F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, and interview, the facility failed to provide a homelike dining experience in the
day/dining rooms on both nursing units for all residents who ate their breakfast and dinner meals there. This
affected 29 residents at the two observed meals with the potential to affect all residents who chose to eat
their meals in the unit's day/dining rooms.
Findings:
The facility's main dining room was noted during the survey dates from 4/08/25 to 4/10/25 not to be open
for residents to eat their breakfast or dinner meals. For breakfast and dinner, residents were able to eat in
the day/dining room on either of the two nursing units, or in their bedroom.
On 4/08/25 at 8:10 AM, six residents were observed as they ate breakfast in the day room on the 100's
unit. The meals for each resident were served with their dishes, drinks, and flatware left on the meal trays
from which they ate, which created an institutional appearance. There were also no centerpieces or linen on
the tables. A few minutes later, at 8:20 AM, twelve residents were observed as they ate breakfast in the
200's unit dayroom which also had no centerpieces or table linens and residents eating from trays at the
tables.
On 4/10/25 at 8:54 AM, eleven residents were observed as they ate breakfast in the 200's unit day/dining
room with their meal dishes on their meal trays. A table with four residents eating their meal from their trays
with the lids from the main plates stacked in the center of the table, instead of a centerpiece. The residents
at the table stated they usually ate breakfast and sometimes dinner in the unit day rooms. They explained
the tables were crowded with their trays and the lids on it. Resident #59 stated it was better at lunch when
the trays were removed and the dishes with food were placed on the table. She stated they also used to
have flower centerpieces on the table which made it nicer.
On 4/10/25 at 8:56 AM, the Activities Director stated she never noticed that meal items were left on the
trays during breakfast meal service, but was sure dishes, drinks and flatware were removed and placed on
the tables during lunch at the main dining room. She added she would make sure to discuss making the
environment more homelike in the unit dayrooms/dining rooms, with the Administrator. At 9:30 AM , the
Administrator and Regional [NAME] President of Operations stated they were aware the unit dining areas
were not homelike and were going to be ordering linen tablecloths for them. They stated they were also
going to spruce up the environment with plants, art, and other decorations so the residents felt like it was
their home and not like they were trapped in an institution. They stated they want it to be decorated for the
resident's enjoyment.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105888
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105888
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at St Cloud
4641 Old Canoe Creek Road
Saint Cloud, FL 34769
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
On 4/10/25 at 12:58 PM, Certified Nursing Assistant (CNA) B explained they left the dishes on the trays
when the residents ate in the unit day rooms at breakfast and dinner for no specific reason, it was just how
they did it. She acknowledged it was important to make the environment homelike for residents as it was
their home and made them, especially the more confused residents, feel more like they were at home
rather than an institutional facility.
Residents Affected - Some
On 4/10/25 at 1:05 PM, CNA A stated she had worked there for a long time and they had never been told to
remove the dishes from the meal trays when serving meals in the unit dayrooms, only in the main dining
room. She added, we always did it this way.
The facility's policy entitled, Meal Distribution, dated February 2023, did not include information for
providing a homelike dining experience for residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105888
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105888
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at St Cloud
4641 Old Canoe Creek Road
Saint Cloud, FL 34769
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, and interview, the facility failed to implement hand hygiene protocol for residents to
help prevent the development and transmission of communicable diseases and infections for 23 residents
who ate meals in the dining room.
Residents Affected - Some
Findings:
On 4/07/25 at 11:49 AM, in the facility main dining room, 23 residents were observed as they were assisted
to their tables to dine. Several residents stated they arrived from physical therapy. None of the residents
were offered a way to clean their hands before they ate. A short time later at 12:12 PM, staff sat next to and
provided meal assistance to four residents without providing hand hygiene for them.
On 4/10/25 at 8:58 AM, Certified Nursing Assistant (CNA) D explained that several years ago they used to
hand out wipes to residents to clean their hands before they ate but over time that practice stopped. She
added, it would be a good thing to do that again because cleaning hands was important to help stop the
spread of germs. CNA D said the residents often touched their food while eating and they could have
germs on their hands.
On 4/10/25 at 9:03 AM, CNA C explained they never reminded residents to wash their hands or offered
hand hygiene prior to eating meals during the two years she had worked at the facility. CNA C
acknowledged that staff could offer the residents disinfectant gel or wipes to clean any germs or dirt from
their hands.
On 4/10/25 at 12:58 PM, CNA B stated it was important for people to wash their hands before eating
because germs were everywhere. She said there was, .no saying what the residents have touched prior to
their eating. CNA B added staff had never been told to clean the resident's hands before meals, and she
just hadn't thought about it herself.
On 4/10/25 at 1:05 PM, CNA A did not remember ever washing resident's hands prior to eating meals in
the past 20 years since she had worked there. She stated it was important in order to not spread germs.
On 4/10/25 at 3:12 PM, the facility's Infection Preventionist stated it was important for people to wash their
hands before they ate and she was sure the facility had provided education on the importance of hand
hygiene before meals last year. She added this was common knowledge we all learned as a child and as
nursing staff, we know this. The Infection Preventionist said she was disappointed that nursing staff stated
they were never educated or did not know to offer to clean residents' hands prior to mealtimes. She added,
washcloths, hand wipes and disinfection gel were all available for use.
The facility's policy entitled Handwashing/Hand Hygiene, dated 2019, stated the facility considered hand
hygiene as the primary means to prevent the spread of infections and staff should make sure to clean their
hands before and after assisting a resident with meals. The policy indicated residents would be encouraged
to practice hand hygiene, but did not specify staff should offer hand hygiene to residents prior to meals.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105888
If continuation sheet
Page 3 of 3