F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to act on a change in condition in a timely manner for 3 of 3
residents reviewed for hospitalizations (Residents #8, #52, and #89).
The findings included:
A review of the facility's policy and procedure on Notification of Change in Condition, revised 09/21/17,
documented: The nurse to notify the attending physician and resident Representative when there is a
significant change in the patient. The nurse to complete an evaluation of the patient/resident. Document the
evaluation in the medical records. Licensed Practical Nurse (LPN) will notify the Registered Nurse (RN) on
shift with a suspected change of condition of a resident observed by that LPN, to complete an assessment.
The nurse will contact the physician. In the event that the attending physician does not respond in a
reasonable amount of time, the Medical Director may be contacted. If the Medical Director does not
respond, call 911 and document in the medical record.
1. Resident #8 was admitted to the facility on [DATE] with diagnoses which included seizures and dementia.
A comprehensive assessment dated [DATE] documented the resident as severe cognitive impairment, and
required extensive to total two-person assist with activities of daily living. Resident #8 was care planned for
a seizure disorder, with interventions included: Post seizure treatment, seizure documentation, and seizure
precautions.
Record review revealed a progress note dated 08/08/22 at 9:04 AM, that documented the resident was
extremely sweaty, eyes closed, skin warm to touch, post seizure, and body flaccid. Vital signs were taken,
oxygen was administered. The doctor, assistant director of nursing (ADON), and family notified. Awaiting
orders from the doctor.
No further documentation of Resident #8's condition was found.
A progress note dated 08/08/22 at 6:38 PM (over 8 hours later) documented orders were obtained to
transfer Resident #8 to the emergency room for evaluation as family requested. The resident was
transferred to the emergency room.
An interview was conducted with the ADON on 08/18/22 at 10:00 AM. The ADON acknowledged the lack of
documentation of Resident #8's condition/evaluation. The ADON further acknowledged Resident #8's
change in condition was not responded to in a reasonable amount of time.
2. Resident #52 was admitted to the facility on [DATE]. A comprehensive assessment dated [DATE]
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
105795
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
documented the resident was cognitively intact and required extensive to total one to two-person assist with
activities of daily living.
A record review revealed a physician order to transfer Resident #52 to the hospital on [DATE]. Further
review of the records revealed no corresponding progress note or assessment of the resident's condition.
The last documentation of the resident was a progress note dated 08/08/22 at 3:00 PM.
An interview was conducted with the ADON on 08/18/22 at 10:00 AM. The ADON acknowledged the above.
3. Resident #89 was admitted to the facility on [DATE].
A progress note dated 04/29/22 at 9:53 PM documented the resident was transferred to the hospital around
5:30 PM. Family was notified.
Further review of Resident #89's record did not reveal any documentation of the resident's condition or
reason for transfer.
An interview was conducted with the ADON on 08/18/22 at 10:00 AM. The ADON acknowledged the above.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 2 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to maintain the facility in a clean, comfortable and home like
environment on 1 of 2 units (200 unit).
The findings included:
An environmental tour was conducted on 08/17/22 at 11:30 AM with the Plant Operations Director and
House Keeping Manager. The following was observed:
1. room [ROOM NUMBER] had missing slates on window blinds, bathroom light fixture with debris and
insect carcasses, and air conditioner unit with dust and debris.
2. room [ROOM NUMBER] air conditioner unit with dust and debris, bathroom floor border separating.
3. room [ROOM NUMBER] air conditioner unit with dust and debris, paint on wall peeling, bathroom floor
border separating, and bathroom paint peeling.
4. room [ROOM NUMBER] air conditioner unit with dust and debris, bathroom floor tiles loose.
room [ROOM NUMBER] air conditioner unit with dust and debris, walls with nails and stains.
The Plant Operations Director and House Keeping Manager acknowledged the above.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 3 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide ADL (Activities of Daily Living) Care in
the form of shower per resident's preference and according to determined schedule for 1 of 4 residents
reviewed for ADLs, (Resident #42).
