F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Based on interviews, record reviews, and policy and procedure reviews, the facility failed to ensure
residents were free from medical neglect by failing to implement policies and procedures for neglect,
resident change in condition or status, and resident transportation safety for facility operated vehicles when
the facility transportation driver failed to notify the facility licensed medical staff of a resident change in
condition. Resident #1, while being transported to the facility in the facility transport van after attending a
physician appointment, stated she was out of oxygen, that she needed oxygen, was short of breath, and
experiencing chest pain. The facility transportation driver pulled off the interstate, did not notify the facility
licensed medical staff, asked Resident #1 if she wanted to return to the hospital/health facility, the resident
declined, stating she was okay. The transportation driver did not notify the facility licensed medical staff of
the resident declining medical care and services and continued to transport Resident #1 back to the facility.
Resident #1 suffered cardiac arrest and did not survive.
The facility's failure to implement their policies and procedures for Resident #1 led to a determination of
Immediate Jeopardy at a scope and severity of isolated, (J). The Nursing Home Administrator was notified
of the Immediate Jeopardy on January 19, 2024, at 12:13 PM. The Immediate Jeopardy began on January
3, 2024, and was removed on site on January 19, 2024.
Review of the Cleveland Clinic documentation titled, Hypoxia read, Hypoxia is low levels of oxygen in your
body tissues. It causes symptoms like confusion, restlessness, difficulty breathing, rapid heart rate, and
bluish skin. Many chronic heart and lung conditions can put you at risk for hypoxia. Hypoxia can be
life-threatening. If you are experiencing symptoms of hypoxia, call 911 or go to the nearest ER [emergency
room]. Hypoxia should be treated right away to prevent permanent organ damage.
(My.clevelandclinic.org/health/diseases/23063-hypoxia accessed on 1/18/2024)
Findings include:
Review of the facility medical record for Resident #1 documented the resident was admitted with diagnoses
of acute on chronic combined systolic congestive and diastolic congestive heart failure (with combined
congestive heart failure in systolic, ventricles cannot produce enough pressure in the contraction phase to
push blood into circulation, diastolic the ventricles cannot relax, expand, or fill with enough blood), RSV
(respiratory syncytial virus - is the most common cause of lower respiratory tract infections), pneumonia
unspecified organism, dysphasia following cerebral infarction (an area of dead tissue in the cerebrum
caused by an insufficiency for arterial or venous blood flow - resulting in an impairment in the production of
speech resulting from brain disease or damage) paroxysmal atrial fibrillation (rapid, erratic heart rate begins
suddenly and then stops on its own within
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 21
Event ID:
105717
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
seven days), acute myocardial infarction (heart attack), hemiplegia (paralysis of one side of the body) and
hemiparesis (one-sided muscle weakness) following cerebral infarction affecting left nondominant side,
repeated falls, ischemic cardiomyopathy (damaged heart muscle from a lack of blood flow), anemia,
atherosclerotic heart disease of native coronary artery without angina pectoris (silent heart ischemia),
presence of automatic implantable cardiac defibrillator (a pacemaker with the ability to recognize
abnormally fast cardiac rhythm and provide an immediate treatment which can be in the form of shock
therapy) presence of coronary angioplasty implant and graft (creates a new path for blood to flow around a
blocked or partially blocked artery), retinal detachment left eye, occlusion and stenosis of unspecified
carotid artery (the narrowing of the carotid arteries), major depressive disorder, idiopathic peripheral
autonomic neuropathy (nerve damage when the cause can't be determined), peripheral vascular disease
(reduced circulation of blood to a body part other than the brain or heart), essential primary hypertension
(high blood pressure), hyperlipidemia, acquired absence of right leg above the knee, acquired absence of
left leg below the knee, chronic obstructive pulmonary disease with acute exacerbation (sudden worsening
in airway function and respiratory symptoms in people with COPD), non ST elevation myocardial infarction
(a type of involving partial blockage of one of the heart arteries, causing reduced flow of oxygen-rich blood
to the heart muscle), type 2 diabetes mellitus with other circulatory complications, and acute respiratory
failure with hypoxia (impairment of gas exchange between the lungs and the blood causing a state in which
oxygen is not available in sufficient amounts).
Review of the physician orders dated 11/02/2023 Oxygen 3 liters PRN [as needed].
Review of the nursing progress note dated 1/03/2024 at 1430 [2:30 PM] read, Resident was being
transported from an appointment when the transport driver witnessed resident having a medical event. She
was lowered to the floor of the transport vehicle, lying sideways with her stumps facing the windshield and
her head facing the wall. 911 was called, the facility director and MD [Medical Doctor] were notified. She
was transferred into an ambulance to be transported to [name of a local hospital]. Multiple attempts made
by staff via telephone to reach family.
Review of the nursing progress note dated 1/03/2024 at 1530 [3:30 PM] read, Resident transported via TR
[Timberridge] transportation van to appointment at [name of the eye center] at the [location of the eye
center that is 48.3 miles from the facility; approximately a one-hour drive] at Approx [approximately] 8:45
AM for a 9:30 AM appointment time. Accompanied by driver. Notification made by driver when enroute to
return to the facility that resident c/o [complaint of] shortness of breath and chest pain, driver then pulled
over to assist resident and called 911. Driver states that he assisted her into a rescue position to assure her
comfort and safety until EMS [Emergency Medical Services] arrived. EMS arrived & escorted resident to
[name of local hospital]. Call received from [name of local hospital] to make notification to the facility of the
resident passing. Administration notified daughter of event and hospitalization.
During an interview on 1/16/2024 at 9:35 AM the Administrator stated, I'm not really sure about everything
that happened, or what was done. I'm sorry I was on vacation and just need to get myself up to speed with
everything that has been done. [The Administrator was notified of the event on 1/3/2024 at 2:02 PM].
During an interview on 1/16/2024 at 10:10 AM the Director of Nursing (DON) stated, I took [Staff A name's]
statement the day of the event and it was that [Resident #1's name] told him that she was out of oxygen,
and he pulled over and asked her if she wanted to go to the hospital and she said no she was fine. So, he
came back to Ocala and when he saw her in the wheelchair, the wheelchair was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 2 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
tilted, and she was slumped to her left side. He immediately pulled over and called 911. He did follow the
policy for transporting, when he recognized a medical emergency, he called 911. I don't think that he saw
her lack of oxygen as an emergency. We don't know if the oxygen was out or not. He wouldn't know how to
change an oxygen tank. We did not send any other tanks with her. But she is awake, alert and she stated
she didn't want to go so that is what he did, he honored her right to refuse to go to the hospital. I don't know
exactly what transport drivers have in education about emergencies. He is not able to assess a resident, he
does not have medical training to do that.
During an interview on 1/16/2023 at 11:30 AM the Administrator, in the presence of the DON stated, [Staff
A's name] was transporting [Resident #1's name] to her eye appointment, and she stated, I think I'm out of
oxygen, he pulled over and asked her if she wanted to go to the hospital and she said no, because she has
a BIMS [Brief Interview for Mental Status] of 15 [this score means cognition is intact], it was her right to
refuse to go. We have no way of knowing whether the oxygen tank was empty or not. We don't know
whether this contributed to the event. But once he did recognize an emergency, he did follow our policy for
transportation and did call 911. [Staff A's name] was trained on transport, and he followed the training. He is
not cardiopulmonary resuscitation [CPR] trained to my knowledge. We did not, after the investigation, think
that we needed to QAPI [Quality Assurance and Performance Improvement] this, she was of sound mind
and competent to make her decision not to get medical treatment. We did not do an Adhoc [from the Latin
and means for this] QAPI related to this. We did not do a Root Cause Analysis [RCA] to determine if there
were any other factors or breaks. She had the right to refuse treatment, it was her right to do that. We do
plan on discussing this during our next QAPI on the 25th.
During an interview on 1/16/2024 at 2:00 PM the Assistant Director of Nursing (ADON) stated, I did not
take care of her [Resident #1]. I was on the back end of the process, meaning I received the calls from the
Driver and the hospital that there was a medical event during transportation of [Resident #1's name]. I did
not speak with the nurse or the tech that took care of her before she left. All nurses should assess a
resident before they leave. When we send a resident out with oxygen, we should assess the tank before
they leave. I can't say that I know exactly how long the oxygen tanks are good for. I don't know if any other
tanks went with the resident when she left. I'm not sure if the driver would even know how to change the
oxygen tanks if they ran out of oxygen.
