F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure that one (Resident #151) of two
residents reviewed for activities of daily living (ADLs) assistance, out of 29 residents in the total survey
sample, received necessary services to maintain good grooming and personal hygiene, specifically
fingernail care.
Residents Affected - Few
The findings include:
A review of the medical record revealed that the resident was admitted to the facility on [DATE] with
diagnoses including the following: Surgical aftercare following surgery on the circulatory system, acute
combined systolic and diastolic heart failure, major depressive disorder, muscle weakness (generalized),
hypertension, shortness of breath, diabetes mellitus and legal blindness.
On 12/16/24 at 9:35 AM, Resident #151 was observed with the fingernails on both of his hands extending
approximately 1/4 of an inch beyond the nail bed. When the resident was asked if he preferred having his
fingernails at the current length, he replied that he asked facility staff to trim his nails and was told someone
would come trim them. He further explained that he was fearful of scratching himself with such long nails.
(Photographic evidence obtained)
On 12/17/24 at 10:48 AM, Resident #151 was observed with the fingernails on both of his hands extending
approximately 1/4 of an inch beyond the nail bed. (Photographic evidence obtained)
On 12/19/24 at 10:45 AM, Resident #151 was observed with the fingernails on both of his hands extending
approximately 1/4 of an inch beyond the nail bed. (Photographic evidence obtained)
A review of the 2/6/24 minimum data set (MDS) assessment for Resident #151, revealed a brief interview
for mental status (BIMS) score of 13 out of a possible 15 points, indicating intact cognition. He had had no
indicators of psychosis, physical or verbal behaviors directed toward others, rejection of care, or wandering
behaviors documented in the assessment. ADLs were documented as his having no impairment to the
upper or lower extremities; eating and oral hygiene required set-up or clean-up assistance; toileting
hygiene, lower body dressing and putting on/taking off footwear required partial to moderate assistance.
The resident was assessed as independent for self-bathing/showering. Upper body dressing required
supervision or touching assistance. For mobility, the resident required supervision or touching assistance.
He received scheduled and as needed pain medication.
On 12/19/24 at 10:56 AM, an interview was conducted with Certified Nursing Assistant (CNA) A, who
reported she had worked at the facility for approximately seven and a half years. She explained that she
completed rounds to check on residents every two hours and every hour for residents who were
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
105820
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105820
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
University Crossing
6210 Beach Blvd
Jacksonville, FL 32216
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
deemed a fall risk. During her rounds, she checked whether residents needed water, needed use the
bathroom, or would like to participate in scheduled activities. She also observed her assigned residents'
appearance. If a resident's nails appeared soiled, she would use an orange stick to clean underneath the
nails. She explained that fingernails extending 1/4 of an inch would be considered too long for a male
resident. If a resident's nails were long, she would tell her nurse because CNAs were not permitted to clip
residents' fingernails. At 11:02 AM, CNA B observed Resident #151 and verified that his nails were too long
and needed to be shortened.
On 12/19/24 at 11:11 AM, an interview was conducted with Licensed Practical Nurse (LPN) B, who
reported she was agency staff and had worked at the facility for three months. She explained that during
administration of medication, she would conduct head-to-toe visual assessments of residents'
appearances. She stated nail length beyond the nail bed is too long for a male resident. If the resident was
okay with long nails, the resident's preference would be adhered to. She further explained that if she saw a
male resident with quarter-of-an-inch long nails, she would ask a CNA what to do about trimming the
resident's fingernails, as different facilities she works at through the agency had different practices
regarding nail care. She stated she would notify the unit manager and request the resident's fingernails to
be clipped. On 12/19/24 at 11:17 AM, LPN B was accompanied to the resident's location. She observed his
fingernails and stated they were too long.
A review of the facility's policy titled Podiatry and Nail Care (last reviewed 06/2024, effective date 10/2013),
revealed that the purpose of the policy was to establish podiatry and nail care for the resident. The policy
documented that the community would arrange for or make available foot and nail care. Procedure 1.
