F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide showers per residents' preferences for 1 of 1
sampled resident reviewed for choices, Resident #15
The findings included:
Resident #15 was admitted to the facility on [DATE], The Resident Brief Interview for Mental Status, (BIMS),
was 13, indicating cognition is intact. The resident's pertinent diagnosis included Parkinson's Disease.
On 07/12/22 at 10:45 AM, while screening Resident #15, he stated that he told his nurse that he preferred
showers, and he would like to receive a shower twice a week. He was told by the nurse that he is scheduled
to get a shower twice a week and that he was not receiving it. he said the staff have been giving him bed
baths. He said he was upset because he preferred showers.
An interview was conducted with Staff G, a Licensed Practical Nurse (LPN) on 07/13/22 at 2:32PM, during
a review of the resident's Electronic Medical records, revealed that Resident #15 was scheduled showers
days were Mondays and Thursday on the 3PM to 11PM shift.
A review of the Task on the Resident Electronic Medical Records noted that the staff was not following the
resident's preferences. The staff documentation noted in the Resident Electronic Record, that the resident
was given a bed baths, sometimes, and not on the designated days, and he did not get showers.
On 07/13/22, the Director Of Nurses was informed. She spoke with the resident to clarify the information
and informed the Certified Nursing Assistant of the resident's preference.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
105819
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105819
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record reviews and interviews, the facility staff failed to ensure baseline care plans were individualized to
include immediate health and safety needs. The failure affected 3 of 19 sampled residents (Residents #93,
#159 and #103).
The findings included:
1. Clinical record review conducted on 07/11/22 revealed Resident #93 was admitted to the facility on
[DATE] with diagnosis including End Stage Renal Disease.
admission Data Set assessment, dated 06/21/22, documented the resident receives hemodialysis
treatments.
Review of the baseline plan of care failed to include the resident's condition requiring dialysis treatments
and goals and interventions to manage the resident's care. Further review of the comprehensive plan of
care and revisions failed to include interventions for dialysis care.
Interview with the Minimum Data Set (MDS) and Care Plan (CP) Coordinator on 07/13/22 starting at 3:16
PM revealed the nurse completes the resident's assessment upon admission and based on the information
the baseline care plans are populated. The MDS and CP coordinator said, then by day 21, the care plan
team ensures the comprehensive care plans are completed. The staff reviewed the electronic records and
confirmed the care plans for Resident #93 did not address dialysis care and treatments.
2. Clinical record review conducted on 07/12/22 revealed Resident #159 was admitted to the facility on
[DATE] status post hip surgery.
admission Data Set assessment, dated 03/16/22, documented the resident's fall risk score as 12, a score
greater that 10 indicates high risk for falls.
Review of the baseline plan of care failed to include safety intervention to minimize risk of injury.
Further review of the record indicated the resident sustained a fall on 03/19/22, with mildly displaced left
greater trochanter fracture.
Interview with the MDS and CP Coordinator on 07/13/22 starting at 3:16 PM revealed the nurse completes
the resident's assessment upon admission and based on the information the baseline care plans are
populated. The coordinator confirmed there was no fall care plan in place.
3. Clinical record review conducted on 07/11/22 revealed Resident #103 was admitted to the facility on
[DATE] with diagnosis of weakness.
Nurses Notes, dated 06/20/22, documented the resident is alert, verbal, and oriented with forgetfulness,
admitting with generalized weakness. The past medical history included status post right hip fracture and
dementia.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105819
If continuation sheet
Page 2 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105819
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Fall risk assessment, dated 06/20/22, documented the resident was assessed as high risk with a score of
15.
Review of the baseline plan of care and the comprehensive plan of care on file failed to include safety
intervention to minimize risk of injury.
Residents Affected - Few
Further review of the record indicated Resident #103 sustained a fall on 07/04/21 with injury and was
hospitalized for three days.
Interview with the MDS and CP Coordinator on 07/13/22 starting at 3:16 PM revealed the nurse completes
the resident's assessment upon admission and based on the information the baseline care plans are
populated. The coordinator confirmed there was no fall care plan in place.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105819
If continuation sheet
Page 3 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105819
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.
Observation of care conducted on 07/13/22 at 11:33 AM revealed Resident #85 in the day room, sitting up
in the chair while the aide was setting up the lunch meal.
On 07/13/22 at 12:47 PM, Resident #85 remained sitting in the chair, in the day room.
On 07/13/22 at 4:00 PM, Resident #85 remained sitting up in the chair in the day room.
Observation of care conducted on 07/14/22 at 10:56 AM revealed Resident #85 sitting up in the chair in the
room. Subsequent observations conducted until 12:55 PM revealed the resident remained up in the chair,
now finishing up her lunch meal.
Record review conducted on 07/12/22 revealed Resident #85 was originally admitted to the facility on
[DATE] with diagnoses including stage IV pressure ulcer.
The Minimum Data Set (MDS), admission assessment with reference date 06/17/22 failed to document the
presence of the stage IV pressure ulcer.
