her responsibility to ensure the
resident's neurology consultation was followed up on. She stated there was a system failure because
management did not have anyone assigned to pull labs, review lab results, and ensure all ordered labs
were completed. The DON said their process was broken for following up with labs and completing
documentation.
An interview was conducted on 3/31/2025 at 3:50 p.m. with Resident #1's Psychiatry Physician Assistant
(PA). The Psychiatry PA said he does not manage Resident #1's Depakote levels. If a resident is on
Depakote for Seizures Psychiatry would not manage the medication; that would be managed by a
resident's Primary Care Provider (PCP).
An interview was conducted on 3/31/2025 at 4:20 p.m. with Resident #1's Advanced Practice Registered
Nurse (APRN). The APRN said he does not monitor residents Depakote because it is managed by
Psychiatry. He stated Depakote is not a medication he would prescribe a resident for seizures. He stated
that he made a referral to have Resident #1 seen by a Neurologist in September 2024 and then again when
Resident #1 came back from her most recent hospital stay (3/6/25), but he is not sure if the facility had
followed up on his referral. He stated it is possible the low seizure medication labs could have been caught
before the resident had her seizure if the facility had been managing her lab results and followed up with
neurology. He stated residents who are on Keppra and Depakote medications for seizures should have labs
drawn every three to six months to ensure the medication level are therapeutic for the resident's diagnosis.
The APRN confirmed the facility should be doing the labs as ordered by the provider. For abnormal labs the
facility should notify him the day the labs resulted and for critical labs the facility should get a hold of him.
An interview was conducted on 4/15/25 at 1:50 p.m. with Staff B, LPN, she said she has worked at the
facility on and off for four years and is very familiar with Resident #1. She said, Some years ago Resident
#1 had a PEG tube for not eating, drinking, or taking her medications but she kept pulling the PEG tube out,
so her family decided to just leave it out. She was doing well without it, eating, drinking, and taking her
medications without any concerns. Staff B, LPN said for less than one day Resident #1 was not eating,
drinking, or taking her medications and when she came in the next morning she had a huge gran-mal
seizure, foaming at the mouth, lost control of her bowel and bladder, and then became post ictal (the period
immediately following a seizure when the brain recovers, and the body returns to its normal state. During
this phase, individuals may experience a range of symptoms, including confusion, drowsiness, headache,
and cognitive difficulties.) Staff B, LPN said Resident #1's normal seizures are focal seizures, and she just
stares, and they do not last long but this was a big one. Staff B, LPN said she called the physician and had
Resident #1 sent to the hospital. Staff B, LPN said when Resident #1 returned the family must have agreed
to a PEG tube again because she came back with a PEG tube but all we do is flush it in the morning with
water. She said Resident #1 eats by mouth and takes her medications by mouth without any problems. She
said since Resident #1 has returned from the hospital after her seizure she is still herself but not quite the
same, we definitely fried some brain cells with that seizure.
An interview was conducted with the Medical Director on 4/15/25 at 3:11 p.m., she said she was Resident
#1's primary physician and she was familiar with the resident. She said, typically Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 51 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
#1's seizures are controlled, and she was on multiple seizure medications but, she did go to the hospital for
a seizure. The Medical Director said when Resident #1 was admitted to the hospital for the seizure, her
Keppra levels were low and her Depakote levels were not therapeutic, because she was not eating and was
pocketing her medications [storing medications in her cheek]. She needed intravenous (IV) Keppra and IV
Depakote because her levels were very low and it was an emergency. The Medical Director reviewed
Resident #1's hospital notes and said Resident #1 had a PEG tube placed in the hospital because she was
not eating or taking her medication, so it was life saving for her to have the PEG tube. The Medical Director
said she did not remember the staff at the nursing home notifying her Resident #1 was not eating, drinking,
or taking her medications. She said the nursing notes will reflect if they notified her or her APRN. The
Medical Director said when labs are ordered her expectation is they are collected and once they have
resulted the nurses should notify them immediately if any labs are critical. If they aren't critical then the
nurses are supposed to put the results in the folder so she or her APRN can check them when they come
in three to five times a week. The Medical Director said seizure medication levels should be drawn upon
admission and every six months and if the seizure medication labs are abnormal the nursing staff should
be notifying the Neurologist because she is not the Physician for the seizure medications, she is just
supporting. The Medical Director said if there is an order for a neurology consultation then the facility
should coordinate so the resident sees a Neurologist. The Medical Director said the residents had to go out
to see a Neurologist because the facility did not have one coming to the facility. But there are transportation
problems for bed ridden patients.
