Inspection·September 28, 2023

F 0559 Level of Harm - Minimal harm or potential for actual harm Resident #185. The family member called the facility after Resident #185 telephoned stating that the facility was trying to kill her. At that time, LPN I notified RN D that Resident #185 had been seen with a cell phone charge phone wrapped around Resident #184's neck. RN D stated she went inside the resident's room and Staff L, a Certified Nursing Aide (CNA), remained on 1:1 with the residents until EMS arrived. RN D stated if they knew what was going to happen, they would have changed rooms when the daughter requested it. Residents Affected - Few On 9/26/23 at 6:11 PM, an interview was conducted with RN H who stated she worked on 8/31/23 and 9/1/23 during the day shift. RN H recalled on 8/31/23 that Resident #185 was anxious about Resident #184's visitors as she was used to not having roommates and there were multiple family members including a child. RN H stated when she entered the room on 8/31/23 that Resident #185 was holding a remote thinking it was her cellular telephone at which point she found the resident's cellular telephone and gave it to her. On 9/1/23, she entered the room when the daughter of #184 reported Resident #185 was sitting on Resident #184's bed. RN H reported that Resident #185 said, someone was going to get hurt if I cannot use my phone. RN H provided Resident #185 with a facility telephone and left the room. RN H stated she did not hear about the incident with the remote on 8/31/23 and she left the facility before the incident on 9/1/23 with the cellphone cord. On 9/26/23 at 6:26 PM, an interview was conducted CNA J. She stated she worked on 8/31/23 from 6:00 PM to 6:00 AM. CNA J stated she did not recall any incidents between Residents #184 and #185. She further stated she recalled Resident #184 was moaning and crying and had multiple visitors (throughout the day, prior to the incident). On 9/26/23 at 6:41 PM, an interview was conducted via telephone with LPN I who stated she worked from 7:00 PM to 7:00 AM on 9/1/23. She stated she worked with Resident #185 about three shifts prior to the incident, and Resident #185 was pleasant and not aggressive. LPN I stated that RN D informed her during report that Resident #184 moaned and was confused. LPN I stated Resident #185 was agitated on 9/1/23. Resident #185 sat on Resident #184's bed and told a family member via telephone we were trying to kill her. LPN I stated, at approximately 8:00 PM, she was passing night medications and she heard her name loudly and went inside the resident's room. CNA L was inside the room and told her what just happened, that upon entering the resident's rooms, CNA L saw Resident #185 had placed a cellular telephone cord around Resident #184's neck. LPN I further stated she called Resident #184's daughter who became very upset because she had requested the room change prior to this incident. LPN I stated Resident #184 was moved immediately, and received a head to toe assessment and the physician was notified. No injuries were observed. On 9/27/23 at 11:15 AM, an interview was conducted with CNA K. She stated, on 8/31/23, when she assisted Resident #185 to the bathroom, Resident #185 communicated to her that she was irritated by the moaning, crying, and the noises from Resident #184's visitors. CNA K further stated she was going to talk with RN H about it but she changed her mind when she heard RN H and CNA J saying we are going to have to move them, referring to Resident #185 and Resident #184. On 9/28/23 at 4:21 PM, an interview was conducted with CNA L. She worked on 9/1/23 from 6:00 PM to 6:00 AM. She stated she met Resident #184 for the first time that night. CNA L further stated Resident #185 had no aggressive behaviors before that night. She stated, around 8:00 PM she heard Resident #184 calling for help and she entered the room and saw Resident #185 had a cellphone charge cord wrapped around Resident #184's neck. Resident #184 had her hand in between the cord and her neck. Resident #185 said I am about to get her out of here and immediately removed the cord from Resident #184's neck. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 2 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0559 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few A review of Resident #185 clinical record was conducted. The resident was admitted to the facility on [DATE]. Records revealed diagnoses including type 2 diabetes mellitus, hypertensive heart, chronic kidney disease stage 3, and major depressive disorder. No other psychiatric diagnosis were in the record. Physician orders dated 8/22/23 included monitoring behaviors, carbamazepine 200 mg for nerve pain, venlafaxine 150 mg extended release for depression, trazodone 100 mg by mouth at bedtime for insomnia, insulin, and pain monitoring every shift. The admission Minimum Data Set (MDS) dated [DATE] indicated the resident had no behaviors. The Medication Administration Record and Treatment Administration records revealed no behaviors until 9/1/23. On 9/1/23, the resident was sent to to the local hospital Emergency Department and was discharged on 9/2/23; discharge documents stated Patient had a Urinary Tract Infection which could explain her behavior, behavior worsened in the evening being more combative and paranoid. The resident was re-admitted to the facility on [DATE] and was placed on 1:1 observation. A review of Resident #184's clinical record was conducted. The resident was admitted from the hospital status post amputation the day before the incident on 8/31/23. Records revealed an open wound right lower leg, an appointment with orthopedic aftercare following surgical