Care Plan, dated 05/20/22 documented, I am at risk for impairment to skin integrity related to pressure
wound to sacrum present, multiple skin tears and surgical wound on admission. I have co-morbidities that
contribute to my skin impairment decreased functional mobility secondary to aftercare nondisplaced
intertrochanteric fracture of right femur, and incontinence with brief use.
Physician's order, dated 06/22/22, documented to limit sitting in wheelchair for no longer than 60 minutes at
one time, to help promote proper wound healing.
Review of the plan of care failed to provide evidence the plan of care was revised with the interventions
limiting sitting up for longer than sixty minutes.
Interview with the MDS Coordinator on 07/14/22 at 3:16 PM revealed the plan of care is revised quarterly
and updated as needed with individualized interventions. After review of the care plans, the coordinator
confirmed the care plan has not been revised with the intervention limiting sitting time for Resident #85.
Interview with Staff A, a Certified Nursing Assistant, on 07/14/22 at 4:02 PM, confirmed the resident was
sitting up in the chair when she arrived for her shift. Staff A explained she typically works on the other side
of the hallway and is not very familiar with Resident #85. Staff A could not answer if the resident had a
pressure wound and was not aware of any restrictions limiting how long she should sit up in the chair.
Interview with Staff B, a Certified Nursing Assistant, on 07/14/22 at 12:55 PM, revealed the resident got out
of bed around ten or eleven this morning, and she did it by herself. The resident has been up since then
and just finished her lunch. Staff B stated the resident has a wound to the buttocks and uses barrier cream
to protect the area, the resident is alert with confusion, and sometimes is able to follow directions and
sometimes does not. Staff B denied knowledge of restrictions regarding how long she can sit up in the
chair.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105819
If continuation sheet
Page 4 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105819
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Further review of the clinical record failed to provide evidence of resident's refusal to limit prolonged sitting
time.
The nursing staff failed to update the plan of care with prescribed interventions to limit prolonged sitting
time for Resident #85 and the direct care staff had no knowledge or had not implemented the intervention.
Residents Affected - Few
Based on observations, interview and record review, the facility failed to implement interventions as
delineated in the care plan, for 1 of 2 sampled residents, Resident #17, reviewed for Wanderguard ( an
alarm system to monitor residents who are a wander risk) and Resident # 85 for failure to limit position to
promote wound healing.
The findings included:
The policy, titled, Comprehensive Person-Centered Care Plan, and revised 02/18/19 documented in part:
The comprehensive plan of care must describe the following:
Include interventions to attempt to manage risk factor
Include treatment goals with measurable objections
Include interventions to prevent avoidable decline in function or functional level.
1. During the record review for Resident #17, the care plans and orders were reviewed. On 04/07/22, an
order was written to check the Wanderguard function and placement every shift. The shifts are documented
as Day, Evening and Night. Resident #17's care plan for elopement was reviewed.
Review of the Treatment Administration Record for April 2022 revealed the Wanderguard was not
documented as being checked for function or placement for a total of 5 shifts.
Review of the Treatment Administration Record for May 2022 revealed the Wanderguard was not
documented as being checked for function or placement for a total of 16 shifts.
Review of the Treatment Administration Record for June 2022 revealed the Wanderguard was not
documented as checked for function or placement for a total of 11 shifts.
Review of the Treatment Administration Record for July 1- July 11, 2022 revealed the Wanderguard was not
documented as being checked for function or placement for a total of 5 shifts
On 07/13/22 at approximately 2:00 PM, the findings were reviewed with the Administrator.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105819
If continuation sheet
Page 5 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105819
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to provide activities to meet the needs
of 1 of 3 sampled residents reviewed for activities, Resident #79.
Residents Affected - Few
The findings included:
The policy, titled, Scheduling Activities and revised 03/13/19, documented in part:
1. Activities, social events and schedules will be developed in conjunction with residents' interests,
assessment, and plan of care.
2. Activities will be scheduled 7 days a week
1. Resident #79 is alert, speaks a foreign language and understands some English. The resident is
currently receiving hospice care.
An interview was conducted on 07/11/22 at 9:29 AM with Resident #79's family member. The resident's
family member is the resident's emergency contact. She stated she would like the resident to be up and
sitting in the wheelchair. She stated she has not observed her out of bed for a while or going to any
activities.
Resident #79 was observed in bed on 07/11/22, 07/12/22, and 07/13/22. The resident did not attend any
activities or no activities were brought to her room from the time period of 07/11/22 through 07/14/22.
On 07/14/22 at 11:00 AM, the resident's hospice nurse arrived. At this time, the resident could not open her
eyes because staff had not yet washed the junk out of her eyes. The resident told the hospice nurse in
Spanish, 'I could talk to you if I could see'. The hospice nurse used 'goggle translate' on her phone.
Resident #79 stated she would like to go outside.
On 07/14/22 at 11:55 AM, Resident #79 was interviewed (in the resident's foreign language). She stated
she would like to get out of bed sometimes and she would like to have music as an activity.
The documentation for the resident's activities were reviewed. The resident had 1 documented activity in
the last 30 days. The last activity was documented as music on 06/21/22.
