F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and clinical and administrative record review, the facility failed to provide evidence
of providing the necessary care and services to ensure that adequate monitoring of temperatures of hot
beverages were consistently completed after an incident of a resident experiencing a burn from a hot
beverage; failed to ensure hot liquid temperatures above the stated range, according to the facility's Food
Temperature Log, Temperature Standards for hot foods should be at 140-170 degrees Fahrenheit were
adjusted prior to serving; and failed to ensure the physician prescribed wound care orders were performed
as prescribed, affecting 1 of 6 sampled residents ( Resident #1).
Residents Affected - Few
The findings included:
Review of the facility's policy regarding Hot Liquids, revised 01/21/2025 documented, the food provided by
the facility should be palatable, attractive, and at an appetizing temperature as determined by the type of
food to ensure resident's satisfaction, while minimizing the risk for scalding and burns.
Burns related to hot water/liquids may also be due to spills and/or immersion. Many residents in long-term
care facilities have conditions that may put them at increased risk for burns caused by scalding.
The degree of injury depends on factors including the water temperature, the amount of skin exposed, and
the duration of exposure.
The table below illustrates damage to skin in relation to the temperature of the water and the length of time
of exposure.
Water temperature/Time required for a third degree burn to occur:
155 F [Fahrenheit]- 1 second
148 F - 2 seconds
140 F - 5 seconds
133 F - 15 seconds
127 F - 1 minute
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
106012
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106012
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Life Care Center of Port Saint Lucie
3720 SE Jennings Rd
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
124 F - 3 minutes
Level of Harm - Minimal harm
or potential for actual harm
120 F - 5 minutes
100 F - see below
Residents Affected - Few
Note: Burns can occur even at water temperature below those identified in the table above, depending on
the individual's condition and length of exposure.
1. Review of the clinical record revealed Resident #1 was admitted to the facility on [DATE] with diagnosis
that included displaced commuted fracture of the left tibia. The resident's cognitive status according to the
02/04/25 Minimum Data Set (MDS) assessment, recorded a Brief Interview for Mental Status (BIMS) score
of 9, indicating moderate cognitive impairment. Further review of the clinical record revealed the resident
sustained a burn on 02/16/25, apparently from being exposed to hot tea being spilled on him during the
dinner meal. The resident was sent to the hospital for further evaluation on 02/16/25 and returned to the
facility later that same evening.
Review of the hospital emergency room record for 02/16/25 documented the resident was presented to the
ER and upon exam the physician noted the resident had blistering with pain covered with superficial partial
thickness burn.
An observation and interview were conducted on 02/19/25 at 11:24 AM with Resident #1, who was served
his lunch tray. There were no hot beverages given to the resident for this meal. The resident was provided
with a bowl of soup, and the aide removed the lid on the soup and placed the soup at the top of the tray.
The interview with the resident revealed his accounting of the incident on 02/16/25, during the dinner meal
and stated he had asked the aide for a cup of hot tea. He stated the aide set up the tray and the hot tea. He
stated the aide put the tea on the end of the table, and the aide's foot hit the table and knocked over the hot
tea off into his bed. He said that there were two aides in the room. One was trying to line up his bed table.
One of the aides kicked the table and knocked the cup over.
An interview was conducted on 02/19/25 at 4:09 PM with the Certified Nursing Assistant, Staff B, who
reported that on the day of the incident, Resident #1's tray table was in front of him. She had set up the
resident's tray and he then asked for hot tea. She stated she went to get the resident some hot tea and she
put the tea on the tray. The resident then asked for salt and pepper, so she went out of the room to the cart
in the hallway, to get the salt and pepper, when she heard the resident scream, mommy, I'm burning. She
further stated that he said, he poured soup on him. But when she looked, the soup had not been touched.
She stated she had the resident turn to the side and when she turned the sheet, she saw the empty cup.
She stated when the resident turned at that time, his skin was attached. She removed the sheets and sat
them on the floor. She stated she then ran to get the nurse.