amputation, atherosclerosis, type 2 diabetes, chronic kidney disease stage 4, heart failure, transient ischemic attack (a brief stroke which can cause paralysis), and peripheral vascular disease. Physician's orders implemented on 9/1/23 included monitoring resident every hour for signs and symptoms of distress or shock every hour, psychiatric consult to evaluate and treat, and vital signs every 4 hours. Her care plan stated the resident had the capacity to make health care decisions and was alert and communicated verbally. A review of the Escambia County Sheriff's office report dated 9/1/23 at 9:21 PM stated the deputy responded to possible battery complaint. The deputy documented that (CNA L), heard arguing inside room which became louder. (CNA L) entered the room and saw Resident #184 sitting on the bed and Resident #185 standing above her, both struggling with a phone cord. (CNA L) believed the cord was wrapped around Resident #184's neck but she stated Resident #184 was not choking in any way. Resident #185 appeared to be in a mentally altered state and did not know her name and current location. The Deputy observed no injuries to either party. Per the report, Resident #184 was asleep in the room. A review of the undated room change/transfer policy found no indication that room changes were the sole responsibility of Social Services, nor did the policy indicate that room changes were limited to weekdays. There were attached forms for documenting who the requestor was, the reason for the request and a resident consent form for the transfer. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 3 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm Based on observation, resident interview, staff interview and record reviews, the facility failed to identify and treat a recurring facial rash for 1 of 4 residents reviewed for skin conditions, Resident #21. Residents Affected - Few The findings include: On 09/25/23 at approximately 12:35 PM, an observation was made of Resident #21 with a reddened, flaky, irritated skin rash to face around mouth, bilateral nares, and eyebrow area. Below the right nare was some crusty yellow drainage. An interview ensued with the resident, in which he stated the rash has been there for a while and the staff were treating it at one time but have not been lately. Resident #21 described the rash as bothersome and explained that it is reoccurring. An additional observation was made of the resident on 09/26/23 at approximately 2:55 PM, with no changes to the facial rash from the previous observation, and dry skin flakes were noted extending down the residents t-shirt across the chest area. A review of Resident #21's medical record included a diagnosis of Diabetes Mellitus (a chronic condition that affects the way the body processes blood sugar) and Seborrheic Dermatitis (an inflammatory skin condition that causes dry, red, flaky patches). A review of the care plan for diabetes revealed an intervention to check the body for breaks in skin and treat promptly as ordered by the doctor. A review of the physician orders included an order for weekly skin assessments every Sunday night. Weekly skin assessments were reviewed for the dates 9/3/23, 9/10/23, 9/17/23, and 9/27/23, which revealed documented descriptions of redness, dry, flaky, psoriasis to face, chin, and neck area. A review of the Medication Administration Record (MAR) revealed no active orders for treatment of the facial rash. A review of the physician progress notes/assessments revealed no discoverable documentation after 06/16/23. An interview was conducted with Employee D, the Registered Nurse Supervisor (RN D), on 09/27/23 at approximately 6:00 PM, who verified there were no recent physician progress notes in the medical record for Resident #21. RN D explained that for non-emergent communication, staff place concerns on the physician call board and the physician or ARNP (Advanced Registered Nurse Practitioner) will review the board when making rounds, write recommendations beside the concern and sign it off. RN D reviewed the physician call board and past files but was unable to find any documentation for this resident. RN D was asked if physicians can see the weekly skin assessments conducted by the nurse in the EHR (electronic health record), and she confirmed they can. She further explained that staff should notify the physician or treatment nurse when they notice a worsening in condition, they would receive an order and enter it into the EHR. When asked about blanks on the Medication or Treatment Administration Records, she stated that she would say they weren't done. On 9/27/23 at approximately 6:25 PM, an interview was conducted with the Director of Nursing (DON), who was asked to verify RN D's statements. The DON confirmed the facility process as RN D described but added that the facility also has a skin care protocol where the nurses can initiate treatment. A copy was provided for review. The DON was asked if Resident #21 had any orders for his facial rash or if the physician had been notified that the skin was inflamed and cracked with dry drainage. The DON stated that she would have to look through the record to be certain but a review of the EHR did not reveal any current treatment and confirmed the most recent provider progress note was dated 06/16/23. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 4 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete On 9/28/23 at approximately 9:30 AM, a follow-up interview was conducted with the DON who explained that she called Employee N, ARNP and she came in and examined Resident #21 last night. The DON reported that orders were entered for Ketoconazole and Vitamin A&D to facial rash, with probable plans to refer to dermatology. The DON provided progress notes from ARNP visits dated 07/02/23, 08/07/23, and 09/07/23, all which were electronically signed 09/28/23 by ARNP N. The DON verified these notes were not readily available in the medical chart for review by care staff prior to this morning and no record of physician notification by care staff for resident #21's worsening skin condition was found on the call board or in the medical record but should have been based on weekly skin assessments. Event ID: Facility ID: 105860 If continuation sheet Page 5 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Based on observation, staff interview, record review and policy review, the facility failed to ensure interventions to prevent falls (locking the wheelchair) and post-fall monitoring processes were followed for 1 of 3 residents sampled for accidents, #65. The findings include: On 09/25/23 at approximately 12:25 PM, an observation was made of Resident #65 sitting unattended in an unlocked high-back chair at the nurses station. Resident #65 had a large multicolored bruise noted to the left temple, eye, and cheek area. When Resident #65 was asked about the bruise, she mumbled incomprehensibly then stated fall, fall, fall. An interview was conducted with bypassing Employee O, a Certified Nursing Assistant (CNA), who explained that she was unsure about the cause of Resident #65's bruising and would have to confirm with the nurse. When asked to explain how staff ensure the safety for residents who are identified as high fall-risk, CNA O verified that no supervising staff were present at the nurses station, but stated usually someone was here, they must have just stepped away. CNA O further verified Resident #65's chair is unlocked but explained normally they lock it; someone must have forgotten when they brought the resident back from lunch. A review of Resident #65's medical record revealed a diagnosis of Dementia (the loss of cognitive functioning), Psychotic Disturbance, Anxiety, Cognitive Communication Deficit, Generalized Muscle Weakness, Osteoporosis (a condition in which the bones become brittle and fragile) and a history of Traumatic Subdural Hemorrhage (brain bleed). A review of the current MDS (Minimum Data Set) assessment revealed in section G that the resident requires total dependence for functioning and in section J that resident has had 2 or more falls since admission. A review of the fall risk assessments for Resident #65 reveal the following scores: on 9/14/23- high risk at 23.0 and on 9/25/23- high risk at 16.0. A review of the current care plan for resident #65 revealed a care plan of High-Risk for falls related to cognition and confusion. A review of the nursing progress notes revealed Resident #65 had unwitnessed falls on 09/14/23 and on 09/24/23. Nursing progress notes dated 09/14/23 at 6:44 PM stated Resident was laying on left side on floor had tipped out of wheelchair. Wearing no shoes nor any non-skid socks at this time. RN did assessment no injuries noted at this time. Staff helped back to wheelchair with no problems. Placed on call board and called family. On 9/14/23 7:34 PM nurse progress notes stated, Staff noted large bruised eye and eye socket related to recent fall. Will monitor. Nursing progress notes dated 09/24/23 stated that the resident had a ground level fall that was unwitnessed in her room, doctor and hospice notified. There was no documentation to support family notification. An interview was conducted with Employee D, RN (Registered Nurse) supervisor, on 09/27/23 at approximately 5:25 PM, who reviewed the physician call board log and was unable to find notification to the doctor for the fall on 09/14/23. RN D described the process for falls as to notify the doctor and family, if the resident is on hospice contact hospice, do a risk management report under fall sheet, do 24-hour neurochecks (kept in paper chart), and complete the 72 hour fall monitoring assessments in the EHR (electronic health record). When asked to describe how they notify the doctor and the family, RN D explained that if its emergent like an injury we call them right away, if its not emergent we can place it on the call board, family notification should be in the progress notes of the EHR. RN D reviewed the medical record and agreed with the surveyor findings that the 72 hour fall monitoring was not completed for the fall on 9/14/23 or 9/24/23 and confirmed neither 24-hour neurochecks (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 6 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0689 nor documentation of family notification was in the medical record for the fall which occurred on 09/24/23. Level of Harm - Minimal harm or potential for actual harm On 09/28/23 at approximately 9:44 AM, during an interview with the DON (Director of Nursing) she confirmed there was no documentation on the call board log for the resident's fall on 9/14/23. She stated that she will have to get with Risk Management. The DON was unable to find documentation of 72-hour post-fall monitoring for Resident #65's falls on 9/14/23 and 9/24/23, nor was the DON able to locate 24-hour neurochecks for the unwitnessed fall on 9/24/23, the physician was not notified of the unwitnessed fall with facial-head injury on 9/14/23, and the family was not notified of fall on 9/24/23 but should have been. The DON indicated that the facility's process was broken stating, we've got to work on a solution. Residents Affected - Few A review of the facility's undated policy titled Risk Management- Fall Risk Reduction Program found these interventions: 1. If a resident falls, the following steps should be taken: b) Inspect for bruises, swelling, lacerations, usual range of motion, and presence of other injuries c) Evaluate level of consciousness d) Conduct neurological checks if resident fall was not witnessed by staff or if hit head g) Notify resident's physician and carry out any orders received. h) Notify family, responsible party or activated health care decision maker and document, indicating time and name of person notified and any response. k) Monitor the resident's condition and document findings each shift for next 72 hours using the 72 Hour Fall Monitor form: Each shift will make one note for 72 hours following a fall. Documentation will include pain level, vital signs, other injuries that may be observed, activity level of the resident, interventions to maintain a safe environment for the resident. l) Implement new fall risk strategies based upon fall investigation and IDT recommendations. m) Update the resident's care plan. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 7 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0693 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observations, and record reviews, the facility failed to provide appropriate treatment and services to prevent complications of enteral feeding (tube feeding) site care for 1 of 1 individuals reviewed for tube feeding care. (Resident #72) The findings include: On 09/25/23 at approximately 12:40 pm, an observation was conducted of Resident #72 sitting in the day room semi-reclined in a high-back chair, with wet stains on his t-shirt. An interview was initiated with Resident #72 in which he stated the stain was from his leaking feeding tube. He proceeded to pull up his t-shirt exposing an unsecure blood-tinged saturated gauze, that he caught just before it hit the floor. It was at this time the drainage was observed to extend around towards his back and the skin around the stoma appeared excoriated. Resident #72 explained that the tube had been leaking for a while but was not sure why and explained that the nurses should be changing it later today. On 9/25/23 at approximately 12:45 pm, an interview with Registered Nurse D (RN D) supervisor revealed that a consult for a gastroenterologist was ordered last week. On 09/25/23 at approximately 12:55 pm, an additional interview was initiated with the facility's treatment nurse, Nurse P, who revealed that she started employment at the facility on 09/11/23 and was in her current position for only a week. When asked about the condition of the tube feeding site and drainage, she described the site as very irritated, and that it had been oozing at least since she started her position here. She confirmed that she notified the physician of the drainage and was told that the resident was supposed to have a gastroenterologist consult, but was unsure when. A review of Resident #72's medical record revealed that he was admitted to the facility on [DATE], and had diagnosis that included Diabetes Mellitus (a chronic condition that affects the way the body processes blood sugar), Gastrostomy status (a surgical opening through the skin of the abdominal wall to insert a feeding tube directly into the stomach), and Malignant neoplasm of the larynx and supraglottis (throat and mouth cancer) and protein-calorie malnutrition. Resident #72's EHR included a tube feeding care plan related to swallowing problem and a goal to remain free of side effects or complications related to tube feeing with interventions to change peg tube every 3 months as ordered and report any abnormal findings to the nurse and doctor. An additional care plan is in place for skin impairment issues with an intervention for weekly skin assessments by nurses. A review of the current physician orders revealed orders dated 8/18/23 to apply drain sponge or 4x4 gauze to PEG (percutaneous endoscopic gastrostomy) tube site, complete tube site care daily every dayshift for wound care, and weekly skin observations to occur every Wednesday on night shift. Resident #72's medical record lacked an order for a gastroenterologist consult or an appointment for such. A review of the nursing progress notes revealed discovery of tube site complications and bloody drainage dating back to 08/21/23 with a note stating, Resident PEG tube dressing, saturated with dark red blood. Clots noted in syringe when nurse checked for residual. Resident complained of abdominal pain rated 8 on a 0-10 pain scale. Resident lethargic. The note does not contain notification of this discovery to the physician. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 8 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0693 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few A review of the weekly skin assessments revealed that assessments were conducted on 08/31/23, 09/06/23, 09/13/23, and 09/20/23, however there was no mention of tube site skin impairment or bloody drainage from the tube site noted. On 9/27/23 at approximately 11:10 am, an interview was conducted with RN D, who confirmed Resident #72's feeding tube site has been leaking for at least 2 weeks, maybe 3. When questioned about the gastroenterologist consult, she stated she was unsure of the appointment date or time but that she sent the consult to Social Services last week. When asked what date the gastroenterologist consult was ordered, she replied that she will have to check the chart and see. When asked about the weekly skin assessments, RN D confirmed that the assessments should have included the skin redness and drainage at the tube site and was unsure why the assessments did not accurately reflect the residents current skin condition. A review of the physician progress notes and/or assessments was attempted