F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations and staff interview, the facility failed to provide housekeeping and maintenance services to
maintain a clean and orderly environment for 7 of 26 sampled resident rooms. (Rooms 701, 703, 705, 706,
707, 708, and 710)
The findings include:
A tour of the 700 hall was conducted with the Director of Nursing (DON) on 8/28/24 at 3:12 PM. The
following items were observed:
Resident #42's wheelchair frame was heavily soiled with dust.
room [ROOM NUMBER] had 5 wash basins under the sink on the floor in the bathroom stacked on top of
each other. The basins were not labeled or bagged.
Resident #20's left wheelchair arm was in disrepair with exposed inner foam.
room [ROOM NUMBER]B's overbed table border was missing and the table had rough edges.
room [ROOM NUMBER]'s bathroom had 2 wash basins not bagged or labeled and stacked on top of each
other on a shelf.
room [ROOM NUMBER]'s bathroom had a bedpan sitting in a wash basin on the floor that was not labeled
or bagged.
room [ROOM NUMBER] had basins on the floor that were not labeled or bagged.
room [ROOM NUMBER] had 2 wash basins on the floor under the bathroom sink.
room [ROOM NUMBER]A had an overbed table that was missing the border. room [ROOM NUMBER]
bathroom also had 3 wash basins not labeled or bagged on top of the trash can. (Photographic evidence
was obtained.)
An interview was conducted with the DON on 8/28/24 at 3:25 PM. The DON stated the facility completed
mock survey rounds in the mornings. The DON stated they have been replacing some of the overbed
tables. She acknowledged that bedpans and wash basins should be labeled and bagged. She stated that
night shift cleans the wheelchairs once a week and they are also pressure washed every month.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
106028
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106028
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Shoal Creek
500 Hospital Drive
Crestview, FL 32539
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interviews, review of the electronic medical record (EMR), and review of the facilities
policies and procedures for individual activities, the facility failed to provide recreational activities designed
to meet the interests of and support the physical, mental, and psychosocial well-being for one of one
resident sampled for activities. (Resident #4)
Residents Affected - Few
The findings include:
Observations:
On 08/26/24 at approximately 01:23 PM, Resident #4 was seen sitting in a wheelchair at the nurses' station
not engaged with any activities and with her eyes closed.
On 08/27/24 at approximately 10:41 AM, Resident #4 was seen lying in bed with eyes closed. The resident
does not have a TV but a radio/CD player is observed on the nightstand, but it is not on.
On 08/27/24 at approximately 04:01 PM, Resident #4 was observed lying in bed with eyes closed, but the
music was not on.
On 08/28/24 at approximately 08:38 AM, Resident #4 was observed sitting in a reclining broda chair at the
nurses station. Both hands are clenched and drawn in toward her torso. The residents' eyes are closed.
Staff interviews:
On 08/28/24 at approximately 12:10 PM, Staff A, a certified nursing assistant (CNA), stated that the
resident does not participate in activities and does not have a TV in her room. She acknowledged that there
is a radio/CD player in the resident's room, however the CNA states the resident does not have any CD's,
and they do not play music for the resident.
On 08/28/24 at approximately 03:16 PM, the Activities Director stated in an interview, the resident is care
planned for 1 on 1 visits, the 1 on 1 visits are done several times per week if not daily. Charting on the
activity provided is to be done daily by the activity's aides. The Activities Director was asked for
documentation concerning Resident #4's activities. On 08/28/24 at approximately 04:01 PM the Activities
Director stated, there was missed documentation for the department, we do not have any documentation
for [Resident #4]'s participation in activities.
Record review:
A review of Resident #4's care plan revealed that she is dependent on staff for meeting emotional,
intellectual, physical, and social needs related to cognitive deficits, disease process, blindness, immobility
and physical limitations. Goals include: the resident will participate in activities of choice 2/3 times weekly
by next review date. Interventions include bedside /in-room visits and activities if unable to participate in out
of room events, the resident needs assistance to activities functions, the resident prefers activities which do
not involve overly demanding cognitive tasks. Engage in simple, structured, activities such as: talking to
resident, playing music, massaging lotion on hands and legs. The resident prefers the following radio
station: gospel music. (photographic
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106028
If continuation sheet
Page 2 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106028
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Shoal Creek
500 Hospital Drive
Crestview, FL 32539
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
evidence obtained).
Level of Harm - Minimal harm
or potential for actual harm
A review of the quarterly minimum data set (MDS) dated [DATE], revealed that, in response to, How
important is it to you to listen to music you like?, it was noted as very important.
Residents Affected - Few
During a review of the EMR, it was discovered that no documentation was present for Resident #4's
participation in activities for the last 30 days. (photographic evidence obtained).
A review of the facilities policy and procedure named, Individual Activities, CL-540, dated 11/01/2021,
indicates: Preferred activities and activity times of the resident can be found on the Psychosocial
Evaluation, Activity Plan of Care, and MDS. Duration and visits according to need/tolerance, with a
minimum of three times per week for fifteen-minute periods.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106028
If continuation sheet
Page 3 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106028
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aviata at Shoal Creek
500 Hospital Drive
Crestview, FL 32539
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
Based on record review, staff interview, and policy review, the facility failed to ensure the provider
documented a resident specific rationale for declination of a pharmacist's request for a gradual dose
reduction for a psychotropic medication for 1 of 5 sampled residents reviewed for unnecessary medications.
(Resident #25)
The findings include:
A review of Resident #25's medical record revealed a Consultant Pharmacist Medication Regimen Review
dated 7/10/24. The physician recommendation stated the resident had been receiving Paxil (an
anti-depressant) 40 mg, 1 tablet by mouth one time a day, starting in January 2024. This review states, If an
anti-depressant is used for sleep or to manage behavior, stabilize mood, or treat a psychiatric disorder, it
must be reviewed for a possible gradual dose reduction in an effort to find the lowest effective dose. If a
dose reduction is deemed clinically contraindicated at this time, please state the rationale below and the
risk versus benefit of continuing the drug at the current dose. The physician's response stated to continue
the medication and did not include a specific rationale for continuing the medication.
An interview was conducted with the Director of Nursing (DON) on 8/28/24 at 9:38 AM. The DON stated a
new psychiatric group was going to be taking over the review of any gradual dose reduction requests for
psychotropic medications and the facility refers to the notes from the psychiatric provider stating to continue
the current medications. She was not able to provide a documented, specific rationale from the provider for
continuing the Paxil.
Review of the facility policy for Medication Management- Psychotropic Medications (document N-1255
revised 10/24/22) revealed on page 2, gradual dose reductions to be attempted per accepted standards of
practice unless clinically contraindicated. Documentation by the prescriber includes specific risk versus
benefit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106028
If continuation sheet
Page 4 of 4