F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review, and interview, the facility failed to ensure a working television (TV) for
1 of 1 sampled resident who voiced a complaint (Resident #80).
Residents Affected - Few
The findings included:
Review of the record revealed Resident #80 was admitted on Friday 01/26/24. The admission Evaluation
completed on 01/26/24 documented Resident #80 received orientation to the facility that included the use
of the call bell, bed controls, and telephone, but lacked orientation to the TV, as evidenced by a lack of a
documented checkmark. Review of the Brief Interview for Mental Status (BIMS) score completed on
01/29/24 revealed Resident #80 was cognitively intact, with a score of 14, on a 0 to 15 scale.
During an interview on Monday 01/29/24 at 12:17 PM, Resident #80 explained she had been admitted the
previous Friday and that her TV had been out over the weekend. When asked if she had told anyone about
the non-functioning TV, the resident stated she told several staff over the weekend, and they all told her that
maintenance would come fix it on Monday. During a subsequent interview on Monday at 3:33 PM, Resident
#80 stated the TV was not fixed, but that three staff had asked her about it.
During an observation and interview on Tuesday 01/30/24 at 9:02 AM, when asked if her TV had been
fixed, Resident #80 stated no, and that maintenance had not come in on the previous day. The TV remote
was noted on the over the bed table. When asked about the remote, Resident #80 explained the remote
would turn on the TV, but there were no stations. When the TV was turned on, it was noted to be a Smart
TV with multiple menus and options. When the resident clicked on the multiple options, one menu
instructed to add stations to your favorites, but the resident did not know how.
During a medication administration observation on 01/30/24 at 11:24 AM, while passing by the room of
Resident #80, the Unit Manager, who was the direct care nurse for the day, noticed the call bell had been
activated. The Unit Manager stopped and assisted the resident. Upon leaving, Resident #80 stated, My TV
still doesn't work, and maintenance hasn't been here to fix it. The Unit Manager responded, OK, I'll let
maintenance know.
On 01/30/24 at 3:14 PM, the TV for Resident #80 was still not working. The Unit Manager and Administrator
were noted at the nurses' station. When asked if she knew how to operate the TVs in the resident rooms,
the Unit Manager stated she did not. When asked if she recalled telling a resident that same day during the
medication pass observation, that she would get maintenance to assist with a resident's TV, the Unit
Manager named two other residents, but did not recall telling Resident #80 that she would tell maintenance
about her non-functioning TV. The Administration stated, I thought I was doing a good thing by ordering all
new Smart TVs, but that is the problem. If a resident hits an
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
105875
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
incorrect button, then maintenance has to come and reprogram it. When asked if anyone else knew how to
work the Smart TVs, the Administrator stated, not really. The Social Services Director (SSD) was walking by
and was asked by the Administrator to try to fix the TV for Resident #80. When asked if she had received
instructions on how to work the new Smart TVs, the SSD stated she had not. The SSD worked on the TV in
Resident #80's room for about 10 or 15 minutes and stated she just kinda figured it out. The SSD explained
that she was the young mind at the facility and gets asked to assist with all the technological stuff.
Event ID:
Facility ID:
105875
If continuation sheet
Page 2 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure care and services as per resident
choice for 1 of 2 sampled residents observed who received blood sugar level checks (Resident #10).
The findings included:
During a medication pass observation for Resident #10 on 01/31/24 at 11:38 AM, Staff A, Licensed
Practical Nurse (LPN), gathered the supplies to obtain a blood sugar level, and entered the resident's room.
When asked by the LPN which finger she wanted to use to obtain the blood sample, Resident #10 stated
she didn't care which finger, but stated, Don't do it near the fingernail, it hurts, while demonstrating where
not to put the lancet. The LPN then started toward the side of the resident's finger with the lancet and the
resident stated, No not there. On the pad, demonstrating to the LPN exactly were on the pad of the finger
she would prefer. The LPN stated she could not do it on the pad as that's where the nerves are and that
would hurt. Resident #10 again stated, Not on the side. The LPN stated, Ok . right here, and placed the
lancet on the side of the finger and immediately pricked the finger with the lancet before the resident was
able to respond. The resident stated, That hurt, and you didn't listen to me. You're not the one that has to
live with the pain.