During an interview on 1/16/2024 at 2:40 PM Staff C, Certified Nursing Assistant (CNA) stated, Depending
on how early the appointment is 11-7 [shift] will get a resident up and dressed and start getting them
breakfast, if it's a later appointment I will do that. She [Resident #1] was already up and had eaten when I
got in [at 7:00 AM], she was in her wheelchair. I just made sure her oxygen tank was full. She always used
her oxygen, all the time, whether she was in bed or out of it. She would always pull the nasal cannula down
on her chin because her nose would dry out and then put it back in. I did not provide any extra tanks for her
transport that day. I actually didn't see her leave that morning, so I don't know what time she left out of the
building that day. When residents go to an appointment the nurses see them and give them the paperwork
to go to the appointment with them. I think they make sure the oxygen is full before transport takes them.
She seemed fine that morning her usual self.
During an interview on 1/16/2024 at 3:07 PM, Staff B, Licensed Practical Nurse (LPN) stated, I was just
coming on shift when I saw her [Resident #1]. I work starting at 7:00 [AM]. She was already dressed and up
in her wheelchair. I gave her the envelope for the appointment. She was wearing the oxygen when I saw
her. She always used oxygen, she didn't ever take off her oxygen, like she didn't use it PRN [as needed],
she used it continuously. I did not assess her oxygen level when I saw her. I
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 3 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
don't know how much was in the tank [oxygen]. Typically, I will check oxygen before residents go but I never
saw her leave. I have no idea when she left the building. I saw her at 7:30 [AM] or so and that's the last time
I saw her. I did not provide any further oxygen tanks for her to transport with. It is my usual habit to check
and verify that the oxygen is full. We do sometimes send patients to Gainesville for appointments, most
were in the area for her. I do not know how long oxygen tanks are good for. I should have made sure to see
her oxygen tank. Not everyone that goes out to an appointment uses oxygen.
Residents Affected - Few
During a telephone interview on 1/16/2024 at 6:00 PM, Staff A, Transport Driver stated, I brought [Resident
#1's name] up to her doctor's appointment in Gainesville and then she wanted to get something to eat so I
brought her to the food court in the mall. [Name of mall] up there in Gainesville. That was where her doctor
is, in the mall. We ate and then got in the van, we had just gotten on I [Interstate] 75 from [street location]
where the mall is when she said, 'I think I'm out of oxygen. I need some oxygen' and I asked her if she were
{sic} okay. She told me she was short of breath. I did pull off 75 and asked but she said she didn't want any
medical help. She said 'No I'm okay' to me and so I just drove on down to Ocala. She was talking to me,
and I would glance up into the mirror and she would be fidgeting with stuff. It was just after I got off 75 on
200 just before [name of a restaurant] that I saw her slumped in the wheelchair. She had not complained of
any shortness of breath or chest pain, she was just slumped over, not conscious at all. I pulled off and
called 911. I couldn't adjust her in the chair, so I unbuckled her and got her to the floor, after that the
paramedics came. I am a floor technician, that's my job and I also drive residents to their appointments. Not
everyone uses oxygen when they go. I really don't know nothing about that, nothing about oxygen. I don't
know how to change an oxygen tank. I have been doing the driving for a few years now, I think, since 2008.
I can't really remember what type of training I got then about it. I know I need to make sure the chairs are
strapped in and that if I have any kind of a medical emergency that I pull over and call 911. I do not have
any CPR training. I haven't gotten no additional training after this happened. I did not call any of the nurses
about the oxygen being out. I just tried to bring her back.
During an interview on 1/17/2024 at 12:29 PM Staff D, Certified Nursing Assistant/Unit Secretary stated, I
was assisting her because she was running late, so I called the doctor's office to see if it was okay to be
there late. She wanted me to check. I went to get her at her doorway. I told her it was okay for her to be
there later. I walked alongside her; she wanted me to pull up her blanket. I looked at her oxygen tank and it
was at green when I saw her. I didn't truly know if it was completely full. I helped load her in the van.
During an interview conducted on 1/17/2024 at 1:22 PM the Medical Doctor/Medical Director, stated, I was
under the understanding that she [Resident #1] was at an appointment and eating a [name of restaurant]
sandwich. She told the driver she thought that she was out of oxygen, and he asked her if she wanted to go
to the hospital and she said no. I do think she was stubborn, and I don't know if he could have convinced
her to go. I don't think we could force her to go. The driver is not trained to assess residents. She was a sick
lady with an EF [Ejection Fraction] of 20-25% [an indicator of heart strength. It measures the amount of
oxygen-rich blood pumped out to the body with each heartbeat. An EF of 20% is about one-third of the
normal ejection fraction. The heart is not pumping all the oxygen-rich blood the body needs], had an ACB
[aortocoronary bypass, a surgery that creates a new path for blood to flow around a blocked or partially
blocked artery in the heart], AICD [automatic implanted cardioverter-defibrillator, a device that helps when
there is a sudden loss of all heart activity, a condition called cardiac arrest], recent RSV [respiratory
syncytial virus, inflammation partially or completely blocks the airways] and pneumonia, also very severe
heart disease and peripheral vascular disease. She was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 4 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
using her oxygen and did need it all the time because of these things. She was hospitalized , I think, five
times last year. Her oxygen was PRN because sometimes she was not compliant in wearing it. But she did
need the oxygen based on her condition. But I understand that it was her right not to wear it if she didn't
want to.
Review of the nursing progress notes for the period of 9//2023 through 1/02/2024 documented two
occurrences of Resident #1 having concerns with oxygen. Dated 10/17/2023 at 17:41 [5:41 PM] read, While
assisting resident back to bed this afternoon. Resident oxygen released from the nose. When placing it
back in nose resident took it out and placed in one nares. Attempted to place back explained to her that it
wasn't in correctly. Resident replied 'I only keep it in one side because it makes me sneeze.' Explained to
her that she is not receiving the correct amount of oxygen but continue to place in one nares. Dated
11/13/2023 at 20:25 [8:25 PM] Patient has her O2 [oxygen] cannula out of her nose due to soreness in
nostrils. Declines to wear a mask.
During an interview on 1/17/2024 at 4:05 PM the Administrator stated, I don't want to determine what [Staff
A's name] perceived or did not perceive. He determined that she was fine, he stated that she did not want
to go to the hospital, and he thought she was fine. I know that when she had an actual emergency, he did
call 911. I can't say that her shortness of breath and chest pain was an emergency to [Staff A's name]. He
offered and she stated she did not want to go to the hospital. It was her right to refuse. When asked the
Administrator declined to answer if [Staff A's name] was able to assess the resident and able to determine if
Resident #1's name was having a medical emergency.
During an interview on 1/18/2023 at 10:09 AM the DON stated, I was here when [the Administrator's name]
got a phone call from [Staff A's name]. He was on the side of the road near [restaurant's name]. That is the
only call we got from [Staff A's name] that I know about. [Resident #1's name] was transported to [local
hospital name]. I was here when [Staff A's name] got back, and he was very upset, shook up. The oxygen
tank, well, I didn't look at the regulator when [Staff A's name] returned. I just heard it running, it was making
a sound. I did not photograph the oxygen tank and I did not look to see whether it was empty or not. I can't
say the tank was empty because I wasn't there, but she refused care all the time. So, it's not unusual for her
to refuse to do things. I don't know if she had capacity because I was not there with her. I was not in the van
with [Staff A's name] so I can't say that I know that she had shortness of breath or chest pain. I wasn't
there. But if she did per my Administrator's interview, then no one but [Staff A's name] was in the van with
the resident. He is not able to notify her of the consequences of not getting assessed, he would not be able
to explain to her that being without oxygen would or could have her in more problems or what the result of
not getting medical help would be. But we can't say she was out of oxygen, we don't know that, and we did
not look at the oxygen gauge when he returned. So, therefore I can't say that anything happened with her
oxygen, or that she was in any distress during the ride. I only have the statement that he gave me, and he
thought she was alright. I wasn't called by [Staff A's name] about any chest pain or shortness of breath, so I
can't tell you what I would have said to him. If a resident is short of breath and having chest pain, I would
tell them to get a nurse to evaluate the resident if they were in the building.
During an interview on 1/18/2024 at 10:20 AM the Administrator stated, All the information that I
documented during my interview with [Staff A's name] was accurate, he did state that she complained of
chest pain and shortness of breath the first time he pulled the van over. He did not call me, or anyone else
about the resident at that time, he asked the resident who has the capacity to self-determine if she wanted
to go to the hospital and she declined. So, he brought her back here. He told me she was fidgeting and
conversing with him during the trip. He did not tell me that she complained of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 5 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
pain when getting off 75, he told me exactly what I wrote. It was around 2 o'clock when [Staff A's name]
called me, it was so jumbled, he was frantic and upset. The information I understood at that time [Resident
#1's name] required and was sent to the hospital. I can't say because I wasn't with her that she had a
medical emergency any sooner than [Staff A's name] recognized it, I was not there. I think that he followed
our policies and procedures. I don't think he is able to discuss the consequences of not going to the
hospital. But according to [Staff A's name] she was fine during the transport, and he did what he was
supposed to do when she was slumped in the chair.
