Health inspection·July 16, 2024

F 0760 Ensure that residents are free from significant medication errors. Level of Harm - Minimal harm or potential for actual harm Based on interviews, medical record review, and facility policy and procedure review, the facility failed to ensure residents were free from any significant medication errors, by failing to administer medications within the specified timeframe based on physicians' scheduling orders for four (Residents #1, #2, #3, and #6) of six sampled residents, from a total census of 111. Failure to administer medications in a timely manner can result in a resident's inability to maintain the proper level of medication in the bloodstream to be effective; reduced functional ability; lower quality of life; hospitalization, disease progression, and/or death. Residents Affected - Some The findings include: On 7/15/24 at 9:30 AM, the administrator was requested to provide a copy of current Quality Assurance and Performance Improve (QAPI)/Performance Improvement Project (PIP) being conducted at the facility. On 7/15/24 at 4:30 PM, facility staff provided a copy of an Inservice Education that was given to nursing staff on 7/10/24 regarding Medication Administration policy and procedure. There was not an ongoing performance improvement project in place at the time of the survey. 1. A review of Resident #1's medical record revealed an admission date of 6/13/24 for respite care and discharge date of 6/17/24 with a diagnosis that included cerebellar ataxia, Diabetes Meletus type 2, seizures, and muscle spasms. On 7/15/24 at 3:40 PM, the Director of Nursing (DON) was requested to provide Resident #1's Medication Administration Audit (MAA) report for the period 6/13/24 through 6/16/24. The 11-page report was received at 3:57 PM. (Copy obtained) A review of Resident #1's MAA Report from 6/13/24 through 6/16/24, revealed that his medications were administered outside of the acceptable two-hour administration window (one hour before to one hour after) on 3 of 4 days as follows: On 6/14/24, the enteral water flushes of 150 milliliters (ml) were to scheduled hourly for 00:00, 1:00, 2:00, 3:00 AM, it was documented as administered at 2:47 AM. On 6/14/24, the enteral water flushes of 150 ml were scheduled hourly for 4:00, 5:00, 6:00 AM, it was documented as administered at 5:45 AM On 6/14/24, the enteral water flushes of 150 ml were scheduled hourly for 8:00, and 9:00 AM, it was documented as administered at 9:29 AM. Page 1 of 7 105707 105707 07/16/2024 Fouraker Hills Rehab and Nursing Center 1650 Fouraker Rd Jacksonville, FL 32221

F 0760 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some On 6/14/24, the following medications were scheduled for 9 AM, Sitagliptin (diabetes), Glucerna (feeding tube nutrition), Escitalopram (depression), Oxybutynin (bladder spasms), Levetiracetam (seizures), Levemir FlexPen (insulin), they were documented as administered between 10:02 AM and 11:05 AM. On 6/14/24, the Lispro Insulin was scheduled for 11:30 AM, it was documented as administered at 12:27 PM. On 6/14/24, the enteral water flushes of 150 ml were scheduled for 4:00 PM, it was documented as administered on 6/15/24 at 1:06 AM. On 6/14/24, the Lispro Insulin was scheduled for 4:30 PM, it and was documented as administered on 6/15/24 at 1:06 AM. On 6/14/24, the enteral water flushes of 150 milliliters (ml) were to scheduled hourly for 5:00 AM, 6:00 AM, 7:00 AM, 8:00 AM, 9:00 AM, and 10:00 AM, it was documented as administered on 6/15/24 at 1:06 AM. On 6/14/24, the following medications were scheduled for 9:00 PM, Levetiracetam and Glucerna, they were documented as administered on 6/15/24 at 1:06 AM. On 6/14/24, the enteral water flushes of 150 ml was scheduled hourly for 11:00 PM, it was documented as administered on 6/15/24 at 1:06 AM. On 6/15/24, the enteral water flushes of 150 ml were scheduled hourly for 00:00, 1:00, 2:00, 3:00, 4:00, 5:00 AM, it was documented as administered at 4:33 AM. On 6/15/24, the enteral water flushes of 150 ml were scheduled hourly for 9:00, 10:00, 11:00 AM, it was documented as administered at 10:07 AM. On 6/15/24, the enteral water flushes of 150 ml were scheduled hourly for 5:00 and 6:00 PM, it was documented as administered at 5:25 PM. On 6/15/24, the enteral water flushes of 150 ml were scheduled hourly for 7:00, 8:00, 9:00, 10:00, 11:00PM, it was documented as administered at 11:40 PM. On 6/15/24, the following medications were scheduled for 9:00 PM, Glucerna and Levetiracetam, they were documented as administered at 11:40 PM. On 6/16/24, the enteral water flushes of 150 ml were scheduled hourly for 00:00 and 1:00 AM, it was documented as administered at 1:05 AM. On 6/16/24, the enteral water flushes of 150 ml were scheduled hourly for 3:00, 4:00, 5:00 AM, it was documented as administered at 6:35 AM. On 6/16/24, the enteral water flushes of 150 ml were scheduled hourly for 8:00 and 9:00 AM, it was documented as administered at 10:02 AM. On 6/16/24, the Lispro insulin was scheduled for 11:30 AM, it was documented as administered at 105707 Page 2 of 7 105707 07/16/2024 Fouraker Hills Rehab and Nursing Center 1650 Fouraker Rd Jacksonville, FL 32221