An interview was conducted on 4/16/25 at 10:37 a.m. with Staff C, LPN she said she would get floated to
take care of Resident #1. She said she works two double shifts a week the 3:00 p.m. to 11:00p.m. and
11:00 p.m. to 7:00 a.m. shift. She said before Resident #1 had her big seizure (2/27/25) she didn't have any
problems giving her, her medications. She said the nurses knew you had to give her the medications in
foods she liked, such as a milk shake. She said Resident #1 used to self-propel herself up and down the
hallways yelling cheeseburger and asking for coffee. Staff C, LPN said now she is just not as spunky as she
used to be before the seizure. Staff C, LPN said when she returned from the hospital she came back with a
PEG tube. She said Resident #1 does not use the PEG tube, it's only there if she refuses to take her
medications by mouth. Staff C, LPN said she does not have any issues with Resident #1 taking her
medications or eating and drinking.
An interview was conducted on 4/16/25 at 10:56 AM with Staff A, LPN 200 hall Unit Manager (UM) and the
DON. Staff A, LPN, UM, said she has been a UM since the end of September and did not take over the 200
hall until the end of November. She said she knew Resident #1 for the most part, at the beginning, when
Staff A, LPN, UM first started, she had only spit out her medications a couple of times and she was always
eating so it was easy to give her medications. Only a day or two before her February seizure she was
refusing her medications, But it wasn't long that she was refusing her meds before her seizure. The DON
said it's their understanding she had a PEG tube a few years ago for failure to thrive but she had pulled it
out and it was left out because she was eating and taking her medications by mouth without issues. The
DON said when she came back from the hospital with the PEG tube, she worked with speech therapy and
they were able to upgrade her diet right away and she continued to eat, drink, and take her medications
without any problems. The DON said, she uses it for nothing and it is there just in case she does not take
her medications.
An interview was conducted on 4/16/25 at 11:02 a.m. with the DON. She said all the clinical nurses did not
have access to the lab portal because they changed to the current lab in June 2024, We didn't push to get
everyone access, there was just a push to get the system online. The DON said she had noticed for the
past
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 52 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
couple of months that lab orders had been cancelled. She said the facility just reordered the labs and didn't
question why. The DON said the labs were just reordered and it was not really looked at as a system failure.
A phone interview was conducted on 4/17/25 at 1:00 p.m. with Resident #1's Heath Care Proxy and family.
They said they were informed Resident #1 went to the hospital in February for a seizure and when she was
at the hospital, the hospital had called them and told them Resident #1 was pocketing her food, not drinking
and not taking her medications that's why she had the seizure. The family gave the approval to put the PEG
tube in and then they had a care plan meeting with the facility, and they were told Resident #1 was eating
well and taking her medications by mouth and they were not using the PEG tube.
A phone interview was conducted on 4/17/25 at 2:27 p.m. with the Regional Lab Supervisor. She said the
Phlebotomist comes to the facility six days a week Monday through Saturday regardless if there are lab
orders or not. She said they provide a Phlebotomist for STAT (immediately or without delay) labs as they
need it. The Lab Supervisor said the expectation is the facility puts the lab order into the lab portal, print out
the reacquisition form, and put the reacquisition form in the lab book. She said if the nurses do not have
access to the lab portal, they can hand write the order on a blank reacquisition form, that the lab company
provides, and put that in the lab book. The Phlebotomist will not know a lab needs to be drawn on a
resident if there is not a reacquisition form in the lab book. The Lab Supervisor said if the nurse has put the
order into the lab portal, but they did not print the requisition form and put it in the lab book then the
Phlebotomist will not collect the lab and the order will sit in the portal and have a status of collection
pending, no results. If the order is cancelled due to a collection error, then the lab will call the facility and
have the nurse re-enter the order in the lab portal and print the reacquisition to put in the lab book so the
Phlebotomist can redraw the labs the next day. Once the Phlebotomist has drawn the labs, they take the
reacquisition forms with them and when they drop off the lab specimen someone from the lab makes sure
the reacquisition was put into the portal because that is the only way the lab can print labels for the
specimen. Once the test has resulted, then the result is uploaded into the lab portal and if there is a critical
result the lab calls the facility.
2. Review of admission Records showed Resident #2 was admitted on [DATE] with diagnoses including
unspecified injury of head and unspecified convulsions.
Review of Resident #2's care plan showed a focus area of Seizure disorder. Interventions included: give
seizure medication as ordered by doctor. Monitor/document side effects and effectiveness and obtain and
monitor lab/diagnostic work as ordered. Report results to MD and follow up as indicated and monitor labs
and report sub therapeutic or toxic results to MD. Dated 10/4/17.
