F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, and interview, the facility failed to ensure adequate provision of care and
services for activities of daily living, toileting services for two residents (#14 and #10) of sixteen sampled
residents. Findings included: 1.On 12/03/2025 at 12:48 p.m. an observation of Resident #14 was
conducted. The resident was in bed, covered up to neck, alert, and agreed to an interview. She stated she
could now transfer herself out of bed. When asked if she needed assistance with the bathroom use, she
stated when I got here, I did. I came in the evening before Thanksgiving. When asked about call bell light
response, if it was timely. She stated, the waits happen mostly at night. I was upset one night; I could not
transfer myself out of bed to go to the bathroom. I had to lay in my feces and urine for hours. I told the
medical records girl. I do not know her name. She said she would speak to people and see it did not
happen again. I could not walk. I had an arterial bypass in my leg; had incision; the pain was excruciating.A
review of Resident #14's clinical record, the admission Record, documented an admission of 11/26/2025.
Her diagnosis information included but was not limited to peripheral vascular disease, and chronic
obstructive pulmonary disease.A review of Resident #14's Medical Certification for Medicaid Long-Term
Care Services and Patient Transfer form (AHCA Form 3008), dated 11/26/2025, documented physical
function to be ambulates with assistance, 1 assistant.A review of Resident #14's admission Nursing
Comprehensive Evaluation, dated 11/27/2025, documented the admission on [DATE] at 17:43; A Brief
Interview for Mental Status (BIMs) score of 15, which meant the resident was cognitively intact; The
resident was documented to be interviewable. Resident's continence status showed, needs help with
toileting, incontinence care. Resident's toileting ability was requires staff assist of 1. The nursing summary:
Resident has two surgical incisions. One to right lower extremity with 12 staples intact, one upper right thigh
with 21 staples intact.Resident is alert and oriented X 3 and able to make needs known. Resident states
she is unable to bear weight to right lower extremity.The Baseline Care plan, dated 11/27/2025,
documented: Bowel and Bladder Needs-Initial Goals included: I will be kept clean, dry and odor free. Bowel
and Bladder tasks: Provide hands-on assist with toileting. A review of Review of Resident #14's
comprehensive Care Plan reflected: Focus area: Resident is at risk for falls and / or fall related injury r/t
(due to): generalized weakness, impaired balance, unsteady gait, requires staff assist with transfer and
ambulation, uses w/c (wheelchair) as primary mode of locomotion, receives psychotropic meds, initiated
12/01/2025. Interventions included: Provide incontinence care/ toileting per resident's needs, initiated
12/01/2025.A review of the comprehensive care plan revealed no focus area had been created for bowel
and bladder as of the date of survey, 12/03/2025.A review of Resident #14's, the Occupational Therapy
(OT), OT Evaluation & Plan of Treatment, dated 11/28/2025, showed Resident #14's baseline for toileting
on 11/28/2025 as Mod(A) (moderate assist). Pain with movement=8/10; Frequency=Intermittent; location
right lower leg and right groin; pain description/type: aching, cramping, and discomfort. Pain limits the
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
105712
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105712
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Healthcare & Rehabilitation Center
7501 38th Ave N
Saint Petersburg, FL 33710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
following functional activities: Walking. Clinical Impression: Patient currently presents with increased
weakness, unsteadiness, and pain causing her to require increased assistance with ADLs (activities of
Daily Living)/ IADLs, transfers, and functional mobility as well as putting her at an increased risk for falls.A
