F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record reviews and interviews, the facility failed to respond to dietary grievances in a timely and appropriate
manner for three residents (#210, #103, and #308) out of the sampled thirty-seven residents.
Findings included:
1. A review of the Monthly Grievance Log for October 2022 revealed a grievance filed by Resident #210
related to dietary concerns dated 10/12(2022). The form indicated the person assigned to the grievance
was the Certified Dietary Manager (CDM). The resolution was noted as food preferences updated and
monitor trays.
The Complaint/Grievance Report dated 10/12/22 revealed the grievance was communicated to the CDM.
The concern was breakfast was cold. The results of action taken indicated the CDM spoke with resident
about her breakfast tray. CDM will continue to monitor breakfast tray, the form also indicated the grievance
was resolved and the complainant was satisfied.
On 10/19/22 at 2:30 p.m., the Social Services Director (SSD) reported she writes the grievances on the log
and reports any dietary related grievances to the CDM. She stated Resident #210's grievance was related
to cold food.
On 10/19/22 at 2:35 p.m., the CDM reported she checked Resident #210's tray for seven days after she
received the grievance but did not document anything. She also checked the temperature of test trays.
Resident #210 submitted the grievance on the 12th. She stated the last test tray was done on 10/10/22. The
CDM stated she checked on her to make sure her food was warm enough for five to seven days. Resident
#210 reported the food was only warm per the resident on the days she came to check on her food. The
CDM stated after that, she reported the concern to one of the hallway monitors.
The Resident Tray Assessment Report indicated the last test tray was done on 10/10/22.
On 10/19/22 at 3:10 p.m., Resident #210 stated she continues to have issues with cold food. She stated,
The fake eggs are always cold. Luckily, I have people from my church to bring me food.
On 10/20/22 at 9:00 a.m., the CDM stated she wanted to bring to my attention that temperatures are taken
daily, and they had no issues with cold food before the food left the kitchen.
A review of the admission Record for Resident #210 revealed she was initially admitted into the facility on
[DATE]. According to the Admission/readmission Data Collection form, dated 10/07/2022, the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 21
Event ID:
106002
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
resident was alert and oriented to person, place, and time. Her memory was noted as ok.
Level of Harm - Minimal harm
or potential for actual harm
2. On 10/17/22 at 11:55 a.m., Resident #103 stated one night she woke up in a sweat and because her
blood sugar was 68 after the nurse checked it. The nurse told her she didn't have snacks and proceeded to
look in the resident's drawer for a snack. The nurse found two pieces of candy in her drawer that she could
eat. They have never offered her a snack. Resident #103 stated the food was always cold especially the
eggs.
Residents Affected - Few
On 10/18/22 at 9:17 a.m., Resident #103 reported she was not offered a snack yesterday and that scares
her. She also stated, the eggs were cold this morning.
A review of the admission Record revealed Resident #103 was initially admitted into the facility on [DATE]
with a diagnoses that included but was not limited to Type 2 Diabetes.
Section C, Cognitive Patterns of the 5-Day Minimum Data Set (MDS), dated [DATE], revealed the resident
had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating cognitively intact.
A review of the Point of Care (POC) task tab for snacks revealed the following:
Snacks were not offered on 09/27-09/29, 10/02-10/07, and 10/09-10/11,
No Response 10/13, 10/14, and 10/18.
3. On 10/20/22 at 12:39 p.m., Resident #308 stated she was not getting snacks and did not know they had
a refrigerator for residents to get snacks until she heard someone in the hall ask for a snack. She stated
she did not know the process of things.
A review of the admission Record revealed Resident #308 was initially admitted into the facility on [DATE]
with a diagnosis that included but was not limited to Type 2 Diabetes Mellitus Without Complications.
Section C Cognitive Patterns, of the admission Minimum Data Set (MDS), dated [DATE], revealed the
resident had a BIMS score of 09 out of 15, indicating moderately impaired.
On 10/20/22 at 10:26 a.m., the Nursing Home Administrator (NHA) reported snacks are always delivered to
each unit by the dietary aides and snacks are always available. CNAs will bring snacks to residents, but
they must ask for them. They have bananas, peanut butter and jelly sandwiches, crackers, and oatmeal
cream pies available. Snacks are available if a resident requests a snack throughout the night. Resident
#103 brought the concern to him about the snacks on a surprised visit on Thursday night. He spoke to the
resident about 4:00 a.m. The NHA reported he followed up with her and asked if she had issues with her
blood sugar dropping again. He explained to Resident #103 that she could always ask for a snack and there
was a refrigerator on the unit. He stated she was very happy and that he personally addressed this issue.
He reported the nurse didn't know that snacks were available because she was an agency nurse. The NHA
stated he told her to get an aide next time because they are typically more involved with getting snacks. The
NHA reported the concern was resolved because she received a snack that night and because she had
some snacks of her own in the room. The nurse took a snack out of her drawer that night. He also checked
with other residents to see if they had any issues with not receiving snacks. He did not write a grievance
because the problem was resolved right then but he would double check to see if there was a grievance.
The taking of temperatures of the test trays was an adequate response to the cold food concern stated the
NHA. The CDM could have mentioned
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 2 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
that they can always reheat the food. They discuss all grievances in Quality Assurance (QA). The NHA
reported he would want to see documentation that supports the resolution. The policy states a grievance
must be resolved in seven days.
On 10/19/22 at 12:00 p.m., the CDM reported snacks are given at 10:00 a.m., 2:00 p.m., and 8:00 p.m.
Dietary staff deliver a cart in the par level rooms on each unit. She leaves bananas, oatmeal pies,
sandwiches, and sometimes peanut butter and jelly sandwiches The CDM reported a concern about not
receiving snacks was brought to her attention by Resident #308. Resident #308 wanted to know how she
could get snacks. The concern was brought up in the morning meeting a few weeks ago. Sometimes the
snack carts are full when she goes to refill the carts. The cart on Rosewood (200s, 300s, 400s, and 500s)
was full most times when she went to refill the cart, but not completely full and the snack cart on the
Southway (600s, 700s, and 800s) was always empty. She didn't do a grievance. CNAs are responsible for
distributing snacks. She thinks the concern with not keeping the food warm after the food leaves the kitchen
was because they have open carts and not warmers. Trays are passed timely on Rosewood but not timely
on the Southway Unit.
