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Inspection visit

Health inspection

PAVILION AT JACKSONVILLE, THECMS #1058263 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. Level of Harm - Minimal harm or potential for actual harm Based on observations, record review and interviews, the facility failed to monitor behaviors for one (Resident #6) of five residents selected for unnecessary medications review, from a total of 23 residents in the sample. Residents Affected - Few The findings include: An observation and interview was conducted with Resident #6 in her room on 5/10/22 at 3:36 p.m. The resident was sitting in her wheelchair at bedside smiling and talking. She did not remember which medications she took. A medical record review revealed an admission date of 12/27/18 and a diagnosis of anxiety disorder. Active physician's orders revealed an order dated 4/22/22 for lorazepam (Ativan, sedative) 0.5 mg (milligrams) to be administered daily. The active care plan included the following Focus Areas: Behavior Problem - manipulative due to ineffective coping skills. Intervention: Monitor behavior and side effects of psychotropic medication. Uses antianxiety medication. Intervention: Monitor behaviors and administer medications as ordered. A review of the May 2022 Medication Administration Record (MAR) revealed no documentation of behaviors, medication side effects, or nonpharmacological interventions for Lorazepam. (Photographic Evidence Obtained) There was no documentation in the medical record to verify that behaviors, medication side effects, or nonpharmacological interventions were being monitored/provided. An interview was conducted with Licensed Practical Nurse (LPN) B on 5/12/22 at 10:59 a.m. She stated resident behaviors were monitored and documented on the Medication Administration Record (MAR). An interview was conducted with LPN A on 5/12/22 at 11:04 a.m. He stated resident behaviors were documented on the MAR daily. He confirmed there was no behavior monitoring documented for Resident #6. An interview was conducted with the Assistant Director of Nursing (ADON) on 5/12/22 at 12:10 p.m. She confirmed behavior monitoring for Resident #6 was not documented and should have been on the MAR. The ADON stated she would initiate that now. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 105826 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105826 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/12/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Pavilion at Jacksonville, The 1771 Edgewood Ave W Jacksonville, FL 32218 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757 . Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105826 If continuation sheet Page 2 of 4 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105826 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/12/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Pavilion at Jacksonville, The 1771 Edgewood Ave W Jacksonville, FL 32218 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760 Ensure that residents are free from significant medication errors. Level of Harm - Minimal harm or potential for actual harm Based on medical record review, interviews with staff, and a review of the Policy and Procedure for General Guidelines for Medication Administration, the facility failed to monitor apical pulses for digoxin administration and to obtain a digoxin level for one (Resident #29) of 23 sampled residents. An apical pulse should be obtained before administering digoxin (heart medication), because it is not administered if the apical pulse is below 60. The medication should be monitored through laboratory work due to a narrow safety range. Residents Affected - Few The findings include: A medical record review was conducted for Resident #29 revealing an admission date of 12/17/21 with diagnoses including atrial fibrillation and chronic obstructive pulmonary disease (COPD). A physician's order dated 12/18/21 read, digoxin 125 mcg (micrograms) given via gastrostomy tube (feeding tube) in the morning (9:00 a.m.). The May 2022 Medication Administration Record (MAR) noted digoxin 125 mcg administered via gastrostomy tube daily for atrial fibrillation. There were no apical pulses documented before administration of the medication. The April 2022 MAR was reviewed and also noted no documentation for apical pulse before administration of digoxin. A review of the medical record found no documentation of a laboratory order to monitor digoxin levels. The manufacturer recommended that levels must be monitored because the drug had a narrow safety range. Therapeutic levels were between 0.8 - 2.0 ng/ml (nanograms per milliliter). A toxic level was greater than 2.4 ng/ml (emedicine.medscape.com, accessed on 5/12/22 at 4:30 p.m.) A review of the resident's vital signs documentation revealed his radial pulses were usually taken at 12:00 p.m. or later. (Photographic Evidence Obtained) An interview was conducted with the Assistant Director of Nursing (ADON) on 5/11/22 at 2:05 p.m. She stated the apical pulse was taken and documented before administering digoxin and should be documented on the resident's MAR. An interview was conducted with the ADON on 5/12/22 at 10:51 a.m. She confirmed the apical pulses were not being documented, and the order was changed in the computer with parameters for apical pulse monitoring. After reviewing the resident's medical record, the ADON reported a digoxin level was not ordered and the physician was notified. A STAT (immediate) order for a digoxin level was obtained. A review of the Policy and Procedure for General Guidelines for Medication Administration (dated 9/2018), noted Medications are administered as prescribed in accordance with good nursing principles and practices. . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105826 If continuation sheet Page 3 of 4 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105826 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/12/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Pavilion at Jacksonville, The 1771 Edgewood Ave W Jacksonville, FL 32218 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on observations, interviews, and record review, the facility failed to 1) Ensure food items had not expired, 2) Document food items' use by dates, 3) Keep thermometers in cooling units that contained food, 4) Use sanitizer in the three-compartment sink every time it was used, and 5) Keep food temperature logs for every meal. This deficient practice could potentially affect all residents receiving food from the facility's kitchen. The findings include: On 5/9/22 at 10:35 AM an observation of the kitchen was made revealing the following: A bag of hotdog buns with a green/yellow substance on them was observed on the bread rack. Also observed were two bags of hamburger buns with a green substance on several of the buns. The bags were dated 4/13/22. (Photographic evidence obtained) The Certified Dietary Manager (CDM), present during the observation, was asked about the bread and stated that the bread delivery usually switches the old bread out for new bread. He was asked about the last delivery and reported it was on 5/4/22. The CDM stated bread was delivered every week. White flour was seen being stored in a large plastic container which had no date on it. Observations were made of a milk cooler having five expired milk cartons dated 5/5/22 on them. It was also noted that there was no thermometer in this unit. The small freezer across from the milk cooler was also noted with no thermometer inside. On 5/9/22 at 10:45 AM, the CDM was asked to find the thermometers in these units. He was unable to locate them. He was asked if these two units should have had thermometers in them and he stated yes. The three-compartment sink was filled with water and had pots in it. At 10:55 AM, Dietary Aide Z was asked to test the sink's sanitizer at this time. The test strip did not change color, and was tested two more times with the same result. The CDM told Dietary Aise Z to change out the sanitizer bucket. The sink was tested after the sanitizer was added and the test strip revealed the appropriate 200 Parts Per Million (PPM). Dietary Aide Z was asked about the use of the sanitizer. She stated she put the sanitizer solution in the sink before adding the pots or dishes to the sink. She was asked about the sanitizer and she stated she had gotten busy and did not test the sanitizer this morning. On 5/12/22 at 10:27 AM, an observation of the food temperature logs was made. More than one day was observed in which meal temperatures had not been documented on the log. At this time the CDM was asked how many times a day the food temperatures should be taken when the food was on the steam table. He stated, three. A review of facility's policy titled Sanitation inspection was conducted. There was no policy date noted. The policy instructed staff to conduct inspections to ensure food service areas were clean, sanitary, and in compliance with applicable state and federal regulations. . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105826 If continuation sheet Page 4 of 4

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0757GeneralS&S Dpotential for harm

    F757 - Unnecessary Drugs—General

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

  • 0760GeneralS&S Dpotential for harm

    F760 - Residents are free of any significant medication errors

    Ensure that residents are free from significant medication errors.

  • 0812GeneralS&S Fpotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

FAQ · About this visit

Common questions about this visit

What happened during the May 12, 2022 survey of PAVILION AT JACKSONVILLE, THE?

This was a inspection survey of PAVILION AT JACKSONVILLE, THE on May 12, 2022. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PAVILION AT JACKSONVILLE, THE on May 12, 2022?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Ensure each resident’s drug regimen must be free from unnecessary drugs."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.