Review of Resident #2's order showed the following:
-Fasting comprehensive metabolic panel (CMP), lipids, complete blood count (CBC), Valproic Acid level,
Ammonia level. One time a day every 4 months starting on the 1st for 1 day for hypertensive atherosclerotic
cardiovascular disease (ASCVD), drug monitoring. Schedule routine weekday mornings. Dated 3/9/22.
-Fasting CMP, Lipids, CBC, Valproic Acid level, Ammonia level. Every night shift for 1 day. Dated 12/1/24.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 53 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
-Divalproex Sodium HCL capsule delayed release 250 mg (Depakote). Give 250 mg by mouth at bedtime
for seizure disorder related to unspecified convulsions. Dated 4/13/22.
-Valproic Acid level. Dated 3/31/25.
-Ammonia level. Dated 4/1/25.
Residents Affected - Some
Review of lab results for Resident #2 showed Valproic Acid level and Ammonia level, dated 8/1/24. The
Valproic Acid level was low at 23 ug/ml with a reference range of 50-100 ug/ml and the ammonia level was
high at 69 ug/ml with a reference range of 11.0-35.0 ug/ml. There were no results found for the labs ordered
to be drawn on 12/1/24. The 3/31/25 order for Valproic Acid level was not completed. The labs were
reordered and drawn on 4/15/25 with a low result of <13 ug/ml with a reference range of 50-100 ug/ml.
The Ammonia level drawn on 4/1/25 was high at 80 umoL/ml with a reference range of 18-72 umoL/ml.
Review of Resident #2's progress notes showed no documentation a provider was notified of the abnormal
Valproic Acid and Ammonia results on 8/1/24.
Review of Resident #2's Lab Order History on the lab portal showed no orders were input in their system
for labs to be drawn on 12/1/24. There was an order put in on 3/31/25 for a Valproic Acid level.
Review of Resident #2's progress notes, dated 4/15/25, showed obtained orders to redraw Valproic Acid
due to alb [albumin] stating uncollected lab and Lab tech out to get STAT Valproic Acid.
An interview was conducted on 4/15/25 at 12:40 p.m. with the DON. She confirmed Resident #2 had a
Valproic Acid level ordered on 3/31/25 that was not completed. She said they did not realize it was not done
until 4/15/25. At 1:56 p.m. the DON reviewed Resident #2's medical record and confirmed there was an
active order for labs every 4 months. She said the lab order was one that had fallen through the cracks and
labs were not transcribed to the lab portal and lab reconciliation sheets. She confirmed the resident had
labs in August 2024 and not again until 3/31/25.
A follow-up interview was conducted on 4/17/25 at 5:15 p.m. with the DON. She said somehow Resident
#2's lab was cancelled on 4/15/25 by the lab or the nurse. She said the unit manager (UM) had been given
this to check on the homework sheet and they should have caught the fact the lab was not completed.
3. Review of admission Records showed Resident #8 was admitted on [DATE] with diagnoses including
epilepsy.
Review of Resident #8's physician orders revealed the following:
-Levetiracetam (Keppra) Oral Tablet 500 mg. Give 3 tablet by mouth two times a day related to epilepsy.
Dated 11/25/24.
-Ammonia Level. Every night shift every Wednesday for 4 weeks. Dated 2/5/25.
Review of Resident #8's lab results, dated 3/4/25, showed an Ammonia Level results of 118 umol/L
(micromole per liter) with a reference range of 18-72 umol/L. This was indicated as a critical result.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 54 of 55
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105690
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Rehabilitation Center
1111 S Highland Ave
Clearwater, FL 33756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
The lab showed the result was reported on 3/4/25 at 11:38 a.m.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of Resident #8's progress notes showed no documentation a provider was notified on 3/4/25 of the
critically high ammonia level. There was a progress note, dated 3/5/25 at 9:02 a.m.,. showing labs were
sent to the Advanced Registered Nurse Practitioner.
Residents Affected - Some
Review of Resident #8's Treatment Administration Record (TAR) showed the Ammonia level that was
scheduled to be rechecked on 3/20/25 was documented as 9 indicating Other/See Nurse Notes.
Review of progress notes revealed no nurses' note showing why the lab was not drawn.
Review of Resident #8's lab results, dated 4/1/25, showed a Keppra level high at 49.5 ug/mL with a
reference range of 6.0-46.0 ug/mL.
An interview was conducted on 4/1/25 at 2:35 p.m. with the DON. She reviewed Resident #8's medical
record and confirmed documentation showed the provider was not notified of the critical high ammonia
level until the day after the results were received. She said her expectation would be the provider to be
notified immediately of critical results. The DON confirmed [TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105690
If continuation sheet
Page 55 of 55