During an interview on 1/19/2024 at 1:50 PM Staff A, Transportation Driver /Floor Technician stated, She
[Resident #1] had chest pain and shortness of breath up in Gainesville and I asked but she said no she
didn't want to go to the doctors, back to there at the doctors. I did not call anyone when she had that pain. I
got no training on emergencies like that. I knew that I should call if we needed to call 911. I didn't know that
this was a problem, that that might cause her to die. It's been terrible. I feel so badly about it all, it is just
awful, every time I talk about this I just get feeling sad all over again. I never did ask her again if she wanted
to go to the hospital, just that one time. I didn't talk much to her on the way home, but I would glance up and
I would see that she was fidgeting in her chair, she was awake and when I glanced in Ocala, she was all
slumped over and the chair was tilted a little, she was tilted to her side. I had a hard time after I pulled over
getting her pulled in her seat, so I unbuckled her and moved her to the floor. She couldn't talk to me at all.
She didn't tell me that she was short of breath or having any chest pain again after being in Gainesville.
That's the only time she said that. She did not say it on the off ramp here in Ocala, she wasn't saying
anything. Well, I did know that it was serious her having pain and feeling that way, but she just said she
didn't want to go. I just wasn't trained to call for anything but an emergency. I didn't think this was that type
of an emergency. I'm not wanting to be a driver anymore.
Review of the facility time-line documented: 8:49 AM Resident observed by [Staff D's name, CNA/Unit
Secretary prior to departing facility for her appointment. [Staff D's name] states she verified that [Resident
#1's name's] oxygen e-tank was full at time of departure.
8:55 AM Resident was loaded into the Timberridge transportation van in her wheelchair. Both [Resident
#1's name] and her chair were secured.
8:55 - 9:45 AM Resident enroute to her appointment, no signs and symptoms of distress noted.
12:50 PM resident requested to stop for lunch prior to returning to the transportation van and returning to
the facility. At this time the driver states he did not notice any signs of distress.
1:00 PM resident is loaded back into the facility van and both she and her chair were secured prior to
getting on to the Interstate. Resident stated she believed her oxygen may have been out. Driver
immediately suggested that he return her to the health facility to be evaluated. Resident declined. Driver
continued to monitor resident during transport.
1:40 PM: Resident complained of chest pain and shortness of breath. Driver immediately pulled over called
911 EMS arrived and assumed responsibility of resident's care. [Approximately 4 hours and 51 minutes
after exit from the facility].
2:02 PM Administrator notified.
Review of a handwritten statement by Staff A, Transportation Driver/Floor Technician dated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 6 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
1/03/2024 as transcribed by the DON read, He stated that while transporting [Resident #1's name] back
from her eye appointment [Resident #1's name] was fidgeting with her wheelchair and stated she was out
of oxygen. He offered to return her to health facility and she declined. I looked back in the rearview mirror
she was fidgeting again she was leaned over to the right side chair was tilted I pulled over and called 911.
Review of the job description titled, Van Driver: General description: under general supervision, performs
various tasks relating to the transport of residents and passenger vans. Typical duties/responsibilities:
operates a passenger van safely and efficiently. Follows commonly scheduled routes or responds to
requests from facility supervisor or management for unscheduled pickups or drop offs. Assist residents in
boarding and exiting vehicle. Loads and unloads luggage, packages, or other items. Transmits and receives
messages per cell phone. Monitors traffic and weather conditions and notifies facility supervisor of potential
problems. Reports accidents or other safety situations to facility supervisor. Treats all residents and other
persons in a courteous friendly and professional manner. Also, may be required to perform other related
duties as requested. Essential functions: Must be able to perform other duties as necessary to ensure
resident safety.
Review of Resident #1's care plan read, Focus: [Resident #1's name] is at risk for return to hospital due to
SOB [shortness of breath], falls, CHF [congestive heart failure], COPD, RSV, PNA [pneumonia].
Interventions: Monitor labs and diagnostic test, monitor/document/report PRN any signs and symptoms of
CAD [coronary artery disease], chest pain or pressure especially with activity, heartburn, nausea, vomiting,
shortness of breath, excessive sweating, dependent edema, changes in cap [capillary] refill, color/warmth
of extremities, new or worsening agitation/delusions, notify MD as indicated. Focus: [Resident #1's name]
has congestive heart failure. Interventions: check breath sounds and monitor/document for labored
breathing, monitor/document for use of accessory muscles while breathing, check vital signs every shift,
notify MD of significant abnormalities, encourage adequate nutrition, offer small frequent feedings, give
cardiac medications as ordered, incentives spirometer as ordered, Lasix 40 milligram every two days BID
[twice a day] for CHF, monitor/document/report PRN any s/sx [signs and symptoms] of congestive heart
failure, periorbital edema, SOB upon exertion, cool skin, dry cough, distended neck veins, weakness,
weight gain unrelated to intake, crackles and wheezes upon auscultation, OXYGEN SETTINGS: per MD
orders, weigh per MD orders/ facility policy. Focus: [Resident #1' name] is on diuretic therapy related to
CHF. Interventions: Administer diuretic medications as ordered by physician. Focus: [Resident #1's name] is
on anticoagulant therapy r/t a-fib [atrial fibrillation - an irregular heart rhythm], h/o [history of] cva [cerebral
vascular accident], pvd [peripheral vascular disease. Interventions: Administer anticoagulant medications as
ordered by physician.
Review of the [Name of oxygen suppler] Standard Invoices dated 1/05/2024 and 1/16/2024 documented
the number of cylinders delivered with a material number of OX USPEAWBPLUS [OX USPEAWBPLUS
USP (United States Pharmacopeia) Medical Grade Oxygen, Size E High Pressure Aluminum Medical
Cylinder With Walk-O2 [oxygen]-Bout® Regulator, VIPR 1 [valve with integrated pressure regulator].
Review of the document provided by the facility titled, Approximate Hours Of Service For Oxygen Tanks
under E Tanks read, Liter flow per minute - 3. Full Cylinder 2,000 lbs. [pounds] 3 ¼ hours.
Review of the policy and procedure titled, Resident Transportation Safety (Facility Operated Vehicles) read,
Policy: Facility operated vehicles used for the purpose of resident transportation will be operated in a
manner that will minimize the risk of injury to residents and staff . 9. Each
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 7 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
van/facility operated vehicle shall have a telecommunication (cell phone) available to the driver to ensure
proper emergency communication. No driver shall use a telecommunication devise while the van is in
motion. 10. The driver of the van facility operated vehicle is to report any accident or incident (even if there
is no injury or property damage) to the facility administrator and to law enforcement as required by law. 11.
If an accident or incident occurs involving a resident that results in suspected or confirmed injury to the
resident or if there is a medical emergency involving a resident, emergency service should be requested by
calling 911. The administrator is to be notified as soon as possible after requesting assistance for the
resident. The administrator is to be notified as soon as possible after requesting assistance for the resident.
The van/facility operated vehicle should wait at the location for emergency services to arrive.
Review of the policy and procedure titled, Facility Operated Vehicle read, Policy: This policy is designed to
maximize employee and resident safety and minimize risk of injuries and property damage. Procedure . 8.
Facility operated vehicles shall have a telecommunication system available to the driver(s) to ensure proper
emergency communications.
Review of the policy and procedure titled, Abuse, Neglect, Exploitation & Misappropriation read, Policy: It is
the policy of this facility to take appropriate steps to prevent abuse (be it verbal, sexual, physical or mental),
neglect, exploitation and misappropriation and the occurrence of an injury of unknown source, and to
ensure that all alleged violations of Federal and/or State laws are reported immediately to the
Administrator, the Risk Manager, the Social Service Director, and the Director of Nursing. Procedure: The
facility shall take steps to prevent, detect, and report suspected maltreatment: 7. Investigation: A thorough
investigation will be conducted. The Abuse Coordinator/designee will initiate the procedures for conducting
the investigation. The investigation will include: a. They type of allegation, b. What occurred, when, where
and to whom? By whom? Get a physical description or identify the alleged perpetrator if possible, c.