A review of the policy titled, Snacks, revised on 09/2017, revealed the following:
6. Nursing Services is responsible for delivering the individual snacks to the identified residents and for
offering evening snacks to all other residents.
A review of the policy titled, Complaint/Grievances, with an effective date of 11/30/2014, revealed the
following:
Procedure Reporting
The residence shall permit and respond to oral and written complaints from a source regarding an alleged
violation of resident rights, quality of care or other matter without retaliation or the threat of retaliation.
Investigation and Resolution
The residence shall ensure investigation and resolution of complaints. A staff member will be designated to
receive complaints. A log will be kept of all complaints and outcomes. Within 2 business days after the
submission of a written complaint, a status report shall be provided by the residence to the complainant,
the resident or the residents designated person indicating the steps that will be taken to address the
concern. Within 7 days after the submission of a written complaint, the residence will give the complainant
and if applicable the designated person a written decision explaining the residence investigation finding and
actions to be taken for resolution.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 3 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to present the baseline care plan to the resident
and responsible party for one resident (#107) of 37 sampled residents.
Findings included:
Review of the admission Record revealed Resident #107 was admitted on [DATE]. Diagnoses include but
were not limited to chronic inflammatory demyelinating polyneuritis, Guillain-Barre syndrome, weakness,
depression, DM (diabetes mellitus), HTN (hypertension), and anemia. Record review of admission
Minimum Data Set (MDS), dated [DATE], Section C - Cognitive Patterns showed a Brief Interview for
Mental Status (BIMS) score of 15 (cognitively intact). Resident #107 was noted as totally dependent for bed
mobility and transfers and required two people to assist.
An interview with Resident #107 on 10/17/22 at 11:00 a.m. revealed no one had reviewed his care plan with
him since he had been at the facility.
On 10/19/22 at 12:55 p.m. Staff A Registered Nurse (RN) MDS stated the admission nurse performs the
baseline care plan. The next morning, we have a meeting and update the care plan in the computer. The
admission nurse was to review the baseline care plan with the resident and family. The first care planning
meeting was to be around day 14-21 depending on the resident's availability and family. The baseline care
plan should be signed by the resident / family and the admission nurse. She verified that Resident #107's
baseline care plan had not been signed and dated by anyone.
On 10/19/22 at 12:55 p.m. Staff B, Licensed Practical Nurse (LPN) MDS stated the care planning meeting
should have already been done. She left the room to find documentation regarding the meeting.
On 10/19/22 at 12:55 p.m. Staff C, LPN, MDS stated she had a meeting with the resident and therapy
yesterday, 10/18/22. She stated the care planning meeting was late. She stated that she will be meeting
with the [family member].
Record review of the facility's policy titled, Plans of Care, revised 09/25/2017, showed an individualized
person-centered plan of care will be established by the interdisciplinary team (IDT) with the resident and/or
representative (s) to the extent practicable and updated in accordance with state and federal regulatory
requirements.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 4 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, medical record review, staff interviews and facility policy, the facility did not implement the
plan of care for activities for one resident (#38) and failed to develop and implement a nutritional plan of
care for one resident (#3) related to weight loss for a sample of 37 sampled residents.
Findings included:
1. A medical record review was conducted for Resident #38 on 10/17/2022 which revealed the resident was
admitted to the facility on [DATE] with multiple diagnoses but not limited to dementia, cognitive
communication deficit and history of falling.
On 10/17/22 at 10:00 a.m. the resident was observed in a low bed, hospital gown, and call light within
reach. Resident #38 was unable to have a conversation due to her cognitive decline.
On 10/17/22 at 2:23 p.m. Resident #38 was observed still in bed. Resident #38 lays in a scooped mattress,
low bed, air mattress. The resident was asked if she had eaten, she couldn't remember, her roommate
(#79) stated that she is fed, and she did have lunch.
The following observations were conducted:
Observation: 10/18/22 at 10:06 a.m., Resident #38 was observed this morning with a different gown on, an
extra blanket on her bed and a change of clothing and brief on the bed, she is scheduled to have a shower
this morning as per the roommate. Roommate reports that she gets her shower on Tuesdays. Resident
began to yell and stated that it's too cold for her shower and she wasn't going to take one today. Call light is
within reach, bed in the lowest position. No other voiced concerns.
Observation: 10/18/22 at 1:20 p.m., Resident #38 was observed in her room sleeping, roommate reports
the resident had refused a shower but did receive a bed bath.
Observation: 10/19/22 at 11:14 a.m., Resident #38 was in a low bed, with a blanket up to her chin and the
call light within reach. Resident does appear groomed and has a different gown on today. Roommate states
the resident likes to have many blankets on her bed. The roommate was asked if anyone comes in to offer
activities to the resident, she reports the resident is unable to do anything. Roommate was asked if anyone
comes in to sit and talk with her or offer any kind of socialization. Roommate confirmed no one comes in to
offer her any activities. Resident has been observed randomly throughout the survey lying in bed, she has
not left the room or had any visitors.
A review of Resident #38's plan of care was conducted for Activities, dated 6/03/2020 with a revision date
of 10/17/2022 and a target date of 11/13/2022. The focus area for Resident #38 was she is dependent on
staff for activities, and she enjoys socializing with others. She will continue to engage in daily activities that
she finds meaningful. Activities will continue to visit for social contact and inform of calendar and events. As
an intervention the facility is to provide in room activities of choice as indicated. Included in her Care Plan
for the risk of falls related to deconditioning gait and balance problems, the facility should provide
diversional activities as needed, with an effective date of 2/9/22, and the resident needs activities that
minimize the potential for falls while providing diversion and distraction sitting with resident, therapeutic
communication.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 5 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A medical record review was conducted for activity notes and the medical record was silent. There was no
progress note to indicate any type of activity was being offered to the resident.