review of Resident #14's Toilet and Transfer documentation revealed the following assistance was provided
to the resident:11/26, 19:12: marked Dependent-helper does ALL of the effort. Resident does none of the
effort to complete the activity or, the assistance of 2 or more helpers is required for the resident to complete
the activity.11/27, 6:59: marked Not Applicable.11/27, 14:49: marked Dependent.11/27, 22:49: marked Not
Applicable.11/28, 14:49: marked Dependent.11/28, 18:06: marked Partial / moderate assistance.11/29,
6:59: marked Not Applicable.11/29, 14:54: marked Dependent.11/30, 14:35: marked Dependent.12/01,
14:23: marked Setup or clean-up assistance.12/01, 17:32: marked Not Applicable.12/02, 14:34: marked
Supervision or touching assistance12/02, 21:25: marked Independent12/03, 4:20: marked Supervision or
touching assistance.12:03, 13:10: marked Partial/ moderate assistance.Review of the toileting assistance
revealed eighteen (18) shifts (6 days X 3 (eight-hour shift) from 11/27 through 12/02. The staff documented
they provided toileting assistance eight times during the eighteen shifts.For the date of 11/30, the resident
was last documented to receive toileting assistance on 11/29 at 14:54, and then the next documentation
was 11/30 at 14:35.On 12/03/2025 at 2:50 p.m., an interview was conducted with the Medical Records
manager. She stated she had been the manager on duty on Sunday, 11/30. She stated she had gone
around and asked about Resident #14's status. She stated Resident #14 said she was wet and needed to
be changed. This was around 10:30 a.m. or 10:45 a.m. and her light was on. The Medical Records manager
said, she (Resident #14) said she was wet, she said she had redness on the back of her tail bone. I would
have changed her, but the aid went in and changed her. On 12/03/2025 at 3:23 p.m. a review of Resident
#14's ADL sheet, Toileting Transfer documentation was reviewed with the Regional Minimum Data Set
Coordinator. She said, should see documentation of assistance for the resident at least one time per shift.
During the interview, the Director of Nursing reviewed the ADL sheet, she stated Resident #14's toileting
assistance was documented to be one time per day, she said, that is what it appears to be. 2. On
12/03/2025 at 11:56 a.m. Resident #10 was observed in his room, self-propelling in a w/c, dressed in
seasonally appropriate clothing. He agreed to be interviewed. He stated the call bell in the bathroom works.
He stated he needed assistance using the bathroom. He confirmed he could use the call light. When asked
if staff answered the call bell light in a timely manner, he stated, no. He stated one lady is great, she knows
our schedule, others it can take 30-40 minutes, and others, not at all. A review of Resident #10's admission
Record, showed an admission in 09/2024. His diagnosis information included but not limited to heart failure
and Need for assistance with personal care. A review of Resident #10's BIMs summary score, dated
10/06/2025, documented a score of 15, which indicated the resident was cognitively intact. A review of
Resident #10's Care Plan revealed a focus area: Resident is noted to have actual skin impairment .
initiated, 06/05/2025. Focus area: (Resident) is at risk for falls and / or fall related injury r/t (due to)
generalized weakness, impaired balance, unsteady gait, requires staff assist with transfers and ambulation,
uses w/c as primary mode of location., initiated, 09/30/2024. Focus area: (Resident) has an alteration in
elimination AEB (as evidenced by): Is incontinent of bowel and bladder, . r/t (due to) decreased mobility,
side effects of meds, initiated, 06/22/2025. Interventions included: Provide hands on assistance with
toileting upon resident request and as needed, initiated, 06/22/2025. A review of Resident #10's ADL
documentation for Toilet Transfer for the dates of 11/04 through 12/02, which was 29 days, thus 29 x 3
(eight hour) shifts per day=87 shifts. The resident was documented to have received assistance 56 times.