Describe the injury and any treatment, d. Interview witnesses separately; interview caregivers, roommates;
get statements; observe/document demeanor; include names, addresses, and phone numbers of actual
witnesses .f. Obtain signed statement from alleged perpetrator, if possible .h. Describe action taken to
protect resident .l. If neglect is alleged, identify staff, length of time, and outcome to resident .o. Review any
meds that may cause resident to bruise easily or be R/T [related to] nature of the injury .q. Review nurse's
notes and other records for information about the incident. Upon completion of the investigation, the facility
should prepare a summary report of the findings and conclusions, including any actions taken by the
facility. 8. Corrective action: The facility shall make all reasonable efforts to determine the cause of the
suspected maltreatment and take corrective action consistent with the investigation findings to eliminate
any ongoing danger to the resident or other residents. Definitions: Neglect: Neglect is failure of the facility,
its employees or service providers to provide goods and services to a resident that are necessary to avoid
physical harm, pain, mental anguish, or emotional distress.
Review of the policy and procedure titled, Nursing - Change in a Residents Condition or Status read, Policy:
The facility shall promptly notify the resident, his or her Attending Physician, and representative of changes
in the residence medical/mental condition and/or status (e.g., changes in level of care, billing/payments,
resident rights, etc.). In the event of a medical emergency, the facility will notify the attending physician
and/or call 911 according to the resident's advanced directives.
The Immediate Jeopardy (IJ) was removed on site on 1/19/24, after the receipt of an acceptable IJ removal
plan. Review of the Removal Plan dated 1/19/24 documented the facility has initiated the following
steps[TRUNCATED]
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 8 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Immediate
jeopardy to resident health or
safety
Based on interviews, resident record reviews, and review of the policies and procedures, the facility
administration failed to administer the facility in a manner that enables it to use its resources effectively and
efficiently to attain and maintain the highest practicable physical well-being of each resident and to prevent
medical neglect when the facility failed to implement policies and procedures for neglect, resident change in
condition or status, and resident transportation safety for facility operated vehicles; the facility transportation
driver failed to notify the facility licensed medical staff of a resident change in condition. Resident #1, while
being transported to the facility in the facility transport van after attending a physician appointment, stated
she was out of oxygen, that she needed oxygen, was short of breath, and experiencing chest pain. The
facility transportation driver pulled off the interstate, did not notify the facility licensed medical staff, asked
Resident #1 if she wanted to return to the hospital/health facility, the resident declined, stating she was
okay. The transportation driver did not notify the facility licensed medical staff of the resident declining
medical care and services and continued to transport Resident #1 back to the facility.
Residents Affected - Few
Resident #1 suffered cardiac arrest and did not survive.
The facility's failure to implement their policies and procedures for Resident #1 led to a determination of
Immediate Jeopardy at a scope and severity of isolated, (J). The Nursing Home Administrator was notified
of the Immediate Jeopardy on January 19, 2024, at 12:13 PM. The Immediate Jeopardy began on January
3, 2024, and was removed on site on January 19, 2024.
Review of the Cleveland Clinic documentation titled, Hypoxia read, Hypoxia is low levels of oxygen in your
body tissues. It causes symptoms like confusion, restlessness, difficulty breathing, rapid heart rate, and
bluish skin. Many chronic heart and lung conditions can put you at risk for hypoxia. Hypoxia can be
life-threatening. If you are experiencing symptoms of hypoxia, call 911 or go to the nearest ER [emergency
room]. Hypoxia should be treated right away to prevent permanent organ damage.
(My.clevelandclinic.org/health/diseases/23063-hypoxia accessed on 1/18/2024)
Findings include:
Review of the Position Description Administrator read, Basic Function: Responsible for directing the overall
operation of the facilities activities in accordance with current applicable federal, state and local standards,
guidelines and regulations and as directed by the governing board and for ensuring that the highest degree
of quality patient/resident care is maintained at all times. Characteristic Duties and Responsibilities:
Essential Functions: 1. Establish and direct the implementation of written policies and procedures that
reflect the goals and objectives of the facility. (Includes personnel policies, patient/resident care policies,
procedure manuals, position descriptions, etc.) 2. Assist in the development and implementation of
departmental policies and procedures, and establish a rapport in and between departments so that each
can see the importance of teamwork. 3. Ensure that all personnel, patients/residents, visitors, and the
general public follow established policies and procedures. 4. Interpret the facility's policies and procedures
to personnel, patients/residents, family members, visitors, etc. as may become necessary. 5. Review
policies and procedures periodically, at least annually, and make changes as necessary to ensure
compliance with current regulations are being continually maintained. 6. Ensure that patients'/residents'
rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights,
including the right
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 9 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
to wage complaints, are well established and maintained at all times .Marginal Functions: 1. Responsible for
the overall quality assessment and improvement program and the coordination of quality assessment and
improvement activities . 9. Review and check competence of the work force and make necessary
adjustments/corrections as required or that may become necessary.
Review of the Position Description Director of Nursing (DON) read, Basic Function: Responsible for
effective overall management of the Nursing Department and coordination with other disciplines to provide
quality care to all patients/residents. Characteristic Duties and Responsibilities: Essential Functions: 1.
Supports and practices the philosophy, objectives and standards of the Department of Nursing and
participates in the revision of these as necessary to ensure quality care to all patients/residents. 2.
Coordinates interdisciplinary patient/resident care management efforts .6. Ensures a safe and sanitary
environment for patients/residents, employees, and visitors .8. Assumes full responsibility for the operation
and management of the facility in the temporary absence of the Facility Administrator or as directed by the
Administrator .Coordinates interdisciplinary patient/resident care management efforts. 1. Provides direction
as to format and approach to patient/resident care management. 2. Ensures implementation of resident
care planning format to comply with patients/residents needs and various regulatory agency requirement. 3.
Coordinate requirements and cooperates with all other departments in providing a favorable physical,
social, and emotional environment for all patients/residents.
Review of the Medical Director Services Agreement read, 3. Medical Director of Facility. During the Term,
Physician agrees to serve as Medical Director for Facility: During the Term, Physician agrees to perform
services identified on Exhibit A attached hereto and incorporated herein by reference.
Review of Exhibit A, Medical Director Services read, 1. Visit facility as often as needed to effectively
perform the services which shall be at least once monthly and document each visit in writing. 2. Develop,
implement, and evaluate resident care policies, procedures and guidelines, based on the current standards
of practice, and collaborate with Facility leadership, staff, and other practitioners and consultants regarding
the following: a. admissions, discharges, infection control, safety, restraints, fall risks, pain management,
significant weight loss or gain, psychotropic medications, physician privileges and practices, responsibilities
of non-physician health care workers and other aspects of residence care to ensure adequate and
comprehensive services. b. accidents and incidents, use of medications, use and release of clinical
information, ancillary services such as laboratory, radiology, and pharmacy and overall quality of care. c.
providing a continuity of care and an adequate medical record system. d. the safe and effective use of
medications to meet the needs of residents; . k. medical and clinical concerns and issues that affect
resident care, medical care, or quality of life, or are related to the provision of services by physicians or
other licensed healthcare practitioners .5. Advise and consult with the Facility Administrator regarding: a.
Facility's ability to meet the residents' needs and opportunities for future resident care programs .f.
improving performance of medical services as an integral part of improving Facility's performance. 6. Direct
and Coordinate: a. the medical care in Facility and ensure that Facility is providing appropriate care as
required.
Review of the Position Description Assistant Director of Nursing read, Basic Function: Assists the Director
of Nursing in the overall management of the Department of Nursing .Characteristic Duties and
Responsibilities: Essential Functions: 1. Assist in ensuring quality nursing care to all residents/patients.
Supports and practice the philosophy nursing objectives and standards of the Department of Nursing .5.
Assists in ensuring a safe and sanitary environment for patients/residents, employees and visitors .
Minimum Performance Standards: Assist in ensuring quality nursing care to all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 10 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
patients/residents. Supports and practices the philosophy, nursing objectives and standards of the
Department of Nursing. Performance in the following areas is acceptable when: 2. Participates in the
implementation of the patient/resident care planning process to comply with patient/resident needs and
regulatory agency requirements.