but no records were discoverable in the medical record. The record contained 2 new orders, one to apply zinc oxide to redness around peg site daily until healed dated 09/25/23 and another to schedule GI consult for PEG tube leakage and chronic nausea dated 09/25/23 at 1:11pm. On 9/27/23 at approximately 6:15 pm, an interview was conducted with RN D who confirmed surveyor findings that Resident #72's medical record did not contain recent physician assessment/progress notes. RN D provided a note from the physician call board log dated 09/23/23 of the tube site condition, which contained an initialed response on 09/25/23 of wound care nurse notified, treatment to start. RN D confirmed this is the first documented notification to the physician regarding the tube site redness and drainage that she can locate after reviewing the physician call board log and past filed documents. When RN D was asked how do care staff know if the provider is aware of the residents condition or their recommendations if the progress notes/assessments aren't available in the record, she replied that they could not if the notes weren't there. On 09/27/23 at approximately 6:35 pm an interview was conducted the DON (Director of Nursing) who agreed that the physician should have been notified upon discovery of the skin condition worsening around the tube site and notified of the bloody drainage and resident #72's complaints of pain with lethargy. The DON confirmed the documented weekly skin assessments in the EHR do not accurately describe the tube site condition, but that her expectations are that the nurses document any abnormalities each time. The DON provided a copy of a skin protocol that care staff can initiate upon discovery of skin abnormalities. She further confirmed that the record lacks current physician progress notes and/or assessments and agreed with the surveyor that it is important for care staff to have access to these assessments for quality and continuity of care. The DON requested to review the chart herself for any supporting documentation and update the surveyor with findings. At approximately 7:00pm on 09/27/23, a brief interview was held with Employee M (Social Services), and in the presence of the DON. Employee M was requested to provide any past and present records/information regarding a gastroenterologist (GI) consult for resident #72. On 09/28/23 at approximately 9:35 am, a follow-up interview was conducted with the DON in which she confirmed treatment was started for Resident #72's tube site condition on 09/25/23 and was unable to locate any other supporting documentation that the physician was notified prior to the call board log entry. The DON provided a progress note from a visit on 7/3/23 by the ARNP that was received this morning and electronically signed at 09/28/23 at 6:48am. A review of this progress note from 07/03/23 contains documentation from the ARNP that Resident #72 is awaiting a GI consult for difficulty (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 9 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0693 Level of Harm - Minimal harm or potential for actual harm swallowing and peg tube check. The DON agreed this was not readily available in the records prior to now and there was no record of this ordered consult being placed until 9/25/23, after survey team interviews were conducted with staff. On 09/28/23, an additional new order was noted in the EHR for a GI consult for replacement of PEG tube dated 09/28/23. Residents Affected - Few A review of the facility policy titled Nursing-Change in a Residents Condition or Status stated: The facility shall promptly notify the resident, his or her Attending Physician, and representative of changes in the resident's medical/mental condition and/or status Procedures Include: 1. The Nurse Supervisor/Charge Nurse will notify the resident's Attending Physician or On-Call Physician when there has been: o An accident or incident involving the resident; o A discovery of injuries of an unknown source; o A reaction to medication and/or a medication error; o A need to alter the resident's medical treatment significantly; 3. Unless otherwise instructed by the resident, the Nurse Supervisor/Charge Nurse/designee will notify the resident's family or representative when: o The resident is involved in any accident or incident that may or may not have resulted in an injury including injuries of an unknown source; 5. The nurse supervisor/charge nurse will record in the resident's medical record information relative to changes in the resident's medical/mental condition or status. A review of the facility's policy titled Nursing-Documentation Clinical stated: PURPOSE The facility clinical staff will document the provision of care and services according to nursing standards and regulatory requirements. When completed, documentation will accurately reflect the clinical care and other services provided to the resident and ensure that the appropriate information is (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 10 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0693 available to all interdisciplinary team members. Level of Harm - Minimal harm or potential for actual harm Documentation in the medical record of each resident should provide: 1. A complete account of the resident's care treatment and response to the care. Residents Affected - Few 2. Information for the physician when prescribing medications and managing care and treatments. 3. A description of care and services that can be used for measuring the quality of care provided to the resident. 4. An ongoing record of the physical and mental status of the resident. 6. Elements to support quality medical care. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 11 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and resident record review, the facility failed to timely initiate orders to address the specific needs of the dialysis patient for 1 of 1 residents sampled for dialysis care. (Resident #66) Residents Affected - Few The findings include: Resident #66 was admitted to the facility on [DATE] for rehabilitation after hospitalization for a Cerebral Vascular Accident (CVA). The resident also had a history of End Stage Renal Disease (ESRD) and was to continue to receive dialysis services. The admission MDS (Minimum Data Set) assessment dated [DATE] revealed that Section O - Special Treatments and Programs was marked as Dialysis Treatment not received. The Care Plan for Dialysis was noted to be created in the electronic record on 9/20/2023. A review of vital sign records revealed multiple recordings of Blood Pressures taken from the Left arm, the location of Dialysis Shunt/Fistula (a connection between a vein and an artery that provides vascular access for hemodialysis, a treatment that cleans the blood by removing wastes and excess water) since the date of admission. On 09/27/23 at 11:19 AM, an interview was conducted with the DON (Director of Nursing) requesting the location of orders for dialysis and related care. The order for Dialysis was located on the transfer form 3008, Dialysis to be performed off site every Monday, Wednesday, Friday. The DON confirmed that additional orders for dialysis routine related care were not entered into the resident's medical record until 9/26/2023. The orders dated 9/26/2023 included: Dialysis - no BP or needle stick in extremity with shunt. Location: Left arm; Left Arm AV Shunt/Fistula - Check for Bruit and Thrill every shift. Auscultate for bruit and palpate for thrill. Report absence of either bruit or thrill to MD every shift. Left AV Fistula - Monitor for Signs & Symptoms of Infection every shift. Assess site for any change in skin condition. Report any noted redness, edema or increased skin temperature to MD every shift. On 09/27/23 at 12:53 PM, during interview with Staff Nurse (E) LPN (Licensed Practical Nurse), she confirmed that it is standard nursing practice to not use a dialysis patient's shunt arm for blood pressures (BP). She stated a sign is usually posted in the resident's room. No posting was observed in the resident's room immediately following the interview. On 09/27/23 at 01:30 PM, an interview was conducted with LPN F who affirmed the standard practice for care of dialysis patients included not taking BP from fistula arm. She stated that this information should be provided to CNA (Certified Nursing Assistant) at the beginning of the shift on their assignment sheet. No such directive was noted on that day's assignment sheet for CNAs. She agreed following review of vital signs log in the electronic medical record that there were multiple entries on vital sign record of BP being obtained from this resident's left arm. During an interview with CNA G at this time, CNA G stated that proper care of dialysis patients was part of CNA training and confirmed the fistula arm should not be used to obtain BP of dialysis patient. She stated this instruction is written in the resident's Dialysis record that accompanies the resident to and from Dialysis. The policy for Nursing - Care of the resident receiving Dialysis was reviewed which revealed: a. Shunt care is provided with a physician's order and by qualified licensed nurses. b. Blood pressure readings, venous punctures and fingersticks (a procedure where a lancet is used to puncture the fingertip to obtain a drop of blood for testing of blood sugar measurement.) are not (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 12 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0698 performed on the extremity where the shunt is located. Level of Harm - Minimal harm or potential for actual harm d. Observe shunt sites every shift for color, warmth, redness, edema and drainage. e. Check the shunt for bruit and thrill (a pulsation felt of blood flowing through the shunt) once per shift. Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 13 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0791 Provide or obtain dental services for each resident. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based upon interviews and record reviews, the facility failed to provide adequate dental care for 1 of 1 residents reviewed for dental concerns. (Resident #19) Residents Affected - Few The findings include: On 09/25/23 at approximately 12:15 pm, an interview was conducted with Resident #19, in which she voiced complaints about not being able to chew the facility served food. An additional interview was conducted on the same day at 2:45pm, in which Resident #19 explained her bottom dentures are causing her mouth to be sore and contribute to her having difficulty eating. She confirmed that she has not seen a dentist during her stay at the facility. A review of the resident's medical record revealed an admission to the facility on 4/4/23. Her diagnosis included Moderate Protein-Calorie Malnutrition, Dysphagia (difficulty swallowing), Hyposomolality (a condition where the levels of electrolytes, proteins, and nutrients in the blood are lower than normal) and Hyponatremia (lower than normal sodium electrolyte levels in the blood), Anxiety, and Depression. A review of Resident #19's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed in section G that she required supervision with eating, in section K that she had complaints of pain or difficulty swallowing, and in section L all dental concerns including pain were scored as no occurrence. A review of the care plan revealed a care plan in place for dentures with interventions to require mouth inspections and report changes to the nurse, and a care plan for pain related to the aging process with intervention to report changes in usual routine, decrease in functional abilities, and complaints of pain or discomfort. A review of the nutritional assessment conducted on 06/08/23 by the facility Registered Dietician stated: Weight loss note: Resident currently not available. 