An interview was conducted with the Director of Activities on 10/19/2022 at 11:18 a.m., in regard to
providing activities or 1:1 activity for the residents. She reported she documents all her 1:1 interaction with
residents on her log. A review of the activity log/participation record was conducted which revealed no
entries for Resident #38.
On 10/19/22 at 12:51 p.m., an interview with the Activities Director (AD) was conducted in regard to
activities being provided to Resident #38. She reports Resident #38 doesn't eat ice cream and has been
offered the activity packet, but she has not been interested, she has always declined. The AD reports the
resident's refusals should be in her care plan for activities and in her progress notes. She was asked to
bring in her notes since surveyor was unable to locate any notes in the resident's medical record.
On 10/19/22 at 1:44 p.m., an interview with the AD confirmed she had no notes, and the resident did not
have any documentation that she was offered activities or the resident declined.
A review of the facility's policy titled, Social Activities was conducted, dated 11/30/2014 with a revision date
of 3/13/2019, showed, Purpose; To provide opportunities for socialization regardless of one's cognitive
limitations. Social activities shall be offered at minimum 2-3 times per day. Attendance and participation
shall be documented on the individual's participation record by the Community Life Assistance.
2. A medical record review was conducted for Resident #3. The admission Record showed Resident #3 was
admitted to the facility on [DATE] with a re-admission date of 1/04/2022. Resident #3 had multiple
diagnoses but not limited to Parkinson Disease, dysphagia, difficulty walking and feeding difficulties.
A dietary review note dated 9/30/22 showed, weight loss note- triggered for a -5% change (comparison
weight 9/7/22, 156.8 lbs (pounds) -6.0%, -9.4 lbs.) Diet is regular diet. Dysphagia advanced texture. Nectar
thickened fluids consistency. Receiving Add large entrée, starch, veg (vegetable) portions all meals.
History of weight loss. Possibly due to disease progression. Current nutritional supplement is fortified foods,
receives insulin. Dependent dinner eats 50-100% of meals.
Recommend health shake BID (two times a day) and weekly weights.
Review of a dietary note on 3/4/22 showed, .Will continue to monitor PO (taken by mouth) Intake, weekly
weights, RD (Registered Dietician) to f/u (follow up) PRN (as needed).
Review of a dietary note on 9/9/22 showed, .Recommend fortified foods and weekly weights.
The medical record for Resident #3 indicated the following weights taken:
9/19/22 - 155 pounds
9/09/22 - 161 pounds
9/07/22 - 156 pounds
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 6 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
8/03/22 - 172 pounds
Level of Harm - Minimal harm
or potential for actual harm
7/01/22-177 pounds
6/06/22 - 182 pounds
Residents Affected - Few
4/08/22 - 178 pounds
3/14/22 - 175 pounds
3/08/22 - 172 pounds
3/02/22 - 172 pounds
No weekly weights were taken after 3/14/22 and with no explanation documented in the medical record .
Resident #3 lost 11.43 lbs. in six months.
Review of the plan of care with a focus area for nutritional problems, with an effective date 10/11/2021 and
revision date of 9/30/22, had an intervention that read: weights as available/tolerated. The recommendation
of weekly weights by the Registered Dietician, on 3/4/22, was not developed as a focus for a care plan or
an intervention.
On 10/20/22 at 10:49 a.m., an interview was conducted with the Director of Nursing and the Regional
Director of Clinical Services. They reported the Registered Dietician at the time had not brought forward the
recommendation for the weekly weights onto Resident #3's plan of care.
The facility policy for Weighing the Resident, with a revision date of 10/4/2021 was obtained. Under the
heading Procedures showed: Weights will be completed as indicated and documented in the clinical record
and Consult with the Director of Dietary Services and/or dietician and notify the interdisciplinary team in
order to update the plan of care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 7 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. A medical
record review was conducted for Resident #38 on 10/17/2022 which revealed the resident was admitted to
the facility on [DATE] with multiple diagnoses but not limited to dementia, cognitive communication deficit
and history of falling.
Residents Affected - Few
On 10/17/22 at 10:00 a.m. the resident was observed in a low bed, hospital gown, and call light within
reach. Resident #38 was unable to have a conversation due to her cognitive decline.
On 10/17/22 at 2:23 p.m. Resident #38 was observed still in bed. Resident #38 lays in a scooped mattress,
low bed, air mattress. The resident was asked if she had eaten, she couldn't remember, her roommate
(#79) stated that she is fed, and she did have lunch.
The following observations were conducted:
Observation: 10/18/22 at 10:06 a.m., Resident #38 was observed this morning with a different gown on, an
extra blanket on her bed and a change of clothing and brief on the bed, she is scheduled to have a shower
this morning as per the roommate. Roommate reports that she gets her shower on Tuesdays. Resident
began to yell and stated that it's too cold for her shower and she wasn't going to take one today. Call light is
within reach, bed in the lowest position. No other voiced concerns.
Observation: 10/18/22 at 1:20 p.m., Resident #38 was observed in her room sleeping, roommate reports
the resident had refused a shower but did receive a bed bath.
Observation: 10/19/22 at 11:14 a.m., Resident #38 was in a low bed, with a blanket up to her chin and the
call light within reach. Resident does appear groomed and has a different gown on today. Roommate states
the resident likes to have many blankets on her bed. The roommate was asked if anyone comes in to offer
activities to the resident, she reports the resident is unable to do anything. Roommate was asked if anyone
comes in to sit and talk with her or offer any kind of socialization. Roommate confirmed no one comes in to
offer her any activities. Resident has been observed randomly throughout the survey lying in bed, she has
not left the room or had any visitors.
A medical record review was conducted for activity notes and the medical record was silent. There was no
progress note to indicate any type of activity was being offered to the resident.