Review of the facility medical record for Resident #1 documented the resident was admitted with diagnoses
of acute on chronic combined systolic congestive and diastolic congestive heart failure (with combined
congestive heart failure in systolic, ventricles cannot produce enough pressure in the contraction phase to
push blood into circulation, diastolic the ventricles cannot relax, expand, or fill with enough blood), RSV
(respiratory syncytial virus - is the most common cause of lower respiratory tract infections), pneumonia
unspecified organism, dysphasia following cerebral infarction (an area of dead tissue in the cerebrum
caused by an insufficiency for arterial or venous blood flow - resulting in an impairment in the production of
speech resulting from brain disease or damage) paroxysmal atrial fibrillation (rapid, erratic heart rate begins
suddenly and then stops on its own within seven days), acute myocardial infarction (heart attack),
hemiplegia (paralysis of one side of the body) and hemiparesis (one-sided muscle weakness) following
cerebral infarction affecting left nondominant side, repeated falls, ischemic cardiomyopathy (damaged heart
muscle from a lack of blood flow), anemia, atherosclerotic heart disease of native coronary artery without
angina pectoris (silent heart ischemia), presence of automatic implantable cardiac defibrillator (a
pacemaker with the ability to recognize abnormally fast cardiac rhythm and provide an immediate treatment
which can be in the form of shock therapy) presence of coronary angioplasty implant and graft (creates a
new path for blood to flow around a blocked or partially blocked artery), retinal detachment left eye,
occlusion and stenosis of unspecified carotid artery (the narrowing of the carotid arteries), major
depressive disorder, idiopathic peripheral autonomic neuropathy (nerve damage when the cause can't be
determined), peripheral vascular disease (reduced circulation of blood to a body part other than the brain or
heart), essential primary hypertension (high blood pressure), hyperlipidemia, acquired absence of right leg
above the knee, acquired absence of left leg below the knee, chronic obstructive pulmonary disease with
acute exacerbation (sudden worsening in airway function and respiratory symptoms in people with COPD),
non ST elevation myocardial infarction (a type of involving partial blockage of one of the heart arteries,
causing reduced flow of oxygen-rich blood to the heart muscle), type 2 diabetes mellitus with other
circulatory complications, and acute respiratory failure with hypoxia (impairment of gas exchange between
the lungs and the blood causing a state in which oxygen is not available in sufficient amounts).
Review of the physician orders dated 11/02/2023 Oxygen 3 liters PRN [as needed].
Review of the nursing progress note dated 1/03/2024 at 1430 [2:30 PM] read, Resident was being
transported from an appointment when the transport driver witnessed resident having a medical event. She
was lowered to the floor of the transport vehicle, lying sideways with her stumps facing the windshield and
her head facing the wall. 911 was called, the facility director and MD [Medical Doctor] were notified. She
was transferred into an ambulance to be transported to [name of a local hospital].
Review of the nursing progress note dated 1/03/2024 at 1530 [3:30 PM] read, Resident transported via TR
[Timberridge] transportation van to appointment at [name of the eye center] at the [location of the eye
center that is 48.3 miles from the facility; approximately a one-hour drive] at Approx [approximately] 8:45
AM for a 9:30 AM appointment time. Accompanied by driver. Notification made by driver when enroute to
return to the facility that resident c/o [complaint of] shortness of breath and chest pain, driver then pulled
over to assist resident and called 911. Driver states that he assisted her into a rescue position to assure her
comfort and safety until EMS [Emergency Medical Services]
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 11 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
arrived. EMS arrived & escorted resident to [name of local hospital]. Call received from [name of local
hospital] to make notification to the facility of the resident passing. Administration notified daughter of event
and hospitalization.
During an interview on 1/16/2024 at 9:35 AM the Administrator stated, I'm not really sure about everything
that happened, or what was done. I'm sorry I was on vacation and just need to get myself up to speed with
everything that has been done. [The Administrator was notified of the event on 1/3/2024 at 2:02 PM].
During an interview on 1/16/2024 at 10:10 AM the Director of Nursing (DON) stated, I took [Staff A name's]
statement the day of the event and it was that [Resident #1's name] told him that she was out of oxygen,
and he pulled over and asked her if she wanted to go to the hospital and she said no she was fine. So, he
came back to Ocala and when he saw her in the wheelchair, the wheelchair was tilted, and she was
slumped to her left side. He immediately pulled over and called 911. He did follow the policy for
transporting, when he recognized a medical emergency, he called 911. I don't think that he saw her lack of
oxygen as an emergency. We don't know if the oxygen was out or not. He wouldn't know how to change an
oxygen tank. We did not send any other tanks with her. But she is awake, alert and she stated she didn't
want to go so that is what he did, he honored her right to refuse to go to the hospital. I don't know exactly
what transport drivers have in education about emergencies. He is not able to assess a resident, he does
not have medical training to do that.
During an interview on 1/16/2023 at 11:30 AM the Administrator, in the presence of the DON, stated, [Staff
A's name] was transporting [Resident #1's name]to her eye appointment, and she stated, I think I'm out of
oxygen, he pulled over and asked her if she wanted to go to the hospital and she said no, because she has
a BIMS [Brief Interview for Mental Status] of 15 [this score means cognition is intact], it was her right to
refuse to go. We have no way of knowing whether the oxygen tank was empty or not. We don't know
whether this contributed to the event. But once he did recognize an emergency, he did follow our policy for
transportation and did call 911. [Staff A's name] was trained on transport, and he followed the training. He is
not cardiopulmonary resuscitation [CPR] trained to my knowledge.
During an interview on 1/16/2024 at 2:00 PM the Assistant Director of Nursing (ADON) stated, I did not
take care of her [Resident #1]. I was on the back end of the process, meaning I received the calls from the
Driver and the hospital that there was a medical event during transportation of [Resident #1's name]. I can't
say that I know exactly how long the oxygen tanks are good for.
During an interview on 1/16/2024 at 3:07 PM, Staff B, Licensed Practical Nurse (LPN) stated, I was just
coming on shift when I saw her [Resident #1]. I work starting at 7:00 [AM]. She was already dressed and up
in her wheelchair. She always used oxygen, she didn't ever take off her oxygen, like she didn't use it PRN,
she used it continuously. I do not know how long oxygen tanks are good for.
During a telephone interview on 1/16/2024 at 6:00 PM, Staff A, Transport Driver stated, I brought [Resident
#1's name] up to her doctor's appointment in Gainesville and then she wanted to get something to eat so I
brought her to the food court in the mall. [Name of mall] up there in Gainesville. That was where her doctor
is, in the mall. We ate and then got in the van, we had just gotten on I [Interstate] 75 from [street location]
where the mall is when she said, 'I think I'm out of oxygen. I need some oxygen' and I asked her if she were
{sic} okay. She told me she was short of breath. I did pull off 75 and asked but she said she didn't want any
medical help. She said 'No, I'm okay' to me and so I just drove on down to Ocala. She was talking to me,
and I would glance up into the mirror
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 12 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
and she would be fidgeting with stuff. It was just after I got off 75 on 200 just before [name of a restaurant]
that I saw her slumped in the wheelchair. She had not complained of any shortness of breath or chest pain,
she was just slumped over, not conscious at all. I pulled off and called 911. I couldn't adjust her in the chair,
so I unbuckled her and got her to the floor, after that the paramedics came. I am a floor technician, that's
my job and I also drive residents to their appointments. Not everyone uses oxygen when they go. I really
don't know nothing about that, nothing about oxygen. I don't know how to change an oxygen tank. I have
been doing the driving for a few years now, I think, since 2008. I can't really remember what type of training
I got then about it. I know I need to make sure the chairs are strapped in and that if I have any kind of a
medical emergency, that I pull over and call 911. I do not have any CPR training. I haven't gotten no
additional training after this happened. I did not call any of the nurses about the oxygen being out. I just
tried to bring her back.
During an interview conducted on 1/17/2024 at 1:22 PM the Medical Doctor/Medical Director, stated, I was
under the understanding that she [Resident #1] was at an appointment and eating a [name of restaurant]
sandwich. She told the driver she thought that she was out of oxygen, and he asked her if she wanted to go
to the hospital and she said no. I do think she was stubborn, and I don't know if he could have convinced
her to go. I don't think we could force her to go. The driver is not trained to assess residents. She was a sick
lady with an EF [Ejection Fraction] of 20-25% [an indicator of heart strength. It measures the amount of
oxygen-rich blood pumped out to the body with each heartbeat. An EF of 20% is about one-third of the
normal ejection fraction. The heart is not pumping all the oxygen-rich blood the body needs], had an ACB
[aortocoronary bypass, a surgery that creates a new path for blood to flow around a blocked or partially
blocked artery in the heart], AICD [automatic implanted cardioverter-defibrillator, a device that helps when
there is a sudden loss of all heart activity, a condition called cardiac arrest], recent RSV [respiratory
syncytial virus, inflammation partially or completely blocks the airways] and pneumonia, also very severe
heart disease and peripheral vascular disease. She was using her oxygen and did need it all the time
because of these things.