F 0760 12:56 PM. Level of Harm - Minimal harm or potential for actual harm On 6/16/24, the enteral water flushes of 150 ml were scheduled hourly for 12:00 and 1:00 PM, it was documented as administered at 12:56 PM. Residents Affected - Some On 6/16/24, the enteral water flushes of 150 ml were scheduled hourly for 2:00 PM, it was documented as administered at 4:00 PM. On 6/16/24, the enteral water flushes of 150 ml were scheduled hourly for 7:00, 8:00 and 9:00 PM, it was documented as administered at 8:42 PM. On 7/15/24 at 5:00 PM, the Director of Nursing (DON) was requested to provide the Medication Administration Audit (MAA) report for the period 7/12/24 through 7/15/24 for Resident #2, #3, and #6. On 7/16/24, received Resident #2's 18-page report at 9:38 AM, Resident #3's 14-page report at 9:36 AM, and Resident #6's 6-page report at 10:57 AM. (Copy obtained) 2. A review of Resident #2's medical record revealed an admission date of 07/01/22 with diagnoses that included spondylosis without myelopathy or radiculopathy, lumbar region, type 2 diabetes mellitus, hypertension (HTN), polyneuropathy, major depressive disorder, and anxiety disorder. A review of Resident #2's MAA Report from 7/12/24 through 7/15/24, revealed that her medications were administered outside of the acceptable two-hour administration window (one hour before to one hour after) on 4 of 4 days as follows. On 7/12/24 the following medications were scheduled for 9:00AM, Azelastine (nasal spray for allergies), Amlodipine (HTN), Potassium Chloride ER (supplement), Meclizine (dizziness), Lisinopril (HTN), Cholecalciferol (Vitamin D), Furosemide (diuretic), Meloxicam (antispasmodic), Lidoderm patch (pain), Baclofen (anti-inflammatory), they were documented as administered between 10:08 and 10:10 AM. On 7/12/24, Meclizine was scheduled for 5:00 PM, it was documented as administered at 6:10 PM. On 7/13/24 the following medications were scheduled for 9:00AM, Azelastine (nasal spray for allergies), Amlodipine (HTN), Potassium Chloride ER (supplement), Meclizine (dizziness), Lisinopril (HTN), Cholecalciferol (Vitamin D), Furosemide (diuretic), Meloxicam (antispasmodic), Lidoderm patch (pain), Baclofen (anti-inflammatory), they were documented as administered between 10:21 and 10:24 AM. On 7/14/24 the following medications were scheduled for 9:00 AM, Azelastine (nasal spray for allergies), Potassium Chloride ER (supplement), Meclizine (dizziness), Cholecalciferol (Vitamin D), Furosemide (diuretic), they were documented as administered between 10:11 and 10:13 AM. On 7/14/24 the following medications were scheduled for 9:00 AM, Amlodipine (HTN), Lisinopril (HTN), Meloxicam (antispasmodic), Lidoderm patch (pain), they were documented as administered between 12:26 and 12:27 PM. On 7/14/24, Meclizine was scheduled for 5:00 PM, it was documented as administered at 7:28 PM. On 7/15/24, Meclizine was scheduled for 5:00PM, it was documented as administered at 6:45PM 105707 Page 3 of 7 105707 07/16/2024 Fouraker Hills Rehab and Nursing Center 1650 Fouraker Rd Jacksonville, FL 32221