After the medication pass observation, Resident #10 explained that she was a seamstress all of her life and
was used to pricks on the pad of her fingers. When asked how Staff A made her feel, Resident #10 stated, I
understand the nurses didn't sew, but they need to listen to me. I know what I want.
During an interview on 01/31/24 at 11:55 AM, when asked if she should have listened to the resident's
request regarding obtaining the blood sample, and follow her request, the LPN stated, I agree.
Review of the record revealed Resident #10 was admitted to the facility on [DATE]. Review of the current
Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status
(BIMS) score of 9, on a 0 to 15 scale, indicating the resident had some cognitive impairment. This MDS
also revealed the resident received insulin injections 7 of 7 days during the look-back period. Review of the
current Medication Administration Record (MAR) revealed the nurses were obtaining blood sugar levels
three times daily.
Review of the comprehensive assessment dated [DATE] documented all the decisions related to her
Activities of Daily Living (ADLs) were very important to her.
During an interview on 02/01/24 at 9:25 AM, when told of the observation during the medication pass with
Resident #10 and Staff A, the Director of Nursing (DON) stated, (Name of Resident #10) is very particular.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 3 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3) Review of
the policy Oral Inhalation Administration revised January 2018 documented, Metered dose and Dry-Powder
Inhalers: . K. Ask resident to breathe out as deeply as possible (do not exhale into inhaler). L. Position
inhaler for administration: 1) If not using a spacer: a. Open mouth and position the inhaler one or two inches
from mouth, OR b. Place inhaler mouthpiece under top teeth and above tongue with mouth/lips closed
around the mouthpiece. M. Press down on inhaler once to release medication as resident starts to breathe
in slowly through the mouth over 3 to 5 seconds. (Do not spray more than one puff at a time.) . P. If another
puff of the same or different medication is required, wait at least 1-2 minutes between, then repeat
procedures above.
A medication pass observation was completed for Resident #81 on 01/30/24 at 9:26 AM with the Unit
Manager, who was the direct care nurse for the shift. The Unit Manager obtained the resident's Albuterol
inhaler, explaining the resident had her morning medications but requested the inhaler after breakfast.
The Unit Manager handed the Albuterol inhaler to Resident #81 and stated, You know, two puffs. Hold it and
exhale when you need. Resident #81 took the inhaler, put it in her mouth, exhaled into the inhaler,
administered two quick puffs, and held her breath. The Unit Manager had to cue the resident to exhale,
even though she had previously instructed her to hold her breath and exhale when needed.
During an interview on 01/31/24 at 9:37 AM, when asked if she recalled the inhaler administration for
Resident #81 from the previous day, the Unit Manager stated she did. When asked if she had administered
the Albuterol for Resident #81 before, the Unit Manager stated she had on many occasions. The Unit
Manager explained she had learned from the resident's son, that prior to admission, resident #81 was
independently administering her own medications, including the inhaler. The Unit Manager stated upon
admission to the facility, she tried to administer the inhaler to the resident several times, but the resident
would not allow it. The Unit Manager stated she spent a lot of time trying different times to get the resident
to wait between puffs, but she would not follow her instructions. The Unit Manager agreed the technique
used by the resident was not correct. When asked she if had documented anything related to the provided
instructions, attempted education, and or discussion with the resident's son, the Unit Manager stated she
believed she did a while ago.
Review of the record revealed Resident #81 was admitted to the facility on [DATE]. The record revealed the
order for the Albuterol inhaler, but lacked any order to self-administer. The record also lacked any progress
note related to the use of the inhaler, attempted instructions and or education, or discussion with the
resident's son.
4) Review of the policy Oral Medication Administration revised April 2018 documented, Procedures: I. Chart
medication administration on Medication Administration Record immediately following each resident's
medication administration.
Review of the record revealed Resident #17 was admitted to the facility, late in the day on 01/01/24. Review
of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a
Brief Interview for Mental Status (BIMS) score of 3, on a 0 to 15 scale, indicating the resident was severely
cognitively impaired. This MDS lacked any documented behaviors of refusal of care and indicated the
resident had medications to include insulin and antidepressants.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 4 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Review of the January 2024 Medication Administration Record (MAR) revealed the following:
Level of Harm - Minimal harm
or potential for actual harm
a) On 01/08/24 at 6:45 AM the record lacked any blood sugar level.