During an interview on 1/17/2024 at 4:05 PM the Administrator stated, I don't want to determine what [Staff
A's name] perceived or did not perceive. He determined that she was fine, he stated that she did not want
to go to the hospital, and he thought she was fine. I know that when she had an actual emergency, he did
call 911. I can't say that her shortness of breath and chest pain was an emergency to [Staff A's name]. He
offered and she stated she did not want to go to the hospital. It was her right to refuse. When asked the
Administrator declined to answer if [Staff A's name] was able to assess the resident and able to determine if
Resident #1's name was having a medical emergency.
During an interview on 1/18/2023 at 10:09 AM the DON stated, I was here when [the Administrator's name]
got a phone call from [Staff A's name]. He was on the side of the road near [restaurant's name]. That is the
only call we got from [Staff A's name] that I know about. [Resident #1's name] was transported to [local
hospital name]. I was here when [Staff A's name] got back, and he was very upset, shook up. The oxygen
tank, well, I didn't look at the regulator when [Staff A's name] returned. I just heard it running, it was making
a sound. I did not photograph the oxygen tank and I did not look to see whether it was empty or not. I can't
say the tank was empty because I wasn't there, but she refused care all the time. So, it's not unusual for her
to refuse to do things. I don't know if she had capacity because I was not there with her. I was not in the van
with [Staff A's name] so I can't say that I know that she had shortness of breath or chest pain. I wasn't
there. But if she did per my Administrator's interview, then no one but [Staff A's name] was in the van with
the resident. He is not able to notify her of the consequences of not getting assessed, he would not be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 13 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
able to explain to her that being without oxygen would or could have her in more problems or what the
result of not getting medical help would be. But we can't say she was out of oxygen, we don't know that,
and we did not look at the oxygen gauge when he returned. So, therefore I can't say that anything
happened with her oxygen, or that she was in any distress during the ride. I only have the statement that he
gave me, and he thought she was alright. I wasn't called by [Staff A's name] about any chest pain or
shortness of breath, so I can't tell you what I would have said to him. If a resident is short of breath and
having chest pain, I would tell them to get a nurse to evaluate the resident if they were in the building.
During an interview on 1/18/2024 at 10:20 AM the Administrator stated, All the information that I
documented during my interview with [Staff A's name] was accurate, he did state that she complained of
chest pain and shortness of breath the first time he pulled the van over. He did not call me, or anyone else
about the resident at that time, he asked the resident who has the capacity to self-determine if she wanted
to go to the hospital and she declined. So, he brought her back here. He told me she was fidgeting and
conversing with him during the trip. He did not tell me that she complained of pain when getting off 75, he
told me exactly what I wrote. It was around 2 o'clock when [Staff A's name] called me, it was so jumbled, he
was frantic and upset. The information I understood at that time [Resident #1's name] required and was
sent to the hospital. I can't say because I wasn't with her that she had a medical emergency any sooner
than [Staff A's name] recognized it, I was not there. I think that he followed our policies and procedures. I
don't think he is able to discuss the consequences of not going to the hospital. But according to [Staff A's
name] she was fine during the transport, and he did what he was supposed to do when she was slumped in
the chair.
During an interview on 1/19/2024 at 1:50 PM Staff A, Transportation Driver /Floor Technician stated, She
[Resident #1] had chest pain and shortness of breath up in Gainesville and I asked but she said no she
didn't want to go to the doctors, back to there at the doctors. I did not call anyone when she had that pain. I
got no training on emergencies like that. I knew that I should call if we needed to call 911. I didn't know that
this was a problem, that that might cause her to die. I never did ask her again if she wanted to go to the
hospital, just that one time. I didn't talk much to her on the way home, but I would glance up and I would see
that she was fidgeting in her chair, she was awake and when I glanced in Ocala, she was all slumped over
and the chair was tilted a little, she was tilted to her side. I had a hard time after I pulled over getting her
pulled in her seat, so I unbuckled her and moved her to the floor. She couldn't talk to me at all. She didn't
tell me that she was short of breath or having any chest pain again after being in Gainesville. That's the
only time she said that. She did not say it on the off ramp here in Ocala, she wasn't saying anything. Well, I
did know that it was serious her having pain and feeling that way, but she just said she didn't want to go. I
just wasn't trained to call for anything but an emergency. I didn't think this was that type of an emergency.
Review of the facility time-line documented: 8:49 AM Resident observed by [Staff D's name, CNA/Unit
Secretary prior to departing facility for her appointment. [Staff D's name] states she verified that [Resident
#1's name's] oxygen e-tank was full at time of departure.
8:55 AM Resident was loaded into the Timberridge transportation van in her wheelchair. Both [Resident
#1's name] and her chair were secured.
8:55 - 9:45 AM Resident enroute to her appointment, no signs and symptoms of distress noted.
12:50 PM resident requested to stop for lunch prior to returning to the transportation van and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 14 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
returning to the facility. At this time the driver states he did not notice any signs of distress.
Level of Harm - Immediate
jeopardy to resident health or
safety
1:00 PM resident is loaded back into the facility van and both she and her chair were secured prior to
getting on to the Interstate. Resident stated she believed her oxygen may have been out. Driver
immediately suggested that he return her to the health facility to be evaluated. Resident declined. Driver
continued to monitor resident during transport.
Residents Affected - Few
1:40 PM: Resident complained of chest pain and shortness of breath. Driver immediately pulled over called
911 EMS arrived and assumed responsibility of resident's care. [Approximately 4 hours and 51 minutes
after exit from the facility].
2:02 PM Administrator notified.
Review of a handwritten statement by Staff A, Transportation Driver/Floor Technician dated 1/03/2024 as
transcribed by the DON read, He stated that while transporting [Resident #1's name] back from her eye
appointment [Resident #1's name] was fidgeting with her wheelchair and stated she was out of oxygen. He
offered to return her to health facility and she declined. I looked back in the rearview mirror she was
fidgeting again she was leaned over to the right side chair was tilted I pulled over and called 911.
Review of the job description titled, Van Driver: General description: under general supervision, performs
various tasks relating to the transport of residents and passenger vans. Typical duties/responsibilities:
Transmits and receives messages per cell phone. Reports accidents or other safety situations to facility
supervisor .
Review of Resident #1's care plan read, Focus: [Resident #1's name] is at risk for return to hospital due to
SOB [shortness of breath], falls, CHF [congestive heart failure], COPD, RSV, PNA [pneumonia].
Interventions: Monitor labs and diagnostic test, monitor/document/report PRN any signs and symptoms of
CAD [coronary artery disease], chest pain or pressure especially with activity, heartburn, nausea, vomiting,
shortness of breath, excessive sweating, dependent edema, changes in cap [capillary] refill, color/warmth
of extremities, new or worsening agitation/delusions, notify MD as indicated. Focus: [Resident #1's name]
has congestive heart failure. Interventions: check breath sounds and monitor/document for labored
breathing, monitor/document for use of accessory muscles while breathing, check vital signs every shift,
notify MD of significant abnormalities, encourage adequate nutrition, offer small frequent feedings, give
cardiac medications as ordered, incentives spirometer as ordered, Lasix 40 milligram every two days BID
[twice a day] for CHF, monitor/document/report PRN any s/sx [signs and symptoms] of congestive heart
failure, periorbital edema, SOB upon exertion, cool skin, dry cough, distended neck veins, weakness,
weight gain unrelated to intake, crackles and wheezes upon auscultation, OXYGEN SETTINGS: per MD
orders, weigh per MD orders/ facility policy. Focus: [Resident #1' name] is on diuretic therapy related to
CHF. Interventions: Administer diuretic medications as ordered by physician. Focus: [Resident #1's name] is
on anticoagulant therapy r/t a-fib [atrial fibrillation - an irregular heart rhythm], h/o [history of] cva [cerebral
vascular accident], pvd [peripheral vascular disease. Interventions: Administer anticoagulant medications as
ordered by physician.
Review of the [Name of oxygen suppler] Standard Invoices dated 1/05/2024 and 1/16/2024 documented
the number of cylinders delivered with a material number of OX USPEAWBPLUS [OX USPEAWBPLUS
USP (United States Pharmacopeia) Medical Grade Oxygen, Size E High Pressure Aluminum Medical
Cylinder With Walk-O2 [oxygen]-Bout® Regulator, VIPR 1 [valve wiht integrated pressure regulator].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 15 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Review of the document provided by the facility titled, Approximate Hours Of Service For Oxygen Tanks
under E Tanks read, Liter flow per minute - 3. Full Cylinder 2,000 lbs. [pounds] 3 ¼ hours.
