F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interviews, record reviews, and policy reviews, the facility failed to ensure that
residents are free of any significant medication errors. 2 of 6 sampled nurses at the facility failed to obtain
and administer the proper medication. (Staff G and H)
Residents Affected - Few
The findings include:
On 09/25/23 at approximately 12:30 PM, an interview was conducted with Resident #418. She explained
that she was concerned because she had not received her Lovenox injection since last Friday. She
explained that she notified the nurses, and she was told that the pharmacy had not sent the medication yet.
On 09/26/23 at 2:43 PM, a review of the Medication Administration Record (MAR) was conducted for
Resident #418 and revealed that current orders included Eliquis Oral Tablet 2.5 MG (Apixaban) 2.5 mg by
mouth two times a day (an anticoagulant medication to treat deep vein thrombosis (DVT)) with a start date
of 09/26/2023. Amongst the discontinued orders was Lovenox Injection Solution (a similar anticoagulant
medicine used to treat DVT) Prefilled Syringe 100 MG/ML (Enoxaparin Sodium) Inject 1 application
subcutaneously every 12 hours with a start date of 09/08/2023 and a discontinue date of 09/26/2023.
On 9/26/23 at approximately 02:55 PM, a review of the progress notes was conducted for resident #418.
There was a note dated 09/24/2023 that explained the nurse had placed a call to the pharmacy in reference
to not receiving the Lovenox order. The pharmacy stated that the Lovenox was on back order with their
supplier and they will send it soon as the medication is available.
On 09/27/23 at approximately 09:31 AM, an interview was conducted with Nurse M, a Licensed Practical
Nurse (LPN) and unit manager for the south unit. She was asked for clarification regarding if Resident #418
had been receiving her Lovenox injection. She indicated that the Lovenox has been on back order and she
has not been getting it. She was asked for clarification on the MAR as it showed the Lovenox being
administered as ordered twice a day since Friday and she suggested they must have had some left over
and would follow up on it. On 09/27/2023 at approximately 10:30 AM, Nurse M provided copies of the
packing slip from the facility's pharmacy that revealed a total number of 26 Lovenox injections had been
ordered since 09/08/2023 through 09/18/2023.
On 09/28/23 at approximately 09:41 AM, an interview was conducted with Nurse I, another LPN, She
explained that, on Monday 09/25/2023, the evening dose of Lovenox was not in the cart so she went to pull
it out of the Pyxis station, but it indicated the medication was not available. She went back to the floor and
forgot to go back and fix her documentation from where she had already checked off that she administered
it. She explained that she had already documented that she had administered the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
106043
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106043
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverchase Health and Rehabilitation Center
1017 Strong Rd
Quincy, FL 32351
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Lovenox and documented the site opposite from the last nurse's documentation. She reports calling the
Advanced Practice Registered Nurse (APRN), but when he didn't answer the phone, she hung up without
leaving a message.
At approximately 09:59 AM, an interview was conducted with Nurse F, another LPN. She explained that
when she worked on Friday 09/22/2023 on the 7:00 AM-7:00 PM shift that she administered the Lovenox to
Resident #418 and that there were 2 or 3 doses left in the cart.
At approximately 10:10 AM, an interview was conducted with Nurse H, another LPN. She explained that, on
Monday 09/25/2023 during day shift, she didn't give the Lovenox medication because it wasn't available to
give, but that she had already documented administering the Lovenox to Resident #418 prior to retrieving
the medication. She reports faxing a written request over to the pharmacy to reorder it and notifying the
resident that it was out and waiting for the pharmacy to bring it. She explained that she did not notify the
doctor or anyone else at that time and that she forgot to go back and change her documentation.
At approximately 10:25 AM, an interview was conducted with Nurse E, another LPN. She explained that
she worked on the cart for Resident #418 on Friday 09/22/23, Saturday 09/23/23, Sunday 09/24/23 and
Tuesday 09/26/23. She reports giving the resident her Lovenox injection on Thursday and noticed that it
was running low, so she reordered it. On Saturday she reports there were three doses before she gave the
prescribed morning dose and then there were 2 doses left after. She then administered the Lovenox on
Sunday 09/24/2023 around 9:00 AM and noted there were no doses left in the cart. She called the
pharmacy, and was told it was on back order, and they would send it as soon as it came in. She notified the
APRN that the Lovenox was out and he verbalized to place the Lovenox on hold until it arrives from the
pharmacy and resume it when it comes in. She reports calling the unit manager and notifying her of the
medication Lovenox being out and speaking with Resident #418 to let her know it was on back order. She
explained that when the APRN was in the facility on Tuesday 09/26/2023 that she advised him that
Resident #418 was still out of Lovenox.
At approximately 10:40 AM an interview was conducted with Nurse G, another LPN. She explained that on
Saturday 09/23/23 during the night shift she administered the Lovenox injection to Resident #418 and there
were two doses prior to her administering it.
At approximately 11:03 AM an interview was conducted with Nurse M, the unit manager of the south wing.
She explained that she received a call from Nurse E on Sunday 09/23/2023 stating that she talked to the
APRN and called the pharmacy to notify of Resident #418 being out of Lovenox. The unit manager then
spoke with the APRN on Tuesday 09/26/2023 when he came into the facility and told him that Resident
#418 needed something because they still hadn't received the lovenox from the pharmacy. She explained
that the APRN gave the order to discontinue the Lovenox and start on Eliquis.
At approximately 11:22 AM, a telephone interview was conducted with the APRN. He explained that he
received a call from Nurse E on Sunday 09/23/2023 regarding the Lovenox being out and that he gave her
orders to hold the Lovenox until it came in. On Tuesday 09/26/2023, he reports that the unit manager
notified him when he came into the facility that the Lovenox had still not come in, so he gave the order to
discontinue it and start Resident #418 on Eliquis twice a day.
A review of the facility policy for medication administration dated 11/2020 was conducted. The policy
directed nurses to:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106043
If continuation sheet
Page 2 of 3
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106043
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverchase Health and Rehabilitation Center
1017 Strong Rd
Quincy, FL 32351
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
#10. Review MAR to identify medication to be administered.
Level of Harm - Minimal harm
or potential for actual harm
11. Compare medication source (bubble pack, vial, etc.) with MAR to verify resident name, medication
name, form, dose, route, and time.
Residents Affected - Few
c. If other than PO route, administer in accordance with facility policy for the relevant route of administration
(i.e., injection, eye, ear, rectal, etc.).
17. Sign MAR after administered. For those medications requiring vital signs, record the vital signs onto the
MAR.
20. Correct any discrepancies and report to nurse manager.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106043
If continuation sheet
Page 3 of 3