Residents Affected - Some
b) On 01/11/24 at 9:00 AM the record lacked the administration of amlodipine and lebetalol (medications for
elevated blood pressure levels), citalopram (a medication for depression), famotidine (a medication for
heartburn), aspirin (a medication for the prevention of blood clots), and metformin (a medication for
elevated blood sugar levels).
During a side-by-side review of the record and observation of the medication bubble packs (the packaging
of the medication by the pharmacy) for Resident #17 on 01/31/24 at 5:12 PM, the Consultant pharmacist
and Director of Nursing (DON) agreed with the lack of documented administration as noted above. The
DON confirmed with the pharmacy that the medications for Resident #17 were scheduled to start on the
morning of 01/02/24, and were delivered to the facility in time for the morning medication pass on 01/02/24.
The following inconsistencies were noted between the January 2024 MAR and the actual number of
medications administered (Photographic Evidence Obtained):
a) Staff documented the administration of the Atorvastatin (a medication for elevated lipids) 29 times, with
only 28 pills popped or removed from the bubble pack.
b) Staff documented the administration of the amlodipine 28 times, with only 27 pills removed from the
packaging.
c) Staff documented the administration of the Citalopram 28 times, but 31 pills were removed from the two
packages.
5) Review of the January 2024 Medication Administration Records (MARs) revealed Resident #25 had two
orders for the pain medication Tramadol. One order was for 25 mg (milligrams) of Tramadol to be
administered routinely at 9 AM and 6 PM. The MAR documented administration of the 25 mg twice daily,
except for the 6 PM dose on 01/08/24, which was left blank. The second order was for 50 mg of Tramadol to
be administered every 6 hours as needed for pain. The January 2024 MAR lacked any documented
administration of the 50 mg tablets to Resident #25.
Review of the corresponding Medication Monitoring/Control Records lacked any documented removal of
the routine Tramadol on 01/30/24 for either shift, but documented removal of the 50 mg tablets of Tramadol
on 01/30/24 at 9:30 AM and 6:30 PM.
During an interview on 02/01/24 at 12:40 PM, the Director of Nursing (DON) agreed with the
inconsistencies with the Tramadol.
During an interview on 02/01/24 at 1:44 PM, the Unit Manager, who was one of the nurses who pulled the
50 mg Tramadol from the medication cart on 01/30/24, explained Resident #25 had complained of
increased pain on that date, so the larger dose was given. When asked to review the MARs for the
documentation of the Tramadol administration, the Unit Manager agreed she had documented the Tramadol
incorrectly.
Based on observation, interview, and record review, the facility failed to ensure competent nursing staff as
evidenced by the failure to:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 5 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
1) Document the antibiotic stop-date for 1 of 1 sampled resident receiving antibiotic therapy (Resident
#130);
2) Document medication administration for 5 of 5 sampled residents chosen for unnecessary medications
(Residents # 12, #4, #13, #81, and #26); and follow blood pressure parameters for 1 of 5 sampled residents
(Resident #4);
3) Ensure resident was educated to the proper technique of inhaler administration for 1 of 6 observed for
medication administration (Resident #81);
4) Accurately document the number of medications administered as evidenced by inconsistencies between
the January 2024 MAR and the actual number of medications administered for 1 of 6 sample residents for
medication administration (Resident #17); and
5) Document the accurate dosage of Tramadol for 1 of 2 sampled residents for narcotic administration
(Resident #25).
The findings included:
1) Resident #130 was admitted to the facility on [DATE] with diagnoses which included Urinary Tract
Infection (UTI). On 01/26/24, the Resident's physician prescribed Cefuroxime Axetil Oral Tablet 500 MG;
Give 1 tablet by mouth one time a day for UTI. There was no stop date included on the physician's order.
Usage longer than 14 days increases risk for C-Diff. Recommended twice daily.
A review of the Facility's Antibiotic Stewardship Policy and Procedure states:
9. The Prescribers will document dose, duration, and indication for all antibiotic prescriptions.
On 01/31/24 at 4:00 PM, an interview was conducted with Consultant Pharmacist, he stated, I have not
reviewed this resident's record as of yet, since he just was admitted a few days ago, but when reviewing for
antibiotic stewardship, I look at right antibiotic, right duration, and if the antibiotic was actually started when
prescribed. The Pharmacist agreed that the antibiotic order should have included a stop date.