Residents Affected - Few
The findings included:
Resident #42 was admitted to the facility for current stay on 10/19/20. According to a Quarterly Minimum
Data Set (MDS), dated [DATE], Resident #42 had a Brief Interview for Mental Status (BIMS) score of 8,
indicating 'moderately impaired'. The MDS documented that Resident #42 required Extensive to limited
assistance and 'one person physical assist' for Activities of Daily Living (ADLs) with the exception of eating
and locomotion on unit. The assessment documented that Resident #42 required 'Physical help in part of
bathing activity' with 'One person physical assist' and that the resident was ambulatory with the use of a
walker and/or a wheelchair. The assessment documented that Resident #42 was 'always incontinent' of
urine and bowel. Resident #42's diagnoses at the time of the assessment included: Anemia, Hypertension,
Diabetes Dementia, Chronic Lung disease, Obesity, personal history of UTI, History of falling, Cataract.
Resident #42's care plan, initiated on 04/11/22, documented, [Resident #42] has an ADL self-care
performance deficit r/t Activity Intolerance, Limited self Mobility, dementia, decreased motivation. s/p Covid.
The goals of the care plan were documented as:
o Staff will keep resident appropriately groomed & dressed daily w/ pt participation w/ simple tasks, thru
next review. 04/11/22 with a target date of 09/12/22
o Maintain balance and current level of strength, (75 feet) through next review date 07/01/22 with a target
date of 09/12/22.
Interventions to the care plan included:
o Ambulatory to bathroom with assist and RW to maintain strength and balance (atleast 3 x week).
o Maintain safety & dignity w/ cares.
o Side Rails:: 1/4 bilateral upper side rails to promote independence in bed.
o BATHING/SHOWERING: Check nail length and trim and clean on bath day and as necessary. Report any
changes to the nurse.
o BATHING/SHOWERING: Provide sponge bath when a full bath or shower cannot be tolerated.
o BATHING/SHOWERING: The resident requires (Extensive assistance) by (1) staff with
(bathing/showering) (Schedule/Request) and as necessary.
o BATHING/SHOWERING:Per resident requested schedule and routine.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 4 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
o BED MOBILITY: The resident requires (Extensive assistance) by (1) staff to turn and reposition in bed
(daily) and as necessary.
o TRANSFER: The resident requires (Extensive assistance) by (1) staff to move between surfaces (daily)
and as necessary.
Residents Affected - Few
During an interview with Resident #42, on 08/15/22 at 12:33 PM, when asked about being provided a bath
or shower, Resident #42 replied, They said that I had COVID 2 months ago and they put me in another
room with another woman that had COVID 19 and I haven't been showered since then. It's been three
months at least. They clean me in the bed every morning. I would rather have a tub bath.
Resident #42's Shower schedule documented resident's shower days as being every Monday, Wednesday
and Friday on the 7-3 shift.
On 08/18/22 at 9:27 AM, an observation was made of the shower room on the first floor, located behind the
nurse's station with full sized sit in tub. It was noted that, upon turning on the water to tub/shower, the tub
basin did not hold and the water only came out of the hand-held shower attachment.
During an interview, on 08/18/22 at 9:31 AM, with Staff J, RN/UM and the Director of Nursing (DON) when
asked about the concern with the tub, Staff J stated that it is used for showers. The DON stated that they
can accommodate tub bath if resident requests.
During an interview, on 08/18/22 at 9:37 AM, with the Plant Operations Director, when asked about the tub
basin not holding water and water only coming out of the hand-held shower, the Plant Operations Director
replied, I was told that they don't use the tub. Since I have been here, it has never been used. The Plant
Operations Director stated that he had been working at the facility for 4 years. If they request it, they ask me
to plug it to fill it up with water. No resident requested that or they (the nurses and CNAs) would let me
know.
During an interview, on 08/18/22 at 10:41 AM, with Staff B, CNA, when asked about when Resident #42
was most recently given a bath or shower, Staff B replied, this morning, she was supposed to have one, but
she has a doctor's appointment and I will give her a shower when she gets back. Staff B further stated,
(she) never asked for tub bath. Tuesday she said the she didn't want a shower. She is one person transfer I
have never tried to get her in the tub.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 5 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide restorative services to 4 of 4 residents
reviewed for Restorative care (Residents #59, #20, #79, and #21).