F 0760 Level of Harm - Minimal harm or potential for actual harm On 7/15/24 the following medications were scheduled for 9:00 PM, Melatonin (insomnia), Azelastine, Trazodone, (depression) Donepezil (dementia), Simvastatin (cholesterol control), Latanoprost drops (glaucoma), Removal of Lidoderm patch, Gabapentin (neuropathy), Baclofen (spasms), they were documented as administered at 11:20 PM. Residents Affected - Some (Copy obtained) 3. A review of Resident #3's medical record revealed an admission date of 7/11/24 with diagnoses that included spinal stenosis, DM, and HTN. A review of Resident #3's MAA Report from 7/12/24 through 7/15/24, revealed that his medications were administered outside of the acceptable two-hour administration window (one hour before to one hour after) on 4 of 4 days as follows. On 7/12/24, the following medications were scheduled for 9:00 AM, Acarbose (anti-diabetic), Metoprolol (HTN), Clopidogrel (anticoagulant), Amlodipine (HTN), Aspirin (anticoagulant), and they were documented as administered at 12:00 PM. On 7/12/24, Metoprolol was scheduled for 5:00 PM, it was documented as administered at 7:51 PM. On 7/12/24, the following medications were scheduled for 9:00 PM, Atorvastatin (cholesterol) and Acarbose, and they were documented as administered at 11:39 PM. On 7/13/24, the following medications were scheduled for 9:00 AM, Metoprolol, Aspirin, Amlodipine, Clopidogrel, Acarbose, Cholecalciferol, and they were documented as administered between 12:41 and 12:42 PM. On 7/14/24, the following medications were scheduled for 9:00 PM, Atorvastatin and Acarbose, and they were documented as administered at 10:45 PM. On 7/15/24, the following medications were scheduled for 9:00 AM, Metoprolol, Aspirin, Amlodipine, Clopidogrel, Acarbose, Cholecalciferol, and they were documented as administered at 11:07 AM. On 7/15/24, Acarbose was scheduled for 1:00 PM, and it was documented as administered at 2:04 PM. On 7/15/24 the following medications were scheduled for 5:00 PM, Gabapentin, Tylenol, Metoprolol, and they were documented as administered between 8:41 and 8:43 PM. (Copy obtained) 4. A review of Resident #6's medical record revealed an admission date of 7/27/23 with diagnoses that included hypertensive heart disease without heart failure, other Alzheimer's disease, gout, and hyperlipidemia. A review of Resident #6's MAA Report from 7/12/24 through 7/15/24, revealed that his medications were administered outside of the acceptable two-hour administration window (one hour before to one hour after) on 3 of 4 days as follows. On 7/12/24 the following medications were scheduled to be administered at 9:00AM, Nuedexta 105707 Page 4 of 7 105707 07/16/2024 Fouraker Hills Rehab and Nursing Center 1650 Fouraker Rd Jacksonville, FL 32221