During an interview with the Director of Nursing (DON)on 01/31/24 at approximately 5:00 PM, the DON
confirmed that the doctor verbally told her to give Resident #130 the prescribed antibiotic until 02/02/24.
When she added the antibiotic into the electronic record, she failed to put the end date in the eMAR, but
she was aware of the end date.
2a) Resident #12 was admitted on [DATE] with diagnoses which included Vascular Dementia, Diabetes,
Bipolar Disorder, Neuropathy, Paranoid Schizophrenia, Major Depressive Disorder, Adjustment Disorder,
Convulsions, Irritable Bowel Syndrome, Pain, Constipation, and Hypertension. Resident cognition is
moderately impaired, with a Brief Interview for Mental Status (BIMS) score of 10 out of 15.
A review of the electronic Medication Administration Record for December 2023 and January 2024 showed
the following missing documentation:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 6 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Famotidine 20 mg once daily for GERD. There were no staff initials showing administration of this
medication at 6 AM on 12/29/23 and 01/08/24
Colace 100 mg twice daily for bowel management; hold for loose stools. There were no staff initials showing
administration of this medication at 9 PM on 12/24/23
Residents Affected - Some
There were no staff initials showing the monitoring of targeted behaviors related to antidepressant use
each shift for the night shift on 12/10/23 and 01/12/24
2b) Resident #4 was admitted on [DATE] with diagnoses which included Parkinson's, Muscle Weakness,
Major Depressive Disorder, Dysphagia, Deep Vein Thrombosis and Acute Embolism, Hypertension, Dry
Eye Syndrome, and Chronic Pain. Resident was cognitively intact with a BIMS of 15 out of 15.
A review of the electronic Medication Administration Record for January 2024 and December 2023 showed
the following missing documentation:
Linzess 290 mcg once daily; There were no staff initials showing administration of this medication at 6 AM
on 01/19/24 and on 12/19/24.
Sinemet CR 50/200 mg once daily for Parkinson's. There were no staff initials showing administration of this
medication on 01/21/24, 01/25/24, 12/21/23, and 12/31/23.
Apixaban 5 mg twice daily for anticoagulant. There were no staff initials showing administration of this
medication at 5 PM on 01/25/24 and 12/31/23.
Entacepone 200 mg twice daily for Parkinson's. There were no staff initials showing administration of this
medication at 5 PM on 01/25/24 and 12/31/23.
Hydralazine HCI 25 mg, 1/2 tab, for Hypertension. There were no staff initials showing administration of this
medication at 5 PM on 01/25/24 and 12/31/23.
Systane Ultra Solution 0.4-0.3%, Instill 1 drop in both eyes for dry-eye syndrome. There were no staff
initials showing administration of this medication at 9 PM on 01/21/24, 4 PM and 9 PM on 01/25/24; and at
9 PM on 12/21/23, 4 PM and 9 PM on 12/31/23.
Carbidopa-Levodopa 25/100 mg 5 times a day for Parkinson's. There were no staff initials showing
administration of this medication at 9 PM on 01/21/24; 5 PM and 9 PM on 01/25/24; at 9 PM on 12/21/23; 2
PM, 4 PM and 9 PM on 12/31/23.
The order for Hydralazine HCl Tablet 25 MG, 1/2 tablet by mouth two times a day for Hypertension, had
parameters which called for staff to hold for Systolic Blood Pressure (SBP) less than 110. These
parameters were not followed by staff at 5 PM on 01/05/24, 8 AM & 5 PM on 01/06/24; and at 5 PM on
01/21/24 when this medication was initialed as being given by the nurse when SBP was less than 110.
2c) Resident #13 was admitted on [DATE] with diagnoses which included Insomnia, Chronic Kidney
Disease, Anemia, Atrial Fibrillation, Sarcopenia, Glaucoma, Hypothyroidism, Major Depressive Disorder,
Anxiety, Hypertension, Arthritis, and Coronary Artery Disease. Resident was moderately cognitively
impaired with a BIMS of 9.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 7 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
A review of the electronic Medication Administration Record for January 2024 and December 2023 showed
the following missing documentation:
Trazodone HCl Oral Tablet 50 MG Give 1 tablet by mouth at bedtime for Depression. There were no staff
initials showing administration of this medication at 9 PM on 01/21/24, 01/25/24, 12/21/23 and 12/31/23.