An interview was conducted with the Wound Care Physician on 02/20/25 beginning at 8:43 AM. The
physician reported that he saw the resident on Tuesday, 02/18/25, and the resident's burns were second
degree burns, involving the epidermis and blistering. He noted the resident did not have any infection or
necrosis in the burns, so he changed the dressing to Xerofoam dressing, because the Xerofoam won't stick
to the area. He stated the resident did not complain of any pain while we were performing the wound care.
He was conversing with us that he wanted to go home.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106012
If continuation sheet
Page 2 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106012
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Life Care Center of Port Saint Lucie
3720 SE Jennings Rd
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
An interview was conducted on 02/20/25 at 9:15 AM with the Registered Nurse, Staff C. She reported that
she was on another unit when the incident occurred with Resident #1. She stated Staff B came running
toward her, stating that Resident #1 had been burned. His skin was burned on the side. The aide had
already removed everything when she had arrived to see Resident #1. She further stated that at the time
she was unaware of what had caused it. She said the resident did not want to be touched and wanted 911
called. She stated that from her skin assessment, she could see that the skin was mostly intact but
wrinkled. There was a small part of the skin that was open on the hip about 3 inches. She was unaware of
the amount of time which had elapsed.
Review of the facility's investigation revealed the facility interviewed the staff who were involved in the
incident to determine how the hot tea was spilled but there is no evidence of the staff monitoring to
determine the probable temperature of the liquid served from the canister used to serve the resident. There
was no evidence of the facility conducting further monitoring of hot beverages being served on the various
nursing units to prevent future reoccurrence of the incident.
An interview was conducted on 02/20/25 at 11:16 AM with the Assistant Director of Nursing / Risk
Manager. The facility's investigation reviewed the disparity in accounting of the incident from Resident #1
and the staff involved. Interviews were conducted with the staff involved. The facility determined there was
one staff member on the unit at the time of the incident. The second aide was in the dining room and the
nurse was on another unit. She also noted the temperature documented on the Temperature log from the
kitchen for 02/16/25 at dinner was 145F (Fahreneit). She further stated she would have preferred that staff
would have tested the curio (container used to store hot liquid for transport to the nursing units) for the
water temperature, but she confirmed this did not happen. The surveyor also reviewed the Temperature log
documentation for February 2025 and noted there were several entries where the documented temperature
exceeded the acceptable range of 140-170 F. degrees and there was no apparent follow-up to the high
temperature.
An observation in the facility's kitchen during the lunch meal preparation was conducted on 02/19/25
beginning at 11:15 AM. Upon entering the kitchen, the surveyor observed 5 carts with hot beverage
canisters already stored on top of the cart. An interview was conducted with the Dietary Aide, Staff A, who
confirmed the canisters contained hot coffee or hot water. Staff A further stated, she had already tested the
coffee. The surveyor then inquired about the documentation regarding the temperature checks. She then
referred the surveyor to the cook.
An interview was then conducted with the cook, Staff E, who stated she was the one to note the
temperatures of the food and beverages. She also stated she had gotten the temperature of the hot
beverages, but she was unable to state what the temperatures were when tested. Upon further
investigation, it was noted that the sheet for the documentation for food and beverages was blank for
02/19/25 for the lunch meal. It should be noted that the hot beverages were already in the containers on
each of the carts and there was no evidence the temperatures were checked prior to the hot beverages
being placed into the containers or were going to be checked prior to beverages leaving the kitchen. The
staff on the floor do not check the temperatures on the unit, prior to serving. The surveyor was informed that
the staff tests the temperature from the brewing machine, and they document the temperature on the log.
On 02/19/25 at approximately 11:40 AM, a test of the coffee coming from the brewing machine tested at
169 degrees Fahrenheit. The staff then stated we will have to put ice in it to lower the temperature before
serving. The surveyor requested the staff test the hot beverage content already in the canisters.
Temperature checks of the hot beverage content in the canisters on the carts ranged from
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106012
If continuation sheet
Page 3 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106012
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Life Care Center of Port Saint Lucie
3720 SE Jennings Rd
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
122.8 F to 158.9 F.
Level of Harm - Minimal harm
or potential for actual harm
The Food Temperature Log documented the following: Temperature Standards: Cold foods should be at 40
degrees Fahrenheit or below, and hot foods should be at 140-170 degrees Fahrenheit. Temperatures are
recorded before food is served. If food temperatures are not within ranges, corrective action must be taken
before food is served to residents. Record below the temperature of all hot and cold foods, including
modified textures and alternatives.
