Public Record
North Bank Center for Rehabilitation and Healing
Operated by Infinite Care
From CMS
Facility profile
- CMS overall rating
- 4 / 5
- Certified beds
- 120
- Avg. residents per day
- 109.1
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 16
- Fire safety findings
- 9
- Inspections on file
- 6
- Last inspection
- 2025-09-25
*CMS
*CMS
*CMS
*CMS
Citations
16 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0686Generalpotential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- 0921Generalpotential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0695Generalpotential for harm
Provide safe and appropriate respiratory care for a resident when needed.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0677Generalpotential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
- 0791Generalpotential for harm
Provide or obtain dental services for each resident.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0609Generalpotential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- 0558Generalpotential for harm
Reasonably accommodate the needs and preferences of each resident.
- 0656Generalpotential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 0802Generalpotential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- 0758Generalpotential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- 0698Generalpotential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- 0760Generalpotential for harm
Ensure that residents are free from significant medication errors.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspectionFire Safety8 deficiencies
- Inspection5 deficiencies
105834 09/25/2025 North Bank Center for Rehabilitation and Healing 333 E Ashley St Jacksonville, FL 32202 F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN…
Read full statement of deficiencies - View inspection reportInspectionFire Safety1 deficiency
- Inspection4 deficiencies
105834 10/12/2023 North Bank Center for Rehabilitation and Healing 333 E Ashley St Jacksonville, FL 32202 F 0677 Provide care and assistance to perform activities of daily living for any resident who is unable. Level of Harm - Minimal harm or potential for actual harm Based on observations…
Read full statement of deficiencies - Inspection1 deficiency
105834 06/19/2023 North Bank Center for Rehabilitation and Healing 333 E Ashley St Jacksonville, FL 32202 F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to…
Read full statement of deficiencies - Inspection6 deficiencies
105834 12/09/2021 North Bank Center for Rehabilitation and Healing 333 E Ashley St Jacksonville, FL 32202 F 0558 Reasonably accommodate the needs and preferences of each resident. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT…
Read full statement of deficiencies
Ownership
Infinite Care
21nursing homes nationwide, in CMS records
13 in Florida, 8 in other states.
Counted from the chain CMS itself discloses for this home, which matches CMS Care Compare. ReadyRule's own common-control analysis is a separate and broader lens, and the two can differ.
FAQ
Questions and answers
- What is North Bank Center for Rehabilitation and Healing?
- North Bank Center for Rehabilitation and Healing is a Medicare- and Medicaid-certified nursing home in Jacksonville, FL, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 105834.
- What is the CMS rating for North Bank Center for Rehabilitation and Healing?
- North Bank Center for Rehabilitation and Healing has a CMS overall rating of 4 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does North Bank Center for Rehabilitation and Healing have?
- North Bank Center for Rehabilitation and Healing is certified for 120 beds. It serves an average of 109.1 residents per day.
- How many citations does North Bank Center for Rehabilitation and Healing have?
- North Bank Center for Rehabilitation and Healing has 16 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was North Bank Center for Rehabilitation and Healing last inspected?
- North Bank Center for Rehabilitation and Healing was last inspected on September 25, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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