Residents Affected - Some
Temazepam Oral Capsule 15 MG Give 1 capsule by mouth at bedtime for Insomnia. There were no staff
initials showing administration of this medication at 9 PM on 01/21/24, 01/25/24, 12/21/23 and 12/31/23.
Pro-Stat Oral Liquid Give 30 ml by mouth two times a day for wound healing. There were no staff initials
showing administration of this medication for PM 01/25/24 and PM on 12/31/23
Levothyroxine Sodium Oral Tablet 50 MCG Give 1.5 tablet by mouth one time a day related to
Hypothyroidism. There were no staff initials showing administration of this medication at 6 AM on 01/08/24
and on 12/08/23.
Latanoprost Ophthalmic Emulsion 0.005 % Instill 1 drop in both eyes at bedtime related to Glaucoma.
There were no staff initials showing administration of this medication at 9 PM on 01/21/24, 01/25/24,
12/21/23 and 12/31/23.
Buspirone HCl Oral Tablet 15 MG Give 1 tablet by mouth three times a day for Anxiety, Hold for sedation.
There were no staff initials showing administration of this medication at 9 PM on 01/21/24 and 01/25/24, 2
PM on 12/31/23, 9 PM on 12/21/23 and 12/31/23.
Morphine Sulfate (Concentrate) Oral Solution 100 MG\5ML Give 0.25 ml by mouth two times a day for Pain.
There were no staff initials showing administration of this medication at 9 PM on 01//21/24, 01/25/24,
12/21/23 and 12/31/23.
Zofran Oral Tablet 4 MG Give 1 tablet by mouth three times a day for Nausea. There were no staff initials
showing administration of this medication at 9 PM on 01//21/24, 01/25/24, 2PM on 12/31/23, 9 PM on
12/21/23 and 12/31/23.
Behaviors were not initialed by staff as being monitored for Evening shifts on 01/08/24, 01/23/23, 01/25/24
and Night shifts on 01/12/24; Evening shifts on 12/08/23, 12/23/23, and 12/31/23.
Side Effects for Psychotropic medications not initialed by staff as being monitored for Evening shift on
01/08/24, 01/23/23, 01/25/24 and Night shift on 01/12/24; Evening shift on 12/08/23, 12/23/23, and
12/31/23; Night shift on 12/12/23 and 12/31/23
2d) On 01/31/24 at 8:45 AM, a review of the electronic Medication Administration Record (eMAR) for
Resident #26 noted that on 01/25/24 there was no documentation on the eMAR that the resident received
her Duloxetine HCL oral capsule delay release sprinkle 60 MG given 2 times daily for depression, or her
Tamsulosin HCL oral capsule 0.4 MG by mouth 2 times daily for overactive bladder. The resident's eMAR,
(electronic MAR) contained no documentation to explain why the medication was not given. There was also
no documentation in the Resident's progress notes to explain why the medication was not provided.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 8 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
On 01/31/24 at 10:14 AM, the DON stated that the resident refused her medications (Duloxetine HCL and
Tamsulosin HCL), and she did not remember to document the information.
On 01/31/24 at 4:00 PM, the Pharmacist stated in response to his actions when reviewing the MARS: If I
found any holes in the MAR, I would tell (DON). I would not necessarily note it in my notes. I expect them to
deal with the issue right away, so I don't always put it in my notes When I notify (DON), she will look at it,
confirm the information, and identify the staff member involved. Sometimes you can isolate the issue to one
particular staff. I did note that there were issues in December and January regarding Behavior and side
effect monitoring which I reported to the DON.
Event ID:
Facility ID:
105875
If continuation sheet
Page 9 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, record review, and policy review, the medication error rate was 7.14
percent. Two medication errors were identified while observing a total of 28 opportunities, affecting 2 of 7
residents observed (Residents #8 and #4).
Residents Affected - Few
The findings included:
Review of the policy Eye drop administration revised April 2018 documented, Procedure: . F. With a gloved
finger, gently pull down lower eyelid to form pouch, while instructing resident to look up. Place other hand
against resident's forehead to steady. Hold inverted medication bottle between the thumb and index finger,
and press gently to instill prescribed number of drops into pouch near outer corner of eye. H. While the eye
is closed, use one finger to compress the tear duct in the inner corner (inner canthus) of the eye for 1-2
minutes. This reduces systemic absorption of the medication. Alternatively, the resident may keep his/her
eyes closed for approximately three minutes.