F 0760 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some (pseudobulbar disorder), Trazodone (depression), Prednisone (steroid), Depakote (antianxiety), Ferrous sulfate (supplement), Fluticasone (Rhinitis), Lisinopril (HTN), Aspirin (anticoagulant), and they were documented as administered 10:53 and 10:57 AM. On 7/12/24 the following medications were scheduled to be administered at 5:00 PM, Depakote (antianxiety) and Trazodone (antidepressant), and they were documented as administered at 6:32 PM. On 7/12/24, the following medications were scheduled to be administered at 8:00 PM, Allopurinol (gout), Amlodipine (HTN), Donepezil (dementia), Rosuvastatin (hyperlipidemia), and they were documented as being administered at 11:38 PM. On 7/12/24, Nuedexta was scheduled to be administered at 9:00 PM, and it was documented as being administered at 11:38 PM. On 7/14/24, the following medications were scheduled to be administered at 5:00 PM, Trazodone and Depakote, and they were documented as being administered at 6:10 PM. On 7/14/24, the following medications were scheduled to be administered at 8:00 PM, Allopurinol, Amlodipine, Donepezil, Rosuvastatin, and they were documented as being administered at 9:21 PM. On 7/15/24, the following medications were scheduled to be administered at 9:00 AM, Nuedexta, Depakote, Trazodone, Aspirin, Lisinopril, Fluticasone, Ferrous sulfate, and they were documented as being administered at 11:44 AM. On 7/15/24, Risperdal (sun downing) were scheduled to be administered at 4:00 PM, and it was documented as being administered at 5:28 PM. On 7/15/24, the following medications were scheduled to be administered at 8:00 PM, Rosuvastatin, Donepezil, (documented as being administered at 10:28 PM). Amlodipine and Allopurinol, were documented as being administered at 6:28 PM. On 7/15/24, the following medications were scheduled to be administered at 9:00 PM, Trazodone (documented as being administered at 6:29 PM) and Nuedexta (documented as being administered at 10:28 PM). (Copy obtained) Further review of the medication administration audits for Resident #1 (6/13-6/17/2024), Resident #2, Resident #3, and Resident #6 (7/12-7/15/2024) revealed the following nursing staff (Employees: A, B, C, D, E, F, G, H, I, J, K, and L) had documented medication administration outside the policy statements of Page 1, Procedure, item #6. Medications are administered within one (1) hour before or after their prescribed time, unless otherwise specified (for example, before and after meal orders, at bedtime). A review of the employee roster, received on 7/15/24, revealed there were thirty-eight employees listed as either Registered Nurses (RN) or Licensed Practical Nurses (LPN). On 7/10/24, thirteen nurses had signed as having received an in-service education for Medication Administration. Employees: A, B, E, G, J, K, were identified as having received the training on July 105707 Page 5 of 7 105707 07/16/2024 Fouraker Hills Rehab and Nursing Center 1650 Fouraker Rd Jacksonville, FL 32221

F 0760 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 10, 2024, and were identified as employee's who had evidence of late documentation of medication administration. On 7/15/24 at 11:22 AM, an interview was conducted with Employee C, LPN, which revealed the she had been at facility a couple of months. Employee C confirmed that medications were to be given up to an hour before to an hour after the scheduled time and documentation of administration was to be done at the time the meds were given. She also confirmed that she had received an in-service on the medication administration policy during her orientation. On 7/15/24 at 11:48 AM, during an interview with Employee F, LPN, she confirmed the medication administration window was an hour before to an hour after the ordered schedule and that medications are to be documented at the time the medication has been taken by the resident. On 7/15/24 at 4:30 PM, an interview was conducted with the Director of Nursing (DON) regarding the facility's medication administration practices. During this time the medication administration audit for Resident #1 was reviewed with the DON. The report revealed there were three days where medication administration was documented outside the policy of one hour prior to one hour after scheduled time. The DON stated, she had already identified two nurses who weren't documenting medication administration at the time of administration and had done 1:1 education with those nurses. The DON denied having an official Performance Improvement Project regarding medication administration within the policy of one hour prior to one hour scheduled time. On 07/16/24 at 11:15 AM, an interview was conducted with Employee M, LPN, which revealed she had worked at the facility for a month and a half. Employee M confirmed that scheduled medications can be administered up to hour before or an hour after the medication is scheduled to be given and medication administration should be documented in the electronic record as soon as the medication is given. On 07/16/24 at 11:20 AM, an interview was conducted with Employee N, LPN, which revealed she had worked at the facility for two and a half months. Employee N confirmed that scheduled medications were to be administered an hour before to an hour after the medication is scheduled and medication administration should be documented immediately after giving the medication. On 07/16/24 at 11:25 AM, an interview was conducted with Employee G, RN, which revealed she had worked at the facility for approximately three weeks. Employee G confirmed that scheduled medication can be given an hour before to an hour after ordered time to be given and medication administration should be documented immediately after giving the medication. She stated she had recently received an in-service on medication administration. On 7/16/24 at 12:00 PM, a joint interview was conducted with the Administrator and DON regarding the facility's medication administration practices. The DON confirmed medication administration is to be done one hour prior to one after scheduled time and is to be documented as administered once resident has taken the medication. The DON stated that another in-service was going to be conducted regarding medication administration; since several staff members had been out ill due to COVID when the initial in-service was done on 7/10/24. A review of the facility's policy titled, Medication Administration (1/2024), revealed: Page 1, Procedure, item #6. Medications are administered within one (1) hour before or after their prescribed time, unless otherwise specified (for example, before and after meal orders, at bedtime). 105707 Page 6 of 7 105707 07/16/2024 Fouraker Hills Rehab and Nursing Center 1650 Fouraker Rd Jacksonville, FL 32221

F 0760 . Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 105707 Page 7 of 7