6/1/23 116# down 5#/30 days or 4.1%, admission weight 4/7/23 123# down 7#/60 days or 5.7%. Diet: Mechanical soft NAS chopped meat intake very poor at 0-25% for last 8 days. Mighty shakes with meals consuming 50% per CNA. Meds: 4/5/23 Megace once day, Nystatin 4/17/23 PRN for Thrush, Lasix, KCL-ER, Buspirone, Diltiazem others noted. Labs: 4/10/23 K+ 3.4 L. Per CNA resident complaining of mouth soreness reason for not eating. Unit Manager states resident is taking the Megace for appetite. Recommendations: 1. Liberalize diet D/C NAS from diet. 2. Increase Megace to BID or consider changing to Remeron. 3.Change Nystatin order to a more schedule dose 4. Dental consult. Inadequate oral intake R/T sore mouth evident by insidious weight loss since admission. An additional Nutrition/Dietary note dated 07/18/23 stated weight will be observed, recorded as ordered, and nutritional care will be provided as ordered and as needed. The most recent weight recorded in the record was 121 pounds dated 09/05/23. Active orders in the medical record state weigh weekly. A review of Resident #19's orders revealed active orders dated 4/4/23 for dietician consult and consult: may be seen and treated by a dentist as needed. There were no other orders for dental consult. An attempted review of the dental progress notes and the physician progress notes/assessments revealed no discoverable documentation. An interview was conducted with Employee D, Registered Nurse supervisor on 09/27/23 at approximately 6:15 pm in which she reviewed Resident #19's medical record, past and present physician call board notes, and verified the documents were not in the chart. Employee D explained that the physician and Nurse Practitioner assessments/progress notes are kept in paper (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 14 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0791 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few form on the hard chart. Employee D explained that orders for consultations must be written or placed into the Electronic Health Record (EHR) and then a copy of the order must be taken to Social Services who arranges the appointment and keeps a log of consultations and a calendar of those appointments. On 9/27/23 at approximately 6:35 pm, an interview was conducted with the Director of Nursing (DON). She confirmed Resident #19's Electronic Health Record (EHR) and hard chart (paper chart) lack readily available provider documentation or confirmation that this resident received a dental consult. The DON further acknowledged the surveyor findings that multiple medical records are lacking updated and readily available provider assessment and progress notes. She was asked to describe the facility's process to ensure that documentation from the provider is accessible in the medical record in a timely manner. The DON explained that a medical records staff member drives to the physicians office once a week and picks up the transcribed notes then brings them back to the facility and files them in the hard chart. When asked if it was normal for the provider progress notes to be months behind, she confirmed it was, stating that it was a struggle at times and some providers are better than others at getting them to us. The DON requested to double check the charts again and update the surveyor tomorrow with any new findings. At approximately 7:00pm on 09/27/23, a brief interview was held with Employee M (Social Services), and in the presence of the DON. Employee M was requested to provide any past and present records/information regarding a dental consult for resident #19. Employee M agreed to provide these documents to the surveyor the following morning. On 09/28/23 at approximately 9:30 am, a follow-up interview was held with the DON who confirmed there was no documentation in Resident #19's medical record nor on the facility's physician call board, to show that the resident received a dental consult after it being recommended by the dietician on 06/08/23. The DON explained that she called the Advanced Registered Nurse Practitioner (ARNP) who came in last night and assessed resident #19 and ordered a dental consult, speech evaluation, and lidocaine for mouth pain. The DON also stated that the family was notified, and the care plan was updated. On 09/28/23 at approximately 2:45 pm, a telephone interview was conducted with the Registered Dietician who recalls recommending a dental consult for Resident #19 for mouth pain and weight loss due to pain caused from lower dentures. She confirmed that she is unsure if she wrote it on the physician call board or not because at that time, she was still learning the facility's process, but recommendations should be written on the physician call board. When asked if she knew if Resident #19 has seen a dentist since her recommendations on 06/08/23, she stated that she is unsure and agrees that she should have. On 09/28/23 at approximately 4:00pm, an interview was conducted with the Administrator, who was notified that no records were provided as requested from Social Services for Resident #19. He confirms that there are no additional records to support the physician was notified, the physician