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Inspection visit

Inspection

PAGE REHABILITATION AND HEALTHCARE CENTERCMS #1058641 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure adequate supervision and interventions to prevent multiple falls for 2 (Residents #20 and Resident #30 ) of 3 residents surveyed for falls. The findings included: Review of the facility policy Fall Prevention and Management reviewed on 6/2023 shows post fall management included: In the event a resident has fallen and /or is found on the ground, a complete head to toe assessment must be performed. Obtain vital signs, obtain neurological checks for any unwitnessed fall or any fall with evidence of head injury. The nurse will complete an incident report; contact physician and family and document in the medical record, including time and person spoken with. Update care plans with new interventions or delete those interventions no longer appropriate. Review of the Falls Management and Prevention revised 5/17/2022: Implement goals and interventions with resident/family for inclusion in the interdisciplinary Plan of Care based on individual needs after attempting to determine possible causes. Updated care plan with new interventions or deletethose interventions no longer appropriate. The Minimum Data Set (MDS) 5-day with an Assessment Reference Date (ARD) of 8/24/23 shows Resident #20 was at risk for falls and had fallen within a month before being admitted for care by the facility. Review of Resident #20's Baseline care plan revealed the facility initiated fall interventions on 8/18/23 to prevent falls: anticipate needs, call light in reach, non-skid socks when out of bed, frequently used items in reach, safe environment, bed in lowest position. Review of Resident #20's activities of daily living (ADLs) care plan initiated on 8/30/23 revealed Resident #20 required extensive assistance of two staff for moving in bed and transferring from bed to wheelchair. The baseline care plan revealed Resident #20 was cognitively impaired with dementia. Incident report dated 8/28/23 at 9:18 p.m. revealed Resident #20 was alone in her room and fell trying to move the dinner tray. The resident reported she hit the back of her head and was sent to the hospital. The facility identified predisposing factors for the fall were confusion, memory impairment, incontinence and gait imbalance. Updated care plan interventions include the resident asking for assistance to remove the tray from room. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 105864 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105864 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Page Rehabilitation and Healthcare Center 2310 N Airport Road Fort Myers, FL 33907 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm On 8/28/23 the facility updated the CNA [NAME] to offer to assist Resident #20 to lay down after dinner meals. Review of fall care plan interventions initiated on 8/30/23 to prevent future falls did not include moving the meal tray out of the way for Resident #20, which was the reason the resident fell. Residents Affected - Some Review of the CNA [NAME] (instructions on how to care for residents) did not include instructions for the CNA to remove the meal tray for Resident #20. Review of the incident report for dated 9/1/23 at 6:24 p.m. revealed Resident #20 was in the wheelchair at the nurse's station, stood up, fell and hit her head on the wall. The facility checked the resident's vital signs and put her to bed. The physician was notified, and neuro checks were initiated. The facility updated the care plan on 9/4/23 to include offer nap after meals. Review of the MDS with an ARD of 9/8/23 revealed Resident #20's BIMS was 9, indicating moderate cognitive impairment. Review of the care plans did not reveal a care plan for cognitive impairment. Review of the incident report for Resident #20 dated 9/10/23 at 9:42 p.m. revealed the resident fellout of her wheelchair and hit her head while at the nurse's station. The CNA reported she tried to get the resident to go to bed after dinner, but the resident refused and said her bedtime is 11:00 p.m. Review of the care plan revealed interventions initiated on 9/11/23 included Dycem to wheelchair, remove foot pedals to the wheelchair and obtain a urinalysis with culture and sensitivity. The care plan did not include that the resident preferred a bedtime of 11:00 p.m. The interventions continued to offer Resident #20 to lay down after meals. Review of the CNA [NAME] did not include Dycem to wheelchair or remove foot pedals. The [NAME] continued to show offer naps after meals. Review of the therapy notes revealed Dycem was not applied to the wheelchair until 10/24/23, which was 44 days after the facility added it to the care plan. Review of the incident report for