Caregivers monitor the length and condition of the toe and finger nails of residents receiving bathing,
dressing or grooming services. 3. Caregivers (CNAs and nursing) can provide nail care when indicated.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105820
If continuation sheet
Page 2 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105820
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
University Crossing
6210 Beach Blvd
Jacksonville, FL 32216
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, record review, and interviews, the facility failed to ensure that one (Resident #154)
of one resident observed for respiratory care, from a total survey sample of 29 residents, received
respiratory care consistent with professional standards of practice and the resident's care plan. Resident
#154 was not receiving oxygen at the flow rate ordered by the physician.
Residents Affected - Few
The findings include:
On 12/16/24 at 10:13 AM, Resident #154 was observed receiving oxygen through a nasal cannula at a flow
rate of three liters per minute. (Photographic evidence obtained)
On 12/17/24 at 10:35 AM, a second observation was made of Resident #154 receiving oxygen through a
nasal cannula at a flow rate of three liters per minute. (Photographic evidence obtained)
On 12/17/24 at 11:56 AM, a third observation was made of Resident #154 receiving oxygen through a
nasal cannula at a flow rate of three liters per minute. (Photographic evidence obtained)
A review of the resident's medical record revealed an admission date of 11/21/24 with diagnoses including
acute respiratory failure with hypoxia, pulmonary hypertension, acute on chronic diastolic heart failure,
chronic kidney failure - stage 4 (severe), atrial flutter, and dysphasia.
A review of Resident #154's 12/6/24 minimum data set (MDS) assessment, revealed that the resident had a
brief interview for mental status (BIMS) score of 13 out of a possible 15 points, indicating intact cognition.
She displayed no rejection of care and received continuous oxygen therapy via nasal cannula.
A review of the care plan initiated on 12/02/24, revealed a focus area for chronic obstructive pulmonary
disease (COPD). The care plan goal noted the resident would be free of signs or symptoms of respiratory
infections through the review date. Interventions included oxygen (02) settings via nasal cannula per the
physician's orders.
A review of the active physician's orders for Resident #154 revealed the following:
Administer oxygen at 4 liters via nasal cannula with a start date of 11/21/24.
An interview was conducted on 12/19/24 at 10:33 AM, with Licensed Practical Nurse (LPN) C, who
reported she had worked at the facility for one year. She said she was assigned to Resident #154 and was
aware that the resident received oxygen therapy. She was accompanied to the resident's room to check the
resident's oxygen flow rate. She reported that the oxygen flow rate was set at 3 liters per minute. She was
asked to check the resident's oxygen order. LPN C checked the orders and reported the order for oxygen
was for 4 liters per minute via nasal cannula. She explained her process for residents receiving oxygen
therapy included checking the resident in the morning at the beginning of her shift. She checked to ensure
that the oxygen tubing was in place and the flow rate was accurate.
An interview was conducted on 12/19/24 at 10:53 AM, with Certified Nursing Assistant (CNA) D, who
reported that she had worked at the facility for two months. She explained that for residents who received
oxygen therapy, she would make sure the nasal cannula was inserted correctly and look at the flow rate to
ensure the flow rate was accurate. If she saw in inaccurate flow rate, she would inform
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105820
If continuation sheet
Page 3 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105820
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
University Crossing
6210 Beach Blvd
Jacksonville, FL 32216
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the nurse. She explained that she was familiar with the Resident #154's care needs and never noticed that
the resident's flow rate was inaccurate.
A review of the facility's policy and procedure titled Medication Administration (last reviewed on 04/2024,
effective 05/2024), revealed that the purpose of the policy was to ensure that all medications were
administered safely, accurately, and in a timely manner. Medications are administered safely, accurately,
and promptly in accordance with procedures specified.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105820
If continuation sheet
Page 4 of 4