The findings included:
A review of the facility's policy Restorative Nursing Services, revised 08/24/17, documented: Restorative
Nursing will be provided to residents as indicated upon evaluation to assist in achieving the highest
practicable level of physical functioning as possible. Therapy may refer a resident to restorative upon
discharge from therapy services as deemed appropriate. Restorative programs provided by Restorative
Nursing Assistants will be documented each time the program is provided on the Restorative Tracking
Form. A weekly restorative nursing assistant note will also be completed weekly on the progress of the
program on the restorative Tracking Form. Restorative programming will be included in the resident written
plan of care.
1.) Resident #59 was admitted to the facility on [DATE] with multiple readmissions. A comprehensive
assessment dated [DATE] documented the resident as severely cognitive impaired, and required total
two-person assist with activities of daily living (ADL). The assessment further documented Resident #59
had no restorative services and required no braces/splints.
Record review revealed Resident #59 was care planned for ADL self-care performance deficit and limited
range of motion. An intervention included bilateral knee braces during the day, hip brace at night, and right
elbow splint 6 hours a day.
Resident #59 was observed on 08/15/22 at 9:30 AM in bed. Right upper extremity was observed
contracted. There was no brace/splint in place. Pillows were tucked under the resident's knees. There was
no splint or brace in place.
Resident #59 was observed on 08/15/22 at 12:30 PM in bed being fed. Right upper extremity was observed
contracted. There was no brace/splint in place. Pillows were tucked under the resident's knees. There was
no splint or brace in place.
Resident #59 was observed on 08/15/22 at 3:00 PM in bed. Right upper extremity was observed
contracted. There was no brace/splint in place. Pillows were tucked under the resident's knees. There was
no splint or brace in place.
Resident #59 was observed on 08/16/22 at 10:00 AM anf 2:00 PM in bed. Right upper extremity was
observed contracted. There was no brace/splint in place. Pillows were tucked under the resident's knees.
There was no splint or brace in place.
Resident #59 was observed on 08/17/22 at 9:30 AM in bed. Right upper extremity was observed
contracted. There was no brace/splint in place. Pillows were tucked under the resident's knees. There was
no splint or brace in place.
An interview was conducted with Staff H, a Certified Nurse Assistant (CNA), on 08/17/22 at 12:00 PM. Staff
H stated she used to be restorative CNA, but since the pandemic (03/20) has been pulled to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 6 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the floor for duties. Staff H stated there was no restorative aid, and as she knew it, it was delegated to the
resident's primary care CNA. Staff H stated she does not have an assigned floor or rooms, she floats as
needed. Surveyor inquired of any splints/braces required for Resident #59. Staff H stated she remembered
the resident had splints at one time, and the resident was able to get up into a wheel chair, but the resident
was too contracted to sit up in a wheel chair at this time. Staff H located a splint/brace in the back of a
bottom drawer of the resident's room. Staff H stated it was an elbow splint, and stated she would apply.
An interview was conducted with the Director of Rehabilitation on 08/17/22 at 4:30 PM. The Director stated
it was the resident's primary CNA's responsibility to apply splints/braces. The Director stated Resident #59
was last discharged from physical therapy (PT) services on 09/14/21, and occupational therapy on
09/21/21. The Director further stated Resident #59 was discharged to restorative services for range of
motion and splinting.
A review of a Therapy Communication to Restorative Nursing Program dated 09/15/21 documented:
Current Functional Status- dependent bed mobility and transfers, dependent activities of daily living,
dependent feeding, and hoyer lift transfer.
Problems/Needs- maintain joint mobility and reduce risks for contractures.
Recommendations- apply knee braces throughout daytime and hip brace for night time every day, passive
range of motion bilateral upper extremities, passive range of motion bilateral lower extremities, passive
range of motion right wrist/hand/elbow, don right resting hand splint for 6 hours a day, don right elbow splint
for 6 hours a day.
The Director presented an attendance log for training on brace schedule on 09/10/21. The summary stated:
Resident #59 was to wear both knee braces throughout the day time and the hip brace throughout night
time to avoid increased contractions. Monitor skin throughout day and night and notify nursing if swelling,
pain, or skin redness. The attendance log had 4 CNAs and 1 RN's signature (Staff H was in attendance).
No documentation of training for Resident #59's right elbow brace. The Director stated she would do an
evaluation on the resident for services.
Further review of Resident #59's record did not reveal any documentation of any passive range of motion or
splints applied since discharge from therapy services to restorative.