Review of the policy and procedure titled, Resident Transportation Safety (Facility Operated Vehicles) read,
Policy: Facility operated vehicles used for the purpose of resident transportation will be operated in a
manner that will minimize the risk of injury to residents and staff . 9. Each van/facility operated vehicle shall
have a telecommunication (cell phone) available to the driver to ensure proper emergency communication.
No driver shall use a telecommunication devise while the van is in motion. 10. The driver of the van facility
operated vehicle is to report any accident or incident (even if there is no injury or property damage) to the
facility administrator and to law enforcement as required by law. 11. If an accident or incident occurs
involving a resident that results in suspected or confirmed injury to the resident or if there is a medical
emergency involving a resident, emergency service should be requested by calling 911. The administrator
is to be notified as soon as possible after requesting assistance for the resident. The van/facility operated
vehicle should wait at the location for emergency services to arrive.
Review of the policy and procedure titled, Facility Operated Vehicle read, Policy: This policy is designed to
maximize employee and resident safety and minimize risk of injuries and property damage. Procedure . 8.
Facility operated vehicles shall have a telecommunication system available to the driver(s) to ensure proper
emergency communications.
Review of the policy and procedure titled, Abuse, Neglect, Exploitation & Misappropriation read, Policy: It is
the policy of this facility to take appropriate steps to prevent abuse (be it verbal, sexual, physical or mental),
neglect, exploitation and misappropriation and the occurrence of an injury of unknown source, and to
ensure that all alleged violations of Federal and/or State laws are reported immediately to the
Administrator, the Risk Manager, the Social Service Director, and the Director of Nursing. Procedure: The
facility shall take steps to prevent, detect, and report suspected maltreatment: 7. Investigation: A thorough
investigation will be conducted. The Abuse Coordinator/designee will initiate the procedures for conducting
the investigation. The investigation will include: a. They type of allegation, b. What occurred, when, where
and to whom? By whom? Get a physical description or identify the alleged perpetrator if possible, c.
Describe the injury and any treatment, d. Interview witnesses separately; interview caregivers, roommates;
get statements; observe/document demeanor; include names, addresses, and phone numbers of actual
witnesses .f. Obtain signed statement from alleged perpetrator, if possible .h. Describe action taken to
protect resident .l. If neglect is alleged, identify staff, length of time, and outcome to resident .o. Review any
meds that may cause resident to bruise easily or be R/T [related to] nature of the injury .q. Review nurse's
notes and other records for information about the incident. Upon completion of the investigation, the facility
should prepare a summary report of the findings and conclusions, including any actions taken by the
facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 16 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on interviews, resident record reviews, and review of policies and procedures, the facility failed to
utilize the Quality Assessment and Performance Improvement (QAPI) process to investigate, develop and
implement an effective performance improvement plan (PIP) when the facility transportation driver failed to
notify the facility licensed medical staff of a resident change in condition. Resident #1, while being
transported to the facility in the facility transport van after attending a physician appointment, stated she
was out of oxygen, that she needed oxygen, was short of breath, and experiencing chest pain. The facility
transportation driver pulled off the interstate, did not notify the facility licensed medical staff, asked Resident
#1 if she wanted to return to the hospital/health facility, the resident declined, stating she was okay. The
transportation driver did not notify the facility licensed medical staff of the resident declining medical care
and services and continued to transport Resident #1 back to the facility.
Resident #1 suffered cardiac arrest and did not survive.
The facility's failure to develop and implement appropriate plans of action to identify and correct process
failures of providing emergency care and services for Resident #1 led to a determination of Immediate
Jeopardy at a scope and severity of isolated (J). The Nursing Home Administrator was notified of the
Immediate Jeopardy on January 19, 2024, at 12:13 PM. The Immediate Jeopardy began on January 3,
2024, and was removed on site on January 19, 2024.
Review of the Cleveland Clinic documentation titled, Hypoxia read, Hypoxia is low levels of oxygen in your
body tissues. It causes symptoms like confusion, restlessness, difficulty breathing, rapid heart rate, and
bluish skin. Many chronic heart and lung conditions can put you at risk for hypoxia. Hypoxia can be
life-threatening. If you are experiencing symptoms of hypoxia, call 911 or go to the nearest ER [emergency
room]. Hypoxia should be treated right away to prevent permanent organ damage.
(My.clevelandclinic.org/health/diseases/23063-hypoxia accessed on 1/18/2024)
Findings include:
Review of the facility medical record for Resident #1 documented the resident was admitted with diagnoses
of acute on chronic combined systolic congestive and diastolic congestive heart failure (with combined
congestive heart failure in systolic, ventricles cannot produce enough pressure in the contraction phase to
push blood into circulation, diastolic the ventricles cannot relax, expand, or fill with enough blood), RSV
(respiratory syncytial virus - is the most common cause of lower respiratory tract infections), pneumonia
unspecified organism, dysphasia following cerebral infarction (an area of dead tissue in the cerebrum
caused by an insufficiency for arterial or venous blood flow - resulting in an impairment in the production of
speech resulting from brain disease or damage) paroxysmal atrial fibrillation (rapid, erratic heart rate begins
suddenly and then stops on its own within seven days), acute myocardial infarction (heart attack),
hemiplegia (paralysis of one side of the body) and hemiparesis (one-sided muscle weakness) following
cerebral infarction affecting left nondominant side, repeated falls, ischemic cardiomyopathy (damaged heart
muscle from a lack of blood flow), anemia, atherosclerotic heart disease of native coronary artery without
angina pectoris (silent heart ischemia), presence of automatic implantable cardiac defibrillator (a
pacemaker with the ability to recognize abnormally fast cardiac rhythm and provide an immediate treatment
which can be in the form of shock therapy) presence of coronary angioplasty implant and graft (creates a
new path for blood to flow around a blocked or partially blocked artery), retinal detachment left eye,
occlusion and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 17 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
stenosis of unspecified carotid artery (the narrowing of the carotid arteries), major depressive disorder,
idiopathic peripheral autonomic neuropathy (nerve damage when the cause can't be determined),
peripheral vascular disease (reduced circulation of blood to a body part other than the brain or heart),
essential primary hypertension (high blood pressure), hyperlipidemia, acquired absence of right leg above
the knee, acquired absence of left leg below the knee, chronic obstructive pulmonary disease with acute
exacerbation (sudden worsening in airway function and respiratory symptoms in people with COPD), non
ST elevation myocardial infarction (a type of involving partial blockage of one of the heart arteries, causing
reduced flow of oxygen-rich blood to the heart muscle), type 2 diabetes mellitus with other circulatory
complications, and acute respiratory failure with hypoxia (impairment of gas exchange between the lungs
and the blood causing a state in which oxygen is not available in sufficient amounts).
On 1/3/2024 at approximately 8:45 AM, Resident #1 was transported to a 9:30 AM appointment by a facility
transport driver, Staff A, in the facility van to a medical appointment 48.3 miles from the facility. Resident #1
had one oxygen e-tank. Following the appointment, the Staff A and Resident #1 had lunch in the mall
where the medical appointment was. On the return trip home, after just getting on the interstate, Resident
#1 told Staff A that she thought she was out of oxygen. When Staff A asked if she was okay, Resident #1
said she was short of breath and had chest pain but did not want medical help. Staff A continued on toward
the facility. The transport driver saw her fidgeting in her chair. When Staff A pulled off the interstate to go to
the facility, he noticed Resident #1 was slumped in her chair. Staff A called 911 at approximately 1:40 PM.
[Approximately 4 hours and 51 minutes after exit from the facility]. (Cross Reference F600)
During an interview on 1/16/2024 at 9:35 AM the Administrator stated, I'm not really sure about everything
that happened, or what was done. I'm sorry I was on vacation and just need to get myself up to speed with
everything that has been done. [The Administrator was notified of the event on 1/3/2024 at 2:02 PM].
During an interview on 1/16/2023 at 11:30 AM the Administrator, in the presence of the DON stated, [Staff
A's name] was transporting [Resident #1's name]to her eye appointment, and she stated, I think I'm out of
oxygen, he pulled over and asked her if she wanted to go to the hospital and she said no, because she has
a BIMS [Brief Interview for Mental Status] of 15 [this score means cognition is intact], it was her right to
refuse to go. We have no way of knowing whether the oxygen tank was empty or not. We don't know
whether this contributed to the event. But once he did recognize an emergency, he did follow our policy for
transportation and did call 911. [Staff A's name] was trained on transport, and he followed the training. He is
not cardiopulmonary resuscitation [CPR] trained to my knowledge. We did not, after the investigation, think
that we needed to QAPI [Quality Assurance and Performance Improvement] this, she was of sound mind
and competent to make her decision not to get medical treatment. We did not do an Ad Hoc [from the Latin
and means for this] QAPI related to this. We did not do a Root Cause Analysis [RCA] to determine if there
were any other factors or breaks. She had the right to refuse treatment, it was her right to do that. We do
plan on discussing this during our next QAPI on the 25th.