An interview was conducted with the Director of Activities on 10/19/2022 at 11:18 a.m., in regard to
providing activities or 1:1 activity for the residents. She reported she documents all her 1:1 interaction with
residents on her log. A review of the activity log/participation record was conducted which revealed no
entries for Resident #38.
On 10/19/22 at 12:51 p.m., an interview with the Activities Director (AD) was conducted in regard to
activities being provided to Resident #38. She reports Resident #38 doesn't eat ice cream and has been
offered the activity packet, but she has not been interested, she has always declined. The AD reports the
resident's refusals should be in her care plan for activities and in her progress notes. She was asked to
bring in her notes since surveyor was unable to locate any notes in the resident's medical record.
On 10/19/22 at 1:44 p.m., an interview with the AD confirmed she had no notes, and the resident did
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 8 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
not have any documentation that she was offered activities or the resident declined.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy titled, Social Activities was conducted, dated 11/30/2014 with a revision date
of 3/13/2019, showed, Purpose; To provide opportunities for socialization regardless of one's cognitive
limitations. Social activities shall be offered at minimum 2-3 times per day. Attendance and participation
shall be documented on the individual's participation record by the Community Life Assistance.
Residents Affected - Few
Based on observations, record reviews and interviews the facility failed to ensure activities met the interest
and needs of two residents (#63, and #38) out of the sample of thirty-seven residents.
Findings included:
1. Resident #63 was observed and interviewed on 10/17/22 at 11:19 a.m., the resident stated, Don't know
of any (activities) they only come sometimes, only sometimes. An activity calendar was posted on the wall,
approximately 3 feet from the resident's bed and mid-torso to the resident. The resident identified she was
unable to read the calendar that was printed on the 8.5 x 11 inch sheet of paper. Resident #63 reported
getting out of bed on certain days then the facility parks her wherever they want.
The care plan for Resident #63, initiated on 11/14/18 and revised on 9/7/22, identified the resident was
dependent on staff for her activities needs, she can make her needs known, enjoys visits from her [family
member] and enjoys watching TV, also likes to socialize when she's up. Activities will continue to visit for
social contact and inform of calendars of events, and cognitive deficits. The interventions included:
- Ensure that the activities the resident is attending are: Compatible with physical and mental capabilities;
Compatible with known interests and preferences; Adapted as needed (such as large print holders if
resident lacks hard strength, task segmentation), Compatible with individual needs and abilities; and Age
appropriate.
- Invite the resident to scheduled activities.
On 10/18/22 at 1:51 p.m., Resident #63 was observed sitting in a wheelchair, outside of the activity room at
the end of the 800-hall, across from the nursing station by herself.
A review of the 1:1 Activities Binder identified Resident #63 had received visits from the Activity department
eight times, August 11th and 25th, September 1st, 8th, 16th, and 29th, and October 5th and 12th in
eighty-one days (approximately 12 weeks). The 1:1 log identified the resident attended one church service
in those 12 weeks.
On 10/19/22 at 1:24 p.m., Resident #63 reported just sitting by the nursing station yesterday (10/18/22).
Resident #63 stated, didn't go anywhere or do anything, just sat there.
An interview was conducted on 10/19/22 at 9:47 a.m., with the Activity Director (AD). The AD explained the
department passed out activities packets which contained a newsletter with trivia and history, a coloring
page, and sometimes a crossword or a word search puzzle. She stated for bedridden residents we have a
bubble machine that they really like, and also have an [Brand Name] oven that the ingredients are taken
into the resident room and mixed together approximately once a month. The AD
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 9 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated room visits are done on Fridays, sometimes on Wednesdays or Thursdays, an ice cream cart every
Tuesday from 2-3 p.m. and a popcorn cart every Wednesday. The AD explained residents are told about
activities when the calendars are handed out at the beginning of the month, and when we do assessments.
Assessments are completed on admission, annually and when there was a change in condition. She
reported Staff A, Activity Assistant (AA) passed out activity packets today, and when they had extra time
they did manicures, reporting they did two manicures yesterday. The AD reported there were two activity
staff who worked Monday - Friday, on the weekends activity packets were left at the nursing stations and
staff passed them out. A review of the activity calendar identified Shopping for Residents was scheduled for
10:00 a.m. twice a month on Fridays. The other activity available on those Fridays was at 9:00 a.m., Activity
Packet and Bingo # (a game in which a Bingo letter and number for that day is written on the board in each
resident's room. Then the resident's would mark it on their card). The AD stated the residents are unable to
go shopping due to the facility van being in the shop and the activity staff ask residents if they need
anything from a big-box store and the staff go shopping for them. She stated about once a week she takes
some residents next door to the big-box pharmacy store. An observation was conducted of the activity room
on the 700-800 hall with the AD. Staff M, Activity Assistant was observed doing the nails of the one female
in the room with a male resident sitting at the table. The AD indicated Staff M had handed out Thursday's
activity packet instead of Wednesday's. Staff M stated she would pass out today's (Wednesday) also. Staff
M reported she prints out 30 activity packets a day. The facility census was 116 on 10/17/22.
A review of the October 2022 Activity Calendar identified every day at 9:00 a.m. an activity packet and a
bingo # were passed out, an assortment of 10:00 a.m. activities during the weekday and the last resident
activity started at 2:00 p.m. The calendar identified activity packets were passed out on Saturday and
Sundays, 10:00 a.m. on Saturdays were Self-directed Activities and 10:00 a.m. Sunday activity was TV
Church Service. The calendar did not identify any other activities on Saturday or Sunday and the latest
activity during the current week was on 10/20/22 at 3:00 p.m., and was a food council meeting.
In an additional interview the AD confirmed on 10/19/22 at 10:59 a.m., the Shopping for Residents twice a
month on Fridays was not an activity for the residents, and the Saturday activities were self-directed after
staff passed out the activity packets, and the Sunday 10:00 a.m. church service could be watched on their
TVs. She stated the facility did not have a van available since before she got to the facility in July 2022 due
to being in the shop waiting for a special part. The AD confirmed there was no outside music programs and
that a pastor comes twice a month on Thursdays.