Further review of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105712
If continuation sheet
Page 2 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105712
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Healthcare & Rehabilitation Center
7501 38th Ave N
Saint Petersburg, FL 33710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Toilet Transfer documentation revealed: On 11/06, 11/09, 11/12, 11/14, 11/15, 11/28, and 11/30, the
resident was documented to receive toileting assistance once during a 24-hour period. On 11/10 and 11/16,
the resident had no documentation of having received assistance with toileting services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105712
If continuation sheet
Page 3 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105712
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Healthcare & Rehabilitation Center
7501 38th Ave N
Saint Petersburg, FL 33710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, record review, and interview, the facility failed to ensure pharmacy services for
timely procurement of pain medication for one (#14) resident and failed to ensure a system of accurate
accounting of dispensed controlled substances for one (#14) resident of three residents reviewed for pain
medications.Findings included: 1. On 12/03/2025 at 12:48 p.m., an observation of Resident #14, in bed,
covers up to neck, alert, agreed to an interview. She stated upon admission to the facility, I could not walk. I
had an arterial bypass in my leg; had incision; the pain was excruciating. When I first came, it took me until
Monday, 12/01 to get medications. I was upset. They did not have hydrocodone. They could not find the
order. The doctor was out.A review of Resident #14's admission Record showed an admission date of
11/26/2025. Her diagnosis information included but not limited to atherosclerosis of native arteries of
extremities with claudication, peripheral vascular disease, and chronic obstructive pulmonary disease.A
review of Resident #14's admission Nursing Comprehensive Evaluation, dated 11/27/2025, showed a Brief
Interview for Mental Status (BIMs) score of 15, which meant the resident was cognitively intact; for pain,
she answered yes to have had pain, frequently with a level of 7 out of 10 scale. The nursing summary:
Resident has two surgical incisions. One to right lower extremity with 12 staples intact, one upper right thigh
with 21 staples intact.Resident is alert and oriented X 3 and able to make needs known. Resident states
she is unable to bear weight to right lower extremity.A review of the Baseline Care plan dated 11/27/2025
documented: Pain: Give pain medications as ordered; observe for effectiveness.A review of Resident #14's
Occupational Therapy (OT) Evaluation & Plan of Treatment, dated 11/28/2025, showed Resident #14's pain
assessment, Pain at rest=6/10; Frequency=intermittent; location: right lower leg and right groin; pain
description/ type: aching. Pain with movement=8/10; Frequency=Intermittent; location right lower leg and
right groin; pain description/type: aching, cramping, and discomfort. Pain limits the following functional
activities; Walking.Resident #14's record revealed a scanned in hard copy of a prescription for Norco 5
mg-325 mg oral tablet, PRN (as needed) pain, 1-2-tab (s) PO (by mouth) q (every) 4-6 hour for 7-day (s)
PRN pain, quantity of 30, signed and dated by the physician on 11/20/2025. The prescription revealed
initials at the bottom right corner with faxed 11/27, no time information was available.A review of Resident
#14's Medication Administration Record (MAR) for 11/2025, revealed a showed physician order: Evaluate
resident for pain by using appropriate pain scale: 0: No pain, 1-3: Mild pain, 4-6: Moderate pain; 7-10:
severe pain. Every shift for pain monitoring, order date 11/26/2025.A review of Resident #14's MAR showed
a physician order, Acetaminophen Tablet 325 mg, give 2 tablet by mouth every 4 hours as needed for
general discomfort. Not to exceed greater than 3000 mg in 24 hours, order date 11/26/2025.The resident
had the following documentation under this monitoring:11/26, 1948, pain level was 3.11/27, 1317, pain level
was 7.11/28, 1411, pain level was 7.A review of the Medication Monitoring Control Record for Resident
#14's Hydrocodone, the pharmacy label documented the medication was dispensed on 11/27/2025, a
quantity of 26. The Control form listed the following withdrawals for the medication, one pill each
recording:11/28, withdrawn at 0937; 1506; 2000.11/29, withdrawn at 0633; 12:56; 15:50.11/30, withdrawn at
1031; 1614 and 2228 (this entry had no nurse signature).12/01, withdrawn at 0400; 1200; 1800;
2300.12/02, withdrawn at 0749; 1600; 2100.12/03, withdrawn at 0108; 0818; 1309.Review of Resident #14's
medical record revealed no documentation of efforts made by the facility to obtain the Hydrocodone from
the time of admission, 11/26 at 17:43 until receipt on 11/28, more than 24 hours after admission time.A
review of the MAR, Hydrocodone-Acetaminophen oral tablet 5-325 Mg (Hydrocodone Acetaminophen),
give 1 tablet by mouth every 4 hours as needed for moderate to severe pain (5-10) for 14 days, order date
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105712
If continuation sheet
Page 4 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105712
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Healthcare & Rehabilitation Center
7501 38th Ave N
Saint Petersburg, FL 33710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
11/27/2025, 1234.The resident had the following medication administration documented under this order,
11/27, no administration was documented.11/28, 1035, pain level= 10; 1506, pain level= 9.11/29, 0633,
pain level= 5; 12:56, pain level= 911/30, 1031, pain level= 8; 16:14, pain level= 8; 2228, pain level= 712/01,
0359, pain level= 8; 0800, pain level= 8; 1200, pain level= 8; 1800= pain level= 8.12/02, 0749, pain level= 8;
1600, pain level= 8; 2100, pain level= 8.12/03, 0107, pain level= 8; 0818, pain level= 7; 1309, pain level= 7.
