F 0551
Give the resident's representative the ability to exercise the resident's rights.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews, records reviewed and facility policy the facility failed to properly exercise the rights of
3, (Resident #5, Resident #3 and Resident #4), of 3 residents with dementia that had designated
representatives by disenrolling the residents from their Medicare Advantage coverage without proper
authorization and documentation.The findings included:Review of Facility Policy titled Resident Rights
implemented 9/1/23 documented the resident has the right to a dignified existence, self-determination, and
communication with and access to persons and services inside and outside the facility. 1) Exercise of
Rights: The resident has the right to exercise his or her rights of the facility as a citizen of the United
States.b) In the case of a resident who has not been adjudged incompetent by the State court, the resident
has a right to designate a representative, in accordance with State law and any legal surrogate so
designated may exercise the resident's rights to the extent provided by State law.Review of Facility
Enrollment/Disenrollment Rights for Medicare Beneficiaries not dated documented skilled nursing facility
residents have the right to choose their own healthcare insurance coverage. Residents have a right to
understand the differences. Only a Medicare beneficiary, the beneficiaries authorized or designated
representative, or the party authorized to act on behalf of the beneficiary under state law can request
enrollment in or voluntary disenrollment from a Medicare health or drug plan. If you desire, the facility may
act as your designated representative to make the process easier . With written authorization, the facility
can help you switch at any permissible time.Review of the clinical record revealed Resident #5 was
admitted to the facility 8/27/24 with diagnosis fracture of T7-T8 vertebra, cognitive communication deficit,
and unspecified dementia.Review of the admission Minimum Data Set (MDS) with a reference date of
9/3/24 documented Resident #5 required partial/moderate assistance with Activities of Daily Living (ADLs).
The MDS noted the residents' cognitive status was moderately impaired.Review of Hospital Patient Transfer
Form 8/27/24 documented Resident #5 was unable to make healthcare decisions and required a
surrogate.Review of admission Record documented Resident #5 designated his spouse as Responsible
Party, Power of Attorney/Financial and Power of Attorney/Care.Review of Care Plan initiated 8/27/24
documented Resident #5 had impaired cognitive function/dementia or impaired thought processes related
to dementia. Interventions 8/27/24 included communicate with the resident/family/caregivers regarding
resident capabilities and needs. Cue, reorient and supervise as needed.Review of census documentation
revealed Resident #5 was admitted under Blue Cross Blue Shield Medicare Advantage A. 9/1/24 census
documentation revealed resident's primary payor was changed to Medicare A.Review of the clinical record
revealed Resident #3 was admitted to the facility 7/8/25 with diagnosis displaced fracture of left lower leg
and unspecified dementia.Review of the admission Minimum Data Set (MDS) with a reference date of
7/14/25 documented resident required partial/moderate assistance to substantial/maximal assistance with
Activities of Daily Living (ADLs). The MDS noted the resident's cognitive status was moderately
impaired.Review of Hospital Patient Transfer Form 7/8/25 documented Resident #3 was unable to make
healthcare decisions and
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
105702
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105702
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vivo Healthcare Meadows
5157 Park Club Drive
Sarasota, FL 34235
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
required a surrogate.Review of admission Record documented Resident #3 designated her daughter as
Responsible Party and Power of Attorney/Care.Review of Care Plan initiated 7/16/25 documented Resident
#3 had impaired cognitive function/dementia or impaired thought processes related to short term memory
loss. Interventions 7/16/25 included communicate with the resident/family/caregivers regarding resident
capabilities and needs. Cue, reorient and supervise as needed.Review of census documentation revealed
Resident #3 was admitted under United Healthcare Medicare Advantage A. 8/1/25 census documentation
revealed resident's primary payor was changed to Medicare A.Review of the clinical record revealed
Resident #4 was admitted to the facility 7/25/25 with diagnosis complication of internal fixation device of
right femur and unspecified dementia with other behavioral disturbance.Review of the admission Minimum
Data Set (MDS) with a reference date of 8/7/25 documented resident required dependent on staff for
Activities of Daily Living (ADLs). The MDS noted the residents' cognitive status was severely
impaired.Review of the Hospital Patient Transfer Form 7/25/25 documented Resident #4 mental/cognitive
status at transfer was alert, disoriented, but can follow simple instructions.Review of admission Record
documented Resident #4 had an appointed Guardian as Responsible Party, Legal Guardian and Care
Conference Person.Review of Care Plan initiated 7/28/25 documented Resident #4 had impaired cognitive
function/dementia or impaired thought processes related to dementia. Interventions 7/28/25 included
communicate with the resident/family/caregivers regarding resident capabilities and needs. Cue, reorient
and supervise as needed.Review of census documentation revealed Resident #4 was admitted under
United Healthcare Medicare Advantage A. 8/1/25 census documentation revealed resident's primary payor
was changed to Medicare A.On 12/23/25 at 8:50 a.m., in an interview with the Power of Attorney (Spouse)
of Resident #5. She said her husband has dementia and they changed his insurance without ever
contacting her. The spouse said she was on his insurance and lost it with the change without notification.
She was getting bills and the facility told them no problem but they have not taken care of it. She has since
changed it back to the previous insurance for both her and Resident #5.On 12/23/25 at 12:20 p.m., in an
interview the Business Office Manager (BOM) said if a resident wanted to disenroll from their insurance a
form would be completed and uploaded to the electronic medical record. She said she thinks Resident #5
chose to disenroll. She said she believes the former admissions/marketer staff member spoke to the family
for Resident #3 and Resident #4 in the hospital prior to admission about disenrolling. The BOM said she
could not find any documentation regarding conversations with the families. She said if a resident had any
cognition impairment the Power of Attorney, Responsible Party or Guardian should always be notified. The
Business Office Manager said she could not locate Disenrollment Request Forms for Resident #5, Resident
#3 or Resident #4.
Event ID:
Facility ID:
105702
If continuation sheet
Page 2 of 2