Resident #20 dated 10/6/23 at 2:37 p.m. revealed Resident #20 had an unwitnessed fall in her room on 10/5/23. The nurse documented the resident was on the floor when he was doing his rounds at 10:00 p.m. on 10/5/23. There was no documentation of the resident's fall until 10/6/23 when the daughter visited the facility and asked about the new bruise on Resident #20's face. The resident was not transferred to the hospital until 10/6/23 at 2:15 p.m., approximately 16 hours after the resident had the unwitnessed fall. Resdent #20 was taking blood thinners at the time of this fall, which put her at risk of hemorrhagic stroke. Review of the care plan revealed the facility revised the plan on 10/7/23 to offer to assist in laying down after dinner meals, send to emergency room for CT scan, antibiotic initiated for urinary tract infection, and room change. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105864 If continuation sheet Page 2 of 5 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105864 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Page Rehabilitation and Healthcare Center 2310 N Airport Road Fort Myers, FL 33907 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Review of the incident report for Resident #20 dated 10/20/23 at 3:20 p.m. revealed the resident fell while waiting for the CNA to come to the room. Review of the fall care plan revealed the facility added interventions on 10/20/23 for 30-minute checks and staff education. There were no interventions in the care plans for communicating with Resident #20 whose primary language was Spanish. Review of the incident report for Resident #20 dated 11/2/23 at 8:52 a.m. revealed the resident was found in her room, sitting on the floor with the call bell in reach, but not activated. The resident reported she was trying to tidy up after breakfast. Neurological checks were started. The care plan interventions added after the fall included a therapy screen for positioning (possible wedge) and offer group activities both initiated on 11/3/23. Review of therapy notes revealed the wedge was ordered on 11/3/23, but therapy was not indicated because Resident #20 refused. Review of the incident report for Resident #20 dated 11/15/23 at 7:40 p.m. revealed the roommate went to the nurse's station to report the resident was naked sitting down at the closet. Resident #20 was unable to give a description. The incident report note dated 11/20/23 at 2:36 p.m. revealed Resident #20 was placed on 1:1 supervision during the nights and evening shift and placed in activities during the day. Resident #20 was referred out to a small group home and would be transferred from the facility on 12/1/23. On 11/13/23 at 9:53 a.m. during an interview with the Unit Manager Licensed Practical Nurse (LPN) Staff A she said Resident #20's primary language was Spanish and she required a translator. On 11/14/23 at 8:25 a.m., observed Resident #20 in her room being assisted by CNA Staff B. Staff B was transferring Resident #20 out of bed to the wheelchair without assistance from a 2nd staff. The ADL care plan revealed there should be two staff assisting Resident #20 with transfers. There was only 1 fall mat on the side of the resident's bed and there should have been two. On 11/14/23 at 8:46 a.m. the Assistant Director of Nursing (ADON) verified the staff did not report Resident #20's unwitnessed fall with head injury when it occurred on 10/5/23. She confirmed the delay in care put the resident at risk for bleeding because of the blood thinner. On 11/14/23 at 9:52 a.m., CNA Staff B said the Unit manager told him Resident #20 had a fall and keep an eye on resident. He said he did not know how to use the CNA [NAME] and did not know the resident required two staff for transfers. He said he is a big guy and Resident #20 is small so he could transfer her by himself. He said residents can easily fall out of bed without side rails, but he was able to change Resident #20's brief by himself while the resident was lying in the bed. On 11/14/23 at 12:40 p.m., telephone interview attempted with the nurse who found Resident #20 on the floor on 10/5/23 at 10:00 p.m. There was no answer to the call, and a message was left. The nurse did not return the call. On 11/14/23 at 2:04 p.m., Resident #20's daughter was visiting at the facility. She said she did not understand why the resident had so many falls at the facility. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105864 If continuation sheet Page 3 of 5 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105864 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Page Rehabilitation and Healthcare Center 2310 N Airport Road Fort Myers, FL 33907 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 11/14/23 at 3:32 p.m., LPN Staff D said he was working with Resident #20 on 10/5/23, but he was getting ready to go home when Resident #20 was found on the ground. He said he did not know what was done about it. On 12/8/23 at 2:36 p.m. during an interview with the ADON, she said the facility failed to prevent falls for Resident #20 who had a history of falling with multiple risk factors. The ADON said several of the ineffective interventions were not removed from the care plan, thus attempted over and over again without success. She said putting Resident #20 to bed after meals was not effective to prevent falls but remained on the care plan and the [NAME]. She confirmed there was no care plan for communicating with Resident #20 who was Spanish speaking and required an interpreter/translator. The ADON said nursing staff did not follow the facility policy after the fall on 10/5/23 and this put the resident at risk for further injury because the resident was taking taking blood thinners and had an unwitnessed fall, hitting her head. Review of the medical record revealed Resident #30 was admitted on [DATE] with muscle wasting and atrophy, alcohol induced dementia, malnutrition, and hypotension. Facility staff was instructed to monitor the resident due to fall risk, pain, and behaviors. Resident #30's baseline care plan revealed interventions to prevent falls including call light in reach, anticipate needs, maintain safe environment, and keep frequently used items in reach. Review of the facility incident reports revealed Resident #30 fell at the facility on 11/7/23, 11/9/23, and 11/20/23. The incident report dated 11/7/23 at 5:53 p.m. revealed Resident #30 fell outside on the first day at the facility while trying to open an exit door. The facility identified predisposing factors of confusion, medications, wandering and being admitted within 72 hours. Interventions added after the fall included psychiatric medication review and therapy evaluation. Review of the incident report dated 11/9/23 at 4:37 p.m. revealed Resident #30 fell in the hallway two days after admission to the facility. She was found on the floor bleeding from a head laceration. Predisposing factors included confusion, wandering, and admission within 72 hours. Review of the fall care plan revealed an additional medication review on 11/10/23. Review of the incident report dated 11/20/23 at 6:15 p.m. revealed resident fell in her room. The CNA found the resident sitting on the floor mat with a grapefruit size lump to the head. Predisposing risk factors were confusion, gait imbalance, and wandering. The facility educated the resident to ask for assistance and how to use the call bell. On 11/21/23 the facility updated the care plan to include medication dose reduction and a fall mat to right side of bed. On 11/14/23 at 10:04 a.m., observed Resident #30 sitting in her room in a wheelchair. The nurse was also in the room. There was one fall mat on the floor next to the bed. The other side of the bed was pushed up against the wall. On 12/8/23 at 11:42 a.m., observed Resident #30 sitting on the bed in her room. The CNA was sitting (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 105864 If continuation sheet Page 4 of 5 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 105864 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Page Rehabilitation and Healthcare Center 2310 N Airport Road Fort Myers, FL 33907 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete in a chair wastching TV approximately 5 feet from the bed. The CNA said the resident had fallen at the facility and required one to one supervision. Resident #30 was confused, agitated and her speech did not make sense. On 12/8/23 at 12:52 ADON said the facility failed to prevent three falls with in the first month of admission for Resident #30. She said Resident #30 fell the first time trying to go outside, and an activity preference for Resident #30 included going outdoors. She said the activity care plan was not initiated until 11/17/23 and did not include instructions for Resident #30 to go outdoors. The DON said Resident #30 was taking medications with side effects of dizziness which increased Resident 30's fall risk. She said the one-to-one supervision was included in the care plan, but it was not on the CNA [NAME]. Event ID: Facility ID: 105864 If continuation sheet Page 5 of 5

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0689GeneralS&S Epotential for harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

FAQ · About this visit

Common questions about this visit

What happened during the December 8, 2023 survey of PAGE REHABILITATION AND HEALTHCARE CENTER?

This was a inspection survey of PAGE REHABILITATION AND HEALTHCARE CENTER on December 8, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PAGE REHABILITATION AND HEALTHCARE CENTER on December 8, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.