1) During a medication administration observation for Resident #8 on 01/30/24 at 11:12 AM, the Unit
Manager, who was also the direct care nurse for the shift, obtained the resident's artificial tears from the
medication cart. The Unit Manager proceeded to administer one drop directly into the tear duct (inner
corner) of each eye.
2) During a medication administration observation for Resident #4 on 01/31/24 at 9:23 AM, the Unit
Manager obtained the resident's medications from the medication cart, to include Systane eye drops. Upon
administration of the medication, the Unit Manager placed the eye drops directly into the resident's tear
ducts.
During an interview on 01/31/24 at 9:37 AM, when asked the technique for eye drop administration related
to where in the eye the drops should be placed, the Unit Manager explained she tries to put the drops in the
corner pocket, pointing to the inner most aspect of her eye, to allow the medication to distribute over the
eye. When asked about the tear duct, the Unit Manager stated she was not sure, explaining that she
obtained her license during the pandemic and did not get very much clinical time.
Review of the record revealed Resident #4 had a current Brief Interview for Mental Status (BIMS) score of
15, on a 0 to 15 scale, indicating she was cognitively intact. During an interview on 02/01/24 in the
afternoon, when asked if she feels the eye drops were helping her dry eyes, Resident #4 stated she did not,
further explaining that her eyes remained dry.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 10 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and interview, the facility failed to prepare and serve food in a sanitary manner
affecting all residents who eat their meals in the facility.
Residents Affected - Many
Findings include:
Observations made during the initial tour of the main kitchen at 9:10 am on 01/29/2024, accompanied by
the dietary manager. The following was observed:
1) The oven and stove was very dirty with grease and baked on food.
(2) The flat top grill is dirty, stained with food and grease.
(3) The test strips for determining the PPM for the sanitizing red bucket and the sanitizing sink had a
expiration of November 2021.
(4) The shelving under the steam table was very dirty with grease and food.
(5) The janitor closet was dirty and the brooms and dust pan was stored on the floor of the janitors closet
instead of hanging on the wall.
(6)The top shelves in the dry storage room had boxes packed to the ceiling. There was no red line painted
on the wall to indicate how high the boxes can be stored
(7)There was a bag of yellow left open on the shelf, in the dry storage room.
(8) There was a plastic bag of foam disposable plates open on the shelf, in the dry storage room.
At 11:30 am on 01/29/2024 during an interview with the Certified Dietary Manager, he acknowledged the
findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 11 of 12
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105875
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Colonial Skilled Nursing Facility LLC
2090 N Congress Ave
West Palm Beach, FL 33401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0847
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Level of Harm - Potential for
minimal harm
Based on record review and interviews, the facility failed to ensure the Binding Arbitration Agreements
complied with all regulatory requirements. This affected all residents who signed the facility's current
arbitration agreement.
Residents Affected - Many
The findings included:
On 01/29/24 at 9:30 AM, during entrance conference with the Administrator, she verified that all residents
have entered into an arbitration agreement, as it is a part of their admission packet. She confirmed that no
residents at this time have resolved a dispute using arbitration.
On 01/29/24, a copy of the Alternative Dispute Resolution Agreement, which was included in the Facility's
admission Packet, was provided for review. During review of the Arbitration Agreement, the following
concerns were noted:
1) The facility agreement does not specifically state that the resident/representative acknowledges that
he/she understand the agreement.
2) The agreement states that any Party has three (3) days from execution of the Agreement to cancel or
rescind any portion by timely delivering such notice in writing to the other Party(ies). Regulation specifies
that the Agreement must explicitly grant the resident/representative the right to rescind within 30 days of
signing it.
The Administrator was informed of these concerns with the Arbitration Agreement in writing (via email) on
01/29/24 at 3:30 PM. No response or further information was provided.
Three alert and oriented residents attending the Resident Council Meeting on 01/31/24 at 2:30 PM were
asked if they recall signing the Arbitration Agreement during Admission. None of the 3 residents knew what
the agreement was or remembered signing it.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105875
If continuation sheet
Page 12 of 12