On 07/14/22 at 1:16 PM, an interview was conducted with the Activities Assistant. She stated if the last
activity of music was documented as 06/21/22 and no other activities are documented then that is the last
activity the resident had received. She stated when she goes to Resident #79's room for activities, the
resident wants to sing songs, but she wants to sing them in her foreign language. The Activities Assistant
stated that she (Activities Assistant) doesn't speak the resident's foreign language and is unable to
accommodate the resident. The Activities Assistant agreed Resident #79 needed to be receiving activities.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105819
If continuation sheet
Page 6 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105819
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility staff failed to ensure medication regimen was free of unnecessary
medications, for 1 of 6 sampled residents reviewed for medication management and COVID 19 infections
(Resident #62).
Residents Affected - Few
The findings included:
Clinical record review conducted on 07/11/22 revealed Resident #62 was admitted to the facility on [DATE]
with diagnosis of Chronic Respiratory failure.
The record indicated the resident tested positive for the COVID 19 virus on 07/01/22.
Progress Notes dated 07/04/22 documented the following:
Resident was seen by the ARNP (Advance Registered Nurse Practitioner) today and to start Paxlovic.
Received a phone called from the Pharmacy stating that resident Flomax needs to be placed on hold due
to the interaction with the medication. ARNP was made aware and it is ok for Flomax to be held for the
duration of the Paxlovid until complete.
Resident at times has SOB (Shortness of Breath), ARNP saw resident and chest was order and also
Paxvolic. Resident Flomax will be placed on hold for 5 days until covid pills are complete.
Review of the Medication Administration Record dated 07/2022 indicates the resident received Paxlovic
150 milligram from 07/05/22 through 07/11/22. The record validates the staff did not follow the provider's
orders and Flomax 0.4 mg was administered from 07/05/22 through 07/11/22 while on concurrent therapy
with Paxlovic.
Interview with the Director of Nursing (DON) on 07/13/22 at 3:53 PM confirmed she was the one who wrote
the note to ensure the medication was held and will check and clarify the record.
Interview with the DON on 07/04/22 at approximately 11 AM revealed she was able to reach the nurse
involved and confirmed the medication was not held as per the pharmacy recommendation and a
medication error has been written.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105819
If continuation sheet
Page 7 of 8
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105819
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observations, interviews and record review, the facility failed to maintain a safe and properly
functional environment, as evidenced by not securing 2 of 2 'Dirty Utility Rooms, located on the [NAME]
and East units, in an attempt to prevent residents from entering the rooms. This has the potential to affect
all residents that are confused and that can ambulate independently. The census at the time of the survey
was 99 residents.
The findings included:
On 07/11/22 at 11:15 AM, it was noted that the Dirty Utility room on the [NAME] unit was not secured. It
was also noted that there was a key hanging on a hook underneath a sign to the left of the door. Staff were
observed entering and exiting the room without initiating the lock and by simply turning the handle and
applying minimal force to open the door. Once inside of the room, there were numerous carts with
trash/refuse, dirty linens and Biohazardous waste items. There was also a counter that had a jagged
surface on the underside as well as unused plumbing protruding from the wall.
During an interview, on 07/13/22 at 9:15 AM Staff H, Laundry, and Staff I, Laundry, were observed entering
and exiting the Dirty Utility Room without securing the door. When asked about the policy for securing the
soiled/dirty utility rooms, Staff H replied, that's okay, the key is hanging right there in case you accidentally
lock the door.
During an interview, on 07/13/22 at 9:32 AM with Staff J, Certified Nursing Assistant (CNA), when asked
about the soiled/dirty utility rooms not being secured, Staff J replied, The lock is broken, they ordered a new
combination lock like the one on the other doors.
During an interview, on 07/13/22 at 9:45 AM with Staff K, Registered Nurse (RN), when asked about the
soiled/dirty utility rooms not being secured, Staff K replied, it's supposed to be locked. It is usually locked.
On 07/13/22 at 9:57 AM, in the company of the Infection Preventionist (IP), it was noted that the Dirty Utility
Room on the East unit was not securely closed. During an interview with the Infection Preventionist, he
stated that Maintenance had to cut the lock on Monday (07/11/22) as it did not work. It was noted that the
door was ajar and was opened by this surveyor by simply applying minimal force to push the door open.
Once inside of the room, it was noted that there were carts that contained soiled/dirty linens and items,
containers of trash/refuse and a 'biohazardous' container, as well as a counter mounted reach-in cooler
(that was empty) and some unused plumbing protruding from the wall.
During an interview, on 07/13/22 at 10:18 AM with the Maintenance Director, while on the [NAME] unit,
when asked about the locks not working on the soiled/dirty utility room doors, the Maintenance Director
replied, I just found out about it a few days ago. I called 'Doors R Us' yesterday and they will be out to fix the
door next week. The code lock broke and I got them in yesterday (visually confirmed that the new lock that
required a code to initiate and open was on site and in the Maintenance Office).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105819
If continuation sheet
Page 8 of 8