F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure physician orders were obtained for
safe self-administration of medications for 2 of 4 residents reviewed for choices, of a total sample of 47
residents, (#46, and #81).
Residents Affected - Few
Findings:
1. Resident #46, a [AGE] year-old female was admitted to the facility on [DATE] with diagnoses including
epilepsy, depression, and adjustment disorder with anxiety.
Review of the resident's quarterly Minimum Data Set (MDS) assessment with Assessment Reference date
(ARD) of 4/23/24 revealed the resident's cognition was intact with a Brief Interview of Mental Status (BIMS)
score of 14/15. The assessment noted the resident was independent, and only needed supervision or
touching assistance from staff for her activities of daily living (ADL), and mobility needs.
On 7/08/24 at 11:58 AM, and on 7/09/24 at 9:29 AM, resident #46 was sitting on the side of her bed. Noted
on her tray table was a plastic bag with a pharmacy label that contained a tube of Hydrocortisone cream
2.5 %. Resident #46 said she applied the cream herself twice daily, and she needed a refill as the current
tube would be completed soon.
Review of the medical record revealed a physician's order dated 5/15/24 for Hydrocortisone 2.5 %. The
order directed one application could be given twice daily as needed, to be applied to the affected areas of
the body for itching.
Hydrocortisone cream is used to treat a variety of skin conditions (such as . eczema, dermatitis, .rash).
Hydrocortisone reduces the swelling, itching, and redness that can occur (retrieved on 7/12/24 from
webmd.com).
On 7/09/24 at 10:41 AM, observation of the Hydrocortisone cream on the resident's tray table was
conducted with the Director of Nursing (DON) and Licensed Practical Nurse (LPN) B, the resident's primary
nurse. They acknowledged the findings, and the resident reiterated that she applied the cream herself twice
daily.
On 7/09/24 at 10:45 AM, a review of the resident's physician's orders was conducted with the DON which
revealed the order for Hydrocortisone cream twice daily as needed. The DON verbalized there were no
directives or order for self-administration of the medication.
On 7/09/24 at 10:46 AM, LPN B stated in order for residents to self-administer medications, they
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
105960
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105960
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Windermere
4875 Cason Cove Drive
Orlando, FL 32811
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Level of Harm - Minimal harm
or potential for actual harm
were supposed to have a physician's order for self-administration. She explained the resident had to
demonstrate the ability to perform the task, then the medication would be placed in a locked drawer in the
resident's room. She said, the resident would then administer the medication in the presence of the nurse.
LPN B acknowledged resident #45 did not have a physician's order for self-administration of the
Hydrocortisone cream.
Residents Affected - Few
On 7/09/24 at 11:17 AM, the DON stated a medication self-administration evaluation was completed for
resident #46 in May 2024, however, a physician's order was not obtained for self-administration of the
Hydrocortisone cream.
A review of the resident's Medication Administration Summary for the period 5/14/24 through 7/09/24
revealed no documentation by nurses to indicate the Hydrocortisone cream was ever administered, either
by staff or the resident. This was in conflict with resident #46's verbalizations she had applied the cream
twice a day. This finding was acknowledged by the Unit Manager, and LPN B.
2. Resident #81, an [AGE] year-old female was admitted to the facility on [DATE], with her most recent
readmission on [DATE]. Her diagnoses included Parkinson's disease, respiratory failure, chronic pulmonary
edema, dementia, fibromyalgia, stage 4 pressure ulcer, and osteoarthritis.
Review of the resident's discharge- return anticipated MDS assessment with ARD of 5/26/24, revealed the
resident's cognitive skills for daily decision making was moderately impaired, and she required
substantial/maximal assistance from staff for some ADLs, and mobility needs.
Review of the medical record revealed a physician's order dated 5/31/24 was for acetaminophen (Tylenol)
325 milligrams (mg) three times daily, as needed for mild pain.
On 7/08/24 at 12:08 PM, resident # 81 was sitting up in bed. The resident's family member stated he had
fast acting Tylenol locked in a drawer, and he had permission to give the Tylenol to the resident as needed.
On 7/09/24 at 10:19 AM, LPN A stated for a resident to self-administer medications, the resident would be
assessed for competency to give the medication, a physician's order had to be obtained, and a care plan
would be developed for self-administration of medication. LPN A stated if a family member was allowed to
administer medication to the resident, the family member would have to inform the nurse when the
medication was given. The LPN reviewed the resident's physician orders and acknowledged there was an
order for Tylenol three times daily, as needed and verbalized there was no documentation to indicate the
family/resident could self-administer the medication. She stated she was not aware the family had
administered Tylenol to the resident.
On 7/09/24 at 10:30 AM, an observation was conducted in the resident's room with the DON, and LPN A.
The resident's family member was in the room, and stated the DON gave him permission to give the
resident the Tylenol as needed and shared the Tylenol was in the bedside table drawer. After the
observation and interview with resident #81's family member, the DON stated when the resident was first
admitted , orders were in place for the family to self-administer the resident's medications. The resident's
physician's orders were reviewed by the DON, and she stated the Tylenol order currently in place, was for
staff to administer the medication. She acknowledged a physician's order for family administration of the
medication was not present.
The facility's admission handbook revealed documentation pertaining to the facility's policies
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105960
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
105960
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solaris Healthcare Windermere
4875 Cason Cove Drive
Orlando, FL 32811
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Level of Harm - Minimal harm
or potential for actual harm
regarding self-administration of medication and medication storage at bedside. The document directed that,
A physician's order is required for all medications being administered or self-administered .includes
over-the-counter medications and patches, lotions/creams, inhalers, eye drops, etc.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
105960
If continuation sheet
Page 3 of 3