Health inspection·January 16, 2025

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Based on observations, interviews, and record review the facility failed to provide a safe, clean, homelike environment by failing to ensure an adequate amount of clean washcloths and towels to ensure that they available for all residents in the facility throughout the day. The findings included: On 1/15/24 at 10:02 a.m., Certified Nursing Assistant (CNA), Staff A said during the 7 a.m. to 3 p.m. shift there was no clean linen, washcloths or towels available on the floor. She said they currently have no washcloths or towels available. On 1/15/24 at 10:20 a.m., the linen closet was observed on the same hall as the staff education room. There were no towels or washcloths available in the closet. On 1/15/25 at 10:30 a.m., Resident #4 said she always had to wait for towels and washcloths, there were never enough available. On 1/15/25 at 10:50 a.m., the Director of Housekeeping said she never did inventories of the amount of towels and washcloths available to staff. She said she was just about to deliver towels and washclothes to the floor. While touring the laundry area the cart the Director of housekeeping was delivering to the floors was observed to have 7 to 10 washcloths being delivered at that time. The Director of Housekeeping toured the linen closets and the carts on both of the east and west nursing floors and verified there were no washcloths or towels being stored in any of the linen closets or on either of the two linen carts on the east or west floors. On 1/15/25 at 10:56 a.m., Certified Nursing Assistant, Staff B was observed standing by the linen cart which was observed to have no towels or washcloths available. Staff B said the last two weeks she frequently did not have any towels or washcloths in the morning when she started her shift. On 1/15/25 at 11:00 a.m., the Director of Housekeeping said she usually had a person come in from 2:00 p.m. to 10:00 p.m. and complete the morning linen. She said it was only her right now and she came in at 6:00 a.m. and started the morning linen and that was why it took this long to get more linen out. She said there should be at least two towels and wash cloths available for each resident each day. On 1/15/24 11:22 a.m., The Administrator did not know did the numbers of linen, towels and wash cloths needed for the current census of residents. The Administrator said he thought there should be two towels and two was cloths per resident. He stated he would get a current inventory of the amount Page 1 of 2 105842 105842 01/16/2025 Crescent Health and Rehabilitation Center 5401 Sawyer Rd Sarasota, FL 34233

F 0584 of towels and washcloths on hand. Level of Harm - Minimal harm or potential for actual harm 1/15/25 at 11:30 a.m., Certified Nursing Assistant, Staff C was observed filling up the linen cart in the east wing linen closet after had housekeeping brought fresh towels and washcloths. Staff C said they have been running short of washcloths and towels every morning for the last two weeks. She states it usually takes until now to get them. Residents Affected - Few On 1/15/25 at 1:00 p.m., Resident #7 said the facility runs out towels and washcloths all the time. Resident #7 has to continually has to ask for staff to change the linen on her bed because staff are short of linen. On 1/15/25 at 1:35 p.m., the Administrator said he had not yet gotten a count on the towels and wash clothes, he said he was trying to get an accurate count. On 1/15/25 at 2:19 p.m., the Administrator provided an inventory of the towels, hand towels and washcloths. There were only 81 towels inventoried being used for 108 residents. The Administrator said he was going to pull more towels for the emergency supply and order more towels. The administrator verified that the lack of linen this morning was related to both staffing and inventory of towels. The Administrator said the Director of Housekeeping was new to the job. He said she was moved from activities to Director of Housekeeping. 105842 Page 2 of 2