Review of the policy and procedure titled, Quality Management read, Vision Statement: This facility will
create a caring and nurturing environment, focused on professionalism and excellence in service delivery.
The facility strives to be the provider of choice as well as the employer of choice in our community. Purpose:
Through quality assurance and performance improvement (QAPI), the facility will take a proactive approach
to continually improving care and services for our residents. The facility will involve residents, staff, and
other partners to realize our vision of being both the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 18 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
provider and the employer of choice in this community. To do this, all employees will participate in ongoing
QAPI efforts to support our mission of providing quality focused care, one resident at a time. Guiding
Principles: The facility will use QAPI to make decisions and improve the day-to-day operations. QAPI will
include all employees, every department, and all services provided. QAPI focuses on systems and
processes, rather than individuals. The facility will have a culture that encourages, rather than punishes,
staff who identify errors or system breakdowns . The facility will make decisions based on data, which will
include the input and experiences of caregivers, residents, health care partners, families and other
stakeholders. The facility will set goals for performance and measures progress toward those goals. The
desired outcome of QAPI in the facility is to improve quality of care and the enhanced quality of life of our
residents. Policy: The Administrator is responsible for the quality assessment and assurance committee for
the facility. The facility will have an internal Quality Assurance and Performance Improvement Program
designed to provide a comprehensive approach to ensuring high quality care and services. The QA&A
[Quality Assurance & Assessment] Committee, referred to as the QAPI Committee, will meet at least
monthly and will utilize the 5 Elements of QAPI which are: 1. Design and scope - ongoing program and is
comprehensive, dealing with the full range of services offered by the facility. The QAPI program will address
all systems of care and management practices, aiming for safety and high quality while emphasizing
autonomy and choice in daily life for residents. It utilizes the best available evidence to define and measure
goals. 2. Governance and Leadership - the governing body (administration of the facility) will develop a
culture of seeking input from facility staff, residents, and families while assuring adequate resources to
conduct QAPI efforts. QAPI will be a priority and will include setting expectations around safety, quality,
rights, choice, and respect by balancing safety with resident-centered rights and choice. 3. Feedback, Data
Systems and Monitoring - the facility will put systems in place to monitor care and services through the use
of multiple sources. Feedback systems will incorporate input from staff, residents, families, and others.
Performance Indicators will monitor a wide range of care and outcomes and findings will be compared to
benchmarks or targets established for performance. 4. Performance Improvement Projects (PIP's) - involves
gathering information systematically and intervening for improvement with a written work plan by the project
team and a timeline. 5. Systematic Analysis and Systematic Action - the facility will model and promote
systems thinking, practice root cause analysis and take action at the systems level. Composition and duties
of the QAPI Committee: the facility administrator and Department Leaders will create an environment that
promotes quality improvement and involves all caregivers. The residents, families and staff will be
encouraged to bring quality concerns forward to the Committee without fear of reprisal. The committee will
be expected to build effective teamwork among departments and caregivers, emphasizing effective
communication across shifts and between departments. The Committee is comprised of: Medical Director,
Administrator (serving as Chairperson), Director of Nursing, Risk Manager, Safety Committee Leader, Care
Plan Coordinator, Activity Director, Social Service Director, Food Service Manager, Maintenance
Supervisor, Laundry/Housekeeping Supervisor, Infection Control Preventionist, Other Facility Staff, Guests
or Designees as indicated. 2. The Committee will identify opportunities for improvement as well as
recommend, implement, monitor and evaluate changes. The Committee will address all systems of care
and management practices, aiming for safety and high quality while emphasizing autonomy and choice in
daily life for residents. It utilizes the best available evidence to define and measure goals. 3. The Committee
will obtain data from multiple sources, including Performance Indicators which are benchmarked, and will
incorporate input from staff, residents, families, and others as appropriate. 4. The Committee will charter
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 19 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Performance Improvement Projects (PIP's) to provide concentrated efforts to address a particular problem
areas identified in one part of the facility or facility wide. The facility conducts PIPs to examine and improve
care or services by gathering information systematically to clarify issues and intervening for improvement.
5. The facility will be proficient in the use of Root Cause Analysis to determine how identified problems may
be caused or exacerbated and will look across all involved systems to prevent future events and promote
sustained improvement programs. 6. Once the root cause has been established, changes or corrective
actions tightly linked to the root cause will be implemented. These changes or corrective measures should
offer long term solutions to the problem, and must be achievable, objective, and measurable. 7. The
Committee will review Performance Improvement Projects each month to monitor and provide feedback to
sustain continuous improvement.
The Immediate Jeopardy (IJ) was removed on site on 01/19/2024, after the receipt of an acceptable IJ
removal plan. Review of the Removal Plan dated 01/19/2024 documented the facility has initiated the
following steps to ensure proper utilization of the QAPI process. 1/17/24 Ad Hoc QAPI meeting held to
discuss a resident change in status while being transported from a Physician appointment. QAPI committee
completed root cause analysis with the following findings: Facility did not ensure resident was supplied with
sufficient oxygen (E tanks) for the duration of the trip. Facility failed to educate driver to notify the facility or
emergency personnel of any changes in resident status at the time of the change. QAPI committee
completed: All staff education on abuse and neglect. Oxygen Transportation Education for LPNs and RNs.
Transport Driver education to call emergency personnel in the even {sic} of any resident change of status.
Transportation Driver training in American Heart Association CPR, First Aide and Transportation Safety.
Transportation Policies and Procedure update for RN, LPN, Drivers, Administrative Staff. An Ad Hoc QAPI
meeting was held again on 1/19/24 to review the IJ template and approved the final remediation plan. The
plan was approved as written. Facility alleges compliance with immediate jeopardy removal on 1/19/24.
Review of the Internal Risk Management and Quality Assurance Performance Improvement Program
Meeting Minutes dated 1/17/24 documented the Administrator, DON, Medical Director, Care Plan
Coordinator, Activity Director, Social Service Director, CDM/Food Service Director, Maintenance
Supervisor, Laundry/HKPG [housekeeping], Infection Control Preventionist and four additional staff
members signed as attending the meeting. On the agenda of the meeting was resident change in status
while being transported from a physician's appointment. Review of the Root Cause Analysis (RCA): TR Transport documented it was completed dated 01/17/2024. Review of the In-Service Record titled,
Re-Education on Resident Transportation Safety Policies and Procedures documented five (5) staff signed
as having attended the training completed on 01/19/2024. Three staff were transport drivers, the other two
staff members consisted of the Human Resource Director and the Maintenance Director. During interviews
it was stated they attended for the education of the required training. The Maintenance Director oversees
the transport drivers. Review of the American CPR Care Association cards documented 3 of 3
transportation drivers completed AED, Adult, Child, Infant CPR & AED Training (BLS) on 01/18/2024.
Review of the In-Service Record dated 1/5/2024-ongoing, completed 1/19/2024, titled, Oxygen Safety,
Ensure that residents leaving the facility with oxygen have a full tank per MD [Medical Doctor] orders
documented 67 licensed staff, 32 CNAs [Certified Nursing Assistants], the Maintenance Director, and
Human Resource Director signed as attending the training. Review of the In-Service Record documented
the [NAME] Clerk signed attending training titled, Transportation Arrangements. Observations were
conducted on 01/19/2024 of two residents, being administered oxygen, being transported to physician
appointments. A check list was completed for the residents and a licensed nurse attended with each
transport. Review of the Internal Risk Management and Quality
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105717
If continuation sheet
Page 20 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Timberridge Nursing & Rehabilitation Center
9848 SW 110th St
Ocala, FL 34481
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Assurance Performance Improvement Program Meeting Minutes dated 01/19/2024 documented the
Administrator, Director of Nursing, Medical Director, Infection Control Preventionist, and an additional staff
person, was in attendance and the Removal Plan was approved. Interviews were conducted with two of
three of the transportation drivers, the Maintenance Director, the Human Resources Director, regarding
transportation safety policy and procedures and oxygen tanks and safety. Interviews were conducted with
24 CNAs, and 16 licensed who stated they had completed training on abuse, neglect, exploitation, oxygen
safety, and the oxygen tanks.
Event ID:
Facility ID:
105717
If continuation sheet
Page 21 of 21