Comparing the MAR with the Medication Monitoring Control Record revealed the withdrawals on the
following dates had no record of documentation on the MAR.11/28 at 2000; 11/29 at 1550;12/01 at 2300.An
interview conducted on 12/03/2025 at 3:34 p.m. with the Director of Nursing (DON), she stated nursing staff
should document steps taken in order to get medication if an issue. When asked about pharmacy deliveries
times, she stated it varies, normally at least 2 times.At 3:50 p.m., the DON stated Resident #14's MAR and
the Medication Monitoring Control Record for the Hydrocodone did not match. During the interview, for
medication procurement for newly admitted residents, the DON stated the medications should be received
within a reasonable time frame. She stated she did not have a policy and procedure regarding that. The
Chief Nursing Consultant stated that a reasonable time would be the next pharmacy run.On 12/03/2025,
4:42 p.m., a phone interview was conducted with the facility's pharmacy consultant. Medications for new
admission should be at the facility by the next morning. There is plenty of opportunity, unless there is a
need for clarification. There are three deliveries per day. For schedule II medications, I do spot checks. The
control sheets should match the administration documentation. A review of the facility's Controlled
Substance Administration & Accountability policy and procedure, last revised 10/2023, documented the
policy: It is the policy of this facility to promote safe, high quality patient care, compliant with state and
federal regulations regarding monitoring the use of controlled substances. The facility will have safe guards
in place in order to prevent loss, diversion or accidental exposure. The compliance guidelines included: .g.
In all cases, the dose noted on the usage form or entered into the automated dispensing system must
match the dose recorded on the Medication Administration Record (MAR), Controlled Drug Record, or
other facility specified form and placed in the patient's medical record. i. The Controlled Drug Record is a
permanent medical record document and in conjunction with the MAR is the source for documenting any
patient-specific narcotic dispensed from the pharmacy.