The AD stated, on 10/19/22 at 1:41 p.m , Staff M visited Resident #63 once a week and admitted the
resident wasn't someone that she saw very often and did not know what (type of activity) the resident liked
to do.
On 10/20/20 at 9:39 a.m., the AD did not know if Staff M documented when she visited Resident #63 to
socialize. The AD stated Resident #63 did not come out of her room for activities.
On 10/20/22 at 9:43 a.m., Staff M, AA stated she visits Resident #63 maybe once every couple of weeks.
She stated the visits are approximately 10 minutes and she converses with resident. The AA reported the
resident doesn't get out of bed that often, says she wants to stay in the hallway, and does not want to stay
out of bed very long. Staff M stated visits to the resident do not get documented all the time.
Staff J, Licensed Practical Nurse (LPN) stated, on 10/20/22 at 11:09 a.m., the resident will stay
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 10 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
out of bed for about for 3 - 3 1/2 hours and does not usually ask to go back to bed. If something was going
on we will take her in (activities) and the resident does not refuse group activities I haven't heard her refuse.
The policy titled, Social Activities, effective 11/30/2014 and revised 3/13/2019, indicated, The social
activities are modified to meet the basic needs of love and belonging in residents who experience deficits in
judgment, reasoning, and perception. The activities focus on acceptance of the individual and the
stimulation of learned social responses. The procedure identified the following:
- 1. Social Activities shall be offered at minimum 2-3 times per day.
- 2. Social Activities shall be offered in a variety of settings and locations.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 11 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interview and record review the facility failed to perform accurate skin assessments for one
resident (#43) of 37 sampled residents.
Residents Affected - Few
Findings included:
An observation on 10/17/22 at 1:40 p.m. showed Resident #43 lying in bed. The hospice nurse was
assessing the resident. It was noted he had multiple reddened skin areas on his right arm. He appeared to
be reaching for items in the sky and trying to take his clothes off.
He was observed again on 10/18/22 at 12:55 p.m. and he was being fed by an aide. He had oxygen in
place via a nasal cannula. He was continuing to try to remove his clothes. Five reddened/abrasions were
noted on his right arm. One above his elbow, one below his elbow, one above his wrist and two between the
elbow and wrist. They were not bleeding nor were they covered.
Review of the admission Record showed Resident #43 was admitted on [DATE] and readmitted on [DATE].
The review showed diagnoses included but were not limited to cerebral atherosclerosis, diabetes,
hypertension, dementia, mood disorder, depression schizophrenia, psychosis and pain. Review of the
Quarterly Minimum Data Set, dated [DATE], showed a Brief Interview of Mental Status (BIMS) score of 05
(severely impaired). Section M, Skin Conditions showed no skin issues.
Review of the Weekly Skin Integrity Sheets dated 10/18/22, 10/3/22, 9/26/22, 9/19/22, 9/15/22 and 9/8/22
showed he had areas on his right arm.
Review of a Standard of Care meeting on 09/26/22 showed an Interdisciplinary Team Meeting was held to
discuss unavoidable wounds, that he was a hospice resident, and continues with wound care to his right
heel and sacrum area.
Review of the physician note dated 10/18/22 showed the resident was total care with unavoidable wounds.
Review of care plans showed has potential/actual impairment to skin related to fragile skin: sacrum wound
and right heel blister. Interventions included but not limited to administer treatment per MD order, air
mattress, keep skin clean and dry, use caution during transfers and bed mobility to prevent striking arms,
legs and hands against any sharp or hard surface as of 09/01/22
During an interview with the Director of Nursing (DON) on 10/18/22 at 1:45 p.m. she stated if an incident
occurred, they would fill out an incident report and put an intervention into place and it would be
documented in the progress notes. She stated if they should find an abrasion or bruising it should be
documented on the Weekly Skin Sheets. The DON observed the 5 areas on his right arm and verified they
were reddened areas. She stated the resident was a hospice resident and it was expected for him to have
areas on his skin. She stated hospice should be documenting the areas on their notes. When asked if the
facility was also responsible for the resident, she stated Yes, I see what you are saying, it should be
documented somewhere. She reviewed the chart and was unable to find any documentation.
A second interview with the DON on 10/19/22 at 9:40 a.m. revealed she had not found any
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 12 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
documentation about his reddened skin areas.
Level of Harm - Minimal harm
or potential for actual harm
Record review of the facility's policy titled, Clinical Guideline Skin and Wound, dated 0401/2017, revealed
on admission/readmission the resident's skin will be evaluated for baseline skin condition and documented
in the medical record. Licensed nurse to document presence of skin impairment/new skin impairment when
observed and weekly until resolved. Licensed Nurse to report changes in skin integrity to the
physician/practitioner and resident/responsible party and document in the medical record. Develop
individualized goals and interventions and document on the care plan and the CNA [NAME]. Monitor
resident's response to treatment and modify treatment as indicate. Evaluate the effectiveness of
interventions, and progress toward goals during the care management meeting as needed.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 13 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to 1.) provide adequate supervision to related to
falls with an injury for one (#49) of two sampled residents and 2.) ensure the mattresses fit the beds
properly for one (#63) of eight affected residents for a facility with a census of 116 residents.
Findings included:
1. An interview on 10/18/22 at 2:18 p.m. with Resident #49 revealed he had fallen out of bed last Friday,
10/14/22. He was turned on his left side, his lower extremities, knees, and lower legs were hanging off the
bed. The resident was in a semi-fetal position. He stated he fell out of bed after the aide left him too close to
the right side of the bed and he slid off the bed. He stated the aide was changing his brief and she said he
was bleeding. She left to go get the nurse and he slid off. He fell on the floor and hit his head and left
shoulder. He stated the bandage on his left forehead was from the fall. The bed was in a normal position
and no floor mats were beside the bed. The TV was on and the call light within reach. He had fluids and
snacks on his bedside table.