An interview was conducted with the Director of Rehabilitation on 08/18/22 at 10:00 AM. The Director
stated Resident #59 had a significant increase in contractors, and would resume PT and OT services.
On 08/17/22 at 10:33 AM Staff D Licensed Practical Nurse (LPN) was asked who does Restorative
Therapy, replied they used to have someone, but they left.
On 08/17/22 at 11:44 AM Staff E LPN stated that they do not have Restorative Therapy.
On 08/17/22 at 11:47 AM Staff F CNA stated that Staff H used to do the Restorative Therapy and splints.
She stated that sometimes it is too busy to see who is doing the Restorative Therapy and she does not
know who does it.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 7 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
On 08/17/22 at 11:50 AM Staff G CNA stated that she does not do Restorative Therapy, Staff H used to.
Level of Harm - Minimal harm
or potential for actual harm
On 08/18/22 at 10:09 AM the Director of Staffing stated that there has not been anyone designated as a
Restorative Personnel since January of this year.
Residents Affected - Few
On 08/18/22 at 11:45 AM Staff B CNA stated that she does not do Restorative Therapy or splints, she
believes that Staff H CNA does it.
On 08/18/22 at approximately 12:05 PM the Administrator stated that the Restorative Employee left in
January of this year and they have not been able to fill the position.
2) On 08/15/22 at 12:51 PM Resident #79 stated he wanted more therapy, but they stopped it.
On 08/17/22 at 12:05 PM Resident #79 said he had asked Staff H CNA (certified nursing assistant) for
restorative therapy, and she could not do it because there is no more restorative therapy, she is working as
a CNA now.
On 08/17/22 at 12:10 PM Resident #79 stated he had recently asked Physical Therapy for Restorative
Therapy, but nothing ever happened. They told him the insurance was finished and he could not have any
more therapy. He said he was worried because he feels he is getting weaker.
Record Review for Resident #79 documented an admission date of 11/11/18 with diagnoses that include
stroke with left sided paralysis, heart disease and depression. A Minimum Data Set assessment on
07/25/22 documented Resident #79 with moderate cognitive impairment requiring extensive assistance for
all activities except locomotion (resident self-propels in wheelchair) and eating (requires set up help).
An Occupational Therapy (OT) Evaluation on 04/20/22 documented, Patient demonstrates exacerbation of
pain, impaired balance and impaired postural alignment indicating the need for OT to decrease painful
condition of UE (upper extremity), minimize safety hazards/barriers, assess and modify environmental
hazards and facilitate sitting tolerance and postural control.
An Occupational Therapy Discharge summary dated [DATE] documented, Patient required skilled OT
services to assess safety and independence with self-care and functional tasks of choice in order to
enhance patient's quality of life by improving ability to be able to return to prior level of living. Discharge
Recommendations: Home Exercise Program.
3) On 08/15/22 at10:25 AM Resident #20 stated he would like Restorative Therapy and said they do not
come any more. He said he asked for therapy, but there isn't anyone that does Restorative Therapy. He
stated because he is blind, he used to go for walks with Restorative Therapy.
Record review of Resident #20 documented an admission date of 07/16/18 with diagnoses that include
Blindness, Diabetes, Heart Disease and Peripheral Vascular Disease of the lower extremities. A Minimum
Data Set assessment on 05/23/22 documented Resident #20 as cognitively intact requiring extensive
assistance for locomotion in and off the unit. No documentation of Restorative Services was noted on the
assessment.
A Physical Therapy note dated 07/28/21 documented Resident #20 will be referred to Restorative for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 8 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
ambulation and for maintenance program.
Level of Harm - Minimal harm
or potential for actual harm
On 10/15/2021 Restorative Nursing Progress Note documented, Mr [NAME] remains on restorative for
ambulation. Continues to tolerate 200 feet with rolling walker and min assist. Left crow boot in place.
Requires verbal and tactile cues during ambulation due to visual deficit. No further documentation entries
for Restorative Therapy are noted.
Residents Affected - Few
4) On 08/15/22 at 11:00 AM, 1:16 PM and 3:06 PM, no splint was observed on Resident #21's right hand.
On 08/16/22 at 10:08 AM, 11:30 AM and 12 Noon, no splint was observed on Resident #21's right hand.
On 08/17/22 at 10:32 AM, no splint was observed on Resident #21's right hand.
