F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, resident and staff interviews, and clinical record review, the facility failed to ensure
that the pharmacy and nursing services accurately documented and administered controlled medication for
one (Resident #45) of three sampled residents reviewed for pain management out of a sample of 34
residents.
The findings include:
On 07/22/21 at 8:00 AM, during an observation of a controlled medication reconciliation between Employee
B, Licensed Practical Nurse (LPN), (outgoing night nurse) and Employee C, LPN, (oncoming day shift
nurse), the narcotic count for resident #45 was found to be incorrect.
A review of Resident #45's reconciliation sheet in the narcotic logbook revealed he had eight available
Tramadol 50 milligrams tablets.
A review of Resident #45's narcotic blister card revealed he had seven available Tramadol 50 milligrams
tablets.
A review of Resident #45's Medication Administration Record (MAR) for July revealed the resident received
one tablet of Tramadol 50 milligrams on 7/22/21 at 7:00 AM, documented on the MAR by Employee A, LPN.
Employee B, LPN and Employee C, LPN notified Employee D, LPN/Unit Manager (UM) of the incorrect
Tramadol count.
During an interview with Employee B, LPN and Employee D, LPN/UM on 7/22/21 at 8:15 AM, they both
stated that medication is to be signed out once it is removed from the cart and before entering a resident's
room.
An interview was conducted on 7/22/21 at 8:20 AM with Employee D, LPN/UM, regarding the process for
count discrepancies. She stated the discrepancy would be reviewed to ensure there was a discrepancy and
determine the responsible parties. If the error occurred on another shift that staff member would be
contacted to determine the cause of the discrepancy.
On 7/22/21 at 8:35 AM, Resident #45 was interviewed with Employee D, LPN/UM present. Resident #45
confirmed he received his Tramadol medication this morning.
On 7/22/21 at 8:40 AM, the Director of Nursing (DON) and Employee D, LPN/UM reported they contacted
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
106058
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106058
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/22/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Woodland Grove Healthcare & Rehabilitation Center
4325 Southpoint Boulevard
Jacksonville, FL 32216
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Employee A, LPN, who confirmed she did not sign out the Tramadol on the reconciliation sheet in the
narcotic logbook prior to administering the medication to Resident #45.
On 7/22/21 at 8:45 AM, the DON was asked how controlled medications were to be signed out. She stated
the nurse was to sign out the medication when removed from the cart and before going into the resident's
room.
On 7/22/21 at 10:00 AM, during an interview with the Administrator and DON, they confirmed Resident
#45's narcotic reconciliation sheet and narcotic blister card did not match.
A policy review conducted on 7/22/21 revealed that neither the Medication Administration policy (revised
3/1/21) nor the Control Drug Count policy (revised 3/1/21) included a process for signing out controlled
medications.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106058
If continuation sheet
Page 2 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106058
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/22/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Woodland Grove Healthcare & Rehabilitation Center
4325 Southpoint Boulevard
Jacksonville, FL 32216
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record reviews and staff interview, the facility failed to ensure medical records were complete and
accurately documented for three (Resident #18, #48, and #6) of five residents sampled for unnecessary
medication, out of a total sample of 34 residents.
The findings include:
1. Record review for Resident #18 revealed he was admitted on [DATE]. Diagnoses included but not limited
to anemia, major depressive disorder, esophageal reflux without esophagitis, atrial fibrillation, pain,
polyneuropathy, and type II diabetes mellitus with diabetic polyneuropathy.
A review of Resident #18's physician orders revealed Pantoprazole Sodium 40 mg tablet delayed release
one time a day for esophageal reflux, Apixaban 5 mg two times a day for atrial fibrillation, Tramadol HCI 50
mg tablet two times a day for pain, Diltiazem HCI 60 mg 1 tablet every 8 hours for hypertension,
Gabapentin 100 mg 2 capsules every 8 hours for polyneuropathy, and Humalog solution 100 unit/ML per
sliding scale for type 2 diabetes.
A record review of Resident #18's Medication Administration Record (MAR) for July 2021 was conducted
and revealed missing documentation for the following medications:
Pantoprazole Sodium 40 mg on 7/5, 7/10, 7/18 and 7/19
Apixaban 5 mg on 7/10
Tramadol HCI 50 mg on 7/5, 7/10, 7/18 and 7/19
Diltiazem HCI 60 mg on 7/2, 7/3, 7/4, 7/5, 7/10, 7/18 and 7/19
Gabapentin 100 mg on 7/4, 7/5, 7/10, 7/18 and 7/19
Humalog solution 100 unit/ML on 7/2, 7/4, 7/5, 7/10, 7/16, 7/18 and 7/19
2. A record review for Resident #48 revealed she was admitted on [DATE]. Diagnoses included but not
limited to cerebral infraction, type II diabetes mellitus, atherosclerotic heart disease, Alzheimer's disease,
hypertension, behavioral disturbance, muscle weakness, cognitive communication deficit, encephalopathy,
cerebrovascular disease, hyperlipidemia, other recurrent depressive disorders.
A review of the physician orders for Resident #48 revealed she had orders for Seroquel 25 mg tablet 0.5
tablet 1 time a day for dementia with behavioral disturbance, Lisinopril 10 mg tablet 2 times a day for
Hypertension, and Memantine HCI 5 mg tablet for Alzheimer's disease 2 times a day.
A record review of Resident #48's MAR for July 2021 was conducted and revealed missing documentation
for the following medications:
Seroquel on 7/5 and 7/10
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106058
If continuation sheet
Page 3 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106058
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/22/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Woodland Grove Healthcare & Rehabilitation Center
4325 Southpoint Boulevard
Jacksonville, FL 32216
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Lisinopril on 7/4
Level of Harm - Minimal harm
or potential for actual harm
Memantine HCI on 7/4 and 7/10
Residents Affected - Few
3. A record review for Resident #6 revealed she was admitted on [DATE] and was readmitted on [DATE].
Diagnoses included but not limited to spinal bifida, swelling in mass-left lower limb, anxiety disorder,
neuromuscular dysfunction of bladder, insomnia due to other mental disorder, polyneuropathy, mood
disorder, pain.
A review of the physician orders for Resident #6 revealed she had orders for Tofranil 10 mg tablet for
dysfunction of bladder, Gabapentin 400 mg capsule every 12 hours for polyneuropathy, Gabapentin 100 mg
capsule every 12 hours for polyneuropathy, Buspirone HCI 7.5 mg tablet 2 times a day for anxiety disorder,
Temazepam 30 mg capsule 1 time a day for insomnia, Linaclotide 290 mcg capsule 1 capsule one time a
day for constipation, and Cyclobenzaprine HCI tablet 10 mg every 6 hours related to other muscle spasm.
A record review of Resident #6's MAR for July 2021 was conducted and revealed missing documentation
for the following medications:
Linaclotide on 7/5, 7/18 and 7/19
Temazepam on 7/7 and 7/10
Buspirone on 7/7 and 7/10
Gabapentin 500 mg on 7/7 and 7/10
Tofranil on 7/5, 7/8, 7/10, 7/18 and 7/19
Cyclobenzaprine HCI on 7/5, 7/18 and 7/19
During an interview with Director of Nursing (DON) on 7/22/21 at 5:21 PM, she confirmed the
documentation was missing on the MAR for Resident #18, #48 and #6, and acknowledged the nurses
should sign the record when administering medication.
No facility policy was provided before exiting the facility.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106058
If continuation sheet
Page 4 of 4