A second interview and observation with Resident #49 was conducted on 10/18/22 at 3:00 p.m. He stated
the facility had not changed his dressing since he came back from the hospital. He went to the
dermatologist yesterday and they changed the dressing. He said he thought two people were moving him in
the bed before the fall, but he was not sure. There were no floor mats noted.
An observation of Resident #49 conducted on 10/20/22 at 1:30 p.m. revealed he was lying in bed. There
were no floor mats at the bedside.
An observation of Resident #49 was conducted on 10/20/22 at 3:00 p.m. with the Director of Nursing
(DON). The resident was lying on his left side. He had floor mats at his bedside and the dressing was
removed from his forehead.
Review of the clinical record revealed Resident #49 was admitted on [DATE] and readmitted on [DATE].
Diagnoses included but were not limited to low back pain, low back pain, aphasia, Cerebrovascular
Accident (CVA) with hemiplegia, diabetes, occlusion and stenosis of bilateral carotids, stage III pressure
ulcers of sacral, depression, seizures, stiffness of left hip and left knee, gastrostomy, and hypertension.
Review of the quarterly Minimum Data Set (MDS) dated [DATE] showed a Brief Interview Mental Status
(BIMS) score of 15 (cognitively intact). He required extensive assistance of two persons for bed mobility.
Review of the nursing care plan and aide Kardex showed the resident had a bariatric bed and required
assistance of 2 with bed mobility.
Review of the care plans showed Resident #49 was at risk for falls related to deconditioning. Interventions
included but were not limited to bilateral floor mats while in bed as of 02/09/2022; ensure that resident was
in the middle of the bed; reposition as needed as of 10/14/22; low bed in lowest position at all times, except
for care as of 06/25/21; Send to ER [emergency room] for evaluation/ treatment, returned the same day
neuro-checks as of 10/14/22
ADL [activities of daily living] self-care plan showed a performance deficit related to CVA
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 14 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
[cerebral; vascular accident] with limitation of movements to lower extremities showed intervention included
but not limited to the resident had a bariatric bed and required assistance of 2 with bed mobility as of
09/25/2020.
Record review of the Bed Mobility ADL task showed 26 out of 59 bed mobilities were performed with one
person assist and 33 out of 59 were performed with two persons assist.
Review of a Fall Report dated 10/14/22 showed nursing was notified that the patient fell on the floor. The
resident was assessed. Vitals were within normal limits. Skin tear to left shoulder, left buttock, forehead.
Normal Saline, pat dry, and cover with dressing. Resident stated he had pain of 2/10. He denied pain
medication. Asked him how he fell three plus times. Resident was anxious and repeated he is sorry and did
not know how he fell. He was helped back into bed with the assist of the resident's aide on shift and the
other hall nurse. No injuries were observed at time of incident. He was oriented to person, place, time, and
situation. No witness found. Attending physician was notified on 10/14/22 at 8:01 a.m. Completed by Staff
G, Licensed Practical Nurse (LPN)
Review of a Change in Condition dated 10/14/22 at 7:10 a.m. showed wound care and vitals were
performed. The resident was on anticoagulant. His blood pressure was 115/72 on 10/14/22 at 7:19 a.m. He
had a skin abrasion. He was not having any pain. Neurological evaluation was not clinically applicable to the
change in condition being reported. Nursing was notified by the Certified Nursing Assistant (CNA) that the
resident was on the floor. Assessed vitals and head-to-toe assessment. the vitals were within normal limit.
Pain was 2/10. Resident stated he hit head. He had a 2 x 3 cm abrasion to the middle of his forehead. It
was cleaned and dressed. Completed by Staff G, LPN
Review of Neurological checks showed they were performed on 10/14/22 at 5:30 a.m., 5:45 a.m., 6:00
a.m., 6:15 a.m. performed by Staff G, LPN
Review of the Hospital Transfer form filled out on 10/14/22 at 8:56 a.m. showed resident fell this morning,
hematoma noted to his right forehead. Attending physician notified and order received to send resident to
the hospital for evaluation. Called POA, and phone not in service. Completed by Staff H, Registered Nurse,
Unit Manager (RN) (UM)
Record review of the progress notes showed:
On 10/14/22 at 7:27 a.m. Staff G, LPN showed was notified by the aide that the resident was found on the
floor. Vitals were taken and within normal limits. His pain was 2/10 reported from resident. Resident was
helped back into bed with help of other hall nurse and CNA with Hoyer lift. He had a wound to his bottom,
his left hip, his left shoulder, and forehead. Cleansed his wounds with normal saline, pat dry with gauze and
covered with dry sterile dressing. The Advanced Registered Nurse Practitioner (ARNP) was called. The
report was passed on to the oncoming nurse. Completed by Staff G, LPN
On 10/14/22 at 9:48 a.m. the family was called for notification of fall and transfer to hospital. No answer for
three different family members. Per Staff H, RN, UM
Review of physician orders show a lack of orders for wound care for left forehead.
Record review revealed no Skin Sheets were documented showing description of skin and wounds.
An interview with Staff H, Registered Nurse (RN), Unit Manager (UM) on 10/18/22 at 2:40 p.m.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 15 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
revealed he had fallen, and she filled out the paperwork to send with him to the hospital. She was working
the 7-3 shift and he fell on the 11-7 shift. Staff I, Certified Nursing Assistant (CNA) which was an agency
aide, went to dress the resident. Staff G, LPN had told her in report he had fallen, and he had a bruise on
his head. Staff H, RN called the physician and he said to send him to the hospital for evaluation. Staff H
stated the nurse left the facility. She did not try to call Staff G, LPN for more information about the fall.