Record review for Resident #21 document a readmission date of 03/25/22 with diagnoses that include
Stroke with Right Sided Paralysis, Diabetes, and Pressure Ulcer. A Minimum Data Set Resident
assessment dated [DATE] documented Resident #21 with severe cognitive impairment and a functional
ability of total dependence on staff for all activities of daily living.
A physicians order dated 06/01/22 states resident to wear right resting hand splint for up to 6 hours and or
as tolerated for contracture management during the daytime.
On 08/17/22 at 10:33 AM the surveyor asked Staff D LPN when does Resident #21 wear her splint. Staff D
LPN stated the splint had been missing for more than a month and she had notified Physical Therapy. She
said the resident transferred up from the first floor but the splint did not come with her belongings.
Occupational Therapy Discharge Summary Notes dated 06/02/22 documented Restorative Splint and
Brace Program.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 9 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, record review and policy review, the facility failed to provide services to accurately
monitor weight, feed resident and prevent weight loss for 1 of 3 residents reviewed for nutrition, (Resident
#65).
Residents Affected - Few
The findings included:
On 08/15/22 at 12:43 PM, Resident #65 was observed resting in bed with eyes closed. A family member at
the bedside said he feeds the resident when he is there.
On the same day, preliminary record review showed Resident #65 was admitted to the facility on [DATE]
after a stroke. Additional diagnoses included Dementia, Diabetes, Anemia, and Protein-Calorie Malnutrition.
The resident's height and weight were documented as 66 tall and 117 pounds on 07/06/22, the day prior to
admission. The admission progress note identified +2 (moderate) pitting edema to her arms and +3
(severe) pitting edema to both legs caused by fluid retention.
Review of the comprehensive assessments completed on 07/18/22 and 08/11/22 showed BIMS (Brief
Interview for Mental Status) exam scores of 13 out of 15 which indicated mild cognitive decline. The
functional status section noted the resident needed extensive assistance from one person to eat. The
weight loss section to identify a loss of 5% or more in the last month or loss of 10% or more in last 6
months was documented as no or unknown on both assessments.
Review of the Initial Nutrition Evaluation dated 07/08/22 documented a different height of 69 tall, and a
Usual Body Weight (UBW) of 117 pounds. The Ideal Body Weight (IBW) was calculated as 125 pounds with
a range between 113-137 pounds. The evaluation showed the plan and recommendations to include obtain
current body weight; and monitor as per facility protocol. Eleven days later, on 07/18/22 the resident's next
recorded weight was 103 pounds which indicated a severe weight loss of 13 pounds or 11.8% of her body
weight in 12 days. The evaluation also noted assistance with eating was required and possible weight
fluctuations due to the fluid retention/edema in the arms and legs. Review of all facility orders did not reveal
any use of diuretic medications to reduce fluid buildup nor was she a dialysis patient therefore weight
changes did not occur due to fluid loss.
On 07/25/22, eight days after the weight loss was documented, the Registered Dietitian (RD) documented
the weight loss and wrote Will continue to monitor weight weekly and intervene PRN (as needed) along
with other interventions.
On 08/17/22 at 4:17 PM, the Registered Dietitian (RD) was interviewed. She stated, The first weight
(07/06/22) is from the hospital so we don't know what it really was. She added the policy on admission
weights was to weigh weekly for four weeks. To clarify, she was asked again if new residents are supposed
to be weighed every week for four weeks. She stated, Yes once the patient got here and with a diagnosis of
Malnutrition, that resident should be seen within three days by the RD. She further stated, Once they get
here automatically, we need to get the weight and then we add the patient to the weekly or monthly list. She
makes the list and gives it to the staff or puts it in the binder at the nurses' station. If there is a weekly list for
weights, she tells the unit manager where it is. She wasn't certain who was weighing the residents and
deferred that question to the DON or NHA because they assign someone to do them.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 10 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the facility policy titled Weighing the Resident (N-1525) last revised on 09/05/2017 showed the
policy: Residents of the facility shall be weighed upon admission and monthly and as needed unless
ordered otherwise by the physician.
A policy and procedure for unintended weight loss was requested however the NHA and the RDCO
confirmed there was no separate policy or procedure for that.