Event ID:
Facility ID:
105712
If continuation sheet
Page 5 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105712
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Healthcare & Rehabilitation Center
7501 38th Ave N
Saint Petersburg, FL 33710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, and interview, the facility failed to ensure a safe, sanitary, and comfortable homelike
environment for 6 resident rooms (105, 110, 112, 205, 212, and 109) out of 16 rooms observed related to
absent caulking around commodes, discoloration on commodes, unclean resident room and bathroom
flooring, and discoloration on privacy curtain. Findings include: On 12/03/2025, at 9:10 a.m., a tour of the
facility was conducted. room [ROOM NUMBER], the resident's bathroom, the commode had no caulking
present. The flooring around the commode was darker than the rest of the flooring and presented as
unclean.room [ROOM NUMBER], two areas of orange-colored semi-dried sticky puddles, approximately
4-5 inches in circular size were observed on the resident's floor. The floor had clear glistening splotches
visible which presented to be sticky.room [ROOM NUMBER], the resident's bathroom, the caulking around
the base of the commode had an orangish brown color, the flooring around the commode extending out
approximately 12 inches had intermittent black, gray discolor build -up present. room [ROOM NUMBER],
the privacy curtain between bed A and B, approximately waist high, had a dark brownish red discolor mark
in the shape of a T approximately the size of a hand with two additional small discolor spots.room [ROOM
NUMBER], the resident bathroom, the commode was observed to have brownish marks on the outside of
the commode, the commode at the floor juncture was heavily discolored-dark black, brown color
approximately 1-3/4 inch in depth surrounding the base, and the floor surrounding the commode was
scattered with discolor marks. The floor was observed to be unclean in appearance. Underneath the toilet
seat, the inner edges had reddish brown matter present, dried in appearance.A corner molding, at the
bottom was observed to be detached from the wall and laying on the hallway floor at the entrance to the
100 hall.room [ROOM NUMBER], the resident's bathroom, the commode was observed not to have
caulking present at the base and floor juncture. The floor in the bathroom was heavily soiled with discolor
marks and use build up, a dark grayish brownish color, which presented as unclean. On 12/03/2025 at 3:00
p.m., an interview was conducted with the Maintenance Director. He stated he had worked for the facility for
seven weeks. He said he was still catching up on work orders that were put in before he was hired.
Event ID:
Facility ID:
105712
If continuation sheet
Page 6 of 7
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105712
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Healthcare & Rehabilitation Center
7501 38th Ave N
Saint Petersburg, FL 33710
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, and interview, the facility failed to ensure an effective pest control program to
maintain a pest free environment for two residents (#15 and #10) of sixteen sampled residents. Findings
included: On 12/03/2025, at 9:10 a.m., a tour of the facility was conducted. At 9:35 a.m., Resident #15's
room was observed. A line of tiny ants was observed crawling on the floor next to Resident #15's
nightstand. The floor was observed to have food debris present. Resident #15 was present and stated he
had seen a couple of ants on his bed.At 11:56 a.m. Resident #10 was interviewed in his room. He stated he
had seen ants in his bathroom by the window. He said he told them about them a long time ago. An
observation of the bathroom was conducted at this time; the windowsill had a line of tiny ants crawling just
below the sill.On 12/03/2025 at 3:00 p.m., an interview was conducted with the Maintenance Director. He
stated the pest control company comes every other Friday and every time the facility calls. He said he has
had complaints about bugs, and a rodent in the attic since he started working for the facility.A review of pest
control service invoices was conducted. The invoice, dated 11/19/2025, documented treatment to the
exterior for pest management, cockroaches, mosquitos, and ants. The invoice for 12/03/2025 showed an
inspection of all logbooks for reports of pests and found no reports. The invoice showed treatment for
exterior doors, kitchen, and common areas for pest prevention. No treatment for ants was mentioned. On
12/03/2025 at 3:48 p.m., an interview was conducted with the Environmental Service Manager (ESM). He
stated he had complaints about ants on Sunday, 11/30/2025. He had seen them in room [ROOM NUMBER]
due to a chocolate cookie on the floor. He stated room [ROOM NUMBER] had been deep cleaned on
12/01/2025. The ESM confirmed he could see where the ants were entering the room. He stated he did not
enter the ant sighting in the pest logbook. He said he thought the pest company came in the next day on
12/02/2025 or on 12/03/2025.A review of the policy titled Pest Control Program with a revision date of
4/10/2024 revealed the following: Policy: It is the policy of this facility to maintain an effective pest control
program that eradicates and contains common household pests and rodents. Definition: Effective pest
control program is defined as measures to eradicate and contain common household pest (e.g. bed bugs,
lice, roaches, ants, mosquitos, flies, mice, and rats). Policy Explanation and Compliance Guidelines: 3.
Facility will maintain a report system of issues that may arise in between scheduled visits with the outside
pest service and treat as indicated.Photographic evidence obtained.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105712
If continuation sheet
Page 7 of 7