An interview with Staff I, CNA involved in fall on 10/19/22 at 10:01 a.m. revealed that Resident #49 fell last
Friday. She said she went in to change his brief, she did not remember what time it was. He was facing the
window, or on his left side; he always wanted to be on his left side. She rolled him over to his right side, to
change him. She noticed he did not have a dressing on his bottom. She pulled him over to the middle of the
bed. and went to get the nurse. As she was walking down the hall to get the nurse, the Nursing Home
Administrator (NHA) came out of the room, from the hall. He said, hey, where you at. The resident is on the
floor. Staff I and the two floor nurses ran in to get him up. We put the Hoyer pad under him and lifted him
back in bed. She stated, He had a little scrape on his forehead, like a carpet burn, it was not leaking, it
looked like a flesh wound. Staff G, LPN, checked him. She stated she put the brief back on. Staff G left the
room after she put a band-aid on his head. Staff I stated one of his shoulders had a bruise on it. She did not
know if the bruise had been there before the fall or not. At close of shift she went to the 7-3 aide and gave a
report. She stated she let her know he was to have vital signs taken every 15 minutes. He did not tell her
anything was hurting. She stated she was the only one in the room turning him. He helped her a little bit
and kept grabbing at the enabler. She stated he clinched the enabler on the right side of the bed. She
stated she had worked with him a while back. He was able to be moved with one person. Staff I, CNA
stated that everyone moved him with one person assist, he was a one person assist.
An interview with the Director of Nursing (DON) on 10/19/22 at 12:18 p.m. revealed they were to perform
Interdisciplinary Team (IDT) meetings post falls. The DON was unable to find any documentation regarding
an IDT meeting. She verified the care plan showed that bed mobility required 2 persons for Resident #49,
and it was not always performed with two persons. She stated she spoke with Staff G, LPN and Staff I
CNA. The aide was agency and was placed on the Do Not Return list. The DON stated she was not aware if
they reported the incident to any regulatory agencies, she would have to check with the Risk Manager
which was the NHA. When asked about documentation regarding the description of the head and shoulder
wound, assessment performed, description of how resident was found, environmental elements, etc. the
DON stated she would investigate.
Record review of the facility's policy, Fall Management, revised on 07/29/2019 showed residents are
evaluated for fall risk. Patient centered interventions are initiated, based on resident risk. Purpose: is to
identify residents at risk for falls and establish / modify interventions to decrease the risk of a future fall (s)
and minimize the potential for a resulting injury. B. Fall Mitigation Strategies: 1. Develop resident centered
interventions based on resident risk factors; w. Update the resident's care plan with interventions. C. Post
Fall Strategies: 1. Resident will be evaluated, and post fall care provided; 2. Initiate neurological checks as
per policy or as directed by physician order. 3. Notify the physician and resident representative. 4.
Re-evaluate fall risk utilizing the Post Fall Evaluation; 5. Update care plan with intervention (s). 6. Initiate
post fall documentation within 72 hours. 7 Interdisciplinary Team to review fall documentation. 8. Review
resident within 7 days. D. QAPI: 1. review fall trends monthly during QAPI.
Record review of the facility's Action Sheet, Resident Safety, not dated showed Establish a resident fall
program that includes .prompt medical attention for residents who are injured from falls.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 16 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
Notification of staff, residents' family and physician regarding falls and any changes in resident condition.
Implementation of preventative measures. Ongoing monitoring of resident falls. Ongoing monitoring of staff
response to resident call system. Documentation of facts related falls in resident care records, such as: time
resident found. Location of fall. Nursing assessment of resident's injury from fall. Medical care given after
fall. Implementation of preventative measures.
2. An observation was conducted on 10/17/22 at 3:59 p.m. of a nine (9) inch gap between the headboard
and the mattress of Resident #63's bed. Immediately following the observation, the Maintenance Director
confirmed the findings and removed 2 4-5 inch bolsters from the head of bed under the bed frame. He
stated that measurements for spacing between the mattresses and headboard/footboard were done
annually then he changed it to quarterly.
On 10/17/22 at 4:07 p.m., the Nursing Home Administrator (NHA) observed the gap between Resident
#63's mattress and headboard. The Maintenance Director notified the NHA that bolsters were found under
the bed frame. The NHA stated, at 4:14 p.m. on 10/17/22, that the bolsters had been put at the top and the
bottom of the residents mattress and had fixed the issue.
The NHA provided on 10/18/22 at 9:00 a.m., a full house audit of mattress and headboard/footboard
placements. He identified three findings , however after reviewing the audit, it indicated that 8 beds were
found to have issues with gaps between mattresses and headboard and/or footboards.
On 10/18/22 at 9:20 a.m., the NHA stated the Food and Drug Administration (FDA) had not documented a
certain measurement between mattress and head/foot board. The Maintenance Director stated on 10/18/22
at 9:23 a.m. that the x's on the audit were the ones that had needed to be adjusted as many were that the
mattresses had slid down. The NHA stated ultimately they (the beds) had all been fixed.
A Guide for Modifying Bed Systems and Using Accessories to Reduce the Risk of Entrapment, June 21,
2006, identified that the space between the mattress and headboard was an unmeasured zone but to be
used in reference for the reporting of entrapment incidents. The illustrations included with the guidance
showed how a human head could become entrapped in the space between mattress and headboard. This
information was located at:
https://www.fda.gov/medical-devices/hospital-beds/guide-modifying-bed-systems-and-using-accessories-reduce-risk-entrap
According to Reference.com
(https://www.reference.com/science/average-size-human-head-62364d028e431bf3), the average human
head measures 6-7 inches in width.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 17 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record review, and interviews, the facility failed to ensure one resident (#101) was assessed
and monitored appropriately after dialysis of six residents receiving dialysis.
Residents Affected - Few
Findings included:
A review of the admission Record for Resident #101 revealed he was initially admitted into the facility on
[DATE] with diagnoses that included but was not limited to end stage renal disease and dependence on
renal dialysis.
Section C Cognitive Patterns of the Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident
#101 had a Brief Interview for Mental Status (BIMS) score of 04 out of 15 indicating severe impairment.