On 08/17/22 at 4:33 PM, the dietitian's list of weekly and monthly weights for July and August were
requested from the DON at the nursing station near this resident's room. The July list had a date of
07/14/22 written on the top with the weight of 103.2 written next to Resident #65's name without a date. The
August list was reviewed, and Resident #65's name showed a weight of 104 pounds on 08/03 with the word
week written next to it. The DON and the UM were unable to locate or provide any other weights for this
resident. The DON said weights are not done on any particular day of the week. She added, the Restorative
Aide usually obtains weights but they haven't had a restorative aide since April. The DON deferred
questions about the restorative program to the NHA.
On 08/17/22 at 5:15 PM, the resident was weighed by Hoyer lift with the bed pad, draw sheet, padded
boots and lift sling at 102.2 pounds by Staff M and Staff N, both Certified Nursing Assistants (CNA) in the
presence of the surveyor.
On 08/18/22 at 10:30 AM during an interview with the resident's Power of Attorney (POA) who was also a
family member, he said her UBW was about 120 pounds. Resident #65 also said she weighed about 120
pounds before the stroke.
On 08/18/22 at 2:43 PM during an interview with Staff L, an LPN, she reported the weight she entered for
07/06/22 was information she received when taking the telephone report from the hospital prior to the
actual admission. She added that she enters that weight and then when the resident arrives another weight
should be taken and documented.
Review of Resident #65's [NAME], which tells the CNAs the specific and personalized care needed for
each resident showed under the Eating/Nutrition category: Eating: The resident is able to feed self after set
up which conflicts with the MDS assessments and nutrition/dietary assessments. The care plan also
showed conflicting interventions under the ADL/Self-Care Deficit Focus under Eating: The resident is able
to feed self after set up.
Review of the Point of Care responses by CNAs from the previous 30 days showed the resident received
less than the Extensive Assistance required to eat for 18 meals. Fourteen meals required more than
Extensive Assistance and 13 other meals during the same period were not documented at all.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 11 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5.) On
08/16/22 at 9:45 AM, Resident #77 was observed leaving the facility in a wheel chair for dialysis with paper
bag [NAME]. Inside the paper bag was an egg salad sandwich, diet gingerale, and graham crackers. There
was no cooling pack/component.
An interview was conducted with the Registered Dietician (RD) on 08/17/22 at 3:00 PM. The RD
acknowledged the above.
Based on observation, interview and record review, the facility failed to provide meals that were prepared
and served in a sanitary manner and in a manner to prevent the formation of pathogens that cause
foodborne illness.
The findings included:
1). During the initial kitchen tour, accompanied by Staff A, Cook, Staff A stated that the Dietary Manager
was on vacation and would not be at the facility during the survey and stated that she was the designated
person in charge of the kitchen in the absence of the Dietary Manager. The following were noted:
a. There was an accumulation of residue on the blade of the can opener.
b. The unit that mounted the can opener was noted to be encrusted with food residue.
c. There was an accumulation of residue inside of the kettle used for making batches of tea.
d. There was an accumulation of debris underneath the tea machine.
e. The portion scale was noted to have what appeared to be rust on the platform of the scale as well as the
body of the scale.
f. Numerous cutting boards were noted to be scored and stained to the point that they were no longer
cleanable.
g. Inside of the ice machine, there was a strip of plastic that was becoming detached from the inside of the
door.
h. In the Dry Storage area, the facility was using particle board that had shown signs of wear and were no
longer cleanable.
Staff A acknowledged understanding of the concerns.
2). During a follow up tour of the kitchen, on 08/17/22 at 10:54 AM, accompanied by Staff A, Staff K, Cook,
was observed handling portioned drinks with her bare hands in direct contact with the lip contact surface of
the cups that were to be served to the residents.
Staff A and Staff K acknowledged understanding of the concern.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 12 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
3). During an observation of lunch being served on the 100 unit, on 08/17/22 at 11:41 AM, Staff B, CNA,
and Staff C, CNA, were observed serving trays to the residents in their rooms. During the observation, none
of the residents that were served hamburgers and hot dogs were given an opportunity to perform hand
hygiene before eating with their hands.
During an interview with Staff B and Staff C, at the time of the observation, Staff B and Staff C
acknowledged that they had not given residents an opportunity to perform hand hygiene prior to eating with
their hands. It was noted that there was a container mounted to the wall that contained hand sanitizing
wipes, however the container was empty.