Residents Affected - Few
Further review of the Food temperature log for February 2025 revealed multiple entries where the
temperature documented for the hot beverage exceeded the above stated range:
02/19/25 - breakfast - 194F.
02/18/25 - breakfast - 178F.
02/09/25 - breakfast - 178F.
02/10/25 - lunch - 181F.
02/08/25 - dinner - 173F.
An interview was conducted on 02/19/25 at approximately 11:40 AM with Cook, Staff F, who stated the
temperature is checked by obtaining a cup of hot liquid from the brewing machine and is documented on
the log. They had no explanation as to why there was no information documented for 02/19/25 and the hot
beverages were already in canisters and ready to be sent to the floor. She further stated the aides on the
floor distribute the trays and pour the hot liquid into the cups, they do not test the hot liquids. This is done in
the kitchen.
An interview with the Dietary Manager was conducted on 02/19/25 beginning at 12:00 PM. The surveyor
inquired about the staff checking the temperature of the hot liquids. She stated that the staff usually test in
the kitchen prior to serving.
An interview was conducted on 02/19/25 at 1:29 PM with Cooks, Staff E and Staff F. The [NAME] does the
temperature, right before serving. She tests the food and liquid. She tests from the brewing machines.
Closer observation of the brewing machine did not indicate a temperature setting for liquid being
dispensed. If the temperature is above the stated limit, they are supposed to put ice in the drink. They
document the temperature from the Brewing Machine. They do not test the liquids in all the canisters.
Another observation was conducted on 02/20/25 at 7:30 AM in the kitchen. Again, the food carts had hot
beverage canisters already stored on the carts and the surveyor had been informed that one cart had
already gone to the unit. The surveyor again requested to see the Temperature log for the hot beverages.
Again, the log was incomplete for the temperature of the hot beverages.
2. Review of the facility's policy regarding Area of Focus: Basic Skin Management, revised 11/21/2024,
documented All residents have a head-to-toe skin inspection upon admission/readmission, then completed
weekly, and as needed by nursing. It is documented into PCC (Point Click Care).
Further review of the clinical record for Resident #1 revealed the resident had an external fixator
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106012
If continuation sheet
Page 4 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106012
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Life Care Center of Port Saint Lucie
3720 SE Jennings Rd
Port Saint Lucie, FL 34952
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
secondary to fracture tibia. The physician prescribed wound care for the area as follows:
Level of Harm - Minimal harm
or potential for actual harm
a. On 02/01/25, the physician prescribed clean pin sites (8) R/T [related to] external fixator on left leg with
Betadine solution, pat dry and leave open to air every day-shift.
Residents Affected - Few
b. On 02/01/25, the physician prescribed clean staples on the left upper thigh (near abdominal fold) with
wound cleanser, cover with bordered Telfa dressing every day-shift.
c. On 02/01/25, the physician prescribed clean stitches on left outer lower leg with wound cleanser, pat dry,
cover with bordered Telfa dressing every day-shift.
Review of the February 2025 Treatment Administration Record revealed the staff failed to place their initials
in the appropriate box to indicate the treatment was performed as follows for the above 3 treatment orders:
Monday, 02/03/25; Friday, 02/07/25, Monday through Wednesday, 02/10 - 02/12.
An interview was conducted on 02/20/25 at approximately 3:30 PM with the Wound Care Nurse, Staff D,
who performs treatments Monday through Friday. The surveyor inquired about the wound care being done.
She stated, the girls usually tell me that I missed.
Review of the Weekly Skin Checks revealed the staff conducted a skin check on admission, 01/31/25.
There were no further weekly skin checks until 02/14/25. There was no documented weekly skin check for
02/07/25.
An interview was conducted with the Director of Nursing on 02/20/25 at approximately 4:00 PM, who
reported the weekly skin check apparently did not populate in PCC (Point Click Care).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106012
If continuation sheet
Page 5 of 5