Section O Special Treatments, Procedures, and Programs indicated dialysis was performed while a
resident.
A review of the Order Recap Report for the dates of 08/01/22 to 10/31/22 revealed the following orders
related to dialysis: Hemodialysis- Monday, Wednesday, and Friday. There were no orders related to
assessing for bruit and thrill.
A review of the Medication Administration Records and Treatment Administration Records for the months of
August 2022 to October 2022 revealed no documentation related to assessing for bruit and thrill.
A review of the progress notes from August 2022 to October 2022 only revealed two notes related to
assessing and monitoring the bruit and thrill:
09/09/22 at 23:36 (11:30 p.m.) - Continues on dialysis. Left port is clean, dry, intact, no swelling, no redness
noted. No adverse reactions noted.
09/09/22 at 09:00 (9:00 a.m.) - Dialysis status is hemodialysis. Bruit and thrill present. Left port is clean,
dry, intact, no swelling and no redness noted at this time. Currently Leave of Absence (LOA) to dialysis at
this time.
A review of the care plans revealed a care plan, initiated on 7/4/22, for hemodialysis related to renal failure.
Interventions included but were not limited to monitor, document, and report as needed any signs and
symptoms of infection to access site.
On 10/20/22 at 9:00 a.m., Staff Q, Licensed Practical Nurse (LPN), stated she checks the bruit and thrill
every day and they did not have to document anything because it was a standard in nursing. She stated
they must check it because it can clog up and get infected. Staff Q, LPN, touched the site on the left arm
with her fingers and stated you can feel it here. A dressing was on the left arm. She stated she was going to
remove the dressing today. Staff Q stated, as a nurse, she knew she had to assess the site.
On 10/20/22 at 11:52 a.m., the Director of Nursing (DON) stated if a resident had a bruit and thrill, they
have to assess the site. She would not expect to see an order in place to check the bruit and thrill because
it was a standard. The DON stated the assessments were documented on the dialysis
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 18 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
sheets, but she wanted to check to make sure. Her expectation was for nurses to check the bruit and thrill
and document this on the dialysis communication sheets. When asked about assessing the site the other
four days the resident did not have dialysis, the DON did not respond. She then stated she would check on
this and follow up.
On 10/20/22 at 1:51 p.m., the DON reported there was an order in place, but the order fell off when
Resident #101 went to the hospital in July (2022).
Event ID:
Facility ID:
106002
If continuation sheet
Page 19 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record reviews, and interviews, the facility failed to ensure one (#28) out of five residents
sampled for unnecessary medications was administered pain medication per the parameters ordered by
the physician.
Residents Affected - Few
Findings included:
Resident #28 was admitted on [DATE]. The admission Record included diagnoses not limited to pain in left
knee, idiopathic progressive neuropathy, and lumbar region radiculopathy.
A review of Resident #28's October Medication Administration Record (MAR) identified the following
physician orders:
- Acetaminophen Extended Release (ER) 650 milligram (mg) - Give 1 tablet by mouth every 6 hours as
needed for pain levels 1-6, started 8/25/22, discontinued on 10/7/22.
- Acetaminophen Extended Release (ER) 650 milligram (mg) - Give 1 tablet by mouth every 6 hours as
needed for pain levels 1-6, started 10/7/22.
- Percocet Tablet 5-325 mg (Oxycodone-Acetaminophen) - Give 1 tablet by mouth every 6 hours as needed
for pain, start date 8/25/22 and discontinued 10/7/22.
- Percocet Tablet 5-325 mg (Oxycodone-Acetaminophen) - Give 1 tablet by mouth every 6 hours as needed
for pain levels 7-10, start date 10/7/22.
The October Medication Administration Record (MAR) for Resident #28 indicated that Acetaminophen ER
had not been administered. The MAR identified the resident had been administered Percocet for the
following pain levels: one time for a pain level of 1, one time for a pain level of 3, six times for a pain level of
4, 10 times for pain level of 5, and twice for a pain level of 6.
A recommendation, dated 7/8/22, indicated the Consultant Pharmacist identified that Resident #28's as
needed order for Percocet was to be administered for a pain level of 7 to 10 and had been given 34 times
for a pain level of less than 7 in June.
Resident #28's care plan indicated that the resident had chronic back pain due to spinal stenosis, arthritis,
radiculopathy, and bilateral knee and hip pain. The interventions included: administer analgesia as per
orders.
On 10/20/22 at 11:15 a.m., during an interview with Staff Member J, Licensed Practical Nurse (LPN), she
stated Resident #28 hated when the staff member was not at the facility because she made sure the
resident got pain meds on time.
In an interview with the Director of Nursing (DON) on 10/20/22 at 2:10 p.m., she said she would expect staff
to reach out to the physician regarding pain management and knew the patient insisted on getting Percocet
instead of Tylenol.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 20 of 21
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/20/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way
Lakeland, FL 33809
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0868
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, staff interview and policy review the facility failed to have all required members
participate in two monthly Quality Assurance Committee meetings (1/30/22 and 5/26/22) of nine monthly
Quality Assurance Committee meetings.
Residents Affected - Few
Findings included:
The facility provided their policy titled, Performance Improvement Committee (Quality Assurance). The
policy showed the committee will meet to review, recommend and act upon activities of the facility,
performance improvement teams and/or departmental activities. The procedure showed, #6.The committee
will maintain a record of attendees and a description of the topics discussed.
During the Quality Assurance review meeting held with the Nursing Home Administrator (NHA) on
10/20/2020 at 1:00 p.m. it was confirmed the committee met once a month. In review of the sign in sheet it
was revealed the Medical Director, a required key member, did not participate on the Quality Assurance
meetings for January 30, 2022, and May 26, 2022.
Additional review of the signature sheets revealed no documented evidence that a Quality Assurance
meeting was held on May 2021, June 2021, November 2021, and December 2021. The facility failed to
provide documented evidence (signature sheets).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106002
If continuation sheet
Page 21 of 21