4). The facility's policy for 'Re-heating Resident Food and Beverages', dated 11/30/14, documented:
Policy: To reduce the risk of Resident burns related to hot beverages, liquids and food, and to provide
guidance on re-heating resident food and/or liquids. Staff members only are to re-heat resident food and or
liquids in the microwave to temperatures that are safe and palatable for residents.
Procedure: Locate the dial thermometer available in the re-heating area and wash with soap and running
watr to ensure the thermometer is clean. After washing, wipe thermometer with sanitizing wipe or alcohol
wipe. When item re-heating is completed, staff member is to use a clean utensil to stir the item or liquid to
ensure even heating throughout. The staff member is to use the dial thermometer to ensure the item or
liquid reaches 165 degrees F to prevent food borne illnesses.
Dietary services will provide thermometers for reheating.
During an observation of the 100 unit nutrition pantry, on 08/18/22 at 1:24 PM, accompanied by the
Regional Dietary Manager, two residents' lunches, including Resident #42's lunch, were in the reach in
cooler. When asked about the trays Staff I, CNA, stated, They are out at a doctor's appointment. When they
get back I put it in the microwave when asked how long it would be re-heated, the CNA replied, for a minute
or so. Staff J further stated that she did not have a thermometer to ensure that the meal would be properly
re-heated to a temperature that would maintain the meal safe.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 13 of 14
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105795
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Coral Bay
2939 S Haverhill Rd
West Palm Beach, FL 33415
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0909
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and
mattresses must attach safely to the bed frame.
Based on observation, interview, policy review and record review, the facility failed to maintain accurate
documentation of regular maintenance, compatibility, and areas of entrapment for 3 of 3 residents observed
for use of bed rails (Residents #12, #30 and #244).
The findings included:
On 08/15/22 at 9:24 AM, Resident #12 was noted to have bilateral side rails in the raised position for use
on the bed. The side rails were tall, rectangular metal half-rails with multiple gaps between the bars, large
enough for a limb to be trapped.
On 08/15/22 at 10:37 AM, Resident #244 was observed in bed, with the same half-rails as described above
in the raised position for use on the bed. While demonstrating continuous full body movements, the resident
was also tightly gripping the right siderail with both hands pulling it toward him. Resident #244 has
advanced Parkinsons with Dementia, as well as vision and hearing deficits.
On 08/15/22 at 12:06 PM, Resident #30 was noted to have side rails on the bed in the raised position for
use, however the rails were one-quarter to one-third the length of the bed with a much lower profile, with
fewer and smaller gaps to prevent limb entrapment.
On 08/15/22 at 4:05 PM, during an interview with the Director of Nursing (DON) and the Unit Manager
(UM), the specific siderails in use on the bed for Resident #244 were discussed due to his increased risk of
injury because of his cognitive and sensory deficits with advanced illness.
On the morning of 08/16/22 at 11:03 AM, the resident's bed was noted to have much smaller, modern,
plastic siderails with fewer and smaller openings, reducing the risk of injury. The DON said the entire bed
was changed-out on Monday evening.
On 08/18/22 at 12:15 PM, during an interview with the Nursing Home Administrator (NHA) and the
Regional Director of Clinical Operations (RDCO), maintenance records for all side-rails in use were
requested.
Review of the facility policy titled Side Rail/Bed Rail (Name N1282) dated 04/19/18 revealed, Follow the
manufacturers' recommendations and specifications for installing and maintaining side rails/bed rails.
On 08/18/22 at 3:15 PM, during an interview with the Plant Operations Director (POD), the NHA and the
RDCO, documented monthly maintenance checks from the TELS system were provided with a list of tasks
to be completed during the maintenance checks. The documentation read: Beds & Mattresses: Inspect Bed
Rails with the monthly completion date. The POD said he checks the rails for looseness, makes repairs
when needed and measures gaps. There was no documentation available for bed model compatibility with
attached siderails since at least three different types of side rails were observed, maintenance performed to
either beds or siderails, whether maintenance was performed per manufactures' instructions or verification
of the measurements taken. The POD also verified facility use of side rails with specialty air mattresses,
which increases the risk of entrapment or injury due to compressibility. The POD, NHA and RDCO all
acknowledged the discrepancy between required documentation and what was available.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105795
If continuation sheet
Page 14 of 14