acknowledgement/recommendations, or that the residents needs were implemented. A review of the facility's policy titled Nutrition Interventions state: Nutritional interventions will be implemented as recommended by the Dietary Manager, Dietitian and/or Nutrition and Diabetes Technician Registered (NDTR) to ensure the best possible nutritional status for residents of the facility. Recommendations will be consistent with nutritional best practices (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 15 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0791 and the industry standards of care. Level of Harm - Minimal harm or potential for actual harm Procedures: 1. The CDM, NDTR and/or dietician will recommend interventions that address the risk factors for, or probable causes of, nutritional problems, such as decreased appetite, inadequate intakes, chewing/swallowing difficulties, feeding difficulties, weight loss, pressure ulcers, elevated hydration labs or other abnormal labs. 2. Appropriate nutrition interventions will be planned based on the resident's individual needs, goals, and plan of care. Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 16 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0842 Level of Harm - Minimal harm or potential for actual harm Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Based on record review and staff interviews, the facility failed to ensure physician progress notes were present in the medical record for 6 of 6 residents sampled (#19. #21, #49, #58, #65, #72). Residents Affected - Few The findings include: On 9/28/2023 at approximately 11:45 AM, a review of the medical records for Resident #49 and Resident #58 noted a document titled Chronological Record of Resident Assessment by Physician with the listed dates of provider visits. A further review of the hard copy and electronic medical record could not locate the narrative documentation of the provider visits for Resident #49 and Resident #58. On 9/28/2023 at approximately 12:45 PM, the Director of Nursing (DON) was asked for the medical provider notes for January 2023 through September 2023 for Resident #49 and Resident #58 to determine if the provider was aware of the residents decline in weight. On 9/28/2023 at approximately 2:11 PM, the DON provided the requested provider visits for December 2022 through May 2023. The DON was made aware of additional visits according to the Chronological Record of Resident Assessment and requested to provide the remainder of the provider visits from July 2023 through September 2023. Also, the DON was asked for the provider visits for Resident #58 as they could not be found in the hard copy or electronic medical record. The DON was observed calling for staff to obtain those records. The DON stated they would have to get them from the providers. The DON was then asked if there is currently a process to ensure that the providers documented assessments were placed in the medical record in a timely manner such as 30 days. The DON replied, No. On 9/28/2023 at approximately 4:19 PM the Administrator stated that the facility did not have a policy that specifically covered the requirement to have provider notes in the medical record. On 09/26/23 a review was conducted of Resident #19's medical record for nutritional concerns, which included the Electronic Health Record (EHR) and the hard/paper chart. At the time of this review, there were no Physician or Advanced Registered Nurse Practitioner (ARNP) progress notes or assessments in the medical record. On 09/26/23, a review of Resident #21's medical record found no Physician or ARNP progress notes or assessments in the medical record after 06/16/2023, and a review of resident #65's medical record, found no Physician or ARNP progress notes or assessments in the medical record after 04/03/2023. A review was conducted of resident #72's medical record related to this resident's gastrostomy site excoriation and bloody drainage as documented by nursing since 8/21/23 and reports of a gastroenterologist (GI) consult. At the time of this review there were no Physician or Advanced Registered Nurse Practitioner progress notes or assessments in the medical record. On 09/27/23 at approximately 6:35 PM, an interview was conducted with the DON who was notified of the concerns with documentation. She confirmed the Electronic Health Record (EHR) and hard chart (paper chart) lack readily available provider documentation. She attempted to contact an employee who works in medical records to confirm if any records have been received but not filed but there was none. The DON was asked to describe the facility's process to ensure that documentation from the provider is accessible in the medical record in a timely manner for care staff. The DON explained that a medical records staff member drives to the physician's office once a week and picks up the transcribed (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 17 of 18 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105860 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/28/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Century Center for Rehabilitation and Healing 6020 Industrial Blvd Century, FL 32535 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0842 Level of Harm - Minimal harm or potential for actual harm notes then brings them back to the facility and files them in the hard chart. When asked if it was normal for the provider progress notes to be months behind, she confirmed it was, stating that it was a struggle at times, and some providers are better than others at getting them to us. Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105860 If continuation sheet Page 18 of 18